Storm Guide 2023

Page 6

STORM GUIDE

Serving the Northshore & Greater New Orleans

BE PREPARED

Before, During & After A Storm

FEATURING

BOB BRECK

Retired Fox 8 Chief Meteorologist

20 STORM-PREPPING YOUR PET CONTENTS 2023 STORM GUIDE 8 JEFFERSON PARISH EMERGENCY PREPAREDNESS 10 ST. TAMMANY PARISH EMERGENCY PREPAREDNESS 12 TANGIPAHOA PARISH EMERGENCY PREPAREDNESS 14 A SIT-DOWN WITH BOB BRECK 16 ESSENTIAL HURRICANE CHECKLIST 18 PROVIDING PEACE OF MIND WITH THE RIGHT INSURANCE POLICY 20 SAFEGUARDING YOUR FURRY FRIENDS 22 ENSURING GENERATOR SAFETY 26 MITIGATING THE MOLD PROBLEM 28 TERMS TO KNOW Storm Guide is published annually by Working Presses, LLC, 29092 Krentel Road, Lacombe LA 70445. No part of this magazine may be reproduced without written consent of publisher. FEATURED HURRICANE PREPAREDNESS ESSENTIALS CHECKLIST 14 A SIT-DOWN WITH BOB BRECK ESSENTIAL CHECKLIST 16

PUBLISHER’S NOTE

As storm season approaches, I wanted to take a moment to address the importance of preparedness and resilience in the face of the unpredictable weather events that often characterize our beloved state of Louisiana. From the bustling streets of New Orleans to the serene shores of St. Tammany and the picturesque landscapes of Jefferson and Tangipahoa parishes, our communities have long understood the need to band together and weather the storms that come our way.

Living in Louisiana means embracing a unique blend of vibrant culture, rich history, and the ever-present reality of storm season. Each year, we witness the power and impact of hurricanes and tropical storms, reminding us of the importance of preparedness and proactive planning. These events require us to unite as a community and support one another through both the preparation and recovery processes.

In this issue of our magazine, we have dedicated our efforts to provide you with valuable insights, practical tips, and essential information to help you navigate storm season with confidence and peace of mind. From articles on evacuation plans and generator safety to profiles of local organizations that play a crucial role in disaster response, our aim is to empower you, our readers, with knowledge and resources to protect yourselves, your families, and your properties.

Throughout this storm season, we encourage you to stay informed, remain vigilant, and prioritize the safety and well-being of yourselves and your loved ones. Remember to heed the advice of local authorities and emergency management agencies, and utilize the available resources provided by our communities to stay connected and informed.

Louisiana has weathered many storms in its history, and we will weather this storm season as well.

Special thanks to Bob and Brenda Breck, who have been invaluable sources of information, inspiration, and guidance.

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JEFFERSON PARISH

Jefferson Parish, Louisiana, has learned valuable lessons from Hurricane Ida and has taken proactive measures to address areas of weakness in its emergency management strategies. Joe Valiente, the director of Emergency Management for Jefferson Parish, shares insights into the parish’s efforts to prioritize the needs of vulnerable populations, including the elderly and those with limited means for self-evacuation. From identifying at-risk individuals to establishing poststorm shelters and ensuring sufficient fuel and messaging systems, Jefferson Parish has made significant strides in safeguarding the community during hurricane events.

Identifying and Assisting Vulnerable Populations:

Recognizing the increasing vulnerability of the aging population, Jefferson Parish has implemented a comprehensive plan to support individuals with special needs. Valiente emphasizes the focus on capturing those who may lack the means or family support to evacuate themselves. Collaborating with local assisted living homes, the parish proactively identifies and assists the most vulnerable community members. These individuals are transported to public assisted evacuation sites, known as Parish Pickup Points (PPPs), where the Louisiana Department of Children and Family Services (DCFS) processes and facilitates their evacuation.

Recognizing the increasing frequency of shortnotice storms, Valiente highlights the unique mechanism implemented in response. When a storm is 48 hours away and evacuation is no longer feasible, the parish activates plans to evacuate vulnerable populations within short notice of the anticipated landfall. Working in collaboration with DCFS, the state provides transportation assistance, and the parish will make use of Jefferson Parish school buses and National Guard drivers if necessary.

Post-Storm Sheltering:

Jefferson Parish has prioritized post-storm sheltering, aiming to become more self-sufficient in providing shelter options to residents.

Valiente mentions the utilization of a state unified sheltering plan, developed in 2018, which offers valuable guidance. In the aftermath of Hurricane Ida, the parish opened two shelters, accommodating around 200 displaced

individuals for nearly a month while relocation could be arranged.

To ensure the availability of safe and reliable shelter locations, Jefferson Parish has designated five playground gyms built to post-Katrina codes, making them among the strongest structures in the parish. These facilities are equipped with generators that activate within hours of a power outage, making them ready to receive evacuees quickly.

Enhanced Fuel Management and Generators:

“We’ve doubled our capacity to store fuel during storm season. After Hurricane Ida, the refineries that produce the diesel and gasoline we relied on were out of commission. So we looked at the amount of fuel we used, which was 14 days, and we doubled that capacity to 28 days. And we contracted with out-of-state storage facilities so the likelihood of those being damaged is minimal, but we still have access to the fuel within 24 hours,” Valiente said.

Even a Category 1 storm can cause prolonged power outages. Valiente highlights their generator contract, effective from June 1, that will power shelter locations. Additionally, all fuel distribution sites are now equipped with generator power, ensuring uninterrupted parish operations even in the aftermath of a severe storm.

Effective Messaging and Alert Systems: Jefferson Parish places great emphasis on effective communication and messaging before, during, and after a hurricane. Their JPalert system allows residents to sign up for emergency messages at jeffparish.net. Through JPalert, they disseminate pre-storm messaging, and residents can also text “JPALERT” to 888-777 to receive alerts for specific storms. Every message is delivered in both English and Spanish. Text “JPNOTICIAS” to 888-777 to receive text updates in Spanish.

By identifying at-risk individuals, establishing post-storm shelters, ensuring reliable fuel supplies, and implementing comprehensive messaging systems, Jefferson Parish demonstrates a commitment to safeguarding the community during increasingly severe weather events.

