INCENDIUM SECURE LIVE STREAMING SOLUTIONS
COMMON SITUATIONAL AWARENESS IS ESSENTIAL FOR INCIDENT COMMANDERS AND EMERGENCY DISPATCH CENTERS. IF IT IS NOT ESTABLISHED, THE TEAM WILL NOT WORK AS EFFICIENTLY AS NEEDED» KJELL THORE OLSEN SECTION LEADER BERGEN BRANNVESEN
TABLE OF CONTENTS PAGE 04
ABOUT INCENDIUM
PAGE 06
CASE STUDY GREATER COPENHAGEN FIRE DEPARTMENT
PAGE 12 INCIDENTSHARE
PAGE 14 WHY CHOOSE INCIDENTSHARE
PAGE 16 HOSTING FAQ
PAGE 18
CASE STUDY CBRN RESPONSE TEAM
PAGE 20 STREAM UNIT
PAGE 22 STREAM PACK
PAGE 24 AGGREGATION UNIT
PAGE 26 UPPLINK UNIT
PAGE 28 CASE STUDY POLICE
PAGE 30 INCENDIUM INDRINGER
ABOUT INCENDIUM Incendium is a Danish company specializing in secure live video streaming and networking. Incendium was founded in 2009 in Klitmøller, Denmark. In 2013 the partners realized the need for a simple, user-friendly, secure and visual streaming solution for first responders. The Incendium team combined their ideas with a solid knowledge of software, hardware, networking and streaming technologies and a thorough knowledge of their customers’ needs and practices. The team believed that in order to benefit the most from technological progress, it must be combined with an understanding of practices and excellent customer service. Based on these ideas, the Incendium team came up with an innovative and technologically advanced streaming solution dedicated to first responders. Over the past years, the passionate Incendium team has been developing secure streaming and ingenious tailor-made solutions for emergency agencies that contribute every day to greater situational awareness between first responders in the field and their command centers. This resulted in the highly secure visual communication platform for first responders called IncidentShare. Due to this intelligent solution, Incendium is a fast-growing company that is known not only in Scandinavia but in Western Europe and North America.
4
SECURE LIVE STREAMING SOLUTIONS
VALUES We are passionate about putting the benefits of new technology into practical use for ourcustomers. We put all our efforts into delivering secure, reliable and user-friendly products.
MISSION We improve communication in the public safety sector by empowering and equipping first responders, command centers and other colleagues and subject matter experts with reliable, high-quality, easy-to-use tools for secure digital video communication.
VISION We aim to eliminate misunderstandings in public safety communication.
5
CASE STUDY LIVE VIDEO STREAMING IMPROVES COMMUNICATION
6
SECURE LIVE STREAMING SOLUTIONS
GREATER COPENHAGEN FIRE DEPARTMENT 1000 EMPLOYEES 1 MILLION CITIZENS 80 VEHICLES
The emergency services in Copenhagen have around 1000 employees distributed between 13 different addresses in the Danish capital. The
MAJOR SUPPORT IN STRESSFUL SITUATIONS
emergency services provide fire fighting support for
The emergency services engaged Incendium, who
around one million citizens in eight municipalities, to
supplies technology for streaming solutions in real
prevent injuries to people and damage to property.
time.
Communication under very stressful conditions
In the rear hatch of the vehicle camera was installed.
is difficult,” says Magnus Mattsson, Operation
The camera automatically triggers via the I/O module
Commander, Emergency Services in Copenhagen.
to start a live stream to the Command Central when
”It can be difficult to get all of the important
the rear hatch opens and stops streaming when the
information out quickly in the initial chaotic phase
rear hatch is closed. The images are transmitted to
of a fire, and many decisions have to made quickly.”
the operations centre using IncidentShare.
Before contacting Incendium, emergency services
”The streaming of images in real time allows
in Copenhagen had a traditional system. They used
the incident commander to immediately share
radio to communicate with the internal operations
important information about the extent and nature
center during rescue operations.
of an accident, including information that may be
The emergency services wanted help with a streaming video solution to streamline their work. Amongst other things, the internal operations center wanted to be able to send reinforcements
difficult to communicate via radio. The internal operations center gets a good overview and information to allow them to act quickly,” says Asger Plaehn, Sales Manager at Incendium.
and to support the rapid intervention team more quickly, in the event of a need for additional vehicles and personnel.
