TABLE OF CONTENTS
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TABLEOFCONTENTS
NEWS INDUSTRY NEWS
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HEALTH HEALTHY FLEET CHALLENGE
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FEATURED 2014 ONTARIO TRUCK DRIVER OF THE YEAR
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DUE DILIGENCE..THE SECRET TO SUCCESS
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EDUCATION EFFECTIVE LEADERSHIP
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INSIDE NETWORK
24
GENERAL
4
BOLLYWOOD
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TECHNOLOGY
42
SADAKNAMA
36
THE BLIND SPOT
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EDITOR’S LETTER
JAGROOP BAL
Remembering 2014 in Trucking We are going to finish a great and historical year in trucking again. Year 2014 left some good and bad memories with us. The year started with a bad winter and almost every insurance company was concerned about the loss ratio going up. The trucking took a different turn with bad winter and the drivers were all feeling unsafe. But again being Canadian we can’t complain about the weather . Driver shortage was again a major issue in North America. The trend is not changing. The future seems to be worse again. I haven’t seen any improvement. The Canadian policies towards immigrant has not changed. The skilled labour specially truck drivers are not Canada’s top priorities at immigration list. At present the Canadian skilled labour category for immigrants is not favouring Driver category. The students are preferred by the foreign policy as they bring more revenue and are ready to do low profile jobs. EBOR was also among the hot topics; it seems to me that companies already started taking E-logs seriously. The e-log number has increased significantly. The innovative companies have already started developing driver user-friendly technology. US is waiting for the final draft for the e-log rules which has to finalized early next year.
All rights reserved. Reproduction of pictures, articles, or artwork in whole or in part without permission is strictly prohibited. Copyright © 2012 Mirage Media Inc. IMPORTANT NOTICE No warranties or representations are made on behalf of the advertisers or promotions in this magazine. If any person chooses to take any service, promotion, or respond to any advertisements, they do so strictly at their own risk, and no liability whatsoever attaches to the publishers, contributors, servants, or agents of this magazine. The advertiser agrees to protect the publisher against legal action based upon libelous or inaccurate statements, unauthorized use of photos, or any other material in connection with the advertisers or content in the Inside Trucking Magazine. Canadian Publications Mail Agreement No.42491513
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If the regulation for e-log is finalized then within next 2-4 years we might see every truck with electronic logs. We have seen lots of Mergers & Acquisitions in year 2014. Manitoulin Transport has acquired WestCan Freight Systems, Mullen Group Ltd. and Kriska Holdings Limited Announced Investment in a New Growth Orientated Transportation and Logistics Company, Manitoulin bought Canfleet Logistics, TransForce bought Vitran, Celadon Group Acquired A&S Services Group and TransForce Signed agreement to acquire Contrans Group Inc. and Mullen Group Ltd. will purchase Gardewine North, Northern Cartage, Northern Deck, Northern Bulk and Northern Logistics in early 2015 This year also brought change in the IRP plan. As of January 1, 2015, the International Registration Plan is changing to incorporate the Full Reciprocity Plan (FRP). FRP will eliminate the concept of estimated distance and use actual distance travelled by a fleet in each of the jurisdictions visited. Overall the year was good for trucking and I wish everyone a very successful next year. Wishing you Happy Holidays and a Happy New year.
JAGROOP BAL Editor
Jagroop Bal - Editor In Chief
EDITORIAL
Baljinder Tamber - Marketing Patt. B - Sales Meira K - Copy Editor Lakhwinder Sandhu - Legal Advisor
Contributing Writers Brian Lutz, David Brown Jerry Popowicz, Glenn Caldwell, Ray Haight Steve Wallace, Harinder Hundal, Dr. Preet Randhawa, Mandeep Gill, Chelsea Howard, Prabhjot Chahal, Gurjot Singh Eugene Paul
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Advertising Inquiries: sales@insidetrucking.ca General Inquiries: editor@insidetrucking.ca
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NEWS
Father and Son Team Kick it Up a Notch at The Transportation Logistics Company (TLC) Barry and Todd Brule of The Transportation Logistics Company (TLC) announced today that their company name has changed to Triage Logistics Company. The new look, name and website better reflect the boutique style offerings of the now 16 year old freight management firm. President, Barry Brule explains the reason for the change, “There were other companies operating as TLC and where we are experiencing rapid growth (the firm has doubled its revenue in the last 3 years) we felt it was time to make the change. The name “Triage”, by definition, is the act of determining priority and since 1998, this core competency has driven our organization.” The logistics company is headquartered in Montreal, Quebec and specializes in door
to door transportation from the USA and Mexico to Ontario and Quebec markets. Vice President of the newly named Triage Logistics states, “Our customers rely on us for shipments of a more urgent, complex or unusual nature. We provide heavy haul,
white glove, expedited and even fulfill ‘power only’ requirements. I think the “emergency nature” of our primarily inbound logistics business makes our new name a great fit.” Barry Brule adds, “My father started his
trucking business in 1959 and concentrated on residential and commercial moving throughout North America. His mentality of added care and tailored solutions has shaped our business in a big way. My son Todd and I have been fortunate to continue the family tradition into the third generation. We are extremely proud of our team and thankful to our carrier partner network and our loyal customer base for making our success possible.” Triage Logistics is thrilled about their new name and marketing and encourage interested parties to visit their website at www.TriageLogistics.com to learn more about their company.
OTA Raises Concerns Over T.O. Proposal on Reduced Lane Widths The competition over access to currently limited road space for inner-cities vehicle users, pedestrians, and cyclists will continue over the coming years. As these debates are settled, however, safety issues must remain of paramount importance. The Ontario Trucking Association (OTA) today raised safety concerns with City of Toronto officials regarding a plan that would consider shrinking the overall width of lanes on some roads to as low as three meters. In public statements city officials have indicated they believe wide lanes promote increased vehicle speed, and speed can be
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reduced by narrowing lanes as well as create more infrastructure capacity for cyclists and pedestrians. OTA understands modern policy dynamics of better utilizing road infrastructure for cyclists, but the association is cautioning the city on potential policies that will increase the risks of heavy vehicle collisions with cyclists and other road users. The typical width of a commercial truck is 2.6 metres – this measurement excludes the extended mirrors on commercial vehicles (highway traffic act provisions allow mirrors to extend up to 30 centimetres on each side
of the vehicle). According to reports, the City of Toronto is considering a default width for curb lanes at 3.2 or4.3 metres depending on the type of road and whether there is a dedicated space for cyclists. Through-lanes may be reduced to 3 or 3.2 metres, based on the size of the road. OTA is very concerned that, by reducing lane widths, the margin of error between all road users is decreased, increasing risk of contact and collisions. OTA has requested a meeting with the City of Toronto to better understand their plan and convey our industry’s concerns.