Emergency Services

Jefferson Parish Sheriff’s Office: (504) 363-5500

Jefferson Parish Emergency Management: (504) 349-5360

First District Patrol: (504) 598-5928

Second District Patrol: (504) 598-5801

Third District Patrol: (504) 598-5840

Fourth District Patrol: (504) 598-5940

Hospitals

Children’s Hospital of New Orleans: (504) 899-9511

East Jefferson General Hospital: (504) 503-4000

Ochsner Baptist: (504) 899-9311

Ochsner Medical Center – New Orleans: (504) 842-3000

Ochsner Medical Center – West Bank:

(504) 392-3131

River Oaks Hospital: (504) 734-1740

Touro Infirmary LCMC Health:

(504) 897-7011

Tulane-Lakeside Hospital:

(504) 988-5263

University Medical Center:

(504) 702-3000

West Jefferson Medical Center:

(504) 347-5511

Utilities and Service Providers

Entergy

East/West Bank: (800) 968-8243

JEFFERSON PARISH

Water and Sewage Providers

Jefferson Parish Water Department:

(504) 736-6060

East/West Bank

Jefferson Parish Sewerage Department

East Bank: (504) 736-6675

West Bank: (504) 437-4811

Gas Providers

Atmos Energy

Services: (800) 547-4321

Emergency: (800) 654-6669

American Red Cross

American Red Cross – New Orleans Area

East/West Bank: (866) 438-4636

Animal Services

Jefferson SPCA: (504) 733-5878

Road and Transportation Services

Jefferson Parish Public Works

East/West Bank: (504) 736-6783

Emergency after hours: (504) 736-6006

Jefferson Parish Transit Department

East Bank: (504) 818-1077

West Bank: (504) 367-7433

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ST TAMMANY PARISH

St. Tammany Parish Government is committed to year-round preparedness to ensure the safety and well-being of its residents. With a focus on public works, debris removal, waterway maintenance, and emergency operations, the government has implemented various measures to enhance the resilience of the parish.

In terms of public works, the Parish’s dedicated crews have been diligently working across the community to clear major drainage laterals and ditches, improving the overall drainage system. Notably, the recent acquisition of a marsh buggy has significantly contributed to waterway debris removal. This specialized vehicle allows the crews to access and remove debris from challenging waterways. One successful project carried out by the in-house team was the clearing of East Bedico Creek, resulting in substantial cost savings of over $600,000 in tax dollars and a quicker project completion time. Building on this success, the Parish has invested in two more large waterway vehicles to further enhance its capabilities. Additionally, the acquisition of three new debris-clearing vehicles enables prompt road debris removal during storm events.

According to Michael Vinsanau, Director of the Department of Public Information for St. Tammany Parish Government, “Our Public Works crews have been working tirelessly to enhance drainage by clearing major drainage laterals and ditches. With the addition of the marsh buggy, we have significantly improved our ability to remove debris from waterways, ensuring effective drainage throughout the parish.”

The efficient handling of debris after Hurricane Ida was a testament to the Parish’s commitment to its residents. Within just five days, all Parish roads were cleared, allowing for the smooth flow of traffic. Over the months following the hurricane, the contractors employed by the Parish successfully removed more than 3 million cubic yards of debris. This massive undertaking showcases the Parish’s dedication to restoring normalcy in the aftermath of such a significant event. Moreover, the Parish has implemented measures to streamline debris removal operations, including the purchase of new properties to expedite the process.

Reflecting on the successful debris removal efforts after Hurricane Ida, Vinsanau stated,

“Our contractors efficiently cleared over 3 million cubic yards of debris, restoring access to all Parish roads within five days. We have also streamlined our operations by purchasing new properties, enabling us to initiate the debris removal process more swiftly.”

Recognizing the importance of preserving waterways while ensuring efficient drainage, St. Tammany Parish is actively engaged in a comprehensive debris removal initiative. The Parish is in the process of removing 3,400 downed trees spanning 97 miles of scenic waterways, such as Bayou Liberty, Tchefuncte River, Cypress Bayou, Abita River, and Bogue Falaya. With a project budget of $12 million, which is 90% federally funded and 10% Parish funded, the initiative combines the expertise of contractors with the oversight of environmental scientists. This collaboration ensures that the waterways are preserved while enhancing their drainage capacity.

To further bolster emergency preparedness, St. Tammany Parish Government has appointed Clint Ory as the new Emergency Operations Center (EOC) Director. With 32 years of experience, including his recent role as Assistant Chief of Fire District #4 in Mandeville, Clint brings a wealth of knowledge and expertise to the position.

Clint and his team have actively engaged with the community, especially the elderly, to ensure they are well-prepared for emergencies. Leveraging new technology, the Parish can precisely target communities with specific messaging, such as evacuation notices, boil water advisories, and weather threats. Furthermore, collaboration with the Technology department has resulted in the utilization of platforms like Waze and Google Maps to provide real-time updates on road closures, enabling residents to navigate safely during storm events.

St. Tammany Parish Government remains dedicated to protecting its residents and mitigating the impacts of severe weather events. Through proactive measures, investments in equipment and technology, and a strong commitment to community engagement, the government strives to create a safer and more resilient parish for all its residents.

Emergency Services

St. Tammany Parish Sheriff’s Office: (985) 898-2338

Homeland Security and Emergency Preparedness:

(985) 898-2359

Covington Police Department: (985) 892-8500

Madisonville Police Department: (985) 845-3393

Mandeville Police Department: (985) 626-9711

Pearl River Police Department: (985) 863-5711

Slidell Police Department: (985) 643-3131

Hospitals

Slidell Memorial Hospital: (985) 280-2200

Lakeview Regional Medical Center: (985) 867-3800

St. Tammany Parish Hospital: (985) 898-4000

Utilities and Service Providers

Cleco: (800) 622-6537

WST: (985) 643-6612

Water and Sewage Providers

Bayou Liberty Water Association: (985) 643-1216

Oak Harbor East Utility: (985) 661-0700

Tammany Utilities East: (985) 643-1376

Tammany Utilities West:

(985) 276-6400

City of Slidell:

(985) 646-4309

Coast Waterworks Inc:

(985) 641-7932

City of Covington: (985) 892-1811

H2O Systems Inc:

(985) 626-5132

ST TAMMANY PARISH

Gas Providers

Atmos Energy: (888) 286-6700

Louisiana Gas Service Co: (800) 547-4321

American Red Cross

American Red Cross (Northshore Parishes Region): (985) 892-4317

Animal Services

St. Tammany Parish Department of Animal Services: (985) 809-0183

Road and Transportation Services

St. Tammany Parish Public Works: (985) 898-2557

STAR Transit (St. Tammany Area Transportation): (985) 327-0185

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TANGIPAHOA PARISH

Welcome to Tangipahoa! We are home to approximately 130,000 happy residents and enjoy welcoming new families and businesses to our parish. We believe in a customer service mindset encouraging everyone here to be hospitable, welcoming and helpful.

