Level 5 Leadership and Management
Certificate In Leadership Development Course 1
Course 3
19 – 23 February 2012
1 – 5 July 2012
Self Leadership
Team Leadership
Course 2
Course 4
6 – 10 May 2012
9 – 13 December 2012
Function Leadership
Organisational Leadership
Kempinski Hotel, Mall of the Emirates, Dubai, UAE Developed & Facilitated by Best Selling Author & People Development Consultant
Basem Al Attar Self Leadership
Function Leadership
Team Leadership
Organisational Leadership
Leadership concepts and styles
Developing customer focus
Motivating others
Vision and strategy
Emotional Intelligence and effective communicatuion
Analytical, Conceptual and System Thinking tools
Developing performance
The Balanced Scorecard and strategy execution
Time and priority management
Creativity and problem solving
Delegating and resolving conflict
The art of decision making
Presenting effectively
Strategic planning
Performance appraisal
Facilitating change
www.twitter.com/iirmiddleeast www.facebook.com/iirmiddleeast www.youtube.com/iirmiddleeast
www.iirme.com/leadershipdvpt
O cial Regional Recruitment Partner
Organised By
About ILM The Institute of Leadership and Management (ILM) is the UK’s largest awarding body for leadership and management qualifications. ILM partners with over 2,000 ILM-approved centres, comprising private training providers, further and higher education colleges, and employers delivering in-house management training. ILM qualifications bring about practical benefits to you and your organisation because they focus on improvement – improvement of leaders and managers in their roles, improvement in the teams they lead and in the products and services they provide, and improvements in your organisation and the way it operates. The ILM Level 5 Certificate in Leadership and Management Skills has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role. From ‘Developing the manager as a critical thinker’ to ‘Making professional presentations’ the Certificate in Leadership and Management Skills can be tailored to meet the varying needs of participants across all employment sectors. Bonus: every learner registered on any type of ILM programme is automatically entitled to six months of free studying membership with ILM which brings a terrific range of benefits. For full details of the benefits of studying membership please visit: www.i-l-m.com/learn with-ilm/371.aspx or email: ilmcourses@iirme.com
Who Should Attend? The target audiences for this programme are those who currently lead others or are expected to do so in the foreseeable future. Experienced managers will find this a great opportunity to expand on their current style of leadership and explore solutions to challenging situations, while upcoming managers or those with recent advancement to a management position will go through comprehensive training on skills and knowledge required to lead others effectively. Workplace Assessment Project/Certification 1) To be eligible for the ILM Certification you must successfully complete work-based assessment projects for each course. There will also be continuous assessment throughout the four courses. You need to complete and submit the assessment projects within six weeks of the course completion date. Full details of the assessment tasks will be provided by the course director at each course. Delegates who do not pass the assessment, or who do not submit the assignment, will receive a Certificate of Attendance from IIR ME. 2) Delegates must attend all four courses within two years to be eligible for the ILM Certification. Delegates who do not complete all four courses, will receive a Certificate of Attendance from IIR ME for each course attended.
Tel: 971 4 335 2437
www.iirme.com/leadershipdvpt
Fax: 971 4 335 2438
Email: register@iirme.com
Programme Overview An Organisation’s Leaders Determine Its Future That’s why investing in training your current and potential leaders will determine your potential for success. This programme provides delegates with a comprehensive understanding of concepts and frameworks of leadership, as well as the tools and skills required to successfully lead others. Throughout the programme we make use of modeling historic and present day leadership figures as well as case studies, video excerpts, roleplays, brainstorming, workshops, demonstrations and simulations. The programme is delivered in four courses, each of which has a duration of five days. Course 1 This course forms the foundation of the programme – with a focus on the development of self leadership qualities. Delegates are evaluated for attitude and personal drive and trained on essential skills and personal habits of great leaders.
