IOL Money Issue 5_December 2020

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If you follow a few sensible precautions, especially when transacting online, you should prevent an attack on your finances by cyber-criminals, says the banking ombudsman

THE festive season is a time when criminals try to take advantage of consumers. The Ombudsman for Banking Services has received and investigated many complaints from bank customers who have fallen victim to scams over the years. In instances where the ombudsman was able to find maladministration on the part of the banks, it was able to recover funds for aggrieved consumers. “October was Cyber Security Awareness Month and we have just

Have a fraud-free festive season

had International Fraud Awareness week (which ran from 15 November to 21 November). These two events are important, as there are increased transactions taking place over the internet, and the festive season is one which traditionally sees a lot more transactions (online and conventional) than any other time of the year,� says Reana Steyn, the Ombudsman.

HOLIDAY SEASON FRAUD WARNING Black Friday and Cyber Monday


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