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NEWS
Trucking Industry Leaders Recognized with Top Honors at the 2014 Manitoba Trucking Association Fall Awards Banquet The Manitoba Trucking Industry came together to celebrate excellence in the industry at it’s fall awards gala on Friday November 14, 2014 at the Metropolitan Entertainment Centre in Winnipeg, MB. This annual event is the opportunity to recognize the efforts and contributions of those members who have distinguished themselves among their peers. Recipients of the Associated Trade Award, the Service to the Industry Award and the Distinguished Member Award were each highlighted during the event with a short video presentation. Congratulations to the following recipients:
MTA Pioneer Club Inductee(s): Julie Francis, of Arnold Bros. Transport. Pioneers Club recipients are members of the Trucking Industry who have been continually employed in the industry for at least 25 years and are actively and directly engaged in the formulation, direction or execution of policy in a managerial capacity of an MTA member company at the time of nomination.
Additional Awards presented during the event also included the 2014 Volvo Trucks Canada Manitoba Driver of the Year presented to James McKibbon, of Trappers Transport.
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Payne Transportation LP / MTA Associated Trade Award: Neil Cooke of Red River College. Annually, one member is recognized for the contributions they make to the MTA. A nominee must be an Associate member in good standing of the Association, having conducted themselves in such a manner as to have gained the esteem of their fellow members and have made a positive contribution to the programs or have contributed to the development of the Association.
RBC / MTA Service to the Industry Award: Norm Blagden of Searcy Trucking. Recipients of this award exemplify the conduct that garners the respect and esteem of one’s peers and brought credit to our industry through their contributions. Through these actions they are recognized by their peers in that they are nominated by the membership of the MTA.
Shaw Tracking / MTA Distinguished Member Award: Paul’s Hauling Ltd. The Distinguished Member Award is bestowed upon an MTA Member Company deemed to have made a long term commitment and noteworthy contributions to the Manitoba Trucking Association, its Associated Trades Division, Vehicle Maintenance Council or the Manitoba trucking industry through ongoing dedication, active participation and support of the MTA.
A new addition to the event this year was the Volvo Trucks Canada National Driver of the Year which was presented to Mark Tricco of Bison Transport. INSIDETRUCKING.CA
New Western Star Limited-Edition Calendar Takes On Toughest Challenges in 2015
There’s no challenge that a Western Star truck can’t conquer, and the new 2015 limited-edition calendar “Tough Challenges vs. Tougher Trucks” shows readers the kinds of extreme tasks a Western Star can encounter and overcome on a daily basis. The calendar incorporates illustrations from artists Eric Larsen (Portland, Ore.) and Kyle Raetz (Mason, Mich.), and design studio ilovedust (London, England) to showcase, in an artistically stylized way, that a Western Star truck can handle anything thrown at it. The conceptualized scenarios range from straightforward to more abstract. For example, April, 2015, features a 4900SB equipped with a Detroit™ DD16® engine that transports booster rockets which weigh 12
nearly 200,000 lbs. empty and are 149 feet long, while Western Star’s newest truck – the 5700XE – is prominently featured in the calendar paired against challenges such as “bean counters” and weigh stations, showcasing the aerodynamic benefits and weight advantages of the truck. “Western Star trucks are always ready for any challenge, and our new calendar showcases some the most intense jobs our customers are taking on at any given time,” said Ann Demitruk, director of marketing for Western Star.
The “Tough Challenges vs. Tougher Trucks” can be ordered through the Western Star website at www.WesternStar. com or through a Western Star dealer. For additional information, and to find a local dealer, visit WesternStar.com or call 866850-STAR (7827).
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Alliance Truck Parts Launches Second Annual Fan Friday
Data Analytic and Reporting Drivers HOS (Finesse HOS)
The Alliance Truck Parts Racing Team and Brad Keselowski, driver of the Alliance Truck Parts No. 2 Ford Fusion, completed a successful year in the 2014 NASCAR Sprint Cup Series. To celebrate this year’s success and thank customers for their support, Alliance Truck Parts once again is pleased to launch Fan Friday. Every Friday, from November 21, 2014 through February 20, 2015, Alliance customers will receive a $25 discount on any purchase of $150 or more of Alliance parts at participating Freightliner, Western Star, Sterling and Thomas Built Buses dealership locations. All Alliance Truck Parts are included in the promotion, there are no exclusions. “Fan Friday is a great way for us to celebrate the successful season of the Alliance Truck Parts Racing Team, Brad Keselowski and the No. 2 Ford Fusion. It’s been a winning alliance for everyone,” explained Ray Addison, marketing communications manager, aftermarket, Daimler Trucks North America. “We are proud of Brad’s success this year as our driver in the 2014 NASCAR Sprint Cup Series. There is no better way to celebrate his success than with our customers who have supported Alliance Truck Parts throughout the season.”
IFTA (Finesse IFTA) Cloud Dispatch MTO/DOT Audit Consulting C-TPAT, CSA, PIP, FAST Authorities and Permit Performance Monitoring
Alliance Truck Parts customers can find more information online atwww.alliancetruckparts.com/fanfriday
GOONLINE More news, and more highway chat, online! Check out www.insidetrucking.ca on your PC, Mobile, or Tablet!
