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STARTUPS 2021
AT GREENPENN WE ENCOURAGE OUR MOST VALUED ASSETS HUMANS!
CONSULTANCY DYNAMICS Need for Consultancy Startups in this Dynamic Business Environment
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OUTSOURCING INSIGHTS How are Consultancy Startups Helping Young Entreprenuers?
GreenPenn
Neeraj Goel, CEO
MAKING AN AUTHENTIC IMPACT IN BUSINESS OUTSOURCING
VOL 03 | ISSUE 07 | 2021
Editor’s Note C
onsulting start-ups provide a major facelift to companies by aiding them across various fields such as business strategy, manufacturing and supply chain, sales and marketing, human resources, and so on. A consulting company caters to diverse fields, and hence it has to deal with various changes.
CONSULTING START-UPS ARE REVOLUTIONIZING BUSINESSES WITH EFFICIENCY
A consulting start-up provides its clients with a wide variety of services. With the assistance of these startups, clients can formulate business models, reduce costs, predict risks, and innovate products. This helps in strengthening their processes for managing talent, staying compliant, and recruiting staff. Consulting start-ups ensure that their clients stay ahead of the competition and adopt digital technologies or adapt to rapidly transforming geopolitical situations. These consulting start-ups provide their clients with the best solution, no matter how difficult the situations are. Since these consultancies are in a growing stage, they face many challenges. Many clients demand more services at lesser costs; some push back against billable hours and required fees; while there are others who ask for greater transparency on costs. Today’s age is that of an innovative, swift, and competitive business environment, where clients demand more value and better-quality services at a faster pace and comparatively cheaper rates.
Ananda Kamal Das
ananda@insightssuccess.com
Moreover, transparency and accountability in delivered services is also one of the major demands of the clients. Since there are many consulting start-ups are emerging gradually, they no longer enjoy monopoly on specialized knowledge. Every company can easily research and gather enormous amount of information from the internet. In today’s era many firms are available in the market, who provide efficient services at reasonable prices. Consulting start-ups further face the problem of earning healthy profits. Since the clients have a variety of choice of services at their disposal, they can demand for greater value of service at cheaper rates. Additional competition is caused by the entry of new consulting start-ups in the market. These independent consultants are rising fast, owing to various freelance portals. It creates further competition, while reducing the scope of profitability. Consulting start-ups also have to pay attention to the growing complexity of project environments. In order to survive in this complex macro ecosystem, they need to provide their best advice. The global nature of the industry compels these start-ups to deliver more projects overseas. Accordingly, they have to work with subcontractors, partner companies, and/ or independent service providers. Consulting start-ups also must complete the project faster, on tighter
budgets, while fulfilling the customers’ requirements. These start-ups further must deal with numerous confidential information of the clients, some of which may include strategic information, commercial and personal data. If these crucial data fall into wrong hands, they may cause serious threat to companies. As a result, these consulting start-ups also need to stay protected from hackers and data breaches. There are many prominent start-up consultants, who are leaving no stone unturned to ensure that the clients are provided with the best services in the industry. They also pay top priority to client security and convenience. These consultants give their very best to ensure that the clients receive hassle-free and instant services. To know more about the leading consultant start-ups, flip through the pages of the latest issue of Insights Success – ‘India’s 10 Emerging Consultancy Startups, 2021’ and enjoy. Happy reading!
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BRAND & BEYOND Creating Transformational Digital Experiences
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CAREER GRO EDUCATIONAL CONSULTANTS Your end-to-end Solution for Studying Abroad
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NETWORKGAIN CONSULTING Your Go-to BizTech Gurus
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PRO-CONSULTING SOLUTIONS Facilitating Realistically Executable Solutions for Growth
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SF CONSULTANT Need for Consultancy Consulting Businesses towards Success
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SHIASH INFO SOLUTIONS PRIVATE LIMITED Your Go-to Tech Whisperers
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CXO
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ARTICLES
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CONSULTANCY DYNAMICS Need for Consultancy Startups in this Dynamic Business Environment
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OUTSOURCING INSIGHTS How are Consultancy Startups Helping Young Entreprenuers?
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GreenPenn Making an Authentic Impact in Business Outsourcing
Cover Story
VETERAN'S VIEWPOINT Future of Global Consulting Space
Editor-in-Chief Sumita Sarkar Managing Editor Darshan Parmar
sales@insightssuccess.com
Assisting Editor Ananda Kamal Das
MARCH, 2021
Contributing Writers Ashish, Renuka
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We are also available on Copyright © 2021 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953
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CONSULTANCY
STARTUPS 2021
Company Name
Management
Brief
Brand and Beyond Consulting LLP
Rishika Maheshwari Founder
Brand and Beyond Consulting has a team of profoundly energetic individuals who make ground-breaking encounters and quicken the pace of online development, of client’s businesses with quantifiable and advanced efforts.
CAREERGRO OVERSEAS CONSULTANCY
Moazzam Qureshi CEO and MD
CareerGro is a new age consultancy service for students who wish to pursue their dream of studying abroad.
Codleo Consulting
Bimla Singh Director
Codleo Consulting has a young team brimming with ideas and out of box solutions.
EKAM CONSULTANTS
Subodh Korde Founder
Ekam Consultants brings methods of people development to understand and face these challenges in a unique way.
Erik Business Consultancy Services
Deepak Bali Director
Erik Business Consultancy Services LLP is a one stop shop for music labels and artists who need help monetise their content across platforms across the world.
GreenPenn Outsourcing Business
Neeraj Goyal CEO
GreenPenn successfully delivers array of services that include project designing, project consulting, developing wireframes, and team management to support and deliver projects.
NetworkGain Consulting
Papitha Mohan, Koushik Ramani Partner, Managing Partner
NetwrokGain is a peer-to-peer network of technology and business experts that strive for positive culture, operate with the highest standards of integrity and ethics, right corporate governance, and most importantly giving back to society.
