Advanced Strategic HRM Masterclass | IIR Middle East Training Course

Advanced Strategic HRM Masterclass 7 - 10 October 2012 Dusit Thani Hotel, Dubai, UAE

Building Organisational Performance Through Effective Human Resource Management And Development

4 Key Learning Objectives 1.

Understand the latest thinking in HR and how it delivers value to the organisation

2. Identify your business’s sustainable competitive advantage, and discover how to build it further 3. Learn how to lead the change process from practical, Middle East based case studies 4. Examine the Balanced Scorecard and the HR Balanced Scorecard and how they can help Organised by:

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Course Overview The pace of change in the modern business world is ever increasing, change is endemic globally. In recent times of economic challenges the need to change the way organisations operate, manage their people and perform is paramount. Developing their human capital and maximising their return on the people side of the business is a pressing need which, when done well, will enable the organisation to ride the wave of change and sail on into more steady waters.

This Advanced Strategic HRM Masterclass explores some of the latest thinking in strategic HR, examining the implications and how you can apply these new ideas in a Middle Eastern context.

As a result of attending this programme you will: • Have a clear picture of how HR contributes to organisational performance • Understand how to improve organisational performance through effective HR strategies • Understand your approach and business model in greater depth • Be able to identify your business’s Sustainable Competitive Advantage (SCA) • Know how to sustain and build the organisation’s SCA through effective HR strategies • Value effective leadership and the value it will add in the new economy • Learn how to lead the change process from practical, Middle East based case studies • Appreciate new contributions to HR, including the emotional intelligence debate and its implications • Be able to build an organisation that embraces a performance based culture • Appreciate the Balanced Scorecard and how it can help the HR function • Understand business transformation and HR’s critical role in this vital corporate revolution Day One Building and sustaining your competitiveness through people management and development Understanding the world of business and the implications for HR Day Two The key to tomorrow’s success – building leadership competencies and organisational culture The leadership required by the new business environment Day Three Adding value through leading-edge HR Improving business performance through effective HR strategies Day Four Business transformation and the role of HR The steps to transform your business

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Meet Your Expert Course Leader Lesley Harvey, Director – The Human Le E Edge, has in excess of 13 years e experience in operational HR, the last s of which have been in HR consulting. six L Lesley has extensive experience in both design and implementation of HR processes and systems as well as in managing large scale change projects. This gives her skills which are well honed both in the GCC and internationally enabling her clients to see tangible results quickly and effectively. Some of the projects she has recently undertaken include: • Performance management system design, communication and implementation – including training 3,000 staff in workshops of 15 people • Complete HR start-up for a media company in Dubai – including design of performance management process, behavioural competency model, induction, HR policy and process development and development of employee welcome guide • Project Director for telecom change project – designing all the HR enablers such as reward structure, performance management system, career planning, job design, organisation design, and managing the internal communications and launch event over a period of two years • Management development training design and delivery for a wide variety of organisations • Conducting HR audits in order to identify gaps coupled with accompanying recommendations report

Who Should Attend This course has been designed for middle to senior level HR professionals and for senior functional executives in both the private and public sectors who would like to develop their understanding of the impact that HR can have on an organisation. It is for anyone who is responsible for the design and development of HR strategies and who is interested in exploring new ideas in a practical way.

• www.iirme.com/strategichr Email: register@iirme.com

Advanced Strategic HRM Masterclass 7 - 10 October 2012 • Dusit Thani Hotel, Dubai, UAE Course Timings: Registration for this course will commence at 07.30 on the first day. The course sessions will begin promptly at 08:00 and conclude with lunch at 14.30. There will be two short breaks for refreshments at appropriate times.

Day One

Day Two

Building The Organisation’s Competitiveness And Sustaining It Through People Management And Development

Building Leadership Competencies And Organisational Culture – The Key To Tomorrow’s Success

Introduction

Competencies And Leadership

• Competition in the new world of business – the people

• Understanding leadership styles – the old versus the

implications • Maximising performance from human talent – the new business imperative • The global war for talent – implications for Middle East competitiveness • How to develop your human talent to be ready for the new competitive environment

new • Good leadership versus bad leadership – understanding the difference • The leadership competencies your organisation will need for the future • An examination of several great world leaders – what is it that makes them great leaders?