Below you will find a list of helpful resources that any resident may be in need of during an emergency. Please know that in the time of an emergency, there is a red banner across the top of the homepage of the tangipahoa.org website with a link that will take you to a page dedicated to all emergency related updates.

When an emergency is declared, often the “Emergency Operations Center” (EOC) https:// tangipahoa.org/government/emergencypreparedness/about-the-EOC is activated. This is a world-class, state-of-the-art facility designed to provide a centralized location for all responder agencies in the Parish to gather and provide a coordinated response in times of emergency.

HELPFUL RESOURCES & INFORMATION

Sign Up For Tangi Alerts - Tangi Alerts is an emergency notification program that provides residents with alerts about any hazardous event. Messages will be sent to residents on their preferred contact paths - cell phone, SMS, home phone, email, fax, pager and more - to ensure real-time access to potentially lifesaving information. https://tangipahoa.org/government/ emergency-preparedness/sign-up-for-alerts

Keep In Touch With Tangi Government

Updates - Be informed of the latest updates from Tangipahoa Parish Government through any of the following platforms : Facebook, Instagram & Twitter, by Signing Up For Email Alerts or texting “TEAMTANGI” to 22828.

Emergency Preparation Kit - Visit ready.gov/ kit to simplify the process of building your own emergency preparation kit by having a list of all the essential supplies needed to be prepared in case of power outages and flooding due to hazardous storms.

Pet Preparedness - Being a pet owner is a great responsibility. Knowing how to be prepared for your pet in the event of an emergency is an even greater responsibility. Visit https://tangipahoa. org/government/emergency-preparedness/petpreparedness for important information to be prepared to take care of your pet.

Road Closure Map - Use this portal at http:// wwwsp.dotd.la.gov/Pages/default.aspx to see road closures, flooding, and other information related to the road conditions in Tangipahoa Parish.

Flood Zone Maps - Be better prepared by knowing whether or not you are located in a flood zone by visiting https://tangipahoa.org/ Residents/GIS-mapping/TanGIS.

River Flood Stage Map - Find the most up-todate information on river level at https://water. weather.gov/ahps2/index.php?wfo=lix

Entergy Outages Map - Visit https://www. etrviewoutage.com/map?state=LA and then zoom in or select “Outages by Parish” or “Outages by Zip Code”.

Get In Touch With Your Local Government

- Figuring out how to get a hold of your town/city/village government can be a time consuming project. By visiting https:// tangipahoa.org/Municipalities we have made it simple to find all of the contact information you need.

Flood Protection - What happens if you flood, who do you call? By visiting this link you will find flood protection and FEMA contact information in the event you have been affected by a flood. https://tangipahoa.org/Residents/ flood-protection

TANGIPAHOA PARISH

Emergency Services

Tangipahoa Parish Sheriff’s Office: Hammond

(985) 345-6150

Amite

(985) 748-8147

Tangipahoa Parish Office of Homeland Security & Emergency Preparedness: (985) 748-9602

Tangipahoa Parish Public Works:

Amite

(985) 748-5759

Hammond

(985) 345-9466

Hammond Police Department:

(985) 277-5700

Ponchatoula Police Department: (985) 386-6548

Kentwood Police Department:

(985) 229-6305

Amite City Police Department: (985) 748-6169

Town of Springfield Police Department: (225) 294-2205

Tickfaw Police Department: (985) 345-4677

Hospitals

North Oaks Medical Center: (985) 345-2700

Hood Memorial Hospital: (985) 748-9485

Utilities and Service Providers

Entergy: (800) 368-3749

Water and Sewage Providers

Tangipahoa Water District: (985) 345-6457 or (985) 229-6671

Ponchatoula Sewage and Water: (985) 386-6484

Gas Providers

Atmos Energy: (888) 286-6700

American Red Cross

American Red Cross (Northshore Parishes Region): (985) 892-4317

Animal Services

Tangipahoa Parish Department of Animal Services: (985) 543-0215

Road and Transportation Services

Tangi Transit: (985) 748-6016

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The second is functional window shutters. Once the wind breaches your windows, it will tear off the roof, tear up your house and you won’t be safe.

A Sit-Down with Bob Breck

The Storm Guide editors caught up with renowned meteorologist, Bob Breck. With decades of experience in forecasting and tracking severe weather patterns, Bob is a trusted authority throughout Louisiana. Throughout his distinguished career, he has witnessed and analyzed numerous catastrophic weather events, providing critical information to our Greater New Orleans communities, and ensuring their preparedness. In this interview, we delve into Bob’s expertise, discussing his insights on weather forecasting, the impact of climate change, and his advice for individuals and communities when facing severe weather situations.

How do you make that decision to leave or stay for a hurricane?

You must know your location and you must know your elevation. If you choose to leave, evacuation is expensive. And it could happen several times in a hurricane season. How many families are living paycheck to paycheck and can’t do that! Sometimes it depends on a person’s age and family situation. If you’re older, do you want to live through two weeks without power or air conditioning? So, you drive a few hours and get out of the zone. It’s an easy call. When you have young children, you don’t want to put them at risk of riding out a storm. You prepare for the worst and hope for the best. It’s a worn out saying but it’s

reality. You have to assume it’s going to be that bad.

Let’s address the decision to stay. Not everyone needs to evacuate. You must have three very necessary things aside from food and water if you choose to stay and ride out the storm.

The first is elevation. If you’re on the Southshore, what is your elevation? It’s a second story. If you don’t have that, then you can’t stay. You must have a 2nd story of elevation that is your final life raft. If you’re on the Northshore but south of Monroe Street, you should know you’re going to flood. Surprisingly a lot of people just don’t know how big their flood risk is.

