Certificate In Technical Report Writing by Informa Middle East

Certificate In Technical Report Writing Demonstrate Concise And Effective Technical Reporting

15 - 18 December 2013 • Fairmont Hotel, Dubai, UAE

3 Key Business Benefits

Who Should Attend

Technical personnel such as Engineering/Science Professionals and Managers need to write reports to provide and communicate the results of their research, lab activities, assignments, field tests and others. Such reports may need to be distributed to various personnel who are not necessarily as expert in the topic.

Structure and compose sound technical reports that convey your message to your intended audience

Communicate effectively through the use of graphical means, avoiding ambiguity in interpretation of complex statements

Express the outcome of your research, analysis or findings in a clear manner – present concluding statements in written and spoken presentations

Organised by:

The target audience for this training course can be from different sectors and may include both anticipated authors as well as reviewers and readers of such reports: • Technicians and Engineers • Lab Officers/Technicians/Managers • R&D Technicians/Scientists • Technical Supervisors and Managers • Maintenance Technicians and Engineers • IT Specialists • Quality Technicians and Inspectors

Strategic Career Partner:

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About Your Expert Course Leader Eng. Joseph Micallef, Chief Operations Officer, BEAT Consulting (Malta)

The George Washington University School of Business, IIR Middle East’s Academic Partner, is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally. The school has a 75 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world. Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centres link faculty and students with US and international business and government organisations. Recent distance learning initiatives have expanded the school’s global reach.

Course Requirements And Certificates Delegates must meet two criteria to be eligible for an IIRME/GW Certificate of Completion for a course: 1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course exam 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an IIRME Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Hear what past delegates have to say “The trainer is very knowledgeable about the subject and he answered all our questions.We had various discussions and he was able to analyse what we’re looking for. I am now aware of all stages to prepare my report well with less error and I’m sure to apply what I have learnt in order to present a well written report.”

Joseph Micallef is an engineer by profession who originates from the manufacturing and operations sectors. Bringing with him more than 20 years of experience, he has occupied various senior ii management positions in Research and Development, Quality Assurance and Health and Safety, and as a consulting engineer he has coached a broad portfolio of clients from the various business sectors in achieving and implementing improvement initiatives in their operating mechanisms. The various projects and assignments include: • Mentoring and leading clients to build up quality management systems that are certified to ISO9001:2008 standards • Developing organisational documented systems • Implementing Statistical Process Control tools and techniques on various processes, typically plastics processing and electronics assembly processes • Facilitating various error reduction and quality improvement programmes • Conducting operations process reviews, mapping out processes in view of eliminating non-value adding activities (waste elimination programmes) • Improving efficiency and effectiveness, and several others A regular speaker and facilitator at various conferences, workshops and seminars, Joseph is a member of a number of engineering institutions such as the Chamber of Engineers (Malta), The Institute of Engineering and Technology (UK), the European Federation of National Engineering Institutions (FEANI), a registered Chartered Engineer through the Engineering Council in the UK, and an active board member on the Malta Engineering Board.

Course Overview For many, writing a good report may turn out to be an even more difficult task than conducting the technical assignment itself. This may be especially true for most Technicians, Engineers, Scientists and similar professionals. The consequence of an unclear report is information loss. The report submitted must be well structured in a logical, flowing manner to enable the information to be well understood by the reader.

Maryam Ali Al Jadidi-Oman Sail LLC, Oman

This course is expected to lead delegates to effectively write reports that reflect the outcome from their technical assignments. We shall look into building a structured approach into our reports, without the undue stress this may bring. We attempt to mitigate the risk of breaking the communication link through poor reporting.

“Joseph answered all of our questions and gave a lot of examples and kept us focused. He helped me to implement whatever I learnt to come up with an excellent report which I’m going to share with my team”

This interactive four day training course is structured to include several practical sessions and activities to ensure that delegates learn through a hands-on approach.

Kamla Al Rahbi-Information Technology Authority, Oman

Would you like to run this course in-house?

The in-house training division of IIR Middle East Tel: +971 4 407 2624 • Email: CTS@iirme.com www.iirme.com/cts

T: +971 4 335 2437

F: +971 4 335 2438

Course Methodology The training style adopted during this interactive course will be through shared and open discussion, supplemented with sufficient guideline material. There will be workshops and individual exercises as well as practical presentations to enable all delegates to participate in full. There will be simple activities that reflect daily real-life assignments that necessitate some level of reporting.

E: register@iirme.com

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Certificate In Technical Report Writing 15 - 18 December 2013 • Fairmont Hotel, Dubai, UAE Course Timings Registration will be at 07:30 on Day One. The course sessions will start promptly at 08:00 and end at 14:30 each day. There will be two short breaks for refreshments at appropriate times and lunch will be served at the end of each day’s session.