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1-888-879-7442 www.grovesoft.ca
HEALTH
IT’S CANADA VS USA in the NEXT HEALTHY FLEET CHALLENGE! The ATA (American Trucking Associations) will be partnering with Healthy Trucker and Truck News in the next Healthy Fleet Challenge (www.healthyfleet.com) that will begin January 1, 2015. This time the challenge will run for 5 months with a month break in between each leg of the competition. • Healthy Fleet Challenge Competition 1 – January 1 to January 31 • Healthy Fleet Challenge Competition 2 – March 1 to March 31 • Healthy Fleet Challenge Competition 3 May 1 to May 30 Carriers, Associations and Allied trades can form a team of 5 or more members by sending their logo and contact information to info@ healthytrucker.com. The challenge is free to all companies in the trucking industry either side of the border. The team that records the largest average step count over the 3 months of competition will be crowned the 2015 Healthiest Fleet Champions (bragging rights). To spice up the competition for 2015, we will also be tracking the average steps for Canada Carriers and USA Carriers. We want to determine whose country’s Trucking Industry is more active. Team Canada will battle it out against Team USA for the Gold over the course of the 3 months (also for bragging rights). “Each of the previous challenges only lasted a month each” reported, Glenn Caldwell, Vice President of Corporate Development at Healthy Trucker. “Our first challenge was in July 2013 and we set a goal to walk around the world as an industry (25,000 miles) which we completed in only 23 days. Our second challenge was during the month of September’s Challenge for Driver Appreciation and we walked more than 30,000 miles.” With the support of the ATA, we will be taking this challenge even further this time. 14
“Walking is a critically important step towards a healthier lifestyle and something everyone can participate in,” added Lou Smyrlis, publisher and editorial director of Transportation Media. “We are all very proud to be part of this initiative and we’re looking forward to having a great deal of fun over the 5 month challenge.” Once again, FitBit devices (wearable technology) will be used to measure the steps of each team member to see who can post the most steps to the leaderboard. Individuals that do not own a FitBit can also participate by downloading the MOVES application (for free) turning their iPhone or Android phone into a pedometer. It’s no secret that our industry struggles with maintaining good health. The hectic schedules and sedentary lifestyles that many of our drivers live, make it much more difficult for them to maintain good health. Numerous studies show that if we (include many us in the office) sit for long periods of time that we have the same risk of heart attack and stroke as someone that smokes. “Sitting Disease” as Cardiologists are now calling it, can be reduced and possibly even eliminated if we make a conscious effort to just get up and walk more. We really have no choice. Becoming more active has to be the central focus of fleets if they want to help get their drivers heathier. Most of us know that we should be more active and very few fleets have the luxury of putting in a gym or have a Personal Trainer work with their drivers. ATA’s involvement and support came after a successful challenge took place between the ATA Leadership and America’s Road Team at MC&E in San Diego this October. The reason for our expansion into the US is simple - demand. Although one of the top reasons for this demand is awareness of the growing obesity epidemic (especially
in trucking), we believe that the main motivating factor is the cost of health care south of the border. Compared to Canada, US employers are responsible for a much greater share of the costs related to health insurance. The fleets we’re talking to feel this is a win-win, they can improve the lives of their drivers (and their families), while saving potentially significant costs related to healthcare. When asked about the value of the challenge, Governor Bill Graves, President and CEO of the ATA replied “You could tell that the challenge was very well received. I think the challenge underscored the importance that we all know in our lives we need to stay active, we need to keep moving and try to work towards being as fit and healthy we can be” Grave’s continued. Elisabeth Barna Senior Vice President, Communications & Public Affairs, ATA. “This past challenge was a huge success and we wanted to keep the momentum going with a follow up competition that will include many of our State Associations, America’s Road Team Captains and ATA Leadership”. Barna went on to say that “We loved the idea of having a friendly competition with our friends from the North. It made perfect sense for the ATA to join forces with Healthy Trucker in the next Healthy Fleet Challenge.” To find out more about the Healthy Fleet Challenge visit their website at www. healthyfleet.com or contact them at 1-855422-8333.
BYGLENNCALDWELL Glenn Caldwell is the Vice-President of Sales for NAL Insurance Inc. & Healthy Trucker. For over 25 years, Glenn has worked closely with many fleets across the country to ensure their Owner/Operators have the protection they need to Keep Rollin’.
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2014 Ontario Truck Driver of the Year: Born to Drive
Despite 47 years on the road and 8.5 million accident-free kilometres, Meyers Transport driver Dale Cockins never imagined he’d receive an ovation for his work or be recognized as the Volvo Trucks Canada-OTA Truck Driver of the Year. But that’s exactly what happened last evening at the Ontario Trucking Association’s annual convention and awards dinner in Toronto. “For me, this award like going to heaven,” said Cockins upon receiving the news he’d won the prestigious title. “At this point in my career, being recognized for doing a good job by the industry I love and have spent my life in is something that’s very special to me. I am extremely grateful.” OTA president, David Bradley, says: “Dale embodies the definition of a trucker’s trucker; he’s the kind of driver we wish every driver, especially the new drivers entering the industry, would emulate.” Added Peter Currie, Ontario district manager, Volvo Trucks Canada: “It’s an absolute pleasure to present this award to a driver as deserving as Dale,” he says. “Dale personifies what truck driving should be about — courteous, professional and safe. He genuinely cares about the people he works with, his customers and the other drivers he shares the road with.” Born and raised in Roslin, Ont., near Belleville, he grew up working with heavy machinery on the family dairy farm and in 17
the bush cutting logs with his father and brother. When he was 14, a neighbouring farmer asked Dale if he would deliver milk in the summer. “I said, ‘well, Bill, I don’t have a driver’s licence,’” Cockins recalls with a wry smile. “So he says, ‘aww, you’ll be alright.’ So, I did.” Still in high school, Dale’s older brother Wayne taught him to drive a truck and they ran as a part-time team until Dale was old enough to buy his own power unit – a 1961 International 4-ton – to haul pulpwood. He chopped the wood at night and delivered it in the morning before classes. Since then, Dale has owned eight trucks and driven nearly 9 million km with no preventable collisions. He has been with Meyers Transport of Belleville for the last 22 years, originally as an owneroperator and currently as a company driver. “He’s efficient, he’s dependable and above all, he’s safe,” says company president Jacquie Meyers. “Equally important, he always puts customers first. He goes the extra mile to make sure our customers are happy, whether he’s met them or not.” That was never truer than a few years ago on the afternoon of Christmas Eve, when Dale noticed a child’s swing set sitting on the dock that had arrived late from the shipper. Knowing in his heart there would be a child somewhere without a gift on Christmas morning, Dale called the customer at home