7
A
technical
challenge
was
that
the
image
the vehicle. ”When we stop the vehicle, the camera
transmission should not be abruptly interrupted.
in the vehicle‘s windscreen can film what things look
The solution uses a normal mobile network but is
like when we arrive at the accident site, where the
based on being able to use mobile networks from
fire is burning and how intense it is. The operations
several different operators simultaneously, using
centre is provided with all of the information and we
four SIM cards, adapted and optimized for video
can communicate with operations command at the
streaming. This way, an uninterrupted image stream
same time,” says Magnus Mattsson.
and video signal in HD quality is ensured, even out in the countryside. It is an easily-accessible solution
“VIDEO IS AN EFFECTIVE WAY OF
that does not make any major technical demands of
CONVEYING WHAT’S HAPPENING. I BELIEVE
the staff but is simple to use.
THAT STREAMING SOLUTIONS WILL
”We often work under very stressed conditions so it is important that we can fully focus on the rescue
BECOME EVEN MORE WIDESPREAD DURING THE COMING YEARS”
operation itself,” says Magnus Mattsson. Each command and control vehicle has two cameras: one in the windscreen and one fitted at the rear of
8
SECURE LIVE STREAMING SOLUTIONS
USER-FRIENDLINESS IN FOCUS When a fire alarm sounds, the incident commander
”THE INTERNAL OPERATIONS
starts the streaming with a simple press on the first
MANAGEMENT CAN SEE THE WHOLE
camera. The co-workers in the operations centre and other key personnel can then follow events via the front camera in real time, from the moment the emergency response vehicles rolled out of the fire station. The incident commander’s rear camera is aimed at a whiteboard at the rear of the vehicle, and it starts filming automatically when the tailgate is opened.
COURSE OF EVENTS IN TWO CAMERAS AND MAKE A LONGER-TERM ASSESSMENT OF HOW THE FIRE MAY BE EXPECTED TO DEVELOP IN A FEW HOURS, AND WHAT ACTION NEEDS TO BE TAKEN” The
operations
center
can
assess
whether
reinforcements are needed, analyse the risks of
The incident commander uses the whiteboard to
fire spreading and start evacuation of people in
create an overview of the situation with sketches
adjacent buildings, if necessary.
and satellite images, assembles the emergency services personnel and goes through the rescue operation.
”Sometimes you need to call in an external expert. For example, if we suspect a building may collapse
9
then a building engineer can be given access to
The solution has provided incredibly huge benefits
the video images and analyse them to determine
and has given us completely new opportunities to
whether we need to evacuate a property. If we can
streamline our work so that we can save more lives,”
avoid evacuation, we save troubling the people
says Magnus Mattsson.
involved as well as save money,” says Magnus Mattsson. More efficient emergency services and improved public service information ”Using video images has made a fantastic difference.
The camera solution also allows an improved analysis and evaluation after the event as well as documentation of the course of events and the response operation. The emergency services can better plan the resources needed in the long term.
“THE SOLUTION HAS PROVIDED
The internal operations management can more
INCREDIBLY HUGE BENEFITS AND
quickly inform the people affected and alert the
HAS GIVEN US COMPLETELY NEW
general public.
OPPORTUNITIES TO STREAMLINE OUR
“In general, there is a great need for information
WORK SO THAT WE CAN SAVE MORE LIVES”
in society on how citizens and society are affected in the event of a fire or accident. Now the internal operations management can quickly use social
10
SECURE LIVE STREAMING SOLUTIONS
media to send out a tweet if they assess something
“Video is an effective way of conveying what’s
is important public service information,” says
happening. I believe that streaming solutions will
Mattsson.
become even more widespread during the coming
In addition, the solution has meant an increased focus on how the emergency services personnel act and react in pressured situations. ”Before you start filming, it’s of great importance to have an internal discussion on morals and ethics. In extremely pressured situations, you sometimes say things that may be misunderstood and which are risky to use out of context. Everything is included when the communication is streamed live,” says Mattsson.