Courses 2 And 3 May be taken in any order after completing Course One, according to each delegate’s needs and responsibilities. They focus on developing functional and team leadership skills including thinking skills, planning, people development and quality management. The first three courses form a comprehensive development programme for section heads and department managers. Course 4 This is the most advanced of the four courses and is aimed towards senior level managers. The focus is on strategy, organisational development and strategic decision-making. The programme requires full commitment on behalf of delegates. Assignments will require preparation outside the training room and will be requested both during delivery and in between each course.
Your Expert Course Leader Basem Al Attar is a “Best Selling Author”, international trainer and people development strategist. His courses have been recognised as the “Best In Training And Organisational Development” by the Asian Leadership Awards 2011. He has also been awarded the Asia Pacific Strategic Leadership Award for his outstanding contribution to developing leadership in the region. He has extensive experience coaching managers and executives as well as training the young and dynamic “Generation Y”. Basem excels at identifying individual and unique needs of each group. His practice-based and humorous teaching style creates an enjoyable and challenging learning experience, focusing on real life scenarios, cases and models. His courses are full of interactive learning games, roleplays, modeling exercises, demonstrations and focused discussions. Over the past decade, he has trained thousands of people from more than 40 different countries. Participants often describe his workshops as “life changing” events. His wide-ranging experiences coupled with his innovative approach have made him one of the most in-demand consultants working in the Middle East today.
“I really enjoyed this training and learnt many techniques to conduct better performance appraisals. Basem’s style of transferring information was excellent. He has exceptional presentation skills. I hope to attend more of his courses in the future.” Ali AL-Mohannadi, Engineering Projects Manager, Oryx GTL, Qatar
“This has been the most beneficial training course I have ever attended in more than 10 years of work experience and after attending more than 25 other training courses.” Ahmed Al Fayez, Head of Contracts, King Fahad Specialist Hospital, KSA
Tel: 971 4 335 2437
www.iirme.com/leadershipdvpt
Fax: 971 4 335 2438
Email: register@iirme.com
Certificate In Leadership Development Programme Outline Course 1
Self Leadership
19 – 23 February 2012 Kempinski Hotel, Mall of the Emirates, Dubai, UAE
• This course is equally effective for experienced speakers who want to develop their style and those who have found stage fright a hindrance to their performance.
Day One Exploring Leadership Styles And Concepts • Discover the underlying concepts of leadership • Review your career, strengths and future areas of development • Formulate a Personal Development Plan to include long-term goals, ambitions and career aspirations • Understand the Situational Leadership Model • Analyse your natural leadership style
Days Two And Three Emotional Intelligence • Use cutting edge attitude development tools to identify limiting beliefs and behaviors that hold you back from achieving your full potential as a leader Effective Communication • Develop advanced communication skills to enhance relationships, increase Social Intelligence, and create cooperation and teamwork Programme Timings: Registration will be at 07:30 on Day One of each course. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s session.
Course 2
Function Leadership
6 – 10 May 2012 Kempinski Hotel, Mall of the Emirates, Dubai, UAE
Day One Developing Customer Focus • Review your job purpose, KPIs and the projects you are currently working on • Identify the End User for each project • Learn to clarify what your customer expectations are • Discuss the universal success formula
Day Two Analytical Thinking And System Thinking • Hands-on practice of different thinking tools including System Thinking, Conceptual and Analytical Thinking • Discuss case studies and situations, and work in groups and individually to employ these thinking skills
Day Three
Developing Human Relations • Learn how to help others develop themselves Time And Priority Management • Drawing on the renowned GTD (Getting Things Done) techniques this course will change your perception of time and productivity. Starting from life purpose to annual goals and all the way to daily tactics of effective task management, you will greatly enhance your ability to perform and deliver results.
Days Four And Five Presenting Effectively • Using intensive practice, video recording, review and modeling of the world’s most effective presenters, you learn to adapt different presentation frameworks to your own style and personality.
