TABLE OF CONTENTS
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GOONLINE Check out www.insidetrucking.ca on your PC, Mobile, or Tablet!
TABLEOFCONTENTS
NEWS INDUSTRY NEWS
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FEATURED SNAP...IT ONLY TAKES A SECOND
14
TRUCKING LIFE UNSUNG HEROES
17
FOCUS ON EVERYTHING YOU DO
18
EMBRACE CHANGE
20
EDUCATION USING SOCIAL AND CONTENT MARKETING TO GENERATE SALES LEADS
22
GENERAL
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BOLLYWOOD
39
TECHNOLOGY
42
SADAKNAMA
36
THE BLIND SPOT
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EDITOR’S LETTER
JAGROOP BAL
The growing trend to become overnight millionaire is becoming common in these days. A person tries to do anything to become richer. New immigrants from trucking community are becoming the targets . After doing a hard work of 60-70 hours a driver makes 1000$ - 1200$/week but after a successful trip of one truck through the border with drugs could make him 25000$ - 50000$. What you think is better hard work or drug trafficking? It seems very simple to say but the after effects of this shortcut of making money could lead to a long lasting effects on a truck driver , his family and trucking community. I always use to say that whatever drug you try to smuggle , eventually will be consumed by you or your kids or grand kids. By going through a successful border crossing with drugs might give you quick cash but ultimately it will ruin some life. During an outbound inspection, a U.S. or Canadian immigration-customs agent asked the driver if he had anything to declare. The man behind the wheel said no, the tractortrailer was empty. But he appeared nervous and wouldn’t make eye contact, so the agent asked him to step out of the cab. Uneasy and shaking, the driver almost stumbled out. The trailer had a fake floor and was full
All rights reserved. Reproduction of pictures, articles, or artwork in whole or in part without permission is strictly prohibited. Copyright © 2012 Mirage Media Inc. IMPORTANT NOTICE No warranties or representations are made on behalf of the advertisers or promotions in this magazine. If any person chooses to take any service, promotion, or respond to any advertisements, they do so strictly at their own risk, and no liability whatsoever attaches to the publishers, contributors, servants, or agents of this magazine. The advertiser agrees to protect the publisher against legal action based upon libelous or inaccurate statements, unauthorized use of photos, or any other material in connection with the advertisers or content in the Inside Trucking Magazine. Canadian Publications Mail Agreement No.42491513
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of drugs. He ended up in jail and upon investigation the driver admitted that this is his 6th trip and he had made quick cash in the past smuggling. What will happen to his family and kids?
kids , families and they have to understand that one day their own son or grandson could be the victim of that smuggled drugs. The smuggler could be thinking of making quick money but I firmly believe that the end users will be their own KIDS.
The United States and Canada are bound together by a common border that stretches across 5,525 miles (8,891 kilometers) of land and water. Canada is the most important trading partner of the United States, accounting for almost 20 percent of all U.S. trade, and is the leading export market for 39 of 50 states. As per the experts the truck drivers are the easy victims of becoming mules rather than another professions. Truck drivers who make an average of $1000 a week — could be getting sucked into organized crime’s big payoffs. South Asian drivers contribute the biggest number in this profession and it is most likely that they will be the leading contributor to the trafficking of drugs also. The Indian community believes in progress & better living standards . If they fail to achieve the level in their timeline then the frustration grows and they are easy victims to do crimes. Mirage Media request to the big players that are responsible for any trafficking should stop doing it as they will be ruining lot of
JAGROOP BAL Editor
Jagroop Bal - Editor In Chief
EDITORIAL
Baljinder Tamber - Marketing Patt. B - Sales Meira K - Copy Editor Lakhwinder Sandhu - Legal Advisor
Contributing Writers Brian Lutz, David Brown Jerry Popowicz, Glenn Caldwell, Ray Haight Steve Wallace, Harinder Hundal, Dr. Preet Randhawa, Mandeep Gill, Chelsea Howard, Prabhjot Chahal, Gurjot Singh Eugene Paul
DESIGN Mirage Media Inc. Publication#: 42491513
Visit us online at: www.insidetrucking.ca
Advertising Inquiries: sales@insidetrucking.ca General Inquiries: editor@insidetrucking.ca
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Anxious: Higher risk individuals may panic or freeze when faced with unexpected road situations, and may feel unsure about their driving abilities. Risk-taking: Higher risk individuals tend to seek excitement, enjoy taking risks and may underestimate possible negative consequences of their actions.
We provide training, coaching and management considerations. For more information, please contact us at: http://transrep.ca/transclick/
NEWS
Con-way Freight adds more CNG tractors to fleet Con-way Freight has added additional Freightliner Cascadia 113 compressed natural gas (CNG) tractors to its fleet. Freightliner began production of the Freightliner Cascadia 113 natural gaspowered tractors in August 2013 and these units are the first Cascadia day cabs with factory-installed CNG tanks to hit the road. The tractors are equipped with the Cummins Westport ISX 12 G engine and will be used in the Texas market. It is the second deployment of Freightliner CNG-powered units for Con-way Freight, which since 2011 has operated Freightliner medium-duty tractors, powered by the Cummins Westport ISL G 8.9L engine, on a test basis in the Chicago market. “Freightliner has been an excellent partner as we have explored how natural gaspowered trucks fare in our operating environment,” said Randy Mullett, Conway’s vice president of government relations and public affairs. “These new units will allow us to expand our knowledge base, particularly with respect to how the larger
CNG-powered engines perform in our linehaul network. “We believe natural gas has a viable future for heavy-duty commercial freight operations like ours,” Mullett continued. “As the infrastructure matures and the units become more cost competitive, we expect the opportunities for expanded use will increase.” “We’re proud to see our first Cascadia CNG tractors with factory-installed fuel tanks join the ranks of one of the most reputable, top fleets in the nation,” said Steve Mignardi, Freightliner Trucks Director of National Accounts. “Con-way Freight has been a longtime partner and we look forward to working together as sustainable fuel technology continues to evolve.”