Pro Consulting
Dr. Vivek Das, Ms. Komal Garg Co-founders and Principals
Pro-Consulting Solutions is a management consulting firm focusing on providing realistic and executable solutions for growth.
SF Consultant
Mohammad Fazal Managing Director
SF Consultant has made a notable impact by introducing cutting-edge technology such as Blockchain and Industry 4.0 in the unorganised sector of India.
Shiash Info Solution
Shivin S Head of Operations
Shiash Info Solution is a leading technology company specializing in all the latest trending technologies, catering to the customers to access user-friendly products.
GreenPenn Making an Authentic Impact in Business Outsourcing
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We offer global solutions of digital marketing and communication through classifieds, web portals, social media networks, advertising channels, and search engines
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Y R O T S R E V O C
Neeraj Goel CEO
While taking on the challenge of demonstrating authenticity at work GreenPenn has successfully established a name in the niche market by providing expert business consultation to meet the client expectations. Impactful business consultation From starting small to strengthening roots in the global business community, GreenPenn today holds a strong network with more than 5000 contact centers around the world. With the skilled and experienced team of 200 employees at hand GreenPenn is continuously setting mark in the niche market by delivering ISO 9001:2015 compliance products and services to its clients. With the organization’s continuous efforts towards successful implementation of framework has made GreenPenn stand out from the competition. The company retains nearly 79% consumer loyalty through commitment to providing creative matrix delivery. A true entrepreneurial spirit
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here was a time when organizations were adamant on hiring teams and in-house experts for every activity. But that led to cost-related issues and resource management. Management had to look into every aspect of the daily organizational routines spending lot of time on less important activities.
But with the technological development and the need to diversify workload gave rise to business outsourcing. Since then, outsourcing has become a popular and constructive model for businesses to reduce internal cost structure. The booming IT sector in India is a major example of outsourcing services. Today, over 50% businesses use outsourcing services to reduce expenses, 47% of which use these services to deal with the capacity issues. Although, outsourcing sector has been in high demand there is a considerable shortage of authenticity in the industry. Addressing to this issue GreenPenn Outsourcing Business Advisory has been moving forward demonstrating authenticity while conquering operational challenges. Neeraj Goel, CEO of GreenPenn said, “It is a bitter truth that 80% of the outsourcing industry is running on illegit intentions. So, the challenge for us is to prove the authentication of the business consulting approach.”
Every successful organization has a powerful and expert mind behind making the right decision and setting the bar high for others. As the CEO of GreenPenn, Neeraj Goel with his 15 years of multinational industry experience has been expertly leading his team towards setting milestones. With his skills and decade long experience Neeraj entered the outsourcing industry with a determination of revolutionizing outsourcing industry. To support his vision Neeraj founded Arrow Business focusing on International business acquisition. He also established GreenPenn for global support and delivery. With Neeraj Goel leading as CEO, GreenPenn has emerged with the Canadian Telecom industry as a major client currently handling more than 30 national and international clients looking for outsourcing services. Today, GreenPenn successfully delivers array of services that include project designing, project consulting, developing wireframes, and team management to support and deliver projects. GreenPenn has gone a step ahead to provide concrete delivery support to its clients through their initiative programs. They are as follow: 1. Projects on Demand 2. Zero Investment Project (ZIP) 3. My BPO funding initiative (MBF)
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These different approaches along with the team’s dedication and Neeraj’s expert guidance has helped GreenPenn garner a support by greenlists.in for documentation on legal compliance and data. These and more such milestones have established GreenPenn as a trusted project partner to more than 100 businesses in Canada, US, Dubai, and India. Furthermore, GreenPenn is now a group of 9 business houses demonstrating their strong presence in outsourcing advertising, healthcare, education, and manufacturing. GreenPenn has awards and appreciations added to their name for its authentic impact in business outsourcing niche.
The awards and appreciations for GreenPenn include so far: • Awarded as best outsourcing Advisory by SiliconIndia • Appreciated by Business Connect India for being the best outsourcing Advisory. • GreenPenn has been nominated for more upcoming awards by March 2021. Leading with Innovation
GreenPenn has well accepted and adopted the technological advancements to meet the market needs. “We leverage the strength of marketing automation in GreenPenn to offer personalized experiences” Neeraj says. He further shares the company’s approach, “For lead generation, we help marketing teams coordinate data collection. Our software tools meet the needs of your data company, providing you with precise analytics at any point of the sales funnel.” The company has also been working internationally with the aim of prospering the GreenPenn Project in most parts of the globe.
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WE ARE EXCLUSIVE PARTNERS FOR CREATING 360DEGREE OUTSOURCING SOLUTIONS
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Innovation is driven directly or indirectly by digital technologies. Whether it is business model innovation or changing consumer habits, the emerging technology is changing our world and markets. And businesses today must improvise their structures and action plans with innovation at its core.
Scaling Employee Safety COVID-19 pandemic has set the industries on backfoot. While the plummeting revenue has been the major concern for the business leaders, what has been tougher is caring for their most important assets – employees. However, like most organizations, GreenPenn has established a strong action plan. “Since GreenPenn is into consulting and support delivery management, we are solely committed to supporting clients and centers with multiple Standard Operation Procedure (SOP) which are fine and already working to make the business sustainable, scalable, and secure.” Neeraj says. He further shares how the company has established measures for employee safety. “To ensure the safety of our employees we are arranging a medical camp twice a month along with the regular practices of the government guided COVID-19 safety measures which include sanitization, social distancing, the compulsion of masks, limited working hours, and maintaining the data of all the employees, following and updating the information on ArogyaSetu app.”
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IF YOU WANT TO GROW, HAVE AN EXACT BUSINESS PLAN
Secret Sauce of Success One of the traits of great leaders is they not only raise the bars for themselves, but they inspire others to raise their own bar. They inspire others to become great leaders. Taking forward this noble thought Neeraj shared a fruitful advice for the aspiring entrepreneurs in the consultancy sector. “You must have goals and milestones planned to reach them. You must have a good knowledge of the industry and market and good connections in the sector.” he says, “Along with knowledge and goals, you must have interpersonal skills, self-motivation, a positive mindset, the ability to adapt and cope with the changes and different situations, be focused.”