Copenhagen
emergency
years,” says Magnus Mattsson.
”SOMETIMES YOU NEED TO CALL IN AN EXTERNAL EXPERT. IF WE SUSPECT A BUILDING MAY COLLAPSE, A BUILDING ENGINEER CAN BE GIVEN ACCESS TO THE VIDEO IMAGES AND ANALYSE THEM TO DETERMINE WHETHER WE NEED TO EVACUATE A PROPERTY”
services
currently have around 80 emergency response vehicles and they plan to install a streaming solution in all vehicles, and in all fire engines during the first phase.
11
INCIDENTSHARE TURNKEY SOLUTION FOR FIRST RESPONDERS
12
SECURE LIVE STREAMING SOLUTIONS
PROVIDES FACTS IN TIME GIVES DETAILED INFORMATION LEAVES NO ROOM FOR MISUNDERSTANDING ESTABLISHES COMMON SITUATIONAL AWARENESS
One
of
the
challenges
encountered
during
emergency response management is the lack of timely and reliable information, i.e. the information that is required for making high-quality decisions under
pressure.
The
IncidentShare
platform
provides all individuals involved in the incident with common situational awareness through a live video input from the incident.
When first responders and other emergency agency staff get the same view on events in real-time, they achieve a better common situational awareness. This enables them to work more efficiently and deploy resources in the best possible way. In other words, the emergency agency staff gets real-time visual input from a scene of an incident, that allows to observe and orient in the situation and make timely decisions and act. The ultimate result is more saved property and lives.
13
WHY CHOOSE INCIDENTSHARE? IncidentShare improves the communication process for the staff and all units involved at an incident by providing live video from the scene, and it supports an efficient information flow by giving access to the visual perspectives of the incident. At the core of each IncidentShare solution lies the central server(s). To view the incoming video the user just needs a web browser or the IncidentShare app for smartphones. No special software is needed on the workstations and the app can be downloaded from App Store or Google Play. That means that it is extremely easy to roll the solution out in your organization. Transmission of video to the central server can be done in a multitude of ways. It can be as easy and lightweight as just using the transmit function of the IncidentShare app or using the built-in capabilities of your favorite video source (i.e. GoPro camera or DJI drone). For the more demanding scenarios or special video sources or simply to minimize the necessary user interaction at the incident, we have developed a range of hardware units that fit seamlessly into the IncidentShare ecosystem. IncidentShare is a user-friendly, secure and easy-to-maintain tool for observation and recording of real-time events, orientation, and interpretation of a situation. Furthermore it allows involving more people that can contribute and support during an incident from their home/office. The platform has a wide range of useful features that allow observers to see the incident timeline, to archive the most important moments, to view the history of the incident, to download the video feed from the incident and share the video for evidence or educational purposes.
14
SECURE LIVE STREAMING SOLUTIONS
15
HOSTING FAQ INCENDIUM PRIVATE SERVER
SELF HOSTING
WHAT IS INCENDIUM
WHAT IS INCENDIUM SELF
PRIVATE SERVER?
HOSTING?
It is a set of servers dedicated to you, but managed
We offer local the IncidentShare software as a
by us. We use high performance virtual linux
local installation, so you can have it on your own
servers for all of your secure video transmission
servers or cloud and let your own IT staff take care
and storage needs in Asia, North America and in
of hardware and infrastructure.
Europe. We host your transmission data securely so you can allocate your resources elsewhere.
WHO CAN BENEFIT?
WHO CAN BENEFIT?
Agencies with very rigid demands on the
Among the benefits of an Incendium Private Server
need to keep everything in-house. Another
solution are: speed, flexibility (easy upgrade when
benefit is, that you are free to add more storage
you need more power/storage), no worries about
whenever you like without having to upgrade
firewalls and infrastructure (we handle all that for
your subscription with us.
you).