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Daimler Trucks North America Readies New Loyalty Program
Daimler Trucks North America (DTNA) announces a new customer loyalty program for owner-operators and small fleets. Known as Truck Bucks, this loyalty program will be aimed at rewarding customers with parts and service specials at Freightliner, Western Star, Detroit and Thomas Built Buses service locations. Customers enrolled in Truck Bucks will receive discounts and special product incentives. Specials will include discounts on select parts and services designed to introduce customers to the full breadth of DTNA’s aftermarket offerings. This program is designed to be customer-friendly with discounts applied at check-out without the need for coupons or further action by the customer. “Truck Bucks is a great opportunity for us to reward our customers for their loyalty to the DTNA network,” explains Todd Biggs, director, aftermarket parts and service marketing for Daimler Trucks North America. “This program will allow us to get closer to our customers, and help us to facilitate a rewarding aftermarket experience overall.” The DTNA dealer and distributor network has taken great lengths to improve the customer experience at the service level through the integration of new technologies and operational efficiencies at every stage of the truck buying and post-purchase cycle. “We recognize that today owner-operators and small fleets have a lot of options for parts and service. They are very conscious of total cost of ownership,” added Biggs. “To us, that means our parts and service operations have to be exceptional in both quality and value. Truck Bucks is an example of our commitment to put the customer first.”
GOONLINE More news, and more highway chat, online! Check out www.insidetrucking.ca on your PC, Mobile, or Tablet!
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NEWS
Three More Guilty Pleas in Federal Pilot Flying J Investigation More guilty pleas were secured on Monday as part of the federal probe into truckstop mega-chain Pilot Flying J, taking the total number up to 10 so far. Brian Mosher, the former national director for sales, admitted to one count of conspiracy to commit wire fraud and mail fraud before a federal judge in Knoxville. Two other former employees, Christopher Andrews and Lexie Holden, each admitted to separate conspiracy charges. Andrews was a regional sales representative for Texas while Holden was an account representative for Mosher. The guilty pleas follow raids on Pilot Flying J headquarters last April by federal agents as part of an investigation into whether the company intentionally withheld rebates to customers stemming from fuel purchases in order the inflate company profits.
according to the Knoxville News Sentinel. None of the seven who earlier pleaded guilty have been sentenced amid reports at least some are helping investigators and that other guilty pleas are in the works. Pilot Flying J CEO Jimmy Haslam has denied any knowledge of such a scheme or any wrongdoing, while the company late last year reached a $85 million legal settlement with trucking companies who were owed money. Despite the settlement, several suits are still pending against Pilot Flying J by those who opted-out of the settlement. The case has brought a lot of attention to Haslam, who is also the owner of the NFL’s Cleveland Browns football team.
An affidavit released by the FBI shortly after the raids prominently features Mosher telling how he swindled customers and how to target unsophisticated customers,
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8.3L 250 HP, 12FORD & 40F550’S axles, 26 to 28 foot -84077 16 Toronto. FT, DIESEL, GATES. box, A/C. #364831 TORONTO/OAKVILLE
2010 FREIGHTLINER FORD RANGER 4X4 PICK-UP TRUCK 2003 CL120
GAS ENG; 14L, 6 CYLINDER, TRANS; MANY Detroit 470hp,AUTO 18 speed, 3.58 AVAILratio, #630084 -84938 12 & 40 ABLE, axles,STK206”WB, Engine brake. TORONTO/OAKVILLE Low kms. A must see! #364831
2003FORD FREIGHTLINER CL120 E450 REFRIGERATED TRUCK
DIESEL ENG;470hp, AUTOMATIC TRANS; CARRIER Detroit 14L, 18 speed, 3.58 ratio, -85463 REEFER. STK #392307. 12 &INTEGRA 40 axles, 206”WB, Engine brake. TORONTO/OAKVILLE Low kms. A must see! #364831
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Detroit 14L, 470hp, 18 speed, 3.58 ratio, 12 & 40 axles, 206”WB, Engine brake. Low kms. A must see! #364831
(2007-2008 AVAILABLE) Detroit 14L, 470hp, 18 speed, 3.58 ratio, 18 FT, AUTO,206”WB, HYD. BRAKES. -80164 brake. 12 & 40 axles, Engine TORONTO/OAKVILLE Low kms. A must see! #364831
2007 FREIGHTLINER M2 2003 FREIGHTLINER CL120 STRAIGHT TRUCK W/VAN
HINO 185 STRAIGHT TRUCK 20032007 FREIGHTLINER CL120 W/FLAT DECK Detroit 14L, 470hp, 18 speed, 3.58 ratio, AUTOMATIC TRANS; 14’ FLAT BED, STK #386912 -
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SELECTION Selection 2007 FREIGHTLINER M2 STRAIGHT TRUCK 2003 FREIGHTLINER CL120 (CAB AND CHASSIS)
DetroitCAT. 14L, 470hp, 18 speed, 3.58 ratio, ENG; C7, 250 HP, 9 SPD TRANS; 12 & 12 40& 40 axles, 206”WB, Engine -85465brake. AXLE(S), STK #490561 Low kms. A must see! #364831 TORONTO/OAKVILLE
2007 INTERNATIONAL 4400 2003 FREIGHTLINER CL120 REFRIGERATED TRUCK
Detroit 470hp, speed, 3.58 ratio, CAT. Detroit 14L, 18 speed, 3.5826’ratio, 10 SPD14L, TRANS; 12 & 18 40 TANDEM AXLE(S), ENG; C7, 210470hp, HP, AUTOMATIC TRANS; VAN 12 & 40 MULTI axles,TEMPS, 206”WB, Engine brake. BODY, 12 &HYDRAULIC 40 axles,BRAKES, 206”WB, Engine -85467 brake. 26 FT -82081 STK #477569 Low kms. A must see! #364831 Low kms. A must see! #364831 TORONTO/OAKVILLE TORONTO/OAKVILLE
12 & 40 axles, 206”WB, Engine brake. 85469 Low kms. A TORONTO/OAKVILLE must see! #364831
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WARRANTY 2007 INTERNATIONAL 9400 2006 FORD E250
8.3L 250 HP,DAYCAB 12 & 40TRACTOR axles, 26 to 28 foot CUMMINS ENG; ISX, 425 HP, 13 SPD TRANS; box, A/C. Toronto. #364831 12 & 40 AXLE(S), STK #75121 -86200 TORONTO/OAKVILLE
