Measuring And Monitoring Suppliers’ Performance

Measuring And Monitoring Suppliers’ Performance Achieve Enhanced Vendor Management And Performance “Know Your Business” And You’ll “Know Your Supplier” 8 – 11 December 2013 • Fairmont Hotel, Dubai, UAE

5 Key Benefits 1. Develop a focused approach to create and implement your own supplier management strategy incorporating world-class benchmarking criteria 2. Understand the impact of enhanced vendor performance on the overall profitability of your organisation 3. Gain new insights into how integrated procurement and supply chain thinking can transform the competitiveness of your supply chains and your business 4. Increase your understanding of costs, contractual risks and financial performance 5. Provide a continuous supply of goods and services at the lowest cost and minimum contractual risk by managing the performance and effectiveness of your suppliers

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Measuring And Monitoring Suppliers’ Performance 8 – 11 December 2013 • Fairmont Hotel, Dubai, UAE Course Overview

Meet Your Expert Course Director

A procurement and SCM strategy establishes your organisation’s future environment and the value of supplier relationships. The course is

Dr Dermot Carey is an experienced

designed to offer practical development and implementation approaches

management consultant, trainer and business coach. He is a Doctor of Business Administration, and part of his research focused on the implementation of integrated processes, and systems and structures in a complex business environment. He formed MRM Ltd in 1990 in Ireland dedicated to change management, business process re-engineering with a specialist interest in procurement and supply chain management. In his 40 year career

for procurement and SCM strategies.

This intensive course is designed to address the key strategic considerations for applying and implementing integrated procurement and supply chain management practices. The focus will be on developing procurement and supply chain strategies for effective supplier performance. This will incorporate the use of latest business process models and their relationship with segmentation and demand planning.

span, he has held a number of senior management positions in both the private and public sectors. In 20 years of consultancy he

The integrated relationship with suppliers will be considered in the

has successfully completed many major assignments in a variety

context of the impact of sourcing decisions, vendor selection, delivery

of industries at home and overseas.

decisions, risk, performance measurement and profitability. At the end of the course you will be able to develop your own integrated supplier

He holds a number of strategic and advisory roles for private and

management strategy using the latest tools and techniques.

public sector organisations. He is International Advisor for Ireland to SCLG Middle East. He is also President of CSCMP Roundtable

By Attending This Course You Will:

for Ireland. He is a regular speaker at conferences internationally.

1. Develop your own integrated supplier management strategy using the latest tools and techniques

Dr. Carey’s experience includes such sectors as healthcare,

2. Evaluate your supplier management process

telecommunications, software development, FMCG, pharmaceuticals, aerospace, construction industry federation,

3. Analyse the supply chain process to your category product/services

aircraft maintenance, airlines, defence, financial services,

4. Develop meaningful performance indicators for analysing your

computer manufacturing, education, clothing, confectionery, electronics, engineering, government departments, logistics, mail order, oil and gas exploration and drilling, print, railways, retail, steel manufacturing, software supplies, and ship building. This experience was gained in Ireland, UK, Europe, Middle East, Africa, Malaysia, and the USA.

suppliers’ performance 5. Develop action plans for improving supplier performance in terms of cost, compressed time, inventory and forecasting 6. Appreciate how competitive advantage can be achieved through an integrated procurement and supply chain management approach

He is a DBA graduate from The Nottingham Trent University.

Earlier research included an MPhil at Strathclyde University and an MSc at the University of Ulster. He is a visiting lecturer

7. Review the latest thinking on supply chain planning and execution of the integrated concept 8. Appreciate the approaches that can be applied to integrating

on masters programmes for colleges in Ireland the UK and

procurement, inventory, logistics and warehousing in a supplier

Europe. He was a founder member of the North/South Public

context

Procurement Initiative. He has a number of publications and is co-author of a current reference book published in January 2012 on supply chain management “Supply Chain Innovation for Competing in Highly Dynamic Markets”.

He is a specialist in management and organisation change issues and strategies, and has established a reputation for creative solutions in solving business problems.

+971 4 335 2437

+971 4 335 2438

Who Should Attend?

Procurement, supply chain, logistics, and materials managers and directors who wish to broaden and update their skills and knowledge.

Procurement and supply chain personnel developing relations with suppliers for long term and strategic co-operation. Those who need to understand the impact of supply chain decisions upon their suppliers and own company’s performance.

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Course Timings Registration will be at 07:30 on Day One. Course sessions will start promptly at 08:00 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s session.

Course Outline

Day Three

This intensive four-day course focuses on measuring and monitoring supplier performances, which are vital elements in relationship management and success. The development of key measurement criteria needs to be evaluated in the context of particular contracts. You will develop supplier strategies using supply chain modeling and case study approaches. You will take into account the strategic implications for key products and services. You will build a critical awareness of the scope of supplier performance requirements, and show a systematic understanding of the extent and nature of partnership agreements.

You will have the opportunity to develop a model for improving supplier performance. The course structure is designed to build a comprehensive approach and understanding of the key considerations

Your suppliers’ performance needs to be measured and evaluated on different strategic areas. You need to establish their capability and capacity to perform. You also need to understand operational costs, and how suppliers set and manage prices.

•

Strategic sourcing

•

How do suppliers set prices?

•

Understanding costs

•

Cost analysis tools and cost models

•

Exploring price and cost

•

Contracting

for supplier performance.

Day Four Day One

This session will bring together what you have learnt from the previous

Focus on the building blocks to gain an understanding of the key activities for leading edge sourcing processes, setting standards and measuring success.

•

Defining procurement and SCM

•

World-class procurement and SCM

•

Diagnosing process capability

•

Developing a procurement and SCM strategy

•

Forecasting and planning

•

Considerations for logistics and distribution

•

Supplier partnering

sessions. The focus will be on the use of competency frameworks and their application in managing and measuring suppliers.

•

Managing resources

•

Value engineering

•

Benchmarking

•

Getting the supplier to perform

•

Developing your own strategic roadmap

•

Developing a negotiation strategy

Good vendor performance is essential for competiveness. This cannot

“Dr Dermot shared real world examples based on his valuable experiences. The information delivered throughout the course was perfectly relevant to the subject. The course was very practical with case studies and discussions, and was not theoretical or philosophical.”

be left to chance and must be developed from knowledge of your own

Raja Azhar, Quality Control Manager,

Day Two

business requirements. The transfer of expectations and measures

Qatar Real Estate Investment Company, Qatar

must include standards and methods for the supplier to perform competitively.

Would you like to run this course in-house?

•

The value chain model

•

Lead times

•

Inventory decisions

•

Category management

•

Becoming world-class

•

Developing strategies

•

Aligning procurement and SCM with suppliers

•

Procurement business management

+971 4 335 2437

+971 4 335 2438

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

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www.iirme.com/supplierperformance

Measuring And Monitoring Suppliers’ Performance 8 – 11 December 2013 • Fairmont Hotel, Dubai, UAE FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/supplierperformance

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971 4 335 2483 E-MAIL – a.watts@iirme.com WEB BC4801 Event

Course Fee Before 22 September 2013

Course Fee Before 13 October 2013

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

Measuring And Monitoring Suppliers’ Performance

WOULD YOU LIKE TO RUN THIS COURSE IN HOUSE?

8 – 11 December 2013 Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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Event Venue: Fairmont Hotel, Dubai, UAE Tel: +971 4 332 5555 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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