High Performance Leadership For The New Manager

Receive A Complete “High Performance Leadership For New Managers” Toolkit

High Performance Leadership For New Managers What Do World Class Managers Do? Find Out In This Highly Interactive Course. Start Your Journey Today And Achieve Your Leadershipp Goalss For The Future 1 – 4 September 2013 Dusit Thani Hotel, Dubai, UAE

Top 5 Learning Objectives 1. Appreciate the essentials of leadership and develop high performing leadership skills 2. Develop a clear understanding of the latest trends, theories and issues in leadership development 3. Explore and apply best practice in management and leadership and adopt the secrets of a world class manager 4. Think more strategically and be able to manage change effectively 5. Prepare yourself for a successful leadership role and be able to achieve your leadership goals Receive Award Winning Training

By Terence Mauri

www.iirme.com/highperformanceleadership

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About Your Expert Course Director Terence Mauri, MBA Consultant Expert

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Terence Mauri is in demand as a leadership expert with over 15 years of international experience working with successful organisations around the world. A former director of a global consulting firm, Terence has led across cultures and geographies and represented Fortune multiple teams acros 500/FTSE 100 companies such as Shell, National Bank of Kuwait, Google, BP, Oman Oil Company, Islamic Development Bank, Al Rajhi Bank and HSBC. Original, dynamic and engaging, Terence provides expert, practical and tothe-point development in leadership and management advancement. Terence holds an MBA from a top 10 global ranked school and has had many articles and research published on leadership and management issues. He has appeared on TV and radio and is a regular speaker at conferences.

His new book, ‘Leadership Bootcamp’ is due for publication in 2013. His expertise and track record guarantee a highly rewarding learning experience.

Course Overview Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Who Should Attend?

This course will be a great investment for anyone seeking to achieve leadership best practice and understand “What do great leaders do?”

The course is ideal for those looking for a comprehensive overview of the latest theory and best practice in world class leadership development.

“The trainer Terence was very well organised and prepared.

He used creative tools to illustrate, and games to keep us engaged.

He added many resources for us to read later.Terence is a very creative trainer and the course changed my perspective on my work approach and increased my self-confidence.”

Heba Shaaban, Acting Publications Manager, Dubai School of Government, UAE

“Everything was prepared very well. By providing good tools and coaching skills Terence made the course very interesting.”

Abdulaziz Algharabi, Administrative Specialist, National Water Company, KSA

The course will give you the opportunity to reflect on your role as a manager in a structured way and develop your leadership skills and capabilities.

During the course, you will complete the Leadership Survey™ to identify your own leadership style and potential areas for development. You will explore your own ability to be an effective leader and address the question “What do effective leaders do?”

This course is a comprehensive immersion in the fundamentals of leadership.

You will gain a thorough understanding of what is required to motivate and lead your team successfully and clear structures and tools to enable you to do this. You will leave with techniques to lead your team, and yourself, for optimum results and the motivation to put your learning into practice immediately.

What Are The Key Topics Covered?

• Emerging leadership skills • Planning and decision-making skills • Building high performing teams • Strategic thinking skills • Communication • Motivation

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Influencing skills Innovation Leading change Problem solving skills Leadership styles

Key Benefits And Impact The rigorous curriculum delivers refreshed skills and an update on key aspects of leadership and team success and how these can be harnessed to drive and improve organisational performance. Delegates take away the skills and confidence to make an impact as global leaders, as well as the inspiration to plan and achieve truly satisfying careers.

The course enables delegates to: • Realise their full potential and thrive in top positions • Increase their ability to create and execute value-driving strategies • Define their leadership style for maximum effectiveness • Acquire the knowledge needed to succeed at the highest levels

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/highperformanceleadership

High Performance Leadership For New Managers 1 – 4 September 2013 • Dusit Thani Hotel, Dubai, UAE Course Timings: Registration will be at 07:30 on Day One. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