2003 FREIGHTLINER 2007 FREIGHTLINER M2-112CL120
Detroit 14L, 470hp,TRUCK 18 speed, STRAIGHT W/VAN3.58 ratio, CAT.Ŋ 335 206”WB, HP, 10 SPD TRANS; & 40 12 40 C11, axles, Engine14.6 brake. AXLE(S), STKsee! #347835 -85470 Low kms. A must #364831 TORONTO/OAKVILLE
INTERNATIONAL 4300LP 2003 2007 FREIGHTLINER CL120
TRUCK DetroitSTRAIGHT 14L, 470hp, 18W/FLAT speed,DECK 3.58 ratio, DT466, 210 axles, HP, AUTOMATIC TRANS; 16’ TILT FLAT 12 & 40 206”WB, Engine brake. STK #355236 -86201 Low kms.BED, A must see! #364831 TORONTO/OAKVILLE
2009 INTERNATIONAL 4400 CL120 2003 FREIGHTLINER
2008 GMC W-5 CABOVER
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W/VAN REFRIGERATED TRUCK 3.58 ratio, Detroit 14L, 470hp, 18 speed, ISUZU ENG; 205 HP, AUTOMATIC TRANS; 22 FT, CARRIER REEFER, SEVERAL 12 & AIR 40 BRAKES, axles, 206”WB, Engine brake. 18’ VAN BODY W/ TAILGATE. STK #608872 -84941 FROM. -83328 Low kms.TO A CHOOSE must see! #364831 TORONTO/OAKVILLE
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2004 INTERNATIONAL 4400 2006 FORD E250
REFRIGERATED TRUCK 8.3L 250 HP, 12 & 40 axles, 26 to 28 foot 6 SPD TRANS; 22’ REEFER BODY, SUPRA 744 box, A/C. Toronto. #364831 REEFER. STK #693046 -85471 TORONTO/OAKVILLE
FREIGHTLINER COLUMBIA 20032007 FREIGHTLINER CL120
Detroit 14L, DAYCAB 470hp, TRACTOR 18 speed, 3.58 ratio, DETROIT ENG; 470 HP, 15 SPD TRANS; PTO AND 4 12 & 40 axles, 206”WB, Engine brake. WAY LOCKS, STK #334258 -85472 Low kms. A must see! #364831 TORONTO/OAKVILLE
2003 FREIGHTLINER CL120
2003 FREIGHTLINER CL120
COLUMBIA INTERNATIONAL PROSTAR DAYCAB TRACTOR Detroit2007 14L,FREIGHTLINER 470hp, 18 speed, 3.58 ratio, 2009 Detroit 14L, 470hp, 18 speed, 3.58 ratio, DAYCAB TRACTOR CUMMINS ENG; ISX, 485 HP, 10 SPD TRANS; 12 & 40 12DETROIT & 40 ENG; axles, 206”WB, Engine brake. 12 & 40 axles, 206”WB, Engine brake. 455 HP, 10 SPD TRANS. -83332 AXLE(S), MANY TO CHOOSE, STK #612996 -86202 Low kms. A TORONTO/OAKVILLE must see! #364831 Low kms. ATORONTO/OAKVILLE must see! #364831
2003 FREIGHTLINER CL120
2007 FREIGHTLINER 9400 TRACTOR Detroit 14L, 470hp, 18 HIGHWAY speed, 3.58 ratio, CAT.Ŋ HP, 13 SPD TRANS; & 40 12 40 C-15, axles,475206”WB, Engine 12brake. AXLE(S), STK #369572 -85475 Low kms. A must see! #364831 TORONTO/OAKVILLE
MAN CHOOS Y TO E FROM
NEW
EXTENDED Warranty* Up to 36 month / 1.6M kms * Conditions please your representative for details. isnot available *Conditionsapply: apply; please seesee your salessales representative for details. 12 monthWarranty warranty is includedat an additional charge, however is notSteals, available panel at vans or pickups, andThe such units with Managers Specials or Overstock but ison available an additional charge. 12 month is notused available panel vans or pickups, andRyder such units may have in a daily rental maywarranty have been in aon daily rental application. reserves thebeen rightused to determine all ETTPMGEXMSR 6]HIV VIWIVZIW XLI VMKLX XS HIXIVQMRI EPP [EVVERX] UYEPM½GEXMSRW SR E ZILMGPI F] ZILMGPI warranty qualifications on applicable a vehicletaxes. by vehicle basis. All pricing excludes applicable taxes. basis. All pricing excludes
2009 FREIGHTLINER COLUMBIA
HIGHWAY TRACTOR 2003 FREIGHTLINER CL120
MID ROOF ENG;3.58 490 HP , Detroit 14L,SLEEPER, 470hp,DETROIT 18 speed, ratio, 13 SPD206”WB, TRANS; -84085 12 & 40 axles, Engine brake. TORONTO/OAKVILLE
Low kms. A must see! #364831
2009 INTERNATIONAL PROSTAR HIGHWAY TRACTOR 2003 FREIGHTLINER CL120 73" HIRISE SLEEPER, CUMMINS ENG; 3.58 ISX, 485 HP, Detroit 14L, 470hp, 18 speed, ratio, 10 SPD TRANS; WITH206”WB, APU, STK #613505 12 & 40 axles, Engine -85476 brake. TORONTO/OAKVILLE
Low kms. A must see! #364831
(3) 2008 FREIGHTLINER COLUMBIA
HIGHWAY TRACTORS CL120 2003 FREIGHTLINER
DETROIT ENG;470hp, 515 HP,18 13 speed, SPD TRANS; Detroit 14L, 3.58230" ratio, STK #388908 -84943 brake. 12 & WHEELBASE, 40 axles, 206”WB, Engine TORONTO/OAKVILLE
Low kms. A must see! #364831
GREATER TORONTO MEGA CENTRE
ONTARIO
QUEBEC
NOVA SCOTIA
OAKVILLE 905.469.8155
LONDON 519.681.7556
VANDREUIL 450.424.1094
DARTMOUTH 902.468.0546
3422 Superior Court (just south of QEW, Burloak exit)
950 Pond Mills Road
2399 Henry Ford
80 MacDonald Avenue
(Tom LeMoine, Rudy Lopreiato, George Tsatsanis)
(Melanie Park)
(Steve Jean-Luc Gareau) (SteveBarillaro, Barillaro, Richard Lance)
(Jim McCracken) (Jean-Luc Gareau)
NEWS
Peterbilt Marks Milestone: 75 Years of Innovation, Excellence From the very first truck custom built in 1939 to the newest Models 579 and 567, Peterbilt has defined commercial vehicle performance, styling and quality. In 2014, the company celebrates 75 years of innovation and excellence with commemorative events throughout the year that include a North American tour with a specialized anniversary trailer, a limitededition Model 579 and numerous other activities. “Peterbilt consistently sets higher standards for its products and services. It’s a 75-year tradition of excellence and innovation that has established expectations with an uncompromising focus to deliver the highest levels of quality, customer satisfaction and reward on investment,” said Darrin Siver, Peterbilt General Manager and PACCAR Vice President. “This is a milestone event for our company and its customers, employees, dealers and suppliers. We will mark it with
a range of events and activities honoring our storied past and exciting future.” Peterbilt was founded in 1939 by T.A. Peterman manufacturing specialized, heavy-duty trucks out of Oakland, Calif. Largely a regional brand in its early years, the company experienced steady growth, quickly going from producing dozens to hundreds of vehicles. The company was acquired by PACCAR Inc, then called Pacific Car & Foundry, in 1958, and the manufacturing was relocated to Newark, Calif. in 1960. That decade the company’s truck output, market share and distribution network grew significantly.
