ENDORSED BY
CILT Endorsed Road Fleet Management
23 – 26 March 2014 Dusit Thani Hotel, Dubai, UAE
Book and pay NOW and bring your colleague for FREE* See back page for details*
By Attending This Course You Will Be Able To: • Examine the link and the role of transport in your company’s operations and activities • Identify and understand Key Performance Indicators (KPI) essential to succeed at your road fleet operations • Manage, recall and apply effective initiatives for improvement for work based application
Organised by:
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Meet Your Expert Course Director
Course Overview
S K Kumar presently heads a leading
Public and private-sector organisations of many types and sizes operate fleets
logistics company in Saudi Arabia
of vehicles and motorised equipment to fulfill their missions. Whether to meet
with branches in all major cities.
the mobility needs of employees or customers; facilitate the delivery of goods
He has been in this field for the
and materials; underpin law enforcement or national defence missions; or
last 20 years and has held various
support manufacturing, construction, utility, public works, or other services, fleet
functional responsibilities including finance management and business
management is a vital but often underappreciated area for many organisations.
development. This course will give you the body of knowledge necessary to improve your current His previous experience includes
fleet planning, maintenance and management thinking. It will provide you with
10 years in Johnson & Johnson and
comprehensive and detailed information, coupled with an opportunity to discuss
Colgate Palmolive in India. He was
common challenges with your peer group of fleet management professionals.
responsible for the creation of a logistics and transport company, and a chemical logistics service company right from idea to reality.
Who Should Attend? This course is designed for professionals within transport companies, warehousing companies with transport needs as well as freight forwarders. This will be highly beneficial for:
Besides this, he has steered the setting up of brand new depots
• Logistics managers
measuring over 1 million square metres and turned business units into
• Transport managers
profitable ventures. A professionally
• Supervisors and dispatchers
qualified Fellow Member of the
• Planners and route managers
Institute of Cost & Works Accountants of India, he is armed with a Bachelor’s
• Outsourcing managers
Degree in commerce. He has delivered several key note speeches and carried out workshops and training, and presented at various forums, organisations, seminars
“All the information on the course was supported with detailed material. It was well explained in a manner that I could understand. The trainer could analyse our needs and presented examples of solutions to our transport issues and challenges.” Benjamin Webber Marais, Fleet Service Coordinator, ATS Group LTD, UAE
and businesses. Besides this, he is a regular speaker at universities,
“The trainer was well aware of the subject and very experienced. His style of lecturing was very effective.”
colleges and schools.
Khalid Alajmi, General Manager, Global Logistics, Kuwait
Would you like to run this course in-house?
The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts
+971 4 335 2437
“The trainer is highly experienced in all facets of logistics and transport operations. He has excellent communication skills and was able to understand our questions and respond with logical and informative answers. He understands the business very well and could relate to our problems/needs effectively. The instructor used several companys’ examples to relate diverse strategies for different businesses. I now have a greater understanding of my role and ideas of benefiting and improving my role and the overall business.” Junaid Ansar, Assistant General Manager, Global Logistics, Kuwait
+971 4 335 2438
register@iirme.com
www.iirme.com/roadfleet
CILT Endorsed Road Fleet Management 23 – 26 March 2014 • Dusit Thani Hotel, Dubai, UAE Course Timings: Registration will commence at 07:30 on Day One of the course. Course sessions will begin promptly at 08:00 and conclude at 14:30. There will be two refreshment breaks at approximately 10:30 and 12:30. Lunch will be served at the end of each day’s sessions. •
Setting standards in the industry
•
HSES – resources available at our disposal
Reality Check – Internal
•
How to manage customer expectation
•
How do we manage road fleet today?
•
Regulation management
•
What qualifications are required for doing the job and
•
Cost control and performance improvement
how does that match up in reality?
•
Role of governing bodies
•
What are the training needs and how to establish them?
•
GCC union – and the plans for no border, single
•
How does IT support and contribute to road fleet
Course Outline
currency
management?
•
Technological improvements in vehicles and equipment
•
How do we ascertain business performance?
•
Labour market forces
•
What is the role of the fleet managers?
•
The future of outsourcing
•
How is fleet size determined and managed?
•
How do we manage performance?
Delivering Results
•
Vehicle maintenance and control
•
Understanding and interpreting financials
•
How does HSSE play a role?
•
Setting and evaluating KPIs, goals and objectives
•
Importance of insurance
•
Route management
•
Contract management – defining and interpreting
•
Understanding the impact of decision
contracts carefully
•
Anticipating and planning milestones
•
Customer relationship and managing mutual respect
•
Strategy formulation
•
Document management
•
Corporate Governance
•
Market intelligence and keeping in touch with technology and developments
Reality Check – External •
Legal requirements of load, equipment and people
•
Government rules and policies on fuel, traffic, borders, equipment, labour law and others
•
HSSE as a national initiative
•
Insurance as a requirement
•
Accident management
•
Economic factors – currency, fuel, prices, localisation, employment, population etc
•
Legal disputes, anticipation and management
•
Thefts
•
Outsourcing as a model
Possibilities Today – Tomorrow •
Fleet management systems
•
Vehicle tracking systems
•
Qualifying and training people
•
Planning as a tool
•
Gap analysis – to manage the improvement of standards
+971 4 335 2437
+971 4 335 2438
register@iirme.com
www.iirme.com/roadfleet
CILT Endorsed Road Fleet Management 23 – 26 March 2014 • Dusit Thani Hotel, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE
+971 4 335 2437 +971 4 335 2438 register@iirme.com
www.iirme.com/roadfleet
DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com Event
Course Fee Before 5 January 2014*
Course Fee Before 26 January 2014*
Final Fee*
US$ 3,995
US$ 4,495
US$ 4,795
CILT Endorsed Road Fleet Management 23 – 26 March 2014
WEB BC5332
WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?
* Book and pay now and bring your colleague for free on this course Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
DELEGATE DETAILS Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................
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A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details
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Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.
Event Venue: Dusit Thani Hotel, Dubai, UAE Tel: +971 4 343 3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.
TK/MB BU39 Logistics/Supply Chain Mgt
LR
COMPANY DETAILS
If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.