Business-Driven Strategic IT Planning

Includes group discussions, case studies and exercises!

yo pa B u y o Se r c NO ok e b ol W an ac lea k o g an d f p ue d b ag e f for rin g or de FR ta EE ils * *

Business-Driven Strategic IT Planning Formulate And Execute Strategic Plans For Aligning And Integrating IT With Business Strategies

3 – 6 March 2013 • Kempinski Hotel, Mall of the Emirates, Dubai, UAE

Top 5 Learning Objectives 1.

Produce the strategic IT planning framework, formalise and document the IT master plan

2.

Describe how to progress from business and organisation analysis to identification of IT direction and business value

3.

Analyse the fusion of IT and key strategic resources that achieve and sustain business and IT performance leadership

4.

Develop strategy and capability maps that align business and IT capabilities, and identify opportunities that create new business value

5.

Appraise and align IT performance, initiatives, applications and technologies that support business needs and justify IT investment

Organised by:

Official Regional Recruitment Partner:

Follow us on:

www.iirme.com/ITplanning www.twitter.com/iirmiddleeast www.facebook.com/iirmiddleeast www.youtube.com/iirmiddleeast

Business-Driven Strategic IT Planning 3 – 6 March 2013 • Kempinski Hotel, Mall of the Emirates, Dubai, UAE

Meet Your Expert Course Director

Course Introduction Alignment of IT is always an issue because the enterprise

Gil Laware is President of Information By Design (IBD) Inc., a professional services firm founded in 2005 that provides CIO and other information technology services. He specialises in business performance and process modelling/ monitoring, business intelligence, business and enterprise architectures, application and system development implementations.

must adapt to an ever changing environment. IT is squeezed between two strong forces of change. The IT function is subject to pressure from new technology as well as business volatility. These pressures demand better information technology management and planning.

Strategic IT planning helps ensure your organisation’s technology plans are consistent or aligned with its business plans. If effective, strategic IT planning can ensure delivery of

Gil has 30 years of consulting and industry experience with Fortune 50 companies. He has experience in manufacturing, transportation, government, finance and banking services.

He has project experiences in business and IT strategic planning, business process management, redesign and improvement, data architecture and management, data warehousing and business intelligence, enterprise architecture, project management, manufacturing systems and customer relationship management.

IT services that balance cost and efficiency while enabling the business units to meet the competitive demands of the marketplace.

The course offers an approach to plan the fusion of IT with other strategic resources to achieve and sustain leadership.

It includes a number of key tasks such as aligning IT with the direction of the business, understanding the role of IT in the business and implementing a reliable methodology for developing the IT plan.

Formerly an Associate Professor of Computer and Information Technology in the College of Technology at Purdue University, an Associate Director for Fujitsu Consulting, Manager of Data Services for Whirlpool Corporation, Vice-President of Information Resources for Franklin Savings Bank, Gil held various managerial and consultative roles with the IBM Corporation, and was President of Management Support Systems.

Strategic IT planning is an effective management tool that will help you gain a greater understanding of your organisation’s IT capabilities and define its course for the future.

Who Should Attend?

This course is designed for CIOs, IT directors and senior IT executives, corporate and IT planners, and senior business executives/strategists who have responsibilities in implementing IT initiatives in their organisation. IT managers, IT executives and other senior professionals responsible for strategic IT planning in an organisation will certainly benefit as well.

He has authored over 30 papers, an NIST chapter discussing the gaps that exist in the software development process that supports manufacturing systems, and currently, serves as the Vice President of Finance and Research for the DAMA Foundation.

“It helped me UNDERSTAND the main techniques to be used to align BUSINESS with IT.” Hussam Mandil, Senior IT Planner, Abu Dhabi Ports Company, UAE

Would you like to run this course in-house?

“A must for any strategic IT PLANNING professional early on in his CAREER.” Abdalsalam Al Traiki, Manager,

The in-house training division of IIR Middle East

Saudi Electicity Company – East, KSA

“I liked the TEAM INTERACTION during the course.