Innovation, Creativity And Problem Solving • Explore creative thinking techniques, practice thinking outside the box and develop solutions for current challenges • Learn how you can gain support for innovative solutions within your organisation
Days Four And Five Strategic Planning • Introduction to strategic planning concepts and how they differ from operational planning • Formulate a strategy according to your desired outcomes • Evaluate the strategy according to effectiveness, efficiency and impact on results
Tel: 971 4 335 2437
www.iirme.com/leadershipdvpt
Fax: 971 4 335 2438
Email: register@iirme.com
Kempinski Hotel, Mall of the Emirates, Dubai, UAE Course 3
Course 4
Team Leadership
Organisational Leadership
1 – 5 July 2012 Kempinski Hotel, Mall of the Emirates, Dubai, UAE
9 – 13 December 2012 Kempinski Hotel, Mall of the Emirates, Dubai, UAE
Day One
Day One
Motivating Others – Teamwork And Team Development • Explore the three major motivation theories and immediately practice putting them into use in your verbal and written communication • Gain insight on what motivates the people you work with and how great leaders use this insight to create intrinsic rewards for good performance
Days Two And Three Developing Performance • Discuss the 3 components of performance: character, behavior and results • Set performance standards more accurately, identify performance gaps and use the right tools to close these gaps
Day Four Delegating And Managing Conflict • Enhance your ability to delegate work and responsibility to team members, creating motivating challenges in the process to increase job satisfaction • Practice and formulate methods of mediating within your teams as conflicts arise
Day Five Performance Appraisal • Focus on developing your ability to appraise performance more objectively, transparently and fairly • Learn to prepare for the appraisal meeting, conduct a successful appraisal, set future goals and expectations, as well as follow up on commitments are the main focus
“Excellent course. Basem is an excellent presenter.”
Zainab Al Shankity, Head of Data Management, King Fahad Specialist Hospital, KSA
Vision And Strategy • Review your organisation’s standing within your industry • Explore the possibilities of growth and the areas of development required for your organisation to compete • Use the right methods to formulate a vision • Articulate a vision for your department that aligns with the organisation’s vision
Days Two And Three The Balanced Scorecard • Introduction to the BSC concept of management will expand your view of financial, operational, marketing and development leadership • Explore the methods of deploying strategy within your organsation • Review case studies of how successful leaders have turned their strategies into reality
Day Four The Art Of Decision Making • Decisions are part of every leader’s challenge. Learn to evaluate situations and formulate options before making the best decisions • Explore how great leaders support their decisions and learn to make trade offs for the sake of priorities • Practice and demonstrate communicating your decisions to different audiences including customers, team members, senior managers and shareholders
Day Five Facilitating Change • Explore methods of becoming a successful change agent within your organisation • Successfully create buy-in for change, deal with resistance, publicise success and support other leaders
“The course and the trainer were excellent.” Talal Al Anezi, Head of Internal Audit, King Fahad Specialist Hospital, KSA
Tel: 971 4 335 2437
www.iirme.com/leadershipdvpt
Fax: 971 4 335 2438
Email: register@iirme.com
Certificate In Leadership Development Kempinski Hotel, Mall of the Emirates, Dubai, UAE FIVE WAYS TO REGISTER 971-4-3352437
IIR Holdings Ltd. P.O Box 21743 Dubai, UAE
971-4-3352438
GCS/IIR Holdings Ltd. P.O Box 13977 Muharraq Kingdom of Bahrain
register@iirme.com
www.iirme.com/leadershipdvpt
DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – 971-4-3352483 E-MAIL – a.watts@iirme.com WEB BC4549/BC4551/BC4552/BC4553 Event
Course Fee Before 11 December 2011
Course Fee Before 1 January 2012
Final Course Fee
Entire event (all twenty days)
US$ 14,600
US$ 16,600
US$ 17,800
Event
Course Fee Before 11 December 2011
Course Fee Before 1 January 2012
Final Course Fee
Course 1 Self Leadership 19 – 23 February 2012 (BC4549)
US$ 4,150
US$ 4,650
US$ 4,950
Event
Course Fee Before 19 February 2012
Course Fee Before 11 March 2012
Final Course Fee
Course 2 Function Leadership 6 – 10 May 2012 (BC4551)
US$ 4,150
US$ 4,650
US$ 4,950
Event
Course Fee Before 15 April 2012
Course Fee Before 6 May 2012
Final Course Fee
Payments
Course 3 Team Leadership 1 – 5 July 2012 (BC4552)
US$ 4,150
US$ 4,650
US$ 4,950
Event
Course Fee Before 23 September 2012
Course Fee Before 14 October 2012
Final Course Fee
Course 4 Organisational Leadership 9 – 13 December 2012 (BC4553)
US$ 4,150
US$ 4,650
US$ 4,950
A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.