HOW DOES IT WORK?
geographical locations can store their data might
HOW DOES IT WORK? When you sign up for the Self Hosting solution,
When you sign up as a new customer at Incendium
we send you the specification for your IT staff. We
and choose an Incendium Private Server solution,
offer a remote installation service and you will
we create a set of separate, isolated virtual servers
typically be up and running in less than 1 day.
for you. The servers are located in a secure datacenter in a location close to you.
ABOUT ECONOMY
ABOUT SECURITY
The subscription for the IncidentShare is the same
We know that protecting data is vital in Public
Hosting. From our point of view the benefit of not
Safety and have done so from day one. We are
having to pay for your power consumption and
experts in building mission-critical applications for
use of hardware is outweighed by the extra work
first responders and take great pride in keeping
it takes for us to keep a remote system up to date.
your data secure.
whether you choose to the Private Server or Self
In general the cost for you is higher when hosting
Among our tools are extensive use of highly
yourself, unless you really need a lot of storage
encrypted VPNs, aggressive firewalling, geo-
and have cheap access to it.
fencing and a security- comes-first code of conduct.
16
SECURE LIVE STREAMING SOLUTIONS
INCIDENTSHARE SUBSCRIPTION PLANS FEATURES
GO
BASIC
ESSENTIAL
PREMIUM ENTERPRISE
CHANNELS INCLUDED
1
2
3
4
10
ADDING EXTRA CHANNELS
-
-
-
(up to 5)
Extra
✓
✓
✓
✓
✓
STORAGE INCLUDED
5 GB
10 GB
20 GB
150 GB
300 GB
SERVER BANDWIDTH
1 Gbps
1 Gbps
3 Gbps
4 Gbps
5 Gbps
WHITE LABELING & BRAND CONTROL
✓
✓
✓
✓
✓
SELF HOSTING
-
-
✓
✓
✓
MULTIVIEW
-
✓
✓
✓
✓
STREAM LIVE FROM INCIDENTSHARE APP
✓
✓
✓
✓
✓
VIEW LIVE VIDEO IN INCIDENTSHARE APP
✓
✓
✓
✓
✓
LIVE TRANSCODING
-
-
-
-
Extra
IP RESTRICTIONS
-
✓
✓
✓
✓
HOTLINK PROTECTION
✓
✓
✓
✓
✓
GEO-BLOCKING
-
✓
✓
✓
✓
USER MANAGEMENT & PASSWORD PROTECTION
✓
✓
✓
✓
✓
ONLINE USERS STATUS
-
✓
✓
✓
✓
GUEST USER
✓
✓
✓
✓
✓
MULTIPLE USERS
-
✓
✓
✓
✓
INDRINGER SUPPORT
-
✓
✓
✓
✓
SINGLE SIGN ON INTEGRATION
-
Extra
Extra
Extra
Extra
DVR TIMELINE
✓
✓
✓
✓
✓
SHARE VIDEO SNIPPETS
-
✓
✓
✓
✓
DOWNLOAD RECORDINGS
-
✓
✓
✓
✓
INCIDENT ARCHIVES
-
-
-
✓
✓
AXIS PTZ CONTROLS
-
Extra
Extra
✓
✓
HIKVISION PTZ CONTROLS
-
Extra
Extra
✓
✓
LIVE STREAMING
CUSTOM CHANNEL INPUT (RTMP, RTPS, SRT, MPEGTS)
SECURITY
COLLABORATION
17
CASE STUDY CBRN RESPONSE TEAM USES INCIDENT SHARE
The primary task of Greater Copenhagen Fire
Specialized teams from CBRN Command find
Department
Biological,
IncidentShare app to be a valuable tool during
Radiological, Nuclear) is to handle accidents
incidents. The app allows receiving and transmission
involving dangerous substances. The firefighters
of video of a high quality from an incident.
CBRN
unit
(Chemical,
in the CBRN units are specially trained to deal with accidents involving dangerous substances including toxic, corrosive, oxidizing and flammable gases, liquids and solids, etc.
“A couple of seconds of live real-time video can provide a clear view on the direction of a situation that cannot be shared with a still image or by radio communication as we have relied on until now� says Incident Commander Kristian Levy, Greater Copenhagen FD.
