VTAM Winter 2024

Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Southern California-based aircraft cleaning company hires veterans and strives to improve their lives.

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

“Thank you to all those who have served” Fly Air Salutes all Who Have Served Elijah Stepp Co-Publisher/BizAvJets Magazine WWW.FLYAIR.IO 2

Veteran Transition Advocate Magazine (VTAM)

Winter 2024

A Letter from the Publisher Dear Readers, Welcome to the second edition of VTAM (Veteran Transition Advocate Magazines). We are thrilled to have you with us for our second issue. Here at VTAM our goal is to bridge transitioning veterans with resources that can boost their careers, lives, and overall wellbeing, with a focus on aviation.

The aviation industry provides many wonderful opportunities for people from all walks of life to have a stimulating and lucrative future. Transitioning veterans are especially good candidates for these jobs in both private and commercial aviation. Their strength, leadership, ability to work as a team, and attention to detail are the skills aviation employers are looking for.

In addition to aviation opportunities, VTAM also strives to find resources for veterans looking for other private-sector jobs or those looking to start a business. Real estate opportunities are also high on our list.

With one of our co-owners being a veteran himself, we understand the challenges, triumphs, and tribulations that come with transitioning back into the civilian sector after years of service.

In this issue, we are proud to present many interesting articles that can lead to opportunities for our readers. Our cover features a Southern California based cleaning company that has hired vets to help them get their feet in the door to the broader aviation community. The owner of that cleaning company also has an organization called Warriors in Need to help veterans who are challenged by mental health issues and job loss.

Other advertisers promote jobs in their industries while another touching story talks about the important connection between service members and service animals. VTAM is working diligently in 2024 to explore and build upon the healing power of canines for transitioning veterans. We would love to hear your stories about this subject. Please feel free to email Annamarie Buonocore annamarie@vtamag.org for more information.

We hope you enjoy this issue as much as we enjoyed compiling it. We wish you all the best in 2024 and look forward to serving as a resource by and through our advertisers, writers, and partners.

Sincerely, The VTAM Team Annamarie Buonocore and Eli Stepp Co-Publishers

Co-Publishers

Eli Stepp (702/465-2027) and Annamarie Buonocore (650/504-8549)

Managing Editor

Vickie Buonocore

Production Editor

Matt DuBois

Advisory Board Member

Nick Trotta

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Leading Disabled American Veteran Advocates to Gather in Washington, D.C., March 7-9, 2024 One of the most highly visible demonstrations of the Disable American Veteran’s (DAV’s) dedicated advocacy in action comes in March at the annual mid-winter conference in Arlington, Virginia. Each year, hundreds of DAV members and leaders join together to put a face to the most pressing veterans issues and to bring the fight directly to elected leaders and policymakers in Washington, D.C.

face-to-face with your lawmakers to make it clear what DAV is fighting for: improved access to veterans health care, including mental health care and suicide prevention programs; quality services for women and minority veterans; enhanced survivor benefits; elimination of gaps in toxic-exposure benefits and unfair disability compensation offset practices; and a sufficient fiscal year 2025 budget for the Department of Veterans Affairs.

All, especially disable veterans, are invite to lend your voice to the cause and join DAV’s annual mid-winter conference at the Crystal Gateway Marriott in Arlington as they tackle the major issues facing veterans today.

Come join your fellow DAV leaders as they work to ensure policymakers in Washington hear the voices of America’s ill and injured veterans and their families. Together, we will achieve victory and ensure veterans get the benefits they need and have earned!

You’ll stand alongside National Commander Nancy Espinosa as she presents DAV’s legislative agenda to Congress. You will also have the opportunity to meet

For more information, visit https://www.dav.org/ events/2024-mid-winter-conference/.

We are a premier custom aircraft detailing company dedicated to providing an unparalleled level of excellence in aircraft appearance.

With an unwavering passion for aviation and an expert team of skilled technicians, we go above and beyond to bring out the true brilliance of every aircraft.

