Certificate in Developing HR Policy Manuals

Certificate In Developing HR Policy Manuals Identify and implement an HR policy that can contribute towards your organisation’s sustainability

30 June – 3 July 2013, The Address Hotel, Dubai Marina, Dubai, UAE

5 Key Learning Objectives 1. Develop skills and expertise to produce clear and coherent policy documents 2. Review the role of Human Resource Management (HRM) in organisations 3. Understand the importance of HR policy and where it fits into the organisation 4. Compare your current policy and handbook design with best practice 5. Evaluate and monitor the effectiveness of your policy

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About Your Expert Course Leader Lesley Harvey, Director – The Human Edge, has in excess of 13 years’ experience in operational HR the last six of which have been in HR consulting.

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally.

The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world.

Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Lesley has extensive experience in both design and implementation of HR processes and systems as well as in managing large scale change projects.

This gives her skills which are well honed both in the GCC and internationally enabling her clients to see tangible results quickly and effectively. Some of the projects she has recently undertaken include: • Performance management system design, communication and implementation – including training 3,000 staff in workshops of 15 people • Complete HR start up for a media company in Dubai – including design of performance management process, behavioural competency model, induction, HR policy and process development and development of employee welcome guide • Project Director for telecom change project – designing all the HR enablers such as reward structure, performance management system, career planning, job design, organisation design, and managing the internal communications and launch event over a period of two years • Management development training design and delivery for a wide variety of organisations • Conducting HR audits in order to identify gaps coupled with accompanying recommendations report

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1.

2.

Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment.

Successful completion of the course assessment.

Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Course Assessment • Your knowledge will be tested in short daily end-of-day tests

Who Should Attend This Course?

All HR practitioners responsible for policy development and implementation as well as those responsible for employee relations and supervision, HR policy development and analysis, HR advising – policy training and development, HR and personnel administration, organisational change and transformation.

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrpolicy

Certificate In Developing HR Policy Manuals 30 June – 3 July 2013, The Address Hotel, Dubai Marina, Dubai, UAE Course Timings: Registration and coffee will be at 07:30 on Day One. The course will commence at 08:00 and conclude at 14:30 with lunch. There will be refreshment breaks at approximately 10:30 and 12:30.

Day One

Day Three

Fundamentals In Policy Developments • Why we have policy • Alignment to business strategy and employee value propositions • The role of culture in developing policy • Aligning policy to the relationship between employer and employee (the psychological contract) • HR policy as a strategic tool for the business

Structuring Policies To Meet The Needs Of Today

Exercise: You will, as a group, determine how policy and strategy are linked to support the desired culture and to deliver the business strategy Developing A Content Outline For A Policy Manual • What policies we MUST have and what policies are NICE to have • Criteria for selecting the appropriate policies Exercise: In syndicated groups you will create a draft list of policies aligned to various types of organisation

Policy Developments In A Downturn • Identifying organisational needs • Developing solutions – exploring options • Permanent or temporary policy changes/amendments Policies For Specific Strategic Initiatives • Retention • Talent management • Succession planning • Graduate recruitment • Leadership • Nationalisation • Learning organisations • Employer of choice • Redundancy • Outplacement

• Confidentiality and controlling access

Workshop: You will work in small groups to develop full policies which will be discussed and shared with the wider group

Exercise: Understanding the difference between an HR manual and an employee guide

Day Four

Day Two

Latest In Policy Developments • Flexible working • Inclusiveness and diversity

Stakeholder Involvement • Who – what – where – when – how • Ownership • Responsibility • Ensuring line managers buy-in through involvement and communication Exercise: Developing line manager involvement tools Designing And Shaping A Policy • Layout • Content development – we will together develop and review several policies • Terminology • Language Exercise: In syndicated groups you will draft a policy aligned to different business need examples

Final Exercise 1: Creating a skeleton HR manual content Final Exercise 2: Developing and implementing a supportive user friendly HR manual Branding the manual and communicating its value – you will explore various case study examples of communicating this initiative

Read What Past Delegates Said about Lesley's Courses: "Lesley is very professional with a deep knowledge of the subject" Yasmine Al Marzooqi, Recruitment Officer Tawazun Offset Program Bureau, UAE

"She was able to answer all enquiries promptly and gave several examples that showed us how updated and knowledgeable she is" Tracy Chemaly, Azadea Group Holding, Lebanon

T: +971 4 335 2437 F: +971 4 335 2438 E: register@iirme.com W: www.iirme.com/hrpolicy

Certificate In Developing HR Policy Manuals 30 June – 3 July 2013, The Address Hotel, Dubai Marina, Dubai, UAE FIVE WAYS TO REGISTER +971 4 3352437

IIR Holdings Ltd. P.O Box 21743, Dubai, UAE

+971 4 3352438

register@iirme.com

www.iirme.com/hrpolicy

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 3352483 E-MAIL – a.watts@iirme.com Event Certificate In Developing HR Policy Manuals

BC4921

Date

Course Fee Before 14 April 2013

Course Fee Before 5 May 2013

Final Fee

30 June – 3 July 2013

US$ 3,895

US$ 4,395

US$ 4,695

Would you like to run this course in-house?

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

Save training $$ and create learning experiences relevant to your business. To customise this course and increase value and impact, contact Leigh Kendall on +971 4 407 2624 or email the team at cts@iirme.com

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A confirmation letter and invoice will be sent upon receipt of your registration.

Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

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Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

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Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

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The Address Hotel, Dubai Marina, Dubai, UAE Tel: +971 4 436 7777

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Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 4072693 Fax: +971 4 4072517 Email: hospitality@iirme.com

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