18
SECURE LIVE STREAMING SOLUTIONS
A COUPLE OF SECONDS OF LIVE REALTIME VIDEO CAN PROVIDE A CLEAR VIEW ON THE DIRECTION OF A SITUATION THAT CANNOT BE SHARED WITH A STILL IMAGE OR BY RADIO COMMUNICATION AS WE HAVE RELIED ON UNTIL NOW» KRISTIAN LEVY INCIDENT COMMANDER GREATER COPENHAGEN FD
“Video utilizes the magnificent human capability
with low latency.
to receive a lot of visual information, and help us
common situational awareness and make better
improve our communication”.
informed risk based decisions on the hazards they
When an incident occurs a quick response from
This allows them to increase
are facing.
the fire department is crucial. Using IncidentShare
“The app is intuitive and easy to use”, claims Incident
CBRN responders are able to make a dynamic risk
Commander Kristian Levy. The firefighters just
assessment based on the live images seen and
open the app, press the button and they are either
mobilize the appropriate resources to deal with the
transmitting a live video to, or receiving a live video
incident and thus strengthen the response.
from their colleagues.
On-site, as well as on their way to an incident, CBRN responders are able to stream secure video images
19
STREAM UNIT The Stream Unit™ is a high efficiency video
The modular construction makes it easy to expand
encoding device and transmitter that combines
with additional connectivity in combination with
internet from several networks into one strong
one or more Uplink Units.
video connection.
The two integrated LTE modems and any
It is a compact body worn or vehicle mounted
connection you add will be aggregated into
unit that is perfect for the professional user who
improved
is looking for a very versatile and capable video
transmission.
bandwidth
and
resilient
video
transmission solution.
FEATURES ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
Body worn or vehicle mounted Secure Easy access to sim cards Handy Modular expansion Aggregates internet connections Automatic format detection
TECHNICAL SPECIFICATIONS ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
Video encoding up to 1080p60 HEVC 2 simultaneous streams 2 internal LTE modems 1 HDMI 1 SDI/HD-SDI BNC connector 1 Audio Line-in Cellular technologies: 3G, 4G Wifi: 2,4 GHz Physical dimensions: 46mm x 130mm x 183mm Rugged Aluminium Case Two LTE antenna TNC connectors Video compression: H.264/H.265 Operating Temperature -10 to +50 degrees Celsius Encryption: 256 AES 4-pin XLR power connector (12VDC)
ACCESSORIES GOOSENECK TANTENNA
BATTERIES
W
Bodyworn rugged flexible
4 hours battery (2.2Ah)
Th
Omni-directional gooseneck
8 hours Battery (6.6Ah).
us
antenna.
20
w
SECURE LIVE STREAMING SOLUTIONS
ENCODES AND TRANSMITS VIDEO SECURELY FROM DIFFERENT CAMERA SOURCES
WEARABLE ANTENNA
HOT-SWAP CORD
12V CIGAR VEHICLE PLUG
The lightweight design and
Switch batteries without
Power you Stream Unitâ„¢
user-friendly alternative to
interrupting your video
directly from a 12v cigar plug.
whip or stub antennas.
transmission.
21
STREAM PACK Incendium Stream Pack™ is a portable high
compromise on connectivity.
efficiency video encoding device and transmitter.
It comes with five integrated LTE modems that
It combines internet from several networks into
aggregate into improved bandwidth and extremely
one strong video connection.
resilient connectivity. An even better connection
The Stream Unit is an uncompromising powerful
can be achieved by adding a VSAT or ADSL uplink
device that is perfect for the professional user
to the WAN port of the Stream Pack.
in extreme situations and the optimal choice for drone pilots and other personnel who cannot
FEATURES ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
Optimized for drone operators One button operation Secure Rugged and ergonomic PELI backpack Easy access to patch panel Aggregates 5 or more internet connections Automatic format detection Two external antennas
TECHNICAL SPECIFICATIONS ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
Video encoding up to 1080p60 HEVC 2 simultaneous streams 5 internal LTE modems 1 HDMI 1 SDI/HD-SDI BNC connector 1 Audio Line-in 1 GPS 2 RJ45 (LAN/WAN) 1 USB 10 SMA antenna connectors Cellular technologies: 3G, 4G Wifi: 5.8 GHz Physical dimensions: 210mm x 350mm x 560mm Video compression: H.264/H.265 Operating Temperature -10 to +50 degrees Celsius Encryption: 256 AES 4-pin XLR power connector (12 VDC)
ACCESSORIES DIRECTIONAL ANTENNA
BATTERIES
High gain
4 hours battery (2.2Ah)
LTE MIMO directional
8 hours Battery (6.6Ah).
antenna.