The third is access to power. Very few have a home generator. It’s expensive but also very necessary if you’re going to stay and there are weeks without power, as it becomes very uncomfortable in our summer heat.

what we’ve seen. Somewhat concerning is that the last 2-4 years, the storms in the gulf have strengthened just before landfall. Ida kept gaining strength as it came in and that really took people off guard. The one last year that hit Ft. Meyers just destroyed Sanibel. People were stunned that the damage was that bad. With the current warming cycle, it has caused them to be more intense. I doubt that pattern will last forever because history shows we go through these cycles of warming, followed by one of cooling. I think we’ll enter this [cooling cycle] in the next 3-5 years.

How long have you been a meteorologist?

I started in 1971 - so 50 something years. I’ve always tried to be entertaining to keep people watching but I would sneak in some education, so people didn’t even know they were learning. These days I’m helping channel 8 with mentoring their current meteorologists because storytelling is an art.

Do you think we’re better prepared today for storms than we were in the past?

We’re way better prepared in terms of technology advances, primarily from cell phone alerts. St. Tammany puts out warnings and advisories and as soon as they hit the button it alerts you. If you have a cell phone, get a weather app that will alert you.

What’s the most challenging weather event you’ve had to forecast?

From your perspective, how is the upcoming hurricane season looking?

Years ago, there was only one guy who came out with a preseason prediction. Now everyone is coming out with their opinion. What do I think? Usually none of them are correct, so you must have some kind of preparedness plan. Preseason predictions are for the planners, the mayors, and the governors…and it’s a lose/ lose situation.

My prediction is that predictions don’t tell you much. We do know the global pattern has shifted from La Nina to El Nino. The El Nino is usually good for us in that it increases the upper-level winds and that should mean most storms will threaten the eastern gulf and not the middle gulf. That doesn’t mean we won’t get any storms, but El Nino typically means fewer total number of storms, and the risk probably will focus on the east coast of FL on up the east coast of the US.

You’ve been tracking our storms for a very long time. Does the evidence show that we are getting more severe storms more frequently?

We are in a warming cycle, beginning in the 80s. These cycles typically go on for 30-40 years. In a warming cycle, it usually means storms will be stronger and more intense. And that’s

It had to be the Xenia, Ohio tornado in 1974. It came within 25 miles of my television station at the time and killed 35 people. Xenia got hammered and we didn’t have the cell phone warnings or equipment that we have today. TV and radio were the only ways to get out the warnings. Locally, it obviously had to be [Hurricane] Katrina. Since [Hurricane] Camille there had never been a storm like Katrina.

How do you get people out of harm’s way? I did it by reading on air the National Weather Service bulletin where they said, “There will be neighborhoods uninhabitable for weeks or perhaps months after this storm” and that had an impact on people who left before the storm hit. The real problem was bad levees. They were built on the cheap and they failed. The system has been rebuilt much stronger - there should be no levee failures, so I’m feeling confident in your adequate elevation, window shutters, and generator.

How can people follow you?

I have a daily blog during the season at bobbreck.com. During the past few hurricanes, it’s had over 1M hits. I have followers from the Carolinas to Texas, and I’d love to have all your readers as followers.

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As hurricane season approaches, it’s crucial for Louisiana residents to be well-prepared and equipped to face potential storms. By taking proactive measures and following a comprehensive checklist, you can ensure the safety of yourself, your loved ones, and your property. Here’s a step-by-step guide to help you prepare for an impending hurricane:

ESSENTIAL HURRICANE PREPAREDNESS CHECKLIST. GET

STAY INFORMED:

Sign up for local weather alerts and emergency notifications from authorities.

Stay tuned to reputable news sources for the latest updates and developments. We like the apps from FOX 8 Weather, The Weather Channel, and NOLA.com.

DEVELOP AN EMERGENCY PLAN:

Create a detailed evacuation plan with designated meeting points and routes. Discuss the plan with your family members, ensuring everyone understands their roles and responsibilities. Prepare a list of emergency contacts, including family, friends, and local authorities.

Assemble an emergency kit: Stock up on non-perishable food items, bottled water, and essential supplies to last several days. Shop early or keep these items in stock all season long in your pantry. The stores will run out as a storm approaches! Include a first aid kit, prescription medications, and any necessary medical supplies.

Have a battery-powered or hand-cranked radio, flashlights, extra batteries, and a portable phone charger.

Pack personal hygiene items, extra clothing, blankets, and sturdy shoes.

SECURE YOUR HOME:

Reinforce windows and doors with storm shutters or plywood.

Trim trees and remove loose branches that could potentially damage your property during high winds.

Secure outdoor furniture, grills, and other loose items or store them in a safe place.

Consider installing a generator or familiarize yourself with proper usage if you already have one. If using a whole-home generator, be sure to have it serviced annually. If using a portable generator, be sure to test it before storm season, keep it in good working order, and have enough gas stored to operate the generator for several days after the storm passes. See page 22 for more information on generator safety!

SAFEGUARD IMPORTANT DOCUMENTS:

Gather and safeguard essential documents such as identification, insurance policies, and financial records. Store these documents in a waterproof and portable container or a secure digital format.

PREPARE YOUR PETS:

Make arrangements for your pets in case of an evacuation.

Pack necessary supplies for your pets, including food, water, medications, and comfort items. Keep your pets’ identification tags and medical records readily accessible.

FUEL AND TRANSPORTATION:

Keep your vehicle’s gas tank full during hurricane season. Service your vehicle regularly to ensure it’s in good working condition.

Identify alternative transportation options if needed. Stay connected with neighbors: Establish a support network with neighbors, sharing contact information and offering assistance to one another. Apps that help with this include Nextdoor, Zello, and Facebook.

Check on elderly or vulnerable neighbors before, during, and after the storm.

BACK UP IMPORTANT DATA:

Back up your digital files and store them in a secure location or cloud storage.

FOLLOW EVACUATION ORDERS:

If authorities issue evacuation orders, prioritize your safety and follow their instructions promptly. Bring your emergency kit and necessary supplies with you when evacuating.

By following this comprehensive hurricane preparedness checklist, you can significantly increase your safety and readiness during the storm season in Louisiana. Remember, early preparation and staying informed are key to effectively navigating the challenges posed by hurricanes. Stay safe and take the necessary steps to protect yourself, your loved ones, and your property.

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YOUR SUPPLIES NOW!

PROVIDING PEACE OF MIND WITH THE RIGHT INSURANCE POLICY

Louisiana, a state known for its vulnerability to hurricanes and volatile weather conditions, presents unique challenges for homeowners seeking adequate insurance coverage.