The sharing of KNOWLEDGE was BENEFICIAL.” Shafeeq Al Ghailani, Network Engineer, Oman L.N.G. LLC., Oman

+971 4 335 2437

+971 4 335 2438

Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

register@iirme.com

www.iirme.com/ITplanning

Course Timings Registration will be at 07.30 on Day One. Course sessions will commence at 08.00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

Day Three

Day One Strategic Management Of IT

Building An IT Strategic Plan

Introduction – The Evolving Role Of IT Strategy • Course objectives and structure • A little IT history and the new role of IT • The changing role of IT management • The long wave cycle and IT • IT as a foundation for business execution

Determining Business Need • Analysing the current situation • Previous plan review • Assessing results • Determining IT issues of performance • The annual IT performance summary Case Study – Six IT decisions IT should not make

Exercise – IT as a commodity Strategy Setting In Business • Strategic direction and vision • Strategic alternatives and competitors: the Five Forces • Rogue technology and the implications • Strategy, decisions and direction • Business and IT as systems • The external business environment Demonstration – Strategy mapping Strategic Planning Management And Methodology • A strategic planning methodology • Strategic foundations for IT • Communicating strategy • The IT strategic plan outline • The planning project

IT Goals And Objectives • Establishing the IT future • Establishing critical success factors • Defining key performance indicators • Ranking project initiatives • Assessing technology impact • The technology forecast (IT and business) Exercise – The technology forecast Building The Strategic Plan • Plan outline and components • Initiatives and assets to accomplish initiatives • Plan justification • Implementation options (e.g. outsourcing) • Integrating multiple plans • Communicating the plan

Exercise – Formulating the plan outline

Day Two IT Strategy And The Business

Day Four IT Plan Deployment

Strategy Focused IT • Business architecture • Enterprise analysis – understanding business structure • Business performance • IT performance link • The strategy business architecture link • IT architecture and IT strategy Exercise – The one page business architecture Aligning Business And IT • A variety of approaches • The scorecard approach for performance • Strategy mapping • Value chains for IT • Business goal alignment Case Study – Why business models matter Establishing IT Strategic Direction • IT value chains • Cascading value chains • Service chains • Examining the IT environment (a Five Forces view) • Examining the enterprise internal environment Exercise – Aligning IT and the business

+971 4 335 2437

Exercise – Preparing an IT plan

+971 4 335 2438

Setting And Measuring Business/IT Performance • Business/IT performance management • Monitoring ongoing operations • Monitoring operations activities • Expectations – users, business, IT • The IT business intelligence briefing book and dashboard Demonstration – An IT briefing book Are You On Course?

• Monitoring IT direction and performance • Identifying the need and degree of correction • Making the correction and changing the course • Maintaining flexibility • Continuous improvement in IT Case Study – Getting IT right IT Change Management • The drivers of IT change • What needs to change?

• Methods, techniques and key tasks of change management • Leveraging people and processes • Barriers and accelerators for change Exercise – Coping with technology change

register@iirme.com

www.iirme.com/ITplanning

Business-Driven Strategic IT Planning 3 – 6 March 2013 • Kempinski Hotel, Mall of the Emirates, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/ITplanning

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC5053 Event

Course Fee Before 16 December 2012

Course Fee Before 6 January 2013

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

Business-Driven Strategic IT Planning 3 – 6 March 2013

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

* Book and pay NOW and bring your colleague for FREE on this course.

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

DELEGATE DETAILS Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

Name: ..............................................................................................................................................................................................................

Job Title: ......................................................................................................... Email: .....................................................................................

Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

COMPANY DETAILS Company: ............................................................................................................................................................................................................

Address: ................................................................................................................................................................................................................

Postcode: ................................................................................. Country: ...........................................................................................................

Tel: .............................................................................................. Fax: ..................................................................................................................

No. of employees on your site: 1000+ 500-999 250-499

50-249

0-49

Nature of your company's business: ..........................................

YES, I would like to receive information about future events & services via e-mail .................................................................

To assist us with future correspondence, please supply the following details: Name of the Department Head: .....................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: .......................................................................

Training Manager: .............................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ......................................................................

Booking Contact: ..............................................................................................................................................................................................

Department: ........................................................... Mobile: .......................................... Email: ......................................................................

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Kempinski Hotel, Mall of the Emirates, Dubai, UAE Tel: +971 4 341 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

SS/EO CP0503

Information Technology

LR

Name: ..............................................................................................................................................................................................................