• The HR and management revolution – impact on

• Transactional leadership versus transformational

organisational competitiveness

leadership – understanding the difference and what it means for you

Sustainable Competitiveness Through People Power

• Video examples – different styles of leadership and

• The changing role of HR – old versus new

their implications

• Building an organisation’s Sustainable Competitive

• New age leadership – what will be required and how

Advantage (SCA)

will it be acquired?

• Understanding your organisation’s mission, vision and SCA

Emotional Intelligence And Leadership

• “Good” vision and mission statements versus “bad”

• Emotional intelligence and leadership – the

vision and mission statements – what to avoid when building them and how to communicate them to your

implications for HR and your business’s competitiveness

people

• Understanding the emotional intelligence model that

• How the HR function is key to delivering your

can help your key people resource excel

organisation’s SCA

• Developing your people by developing their

• Building your SCA – for your organisation and for HR • The implications of the business SCA you want to build

emotional intelligence

– your future HR strategies and tactics The Impact Of Leadership And HR On Organisational Workshop – HR Needs For The “Organisation Of The

Culture

Future”

• Organisational culture and its impact on corporate

In a workshop setting, you will work in teams to establish the essential criteria for the successful “organisation of

• Building the right organisational culture, the right

the future”.

performance culture and the right HR culture

• What will the organisation be like?

• What will its people’s needs be and what will such an organisation look like in the Middle East?

• What will the organisation have to excel at? Why?

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performance

• What is the right kind of organisational and competitive culture?

• Strategies to get your organisational culture right

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• Understanding your objectives and what you need

Workshop – Identifying The Key Leadership And

from the change process

Organisational Culture Imperatives

• Incremental change vs transformational change

During this workshop session you will derive the key leadership and organisational culture issues for sustaining and building Middle Eastern business competitiveness in the future.

– understanding the difference and the implications • Continual improvement and Kaizen; incremental change and Business Process Re-engineering – what do these different approaches mean for HR?

• In order to lead, what imperatives should forward-

• The challenge of change – “thinking outside the box”

looking HR functions be building today?

and the implications for your business

• What are the key issues in HR over the next 10 years, and what are the key issues in leadership over the next 10 years? How should you address these?

• How should these leadership imperatives be built and how can HR contribute to building more effective

Developing A Change Process Learn from several case study examples showing how businesses in the Middle East have approached the transformation issue.

performance based cultures?

• What have they done and how have they done it?

• The implications of these different approaches for

Day Three

your business and for improving or transforming its performance through effective human resource

Adding Value Through Leading-Edge HR

change strategies

Towards Tomorrow’s HR Function And Improving

Developing A Business Improvement/Business

Organisational Performance

Transformation Plan In Your Business – How Would It

• Organisational learning and managing HR to be the

Work?

organisation’s SCA

During this workshop you will work in teams to develop

• Embracing the learning organisation concept and its

alternate approaches/strategies for improving or

opportunities • Managing knowledge and knowledge management – the secret to future success

transforming the performance of your business.

• What would you do? How would you do it?

• What are the alternative approaches you can adopt

• Building intellectual capabilities

for businesses in the Middle East?

• What will be acceptable and what will not be

HR, Performance Enhancement And Performance

acceptable? Why?

Measurement

• Customising your change strategies for this region –

• Understanding the cause and effect of HR

How does it work? How can you use your HR expertise

• The Balanced Scorecard Model and the HR

to turn the unacceptable into the possible?

imperative • The HR Balanced Scorecard

Developing An Action Plan

• Measuring human performance and business results

During this final session, you will develop your plan of

• Getting buy-in to a performance-based organisational

action and determine what you need to put in place

culture

when you return to the workplace. This plan will be customised to reflect the type of change or business

Workshop – Business Performance Improvement Through

transformation you are looking for.

Effective HR Strategies: What Next?

During this workshop session you will build action-based

Programme Summary And Close

strategies for enhancing performance improvement through adjusting your own corporate HR strategy in order to deliver on organisational potential. You will consider how to measure and what to measure and

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what initiatives should be introduced.

Day Four Business Transformation And The Role Of HR Understanding The Change Process • Understanding how much change is required – a diagnostic tool

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Advanced Strategic HRM Masterclass 7 - 10 October 2012 • Dusit Thani Hotel, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

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DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC4410 Event

Course Fee Before 22 July 2012

Course Fee Before 12 August 2012

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

Advanced Strategic HRM Masterclass 7 – 10 October 2012

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Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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Event Venue: Dusit Thani Hotel, Dubai, UAE Tel: +971 4 343 3333 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.