Billing and Payment Options for Everyone

In the middle of your busy schedule, we understand convenience is important when it comes to paying your bills. Due to the recent changes in the U.S. Postal Service, first-class mail may now take up to five days to deliver. We encourage you to take advantage of our free payment options that allow you to view your bill electronically and ensure your payment is made securely and on time.

CheckOut

CheckOut is a free service that allows members to make cash payments at the retail locations where they already shop. Simply get your barcode on your phone or print it out to scan at the register and pay. Visit dixie.coop/check-out to learn more.

Online and Mobile App

You can conveniently pay your bill by credit/debit or e-check and keep track of your account anywhere with 24/7 account access via www.dixie.coop or through our mobile app. It’s free and can be found by searching “Dixie Electric Cooperative” in your app store.

Auto pay

Auto pay allows you to enter your banking, credit or debit information once and then your payment is drafted each month. Best of all, it is self-managed, so you can make changes at any time by visiting www.dixie.coop.

Bank draft

Bank draft gives the convenience of paying your bill without having to write a check. Download a bank draft form and submit it to us with a voided check. Your payment will be drafted automatically each month.

By Phone

Payments can be made via our automated system. It is available 24 hours-a-day by calling 1-866-285-2359. You can check your balance or make a payment anytime using a credit or debit card, or an e-check.

In Office

We have two convenient, full service locations to meet the needs of our member-owners. Both office locations offer drive-thru services as well as drop off and night deposit payments. Member service representatives are available to assist you at both locations.

OFFICE LOCATIONS

9100 Atlanta Highway Montgomery, AL 36117

402 East Blackmon Road Union Springs, AL 36089

Ask About e-bill!

Given the recent changes in the postal system, e-bill is a convenient alternative allowing you to view your statement online as soon as it is available. You can sign up for e-bill through the customer service portal on our website or by contacting our office.