We take immense pride in offering aircraft detailing services that redefine the concept of luxury in the skies Exterior Services: • Exterior Wash • Polishing and Waxing • Wheel and Landing Gear Cleaning • Engine Detailing • Paint Correction • Brightwork Polishing • Deicing Fluid Removal

Interior Services: • Interior Cleaning • Leather Treatment • Carpet and Upholstery Cleaning • Window and Windshield Cleaning Other Services: • Specialized Services (e.g., ceramic coatings, paint sealants) • Custom Services (tailored to specific client requirements)

• Bug and Tar Removal • Corrosion Protection

Servicing KBUR/KVNY and surrounding areas Veteran Owned Small Business

www.GHGrahamDetailing.com

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Veterans Affairs Womens Care A healthcare professional attentively listens to a patient’s concerns during a consultation. (Images courtesy VA)

Safe Settings And Trusted Care For Women Veterans VA understands that traumatic experiences may affect the lives and health of many women Veterans before, during and after military service. You have access to trauma-informed care at VA. “Our health care staff are specifically trained to help you feel comfortable and safe at every appointment, in each exam room and across all VA medical facilities,” said Dr. Lynette Adams, VA’s Office of Women’s Health.

What is trauma-informed care?

Trauma is defined as events or circumstances experienced by an individual, resulting in physical, emotional or life-threatening harm with adverse effects on your mental, physical and emotional health, as well as your social and/or spiritual well-being.

Trauma-informed care means your provider understands and acknowledges the role this trauma may play in your life and is committed to enhancing your care by working to establish your feelings of safety, trust, choice, collaboration and empowerment during health care visits. “We pay close attention to your preferences and to

the physical environment and work to deliver care with absolute support and compassion,” said Adams.

How does trauma-informed care apply to my health care?

VA exam rooms are safe spaces where you may choose to let your provider know about what you have experienced. VA health care providers are trained to know how different traumatic experiences may affect your health, your care needs and your experience with the health care system. They are particularly sensitive to traumas that may be related to military service.

When you visit a VA medical facility, VA health care staff consider several core principles of trauma-informed care. To help you feel safe and comfortable during your visits, your care will include the following: •

You can request a certain gender for your provider

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You can request a chaperoned appointment

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Your provider will explain every step of exams and give you the option to stop at any point Continued on Page 14 5

Veteran Transition Advocate Magazine (VTAM)

Department of Veterans Affairs Offers Benefit Claims Update for 2023 As we head into the new year, the Department of Veterans Affairs released a quick update on VA’s non-health benefits for Veterans. Partly thanks to the historic PACT Act, Veterans like you have applied for benefits at record rates over the past year — surpassing the previous alltime record by 39 percent — and that’s a great thing.

As a result of your benefits applications, the VA has been able to deliver more earned benefits to more Veterans than ever before, including $150 billion in benefits during 2023 alone. That’s exactly what Veterans like you deserve.

Because of this record increase in applications, there has also been an anticipated increase in the number of claims applications that take longer than 125 days to process (otherwise known as the backlog), which is currently at 378,000 claims. While the total claims inventory has been decreasing over the last several weeks, the backlog is expected to grow in 2024 before returning to normal levels. The VA says they have been taking aggressive steps to address this increase and to ensure timely processing of your claims.

Winter 2024

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VA is granting benefits at higher rates: Whenever you file a claim, they say their goal is to work with you every step of the way to get to “yes.” As a result of this approach, they were able to grant benefits for 65 percent of claims filed in 2023 — including 76 percent of PACT Act claims, which is a sharp increase from previous years.

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VA is processing more claims than ever before: In fiscal year 2023, VA processed nearly 2 million of your benefits claims — beating the previous all-time record by 16 percent — and they are on pace to break that record again in fiscal year 2024.

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Most importantly, the VA wants you to apply for benefits: They want every Veteran, family member and survivor to get the care and benefits they deserve, so they want you to apply today. They’ve hired thousands of claims processing employees in anticipation of this surge in applications, and they have 1,400 more coming onboard soon. So don’t worry and don’t wait: submit your claim today and they will process it for you as soon as possible.