To shed light on this topic, Riverlands Insurance, a local insurance agency serving Orleans, Jefferson, St. Tammany, and Tangipahoa parishes, offers valuable insights and advice for homeowners navigating the complexities of storm-related insurance claims. In a recent interview, Donna Rollo DiCarlo of Riverlands Insurance highlighted key considerations and shared proactive steps to ensure homeowners are wellprepared for potential storm-related risks and damages.

When it comes to insurance coverage, DiCarlo recommends that homeowners review all property coverages, including homeowners insurance, flood insurance, auto insurance, motorcycle insurance, and personal articles insurance. Each policy serves a specific purpose in protecting various aspects of a homeowner’s property and belongings. By assessing individual risks, licensed agents can provide personalized guidance on the types of coverage homeowners may need.

Living in a hurricane-prone area like Louisiana significantly affects homeowners’ insurance policies. Dicarlo emphasizes the importance of understanding wind/hail, named storm, and hurricane deductibles, as well as replacement cost

coverage and loss of use coverage. These provisions ensure homeowners receive fair and accurate assessments from insurance adjusters and help them manage out-of-pocket expenses in the event of a claim.

Differentiating between homeowners insurance and flood insurance is crucial for homeowners. While homeowners insurance covers certain causes of loss, flood damage is generally excluded from standard policies. Riverlands Insurance advises homeowners to secure flood insurance through FEMA’s National Flood Insurance Program. By having both homeowners insurance and flood insurance, homeowners can safeguard their properties against various risks associated with storm-related flooding. In the event of a storm, DiCarlo advises homeowners to prioritize safety and promptly file an insurance claim. Once they have ensured the safety of their loved ones and secured their property from further damage, homeowners should initiate the claims process without delay. She also stresses the importance of not discarding any damaged items before an adjuster has reviewed and documented them.

Navigating the claims process after storm damage can be daunting for homeowners. Riverlands Insurance simplifies this process by providing clear instructions and support, and

encourages you to reach out to your insurance company for the same. Policyholders are encouraged to submit their claims through their agent or directly with the insurance company. Riverlands Insurance promptly informs policyholders of their policy information, such as the claim phone number and policy number, to assist with the filing process. Throughout the claims process, policyholders are advised to document all damage, preserve damaged items, and communicate openly with the insurance adjuster and insurance company.

To avoid common misconceptions or pitfalls regarding insurance coverage during storm season, homeowners are encouraged to thoroughly review their policies, understand their coverage and deductibles, and familiarize themselves with the claims process. By being informed and proactive, homeowners can alleviate uncertainties and ensure they have adequate coverage in place.

As Louisiana residents face the uncertainties of storm season, Riverlands Insurance remains dedicated to supporting homeowners in protecting their properties and navigating the insurance claims process. Through personalized guidance, clear communication, and a commitment to customer service, Riverlands Insurance strives to ensure homeowners receive the necessary coverage and compensation when facing storm-related damages.

“Our motto is… We don’t wait for a disaster, we prepare for them!”
— Riverlands Insurance

SAFEGUARDING YOUR

FURRY

FRIENDS: PET SAFETY DURING SEVERE WEATHER EVENTS

As residents of Louisiana brace themselves for hurricane season, it’s important that we not overlook the safety and well-being of our beloved four-legged companions. Pets are cherished members of our families, and during times of crisis, it is essential to have a plan in place to ensure their safety.

STAY INFORMED AND PLAN AHEAD:

Being well-informed about hurricane warnings and evacuation orders is the first step in safeguarding your pets. Stay tuned to local news, weather updates, and official announcements from emergency management agencies. Understand the designated evacuation zones and have a clear understanding of when it is time to take action. Remember, pets should never be left behind during an evacuation.

PREPARE AN EMERGENCY KIT:

Just like you would have an emergency kit for yourself, it is crucial to create one specifically tailored to your pet’s needs. This kit should include essential items such as:

-Sufficient food and water for at least one week, stored in waterproof containers.

-Medications and prescriptions, along with copies of your pet’s medical records.

-Leashes, collars with identification tags, and sturdy carriers for each pet.

-Comfort items like blankets, toys, and familiar scents to reduce stress.

-Disposable litter trays, litter, and waste disposal bags for cats.

-Current photographs of your pets for identification purposes.

-Contact information for your veterinarian and local animal shelters.

IDENTIFY PET-FRIENDLY EVACUATION SHELTERS AND HOTELS:

Not all shelters or hotels accept pets during emergencies, so it is crucial to plan in advance. Research and identify petfriendly evacuation shelters or hotels outside the evacuation zone and keep their contact information handy. Some shelters require pre-registration,

so ensure you complete the necessary paperwork ahead of time. Make note of any specific requirements, such as upto-date vaccinations or health certificates, and keep these documents in your emergency kit. We like BringFido.com and PetsWelcome.com to help find pet friendly hotels and motels well in advance of an evacuation.

ARRANGE SAFE TRANSPORTATION:

Transporting your pets to safety requires careful planning. If you have multiple pets or large animals, consider arranging for appropriate transportation well in advance. Keep your vehicles fueled and ready for evacuation. Ensure carriers or crates are easily accessible, and practice loading your pets into them calmly to reduce stress during an emergency situation. If you anticipate difficulty evacuating with your pets, reach out to local animal welfare organizations or friends and family for assistance.

MAINTAIN IDENTIFICATION AND MICROCHIPPING:

In the event of separation from your pet during a hurricane, proper identification is vital for a safe reunion. Ensure your pet’s identification tags are up to date with your current contact information. Additionally, consider microchipping your pets as a reliable backup. Remember to register the microchip and keep your contact details updated with the microchip company.

KEEP CALM AND COMFORT YOUR PETS:

During times of stress and uncertainty, pets can sense our anxiety. Try to remain calm and reassure your pets. Create a safe and quiet space for them in your home, preferably away from windows and exterior walls. Familiarize your pets with their carriers or crates beforehand so they feel secure when it’s time to evacuate. Provide comforting items, such as their favorite toys or blankets, to help ease their anxiety.

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ENSURING GENERATOR SAFETY: A GUIDE FOR LOUISIANA RESIDENTS

Perdomo Roofing

Perdomo Roofing, serving the Northshore and Southshore communities, understands the challenges homeowners face when dealing with insurance claims after storm damage to their roofs. In an interview with Eric Perdomo, he shed light on their approach to assisting homeowners in navigating the insurance claims process and ensuring fair assessments from insurance adjusters.