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Creating Transformational Digital Experiences
Rishika Maheshwari
Founder
W
ith every minute huge changes are happening, which indirectly forces the consultancy experts and industry to step up and evolve. Getting results takes time, especially with continuous change in trends. In a world full of competition, it’s difficult to stand out and provide services to businesses across industries, enabling them to prominently Standout. To ensure that businesses get noticed, they need the assistance of a clever consultant. Brand & Beyond Consulting is a full service 360-degree complete full-service technology driven Digital Marketing Solutions company that helps businesses to get more customers and Branding Solutions. Our work is creating Efficient and Effective ROI campaigns, to amplify your online presence.
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Brand & Beyond Consulting is a premium digital marketing agency, focused on delivering performancebased results through online marketing experience and new age digital technology
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16 | March 2021
We have also recently been recognised by IIM Kashipur as India’s top 50 Innovative startup under Department of Science & Technology, GoI for our automation proprietary tech that exponentially increases output. With a team of Strategists, Engineers, Analysts, Designers and Marketers who create transformational digital experiences and accelerate online growth for businesses with measurable marketing campaigns across the globe. The Team has worked for decades in growth marketing and are from premier institutions like – IIM Bangalore, IIT, NIFT, Imperial College, London, Wayne State University, IMT Dubai. Rishika Maheshwari the Founder of Brand and Beyond Consulting. A marketing professional with 6 years of experience in the digital space, Rishika is an ultimate people person, a multifaceted entrepreneur who dons various hats from client servicing to Human Resources, Strategy to Creative. She is a solution-driven marketer who ensures in-time delivery to all clients. She is passionate about Art, Music, and Loves Fitness. Brand and Beyond Consulting has a team of profoundly www.insightssuccess.in
India’s 10 Emerging Consultants Startups-2021 energetic individuals who make ground-breaking encounters and quicken the pace of online development, of client’s businesses with quantifiable and advanced efforts. Disciplined Approach As much as Brand and Beyond Consulting love building automation and tech loft to market its products, they consider their people and the company’s culture to be the most important assets. For Brand and Beyond Consulting, the ‘secret sauce’ is their awesome and talented people. They have a team of highly passionate individuals who go beyond the client’s brand to design unique strategies for their unique business. To be known for its disciplined approach towards providing the highest value of satisfaction to every customer they work with. While accelerating the online reach of clients they envision their growth. Experienced and Diligent Team Brand and Beyond Consulting wants to build a creative and talented team to ensure exceptional returns – Month after Month and Year after Year. Working independently, next to each other with clients, Brand and Beyond Consulting want to help keep the social network of clients locked in. Brand and Beyond is a team of experienced professionals from the industry who work diligently to bring forth the desired results by optimizing available resources. The team’s skills and understanding of the market and digital space help’s businesses to spend their marketing budget wisely with a result-driven performance at the right time. Transforming Ideas into Results Brand and Beyond Consulting ‘s unique strategies and innovative ideas have made quite an impact on the consultancy niche. Brand and Beyond Consulting customizes the strategies and takes an idea through the journey where thinking, storytelling, and innovation helps transform an idea into results. Brand and Beyond Consulting’s execution and ideas for the creatives are distinctive, they strategize, plan and execute, to give the best experience to the clients both Domestically and Globally. They make the most of the new opportunities in an exciting, ever-changing digital landscape. Valuing Connections Brand and Beyond Consulting focuses on what connections look like at every level in the team and the organization at large. It addresses the challenges of trust, proximity, optimal conditions, self-awareness, and purpose in the team, it also values adapting to changes. Brand and Beyond Consulting believes in acknowledging the importance of its employees and how they feel connected at work and
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overcoming their challenges. Maintaining Sanity Where the entire world is striving to sustain, Brand and Beyond Consulting are maintaining its sanity by working from home and staying connected with its employees virtually and boosting their efficiency by conducting Team building activities. It tries to stay focused on the quality of deliverables for its existing clients and ensure that they are happy with the work. The Organisation believes that the people are the most valuable asset to its business and thus shows up for its employees and supports them through tough times like the covid-19 pandemic. Brand and Beyond Consulting had zero layoffs and on the contrary, increased the workforce by 20% during covid. Advice to Aspiring Entrepreneurs • Trust your potential and Believe in yourself. • Don’t view challenges as Failures. • Always take advice from your Mentor • Take calculated Risks • Keep faith in your team and keep motivating them and yourself. Embracing New Challenges A majority of people think of goals in terms of career progression. Rishika’s aim in the coming years is to – Gather Hearts and Minds and to take on bigger, more challenging targets so she can assess her abilities. She looks to win over people with skills, resources, and services. Being a Valuable Partner “I have partnered with Brand & Beyond for many years now and they have always been an integral part of my marketing strategy team. I’m thankful to have such a valuable partner that cares and helps us achieve the desired results.” — Leading Real Estate Company “Brand& Beyond is continuously evolving from a service provider to a partner of our success and this is due to their quick turnaround time and dedicated assistance.” — CSR Vertical Large Brand “Working hand-in-hand with Brand & Beyond closely, I can safely say we found a partner who cares about our brand and took the time to know us on an intimate level so we could reach our goals.” — Leading Stock Broking Company For enquiries Mobile no- 9930055611 Website Link- www.brandandbeyond.org
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Career Gro Educational Consultants Your end-to-end Solution for Studying Abroad
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ant to study abroad, but are confused where and in which university? Even more confused about the education consult to approach for solving your dilemma? Well, the solution is Career Gro Educational Consultants. With over 15 years of experience in this field, they will help you tap your potential to the maximum and make the right choice. Their services are not limited to just helping you study abroad but are extended to help those who want to work abroad as well. For the CEO and MD, Moazzam Qureshi, changing their clients’ lives is personal rather than just minting money. We had the opportunity to get first-hand information from the consultancy in an interview. Read on: Please brief our audience about your organization, its values, vision, and mission. CareerGro is a new age consultancy service for students who wish to pursue their dream of studying abroad. Unlike other players, we try to focus on the student and offer personalized services to meet their needs. Tell us your secret behind impacting the consultancy niche. In the brief time that we have been in the market around 250 students have placed their trust in us. We were able to navigate the pandemic because of the faith of our students and their parents. I believe that the student journey goes far deeper than career mapping. It should empower students to make the right choice rather than us choosing the student.