eventually consolidated its entire operations and is now its headquarters. Today, the stat-of-the-art plant can produce more than 160 vehicles daily in numerous custombuilt configurations for on-highway and vocational markets. Additionally, Peterbilt Class 6-7 trucks are manufactured in Ste. Therese, Quebec, and the proprietary PACCAR Engine lineup is produced in Columbus, Miss. Vehicles are distributed through a network of Peterbilt dealerships with more than 290 locations throughout the U.S. and Canada.
Peterbilt opened a new, second plant in Madison, Tenn. in 1969 to meet demand and better serve its customers from coast to coast. In 1980, a new manufacturing facility opened in Denton, Texas, a city where the company
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FEATURED
Snap... it only takes a seconds
Have you noticed that your memory seems to be slipping lately? Things that you used to remember very easily seem to be a bit of a struggle from time to time. Isn’t it funny what can bring back memories from our past? You may bump into someone you haven’t seen in 20 years and still be able to pick up right where you left off. Hearing the words of a song could actually take you back to the exact moment and even make 15
you recall how you were feeling about a situation or a person at that particular point in time. It could be an old rerun on TV that reminds us of our childhood, watching an old video, or simply looking at old photos of different events in our life. Whether we were sad, happy, excited or totally annoyed, these emotions can come back as if we were reliving the moment all over again. For those of you that know me, you know
I’m a bit of a photo nut. There aren’t too many events where I show up that I’m not packing my camera, and I’m not shy about using it. I’m not the only one who likes to take pictures. The main floor hallway in our office is filled with pictures from different truck shows, conventions, charity events and other trucking functions that our sales team have attended over the years. As INSIDETRUCKING.CA
BYGLENNCALDWELL Vice-President- Sales NAL Insurance Inc
clients, suppliers, and agents walk through our office, I’m amazed at how many actually stop for a moment to look at these pics on the way by. It’s fun to look back and have them comment on some of the pics from the good ol’ days. Snap… it only takes a second. Just a second to capture the moment of joy, sadness, or inspiration of a momentous event or just everyday living. The running joke in our family is that I had a few pictures taken when I was born and then a few more when I graduated. Although this may be a slight exaggeration, trying to find pictures from age five to 18 is a bit of a challenge. My in-house therapist (my wife) thinks I may spend too much time taking pictures of our kids activities instead of being in and really enjoying the moment at the time. She may have a point. As there are very few pictures of my childhood some parts seem to be just a blur for me now. I want to be sure to capture the memories for them so they have lots to look back on when they get older and when their memory isn’t as good. Snap... it only takes a second. A few years ago our family struggled as we tried to cope with the loss of some close family members. I can’t say how thankful I was to have the ability to go back and search for pics from the past to use in a slide show that was presented at each of their memorials. Technology is truly amazing, as we also dug out old photo albums to pull together (what) represented some of the best times of their life. It’s sad that we rarely take the effort to pull something like this together until someone is gone, and the individual whose life we are celebrating doesn’t even get a chance to see it. INSIDETRUCKING.CA
When we found out my mother only had a short time to live, we decided to create a slide show of pictures from different stages in her life that we could actually share with her. When it was all pieced together we added an upbeat version of her favourite hymn, and created a four-minute video of many of the milestones. Seeing the look on her face as she viewed the video is something that I don’t think I will ever forget. Although her short term memory was almost nonexistent, the pictures of her childhood, teen years and our growing family seemed to jog her memory. This opened the flood gates for conversations that we probably never would of had without it. Those memories seem to be gone forever until the pictures triggered something in her mind. After watching Mom’s life flash before our eyes, we all wiped our tears and awaited her response. I don’t remember he exact words, but it was, but it was something like this… “When I was young, I couldn’t wait to grow up. I remember my first 10 years seemed to take forever, but the rest of my life has gone by so quickly”. ”Kenny Chesney’s, “Don’t Blink”* song nails it on the head: Don’t blink, just like that you’re six years old And you take a nap And you wake up and you’re twenty-five And your high school sweetheart becomes your wife Don’t blink, you just might miss Your babies growing like mine did Turning into moms and dads Next thing you know your better half Of fifty years is there in bed And you’re praying God takes you instead Trust me friend a hundred years Goes faster than you think… so don’t blink.
I bet we’ve watch my mom’s video at least 25 times now and each time it reminds me of our conversation that day. Her 83 years went by way too fast, but the photos taken helped capture the memories that can be shared for generations to come. John Lennon may have said it best: “Life is what happens while you are busy making other plans.” We all seem to get too busy, and distracted these days, we don’t always live in the moment when it really matters most. I don’t know about you, but the last 10 years for me have really flashed by, and I’m expecting the next 10 could go by just as quickly… or even quicker. Our son Keith turns 15 this summer and Kara will be 12. It does truly seem like they just learned how to walk or lost their first tooth. Where did the time go? None of us can get back time we’ve lost, but we can make sure we don’t lose another 10 while we “figure it out.” Oh and yes, because I don’t expect my memory will be getting any better I’ll continue to capture the moments with more pictures along the way. What about you? Snap! It only takes a second! * Chesney, Kenny. “Don’t Blink.” Just Who I Am: Poets & Pirates. RCA: 2007. Audio CD
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TRUCKING LIFE
Unsung Heroes BYRAYHAIGHT CEO at Transrep Inc. Executive Consultant at NAL Insurance President at Haight Consulting Group Inc.