22
SECURE LIVE STREAMING SOLUTIONS
ENCODES AND TRANSMITS VIDEO SECURELY WITH OPTIMAL COVERAGE
HOT-SWAP CORD
12V CIGAR VEHICLE PLUG
Switch batteries without
Power you Stream Unitâ„¢
interrupting your video
directly from a 12v cigar plug.
transmission.
23
AGGREGATION UNIT Aggregation Unit™ is a high efficiency internet
online GIS applications. Moreover, it
features
connection unit that combines internet from
an automatic protection mechanism that makes
several networks into one strong connection. The
sure you will be online even if one is erratic or
Aggregation Unit is typically vehicle mounted. The
completely disconnects.
unit is perfect for the professional user who is
This unit comes without integrated LTE modems,
looking for a very resilient and robust connection
but fits seamlessly with the Uplink Unit and
to the internet on site in the field. It will give you
combines a number of connections into one
higher bandwidth which can be used for superior
strong connection.
video streaming, seamless failover and improved data connection for large file transfers or heavy
FEATURES ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
24
Aggregates internet connections Secure Modular expansion Optional static IP Turns your Uplink Units™ into a powerful aggregation solution
TECHNICAL SPECIFICATIONS ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆ ◆◆
2 USB 2 RJ45 (LAN/WAN) Physical dimensions: 46mm x 130mm x 183mm Rugged Aluminium Case Operating Temperature -10 to +50 degrees Celsius Encryption: 256 AES Cable powertt connector (12VDC)
SECURE LIVE STREAMING SOLUTIONS
COMBINES YOUR INTERNET LINKS IN ONE STRONG AND SECURE CONNECTION
25
UPLINK UNIT Uplink Unit™ is a high performance dual LTE
video sources trough an encrypted connection.
internet router unit. It is purpose-built for mobility
The GPS function enables tracking of the current
to provide secure connectivity for mission-critical
location of the router and can be added in your
applications.
administration tool and, therefore, makes it ideal
The Uplink Unit is a vehicle mounted solution. The
in the purpose-built vehicles to provide secure
unit is perfect for any public safety agency who is
connectivity for mission-critical applications in
looking for a modular and robust router solution.
public safety.
The unit can host up to 30 clients simultaneously and concurrently connect multiple mission-critical
FEATURES ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇
Secure Easy access to sim cards Selects best available internet connection Compact Powerful wifi radio Modular expansion Vehicle mounted
TECHNICAL SPECIFICATIONS ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇ ◇◇
2 internal LTE modems (4 SMA connectors) Cellular technologies: 3G, 4G Wifi: 5.8 GHz MIMO (3 SMA connectors) GPS (1 SMA connector) 1 USB 2 SFP interconnect slots Physical dimensions: 46mm x 130mm x 183mm Rugged Aluminium Case Operating Temperature -10 to +50 degrees Celsius Encryption: 256 AES Barrel power connector (11-30 VDC) and PoE
ACCESSORIES DIRECTIONAL ANTENNA
ANTENNA COMBINER
V
High gain
Reduces the number of
Th
LTE MIMO directional
antennas needed on the
an
antenna.
vehicle.
Ce .
26
SECURE LIVE STREAMING SOLUTIONS
PROVIDES SECURE AND RESILIENT INTERNET CONNECTION IN YOUR VEHICLE
VEHICLE ANTENNA
PTZ CAMERA
DASHBOARD CAMERA
Through roof surface mount
A PTZ camera can be
A dashboard camera can start
antenna. 5 cables: Two LTE
controlled from the command
transmitting video from the
Cellular, two WiFi, one GPS.
central and can provide both
incident even before the first
.
optical and thermal video.
responders car is parked.