and arranged to deliver it personally. They agreed to meet at a local mall, but right away Dale knew the large box wasn’t going to fit in the customer’s car. So, like a real-life Santa Claus, he piloted his 18-wheeled sleigh to the family’s front door and unloaded the swing set. “That’s just typical Dale,” says Meyers’ VP of Operations, Joe Ball. “It’s the kind of thing he does without hesitation.” Dale has also performed many acts of courtesy and chivalry on the road. Whether it’s putting out car fires, attending to people at accident scenes, or pulling fellow drivers’ trucks out of ditches, he always stops when there’s someone in need of assistance. Dale says the most gratifying point in his career came in 1998 during the ice storms of Quebec and Eastern Ontario. He was one of several truckers who volunteered to deliver food and supplies for two months to stranded people with no heat or power. “It was trucks that got those people back on their feet – it was trucks!” Dale says passionately. “I’ll never forget that – the smiles, the handshakes – just how thankful they were for every load. That’ll stay with me forever.” As will, he promises, the feeling he got when he learned he was the recipient of the 2014 Volvo Trucks Canada-OTA Truck Driver of the Year Award. INSIDETRUCKING.CA
FEATURED
DUE DILIGENCE the Secret to Success Over the years, I have been involved with many organizations whose mantra appears to be ‘there is never enough time to do it right’. This has always baffled me because there always appears to be time to ‘do it over’. So what causes this epidemic to plague our industry? Do our people not care??? Are they incompetent??? Quite simply, the answer is that they are usually untrained in the skills of patience and due diligence. Due diligence is more than just ‘doing your homework’ on major purchases or investments. It is the scientific methodology used by successful businesses to ensure that the correct actions are taken. Now, I realize that this is a very simplistic definition, so let me elaborate….if it costs money, what is the most cost effective and efficient way to complete the task…
“Adopting the approach is simple…. training and executing the approach requires skills that we do not normally cultivate in the transportation industry” 18
Managers in our industry typically look for tasks to be done immediately. The perception is that time is money and that a failure to react quickly is akin to throwing money away. The reality is that when we expedite a plan without examining all of the repercussions, we generally make costly decisions that lead to errors or re-work. Let’s look at an example; a few years back, I was working with a company that was upgrading its dispatch system. The system was integrated and it was determined that it was somewhat inflexible on the driver payroll side if an order was entered incorrectly or if assessorial charges were to be applied after the order was closed. Drivers picked up on this immediately and starting complaining that there pays were short (drivers always catch these sorts of things). As a result, an intricate system was put in place IMMEDIATELY to ensure that the drivers were paid properly while the programmers worked on the systems issue to allow for corrections to the orders after it was closed. The programming correction took 11 months to put into place. After the
new and improved dispatch system was implemented, the driver payroll corrections were virtually eliminated. Several months later, during the yearly budget meetings, it was noted that there was a sharp drop off in the assessorial billing in the Toronto branch. Things such as tailgate deliveries, cubing charges were down over the previous fiscal year and re-delivery charges had virtually been eliminated. Correspondingly, driver costs as a percentage of revenue were up by nearly 1%. Upon investigation it was determined that the driver correction process that was put in place for almost a year did not take into consideration additional billings to the customer. This equated to approximately $160,000.00 shortfall in revenue for the period, which would have dropped right to the bottom line. Money that was earned, but impossible to recoup. So, in the extremely hectic world of transportation, how does one take the time to investigate options to ensure that the best course of action is taken?
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Question Everything….. Now my next statement may cause some grief to managers who are insecure in their roles….ask your people to question everything. Now I am not suggesting that we ask questions for the sake of asking questions. However, it has been my experience over the last several years that discourage questions from subordinates. In fact, the prevailing perception is that if your subordinate challenges a decision, it is a direct challenge to the manager’s authority or competency. Nothing could be further from the truth…. Managers have conditioned their people over the years to do what they are told. Independent thinking and voicing ones opinion has been discouraged. Those brave enough (or young and naïve enough) to challenge ‘the Boss’ are frowned upon and discouraged from interjecting new ideas. As a result, the same people who created the problems (the leaders and managers) are forced to solve their own problems. No new ideas are cultivated…a different perspective is not viewed and employees are not nurtured and developed. This is a short sighted and arrogant approach to problem solving. The people dealing with the issues have to be involved. Encouraging staff to question all possibilities should not be perceived as a sign of weakness in management. It should be viewed as an opportunity to develop new ideas and challenge the existing paradigms. Also, the more involved your staff is in developing solutions to problems, the more likely they are to buy into the program and ensure the overall success of the project. It is human nature to have resistance to change. Involving those most affected by the change softens the impact and decreases implementation times.
The What if Dilemma ‘What if’… is the most common statement in business. Asking ‘What if’ before a change is made will often lead to discussions and will generally pose questions. Questions...should lead to dialogue and will generally create more questions. The more complex the situation, the more ‘what if’ scenarios that will arise. In the example I spoke of earlier regarding manual changes to driver payroll; all the ‘what if’ questions were asked several months after the change. ‘What if we check with the administration team to see how this will impact invoicing’…was never asked prior to the change. Instead, the question was ‘why didn’t we check with administration on this?’
Data Analytic and Reporting Drivers HOS (Finesse HOS) IFTA (Finesse IFTA) Cloud Dispatch MTO/DOT Audit Consulting C-TPAT, CSA, PIP, FAST Authorities and Permit Performance Monitoring
“A question is always going to be asked…..my preference is to ask it, rather than have my employer ask it.” BY STEVE WALLACE Principal GWallace 3 Management Solutions
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Daimler Trucks North America Launches New Truck BucksSM Website
Truck BuckSSM, the popular Daimler Trucks North America (DTNA) rewards program, has unveiled a new website that provides even more benefits for Truck Bucks members. The new website, www. MyTruckBucks.com, launched November 11. With enhanced features, like an updated search/sort function, the new site makes it easier for customers to find the parts and service specials that are right for them. Members are also able to locate their closest retail location on the site, and select their preferred retail location. The Truck Bucks rewards program, which launched at the Mid-America Trucking Show in March, 2014, today has over 12,000 members. Through the free program, members receive discounts on parts and service automatically at checkout, without the need for coupons, at participating Freightliner, Western Star, Detroit™ and Thomas Built Buses locations. “Through the Truck Bucks program, we reward our customers for the parts and service they purchase every day,” said Ray Addison, marketing communications manager, DTNA Aftermarket. “Our customers can now more easily navigate the wealth of rewards offered through the program. It’s another way we are providing convenience and value to our customers.”
To view the new website or to sign up for Truck Bucks, customers can visit www.MyTruckBucks.com or a DTNA retail location.
