Certified HR Auditor by Informa Middle East

Certified HR Auditor Ensure Your HR Department Is “Fit For Purpose”, Compliant With Local Laws And Linked To Business Needs

21 – 24 October 2012

Top 5 Learning Objectives 1.

Prepare for and conduct an internal HR audit to ensure that your policies and procedures meet the business needs and minimise potential exposure

2. Implement cutting-edge processes to ensure the complete legal compliance of your HR function 3. Ensure management buy-in by providing compelling HR data, ensuring your HR function is a true strategic partner 4. Develop techniques to collect and extract critical HR information to improve the quality and effectiveness of your reporting 5. Measure the effectiveness of your organisation’s procedures and how they impact on bottom line

Official Regional Recruitment Partner:

Dusit Thani Hotel, Dubai, UAE

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Meet Your Expert Course Leader

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

Paul Walsh currently mixes his consultancy work with lectures at further and higher education colleges and universities in the UK, together with conducting training courses in the Gulf region. Now based in Oman, Paul lectures on business courses specialising in HR, finance and leadership. He also spends time teaching adults with learning difficulties, basic business and retail skills.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Prior to founding his own training consultancy in 1999, Paul worked with the Royal Mail in various roles in finance and HR, concluding his time there as the senior operations manager in Manchester, responsible for 1,100 employees and a budget in excess of £40 million.

Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

In 1993, Paul led a team in the restoration of postal services in Kuwait as part of the national infrastructure regeneration process following the first Gulf War. He has also undertaken consultancy work in Qatar, Pakistan, the UAE, Bahrain and Egypt.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/ GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment. 2. Successful completion of the course assessment. Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Performance Assessment Your understanding of the course content will be assessed by completion of course exercises in the classroom and a short final exam.

Paul has a postgraduate diploma in business administration, a postgraduate certificate in education and training and a certificate in Teaching English to Speakers of Other Languages (TESOL).

Who Should Attend? This course has been designed for all HR professionals with an interest in improving HR performance. It is an essential course for HR Department Heads, HR generalists and specialists in resourcing, compensation and benefits, payroll, training, personnel, HR, talent management and employee services. Organisational development specialists will also benefit from attending this course.

Would you like to run this course in-house? The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrauditor

Certified HR Auditor

21 – 24 October 2012 • Dusit Thani Hotel, Dubai, UAE Course Timings: Registration will commence at 7.30 on the first day. Course sessions will start promptly at 08.00 and finish at 14.30. There will be two breaks for refreshments and lunch will be served at the end of each day’s sessions.

Course Introduction It is vitally important for HR to keep pace with the demands of dynamic business environments and legal frameworks. Unfortunately many HR functions have evolved without being fully aware of these demands, and are either totally reactive or are driven by their specialist outlook, not taking into consideration the imperative of supporting the organisation, its business and its strategies. The HR audit is used to highlight areas of weakness, areas that can be improved and even areas where there are no policies or procedures. Employment law is also an ever-changing field and, to avoid costly litigation, your policies, procedures and processes must reflect the law. The HR audit is an essential preventative strategy to ensure you remain legally compliant.

Scope Of The Audit • Functional role of HR • Human Resource Management Systems (HRMS) • Resource management • Compensation and benefits management • Talent management • Training and development • Employee services • Legal issues • The financial audit of HR Practical Exercises Case study: what is in and what is out? Mock audit exercise

Gain An In-Depth Understanding Of How To: • Implement cutting-edge processes to ensure complete legal compliance • Minimise potential exposure caused by weak procedures and policies • Prepare for and conduct an internal HR audit • Develop techniques to extract and collect critical information • Measure the effectiveness of your organisation’s procedures and how they impact on the bottom line • Ensure management buy-in through compelling data

Measuring HR And Auditing Against Business Needs • What measurements have we got? • Collating information • The Balanced Scorecard • Impacts of HR measurements against the Balanced Scorecard • Gathering useful HR metrics to ensure audit compliance • Are you a strategic partner of the organisation? • Return on Investment (ROI) for HR

Course Introduction

Practical Exercises Case study: Balanced Scorecard Calculating ROI for HR and training Taking employee satisfaction to the bottom line

The HR Audit – Something To Welcome? • The purpose of an audit • The non-financial audit • Why conduct an internal HR audit? • When to conduct an internal HR audit • Immediate benefits of an HR audit • Legal compliance • HR and business needs Practical Exercises HR/business needs gap analysis Case study: the non-audited HR department Initial Analysis, Audit Methodology – Instruments And Deliverables Analysis, Audit Methodology – Instruments And Deliverables • Preparing for an HR audit • HR benchmarking • Documentation • Approaches: - Comparative - External audit - Statistical - Compliance Practical Exercises Designing an HR audit checklist Typical audit questionnaire

The Audit Findings, Feedback And Action, And Taking HR To The Next Level • How to follow up the audit findings • Accepting the audit findings • Searching for improvements • Compiling an audit action plan • Auditing the audit • Ensuring effective revisits • Taking HR to the next level Practical Exercises Understanding action plans Personal actions for your organisation

“Paul demonstrated excellent knowledge about the subject and made it easy to understand” Bharath Kumar, HR Consultant, UAE

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrauditor

Certified HR Auditor 21 – 24 October 2012 • Dusit Thani Hotel, Dubai, UAE FIVE WAYS TO REGISTER +971 4 3352437

IIR Holdings Ltd. P.O Box 21743, Dubai, UAE

+971 4 3352438

www.iirme.com/hrauditor

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 3352483 E-MAIL – a.watts@iirme.com Event Certified HR Auditor

BC4435

Date

Course Fee before 5 August 2012

Course Fee before 26 August 2012

Final Fee

21 – 24 October 2012

US$ 3,895

US$ 4,395

US$ 4,695

Would you like to run this course in-house? Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

Save training $$ and create learning experiences relevant to your business. To customise this course and increase value and impact, contact Leigh Kendall on +971 4 407 2624 or email the team at cts@iirme.com

DELEGATE DETAILS Name: ................................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ........................................................................................ Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments Name: ................................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ........................................................................................ Tel: ..................................................... Fax: .................................................... Mobile: .....................................................................................

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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Card Payment

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If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days of less before the Event must be paid in full. Substitutions are welcome at any time.

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Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. All registration(s) are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

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Event Venue Dusit Thani Hotel, Dubai, UAE Tel: +971 4 3433333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 4072693 Fax: +971 4 4072517 Email: hospitality@iirme.com

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Human Resource

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