18 | March 2021
www.insightssuccess.in
India’s 10 Emerging Consultants Startups-2021
Once the student understands the career choices, then offering them options becomes far easier. We are a digital company, and we believe in combining student journeys with automation and intelligent analytics.
IN A NUTSHELL
What challenges do you and your team come across in your day-to-day operations? Working with young minds during a pandemic is challenging in itself. The pandemic has caused some sort of doubt in terms of a few industries. The student choices have moved from engineering and business to genetics, logistics and other niche areas. Often the students are confused and do not understand if they have a skill set for the courses. We try and talk to the student and help them make confident career decisions and guide them to succeed. We feel that we have a responsibility to shape the future of a generation and are glad to do our part in bringing this change. Considering the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring the safety of your employees at the same time? Well, social distancing was never an issue as our team always used to sit far apart to ensure quietness while counselling. Some sessions have moved online, and we are also leveraging the power of technology to help students have a smooth experience.
• World Specialization in Immigration, Education Abroad, Tourist and Visitor Visas. Business Visas, Investor Visas and Family Visas. • Free Education in Europe. • All Bachelor’s and Master’s Programmes available. • Study at World’s most prestigious Universities. • Migrate to Canada, Australia and Europe. • Free technical Evaluation. • Admission requirements • Application process
What would be your advice to budding entrepreneurs who aspire to venture into the consultancy sector? Consulting is a responsibility. We are responsible for our clients and our customers. Be honest and always have good intentions, and you should be successful.
• Career Counselling • Career Guidance • Education loan • Health insurance
Where do you envision your organization to be in the long run, and what are your future goals? Our goal is to have an excellent alumni list. Everyone wants to make money. True, but we want to change our clients' lives and ensure that they are well placed in life. For us it us personal.
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• Pre-departure orientation • Shortlisting of universities • Travel assistance • Visa guidance
March 2021 | 19
Need for
CONSULTANCY STARTU in the Dynamic
Business Environme I
nnovation is the driving force of the economy at all levels and in all kinds of organisations in a knowledge-based society. Due to the high risk of implementing new products and services, technologies are typically commercialised through isolated formal formations such as startups. A startup consultant is a person with the knowledge and experience to advise you on what to do and put your strategy into action, saving you money, time, and frustration. Outside experts who can do the job as well as provide training on what needs to be done are needed by startups. Business advisors in India should look over your business plan, compare it to your objectives, and make changes or suggestions to help you succeed. A startup is a new company that operates in a high-risk environment with limited resources. As a result, startups recruit consultants to assist them with the early stages of their business. Given the difficult conditions that a startup faces, having a large-scale consulting business with high-end expertise is an unnecessary cost that only a few companies can afford. According to The Global Entrepreneurship Monitor (GEM) research data, “worldwide, an entrepreneur with high potential creates on average as much as 3 times more jobs than an entrepreneur with average potential and as much as 15 times more jobs than an entrepreneur with low potential. Thus, there is only 4 %
20 | March 2021
www.insightssuccess.in
Consultancy Dynamics
UPS
ent
www.insightssuccess.in
March 2021 | 21
of entrepreneurs who can be placed in the group of dynamic companies that have the potential to grow on global markets (on average they reach at least 20 % annual income growth) and they truly contribute to the economic development of the society, as they create as much as 38 % of all jobs. In the society, there is only 6 % of entrepreneurs with average potential, amongst which we also count those who achieve between 5 % and 20 % average annual income growth, and they create 28 % of all jobs. But the great majority of entrepreneurs have low potential (90 % of all) – on average they achieve only up to 5 % average annual income growth and together create 34 % of jobs.” As a result, highly ambitious entrepreneurs who identify and realise promising business opportunities are the primary drivers of growth. Their businesses expand rapidly, resulting in an increase in jobs. According to a study by the Global Entrepreneurship Monitor South Africa (2012), the dynamics of startup entrepreneurship account for one-third of the dynamics of a country's economic growth. Startup companies are thus those with the ambition and potential to develop into gazelles capable of creating a large number of new jobs through rapid expansion. This is often, but not always, the case for high-tech firms. In a knowledge-based society, the majority of developed countries promote startup entrepreneurship both as an investment in the future and as a means of actively developing long-term economic policy. Five key reasons for encouraging startup entrepreneurship Innovation In a knowledge-based society, they are the primary driver of economic growth and increased productivity. Startup companies are the best way to put inventions into practise and, as a result, the best mechanism for commercialising technological and other innovations. Startup companies help to accelerate the development of new technologies and the location where they are developed. Large corporations also purchase startups for the technology (fundamental ingredient) that they can then incorporate into their operations and maintain their competitive advantage. At the same time, they provide the startup ecosystem with insight, as well as spin-off and spin-out businesses, which would not be possible without a well-functioning startup ecosystem.