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Trailer Wizards acquires Bryant Trailer’s assets
Trailer Wizards announced that it has acquired the assets of Bryant Trailer Services Inc. The purchase adds inventory, tooling, mobile trucks and Bryant Trailer customers and employees to Trailer Wizards. “We’re very excited to introduce ourselves and welcome Bryant Trailer Services’ customers to Trailer Wizards,” said John Geertsema, vice-president of Trailer Wizards’ Ontario Region. “This news comes on the heels of our new shop expansion in Mississauga and, with the addition of Bryant’s employees and mobile units, it means an even higher level of service from Trailer Wizards.” Peter Bryant, president of Bryant Trailer Services, added: “We are delighted to know that our valued employees and customers are being left in good hands with Trailer Wizards.” Trailer service for Bryant’s customers will continue at the Trailer Wizards’ Mississauga branch at 1880 Britannia Road East.
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EDUCATION
light on what was already there. Their style and class was not contrived or manufactured, what we saw was nothing more that what already existed and it was class and it gave us all something to aspire to. The world seemed a better place because of the folks that were our role models of the day. I’m confident that these same types of role models exist today and these same types of folks are walking in our midst as I write this piece. That Micro examination of todays media though shows every freckle wart and hiccup that ever existed in ones past and regardless of ones character you will be vetted in the public eye to that situation or circumstance and lets face it who needs that type of scrutiny. Even if you were prepared to endure the focus on yourself, all of those around you will suffer the same level of scrutiny and should they have a skeleton in their closet, condemnation by association will be swift.
FFECTIVE
LEADERSHIP in business, politics a family
or in any situation or organization is critical to the success of that sit,uation. I have seen and been involved in many situations at many trucking companies, non-profit organizations, and community efforts that would not be suffering but for one missing element, effective leadership. Someone with dedication vision and a strong moral compass who walks the walk can fix almost any issue in any circumstance; I know this to be true! Leadership used to be tied to that person being a role model but that idea is suffering badly in the public eye. I have been fortunate in my lifetime, along with many of you I’m sure, to be exposed either through teachings or first hand witness to many great leaders that were in the public purview. Folks like Tommy Douglas, father of the Canadian Health Care System, Winston Churchill and his heroic stand during World War 2, JFK and the unfolding of the civil rights movement, Terry Fox, Mike Hanson and 22
the list goes on and on! These were and are great role models and these were folks that knew the price of leadership whether they sought it out on purpose or it came to them as a result of a heroic effort, they rose to the occasion for all to see and stood proud. Of course todays scrutiny is much more of a micro lens than the macro lens of just a few decades ago but even so when these folks were elevated to their pedestals by “we the public” it seemed that all we did was shine a
Where big business and the mainstream media direct their spotlight and whom they place on a pedestal these days is of course the youth of North America, the trendsetters, and the consumers. Look at what’s happened in just the past 3-5 decades, during that period our elders who were once upon a time invaluable advisors to our youth, have been transformed from role models, knowledge givers and resources of a life of experience they were willing to share, into a burden on society. The very infrastructure that they built for us to live in now is turning on them and blames them for the high cost of supporting them in their advanced years and the cost associated with health care and other social infrastructure. I am no conspiracy theorist but I believe what’s happened is that the mainstream media’s focus has lead us down a path that is directly pointed at the youthful consumer and the advertising dollars that come with selling products and services, and in doing so they have discounted our elders in todays society. The focus today is on youth and future possibilities not accomplishments of the past and calling on that wisdom to offer opinion on today’s reality. Direction is given and taken from advertisers trying to solicit young consumers by portraying them as the chosen generation, the folks who will evermore carve our trek into the future, new is better, old is bad. It was just a few short decades ago that seeking advice from ones elders was common practice and always looked upon as a prudent thing to do. How often do you hear of that INSIDETRUCKING.CA
today, typically the elders amongst us are uninitiated in the world of technology and are made to feel left out of the loop and disconnected from the rest of the world, discounted in there value as people! I think young leaders in our industry would be wise to consult and listen to the successful people before them who made our industry so successful Nothing takes the place of experience and common sense; it was explained to me this way by an acquaintance that has a PhD in education, he says that young people have what is referred to as liquid knowledge. Which is the knowledge that comes from studying a particular subject or learning as they move through a situation? Mature people have liquid knowledge and have crystal knowledge, which is the additional knowledge that comes from having worked through a particular subject or situation once or many times. It is additional knowledge that comes from experience, trial and error, getting better and better at something, minimizing the scares, bin there done that, know the drill! So whom do you call on when you need advice whether you’re an
Owner Operator and company owner a department manager or a company driver? We all from time to time should have an experienced confidant to bounce things off of and to act an s a sounding board and what are the issues of today in this business of trucking. According to the ATA they are, HOS and the shortage of qualified drivers, fuel issues; congestion; government regulations; tolls and highway funding; tort reform and legal issues; truck driver training; environmental issues; and on-board truck technology. See anything new here from the last 3-4 decades, I don’t, and I do recall this old ditty “A wise man learns from the mistakes of others while fools learn from their own mistakes.” Safe Trucking Rjh
BYRAYHAIGHT CEO at Transrep Inc. Executive Consultant at NAL Insurance President at Haight Consulting Group Inc.
Polaris Transportation Announces New VP for U.S. Operations The management at Polaris Transportation Group is excited to announce the appointment of David Bush as VP of Business Processes. The newly created position will focus on improvements to the U.S. infrastructure for the fast growing, Transborder LTL carrier. As a Canadian based operation, Polaris saw a need to add a senior person with a strong U.S. carrier background. President Larry Cox explains, “David Bush came to us through our partnership with his former employer. He’s great with detail and has a comprehensive blend of ops, sales, technology and carrier relationship experience. He is the ideal candidate to fine tune and expand the U.S
markets we serve.” David’s past career accomplishments have seen him in senior roles with A. Duie Pyle, Translogistics and most recently with Land Air Express. David’s new position will see him on the road extensively as he assesses and implements the changes he feels will boost Polaris’s position in the U.S. David states, “I’ve been told I’m relentless when I come across something that isn’t working like it should. I have always been able to see the broken links in processes and operational procedures and I don’t give in until they’re fixed and working properly.” David resides in Birdsboro PA, a small community of 5,166 people and as a point
Mullen Group Announces Acquisition to Expand its Trucking/ Logistics Network 24
of interest, hometown to YouTube founder Chad Hurley. Dave Cox, EVP & COO at Polaris states, “David Bush and I hit it off immediately. He was great to work with as a carrier partner and he liked our company’s business approach as well. When the opportunity came up to bring him on as a VP with our company, we jumped at it.” David Bush starts his new career with Polaris Transportation Group on December 8, 2014. At this time, he will be based out of Birdsboro and his immediate plans include a trip to meet the Polaris Team at their head office facility in Mississauga, Ontario, previous to the holiday season.