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VA administrators and staff say they are proud to serve you each and every day. “Thank you for applying for your VA benefits at record rates in 2023 and for encouraging your friends and family members to do the same,” said Josh Jacobs, VA Under Secretary for Benefits.

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“As we begin the new year,” Jacobs said, “please keep spreading the word. Let’s break the applications record again in 2024 — and in doing so, ensuring that as many Veterans as possible get the health care and benefits that they so rightly deserve.”

Here’s what this means for you: •

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Although the backlog has increased, you will likely receive a benefits decision more quickly than during previous surges: Right now, the average claim is processed by VA in 149 days, which is 198 days faster than in 2013 (the last time applications were nearly this high). They also process some parts of your claims faster than others, so if part of your claim is granted, you may get a first payment before your full claim is finished.

Visit va.gov for more information.

Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Home for the Holidays:

American Humane Reunites Retired Military Working Dog with Former Air Force Handler After Two Years Apart

On Dec. 20, during an emotional reunion, SSgt. Mike Alcala and his wife, Brittany Alcala, officially adopted John. USAF SSgt. Alcala was John’s handler for three years, during which time the two formed an unbreakable bond. (Photo courtesy American Humane) On Dec. 20, American Humane reunited retired military working dog John with his former K-9 handler, U.S. Air Force Staff Sergeant Mike Alcala, in San Antonio, Texas. The once-inseparable pair have been apart for more than two years and are now be together for the holidays as John finds his forever home to live out his retirement. SSgt. Alcala adopted John in December.

The 10-year-old German shepherd served as an explosive-detection dog at Joint Base Pearl Harbor-Hickam in Hawaii for eight years. He retired this month due to old age, ending a distinguished military career spent protecting civilians, his fellow service members, and high-profile VIPs, including American presidents, first ladies, foreign dignitaries, and more. A special retirement ceremony was conducted in his honor in Hawaii to celebrate his years of dedicated service.

SSgt. Alcala was John’s handler for three years, during which time the two formed an unbreakable bond. They were separated in September 2021 when SSgt. Alcala was reassigned to another base. The moment he learned

that John would retire, SSgt. Alcala reached out to American Humane for help transporting his best friend home for adoption.

“We are grateful for the opportunity to bring military working dog John home for the holidays and reunite him with his best friend,” said Dr. Robin Ganzert, president and CEO of American Humane. “American Humane is honored to help give this four-legged veteran the comfortable retirement he deserves after eight years of distinguished service to our country.”

“When I found out that John was up for retirement, of course, I wanted him so bad,” said SSgt. Alcala. “I heard about American Humane through a buddy of mine, so I thought I would reach out and see what American Humane could do for me and John. They were gracious to help go pick him up in Hawaii, transport him back to me, and without me having to pay anything. It’s just been a blessing for us.”

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Veterans Get Help With VA Health Care Enrollment, Benefits, In Successful VEAC Event

Veterans Experience Action Center, or VEAC, held a virtual event from Dec. 12-14, and became a nexus of support, serving 228 Veterans with dedication and respect. (Images courtesy VA) In the depths of winter, a warm front of hope swept through Delaware and Southern New Jersey, not with the changing climate but through the dedicated efforts of all who supported VA’s Veterans Experience Action Center, or VEAC. From Dec. 12-14, a virtual VEAC event became a nexus of support, serving 228 Veterans with dedication and respect.

VA, state and community partners connected with the Veterans for one-on-one help in VA health care enrollment, claims and appeals filing, PACT Act eligibility, survivor benefits, community resources and much more.

But this event wasn’t just about providing services. It was 8

about offering a hand in solidarity, recognizing the silent battles Veterans face daily. It stood as an embodiment of a commitment from VA and state, local and community partners to honor the sacrifices made by those who have worn our nation’s uniform.