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New jobs and economic growth Over time, startup businesses create a significant number of new jobs and contribute to the country's economic growth. Given that startup companies are built on innovations, their potential reflects the economy's healthy core. If the country wants to promote long-term job creation, it must invest in the segment of businesses that create the most jobs (in 10 years or more). The optimal form and opportunity for employing and activating the Y generation is through startup companies. Introducing new competitive dynamics to the economy Startup businesses are the most dynamic economic organisations on the market, as they contribute to the economy's dynamics and competitiveness. As a result, the economy remains healthy, vital, and diligent, while individual businesses find it more difficult to rest on their laurels. Advancing the research-innovation system High-tech and knowledge-based service startups are inextricably linked to academic institutions. Meanwhile, it serves as a role model for students and researchers who want to put their ideas into action through a startup business. Introducing proactive values into society Startup entrepreneurship alters societal values and introduces a new mindset, in line with a society based on knowledge and creativity. The general public is beginning to recognise that they are responsible for their own job and career advancement. A consultant with a proven track record to address a business challenge can be employed on an hourly or contractual basis and is usually a professional with expertise in a specific industry. Consultants are typically brought in to deal with an impending crisis in the industry, looking deeper into the symptoms that are plaguing the company and assisting the client in diagnosing the company's path to recovery. - Ashish Chandgude
www.insightssuccess.in
India's 10 Emerging Consultancy Startups-2021
NETWORKGAIN CONSULTING Your Go-to BizTech Gurus
I
n the digital world, technology is the primary source of value-creation. A recent Harvard Business School study documented that – leading digitally-enabled companies generate better gross margins, better earnings, and better net income than organizations that have not fully adopted the digital-first growth strategies.
What is driving this new and improved value creation model is the emergence of new, more profitable business models that deploy new digital technologies like social, mobile, cloud analytics, big data, and IoT. Yet even with these resources, it becomes exceedingly difficult for companies to derive the optimum value of technology, for they will have to make the right investments in the right areas to achieve their desired goals with the right change management. Chennai-based NetworkGain Consulting is a peer-to-peer network of technology and business experts that strive for a positive culture, operate with the highest standards of integrity and ethics, right corporate governance, and most importantly giving back to society. In the below excerpts of the interview given by Koushik Ramani, the Managing Partner and Papitha Mohan, the Partner at NetworkGain, the duo shares the dynamics of running the company: Please brief our audience about your organization, its values, vision, and mission. NetworkGain is a BizTech consulting firm that puts the expertise and true care for results at the center of everything we do. We understand business and consult on value creation using technology. Global organizations or small and medium enterprises, we get the everyday dynamics and can accelerate their journey to success. And we do this by outcomes, by inspiring powerful connected minds to create bold and practical solutions. Brief us on how you have made an impact in the consultancy niche through your expertise in the market?
Papitha Mohan Partner
24 | March 2021
We don’t believe in run-off-the-mill solutions and consulting endeavors. We took a step back, understood that the attention span of a customer base as well as the base
www.insightssuccess.in
Koushik Ramani Managing Partner
Essentially, we don’t just recommend transformative solutions but help bring that vision to life by collaborating with our cohorts. In summary, it is our unique ability to complement business to technology and vice versa that helps us in connecting the dots to build digital realities, where everyone comes together, and everyone gains. That’s exactly where our name comes from too. Brief us about the featured person(s) and their journey in the consulting industry. Koushik is a seasoned professional with over twenty-one years of experience in providing technology solutions
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It is our unique ability to complement business to technology and vice versa that helps us in connecting the dots to build digital realities, where everyone comes together, and everyone gains
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itself is quite limited. Almost all of them expect an end-toend solution to maximize the returns on investments. However, when it is packaged and delivered what they are unsure of is what they got is something that they need or something prepackaged and retrofitted to guide their asks. In a way, we don’t carry the larger burden (read: baggage) however provide them a complete “Assumed Ownership” of getting what we consulted, deployed leveraging our strong ecosystem of cohorts ranging from digital technologies like marketing, web technology to disruptive technology solutions like AR/VR and deep-tech network programming reimagined.
- Hence NetworkGain!
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across the globe, across industries. He started his career as a programmer and has hands-on experience in identifying the right solutions, develop the architecture, by leveraging thought leadership and professional eminence based on deep expertise in Change, Run, and Grow that leads and sustains businesses. Papitha is a technologist turned marketer with experience in data warehousing and business intelligence. Her area of expertise includes branding and digital CX engineering. An entrepreneur at heart forever, she jumped at the chance to co-found NetworkGain with Koushik with modern principles and values like expertise over experience, workover job, and gender equality. What are/were the challenges you and your team come across in your day-to-day operations?
system also bore the brunt of the pandemic, however, luckily we’ve all survived, and are looking forward to the new normal and a better FY ’22. What would be your advice to budding entrepreneurs who aspire to venture into the consultancy sector? First, it is about identifying the core area of expertise where you would like to add value, and then identifying the broader spectrum adjacent to this core. Develop the capability with a capital “T” – Deep in the chosen area, broader understanding of the adjacent areas. It’s a niche offering to venture into as long as you have a passion for making others successful, even at the time more than your own. Most often than not, this sense of achievement will drive you to sustain the business over any hardship you may face.
Firstly, this is the most important driver why we’ve come into existence. Secondly, the sense of satisfaction for having contributed to achievement is derived only when you face and overcome the challenges. Incidentally, we believe every problem does not lend itself to a single departmental solution. Making clients believe in this new model of consulting is the biggest hurdle, and then we’ve to be comparable with the Big-5s to be considered. We’ve managed to do it well so far with the big names we’ve in our clientele in these two years.
Second, do not reinvent the wheel. Wherever possible try to have synergic partnerships that will deliver for you. Third, we see consulting start-ups mushrooming owing to the layoffs in the middle/senior management in MNCs. If you can’t find a sweet spot that will make you unique and your offering inevitable, then there’s no point in venturing to be yet another consulting firm.
Moving from a comfortable, well-organized infrastructure (from Resources to People) for backing-up and for the things that were taken for granted, quite literally in a corporate environment (mundane operational activities) to running everything from enabling functions, to bookkeeping, handling our business social commitments, alongside growing the business, and delivering value.
We believe in living our lives well while we make an impact in the world of business. So, in terms of numbers, we do not set hard goals nor wanting to be part of the global corporate rat race. We see money, because of our commitment to customer success.
