Strategic IT Manager

Strategic IT Manager 27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE 19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE

Optimise your organisation’s people, information and technology to more effectively reduce costs, manage risks, create value and innovate

Key Business Benefits • Understand how people, information and technology align to support strategic goals and operational effectiveness • Identify the missing link in the corporate IT asset value chain • Understand how the ‘I’ and the ‘T’ in IT should drive business programmes in different ways • Introduce tools and techniques to direct your organisations IT strategy • Create an actionable strategy and bring effective change to your organisation

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www.iirme.com/itmanager

27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE

Strategic IT Manager

19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE

Course Introduction

Meet Your Expert Course Leader Andy Copland is Head of Delivery for

With a backdrop of global financial restrictions, incessant

In-Form Consult, a specialist information

technological change, increasing pressures against

and technology consulting firm based

regulatory compliance, risk management and the need to

in London. Andy has over 15 years’

innovate - managing IT to gain maximum business benefit

experience of designing, architecting

has never been a more necessary and complex activity.

and implementing complex information Organisations are under increasing pressure to prove the

management solutions, including 10 years’ experience in financial services and insurance

value of IT and link this to increased business performance.

working with organisations such as AXIS Capital, Mashreq

Emerging technologies such as cloud, mobile, social and big

Bank, Dubai Bank, Citi Group, HSBC Private Banking,

data computing present technology challenges as well as

Coutts, JP Morgan Chase and more.

great opportunities for those organisations that understand them and use them to their advantage.

Throughout his career, Andy has helped numerous organisations define the vision for their technology and

Alongside these technological advances the information

solutions, drive change, align with business strategy and

held within these technology containers is changing in the

refine their target architectures. Accomplished across

way it is created, managed and disseminated. Organisations

an impressive spectrum of technologies, Andy is able to

need to appreciate the delineation between information

advise clients across a range of information management

and technology and how strategy applies to these

topics including Information Governance, ECM, CRM,

fundamentally different corporate assets. By understanding

virtualisation, integration, Cloud/Hybrid deployment and

how technology, information and people resources work

transaction processing environments.

together, IT managers can begin to add value to corporate performance rather than being an overhead to it.

A creative problem solver by nature, Andy has successfully led multi-cultural teams in complex time, critical projects

Given the complexity of organisational business models

spanning multiple geographies and time zones. He is

today alongside the importance of IT in supporting the

regularly asked to advise on Information Management

business, it is essential for IT managers to understand the

best practice and speak at industry events around the

basic principles of IT strategy in order to support and align

world. Andy holds a Bachelor’s degree in Computer

with overall business goals.

Science and is an accomplished PRINCE2 practitioner.

This course focuses on providing IT experts with an understanding of information and technology strategy and the evolving relationship between IT, the business and its stakeholders. The course will also cover technical subjects that provide you with the knowledge to make more strategically informed decisions. This includes IT delivery models, technology architectures including cloud computing, governance and risk, information management, information exploitation, social and collaborative

Would you like to run this course in-house?

computing.

Who Should Attend?

This course is designed for IT professionals and supervisors and managers responsible for developing

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

+971 4 335 2437

+971 4 335 2438

an IT strategy, leading IT teams or particular IT projects.

IT managers, IT project managers and IT operations managers interested in bridging the gap between IT and business goals will also benefit from this course.

register@iirme.com

www.iirme.com/itmanager

Course Timings: Registration will be at 07:30 on Day One. Each day will commence at 08:00 and conclude at 14:30 with breaks for refreshments at approximately 10:30 and 12:30. Lunch will be served at the end of each day’s sessions.

Measuring And Monitoring IT

Day One

• Measuring the value of IT • What should organisations measure and monitor and why

Introduction • Course objectives and schedule • The evolution of IT in business • The evolution of the IT department • IT roles and responsibilities

• The value of technology as opposed to the value of information – a very different measure

Day Three

Exercise – Article review: Six IT decisions IT should not make

Evolving Delivery Models • Introduction to IT delivery models • On-shore, near-shore, off-shore

Separating the ‘I’ from the ‘T’ in IT • Overview of technology • Overview of information • Why the confusion?

• Partnering and outsourcing • The risks and benefits of diverse IT delivery models Discussion – Choosing the right IT delivery model

Exercise – The pot and the gold – an interactive discussion Evolving Technology Models Architecture Basics • Overview of technology architecture • Overview of information architecture Exercise – Your experience with information and technology architecture Enterprise Architecture • Enterprise architecture frameworks • Enterprise architecture as a strategic tool Discussion – Enterprise architecture

• Public, private, hybrid clouds • IaaS, PaaS, SaaS • Commercial models for cloud computing Exercise – Developing your organisations cloud computing approach Information Technologies • Corporate information management • Information exploitation • Mobile, social computing and collaboration

Day Four

Day Two The Business Context For IT Strategy • Business drives IT - or does it?

• Business strategy context • IT strategy context Value Drivers For IT • IT value alignment framework • Quantitative and qualitative measures of IT value

Bringing It All Together • Recap on technology and information corporate assets • Methods of assessing IT spend - spend wisely, know what you’re buying • Let the wider business context guide IT strategy decision making IT Governance • Policies, audits and the role of IT

Exercise – Identifying IT value drivers

• IT governance roles, the CIO and CTO • IT regulation

Strategic IT Planning • Planning IT spend – what are you buying and why?

• The benefits model and transformation roadmap • Keeping IT focused on the same challenges as the organisation • Strategy without action is a form of self-delusion

• IT risk Exercise – Developing a simple governance framework Open Q&A Session • Opportunity for you to ask specific questions related to your organisation

Exercise – Strategic IT planning delegate experiences debate

+971 4 335 2437

+971 4 335 2438

register@iirme.com

www.iirme.com/itmanager

27 – 30 April 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE

Strategic IT Manager

19 – 22 October 2014 Jumeirah Emirates Towers Hotel, Dubai, UAE

FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/itmanager

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC5375/BC5376 Event

Course Fee Before 9 February 2014

Course Fee Before 2 March 2014

Final Fee

US$ 3,995

US$ 4,495

US$ 4,795

Course Fee Before 3 August 2014

Course Fee Before 24 August 2014

Final Fee

US$ 3,995

US$ 4,495

US$ 4,795

Strategic IT Manager (BC5375) 27 – 30 April 2014 Event Strategic IT Manager (BC5376) 19 – 22 October 2014

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

DELEGATE DETAILS

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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

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Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

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Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Jumeirah Emirates Towers Hotel, Dubai, UAE Tel: +971 4 330 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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