Mullen Group Ltd. announced the signing of a definitive acquisition agreement to acquire the business, including land and buildings, of the Manitoba-based Gardewine Group Limited Partnership one of the largest privately owned transportation carriers in Canada, in an all-cash transaction for total consideration of $172.0 million (the “Transaction”). Gardewine is comprised of the following businesses: Gardewine North, Northern Cartage, Northern Deck, Northern Bulk and Northern Logistics. The Transaction is expected to close in early 2015, subject to the satisfaction of all closing conditions customary for this type of transaction, including the receipt of certain third party regulatory and governmental approvals. Gardewine, a well-established and reputable company founded in 1952, provides both regional less-than-
truckload (“LTL”), truckload and specialized truckload services primarily in Manitoba and Ontario operating a fleet of approximately 660 trucks and 1,300 trailers through a network of 34 owned and leased terminals, employing over 1,500 employees and 140 contract owner operators. Mullen Group expects the Transaction will contribute additional annual revenue in excess of $225.0 million and will be immediately accretive to Mullen Group shareholders. Currently Gardewine generates margins that are lower than Mullen Group’s existing Trucking/Logistics segment, however management believes that once synergies are realized, accompanied by focused capital allocation initiatives, margins will improve and compare more favourably with existing business units in the segment.
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Mack Trucks Launches Inaugural Mack Masters Competition Highlighting Mack’s commitment to superior support and service, the inaugural Mack Masters Competition recently kicked off with 991 dealership participants, making up 263 teams from 171 locations throughout the Mack Trucks dealer network. The winning team will take home the championship trophy following a hands-on competition June 16, 2015 at the Mack Customer Care Center in Allentown, Pennsylvania. The Mack Masters Competition tests participants’ knowledge of Mack systems and procedures through questions and tasks that require the teams to work together to research and solve problems related to every aspect of the service experience. “Mack technicians and support teams have immense pride in what they do for Mack customers and are always looking for ways to be even better,” said Stephen Roy, president of Mack Trucks North American Sales and Marketing. “Challenging service and parts personnel to prove their mettle ultimately will improve their speed and accuracy, leading to reduced downtime and more satisfied customers.”
OIL CHANGE TRUCK REPAIR TIRE CHANGE TIRE REPAIRS
Teams in five regions – Canada, Central, Northeast, Southeast and West – will compete in two rounds of online challenges through March 2015. Each of the three rounds preceding the hands-on competition has a theme: products, systems and diagnostics. Within each of those themed rounds are questions related to parts, service, warranty and technology. Five finalists – one team from each region – will be announced in April at the Aftermarket & Soft Products U P T I M E conference in Dallas, and will compete June 16 in a realtime, on-site competition in Allentown to determine who takes home the first Mack Masters championship trophy.
Competition is run by the Mack Trucks Academy, which develops and implements Mack’s aftermarket support and service training programs. The academy recently received Continuing Automotive Service Education (CASE) accreditation from the National Institute for Automotive Service Excellence (ASE). Follow the ongoing results from the Mack Masters competition at www.mackmasters.
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Phone: 905-693-4178 Fax: 905-693-4179 8604 Escarpment Way Milton, ON L9T 0M1 mmichalec@transprofreight.com
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SAFETY & COMPLIANCE
FMCSA Seeks Comment from the Public, Insurance Providers, Motor Carriers on Revising Minimum Levels of Financial Responsibility The Federal Motor Carrier Safety Administration (FMCSA) has announced through an Advance Notice of Proposed Rulemaking (ANPRM) that the Agency is seeking comment from the public, liability insurance providers, motor carriers, brokers and freight forwarders on the safety and financial impacts of revising minimum levels of financial responsibility.
as a means to protect the public in the event of a crash. An April 2014 Report to Congress found that while catastrophic motor carrier crashes are rare, the costs for resulting severe and critical injuries can exceed $1 million; current insurance limits do not adequately cover these costs, which are primarily due to increases in medical expenses and other crash-related costs.
The Federal Government has long required motor carriers to maintain certain levels of financial responsibility, either through insurance, a bond, or other financial security,
To provide a basis for proposing changes to insurance rules and estimating those impacts in the future, the Agency is seeking additional information on 26 questions. Whenever
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possible, commenters should provide data in support of their responses. FMCSA recognizes that an individual commenter may choose to respond to all of the issues or only a subset, based on his or her interest or area of expertise.
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MODEL 220 CLEAR FRAME RAIL PACKAGE OPTIMIZES BODY INSTALLATIONS Kenworth announces three, important new options for its medium duty cabovers that open the door for even more diverse customer applications and body customization. The new options for the Kenworth K270 and K370 cabovers include a compact back-of-cab exhaust system to allow more space for custom bodies; right-side steer for street sweeping, refuse and road maintenance applications; and expanded PACCAR PX-7 engine ratings. Kenworth’s clear frame rail package, introduced earlier this year, has been improved and provides nearly 12 more inches of space for body installations. The clear frame rail package and exhaust package gives body builders even more room for customization. It frees up frame space back-of-cab and allows body builders flexibility with their components. “The result is that Kenworth cabover applications have been extended - literally. This combination also allows for additional transmission PTO clearance, which is a plus, especially for construction applications,” said Kurt Swihart, Kenworth marketing director. TThe K270 and K370 cabovers can now be specified with the PACCAR PX-7 engine at a new top rating of 260 hp and 660 lbft of torque, in addition to a new 200 hp and 520 lb-ft of torque rating. The standard engine rating is 220 hp with 520 lb-ft of torque, mated with an Allison 5-speed transmission. “More choices for engine ratings means fine-tuning the Kenworth cabovers to a customer’s specific application,” explained Swihart. “These are work trucks and the more we offer, the higher the degree of customization we can provide.” Compared to a typical medium duty conventional, the K270 and K370 offer up to a 30 percent improvement in curb-to-curb turning, while a 63.4-inch BBC provides an extra 45 inches of payload room. The Kenworth K270 and K370 come with 22.5inch tire and wheel packages. Kenworth also recently announced a 19.5-inch tire and wheel option for the K270 for easier curbside pick-up and delivery. Both truck models offer a standard air-ride driver’s seat and 2-person bench seating with storage underneath, with the singleseat option now also available. Wheelbases range from 142 to 242 inches in 12-inch increments, and Kenworth cabovers can accommodate bodies from 16 to 28 feet. A large 2,500-square-inch wraparound windshield combines with large side windows to give optimum visibility. “We continue to evolve our Kenworth K270 and K370 cabovers to serve new applications as these models gain customer recognition in the marketplace. There is almost no job these cabovers can’t do,” said Swihart.
