Train the Trainer

Train the Trainer Tools and techniques that deliver effective, inspiring and stimulating training to support organisational objectives and strategies to achieve business results.

27 – 29 May 2012 • Hyatt Regency Hotel, Dubai, UAE

6 Key Learning Outcomes 1. Understand the various styles of learning, why people learn and how to adapt learning styles accordingly 2. Establish and write training objectives to deliver successful training presentations to meet business objectives 3. Understand the importance of selecting the appropriate visual aids for maximum effect and their impact 4. Identify methods of training that impact on business performance by looking at a training needs analysis prior to course commencement relevant to the organisation and its people 5. Understand the qualities of good trainers, why organisations train, and the trainers role in supporting organisational objectives and strategies 6. Deliver group and one to one training presentations and provide constructive feedback to assist learning ORGANISED BY

OFFICIAL REGIONA L RECRUITMENT PARTNER

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Train the Trainer 27 – 29 May 2012 • Hyatt Regency Hotel, Dubai, UAE

Meet Your Expert Course Leader Steve Fletcher, Director – The Lifelong Learning Academy, has over 30 years experience in Training, Consultancy and Change Management; the first part in operational and strategic roles and the last ten years in training and consulting. Steve has extensive experience in training processes and systems as well as in managing large scale change projects and delivering behavioural competency training. His skills are well honed both in the UK and internationally enabling his clients to see tangible results quickly and effectively.

Steve has an unrelenting quest to change people’s lives for the better in the way he trains and how he interacts with people and businesses at all levels, always aiming to make a difference.

Steve has worked on various high level projects within the UK including: • Channel Tunnel Rail Link • Balmoral Royal Estate • Wembley Stadium • Ascot Racecourse • The Olympic Park and Village • Heathrow Airport-Terminal 5 Currently Steve is working closely with the Olympic Delivery Authority (ODA) in the development and delivery of various Behavioural Change Management courses and in a Management Consulting role across a wide range of industries.

Steve has gained various qualifications including NEBOSH General and Construction certificates and is currently completing the British Safety Council Diploma in Occupational Safety and Health. He has significant experience as an NVQ assessor and Internal Verifier across many sectors and is a member of IOSH and Institute for Learning.

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

971-4-335 2437

971-4-335 2438

Course Overview The importance of being able to effectively deliver a presentation or training programme, in whatever format, be it a five minute briefing, toolbox talk, lecture etc cannot be overstated. Time and again, we have at some time sat in front of a tutor/trainer who has not been able to deliver the message effectively.

This course will give you the theoretical and proven practical skills to deliver various forms of presentations to colleagues within your organisations to the level needed and to ensure that both legal and moral duties are met by your employer.

What good is a briefing given to employees working on a Construction site or in a Customer Service environment who do not understand or aren’t taking notice of what is being said? None at all!

As part of the course, you will also look at the behavior of individuals when it comes to training and how best to understand and meet their needs to achieve the best learning outcome, ensuring that the whole learning experience is both enjoyable and invigorating.

At the end of this course, you will have the tools and understanding to confidently and successfully bring learning to life, whilst ensuring business objectives are met.

Course Methodology This interactive course will use a number of methods including training aids, ice breakers, presentation material and IT, all of which will be taught, discussed and practiced to ensure effective learning. Individual and group discussions, followed by individual presentations will confirm the learning outcomes have been achieved.

Take Away: • A hard copy of the Train the Trainer course programme • Lesson plan templates and a sample toolbox talk template to assist delivery post course • A personal DVD of your own presentation • Email contact for support after the end of the course • At an extra cost the qualification can be further enhanced by it being accredited by Edexcel Level 3, Award in Facilitating Learning and Development.

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Course Timings Registration and coffee will be at 07:30 on Day One. The programme will commence at 08:00 and conclude at 14:30 with lunch. There will be refreshment breaks at approximately 10:30 and 12:30.

Day One The Role Of The Trainer • Why organisations train • Meeting the needs of the business • Supporting organisational objectives and strategies • The qualities of a successful trainer

Training Delivery And Evaluation • Training exercises; design and delivery of training sessions Each delegate will undertake practical sessions throughout the duration of the course, these encompass; the writing of session objectives, content development and training delivery. Video will be used to aid this process

Workshop – What and who makes a good trainer?

Workshop 4 – Individual presentation prep The Learning Process

Day Three

• How people learn • Learning styles - maximising individual development through the learning process • Identifying trainees - the selection criteria • Adapting your training style to meet the needs of the

Evaluating Training • Effectively measuring learning outcomes • Short and long term measurement

group Individual 15 minute presentations Workshop – How do you think people learn and what makes a good trainer?

Establishing And Meeting Training Objectives • Establishing and writing objectives - ensuring the success of your training sessions • Building course content - deciding on depth and scope of material • Sequencing materials and developing course structure • Building in questions to support the learning process

Day Two Training Methods And Visual Aids • Using visual aids for maximum effect - selecting appropriate visual aids • Working with whiteboards, transparencies and flip charts • Using computer based presentation packages • Selecting appropriate training methods - trainee analysis • Trainer-led facilitation and group discussion • Training methods review - video, syndicate exercises etc.

Workshop – What Training methods and Media used to present are you aware of?

Group Dynamics • The make-up and structure of groups • Anticipating and overcoming trainee problems • Handling difficult trainees

971-4-335 2437

971-4-335 2438

Future Development Developing your personal action plan, including membership of Institute for Learning Summary And Close Assessment Process The assessment for this course will be based upon three main components: 1. A multi-option set of relevant questions 2. An overall assessment by the trainer on your level of participation and demonstrated level of learning 3. An individual presentation on a subject of your choice that will be assessed by the trainer

Who Should Attend?

This course is designed for Managers and Supervisors who would either need to, or who are currently carrying out training within their own organisation and need the theoretical and practical skills necessary to complete this task effectively and to a high standard.

It is ideally suited to those individuals who either want to or who are actively involved in delivering effective training/ presentations/briefings to colleagues within their organisations. Attendees should preferably have confidence in standing and talking in front of a group of delegates or want to learn to be more proficient by attending this course. Delegates may wish to discuss the objectives needing to be met by their organisation through training and bring an outline to use as a case study.

register@iirme.com

www.iirme.com/trainer

Train the Trainer 27 – 29 May 2012 • Hyatt Regency Hotel, Dubai, UAE

FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

971-4-3352437 971-4-3352438

GCS/IIR Holdings Ltd. P.O Box 13977 Muharraq Kingdom of Bahrain

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www.iirme.com/trainer

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – 971-4-3352483 E-MAIL – a.watts@iirme.com WEB BC4555 Event

Course Fee Before 15 March 2012”

Course Fee Before 29 March 2012”

Final Fee

US$ 3,095

US$ 3,395

US$ 3,495

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

Train the Trainer 27 – 29 May 2012

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received.

Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge.

Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible.

Visas for non-GCC nationals may take several weeks to process.

All registrations are subject to acceptance by IIR which will be confirmed to you in writing.

Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers.

Event Venue: Hyatt Regency Hotel, Dubai, UAE Tel: +971 4 209 1234 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971-4-407 2693 Fax: +971-4-407 2517 Email: hospitality@iirme.com © Copyright I.I.R. HOLDINGS B.V.

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