I wonder sometimes how difficult it is for the person who is just about to make the leap into this industry to get a good start. When I think back to my start I really had it all mapped out for me, dad was a trucker and I was going to be well schooled including the kick in the butt when needed. I was in my early teens when I started spending most of my summer breaks in the truck with him. I witnessed the way things were done back then and it always stuck with me. I saw him hit the brakes whenever there was another truck on the side of the road with its 4 ways on or the hood up, no question it was immediate, we were there to help. To date myself this was the time just before CB’s became popular and just like any other technology they weren’t all that cheap when they first arrived on the scene either. I was taught how to read a road map over many coffees in many different truck stops, so were here in Tennessee heading to here in Texas, how are you going to route us there? I spent more than my fair share of time on the ground also, servicing, greasing, and performing all the minor repairs that saved a few bucks that would have been given to a repair shop. The real lesson though was how to fend for yourself when an on road repair might be required, it was fix it yourself time and if you couldn’t you at least had gained enough experience by crawling around under the truck for all that time to know if you were being scammed or oversold on a repair. I was shown how to axel weigh and what a bridge law was and I was also shown how to get the job done if you couldn’t quite get it right, not that any of that exist today of course. I learned what a logbook was and how to fill one out; nuff said there, we got the job done driver! When I look back I was trained
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schooled mentored whatever it’s called over a 4-5 year period before I ever took the wheel by myself and I was prepared. I remember being scared silly the first time I headed out on my own in a truck at the ripe old age of 18 but I got it done and brought it all home in one piece, I think the old man was pretty proud of the kid on that day now that I reflect on it. So how is it getting done today the training of these new drivers, I know I couldn’t do it, don’t have the patience for folks, and wish I did, but I don’t. I believe that one of the most important groups of people in the industry today who get very little recognition is the driver trainer of the world. We have dispatch awards driver and Owner Operator awards all the time and not that these folks are not worthy of our praise because they are. I will tell you one thing for sure though without a good amount of time in a truck with a good quality trainer who instills the type of foundation a driver needs to move forward and become a professional not to many awards would be handed out. I wonder if these unsung heroes don’t get a real charge when one of the folks they helps train wins one of these awards, I bet that more than a few of this breed walks a little taller when this happens. Those safety managers who read my ramblings know what I speak of, a good driver trainer is worth their weight in gold. They set the tone for the raw recruit’s future and not just for the individual company but also for the individual’s entire future in our industry. You can take all the best training in the world but unless there is a knowledgeable companionate individual with the patience of a saint and the skill to be able to teach, you
will not reach your full potential as a driver. The proper training of this industries work force has become a favorite discussion as of late by people like me who have an unswervingly believe that a solid foundation starting with a quality school followed up by the trucking company supplying a quality finishing program is critical to an new drivers success. I would be remiss if I didn’t put a plug in this part of the article for the apprenticeship program that is available for entry level drivers it’s an excellent program that is a natural extension to any finishing program, if you’re not part of it yet get with the program it has great value. Here’s a tip for you wannabe drivers out there, after you have done some research and found a quality training school and a word to the wise they won’t be the cheapest and before you sign on to a trucking company find out what their finishing program looks like. You want to know the duration and intention of the program, is the intention to teach you in real life situations the skills you learned in school or is it to get as much work out of you as possible with another driver before you go out on your own and are they a supporter of the apprenticeship program? Check it out. There are so many unsung heroes in this industry, folks who are taken for granted who without a company could not function they are relied on to perform day in day out at an optimum level. I have been thinking of these folks lately and Kudos to all the Driver Trainers who might be reading this article and thank you for your dedication, Well Done! Safe Trucking RJH
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TRUCKING LIFE
Focus On Every Thing You Do BYDAVIDBROWN Driver Trainer at the Ontario Truck Training Academy (OTTA), Accredited School of the Truck Training Schools Association of Ontario (TTSAO)
Nothing feels worse than when you gave your best and you didn’t get the result you desired. It wasn’t a “fail” like you think it is as you got a result, it just wasn’t the result you were looking for. Let’s try again, this time “focus”. When you focus on something, spectacular things happen, and the results you were looking for appear. When you try at something you use only 75% of your energy to obtain the outcome. You need to focus and it will bring it into the high 90% range. Let’s give you an example. When someone begins loosing control of their car or vehicle on ice or snow they instinctively think “hit the brakes”. I am not here to tell you what you should do or shouldn’t do, I am just giving you a little bit of thought of some of the things your brain starts thinking. When you loose the control of your car many people try and go to the end result and “stop”. Ideally, this is what you want but there is so much more you can do prior to getting there but better your chances of that arrival. A good driver will tell you to “focus” where you want to go. If you focus on that ditch or light standard, guess what, that is where you may end up. In the ditch or around the pole is not my choice and I don’t think it’s yours either. If you focus on where you would like to end up and not take your attention off that focus more times than not that is where you are going to end up. The same is true in anything you do and as we are speaking about trucking let’s examine this a little further. What do we focus on in trucking? Well, we focus on doing the training we receive from the school we attended. Then we focus on learning the required skill set in order to drive a truck, forwards and backwards, and eventually passing the road test so we can get a job at the earliest opportunity and make some money. Right? After all this we focus on every day every day. First things first, back up a bit. What choices of school are there? What school is good and what schools are bad, long term, short term, good instruction, bad instruction and most of all what is the end result? Do they have what it takes to get you there?