The voices of Veterans resonated with appreciation and relief and echoed in the virtual corridors where they received guidance. The anonymous praises were a testament to the outstanding service they received. One Veteran said of his experience, “The VA representative was outstanding! Knowledgeable, prepared, friendly and Continued on Page 09

Veteran Transition Advocate Magazine (VTAM)

VEAC Event Continued from Page 08

patient. Researched answers in real time and collaborated with other representatives to ensure correct answers.

Much better than a ‘cold call’ to VA. Nice Job. Should be expanded.”

Another Veteran was surprised and even a bit amazed at the quality of his customer experience from this event, saying, “Even though I missed my call, I was able to call back and got connected to a rep. Also, I later saw a voicemail that stated that my designated rep called me back.

No other company/business would ever do that. Thanks so much.” The simple act of a call back touched this Veteran deeply, a gesture of respect and acknowledgment so often overlooked yet profoundly valued. These stories of gratitude and recognition filled the event, each one underscoring the profound difference the VEAC made in their lives.

Home for the Holidays

Winter 2024

Veterans react with overwhelming support for VEAC event These sentiments were more than just words. They were mirrored in the impressive statistics that reflected this VEAC’s success: •

Ease (84.2%): Veterans found a seamless experience, a stark contrast to the complex processes they often dreaded.

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Effectiveness (83.3%): The solutions provided were not just immediate but impactful, as reflected in the high effectiveness rating.

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Emotion (97.4%): The emotional support offered was exceptional, with Veterans feeling genuinely understood and cared for.

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Trust (78.1%): Almost unanimously, Veterans expressed a renewed sense of trust in the VEAC’s ability to meet their needs.

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who are thrilled to adopt them.

Continued from Page 07

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In addition to transporting John from Hawaii to San Antonio, American Humane is also covering all of John’s veterinary care for the rest of his life.

Handlers reach out to American Humane for help reuniting with their K-9 counterparts. The organization covers the travel costs to transport the dog, as well as the dog’s ongoing veterinary care.

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Like humans, K-9 veterans often retire with health complications that require expensive medical care.

The government does not cover these costs. That’s why American Humane covers all veterinary bills for the working dogs it brings home—ensuring these K-9 veterans get the comfortable, dignified retirements they deserve.

During the emotional reunion on Dec. 20, SSgt. Alcala and his wife, Brittany Alcala, introduced their 10-monthold daughter to John — the newest member of the Alcala family.

Military Working Dog Reunification Background: •

K-9 handlers and their military working dogs form unbreakable bonds while serving our country. Unfortunately, however, they are often separated when one of them retires or is reassigned.

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When a military dog is retired from service, it can be difficult for the military to track down their latest handler for adoption, let alone figure out how to transport the dog home. The extensive process involves a lot of paperwork, headaches, and red tape, and the costs and responsibilities usually fall on the handler.

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American Humane handles the complex process of international and national transport of retired K-9 veterans on behalf of their former military handlers,

American Humane is the United States’ first national humane organization and the world’s largest certifier of animal welfare, helping to ensure the humane treatment of more than one billion animals across the globe each year. Founded in 1877, American Humane has been First to Serve™ the cause of animals and for 145 years has been at the forefront of virtually every major advance in the humane movement. For more information or to support their lifesaving work, visit www.AmericanHumane.org, follow them on Facebook, Twitter, and Instagram, and subscribe to their channel on YouTube for the latest breaking news and features about the animals with whom we share our Earth.

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Ben Ingram During Military Service. (Photo Courtesy of Ben Ingram)

Ben Ingram Warriors in Need

by Eli Stepp

Passion and fortitude are immediately apparent when interviewing “Warriors in Need” Founder Ben Ingram and his business partner Nick Matthews. The pair have served honorably in the military and currently do so in the Aviation Industry. Both have a serious passion for veterans in general, and for veterans in transition to civilian life. To say their military and aviation pedigree are outstanding is quite an understatement.