27
CASE STUDY POLICE
POLICE STREAMS LIVE VIDEO FROM INCIDENTS Police departments in Scandinavia and in the USA
responders make more informed decisions and
stream live video from incidents, identify threats,
collaborate more closely. The Stream Unit™ bundled
reduce risks for the officers and improve situational
with the IncidentShare™ platform combines easy-
awareness with a Stream Unit™ and IncidentShare™
to-use and easy-to-implement, at an affordable
bundle.
price for law enforcement agencies.
Incendium
situational
Traditionally law enforcement agencies had to turn to
awareness solution to police departments. The all-
expensive broadcast solutions to do live streaming.
in-one turnkey offering helps police officers and first
But these solutions are not very well suited to the
28
delivers
an
affordable
SECURE LIVE STREAMING SOLUTIONS
INCENDIUM DELIVERS AN AFFORDABLE SITUATIONAL AWARENESS SOLUTION TO POLICE DEPARTMENTS. THE ALL-IN-ONE TURNKEY OFFERING HELPS POLICE OFFICERS AND FIRST RESPONDERS MAKE MORE INFORMED DECISIONS AND COLLABORATE MORE CLOSELY»
functions in difficult physical security environments
With the Stream Unit™ and IncidentShare™ video
with ease of use in mind and are prone to create
platform, law enforcement agencies make the most
inefficiency, introduce cybersecurity vulnerabilities,
of their drone operations and are developing new
create challenging maintenance tasks for the IT
strategies for man worn cameras to investigate,
staff and increase the total cost of ownership
approach suspects and reduce risk for personnel.
significantly over time. The Stream Unit™ is made specifically for public safety with those challenges in mind and brings security, ease of operation and return of investment together.
29
INCENDIUM INDRINGER •
SMS TO VIDEO
•
EASY AND INTUITIVE
•
NO APP REQUIRED
•
MINIMAL SKILLS NEEDED
Indringer
extends
the
video
sources
of
IncidentShare to include live video from a caller’s smartphone.
SMS TO VIDEO IN SECONDS
NO SOFTWARE
With Incendium’s Indringer you can send out a
Incendium’s Indringer works directly from a SMS
text message to the caller and the citizen can start
text message and does not require the download
sharing live video footage with you within seconds.
and installing of an app. The emergency dispatcher
RECORD
simply sends out a text message from IncidentShare
Just like all other video handled in IncidentShare, the footage from a callers’ phone call can be saved and used for evaluation, education, external expert advice, etc.
30
to the smartphone of the caller. By clicking on the URL link contained within the text message, a secure unique ‘one-time-use’ live video transmission is started.
SECURE LIVE STREAMING SOLUTIONS
LIVE VIDEO FROM THE CALLER
QUICKLY ESTABLISHES AN OVERVIEW OF THE INCIDENT
INDRINGER
IS
INTEGRATED
INTO
INCIDENTSHARE, SO YOU CAN EASILY FORWARD
THE
VIDEO
FROM
THE
CALLER TO THE FIRST RESPONDERS THAT ARE ON THEIR WAY TO THE INCIDENT. THIS IMPLIES THAT THEY CAN BETTER PREPARE FOR THE TASKS THEY ARE ABOUT TO FACE. MOREOVER, THE TEAM LEADER
CAN
START
IMMEDIATELY
ASSIGNING PARTICULAR TASKS»
NO INTERRUPTION
NO MISUNDERSTANDING
The phone call that the citizen has started can
This real time video allows the emergency dispatcher
continue while video is transmitted.
to see the incident, assess how serious it is and with
It can be of great importance that it is not necessary to interrupt the conversation with the caller while establishing a video connection.
precession estimate the appropriate response and resources to deploy.
NO DELAY You will find that the delay is so low on live video that it is synchronous with the call on the phone.
31
W: www.incendium.dk E: info@incendium.dk T: +45 71 99 03 96
N
Vestermøllevej 32 DK-7700 Thisted Denmark
INCENDIUM SECURE LIVE STREAMING SOLUTIONS