Reorganization with 8 promotions
Conducted a assessment thr Purdue Execu MBA progra Two employees earned Journeyman Lineman status
Added load growth with a new industrial member and neighbor
Joined the county-wide broadband initiative
First drive thro Member Appreci Day held 40% of our employees participated in continuing education
Highest ACSI (American Customer Service Index) score ever at 91 More than a third of our members did not experience an outage
2021 showed us the power of what is possible when we had to adjust, once again, to the “new normal”. Our cooperative continues to overcome obstacles and focus on the betterment of our employees and membership. Throughout the year, we were reminded of how our efforts could be accelerated and amplified by working together. Reflecting on the year, here is how BCREMC turned possibilities into accomplishments and achievements in 2021. 12