Ben Ingram is a Marine Corp Veteran who obtained his FAA A&P Credentials when leaving the Corp. He has served directly or by contract in the aviation industry with Martin Aviation, Executive Aviation Specialists, Navy DOD, Zetta Jet, Newport Aviation, Trans-Exec, Clay Lacy, Participant Media, Solairus Aviation. Notable mention, while working with Navy DOD Ben worked with the Missile Defense Agency, the Space Shuttle Program, UAV Projects, Pioneer X drones, Tiger Shark, 10

and generation one predators. He also achieved his pilot certification.

Nick Matthews is also a Marine Corp Veteran who served in Desert Storm and Desert Shield. He worked with a cleaning company in High School developing an excellent work ethic while making life-long contacts.

After his military service he re-engaged with the cleaning industry starting his own firm in 1991 which was an upholstery cleaning business specializing in business aviation. Nick was very successful in his business, which was in operation for 28 years serving clientele all over Southern California. In 2019 he was approached by another firm which bought his company.

Nick continued to serve the organization until 2023 and now has separated from the firm and is now partnering with Ben Ingram.

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Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Warriors in Need Continued from Page 10 Warriors In Need: An Organization Built from Brotherhood and Memory In the passionate world of racing and the brotherhood of the Marine Corps, the name “Warriors In Need” may not yet be familiar to all. However, behind this name lies a heart-rending story and a beautiful mission to support veterans, a testament to the unbreakable bonds formed in the face of adversity.

The Inspiration Behind Warriors In Need The inception of “Warriors In Need” can be traced back to a sorrowful Thanksgiving two years ago. Josh, a charismatic Marine, and a passionate racer, took his own life, leaving behind memories filled with roaring engines, laughter, and camaraderie. From racing cars at the street legal drags in Pomona in 1995, to creating countless memories together, Josh had always been at the center of their group. His 1971 CUDA and his best friend’s 1968 Roadrunner symbolized their shared passions and the adventures they embarked upon.

Beyond the racetracks, Josh was a beacon of joy, with an infectious smile and a knack for humor. His departure left an irreplaceable void in the lives of those he touched.

The Birth of a Noble Cause Out of this profound grief emerged a resolve to do something meaningful in Josh’s memory. Ben Ingram and several Marines rallied together, setting up a fundraiser for Josh’s family. Within a matter of weeks, they raised an impressive sum exceeding $10,000, a testament to the profound impact Josh had on those around him.

The fundraiser’s success kindled an idea: why not create a recurring event for veterans, their families, and racing enthusiasts? An event where bonds could be forged, memories shared, and a safe space created for those battling inner demons.

Naming the Dream: Warriors In Need As discussions ensued, the search began for a name that would encapsulate the essence of racing, support, and veterans. Ben Ingram’s son James, a young visionary of just 22 years, proposed “Warriors in Need”, a name that resonated instantly. With disbelief at their fortune, the team found that the domain Warriorsinneed.com was available, and the organization’s name was cemented.

Moreover, James pointed out the serendipitous abbreviation of the name, (WIN) adding another layer

Ben Ingram Detailing Aircraft (Photo Courtesy of Ben Ingram) of significance.

Funding the Dream Realizing the financial demands of hosting a trackside event, the Warriors In Need team faced the challenge of sourcing funds. Instead of solely relying on donations, the idea of starting a business to self-fund and act as a template for their vision emerged. This approach underscored their commitment, proving they were wholly invested in their mission.

Warriors In Need: From Dream to Reality The heartwarming legacy of a friendship that began in the Marine Corps, intertwined with street legal drags in Pomona, and finally transformed into a significant mission for veterans has given birth to “Warriors in Need.” The organization, helmed by passionate veterans, has continuously grown, branching out in Continued on Page 12 11

Veteran Transition Advocate Magazine (VTAM)

Warriors in Need Continued from Page 11 unexpected directions, all while never losing sight of its core objective: supporting veterans.