Day One Setting Your Leadership Goals • Identify personal leadership goals • Develop a Personal Development Action Plan that incorporates your leadership goals and identifies the actions, resources and timeframes required to achieve those goals Leadership Versus Management • Use a framework to manage the balance between management and leadership • Examine a number of leadership models and assess your approach to leadership • Explain the differences between management and leadership • Describe the characteristics of good leadership • Identify the skills that underpin the success of effective leaders • Identify your current leadership strengths and weaknesses and use this information to plan your future leadership development Effective Communication • Identify the key elements of effective communication • Identify the key message that needs to be communicated and plan an appropriate medium to deliver it • Practice active listening for understanding • Take a simple, structured approach to providing feedback and explain how to establish a working environment that thrives on feedback • Explain the importance of developing effective professional relationships • Assess the effectiveness of your key workplace relationships and create a plan to develop and maintain them Activity – Team Management Profile The team management profile offers a powerful way to identify different workplace preferences. It combines an individual’s task preferences with their preference for how they like to work. This provides deep insights on personal workplace preferences and how they impact on your workplace performance. It also gives leaders understanding of a range of workplace issues and offers a practical framework for achieving strong team cohesion and balance. This session reviews the underlying theory and provides the opportunity for delegates to review and discuss their own profile. The session will also discuss ways of using the underlying framework to improve team effectiveness.

Personal Action Planning

Day Two Review Of Day One You will review the learning from Day One and clarify/add points to your Personal Development Action Plan.

Developing A High Performing Team • Develop an understanding of what makes teams “high performing” • Identify the characteristics of high performing teams and develop strategies to build and maintain them • Recognise the early warning signs that a team might fail and plan appropriate actions to bring it back on track • Measure the importance of getting the right people to do the right job • Review current and future skills and knowledge requirements for your area Personal Action Planning Motivation And Engagement • Understand the latest engagement strategies • Identify motivators • Complete the engagement survey • Build a motivated team

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Use the Will vs. Skill tool Manage unmotivated team members Activity – Management Excellence Team Challenge

Day Three Review Of Day Two You will review the learning from Day Two and clarify/add points to your Personal Development Action Plan.

Strategic Thinking Skills • Develop an understanding of strategic thinking • Apply strategic thinking tools • Understand the major considerations regarding strategic planning • Take a structured approach to analyse a problem and develop solutions that will achieve the right outcome • Plan actions to implement the solution to a workplace problem • Engage your team in problem solving to get a better outcome • Evaluate the results and incorporate resulting improvements into team practices and procedures Leading For Change And Innovation • Identify the key elements of continuous improvement and relate them to your specific circumstances • Encourage members of your team to share, discuss and work together in developing ideas • Motivate your team to identify ideas for new products/services/ways of working and improvements • Encourage team members to take acceptable risks in pursuing innovation and to learn from their mistakes • Oversee practical implementation of any change/ideas and monitor and report progress Activity – Personal Action Planning Review the day’s topics and develop your Personal Development Action Plan

Day Four Review Of Day Three You will review the learning from Day Three and clarify/add points to your Personal Development Action Plan.

Performance Management • Assess how each team member is performing using a simple model to identify the behaviors that indicate their current state of performance • Identify appropriate options to consider improving or maintaining each team member’s performance • Plan a collaborative approach to establish individual development/ improvement plans with each team member • Identify the key elements of individual development plans Coaching For Results • Plan coaching sessions • Understand the principles of coaching for results • Coaching and mentoring skills • Conduct a real life coaching session • Feedback skills Activity – Summary, Review And Action Planning This session will allow you to review and consolidate the learning from the course. You will be given the opportunity to refine and update your Personal Development Action Plan.

Put It All Into Action • Develop a personal leadership plan • Evaluate the learning • Conclusion

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/highperformanceleadership

High Performance Leadership For New Managers 1 – 4 September 2013 • Dusit Thani Hotel, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/highperformanceleadership

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC5048 Event

Course Fee Before 16 June 2013

Course Fee Before 7 July 2013

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

High Performance Leadership For New Managers 1 – 4 September 2013

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and pass the final day examination will receive an IIRME/GW Certificate of Completion.

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All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Dusit Thani Hotel, Dubai, UAE Tel: +971 4 343 3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

PRI/MB BU08 Business and Management

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