Taking into consideration, the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring the safety of your employees at the same time? In a hindsight, and with due respect to all the frontline workers, doctors, and medical practitioners (we bow to their contribution), the pandemic was a blessing in disguise for our “Workforce of the Future” model of operations. Right from day 1 of starting our operations, we believed in work from anywhere and executed the same. In essence, the pandemic had the least impact on our operations, however, like everyone else during the peak lockdown our business conversations were merely conversations. The sign of recovery, especially for these kinds of niche consulting, started only towards late Q2 - early Q3. Our entire eco-
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Where do you envision your organization to be in the long run and what are your future goals?
We aim to be one of the trusted partners for global tech startups and enterprises alike. We are focusing on DX for Manufacturing, CPG, Healthcare, and Insurance for now. We would want to venture into other verticals like Travel and Hospitality. We want to be part of initiatives that bridge the digital divide and taking innovation to the last mile. Give us a few testimonials of your clients that accurately highlight your organization’s position in the market. “I have been working with NetworkGain for more than a year now. They are different from the rest of the consulting majors. They don’t just draw up the plan but stay with you to execute it and co-own the results. Their work in revenue maximization has helped us pave a new path and standardize our processes” CEO, IT Services Organization, Part of large conglomerate.
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VETERAN'S VIEWPOINT
Future of Global
Consulting Space C
onsulting firms are quite often required to help businesses. The role could be as different and wide ranging as strategy to as specific as growth consulting. In this area of digitised, global, rapidly changing business world where the next disruption is round the corner it puts may challenges on the consulting firms also to keep up to speed to be able to remain valuable to its clients. In this article, let's have a quick look at the future of global consulting space (business or otherwise) being faced by the consulting industry all over the world.
· Increased Competition of a "different" kind: Please note the word, of a "different" kind. In the modern world, things are changing very rapidly. Technologies are changing fast impacting the way business is conducted, information is no longer a prized commodity etc. All this is causing the USP's of big consulting firms to disappear quickly. · Specialised Background and Knowledge: In the future, specialised knowledge will be at premium. More than the brand of the company, the education and background experience of the consultants engaged in THE project will be more important. · Consultant will be a "High Touch catalyst": Gone are the days when a consultant sat in the Board Room, interviewed a few people and then gave his recommendations. In the future, the consultant will have to embed himself in the organization and act as a catalyst for making things happen. This also means that the consulting models which relied on hourly billing will get replaced by deep relationships "fold up the sleeves" and solve problems along with the client. There may be cases where the consultant will have to be a part of interim position filler till the time the client finds the proper person.
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The power point/slides driven consultant or consulting companies are either dead or dying. · Rise of "Entrepreneurial Consulting": This is a interesting change coming in the consulting industry. Even the consultants want to be "masters of their own destiny". Hence more and more consultants are coming out of Big consulting firms, forming a consortium and getting into their own offerings. · Consulting is no longer a "I have a problem; you give me a solution" approach: Traditionally, consultants were engaged to "solve" a problem. Given the speed of change that is happening around the world the consultant's "solution" becomes outdated as soon as its given. These are the days the solutions have to be continuously tweaked, modified or even changed to suit the changing scenario. Thus, the need for a very strong integral involvement with the client's business and a need for solution and results is the need of the hour rather than the hour as the unit of billing. · Changes in the buying behaviour of purchasers: Brand Creation is no longer a long-drawn process. Not in the modern world of business. On-line channels have changed that completely. Today, even a small organization, with creative and dynamic on-line strategy can compete with a much larger company and give it a run for the money. Today, customers are asking for consulting companies to drive results and are accordingly compensated. Another factor that is playing a key role is that customers are expecting services to be delivered much faster than before. · Need for new skills: This change in the world of business is forcing companies to reskill its employees, this is not easy. It has a huge financial impact. Also, hiring new people does not solve the problem because their skills also become useless after a few years.
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Manoj Tandon CEO Dalitso
The rapid speed of disruptive innovations and/or new technologies is outpacing organization's ability to manage the changes appropriately while running and growing the organization · The uniqueness is gone: Till recently, the large consulting companies had knowledge and experience of best practices which made them unique in the market place. Now, much of this information is readily available to those who are willing to research.
the consulting industry for many more pages but here is the fundamental truth. Every other industry has undergone changes in its structure, For many decades consulting industry was felt to be immune from the upheaval going in the rest of the business. No more now. Consulting industry's time to change has now come.
Consultants, who had previously worked for Big 4 are not spread across the market. Thus, making their experience and skill available to other companies.
Changes via merger/Acquisitions, consolidation, failures due to inability to keep up with the changing times etc. are also going to impact the consulting industry in a big way.
· New Competition: Boutique and specialists' firms are not the only form of competition now. The increase in independent consultants operating is also providing major competition to the big players. Also, their access to the market via on-line portals (which advertise requirements for consulting) have increased their ability to compete with the top tier firms.
How long before it happens? Well, anybody's guess is as good as mine. My guess….in another 5-10 years, the consulting landscape would have changed so much that what we see today will be material for the Business History books… Enjoy the ride till then.
In conclusion: While I could go on about the changes and the impact on
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India's 10 Emerging Consultancy Startups-2021
Facilitating Realistically Executable Solutions for Growth
B
usiness consultants help companies overcome challenges, increase revenue, and grow dynamically. It is important to ensure business consultants have experience and previous success with companies. Business consultants may charge by the project or the hour or require daily or monthly retainers.