One such direction is the recent acquisition of the aircraft detailing company, GH Graham. The collaboration between the organization’s spearhead and Glenn Graham, the retiring owner of the aircraft detailing company, became a perfect way to integrate Warriors In Need’s mission of helping veterans. By tapping into the aviation industry, they have not only created a revenue stream to fund their initiatives but also established an environment where veterans can find employment and community. As of now, GH Graham employs two veterans, setting a positive precedent for future recruitments.

The operational motto is simple yet profound: a successful transition for veterans, from the battlefield to the workplace. This dual objective aims first to provide employment for veterans, allowing them to transition smoothly from military life to civilian roles, and secondly, to fund trackside events. Such events, inspired by an exhilarating experience at racetracks, are designed to bring joy and a sense of accomplishment to veterans, even those with disabilities.

The trackside event initiative focuses on giving participants the real deal: a full-blown racing experience.

Drawing inspiration from the company, “Feel Like a Pro,” the idea is to equip participants with everything they need - from the motorcycle to safety equipment.

This way, for a reasonable fee, veterans can experience the thrill of racing firsthand, a proposition that seems both exhilarating and therapeutic.

While Warriors In Need’s ambitions are lofty, their progress so far has been commendable. The aircraft detailing venture, GH Graham, has already expanded its repertoire. With new cleaning capabilities that specialize in aircraft upholstery, the organization has broadened its customer base and offerings.

Looking forward, there’s a vision of growth and expansion on the horizon. Currently based out of Burbank and servicing neighboring Van Nuys, the goal is to eventually extend their reach, potentially covering airports like Camarillo and LAX. To bolster their cause further, the organization has already forged strategic partnerships. One noteworthy collaboration is with the Wounded Warrior Project, particularly their “Warriors to Work” initiative. This partnership aims to funnel pre-screened veterans to Warriors In Need, ensuring that those who need help 12

Winter 2024

the most have access to it. Additionally, they’re also engaging with Duncan Aviation to potentially organize job fairs, further cementing their commitment to veterans’ welfare.

In conclusion, Warriors In Need is not just an organization; it’s a mission powered by heartfelt stories, undying passion, and the desire to make a real difference in the lives of those who’ve served. From the racetracks of Pomona to the runways of Burbank, this journey is a testament to the power of dreams, resilience, and the unwavering spirit of camaraderie. Individuals and/or organizations can learn more at www.WarriorsInNeed. com. Our publication wishes all the best to Ben Ingram, Nick Matthews, Warriors In Need, and G.H. Graham Custom Aircraft Detailing.

Ben Ingram, Warriors In Need Founder (Photo Courtesy of Ben Ingram)

Veteran Transition Advocate Magazine (VTAM)

Winter 2024

Private Security Draws Aviation Enthusiasts and Transitioning Veterans an Interview with Rob Savage By Annamarie Buonocore

The world of private security is one of the most fascinating yet one of the most misunderstood. In troubling times, the public comes down hard on security for either being too lax or too hard on certain individuals.

Of course, most members of the public understand the importance of their role and see private security as a needed resource in times of police shortages. This quarter, VTAM had the pleasure of interviewing Rob Savage who owns his own private security company. He has worked with aviation companies and can shed light on career opportunities for veterans and private security’s important connection to aviation. He retired from the U.S. Secret Service as the Special Agent in Charge of the Los Angeles Field Office having served on Presidential Protective Division and as a National Special Security Event Coordinator before transitioning into the private sector.

VTAM: Tell me about your background and how you got started in the private security industry?

RS: I appreciate this opportunity to be interviewed very much. I had a 25-year career in the U.S. Secret Service.

As I was approaching retirement, I started to think about things I could do. There was the option of going into corporate security, which many of my contemporaries at the time were doing. But I always wanted my own company and wanted to develop my own organization. I wanted to give back in the security field, and that was really what inspired me to start my own security company.

Before starting my company, I worked for another company. That is where I learned the business side of things.

I have a business degree from the University of Virginia, so during this time, I learned how to put my skillsets together. After a few years, I learned that there was more I wanted to offer the public and employees that I could not do working for somebody else. That was the energy behind founding Savage III, Inc. VTAM: How long have you had your own company?

