Innovation and digitalisation — Our enterprise digital transformation strategy remains a key priority, with several business areas migrated during 2021.
These business areas include Customer
and services, enhancing the quality of
Care Centres, Work Shift Management,
insight and customer experience.
Mobile Guarding and Alarm Response
Our new “Remote Service” product brings together a host of services and systems in a way that is completely seamless to the customer.
teams, as well as Guarding Reporting.
One example is our new “Remote
Other significant projects include cloud
Service” product, where we deliver a
migration and further enhancements to
fully outsourced security service that
our cybersecurity posture.
brings together hosting, monitoring and maintenance of the security system,
The projects support a 360-degree
alongside surveillance, alarm handling
customer view of all relevant events and
and guarding, in a way that is completely
activities, in real-time, across both our
seamless to the customer. Such services
own organisation and customer-facing
will support improved planning and
channels, such as web portal, mobile and
resource utilisation, underpinned by a
B2B integrations. These initiatives will allow
recurring revenue model, with predictable
the seamless integration of new products
cost for the customer.
AVARN SECURITY ANNUAL REPORT 2021
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