Business consultants provide management consulting to help organizations improve their performance and efficiency. These professionals analyze businesses and create solutions while also helping companies meet their goals. Business owners should consider hiring business consultants when they need help or perspective on their chosen path or a catalyst for change in their companies. Pro-Consulting Solutions is a management consulting firm focusing on providing realistic and executable solutions for growth. Founded with a vision to be recognized for its expertise across business sectors, the company works with its clients to help them achieve their business objectives through improvements (wherever required) to enhance performance and ensure sustainability. It specializes and assists professional firms and companies by: • People Strategy and Talent Sourcing requirements • Enhancing presence, visibility and ensuring effective outreach • Analyse and assist in improving people and business performance Differentiated by its core values, the company believes in ‘Out of the Box’ thinking and therefore, have an ‘open door policy’, encouraging its team members to speak their mind out, build trust, instill confidence, and support creativity. Adhering to the highest professional standards, the company’s client communication and honest client feedbacks and analysis have helped the team of Pro-Consulting remain distinguished in a short period. Let us read more about its dynamics in the given below interview:
Dr. Vivek Das Co-Founder and Principal
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Brief us on how you have made an impact in the consultancy niche through your expertise in the market? Having worked in the legal industry for over 13 years, first with a top tier law firm initially for a couple of years and
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thereafter, as a core team of another leading law firm management consulting company for close to 12 years, the founders have worked for more than 250 + clients and been involved in the evolution and professionalization of legal practice set-ups, credited for their unique ideas and its implementation. As the businesses were looking to professionalizing their set-ups, implementing global best practices, exploring ways to connect to a global perspective clientele and be digitally present and available; the founders have worked with these firms assisting them with their Branding, Human Resource, Practice Development, and Growth strategies as well as supporting them for its smooth implementation. Brief us about the featured person(s) and their journey in the consulting industry. (Ms.) KOMAL GARG Co-Founder and Principal (Talent Acquisition and Strategy) As a Co-Founder and Principal Talent Consultant at Pro-Consulting Solutions, Komal Garg, works for leading professional as well business organizations assisting them with manpower requirements. With over 15 years of experience, she has worked with various leading talent sourcing organizations specializing in Legal, Business Support, IT/ITES, and FMCG sectors.
(Dr.) VIVEK DAS Co-Founder and Principal (Law Firm Management and Strategy) Vivek is a Co-founder of Pro-Consulting Solutions and specializes in Strategic Communications and Client Outreach, servicing some of the best brands in the Legal, Software, telecommunications, Hospitality, Healthcare, and Retail businesses, among others. For over 15 years, he has worked closely with the senior leadership, partners, and practice groups of leading Indian law firms, assisting them on areas pertaining to branding and market visibility, internal communications, business development and network management, talent management, and strategic growth.
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A good consultancy will always listen to your issues, try to understand your line of business, and learn your desired expectations, before suggesting solutions
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She has been at the forefront of legal talent sourcing for more than 10 years, working on 200+ legal positions catering to diverse practice areas like projects and infrastructure, corporate and commercial, real estate, litigation, alternate dispute resolution, intellectual property laws, insolvency, and bankruptcy, competition law and corporate taxation amongst many more.
Ms. Komal Garg Co-Founder and Principal
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What are/were the challenges you and your team come across in your day-to-day operations? With the Covid situation being underway, we had invested and ensured a good IT Infrastructure for remote accessibility and seamless communication; however, adjusting to the virtual mode of working was a big challenge initially. As the nature of consulting, which requires a lot of personal interaction, attention, deliberation, and discussion; the otherwise shorter physical meetings were getting replaced with longer virtual calls, thereby, leading to higher engagement and longer working hours. Though the higher client engagement was heartening, the delayed cash flows and new mandates with fixed costs mounting up kept testing. However, as the lockdown norms were eased, and business activities slowly started, things are now shaping up albeit slowly. Our office operations have resumed (of course following all safety protocols) and the client physical meetings have begun too. Taking into consideration, the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring the safety of your employees at the same time? As stated in the previous section, during the ongoing pandemic we have built a robust IT infrastructure to remain accessible and provide timely support to our clients. Having been acquainted with the virtual mode of operation, we have also worked on IT-enabled solutions for our clients by blending the IT into consulting solutions and have successfully rolled it for our clients. What would be your advice to budding entrepreneurs who aspire to venture into the consultancy sector? Our advice to the budding entrepreneurs is to – first introspect whether you want to do what you are doing and then keep calm and be focused. Finding an escape route or thinking of alternative options just because things are not working doesn’t help in the consulting domain where – experience, reputation, and perseverance of consultants count a lot. Education, professional affiliations, and relationships in the industry matter, and therefore, needs thought through strategy as well as an investment of time. Where do you envision your organization to be in the long run and what are your future goals? We yearn to be the most trusted and respected consulting organization in India, catering to a global clientele while continuing to make a difference by professionalizing legal and other professional set-ups and helping them achieve their business objectives.
"Vivek is a fantastic person to work with. He makes effort to understand the client and their real requirements. As a professional, I find him very insightful and highly responsive." - Co-Founder of a Top Tier Firm. “The team is highly professional and resourceful. I highly recommend them.” – Senior Partner, Tier II Full-service law firm. “They have a great domain understanding and expertise. They often walk that extra mile to ensure that the interests of the Firm are being taken care of. Responsive and Professional.” –Managing Partner – Top Tier, Full-Service Law Firm. “They bring great value to propositions and are immaculate with strategy. Surely knows their domain and is a delight to work with.” – Senior Supreme Court Lawyer. According to you, how does one find the right consultancy? What nuances make a consultancy stand out from the crowd? Finding the right consultancy would require one to be sure of their business objectives. One must have defined goals, be it improving business performance/sales turnover, reducing attritions, setting up newer practices/divisions, skill training for employees, and /or need for organic/inorganic growth. For results, expectations must be set right. One should always check the experience of consultants and if deem fit, even ask for client references (to cross-check their claims). Connecting / Meeting your consultants is a must to assess their understanding of your issues and their approach to solutions. Clarity on scope and professional fees should be sought and understood at the start to avoid last-minute surprises. A good consultancy will always listen to your issues, try to understand your line of business, and learn your desired expectations, before suggesting solutions. This means, having analyzed your problem, the consultant will provide a practical/pragmatic solution which will be a mix of proven methods, a bit of ‘out of box thinking’ suiting your pocket, and yielding desired results in the least possible time.