DELEGATE DETAILS Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
COMPANY DETAILS Company: ............................................................................................................................................................................................................ Address: ................................................................................................................................................................................................................ Postcode: ................................................................................. Country: ........................................................................................................... Tel: .............................................................................................. Fax: .................................................................................................................. No. of employees on your site: 1000+ 500-999 250-499
50-249
0-49
Nature of your company's business: ..........................................
YES, I would like to receive information about future events & services via e-mail .................................................................
To assist us with future correspondence, please supply the following details: Name of the Department Head: ..................................................................................................................................................................... Department: ........................................................... Mobile: .......................................... Email: ....................................................................... Training Manager: ............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ...................................................................... Booking Contact: .............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ......................................................................
All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.
Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details
Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.
Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.
Event Venue: Kempinski Hotel, Mall of the Emirates, Dubai, UAE Tel: 971-4-3410000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971-4-4072693 Fax: +971-4-4072517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.
IK/MB BU3312 Leadership
LR
Course fees include documentation, luncheon and refreshments. Delegates will receive a Certificate of Attendance for each course.
WOULD YOU LIKE TO RUN ANY OF THESE COURSES IN HOUSE?
[Qualification No. - 600/2269/3]
Credit value of 37 on the Qualifications and Credit Framework (QCF)
ILM Level 5 Diploma In Leadership And Management Jumeirah Emirates Towers Hotel, Dubai, UAE Course 1 – Self Leadership
Course 2 – Function Leadership
17 – 21 February 2013
5 – 9 May 2013
Course 3 – Team Leadership
Course 4 – Organisational Leadership
1 – 5 September 2013
24 – 28 November 2013
Key Benefits Of Attending: Delegates earn a credit value of 37 on the Qualifications and Credit Framework (QCF) 1. Manage yourself and teams – lead teams to achieve organisational goals and objectives, and assess your own leadership performance 2. Provide strategic leadership and direction – Encourage strategic thinking to foster business improvement, and make strong and informed management decisions 3. Develop professional relationships – deal effectively with stress and conflict, manage remote workers, build excellent customer relations 4. Facilitate innovation and change – build a culture of continued improvement, and lead people through change
Developed And Facilitated By Best Selling Author And People Development Consultant
Basem Al Attar
“The course and the trainer were excellent.” Talal Al Anezi, Head of Internal Audit King Fahad Specialist Hospital, Dammam
5. Achieve results – use core management skills for increased efficiency and effectiveness
Organised by:
Official Regional Recruitment Partner:
Follow us on:
www.iirme.com/ilmleadership www.twitter.com/iirmiddleeast www.facebook.com/iirmiddleeast www.youtube.com/iirmiddleeast
Unit Overview The units below will be split between all four courses and different parts of each unit may be covered on either of the four courses. Reference
Unit title
Level
CV*
GLH**
8607-503
Developing Critical Thinking
5
4
18
8607-504
Leading Innovation And Change
5
5
24
8607-505
Managing Individual Development
5
4
18
8607-506
Managing Stress And Conflict In The Organisation
5
3
8
8607-510
Managing For Efficiency And Effectiveness
5
4
18
8607-511
Managing Projects In The Organisation
5
4
18
8607-518
Making Professional Presentations
5
2
9
8607-520
Assessing Your Own Leadership Capability And Performance
5
6
15
8607-522
Becoming An Effective Leader
5
5
9
8607-531
Improving Own Leadership Performance Through Action Learning
5
15
36
8607-400
Understanding The Management Role To Improve Management Performance
4
4
15
8607-408
Management Communication
4
4
18
8607-412
Managing Meetings
4
3
15
8607-414
Data Collection And Analysis To Justify Management Decision Making
4
2
10
CV* is Credit Value
GLH** is Guided Learning Hours
Course Order And Requirements There is no order in which you must take the courses leading to the Level 5 Diploma In Leadership And Management. To earn the Diploma, you must successfully complete all four courses within three years.