According to Perdomo, the first step for homeowners is to contact their experts immediately after a storm or volatile weather to assess the potential insurance-related damages to their roofs. As Perdomo explained, “Once a storm has passed or you experience volatile weather, call Perdomo Roofing and let one of our experts evaluate your home and assess your roof for insurance-related damages. We will provide pictures and a free inspection to ensure that your home could qualify for an insurance claim.”

Over their 17 years of operation, Perdomo Roofing has assisted numerous Louisiana homeowners in maximizing their insurance claims. Perdomo shared, “We have helped thousands of homeowners to be properly compensated on their insurance claim. In doing so, we have helped many homeowners who thought that they did not have damage to the roof get a fair assessment and ultimately the best wind-rated roof system in the industry.” Perdomo Roofing’s commitment to customer service is evident in their approach to handling every aspect of the insurance claim process, from documentation to installation.

As hurricane season approaches, Louisiana residents are no strangers to the importance of being prepared for power outages caused by severe weather events. One essential tool that many households rely on during such times is a generator. While generators can provide temporary power, it’s crucial to prioritize safety when operating them.

Proper Placement and Ventilation:

Your generator should be placed outdoors in a wellventilated area, as recommended by Paul Blanchard from Lightning Service, Inc., an installer of wholehome generators across South Louisiana. It is advised that your generator be installed at least 10 feet away from your house due to the emission of carbon monoxide (CO), an odorless and deadly gas. Blanchard further mentions that installing multiple CO detectors in your home is now a requirement in many parishes to comply with codes.

Fuel Safety and Storage:

Gasoline, propane, or diesel fuel powers most portable generators. It’s essential to handle and store these fuels safely to prevent accidents and minimize fire hazards. Always store fuel in approved containers, away from living areas and heat sources. Refuel portable generators only when they are turned off and have cooled down to prevent accidental ignition. Regularly inspect fuel lines, tanks, and connections for any signs of damage or leaks.

Electrical Safety:

Generators produce electricity, so electrical safety precautions are crucial. To prevent electric shocks

or fires, it’s recommended to use a transfer switch or have a qualified electrician install a generator interlock kit, which isolates your home’s electrical system from the main grid when using the generator. Never plug the generator directly into a wall outlet, as it can cause back-feeding and endanger utility workers. Use heavy-duty, grounded extension cords designed for outdoor use and connect appliances directly to the portable generator or through a suitable outdoor-rated power inlet box.

Maintenance and Inspections:

In speaking about whole-home generators, Blanchard said, “You definitely need to have your generator serviced. It needs routine maintenance at minimum once a year. A maintenance schedule will make sure oil levels are correct, battery voltage is good, and the switchgear is working like it should. Nothing is more frustrating than having a false sense of security, thinking everything is fine but the lights go out and your generator doesnt come on. People tend to blame the generator but really it could be a simple maintenance issue.”

For portable generators, follow the manufacturer’s guidelines for maintenance tasks such as oil changes, filter replacements, and spark plug inspections for portable generators. Conduct routine inspections to check for loose or frayed wires, fuel leaks, and any signs of wear or damage.

Generators provide a valuable source of power during times of outages, but their safe operation is paramount. Stay prepared, stay safe, and make generator safety a priority this hurricane season.

Perdomo Roofing takes pride in being a local company dedicated to helping the community. They work closely with homeowners during the claims process, meeting with insurance adjusters and negotiating on their behalf. “We will meet with your insurance adjuster and negotiate all aspects of your claim with your insurance company,” said Perdomo. This handson approach ensures that homeowners receive the proper compensation they deserve.

To guarantee fair and accurate assessments, Perdomo Roofing employs a team of dedicated professionals who utilize proprietary software. This software helps ensure that every insurance claim is compensated correctly and that homeowners are fully compensated for their new roofs. By employing this systematic approach, Perdomo Roofing strives to maximize insurance claims for storm-related roof damages.

Communication and coordination between homeowners and insurance companies are essential to streamline the claims process and minimize stress for homeowners. Perdomo Roofing understands this and ensures open communication between the insurance adjuster, insurance company, and homeowner throughout the entire process. They have a well-trained claims department that can handle each claim efficiently, providing homeowners with peace of mind.

With their expert evaluations, negotiation skills, and dedication to customer service, Perdomo Roofing can help homeowners receive fair and accurate assessments and maximize their insurance claims. By delivering quality service and results, Eric Perdomo and his team have built a solid reputation as a roofing company that prioritizes the needs of homeowners during the stressful aftermath of a storm.

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As storm season begins local home builders are warning residents to be aware of scammers that may pose as legitimate contractors. The Northshore Home Builders Association encourages all residents to research contractors to avoid paying for substandard home repairs.

HOW CAN BUILDERS SECURE A JOBSITE FOR A COMING STORM?

NAHB: Hurricanes can pose severe safety risks for those on the worksite as well as cause impacts on their company’s core business functions, stakeholders, and finances. It is important for all builders to have both an Emergency Plan and a Continuity of Operations Plan (COOP) prepared in advance, so that should the worst occur, they are prepared for both emergencies on the worksite and minimize potential business disruptions that follow.

Within the builder’s emergency plan, it is important to include worksite preparation plans for imminent tropical weather. These preparation plans should be consistently updated and be communicated frequently to ensure that stakeholders understand the different pieces of the plan that they are responsible for.

Some of the recommended jobsite preparations include:

• Having emergency supplies, personal protective equipment, and communications devices such as radios staged should an evacuation or shelter-in-place order be called;

• Securing the jobsite and reasonable area around the construction zones to ensure all loose debris or equipment is removed or properly secured to prevent damage to the project or the surrounding areas;

• Creating a safety zone around the project or building and remove combustible or loose materials and keep the volume of vegetation to a minimum;

• Communicating any changes in planning, worksite activities, and disaster preparations to workers, ensuring that all stakeholders are aware and engaged with emergency alerts and communication systems;

• Having any subcontractors secure or remove unnecessary materials or equipment from jobsites; and

• Making sure your offices and jobsite trailers are properly secured with any copies of records either removed or copied. All electronics should be backed up.

In preparing any worksite or office for a hurricane or tropical system, always pay close attention to the local authorities and officials’ reports regarding the changing weather conditions and any evacuation orders to ensure the safety of all those on site.