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PETERBILT MANITOBA-EAST JOINS PETERBILT DEALER NETWORK Peterbilt Manitoba Ltd. added a third dealership to their group with the opening of Peterbilt Manitoba-East, a parts and service facility in Springfield, Manitoba, just east of Winnipeg, Peterbilt Motors Company recently announced. “We’re pleased to add a new location to our network and expand our ability to serve our customers,” said Dealer Principal Doug Danylchuk. “The entire team at Peterbilt Manitoba is focused on providing superior customer service and we will continue that tradition with our newest store, Peterbilt Manitoba-East.” Peterbilt Manitoba-East has six service bays staffed by skilled, factory-trained technicians. Their parts warehouse is 1,500 square feet and their parts retail area is approximately 600 square feet. The dealership is conveniently located along the Perimeter Highway with easy access to the store and ample truck parking. Hours are Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4:30 p.m. Peterbilt Manitoba-East is the third dealership operated by Peterbilt Manitoba Ltd., the other two are full-service dealerships in Winnipeg and Brandon. Peterbilt Manitoba has been serving the region for more than 30 years. Peterbilt awarded them the North American Dealer of the Year in 2010 and Canadian Dealer of the Year in 1996. Additionally, they won Peterbilt Best in Class awards in 2002, 2003 and 2009, and Peterbilt Standard of Excellence awards every year since 1996.
The new dealership is located at: Unit 1-2, 75 Don Valley Parkway Springfield, Manitoba R0E 1J0 204-668-6399 local 888-563-7383 toll free 204-654-3337 fax www.peterbilt-truck.com
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NAVISTAR DEALER SERVICE TRAINING PROGRAMS RECEIVE COVETED ASE CASE TRAINING PROVIDER ACCREDITATION Navistar announced that its Dealer Education team has received certification from the National Institute of Automotive Service Excellence (ASE) for the company’s dealer training programs. “We are pleased to announce the re-accreditation of Navistar as a Continuing Automotive Service Education (CASE) training provider,” said Dave Milne, president, Automotive Training Managers Council (ATMC). “The strength of the CASE program is built upon the dedicated training providers, like Navistar, who place quality first and deliver some of the best technical training available in the mediumand heavy-duty truck market.” In August, following an extensive review of instructor qualifications, training methods and materials, representatives from ATMC visited Navistar’s Product Support Center in Woodridge, Ill. and completed an on-site evaluation of the company’s training curriculum and development process, the final step before accreditation. Navistar’s training programs offer both hands-on and web-based courses, focusing on the success of dealer and customer technicians. The curriculum is designed to give technicians the knowledge needed to best diagnose and repair the company’s products quickly and with the best quality—contributing directly to improvements in vehicle uptime.
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“Navistar takes pride in the quality of our service training programs” said John Koenig, manager, Navistar Service Education. “We believe our customers deserve the best service experience possible and highly-trained technicians help make that happen.” Navistar is one of two OEMs that provide ASE-certified CASE training for the mediumand heavy-duty trucking industry. The company typically offers 125 different courses each year, and has had more than 221,000 course completions in 2014.
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BY BALDEV SINGH
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NAVISTAR INTRODUCES MULTIPURPOSE VEHICLE DESIGNED FOR GLOBAL DISASTER RELIEF EFFORTS At this week’s AIDF (Aid and International Development Forum) Disaster Relief Summit in Washington, D.C., Navistar, Inc. has partnered with Terranova GTS, LLC to showcase an International® DuraStar® MultiPurpose Vehicle—a truck designed to aid in disaster relief efforts with a vehicle mounted water purification treatment system capable of purifying 5,000 gallons of drinking water per day. The versatile truck also includes firefighting capabilities and a mobile medical unit. “This state-of-the-art multi-purpose vehicle provides a critical resource to aid disaster relief efforts around the world,” said Tom Clevinger, Navistar senior vice president, Global Truck and Bus. “The first of its kind in the industry, this truck can serve as a life-saving tool and is equipped with a water purification system and firefighting capabilities and includes a
mobile medical unit for emergency rescue and triage operations.” The International DuraStar MPV is an ideal solution to cover an ample spectrum of relevant needs that includes water purification, fire and sanitary crises as well as mobile medical assistance. From unplanned, emergency situations to programmed activities such as water supply and medical campaigns, the versatility of the MPV allows for optimal asset utilization and maximized return on investment. Developed with Navistar’s humanitarian partner, Terranova, the International DuraStar MPV is equipped with a U.S. Environmental Protection Agency (EPA) certified microbiological water purifier. The vehicle mounted water treatment system
physically removes particulate, turbidity, bacteria, virus and cyst from virtually any water source including rivers, lakes, streams, ponds, shallow wells, groundwater under the direct influence of surface water, rain water, unsafe municipal supplies and springs. “We’re proud to have developed this versatile, multi-purpose vehicle and we’re excited about its potential impact to provide humanitarian aid and support for crises around the world,” Clevinger added.