About ILM
Who Should Attend?
The Institute of Leadership and Management (ILM) is the UK’s largest awarding body for leadership and management qualifications. ILM partners with over 2,000 ILM-approved centres, comprising private training providers, further and higher education colleges, and employers delivering in-house management training.
The target audience for this
ILM qualifications combine innovative design with a strong focus on workplace performance. ILM believes this delivers well-rounded managers with a proven ability to perform to the required standards.
able to expand on their current
ILM membership
while upcoming managers or
ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. It is the ideal way to help learners get the most from their ILM programme and support their management career. Visit www.i-l-m.com/members for more information.
programme is those who currently lead others or are expected to do so in the foreseeable future. Experienced managers will be style of leadership and explore solutions to challenging situations, those with recent advancement to a management position will go through comprehensive training on skills and knowledge required to lead others effectively.
Learner Resources
There is a range of materials available to support ILM qualifications; for full details browse online at www.i-l-m.com/shop
Assessment
Each unit in this Qualification is assessed on the basis of the criteria set by ILM. Delegates will undergo assessments via several written tests and multiple-choice questionnaires. They will be required to put together presentations and deliver them. Learner Innovation Reports are also required to be completed for some units. The details of all assessment tasks will be provided at the course. The trainer will complete a report for each delegate to be submitted to ILM.
Progression
This Qualification will provide progression opportunities to other qualifications including: 1. ILM Level 5 Extended Diploma in Leadership and Management 2. ILM Level 5 Diploma in Principles of Leadership and Management
+971 4 335 2437
+971 4 335 2438
register@iirme.com
www.iirme.com/ilmleadership
Programme Overview
The programme is delivered in 4 courses, each of which has duration of 5 days. Course 1 This course forms the foundation of the programme – with a focus on the development of self leadership qualities. Participants are evaluated for attitude and personal drive and trained on essential skills and personal habits of great leaders. Courses 2 And 3 May be taken in any order after completing Course 1, according to each participant’s needs and responsibilities. They focus on developing functional and team leadership skills including thinking skills, planning, people development and quality management. The first three modules form a comprehensive development programme for section heads and department managers. Course 4 This is the most advanced of the four courses and is aimed towards senior level managers. The focus is on strategy, organisational development and strategic decision-making. The programme requires full commitment on behalf of attendees. Assignments will require preparation outside the training room and will be requested both during delivery and in between each course.
Meet Your International Expert Course Director Basem Al Attar is a “Best Selling Author”, international trainer and people development strategist. His courses have been recognised as the “Best In Training And Organisational Development” by the Asian Leadership Awards 2011. He has also been awarded the Asia Pacific Strategic Leadership Award for his outstanding contribution to developing leadership in the region. He has extensive experience coaching managers and executives as well as training the young and dynamic “Generation Y”. Basem excels at identifying individual and unique needs of each group. His practicebased and humorous teaching style creates an enjoyable and challenging learning experience, focusing on real life scenarios, cases and models. His courses are full of interactive learning games, role-plays, modeling exercises, demonstrations and focused discussions. Over the past decade, he has trained thousands of people from more than 40 different countries. Participants often describe his workshops as “life changing” events. His wide-ranging experiences coupled with his innovative approach have made him one of the most in-demand consultants working in the Middle East today.
