FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS

How do I get in at the club concerts on Wednesday?

Show your 4-day festival pass ticket, either physical or on your mobile phone, to get in.

Can I get in at the club concerts without a 4-day festival pass?

Yes, there will be tickets for sale at the door if it's not fully packed. If you get there early, it's a bigger chance to get it.

Restricted items you are not allowed to bring inside the venue:

Objects with a sharp point or sharp edge such as spikes, knives, scissors, umbrellas etc. Food and drink (all sorts) and containers of such. Items will be confiscated by security at entrance.

I need help or there is an emergency situation. What should I do?

Contact the professional security staff (ProSec and “Ordensvakt”). The staff will be wearing official ID-badges.

Can I go out and re-enter later?

Yes, as long as you have a valid wristband on. Bringing any sort of drinks out of the venue is not allowed outside the designated areas on the roof terrace or outside the main entrance (the fenced area between Kjøkkenet and the main entrance).

Where is the cloak room?

Inside the main entrance of Rockefeller.

Where can I get ear protection buds? In all the bars.

Where and what time are the artist signings?

The artist signings are located in the Annex area next to the tattoo artists.

I've lost my wristband/it has come apart/it is too tight, what do I do?

Visit the accreditation office for help.

How long does the accreditation office stay open?

Thurs-Sun 15:00 – 22:30

Lost and found

During the festival's opening hours, contact the Rockefeller staff directly at the venue. Lost or left items may be picked up at our offices (Badstugata 2) on regular weekdays between 9 am and 5 pm. Please call (+47) 22 20 32 32 in advance.