RS: I have been doing this for roughly two years. We incorporated in January 2021.

VTAM: Why do you prioritize hiring veterans and think it is important that veterans work in private security?

RS: I think that the skills, work environment, and work ethic that veterans develop in any of the branches of service more than adequately prepare them to work in private security. It is a smooth transition into the security field. Many veterans may want to pursue law enforcement at either the federal or local level. But many others may want to work part time or have a more flexible schedule. We offer those opportunities. When I evaluate candidates, and I meet veterans, especially those who served in theater, like in Iraq or Afghanistan, there is nothing here that is too challenging for them compared to what they’ve done. I find a lot of enthusiasm. Veterans really appreciate these opportunities. A lot of these people joined the armed services to serve and to learn, not for pay. So, it is very pleasing when they come out and realize they can make a great living with their skillsets.

VTAM: Many people think that working in security is simply sitting in a chair waiting for something bad to happen. Tell me about a day in the life of a private security worker?

RS: You have many different options. There are different accounts they can work on. They could be working on someone’s private estate or home. This would likely be a wealthy person who could provide good working conditions. They may wear plain clothes or a uniform, which would be a polo shirt and battle pants, like a veteran would wear. They would be proactive and vigilant.

They would maintain control of the location and grant access to visitors who are expected. Security is often getting paid for what you might have to do and not necessarily what you are doing. They have to know how to react and respond to an incident with tact and skill. They always have to have that ready posture, even if they’re not in a hot zone. There could be opportunities at commercial settings or office buildings as well. With so many active shooter situations, it has become common practice to have security and immediate response to active shooters. If we are going to put an armed guard in a building, military experience is very important. Police departments are hiring private security to make up for their staffing shortfalls. Veterans are great candidates to fill those roles.

Continued on Page 15 13

Veteran Transition Advocate Magazine (VTAM)

Winter 2024

VEAC Event

tioning from military to civilian life, offering a guiding light through their continued journey.

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The call is clear and resounding: Spread the word of the VEAC’s good work. Let every Veteran know that these events are a confluence of respect, assistance and community. VEAC stands as a testament to the nation’s unwavering gratitude, a place where Veterans’ needs are met with expertise and hearts full of gratitude.

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Promote (90.4%): Every Veteran surveyed indicated they would recommend the VEAC to their fellow Veterans, a powerful endorsement of the VEAC’s services.

With the triumph of the December event, the VEAC Program is now setting its sights on supporting service members who will be returning to civilian life and those recently separated with ties to Alaska. From Jan. 23-25, the next VEAC event will continue this mission of service and support. It’s an essential milestone for those transi-

As we look forward to the Alaska event, let’s carry the spirit of December’s success with us. Share these stories of hope, encourage participation and continue building on the foundation of trust and satisfaction VEACs have established.

Learn more on the VA’s website, va.gov.

She Wears Boots Podcast on Speaker.com (Photo Courtesy of Speaker.com)

VA Womens Care Continued from Page 05 •

You will be able to sit where you prefer and stay as covered up as you like when possible

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You can request a telehealth appointment in the comfort of your home

Why does this matter?

Providing women Veterans with trauma-informed care will result in a more supportive and collaborative relationship with your health care team. “This will enhance the care you receive and allow us to directly address your health-related questions and concerns. If you have experiences with trauma that may be affecting your health (high blood pressure, problems with sleep, chronic pain) we can help connect you to the right treatment and resources,” stated Adams.

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VA doctors can also connect you with a mental health provider who can work with you on stress management, coping strategies or to talk about the impact of trauma on your life. When you feel comfortable to do so, address your trauma and health concerns with your provider.

You belong at VA, where you have options in how you receive your care. Call or text 1-855-VA-WOMEN to connect with care you can trust or speak with your VA health care team about your options.