Hear What Delegates Said About Basem’s Previous Courses With IIR ME: “Basem has a very high level of knowledge and was able to make all delegates feel connected and deeply interested in the topics on the course. He fully understood our strengths and weaknesses and helped us accordingly. The course provided me with lots of new techniques which I will use in my work environment.” Ayesha Al Marzouqi, Senior Planning Advisor, ADCO, UAE
“Basem possesses vast knowledge in the subject area. The sessions were fully interactive rather than just being based on information transfer. I will definitely attend all four courses.” Mohammed Jahangir Alem, Contracts Manager, Qatar Real Estate Investment Co, Qatar
“I really enjoyed this training and learnt many techniques to conduct better performance appraisals. Basem’s style of transferring information was excellent. He has exceptional presentation skills. I hope to attend more of his courses in the future.” Ali AL-Mohannadi, Engineering Projects Manager, Oryx GTL, Qatar
+971 4 335 2437
+971 4 335 2438
register@iirme.com
www.iirme.com/ilmleadership
ILM Level 5 Diploma In Leadership And Management Jumeirah Emirates Towers Hotel, Dubai, UAE Course Timings Registration will be at 07:30 on Day One of each course. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.
Course 1 – Self Leadership
Course 2 – Function Leadership
17 – 21 February 2013
5 – 9 May 2013
Day One
Day One
Exploring Leadership Styles And Concepts • Discover the underlying concepts of leadership • Review your career, strengths and future areas of development • Formulate a Personal Development Plan to include longterm goals, ambitions and career aspirations • Understand the Situational Leadership Model • Analyse your natural leadership style
Developing Customer Focus • Review your job purpose, KPIs and the projects you are currently working on • Identify the End User for each project • Learn to clarify what your customer expectations are • Discuss the universal success formula
Days Two And Three
Analytical Thinking And System Thinking • Hands-on practice of different thinking tools including System Thinking, Conceptual and Analytical Thinking • Discuss case studies and situations, and work in groups and individually to employ these thinking skills
Emotional Intelligence • Use cutting edge attitude development tools to identify limiting beliefs and behaviors that hold you back from achieving your full potential as a leader Effective Communication • Develop advanced communication skills to enhance relationships, increase Social Intelligence, and create cooperation and teamwork Developing Human Relations • Learn how to help others develop themselves Time And Priority Management • Drawing on the renowned GTD (Getting Things Done) techniques this course will change your perception of time and productivity. Starting from life purpose to annual goals and all the way to daily tactics of effective task management, you will greatly enhance your ability to perform and deliver results.
Days Four And Five Presenting Effectively • Using intensive practice, video recording, review and modeling of the world’s most effective presenters, you learn to adapt different presentation frameworks to your own style and personality. • This course is equally effective for experienced speakers who want to develop their style and those who have found stage fright a hindrance to their performance.
Day Two
Day Three Innovation, Creativity And Problem Solving • Explore creative thinking techniques, practice thinking outside the box and develop solutions for current challenges • Learn how you can gain support for innovative solutions within your organisation
Days Four And Five Strategic Planning • Introduction to strategic planning concepts and how they differ from operational planning • Formulate a strategy according to your desired outcomes • Evaluate the strategy according to effectiveness, efficiency and impact on results
“This has been the most beneficial training course I have ever attended in more than 10 years of work experience and after attending more than 25 other training courses.” Ahmed Al Fayez Head of Contracts King Fahad Specialist Hospital, Dammam
+971 4 335 2437
+971 4 335 2438
register@iirme.com
www.iirme.com/ilmleadership
Course 3 – Team Leadership
Meet M eet Y Your rE Expert xpert C Course ourse LLeader eader Course 4o–uOrganisational Leadership
1 – 5 September 2013
24 – 28 November 2013
Day One
Day One
Motivating Others – Teamwork And Team Development • Explore the three major motivation theories and immediately practice putting them into use in your verbal and written communication • Gain insight on what motivates the people you work with and how great leaders use this insight to create intrinsic rewards for good performance
Days Two And Three Developing Performance • Discuss the three components of performance: character, behavior and results • Set performance standards more accurately, identify performance gaps and use the right tools to close these gaps
Vision And Strategy • Review your organisation’s standing within your industry • Explore the possibilities of growth and the areas of development required for your organisation to compete • Use the right methods to formulate a vision • Articulate a vision for your department that aligns with the organisation’s vision
