Certificate In HR Metrics And Workforce Analytics

HRCI certified delegates – This course is approved for 15 recertification hours in the Business Management and Strategy categories

Certificate In HR Metrics And Workforce Analytics An Intensive Seminar On How To Properly Align Human Capital Analytics With Business And HR Strategies, And Leverage The Data You Have To Build And Deliver Workforce And HR Metrics That Will Improve Results

30 March – 1 April 2014 The Address Hotel, Dubai Marina, Dubai, UAE

Key Learning Objectives 1. Describe the importance and potential uses of business metrics and the role Human Capital Analytics play in evaluating an organisation’s performance 2. Utilise the HR and Workforce Analytics Model to better link human capital results and activities to business performance 3. Design a plan for gathering data and implementing human capital measurement in your organisation 4. Determine what should be measured to gauge whether HR is helping the company deliver on goals 5. Analyse data from an advanced perspective and determine which analytic technique to apply based on the business context 6. Identify ways to benchmark performance and create standards 7. Develop an action plan for using and communicating metrics to the business for the purposes of performance improvement and/or meeting business objectives

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Delegates are required to bring a calculator to the course

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About Your Expert Course Leader Bill Robinson is the MD of Robinson Faris and Jones. He is former Head of Learning at Averda and was the Senior HR Manager at Cornell University.

Founded in 1948, the Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 270,000 members in over 150 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession.

SHRM’s motto is, leading people, leading organisations. Professional development programs offered by SHRM are created using proven global standards of best practice with an applied focus.

Today, theory is not enough, the application is crucial.

One of SHRM’s four strategic pillars is to be a global organisation.

SHRM’s global growth increased by 26% in 2012 and over 10,000 members currently reside outside of the US. SHRM is also leading in the development ISO Standards for HR and competency models, by the profession, for the profession.

A SHRM learning experience delivers the confidence of value and brand recognition that can only come from the world’s largest HR association.

About The Assessment And Certification After each major learning module, there will be a series of optional, straight-forward multiple-choice quizzes based upon the content covered during the course. There will also be short break-out sessions where you will work on assignments and these may involve short follow up presentations.

A cumulative pass-mark of 50%, in addition to a perfect attendance record, is required to be awarded the Certificate of Completion from SHRM/IIR ME. Should you wish not to take up the test, you will receive a Certificate of Attendance from IIR ME based on your full attendance of the course.

Who Should Attend • Mid-level HR professionals with three to seven years of HR experience • HR professionals who need a greater understanding of the drivers of business performance • HR professionals who want to communicate with business leaders around financial metrics • HR professionals who support business leaders

HRCI Certified Delegates For all HRCI certified delegates, this course is approved for 15 recertification hours in the Business Management and Strategy categories.

He is in the unique position of holding both UK and USA Certification, MCIPD, SPHR and GPHR. He currently trains both programmes for the CIPD and for the Society of Human Resource Management (SHRM). Bill utilises the SHRM learning system to train HR professionals in the USA and globally towards certification exams in SPHR, GPHR, HRBP and HRMP. He helped establish and was a partner with ResourceBank in the UK and developed assessment and development centers for Budweiser, L’Oreal and Allied Domecq working closely with them for 10 years.

Bill is an independent reviewer for the USA HR Certification Institute (HRCI) for instruction materials for the Global Professional Body of Knowledge in HR. Bill holds a Bachelor of Science in Law and Economics and has a Masters postgraduate certificate from Cornell for its HR Director Programme.

Course Overview HR professionals will learn how to drive organisational change around human capital activities by linking evidence based data to business strategy and performance.

HR professionals will learn to apply HR analytics to a broad spectrum of human capital activities. From facilitating outcome-based conversations, to interpreting and benchmarking organisational results, this course provides HR professionals hands-on experience that will help acquire the confidence needed to build consensus and acceptance around human capital measures that support operational goals.