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Daimler Trucks North America Sets North American Commercial Vehicle Industry Record for Order Intake Daimler Trucks North America (DTNA) announced vehicle order intake for Class 6 – 8 NAFTA and exports markets reached 31,304 units in the month of October. The order figure represents the single largest order month on record for DTNA, as well as sets the new industry benchmark in terms of order intake in a onemonth period. In October, month over month industry orders were up 61.2 percent, with DTNA’s growth of 116.9 percent. DTNA’s order share was 51.9 percent of the industry total of 60,307 units according to the monthly preliminary order report issued by ACT Research Co. (ACT). Numerous large fleet orders contributed to record order intake, as well as accelerated order intake from small to medium sized fleets seeking expedited replacement of aging vehicles. “Daimler Trucks has a broader global footprint than any other manufacturer with strong pillars in Europe, America, and Asia. Intelligent platforms and components sharing enable us to deliver in each region the products with the best total cost of ownership for our customers,” says Dr. Wolfgang Bernhard, the Daimler Board of Management Member responsible for Daimler Trucks and Buses. “The number of incoming orders generated by Daimler Trucks North America in October demonstrates that our strategy is effective and that our vehicles provide customers with tangible benefits.” DTNA continues to be the undisputed North American market leader with nearly 38 percent of the industry’s Class 6 – 8 NAFTA retail sales. DTNA’s flagship vehicle, the Freightliner Cascadia Evolution is pacing industry order intake for long-haul applications that demand the highest level of fuel efficiency. “Daimler Trucks North America is proud of our recordbreaking October and we offer our sincere thanks to our customers and dealers for their confidence in our products,” said Martin Daum, president and CEO, Daimler Trucks North America. “Our customers’ dedication to acquiring vehicles with a proven real cost of ownership solution has driven sales of the Cascadia Evolution, as well as the expansion of Daimler Trucks North America’s entire product portfolio.”
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TRP Introduces New All-Makes Turbochargers, Power Steering Pumps, Windshield Wash and LED Work Lamps Fleet managers and truck operators can rely on even greater parts availability with TRP’s newly expanded offering of replacement parts, including TRP turbochargers, power steering pumps, windshield wash and LED work lamps. “Truck operators spend so much of their time on the road, the last thing they want to do is spend more time looking for reliable replacement parts,” said Jeff Hughes, TRP development manager. “With TRP’s recent parts additions, operators and fleet managers can find more of the parts they need to get back on the road fast. And by using our award-winning website, TRPParts.com, it’s even easier to find the right part, regardless of make or model.”
Turbochargers
The TRP engine program features new, nonremanufactured TRP Turbochargers which are available with no core charge. TRP turbochargers are designed for increased durability and improved turbo life and all turbochargers are tested to ensure reliable performance.
Power Steering Pumps
As a key component of the steering system, TRP pumps provide the correct amount of pressure to decrease steering effort, increase vehicle safety and ease driver fatigue. Every TRP power steering pump is tested to ensure performance, offering drivers peace of mind on the road.
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Drivers need dependability when it comes to
Windshield Wash
Using natural cleaning agents to power through dirt, bugs and tree sap, TRP Premium windshield wash also beads and repels rain to keep windshields clear for improved visibility. “TRP’s windshield wash is a great choice for operators looking for all-season performance. It offers freeze protection to -30 degrees Fahrenheit, so it’s suited for all range of climates,” Hughes said.
ED Work Lamps
visibility, andTRP LED work lamps offer a compact, durable design that provides bright, uniform lighting for better visibility. TRP LED work lamps have a low power draw and also come with a lengthy 10-year warranty.
O v e r the last 20 years, TRP’s product breadth has continued to grow, offering quality, value and reliability in all-makes replacement parts. Available through a network of 2,000 authorized retailers, TRP offers 110,000 parts worldwide. “We’re excited to offer these new parts in the TRP program, and we’ll continue to grow our product lines to provide the industry-leading performance and reliability customers expect from TRP,” Hughes said.
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6767 Invader Cres., Mississauga ON, L5T 2B7 45
FEATURED
BY JAGROOP BAL
T
he word ‘Cargo Theft’ is becoming familiar day by day. The easy way of making money is common now. The hard working trucking companies are disappointed due to this problem . The insurance companies are taking trucking companies with tough hands. Lot of good and safety driven companies are going out of business as Insurance companies have stop giving them the insurance. I know at least 10 companies in GTA area who were denied insurance because of high loss run as a result of thefts. As per previous year stats December is the most risky period, the thief’s are looking to celebrate Christmas with more cargo thefts. I am just trying to alert the trucking companies that the make sure you secure your cargo. No area is a safe area. More sophisticated criminals may steal the truck and/or trailer and dump it on the side of the road or in an industrial area. They can then observe from a safe distance to test whether a tracking system is embedded in the truck and/or trailer, and to see if law enforcement is monitoring the stolen equipment. At rest stops or fueling stations to give up their trucks, or wait until the driver has left the truck and trailer unattended. Thieves are knowledgeable and trained in gaining access to the truck and manipulating the ignition system. They then drive off with the stolen equipment. The GTA, including Brampton and Mississauga, is known for having the highest 46
rates of cargo theft in Canada. Trailer thefts in this area are evenly spread among thefts from what are listed as secured lots and other unsecured lots such as public parking, truck stops, etc. Brampton accounts for approximately 25% of all cargo theft incidents recorded for the province of Ontario. Here’s some ways to Prevent Cargo thefts: 1. Routes & Transit Times: Don’t ship merchandise over the weekend. Be aware of high theft areas of the country that could be part of a potential route. . 2. Right Technology : GPS tracking tools can help determine a stolen vehicle’s location, and geofencing solutions send a security alarm if a vehicle travels outside a prescribed route or enters high-risk areas. 3.Background Check for Drivers and Employee: Sometimes the thieves are not outsiders but your own drivers or employees. When hiring employees make sure to perform a background check -request criminal records, references and research the person as much as possible before hiring them. 4. Educate your Drivers: Makes sure your drivers know the risk of cargo theft. Educate them on preventive measures such as always locking the doors when they get out of the truck, never leaving the keys on the ignition
and being on the lookout for abnormal activity. 5. Trailer Seals and Padlocks: Be sure to lock tractors and trailers with the latest highsecurity locking devices. 6. Partners and intermediaries: Carefully select transportation partners and intermediaries. Remember that these companies have care, custody and control of goods once they leave your premises until they reach their destination. 7. Yard security: There must be a single entrance/exit door. The yard should have sufficient lighting to ensure safety and security of our people and equipment. There must be surveillance cameras and security alarm over all the places to cover from each angle. 8 Security Audits: there must be regular audits and these audits must be recorded. Operations and personnel change, and criminals are always harvesting fresh ideas and modifying previous techniques. 9. Support Law enforcement: Because criminals can move stolen goods quickly, immediately report all suspicious activity and/or theft to management and law enforcement officials. If you feel you are being followed or are forced to stop, call 911 immediately.
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