Days Two And Three The Balanced Scorecard • Introduction to the BSC concept of management will expand your view of financial, operational, marketing and development leadership • Explore the methods of deploying strategy within your organsation • Review case studies of how successful leaders have turned their strategies into reality
Day Four
Day Four Delegating And Managing Conflict • Enhance your ability to delegate work and responsibility to team members, creating motivating challenges in the process to increase job satisfaction • Practice and formulate methods of mediating within your teams as conflicts arise
Day Five Performance Appraisal • Focus on developing your ability to appraise performance more objectively, transparently and fairly • Learn to prepare for the appraisal meeting, conduct a successful appraisal, set future goals and expectations, as well as follow up on commitments
“Excellent course. Basem is an excellent presenter.” Zainab Al Shankity, Head of Data Management
The Art Of Decision Making • Decisions are part of every leader’s challenge. Learn to evaluate situations and formulating options before making the best decisions • Explore how great leaders support their decisions and learn to make trade offs for the sake of priorities • Practice and demonstrate communicating your decisions to different audiences including customers, team members, senior managers and shareholders
Day Five Facilitating Change • Explore methods of becoming a successful change agent within your organisation • Successfully create buy-in for change, deal with resistance, publicise success and support other leaders
Would you like to run this course in-house?
King Fahad Specialist Hospital, Dammam
“This is one of the best courses I’ve ever attended.” Hadeel Fayez Anan, Pharmacist King Fahad Specialist Hospital, Dammam
+971 4 335 2437
+971 4 335 2438
The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts
register@iirme.com
www.iirme.com/ilmleadership
ILM Level 5 Diploma In Leadership And Management Jumeirah Emirates Towers Hotel, Dubai, UAE
FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE
+971 4 335 2437 +971 4 335 2438 register@iirme.com
www.iirme.com/ilmleadership
DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971-4-3352483 E-MAIL – a.watts@iirme.com WEB BC5019/BC5020/BC5021/BC5022
Course Fee 8 Weeks Before 1st Course
Final Fee
US$ 14,600
US$ 16,600
US$ 17,800
Course Fee Before 2 December 2012
Course Fee Before 23 December 2012
Final Fee
US$ 4,150
US$ 4,650
US$ 4,950
Course Fee Before 17 February 2013
Course Fee Before 10 March 2013
Final Fee
US$ 4,150
US$ 4,650
US$ 4,950
Course Fee Before 16 June 2013
Course Fee Before 7 July 2013
Final Fee
US$ 4,150
US$ 4,650
US$ 4,950
Event
Course Fee Before 8 September 2013
Course Fee Before 29 September 2013
Final Fee
Course 4 – Organisational Leadership 24 – 28 November 2013 (BC5022)
US$ 4,150
US$ 4,650
US$ 4,950
Entire event (all 20 days) Event
Course 1 – Self Leadership 17 – 21 February 2013 (BC5019) Event
Course 2 – Function Leadership 5 – 9 May 2013 (BC5020) Event
Course 3 – Team Leadership 1 – 5 September 2013 (BC5021)
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
DELEGATE DETAILS Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
COMPANY DETAILS Company: ............................................................................................................................................................................................................ Address: ................................................................................................................................................................................................................ Postcode: ................................................................................. Country: ........................................................................................................... Tel: .............................................................................................. Fax: .................................................................................................................. No. of employees on your site: 1000+ 500-999 250-499
50-249
0-49
Nature of your company's business: ..........................................
YES, I would like to receive information about future events & services via e-mail .................................................................
To assist us with future correspondence, please supply the following details: Name of the Department Head: ..................................................................................................................................................................... Department: ........................................................... Mobile: .......................................... Email: ....................................................................... Training Manager: ............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ...................................................................... Booking Contact: .............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ......................................................................
WOULD YOU LIKE TO RUN THIS COURSE IN HOUSE?
All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.
Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details
Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.
Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.
Event Venue: Jumeirah Emirates Towers Hotel, Dubai, UAE Tel: +971 4 330 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.
IK/MB BU3312 Leadership
LR
Course Fee 11 Weeks Before 1st Course
Event