Listen to our recent “She Wears the Boots” podcast episode Supporting Veterans Who Have Experienced Trauma to hear from Dr. Adams of VHA Office of Women’s Health. You’ll learn about how trauma can affect your health and well-being, how VA supports Veterans who have experienced trauma, and what to do if you have concerns. Go to va.gov or directly to https:// www.spreaker.com/user/11014928/supporting-veterans-who-have-experienced to hear the podcast.

Veteran Transition Advocate Magazine (VTAM)

Rob Savage Interview Continued from Page 13

VTAM: What are your thoughts on training and how are you partnering with local universities?

RS: This has really been a passion of mine. Fortunately, before I left the Secret Service, I was able to build relationships with some state politicians and leaders at the University of California at Irvine. We have helped them develop some cyber security programs. We have done this to supplement the demand and improve what has been available out there. As you look around, there are many training schools out there. There are many mom and pop schools claiming to offer training in executive protection. As a Secret Service member, I question what their foundation is in executive protection. In this field, you have a lot of people fulfilling the role of executive protection, whether they’re former military or former law enforcement. Then you have some who have chosen a career in private security. With all of these backgrounds, I found that there weren’t consistent protocols on how to respond in certain situations. That was when I approached the University of California Irvine with a public-private agreement. I am proud to say that there doesn’t appear to be any other such relationship in the country. I am developing this program with instructors who have Secret Service-level experience in executive protection. While we are not able to use the exact methodologies of the Secret Service, we try to get as close as possible with our knowledge and background. I hope this pilot program at UCI is able to expand across the country. The university is working with the Veterans Administration to ensure that veterans’ benefits can be applied to this training. If this was a mom and pop school, veterans couldn’t use their benefits for the training. This is very exciting for us. Extended education is not cheap, and it is helpful that veterans can use their benefits.

VTAM: What advice would you give to transitioning veterans who are vetting out potential job opportunities in security?

RS: When I first retired and went into the private security industry, I learned a lot about how compensation and benefits were determined. I saw that this was a challenging industry. Many employees were not getting 401K plans. Even some of the largest security companies in the country are not providing a match for a 401K plan.

This is something I decided that as a new owner, there are large profits, and I don’t want to be greedy as an owner. I want to offer a complete package to candidates.

We distinguish ourselves by providing a three-percent

Winter 2024

match and 401K benefits. Other companies might just provide a path to a 401K plan to ensure that employees have a future, but there isn’t a match. We offer performance-bonus incentives that are tied to our company’s core values. New employees can subscribe and feel part of the company so that they can take on these core values. I tell our customers that our employees meet these core values and that if they don’t meet them, they will no longer be part of our team. This is how we assure quality in the field. We offer great incentives. These are all packages I would tell veterans to look for. Don’t just look at the starting rate. Consider how that employer will view your future and build long-lasting benefits.

VTAM: What has been your experience with aviation and private jets?

RS: This goes hand-in-hand with those who are able to pay for private security. Many high net worth individuals travel by private charter. We have partnered with Farigdon Jets, a private charter company, and they have integrated private security with their private jets. It has been a good fit for us because we have a trusted partner.

Once you develop a relationship with a client, they count on you to facilitate in other areas. Private air travel is a real complement to private security. Customer service is always a part of good client relations. That is something we have done, and we look forward to partnering with other private aviation charters.

VTAM: There is a lot of controversy around the subject of private security and the use of force. What are your thoughts on this?

RS: Deadly force is a challenge. Even with the best law enforcement agencies, we see this issue come up on a daily basis. The use of body-worn cameras highlights the decisions that law enforcement officers must make.

When it comes to arming security guards, this is a significant decision that security companies must make as well as their clients. This is not a decision that I take lightly.

The years of experience you get in law enforcement or in the military are essential. We’ve made a decision that if we’re going to have someone serving as armed security, that we want that person to have that experience. This aids in de-escalation. A firearm in and of itself is not the answer. Putting good emergency protocols and access control into place is the answer. De-escalation skills are critical. This is why I believe that the skillset that veterans have is a better risk for me to take on as an owner. It is also better for the public, and we can have less shootings with these skillsets.

VTAM: Thank you.

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