Course Objectives

The main objective of this course is that the report writing task, not only becomes an easier one for the author of the report, but also for the audience who are expected to read, understand and extract information and value from it. By attending this course you will gain an insight towards structuring your technical reports in a manner that they are both comprehensive, and concise. We understand that many executives are faced with lengthy detailed reports that they need to read through, and understand, on a daily basis. This Certificate In Technical Report Writing course has been developed in order to initiate the route towards concise and to-the-point reporting methodologies, eliminating waste. Therefore the objectives of this course are to: • Analyse your expected audience • Develop a flowing and logical structure to your reporting needs • Collect, organise, analyse and interpret the data from your technical assignment • Make good and effective use of pictures, graphs, flowcharts and tables as a means to convey unambiguous messages of complex data/information • Present your report with clarity, comprehensively yet concisely, avoiding the use of unnecessary complexity through jargon, acronyms and abbreviations

Day One Communication And Process Waste – What Is The Link? • Identify the need to communicate effectively in order to minimise the loss of information possibly leading to accumulated process waste Introduction To Technical Report Writing – The Goal: Your Audience • Review various report types and select the right one for your target readers • Ensure that the report is written in a format that is well received by the reader Report Writing: Efficiency And Effectiveness – Where Do You Stand? • Make the process of writing the report stress-free, maximising on time and resources The Deming Cycle In Report Writing • Plan the report structure ensuring that all relevant details are included and are correct Workshop: We will work in small teams, each team shall apply the basic planning practices covered during Day One, in order to eventually present a technical report to the group.

Day Two Developing The Report • Sources of data and information. What are the primary inputs to your report? • Convert the inputs into the equation Layouts And Formats – Make It Flow! • Set the report layout • Ensure the report flows and leads from one point to the other • Constriction in the logic of the write-up Presentation Of Complex And Complicated Information – Does It Add Value? • Review various tools, techniques and methodologies available to presenting data, results and other information without making the report unclear

T: +971 4 335 2437

F: +971 4 335 2438

Writing The Report • Using the right grammar and syntax rules of the language Workshop: The scope of this workshop is to expose delegates to collecting, logging and presenting raw and analysed data that shall be used to report on relevant information.

Day Three Generating The Report • Set the right environment so that it is interruption-free • Your phone and office door – should it be closed? • Review of basic time management principles to ensure an effective report writing time How Should My Report Look? • Make your report look neat, clear and concise without the need for unnecessary and distracting fancy decorations Value And Quality – Not Quantity • Content quality versus volume – some reports are written purposely not to be read! Is yours one of these time and resource wasters? What Is The Outcome? – Drawing Up Your Conclusions And The Way Forward • Drawing up conclusions and presenting them clearly to ensure the message runs across undistorted. Final touches to the overall layout of the report Who Should Read My Report? • Determining how to go about the report approval/acceptance process and deciding the distribution list Following Up And Further Action • Report finalised and submitted – what happens next? Workshop: Each small team will work in a larger group to generate a report. Guidance will be offered by the speaker when needed.

Day Four Presenting The Report • Often the outcome from a report needs to be presented viva-voce with only a few minutes made available to present your case to your manager, the board of directors, your clients or suppliers, etc. This part of the course is an opportunity to assess how well we come through in this situation. Oral Presentation – The Phases • Preparing for the delivery – controlling the anxiety, having a clear message to deliver and making a positive impact on your audience Preparing Your Visual Aids • Some basic tips on visual aids preparation and how to maximise these tools to enable you get the message delivered effectively to your audience Let’s Hear You Present The Case Workshop: Each team shall have the opportunity to present the outcome from this exercise to the rest of the attending delegates. There shall be the opportunity to constructively criticise each other with an open mind, in order to identify each other’s strengths and areas for improvement. • Conclusions

E: register@iirme.com

W: www.iirme.com/trw

Certificate In Technical Report Writing

15 - 18 December 2013 Fairmont Hotel, Dubai, UAE

FIVE WAYS TO REGISTER IIR Holdings Ltd. P.O Box 9428 Dubai, UAE

+971 4 335 2437 +971 4 335 2438 register@iirme.com

www.iirme.com/trw

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL – +971-4-3352483 E-MAIL – a.watts@iirme.com WEB BC5113 Event

Course Fee Before 29 September 2013

Course Fee Before 20 October 2013

Final Fee

US$ 3,895

US$ 4,395

US$ 4,695

Certificate In Technical Report Writing

15 - 18 December 2013

WOULD YOU LIKE TO RUN THIS COURSE INͳHOUSE?

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an IIRME/GW Certificate of Completion.

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Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

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