Strategic IT Manager 27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE 19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE
Optimise your organisation’s people, information and technology to more effectively reduce costs, manage risks, create value and innovate
Key Business Benefits • Understand how people, information and technology align to support strategic goals and operational effectiveness • Identify the missing link in the corporate IT asset value chain • Understand how the ‘I’ and the ‘T’ in IT should drive business programmes in different ways • Introduce tools and techniques to direct your organisations IT strategy • Create an actionable strategy and bring effective change to your organisation
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www.iirme.com/itmanager
27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE
Strategic IT Manager
19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE
Course Introduction
Meet Your Expert Course Leader Andy Copland is Head of Delivery for
With a backdrop of global financial restrictions, incessant
In-Form Consult, a specialist information
technological change, increasing pressures against
and technology consulting firm based
regulatory compliance, risk management and the need to
in London. Andy has over 15 years’
innovate - managing IT to gain maximum business benefit
experience of designing, architecting
has never been a more necessary and complex activity.
and implementing complex information Organisations are under increasing pressure to prove the
management solutions, including 10 years’ experience in financial services and insurance
value of IT and link this to increased business performance.
working with organisations such as AXIS Capital, Mashreq
Emerging technologies such as cloud, mobile, social and big
Bank, Dubai Bank, Citi Group, HSBC Private Banking,
data computing present technology challenges as well as
Coutts, JP Morgan Chase and more.
great opportunities for those organisations that understand them and use them to their advantage.
Throughout his career, Andy has helped numerous organisations define the vision for their technology and
Alongside these technological advances the information
solutions, drive change, align with business strategy and
held within these technology containers is changing in the
refine their target architectures. Accomplished across
way it is created, managed and disseminated. Organisations
an impressive spectrum of technologies, Andy is able to
need to appreciate the delineation between information
advise clients across a range of information management
and technology and how strategy applies to these
topics including Information Governance, ECM, CRM,
fundamentally different corporate assets. By understanding
virtualisation, integration, Cloud/Hybrid deployment and
how technology, information and people resources work
transaction processing environments.
together, IT managers can begin to add value to corporate performance rather than being an overhead to it.
A creative problem solver by nature, Andy has successfully led multi-cultural teams in complex time, critical projects
Given the complexity of organisational business models
spanning multiple geographies and time zones. He is
today alongside the importance of IT in supporting the
regularly asked to advise on Information Management
business, it is essential for IT managers to understand the
best practice and speak at industry events around the
basic principles of IT strategy in order to support and align
world. Andy holds a Bachelor’s degree in Computer
with overall business goals.
Science and is an accomplished PRINCE2 practitioner. This course focuses on providing IT experts with an understanding of information and technology strategy and the evolving relationship between IT, the business and its stakeholders. The course will also cover technical subjects that provide you with the knowledge to make more strategically informed decisions. This includes IT delivery models, technology architectures including cloud computing, governance and risk, information management, information exploitation, social and collaborative
Would you like to run this course in-house?
computing.
Who Should Attend? This course is designed for IT professionals and supervisors and managers responsible for developing
The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts
+971 4 335 2437
+971 4 335 2438
an IT strategy, leading IT teams or particular IT projects. IT managers, IT project managers and IT operations managers interested in bridging the gap between IT and business goals will also benefit from this course.
register@iirme.com
www.iirme.com/itmanager
Course Timings: Registration will be at 07:30 on Day One. Each day will commence at 08:00 and conclude at 14:30 with breaks for refreshments at approximately 10:30 and 12:30. Lunch will be served at the end of each day’s sessions. Measuring And Monitoring IT
Day One
• Measuring the value of IT • What should organisations measure and monitor and why
Introduction • Course objectives and schedule • The evolution of IT in business • The evolution of the IT department • IT roles and responsibilities
• The value of technology as opposed to the value of information – a very different measure
Day Three
Exercise – Article review: Six IT decisions IT should not make
Evolving Delivery Models • Introduction to IT delivery models • On-shore, near-shore, off-shore
Separating the ‘I’ from the ‘T’ in IT • Overview of technology • Overview of information • Why the confusion?
• Partnering and outsourcing • The risks and benefits of diverse IT delivery models Discussion – Choosing the right IT delivery model
Exercise – The pot and the gold – an interactive discussion Evolving Technology Models Architecture Basics • Overview of technology architecture • Overview of information architecture Exercise – Your experience with information and technology architecture Enterprise Architecture • Enterprise architecture frameworks • Enterprise architecture as a strategic tool Discussion – Enterprise architecture
• Public, private, hybrid clouds • IaaS, PaaS, SaaS • Commercial models for cloud computing Exercise – Developing your organisations cloud computing approach Information Technologies • Corporate information management • Information exploitation • Mobile, social computing and collaboration
Day Four
Day Two The Business Context For IT Strategy • Business drives IT - or does it? • Business strategy context • IT strategy context Value Drivers For IT • IT value alignment framework • Quantitative and qualitative measures of IT value
Bringing It All Together • Recap on technology and information corporate assets • Methods of assessing IT spend - spend wisely, know what you’re buying • Let the wider business context guide IT strategy decision making IT Governance • Policies, audits and the role of IT
Exercise – Identifying IT value drivers
• IT governance roles, the CIO and CTO • IT regulation
Strategic IT Planning • Planning IT spend – what are you buying and why? • The benefits model and transformation roadmap • Keeping IT focused on the same challenges as the organisation • Strategy without action is a form of self-delusion
• IT risk Exercise – Developing a simple governance framework Open Q&A Session • Opportunity for you to ask specific questions related to your organisation
Exercise – Strategic IT planning delegate experiences debate
+971 4 335 2437
+971 4 335 2438
register@iirme.com
www.iirme.com/itmanager
27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE
Strategic IT Manager
19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE
FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE
+971 4 335 2437 +971 4 335 2438 register@iirme.com
www.iirme.com/itmanager
DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC5375/BC5376 Event
Course Fee Before 9 February 2014
Course Fee Before 2 March 2014
Final Fee
US$ 3,995
US$ 4,495
US$ 4,795
Course Fee Before 3 August 2014
Course Fee Before 24 August 2014
Final Fee
US$ 3,995
US$ 4,495
US$ 4,795
Strategic IT Manager (BC5375) 27 – 30 April 2014 Event Strategic IT Manager (BC5376) 19 – 22 October 2014
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
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Event Venue: Jumeirah Emirates Towers Hotel, Dubai, UAE Tel: +971 4 330 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.
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