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Don’t forget to ask yourself “do I have the compatibility to work with this school to achieve the desired results. Personality and ego play a huge part in your focus to accomplish your goals. “Focus, focus, focus on the task at hand”! The readers who know me, know, that I call, getting your license at a Drive test road test as “step 15”. This is the step that takes place with Drive Test and the one hour opportunity you have with Drive Test to see if your “focus” has paid off. Step one through fourteen takes place during your training and one of the steps is actually instruction on how to “focus” and when. It’s amazing how many schools just take your hard earned money and give you the basics and wishful prayers prior going to the test centre. The road test itself is a “focus” period all on its own. You focus on your mental and physical states at the beginning and make sure you’re focused at the task at hand. Then you focus on the pre-trip inspection, then the un-hook and then the un-hook, so on and so on. You focus on one step at a time. You don’t focus on the last thing you have to do in the test at the beginning of the hour. This will only throw your focus off. Everything is a process. It is a chemistry that takes certain ingredients at certain times. Getting a job is all about focus. It’s all about putting one foot in front of the other, one step at a time and the result presents itself. A good job comes with a good carrier because you went to a good school and you received good training. You focused on all the steps and connected al the dots along the way. Just ask the newly licensed drivers who can’t find work and are still looking for a job with a credible carrier and wonder “what happened. What’s that old saying “there’s no point doing a job unless you do it well the first time”. Need I say more? Good jobs come by good training, good instruction, good people, good attitudes, good aptitudes, and good everything. You can’t just wish it. All the best in your futures. Stay focused and good luck in your future successes. David Brown The Simple Truth
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EDUCATION
EMBRACE CHANGE
IT IS THE ONLY CONSTANT YOU WILL LIKELY SEE…
BY STEVE WALLACE COO Airtime Express
And Principal GWallace 3 Management Solutions
For several years now I have listened to me colleagues pine about the good old days. They claim that things were simpler and that there were far fewer issues to crop up on a daily basis to throw a wrench into the process and screw up an Operations Managers day. Well….unless these guys are going back to the 70’s and the time before de-regulation, I honestly have no idea what they are talking about. In fact, the past 30+ years worth of history in the transportation industry have been extremely dynamic and change has been the only constant that anyone has been able to consistently forecast. Let’s recap the past 30+ years of transportation history….. In July of 1980, Jimmy Carter signed the
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Motor Carrier Act, ushering in de-regulation in the United States. This effectively eliminated the need for specific operating authorities and eliminated the need for fixed pricing or ‘tariff pricing’ that the industry worked with since 1934. De-regulation hit Canada in 1982 with similar impact and by the mid 80’s, competition was free to go wherever it wanted and charge whatever it felt the market would bare. Free market pricing became the industry norms and as a result of the competition, pricing dropped by half or more in many instances. Many large carriers could not compete in the new market economy and went out of business, but for every carrier who failed it seemed like two more popped up to feed demand. The days of the fat, inefficient carrier were dead….the new
leaner, more efficient carrier was born. While all of this was going on, we were in the midst of a fuel shortage. OPEC was restricting crude oil into North America putting pressure on pump prices. In the mid 80’s several agencies began to pop up advising carriers what fuel should cost (in their opinion of a perfect world). Among these was the FCA, which gravitated to the forefront of the marketplace. FCA calculated fuel pricing based on a standard that was universally accepted by the industry in North America. By 1986, the Fuel Sur Charge was readily accepted by the industry and became a part of every invoice since. Although this was not the first time an FSC was applied, it became accepted by the general public and a
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staple of pricing models since its inception. Throughout the 90’s technology in the transportation industry has exploded with new innovations hitting the general marketplace on a weekly basis. Dispatch software, GPS, and two-way communications have allowed for ‘real time’ interaction with drivers and customers, while at the same time optimizing productivity with fewer resources. The slogan of ‘Do more, with less’, may have began in the 80’s, but in the 90’s it is how we managed our businesses. Those who chose not to invest in technology became uncompetitive and fell to those who did. Margins were extremely lean and competition was at an all time high in North America.
Data Analytic and Reporting
Then came the driver shortage in the late 90’s (which we still enjoy today…..). This facilitated the need to improve driver pay packages and benefits to entice drivers to work for your company as opposed to the competition. Profit margins were further squeezed to ensure we could maintain the driving force that we had by paying the workforce what they were actually worth. The industry as a whole did a horrible job of attracting new drivers to the industry, so as we progressed into the 21st century, the problem worsened.
Drivers HOS (Finesse HOS)
On September 11, 2001, the terror attacks on New York City and Washington D.C. occurred, forever changing the way we all operated. Insurance rates skyrocketed and several insurance providers left the industry all together. On top of this cross boarder activities grinded to a halt for weeks until we could all figure out how to cope in the new world economy. C-TPAT, FAST and other agencies were formed to regulate our cross boarder activities and each of us became just a little more cautious in how operated our businesses. EVERYTHING CHANGED…. By 2008 we were finally getting used to our new working environment when the economy went into its deepest recession since 1929. The financial institutions in the US collapsed and double digit unemployment in virtually all markets became the norm. Every transportation company felt the pinch as competition ramped up once again forcing prices down….again. Thousands of Owner Operators lost their trucks and their lively hoods as the industry pulled back and dug in just to survive. The industry as a whole got smaller in an effort to reduce costs and keep operating…..which brings us to 2014.
IFTA (Finesse IFTA) Cloud Dispatch MTO/DOT Audit Consulting C-TPAT, CSA, PIP, FAST Authorities and Permit Performance Monitoring
Now I certainly do not have a crystal ball and I definitely do not believe in luck, either good or bad, but the future certainly appears to be brighter than anything this industry has seen in the past 30 years. Unemployment is dropping, the Canadian and US economies are improving and both fuel and insurance prices are at their most stable rates in more than 10 years. Is there uncertainty about what the future holds for our industry…..absolutely!!!! Do we need to precede cautiously….yes….will we be able to forecast what will happen in the next 24 months….maybe??? The only thing we know for certain is that constant change will be part of the equation and the changes anticipated are unlikely to be as tumultuous or difficult as years past. The trucking industry is full of survivors. What we have faced in the past has only made us more resourceful. But….proceed cautiously and embrace the changes you need to make. They will not wait until you are ready for them….like opportunities, they just pass you by….
1-888-879-7442 www.grovesoft.ca INSIDETRUCKING.CA
Using social and content marketing to generate sales leads By Chelsea Howard
One of the complaints I encounter most frequently when embarking on a new social media program for a client is that social media is more about networking and dialoguing than generating tangible sales leads. While it’s true that social media, at it’s core, is about developing brand equity through conversation and content creation, there are several very effective ways of generating sales leads through social media. Keep in mind; if you’re new to the social media scene, it takes a little time and commitment to become visible. You need to spend time on your strategy, just like you would if you were running a series of print ads. It’s about finding a balance between delivering your message through as many media as possible and keeping the consumer’s best interests in mind.. 1. LinkedIn This is the most logical social platform for generating leads. LinkedIn is geared toward professional networking in its very nature. Most sales divisions are staffed with LinkedIn users and if you’re looking for industry professionals in your niche, you rarely have to look further than a basic LinkedIn search. However, there is a certain social media etiquette you need to adhere to when pursuing sales. It mirrors the real-world experience. Going in, guns blazing, with a rehearsed pitch and no room for flexibility is not the way to make a sale. So, for social media purposes, a form letter sent to prospects with a laundry list of all the services you offer and costs associated will seem spammy and turn people off. Today’s short attention spans notwithstanding, it’s important to have a connection with someone before you hit them with the hard sell and even better to have established yourself as a credible and contributing member of the LinkedIn community.