WHAT ABOUT A PROJECT IN MIDCONSTRUCTION?

NAHB: Measures should be taken to protect or reinforce any structures that are still under construction. By removing debris or loose materials and ensuring more sensitive aspects of the work are protected, builders can reduce the risk of damage during a storm.

Some of the recommended measures for securing a jobsite midconstruction include:

• Covering any work that is highly vulnerable to damage by wind or rain;

• Turning off power at circuit breakers to any temporary electric service to homes under construction;

• Policing the jobsite and reasonable area around the construction zones to assure all loose debris, equipment or building materials have been removed or properly secured;

• Halting material deliveries with suppliers;

• Completing tasks such as concrete work if it may prevent damage to the jobsite;

• Taking special precautions for jobsites with cranes to secure this equipment, as these could be affected by high winds;

• Covering windows and glass doors;

• Making sure the dumpsters or shipping containers have been emptied, removed, or secured;

• Removing and securing scaffolding or ladders; and

• Making sure your offices and jobsite trailers locked are properly secured.

STORM GUIDE 2023 25

ouisiana, known for its hurricaneprone climate, often leaves homeowners grappling with the aftermath of water damage and the risk of mold growth. Ryan Killeen of Mold Breauxs, sheds light on their services and how they assist homeowners in tackling mold-related challenges during and after hurricane seasons.

SEPARATING MOLD REMEDIATION AND TESTING

The company specializes in mold remediation, acknowledging a conflict of interest when the same company offers both testing and remediation services. However, they have certified mold inspectors/ testers whom they can refer to customers interested in getting their homes tested. These tests provide valuable insights into the presence of molds and the air quality within homes or offices. In case of hurricane

damage, the company is fully equipped to handle water damage mitigation, mold remediation, and restoration needs. They work closely with the insurance company and adjusters, relieving customers of the daunting task of filing claims and ensuring a prompt resolution.

UNDERSTANDING MOLD CHALLENGES FACED BY HOMEOWNERS

Killeen notes that the heat and humidity in Louisiana pose significant challenges for homeowners. Mold requires water, food, oxygen, and a conducive environment, such as high humidity levels, to thrive. While everyone has some level of mold or mold spores in their homes, keeping humidity levels below 50% proves challenging in the region. He emphasizes the importance of checking humidity levels, employing good insulation, ventilation, airflow, and dehumidifiers to minimize the risk of mold growth.

RESOLVING MOLD ISSUES FROM PREVIOUS HURRICANE SEASONS

Following Hurricane Ida, many homeowners experienced prolonged power outages, resulting in a loss of climate control within their homes. The subsequent rise in humidity created an ideal environment for mold growth. As a

result, homeowners faced visible growth, triggering health concerns and the need for remediation. However, it is important to note that not all molds are harmful so proper testing is vital.

THOROUGH MOLD TESTING AND INSPECTIONS

By conducting thorough mold testing and inspections, homeowners can identify and address potential mold issues early on. Plumbing water sources, such as sinks and showers, are checked for leaks. When assessing properties affected by hurricanes, the company meticulously examines potential water intrusions, including the roof, attic, windows, and flooding areas. Moisture readings are taken on walls to determine the extent of remediation required.

SAFE AND EFFECTIVE MOLD REMOVAL STRATEGIES

The company employs a combination of traditional cleaning, treatment, and removal methods. Upon completing the remediation process, they utilize state-of-the-art dry fogging technology to eliminate airborne spores by using an air scrubbing machine that filters the air, ensuring the space is free from pathogens, including bacteria, viruses, and fungi. All chemicals used are EPA approved and proven to eliminate the SARSCoV-2 virus responsible for COVID-19.

PROACTIVE MEASURES TO MINIMIZE MOLD RISK

While obtaining a whole-home generator for uninterrupted climate control is the best solution, it may not be feasible for everyone. Portable generators is an alternative to power window units and dehumidifiers until power is restored. Immediate fixing of water intrusions and maintaining indoor relative humidity below 50% are key preventative measures to minimize the risk of mold growth.

IDENTIFYING POTENTIAL MOLD GROWTH

Homeowners should be vigilant in identifying signs of potential mold growth following a hurricane. Water stains on the ceiling indicate roof damage, while paint separation and air pockets on walls suggest water damage. Separation and gaps in caulking on moldings should also be examined. AC registers and vents should be checked for mold growth, which could indicate mold contamination in the entire AC system and ductwork.

CONTINUAL ADVANCEMENTS IN MOLD REMEDIATION TECHNIQUES

Continuous evolution and education to deliver the best service to customers is emphasized. Mold Bros stays up-to-date on IICRC certifications (Institute of Inspection

Cleaning and Restoration Certification) and conduct ongoing research on products that address customers’ needs. Collaboration with Mold/Mycotoxin Illness doctors provides further insights into the effects of mold exposure. The company also recommends the installation of Reme Halo LED wholehome air purification systems to ensure optimal air quality after mold remediation.

LONG-TERM EFFECTS AND IMPORTANCE OF TIMELY MOLD REMEDIATION

Exposure to mold can lead to allergic reactions, worsened breathing problems, and even severe illness. Researchers are studying the potential link between mold exposure and short- and long-term memory loss. Prompt mold testing and remediation are vital for the health and safety of homeowners, particularly children, pregnant women, older individuals, and those with immune deficiencies. Homeowners experiencing any health concerns or symptoms should consult a healthcare professional without delay.

In hurricane-prone areas like Louisiana, mold remediation companies play a crucial role in helping homeowners safeguard their homes from the harmful effects of mold. With their expertise, comprehensive services, and dedication to staying updated on the latest techniques and technologies,

they ensure that homeowners can confidently face hurricane seasons, knowing that their homes are mold-free and their health is protected.

PRACTICES TO AVOID MOLD GROWTH IN THE HOME

• Quickly fix water leaks and stop water from entering homes and buildings

• Fully dry wet building materials, furnishings and carpets within 48 hours of getting wet, if possible

• Replace non-salvageable water damaged items as soon as possible

• Make sure that heating/ventilation/air conditioning (HVAC) systems are always running in order to air flowing inside

• If at all possible, use a dehumidifier periodically - most HVAC systems can provide humidity control

• Keep indoor relative humidity below 50% (good insulation, ventilation, circulation/airflow)

• Check roofs, ceilings, walls, floors and carpets for water leaks, mold growth or musty odors

• Avoid sprinklers hitting buildings or homes

• Fix broken roof gutters and clear of debris

• Routinely replace air condition filters and clean drip pans

• Make sure stoves, ovens, bathrooms, and clothes dryers are vented to the outside of the home, if possible

L

TERMS TO KNOW

All Stages of Tropical Storms: The different classifications of tropical storms based on their maximum sustained wind speeds. These stages include tropical depression (maximum sustained winds up to 38 mph), tropical storm (maximum sustained winds ranging from 39 to 73 mph), and hurricane (maximum sustained winds of 74 mph or higher).

