KLW Business Solutions capability statement

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Aboriginal-owned & operated • Experienced • Qualified


About KLW Business Solutions

Services

KLW Business Solutions is an Aboriginal-owned and operated consultancy business based in Kununurra, in far northern Western Australia.

Our ability to understand our clients’ needs and provide practical and realistic solutions is our strength.

Founded by respected Aboriginal businesswoman, Karen West, KLW Business Solutions services Kununurra and the greater Kimberley region, and has the capacity to work remotely throughout Australia. Qualified and highly experienced in the business sector, Karen is passionate about sharing her expertise with individuals and small business clients. Offering a wide range of services, including business consulting, HR, training, admin and bookkeeping, KLW Business Solutions is a trusted and reliable choice.

About Karen West Karen West’s Aboriginal heritage is the Palawa people – the Indigenous community of Tasmania. Since leaving the ‘Apple Isle’, Karen has worked in remote and Indigenous communities around Australia. Now, she calls the Kimberley home. During her impressive career, which includes 10 years as a Chief Executive Officer (CEO), Karen has worked in a variety of businessrelated roles. Having often been asked to help people with their various business and training issues, she decided to establish KLW Business Solutions, to capitalize on her strengths and support her local community. Possessing a strong sense of fairness and ‘what’s right,’ she also wished to provide an alternative to the consultancy businesses she had come across over the years that treated Indigenous clients differently – not always working in their best interests. KLW Business Solutions brings cultural understanding to every situation and values and respects all people. Backed by relevant qualifications, Karen West is well placed to assist individuals and small businesses to improve all aspects of their business performance.

KLW Business Solutions offers a range of services that represent value for money to Indigenous and non-Indigenous individuals and small businesses.

Individuals • • • •

Resume Preparation Job Applications Tax Returns Registration for Government Services, including: • My Gov • Centrelink • Medicare • Assistance with organisation of personal finances, eg. online banking, combining superannuation funds

Small Business • • • • • • • •

Business Consulting HR Services Admin Services Bookkeeping & Accounting Funding Submissions & Reporting Grants Researching & Applications Project Planning & Management Business training for staff eg. payroll, MYOB, computer skills, spreadsheets

Qualifications • Certificate IV Workplace Trainer & Assessor • Diploma of Business (Human Resources) • Advanced Diploma of Business (Human Resources) • Bachelor Degree in Accounting (currently working towards) • Accredited Bookkeeper • Extensive computer skills in Microsoft Word, Excel, Publisher, PowerPoint, Adobe as well as MYOB


Our Commitments KLW Business Solutions stands for quality work that is accurate, thorough, timely and reasonably-priced. We promise to do the right thing by our clients at all times. We promise honest and friendly communication. And we promise outstanding customer service.

KLW Business Solutions brings cultural understanding to every situation and values and respects all people. Why KLW Business Solutions? KLW Business Solutions has the experience and the knowledge to help individuals and small businesses thrive. Outsourcing some or all of your business requirements can save you time and money, allowing you to focus on what you do best. From bookkeeping to business training, we can tailor our services to meet your needs. Having worked closely with government departments, we understand the way things are done in the government sector, and the importance of following policies and procedures. 100% Aboriginal-owned and operated, we aim to empower local Indigenous people in their everyday lives, and help them to succeed in business. We can help you grow your business with confidence. Contact us to see how we can assist you.

Empowering Aboriginal People Karen West believes that knowledge is the key to empowering Aboriginal people in business, enabling them to become more proactive and self-suďŹƒcient. Armed with knowledge, they can understand what they can do for their business, and what their business can do for their communities. Karen’s vision for the growth of KLW Business Solutions includes a focus on Aboriginal engagement, through the employment and upskilling of local Indigenous people.


Karen West Mobile: 0417 537 213 Email: klwbusinesssolutions@bigpond.com PO Box 1945 Kununurra WA 6743


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