Chelsea Howard is Social Media and Web Content Manager at Palmer Marketing. The firm has been serving the transportation industry for over 25 years. They are based in Toronto and provide a host of services geared to promote both transportation and transportation-related industries. In recent years, they have brought on clientele from other sectors including finance,engineering,
A great way to do this is to sign up for LinkedIn groups that focus on your industry. Groups are, essentially, forums hosted within the LinkedIn platform where like-minded business professionals can share ideas, articles, ask questions and elicit feedback. One way to generate sales leads is to target and join 5 to 10 relevant LinkedIn groups and start posting regularly (or, if you are a sales person and don’t have time to engage regularly, enlist the help of the social media/ content creation person on staff). Share links to relevant articles, contribute to ongoing discussions and engage with other members’ posts. Your network is as important as your company’s network. Once you’ve become visible to this community, start exploring your group’s regular contributors. If someone asks a question regarding a particular aspect of transportation (for example, if someone posts, “How many trucking companies in Canada are going green?”) comment on the post with a general – but still helpful – response. That paves the way for you to follow up with a more detailed message highlighting some of the key services you provide and, in the instance indicated above, your company’s commitment to sustainable trucking.
hospitality, insurance
2. Twitter lists and conversations
and automotive. To find
Of all social platforms, Twitter seems the least likely to generate meaningful sales leads. The interactions are so fleeting and the possibility for anonymity is much greater than on LinkedIn or Facebook. But, like any vehicle, if you use it strategically it can work to accomplish nearly any marketing goal.
out more about Palmer Marketing, visit
tryPM.com
Using the hashtag (#) you can open regular Twitter dialogues with your following and interested participants, then hone in on the members who are engaging with the dialogue as prospective clients. The best bet is to facilitate a discussion around an issue that impacts the transportation industry, like the environment and climate change. Tweet at relevant users for a week leading up to the dialogue reminding them to participate. Then, set up an hour or so to run the conversation. Pick a clear, easy to grasp hashtag that will define the conversation like #truckforearth. Then, start the conversation by asking, “What do you think the transportation industry could be doing to increase sustainability? #truckforearth”. Throughout the conversation, engage with users and facilitate a dynamic interchange. Once people have had a chance to express themselves, you can slip in a few questions like, “What do you look for in a trucking company?” Follow the users who have been engaging the most and add them to your “Prospects” Twitter list. Tweet and re-tweet them regularly, with the goal of eventually connecting with them via a platform like LinkedIn or through email. 3. Content Creation In today’s marketing climate, being a ‘thought leader’ is one of the most important strategic moves. Creating original content that adds something new to the breadth of knowledge existing within your niche and serves to educate interested community members is essential when it comes to establishing credibility and trust with a base of prospective clients. A great way to draw in sales leads through your content strategy is to inspire feedback for your company blog. Post articles regularly about different aspects of the industry (to use the example from above, a list and description of various new green initiatives in trucking and how they’re helping increase sustainability within the industry is a great topic) and ask readers to weigh in. Share your blog through your social platforms, to your existing customer network and on online industry forums. When people weigh in, respond immediately and connect with them through LinkedIn. As your portfolio of industry educational materials builds, so will your digital footprint – individuals or companies in search of your services will have you top of mind because you’ve established yourself as an expert in your field.
WARNING: Will increase sales.
Palmer Marketing | 1.800.247.5550 | TryPM.com
* Possible side effects include (but are not limited to): Extreme happiness, lowered blood pressure, excessive phone ringing, spontaneous cheering and may or may not result in early tropical retirement.
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The Premier Driver Training Facility Commercial Heavy Equipment Training Ltd. was founded in 1997 to train new drivers for our expanding parent company The Musket Transport Ltd. For 17 years CHET have been providing professional commercial motor vehicle driver training to individuals with the desire to enter the transportation industry. We are a full member of the Truck Training Schools Association of Ontario (TTSAO) and a registered Private Career College (PCC) under the Ministry of Training Colleges and Universities (MTCU). Committed to maintaining and providing premium training, instructors at CHET are trained and qualified as required by provincial laws, under Transportation Health and Safety Association of Ontario (THSAO), Infrastructure Health and Safety Association (IHSA) and the Ontario Safety League (OSL) for both in-truck training as well as classroom instruction. Aspiring drivers have access to a large yard which accommodates their thorough and complete training practices (Pre-Trip inspection, Coupling/Uncoupling, Cab Check and Backing). CHET's training is elevated by the fact that the ratio for in-truck training between driving instructor and student is 1:1. CHET’s professional driver training ensures that our graduates are sought after by top carriers in the industry. Our principal goal is to ensure that drivers enter the field with the level of skills, knowledge and abilities necessary to maintain the high standards consistent with industry requirements. What sets CHET apart from other registered training schools? - Is its ability to offer job opportunities to its graduates on successful completion of their specialized driver training program. This is an invaluable incentive for selecting our program. CHET graduates are often employed by our parent company The Musket Transport Ltd, Many unregistered schools use low admission fees to lure in aspiring drivers and teach them the bare minimum skills that they need to get their AZ license at DriveTest Centers. Rick Geller, a trucking insurance veteran and senior safety services rep with Old Republic, summed up the problem: "They’re teaching them to pass the road test as opposed to how to drive trucks.” Excitingly, last year, Ontario’s Ministry of Training, Colleges and Universities (MTCU) developed a rich 200-hour training curriculum for men and women seeking quality professional truck driver training. The new curriculum is administered by MTCU adopted and followed by registered training schools like Commercial Heavy Equipment Training Ltd. It is very important therefore that individuals who are interested in receiving training to do their due diligence and research potential training schools. Choose wisely. For further information and a tour of our facility, contact our Training Consultant Ian Baboolal at (416) 456-2438 x 227 or x 247 or cell: (647) 271-0061 or see our wedsite www.chet.ca
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TECHNOLOGY
VOLVO TRUCKS NAMES NACARATO VOLVO 2013 NORTH AMERICAN DEALER OF THE YEAR “The Nacarato family and their organization are outstanding Volvo Trucks ambassadors, and I’m pleased to recognize their success and accomplishments,” said Göran Nyberg, president, Volvo Trucks North American Sales & Marketing. “Nacarato Volvo’s strong performance and care for customers is a clear example of an organization firing on all cylinders.”
Nacarato Volvo of Nashville, Tenn. has been named Volvo Trucks’ 2013 North American Dealer of the Year. The annual award recognizes Nacarato Volvo’s organization and employees for overall accomplishment and performance. Selection criteria for the
award includes outstanding performance in new truck sales, market share, parts sales and parts sales growth, customer satisfaction, dealer operating standards and investment in facilities.