Cone of Uncertainty: The graphical representation of the potential track or path that a hurricane may take. It illustrates the range of possible locations that the center of the storm could pass through.

El Niño: A climate pattern characterized by the warming of the Pacific Ocean, which can impact global weather patterns. El Niño conditions often result in reduced hurricane activity in the Atlantic Basin.

Emergency Supplies: Essential items that residents should have on hand during hurricane season, including non-perishable food, water, batteries,

flashlights, first aid kits, medications, important documents, cash, and a battery-powered radio.

Feeder Bands: Bands of clouds and thunderstorms that spiral into the center of a tropical cyclone, bringing additional rainfall and gusty winds. They can extend for hundreds of miles and contribute to the overall impact of the storm.

Flash Flood: A rapid and extreme flow of water in a short period, typically caused by intense rainfall. Flash floods can occur during hurricanes and tropical storms, posing a significant threat to life and property.

Hurricane Warning: An announcement indicating that hurricane conditions are expected within a specified coastal area within the next 36 hours. It is a signal to take immediate action and seek shelter.

Hurricane Watch: An announcement indicating that hurricane conditions, including sustained winds of 74 mph or higher, are possible within

a specified coastal area within the next 48 hours. It is a time to prepare and stay alert.

NHC: The National Hurricane Center, a division of NOAA, which provides official updates, forecasts, and warnings related to hurricanes and tropical storms.

NOAA: The National Oceanic and Atmospheric Administration, responsible for monitoring and forecasting weather patterns, including hurricanes and tropical storms.

Preparedness Plan: A personalized plan created by individuals and families to outline steps and actions to take before, during, and after a hurricane. It includes evacuation routes, communication strategies, and emergency contacts.

Right Front Quadrant: The area to the right and ahead of the center of a hurricane’s track in the Northern Hemisphere. It is typically associated with the strongest winds, storm surge, and potential tornadoes.

Small Craft Advisory: A warning issued by the National Weather Service to caution small boat operators of potentially hazardous marine

conditions. It is usually issued when wind speeds or wave heights reach certain thresholds.

Storm Surge: The abnormal rise in seawater level during a hurricane or tropical storm. It is often the most dangerous and damaging aspect of a hurricane, causing coastal flooding and potential property damage.

Sustained Winds: The average wind speed measured over a period of one minute or longer. Sustained winds of a certain threshold, typically 74 mph or higher, are indicative of hurricane conditions.

Tropical Depression: A tropical cyclone with maximum sustained winds of up to 38 mph.

Tropical Storm: A tropical cyclone with maximum sustained winds ranging from 39 to 73 mph. Tropical storms can cause significant damage, including heavy rainfall, strong winds, and storm surge.

NOAA Weather Radio: A nationwide network of radio stations broadcasting continuous weather information directly from the National Weather Service. It provides real-time updates and alerts during severe weather events.

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Older adults are often more vulnerable during natural disasters.. By considering their unique needs and taking proactive measures, we can help protect them and provide peace of mind. Here are some key factors to keep in mind when preparing elderly individuals for hurricane season.

Protecting Elderly Loved Ones

EMERGENCY PLAN AND COMMUNICATION:

Sit down and discuss evacuation routes, designated meeting points, and emergency contacts. Make sure they have a list of important phone numbers readily available, including family members, healthcare providers, and local emergency services. It is also wise to establish a reliable method of communication, such as a cell phone or a medical alert system, to stay connected during and after the storm.

MEDICATIONS AND MEDICAL SUPPLIES:

For seniors with chronic conditions, it is crucial to have an ample supply of medications, medical equipment, and necessary supplies on hand. Ensure that prescriptions are up to date and filled before a hurricane hits. Make a list of medications, dosages, and any special instructions, and keep it in a waterproof container. If evacuating, pack a sufficient amount of medication to last for at least two weeks. Consider coordinating with healthcare providers and pharmacies to have emergency medication options available.

SUPPORT NETWORK AND CHECK-INS:

Reach out to neighbors, friends, or relatives who can provide assistance and support during emergencies. If possible, designate a local contact person who can check on them regularly before, during, and after the storm. Regular check-ins help ensure their well-being and provide an opportunity to address any emerging needs or concerns promptly.

PHYSICAL SAFETY PRECAUTIONS:

Secure their living space by reinforcing windows and doors, trimming trees, and removing potential hazards from the yard. Instruct them on how to turn off utilities if necessary and provide them with flashlights, batteries, and a batterypowered radio for reliable communication. Ensure they have access to sufficient food, water, and any necessary dietary requirements.

EMOTIONAL SUPPORT:

Recognize that hurricanes and their aftermath can be emotionally distressing for elderly individuals. The disruption of routine, fear, and uncertainty may contribute to heightened anxiety and stress. Be attentive to their emotional well-being and offer reassurance and comfort. Engage in calming activities, maintain regular communication, and encourage them to express their concerns and feelings.

REVIEW AND UPDATE INSURANCE COVERAGE:

SAFE SHELTER AND EVACUATION PLANS:

Identify safe shelter options for your elderly loved ones, taking into account their specific needs. Some seniors may require accommodations such as wheelchair accessibility or medical facilities nearby. If evacuation is necessary, help them prepare an emergency bag with essential items such as clothing, personal hygiene products, important documents, and comfort items. Ensure that transportation arrangements are in place and communicate the plan to all family members involved.

Review your elderly loved one’s insurance coverage, including homeowners or renters insurance, to ensure it adequately protects their property and belongings. Understand the extent of coverage for hurricane-related damages and losses. If necessary, consult with an insurance professional to make any necessary adjustments or additions to the policy.

By taking proactive measures and considering the specific needs of elderly loved ones, we can help ensure their safety and well-being during hurricane season. Early planning, open communication, and a strong support system are the key ingredients to safeguarding the elderly during these challenging times.

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