Quality is a “wicked problem” that requires hybrid solutions

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Quality is a “wicked problem” that requires hybrid solutions India Water Week 2013 Domestic Water Quality – Issues and Mitigation (09/04/2013) oPaul Hutchings, Doctoral Researcher oAlison Parker, Academic Fellow in International Water and Sanitation oPaul Jeffrey, Professor of Water Management Cranfield Water Science Institute


Water quality – #POST2015

“One major information gap is the safety of drinking water supplies.” Progress on drinking water and sanitation report, (UNICEF & WHO 2012) India Water Week - April 2013


Water quality – Rural India

• Water quality standards enforced by systematic testing likely to dramatically reduce coverage • Indore study: 60% down to 40% (Godfrey et al. 2011)

90%

• 80 million live with geogenic quality problems (Wate 2012)

10 % IMPROVED

UNIMPROVED India Water Week - April 2013


Strategies for improving water quality

Reviewing the state-of-the-art in rural India 1.How should we define water quality problems? 2.What are the dominant models for responding to water quality problems in rural areas?

India Water Week - April 2013


Dimensions of water quality problems

Public health

Environmental

Pollution

Infrastructure

Water quality

Behaviour

Water treatment Technology

Economic


Public policy & “wicked” problems

Rittel & Webber 1973 India Water Week - April 2013


Possible public policy coping mechanisms •

Authoritative: government monopoly helps tame the problem, but promotes dependency.

•

Competitive: introduce markets, but must regulate/subsidy to promote equity.

•

Collaborative: encourage stakeholders to develop consensual solutions, open minded about delivery, but weary of paralysis. Developed from: Roberts, 2000

India Water Week - April 2013


Prevailing service delivery models for rural India

(Adapted from Visscher and Da Silva Wells, 2006, p.8)

India Water Week - April 2013

Hybrid approaches: Schemes often operate in the intersection of approaches


Initial conclusion… Promote hybrid solutions I.Avoid capability traps II.Sites of innovation III.Promote choice at local level IV.Retain influence at policy level Examples Professional community management Supported open well revival Community run water kiosks India Water Week - April 2013


Next stages of research

Sector analysis: Key informant interviews / lit. review An extreme case study: Community resilience in floodprone North Bihar • How can hybridity be promoted at the local level? And is it effective? • How can local “communities of practice” be integrated into wider WATSAN institutions? Thank you for listening – questions and discussion: p.t.hutchings@cranfield.ac.uk & twitter: @pthutch India Water Week - April 2013


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