Founded in 1976 by Mike Nacarato, Sr., the family-owned business is managed today by Mike Nacarato, president of Nacarato Volvo, and Joe Nacarato, vice president. In 2012, Nacarato Volvo celebrated the opening of a newly constructed full-service dealership located just outside Nashville off Interstate-24. The 80,000 square-foot facility houses 28 service bays and features a dedicated body shop with 18 bays and a two-bay paint booth that provides sameday turnaround. Designed with energy conservation in mind, Nacarato Volvo utilizes a heating system that runs on waste oil. The dealership also harvests solar energy through roof-mounted panels on the service and body shops.
NAVISTAR LAUNCHES TRUCK CONFIGURATORS FOR INTERNATIONAL PROSTAR, DURASTAR AND TERRASTAR MODELS Navistar International Corporation announced the availability of its new, re-designed online truck configurators for International® ProStar®, DuraStar®, and TerraStar® models on Internationaltrucks. com. The configurators allow customers to virtually design, build and customize their International Truck’s cab, exterior, interior, powertrain and more. “We know that an increasing number of customers in the commercial truck industry are researching their product wants, needs and desires online before visiting a dealership,” said Michael Cerilli, vice president, marketing, Navistar. “It’s all about empowering the user to spec’ their desired truck with the click of a mouse. The more we can provide useful tools to aid in their
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purchase process, the more likely we are to earn their business.” The new configurators build on earlier versions of the tool with high-resolution, 3-D images, additional spec’ing options and an improved user experience and interface. To start, users select their cab type and bumperto-back-of-cab (BBC) length followed by options for bumpers, mirrors, aerodynamic package and other exterior features. Next, a preferred powertrain configuration is selected, including engine, transmission and axle options. Finally, there’s a prompt to select an interior trim and creature comforts of choice. When complete users may request a pricing quote, schedule a test drive with their local dealer, share their spec’d truck with their local dealer or view new and used
truck inventory meeting their specifications. “We’ve seen great engagement for the configurators in beta testing,” said Bryan Sorensen, director, digital marketing, Navistar. “Traffic to InternationalTrucks.com has increased nearly 20 percent and users who engage with the tools are spending twice as long on the site compared to those who don’t use the configurator.” In the coming months, Navistar plans to offer configurators for additional models in International’s lineup of Class 4-8 commercial trucks including the International WorkStar® and International LoneStar®.
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NAVISTAR SWEEPS 2014 ATD TRUCK OF THE YEAR HONORS “It is an honor to be recognized this year with both the 2014 ATD Heavy-Duty and Medium-Duty Commercial Truck of the Year titles,” said Bill Kozek, president of North America Truck and Parts for Navistar. “Being recognized in both these categories proves International is back with great product offerings.” Judged by a panel of journalists from leading truck publications in North America, Truck of the Year is selected based on a number of criteria, including innovation and design, safety, and driver and owner satisfaction. For the Heavy-Duty category, the Class 8 International ProStar beat out the Kenworth T880 Vocational Truck with PACCAR MX-13 engine and Peterbilt Model 579. The TerraStar 4x4 beat out the Hino 195h-DC, Kenworth Class 6 K370 Cabover and Peterbilt Model 220 for Medium-Duty Truck of the Year. International TerraStar 4x4: 2014 ATD Medium-Duty Commercial Truck of the Year The TerraStar 4x4 gives work truck buyers a wide range of commercial duty features while sharing the same rugged, durable and hardworking DNA as the medium-duty International® DuraStar®. Designed to last twice as long as competitive models, the TerraStar 4x4 offers high strength, low-allow frame rails at 80,000 PSI and includes a severe service transfer case from Fabco, a leader in all-wheel drive transfer cases and steer-drive axles for medium and heavy-duty vehicles. Due to the uniquely robust design of Fabco’s gear-driven TC-28 transfer case, TerraStar 4x4 owners will have vehicle capabilities exceeding other Class 4 and 5 truck offerings in the market. Powered by the 300 horsepower, 660 lb.-ft. torque 6.4 liter MaxxForce® 7 engine, the compacted graphite iron (CGI) engine block provides added strength, while a commercial-duty Allison® Optimized 1000 Series transmission, including the available 1350 model, optimizes power output. The TerraStar features the International Diamond Logic® electrical system, one of the most advanced electrical multiplexing architectures available in commercial trucks. Diamond Logic maximizes ease of body integration and helps deliver a number of smart, customizable features for added convenience and safety— such as automated pre-trip inspections, headlights on with wipers, interlocks, programmable switches and more depending on the application.
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6767 Invader Cres., Mississauga ON, L5T 2B7 46
GENERAL
BY JAGROOP BAL
S
o far we have covered many aspects of driver health need to be taken care, we covered the DOT / MTO regulations that needed to be looked into before hitting the road. Continuing our knowledgeable column we will educate our drivers about the CTPAT inspections and how they can effectively help to stop human , weapons & drug trafficking. The need to bring this awareness was growing number of truck drivers getting sucked into the problem and they are ending up in long term jail sentences. By getting little extra caution you can save your and your family life . Don’t get carried away by the people who offer you quick cash at the truck stops.
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What can you do to help protect yourself ? • • •
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Be aware that thieves/smugglers often target goods/drivers by surveying manufacturing facilities and warehouse. Any person trying to hang around you could have a motive and could become friendly at any stage in the chain of custody of the freight. It could be truck stop , shipper place , company yard etc. Do not give detail of the product or your destination. Please do a thorough 17 point inspection on the equipment before leaving for your trip. Try to find the hidden compartments as described
by CTPAT help materials. Once you start driving that equipment then it will become your responsibility. Make sure the shipment was not sitting at a drivers personal location before you take over it. Make sure that the equipment is sealed by the authorized ISO standard seal. Never every get friendly with the strangers at the favourite truck stops. If you are driving with a co-driver then make sure he is using safe practices to tackle the smuggling. You never know that the person sitting beside you could be involved. Stop before the border to check your equipment and make sure the seal is matching with your paperwork. Any time a driver want to change the route please notify your dispatch.
It has been found that in most cases where drivers are found smuggling drugs across the border are involved. Usually the drivers who are ignorant and the company owners are involved in the scam are usually looked with a different eye by the court and usually get freed by the court after investigation. Never take any chance to become an overnight millionaire , it has been seen that these overnight millionaires usually end up in jail and their family life is effected forever. INSIDETRUCKING.CA