Read What Delegates Have Said About Bill’s Courses With IIR ME: “Bill transfers his knowledge very professionally and uses presentations and videos on the course. I learnt a lot of new information which will help me develop my skills and enhance my knowledge.”

Fatima Abbas, BMMI, Bahrain

“The trainer is well informed and highly qualified to deliver the subject. He used role plays, group discussions and case studies.”

Mansoor Al Mehairi, Department of Municipal Affairs, UAE

“Bill answered our questions and shared various examples to ensure our understanding. He understood my concerns and addressed them. He used slides, discussions, group work and friendly competitions during the course.”

Fatima Abdulaziz Al-Bukhairi, Training Coordinator, Ooredoo, Qatar

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrmetrics

Certificate In HR Metrics And Workforce Analytics 30 March – 1 April 2014 • The Address Hotel, Dubai Marina, Dubai, UAE Course Timings: Registration will be at 07:30 on Day One. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

Day Three

Day One Introduction To HR Metrics And Workforce Analytics Module 1: The SHRM Human Capital Analytics Model Objective: Describe the phases and key objectives of the SHRM Human Capital Analytics Model and the three types of stakeholders impacted by HR and workforce analytics, as well as their responsibilities • • •

Phases and key objectives Business and HR impact Basic elements in HR and workforce analytics

Module 5: Implement And Execute Objective: Learn the three components of the ‘Implement and Execute’ phase of the HR and workforce analytics model • • • •

Key objectives Inputs and resources Outcomes Example of an overall annual turnover Exercise: Identify the action items using the retail chain example

Exercise: Assess a workforce scorecard and the workforce analytics alignment tool for a company

Table Group Activity: Identify and list down the action items in your own organisation

Module 2: Assess And Plan Objective: Learn the three components of the ‘Assess and Plan’ phase of the HR and workforce analytics model

Module 6: Evaluate And Enhance Objective: Learn the three components of the ‘Evaluate and Enhance’ phase of the HR and workforce analytics model

• • •

• • • •

Key objectives Inputs and resources Outcomes Class Discussion: Workforce analytics alignment tool using a special retail chain example Table Group Activity: Identify the strategy, objectives, goals, drivers and targets for provided scenarios

Day Two Module 3: Link And Align Objective: Learn the three components of the ‘Link and Align’ phase of the HR and workforce analytics model • • •

Key objectives Inputs and resources Outcomes Class Discussion: Workforce analytics alignment tool using a special retail chain example

Key objectives Inputs and resources Outcomes Prepare yourself Group Discussion: Assess the overall roadmap of this phase

Module 7: Organisation And HR Impacts Objective: Understand how the concept of HR metrics and workforce analytics fit in the overall organisation and its impacts • • •

HR practice areas Workforce planning Human Resource development Exercise: Jot down your personal commitments to implement the SHRM analytics model

Delegates are required to bring a calculator to the course

Exercise: Assess scenarios in workforce analytics alignment tool Module 4: Identify And Build Objective: Understand the Human Capital Analytics architecture and learn the three components of the ‘Identify and Build’ phase of the HR and workforce analytics model • • •

Key objectives Inputs and resources Outcomes Class Discussion: Workforce analytics alignment tool using a special retail chain example

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

Exercise: Assess scenarios in workforce analytics alignment tool

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrmetrics

Certificate In HR Metrics And Workforce Analytics 30 March – 1 April 2014 • The Address Hotel, Dubai Marina, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/hrmetrics

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC5550 Event

Course Fee Before 12 January 2014

Course Fee Before 2 February 2014

Final Fee

US$ 3,195

US$ 3,495

US$ 3,595

Certificate In HR Metrics And Workforce Analytics 30 March – 1 April 2014 Course Fee For SHRM members

US$ 2,700 flat fee

Additional Fee For SHRM Membership (Optional)

US$ 95

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/SHRM Certificate of Completion.

DELEGATE DETAILS

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

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If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

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Visas for non-GCC nationals may take several weeks to process.

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The Address Hotel, Dubai Marina, Dubai, UAE Tel: +971 4 436 7777 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com

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