There are not many options that offer you the ability to save money these days. However, Southern Pine Electric's MyPower provides you with the tools to make wise, energy efficient decisions that will impact your power bill. MyPower gives you the opportunity to view your billing history, daily kilowatt hour use, and past bills. In addition, MyPower makes it easy to report outages, pay your bill, and sign up for paperless billing and automatic bank draft.
To sign up for MyPower, visit www.southernpine.coop and click on the MyPower icon. You will need your Southern Pine Electric account number and service address. Once you enter the information and complete the process, you will receive an email with a link to continue the registration process and choose a password. Please check your spam and junk email folders. If you do not receive an email, please contact us at 1-800-231-5240 or info@southernpine.coop
BANK DRAFT PAYMENTS
Southern Pine Electric's bank draft program is the most convenient way to pay your power bill and it gives you the security of knowing your power bill will be paid on time. There are many benefits to the program
NO
MORE PROCESSING
CHARGES
– Pay by bank draft and account will never become past due, which means no processing charges for a past-due balance.
NO MORE STAMPS - Eliminate postage costs and save time by never having to mail a payment.
KEEP YOUR MONEY
LONGER
– The bank draft program allows money to stay in your checking account until midnight on the final due date. This allows your money to work for you longer and it provides plenty of time to make those last-minute deposits.
YOU
BENEFIT FROM
COST CUTTING
- The bank draft program reduces labor and bookkeeping costs. By using bank draft, you help Southern Pine Electric operate at the least cost possible, thus helping maintain stable electric rates.
SOCIAL MEDIA
Southern Pine Electric shares information on Facebook, Twitter, and LinkedIn; to get the most accurate and up-to-date information, like or follow us. During weather-related events, these sites provide storm preparation details and outage information In addition, we share energy saving tips, member events, helpful and informative videos, membership information, and programs that may help you
LEVELIZED PAYMENT PLAN
The Comfort Care Advantage program offers financial incentives for homeowners who are building new homes or renovating existing homes for greater energy efficiency. Southern Pine Electric will send a cooperative representative to verify that your home meets the program's standards for energy efficiency Comfort Advantage is a recognized standard for energy efficiency and quality products for the home.
The Levelized Payment Plan is a service for residential members that allows payments of approximately the same amount on your electric bill each month. Under this plan, the amount you pay each month is based on an average of your actual monthly consumption for a one-year period. To qualify you must meet the following criteria:
Residential member or tax-free status
Meter must have at least 12 months of billing history at current place of residence with no tampering, disconnects, or returned checks during that time.
The account must be current
The levelized amounts must be paid prior to the delinquent date to avoid removal from the plan. Accounts removed from this plan may re-enroll only after 12 months of good payment history. Members are responsible for all amounts due when their participation in the program ends.
DEPOSITS
RESIDENTIAL
INITIAL DEPOSIT
InitialDeposit
An initial residential deposit may be required based upon credit history:
Zero: Minimum credit risk
$200: Moderate credit risk
$400: High credit risk or member denies credit risk check
$600: A current or previous bankruptcy or other applicable circumstances such as meter tampering. Bankruptcy deposit may vary according to court ruling.
Residential deposits may be credited to the account after 12 consecutive months of good payment history.
ADDITIONAL DEPOSITS FOR RECONNECTION
For residential accounts with existing deposits of less than $200, Southern Pine Electric may require additional deposits (not exceeding a total deposit of $400) prior to service being reconnected, as follows:
First disconnect: $200
Second disconnect: $100
Third disconnect: $100
DEPOSITS
For residential accounts with existing deposits of $200 or more, Southern Pine Electric reserves the right to require additional deposits (not exceeding a total deposit of $400) prior to service being reconnected, as follows:
First disconnect: $100
Second disconnect: $100
ADDITIONAL DEPOSITS FOR RETURNED PAYMENTS
An additional deposit of $100 per occurrence may be charged, not to exceed $400 total deposit, when a payment on a residential account is returned unpaid.
ADDITIONAL INFORMATION
For those interested in setting up a Commercial, Industrial or Agricultural account, please contact us at 601-785-6511 or email us at info@southernpine.coop for deposit information.
DISTRICT OFFICES
TAYLORSVILLE HEADQUARTERS AND DISTRICT OFFICE
Mail: P.O. Box 60, Taylorsville, MS 39168
Visit: 13491 Hwy 28, Taylorsville
Email: info@southernpine.coop
Phone: 601-785-6511 or 1-800-231-5240
NEWTON DISTRICT OFFICE
Mail: P.O. Box 259, Newton, MS 39345 Visit: 1400 S. Main St., Newton
Email: info@southernpine.coop
Phone: 601-683-2200 or 1-800-698-9573
BRANDON DISTRICT OFFICE
Mail: P.O. Box 1929, Brandon, MS 39042
Visit: 3215 Louis Wilson Drive, Brandon
Email: info@southernpine.coop
Phone: 601-824-7070 or 1-800-698-9574
NEW HEBRON DISTRICT
Mail: P.O. Box 579, New Hebron, MS 39140
Visit: 2504 Ferguson Mill Road, New Hebron
Email: info@southernpine.coop
Phone: 601-694-2711 or 1-800-698-9571
HATTIESBURG BRANCH OFFICE
Mail: P.O. Box 15338, Hattiesburg, MS 39402
Visit: 7848 U.S. 49, Hattiesburg
Email: info@southernpine.coop
Phone: 601-264-0185
DISTRICT OFFICE BUSINESS HOURS
Monday-Friday | 8:00AM - 5:00PM Dispatch is available 24/7 by calling: 1-800-231-5240
ONLINE BILL PAY
Southern Pine Electric is pleased to offer a payment option for members interested in paying their bill by credit card, debit card, or e-check. Payments are made through a third-party automated payment service that accepts Visa, Mastercard, and Discover as well as e-checks. There is a service fee to pay online.
Visit www.southernpine.coop and click on the Pay My Bill icon. When paying your bill online, please have the following information ready:
Your account number and the last four digits of your social security number
Name on your account, including business contact name, if applicable
Valid daytime phone number and email address
Your credit card, debit card, or bank routing information, including cardholder's name and payment amount
AUTOMATED PHONE PAYMENT
Southern Pine Electric offers members the ability to pay by phone using a credit card, debit card, or e-check. This service, provided through a third-party vendor, will allow you to pay using Visa, Mastercard, and Discover, and e-checks for a fee.
Simply call 800-231-5240 to pay. When paying your bill by phone, please have the following information ready:
Your account number and the last four digits of your social security number
Name on your account, including business contact name, if applicable
Valid daytime phone number and email address
Your credit card, debit card, or bank routing information, including cardholder's name and payment amount
ONLINE FORMS MOBILE WEBSITE
Visit www.southernpine.coop for 24/7 access to some of our most requested forms. You may print and complete these forms and save a trip to your local Southern Pine Electric office.
New Member Application
Bank Draft Application
Service Checklist
Deposits and Fees
Residential Service Diagrams
Mobile Homeowner Service Pole Diagram
Southern Pine Electric's mobile website makes it easy for members to pay bills, observe outage information, and read cooperative news from mobile devices.
The mobile site can be viewed on smart phones by visiting www.southernpine.coop. Visitors will automatically be directed to the mobile site. The mobile site provides greater access to outage information during major storms, will let you quickly report an outage, and easily pay your bill.