Give us a few testimonials of your clients that accurately highlight your organization’s position in the market. (if available/permissible)
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Outsourcing Insights
How are CONSULTANC
STARTUPS Helping YOUNG
ENTREPRENEURS A
consultant brought up within a short period to help establish any specific company, startup, or entrepreneur is entitled to a startup consultant. Today, startup consultants work with diverse businesses from engineering firms, financial and human resources to healthcare, and political firms. Although, they are not a part of the team, rather an outside approach whose expertise is investigated as a valuable attempt to lift the business. Most businesses are reluctant to work with startup consultants because of their lesser amount of time in the corporate sector, but the idea still varies for different businesses and people. Conventionally, it is a good idea to consider a startup consultant for your business expansion, as they are the most efficient and cost-effective approach to work with for greater benefits. Statistic has shown that every year more than 500 million entrepreneurs turn
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CY
S
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towards starting something new and becoming their own boss. But there are certain risks that young innovators are mostly concerned about – business funding, growth rate, cope up with the challenging market in the fierce world, decision-making issues, hiring candidates with identical focus, sustainability, managing finances, and a lot more. It is no wonder that loads of creative thinkers are turning towards the promising environment, leaving behind the traditional approach of employment. Along with better life choice of starting a business that could balance both work and life, it also assures the flow of income that could be of higher-grade. But as per the saying “a smooth sea never makes good sailors”, so do entrepreneurs, along with the promising future they also have to go through the diverse transformation, challenges, and risks. Starting a business from scratch can be a complex task along with multiple factors that are unknown to the entrepreneurs. Consulting an expert who enriches with proper advice and guidance, significantly improves the chances of thriving in the new venture for the selfstarters. Compared to the consultants who have decades of expertise with fortune companies, start-up consultants demand fewer fees and provide services with a costeffective budget. They give the right direction to the young innovators with efficient work and benefits, that too within less period of time. As every entrepreneur and want-a-preneur are bound to have problems and distractions while creating their business from scratch, start-up consultants, being on an initial stage of their setup, are still caliber to offer professional advice, guidance, and adequate solutions. The decades of knowledge and understanding that start-up consultants have gathered from various specific industry experts before setting out their own business eventually help the young entrepreneurs. A startup consultant assists the founder with the right business plan in developing strategies to enhance the customer base and elevate brand awareness. A large number of entrepreneurs and small firms are relying on loans and investors for the financial breakup to eradicate the upcoming crises. Though, to play safe with such kinds of situations, taking proper assistance
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from a consultant may help them to manage their finance, lessen their chances of crises, or using their personal fund to start their business. Finding quality staff for the firms that are already founding their base becomes a primary factor. It is essential to separate out the candidates that have capabilities, focus and who can create a successful team culture for the organization. Consultants make this function easier for them, as their human resource team that conducts interviews for hundreds of candidates on daily basis for various domains, list out the ones with the required skillsets. They carefully analyze the desired leadership qualities, communication efficiency, promising commitment towards the company, and the one that fits for the job. Ultimately, reducing the burden of entrepreneurs in selecting a suitable candidate for their business growth. Having a consultant working for your business is often the only way an owner of a start-up will have a pure time that he could dedicate to the business. Expertise in providing consultants to a business would generally ask the right sets of questions and determine the right goal for your business. Being an expert in their field, they are very much aware of the difference between traditional methods of running a business and online techniques of making a presence in the digital world. With everyday research on diverse social media platforms, they keep themselves updated with the competitive market for B2B and B2C organizations. Startup business brings a lot of expectations for their consultants – transforming market factors, growth potential, availability of resources, tackling challenges, etc. to make them sustain in the changing competitive market. Here, the work of the consulting firm is to provide the specific companies with acceptable mentorship and incubator program. They understand the internal problems and assist firms to develop longterm strategies that cannot be handled on their own.
-Renuka Singh
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India's 10 Emerging Consultancy Startups-2021
Consulting Businesses towards Success he unorganized sector in India employs around 82% of country’s population. Despite the huge contribution of the sector towards employment and country’s economy, businesses in this sector face plethora of challenges – documentation, research, and business insights being some.
T
But the small-scale businesses and traditional industries today do not only stop at survival. It’s time for them to take a leap, to not only survive but thrive in their respective niche. These businesses under unorganized sector demand expert consultation and business solutions to work towards long-term success.
Although, the government of India has been contributing to benefit the small businesses and labor groups in unorganized sector through schemes and programs such as Social Security Scheme and Per Day Wages contribution to help businesses survive.
Responding to the huge demand of quality research, documentation, and business solutions SF Consultant entered the field with expertise, skills, young talent, and technology as their USPs. Another crux in the success of SF Consultant is the active work and over 17 years of experience of Mohammad Fazal, Managing Director of SF Consultant in the field of Traditional Industries and Community Building. Since its inception, SF Consultant has made a notable impact by introducing cutting-edge technology such as Blockchain and Industry 4.0 to this un-organized sector. Another recognizable achievement of SF Consultant is the launch of first-ever online Management Information System (MIS) in the sector, which has been appreciated and adopted by multiple organizations in India. SF Consultant in its wake After seeing the huge demand of business consultation among businesses SF Consultant was formed in 2010, with the goal of delivering quality research, insights, and solutions to the government and non-government organizations. Through their continuous notable work with the multiple departments of Indian government and Indian artisan communities, SF Consultant is set to change the scenario of unorganized sector and traditional industries. After the company’s inception in 2010, SF Consultant has paved a long path of success where the hard work of the skilled and experienced team cannot be ignored. At SF Consultant, the team utilizes the resources at hands to bring value to its clients. Touching lives through expert consultation SF Consultant, with its notable work for the Ministry of Textiles and the Ministry of MSME, has directly impacted lives of over 25,000 artisans across India. The company’s impressive contribution in Handicraft and Handloom Industry has helped establish the transparency,
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Mohammad Fazal Managing Director
SF Consultant has not limited its services only to research, documentation, and business solutions. In the era of Startup India, SF Consultant is playing its part to promote and encourage small-scale artisans by organizing events on entrepreneurship development and marketing linkages. The company actively works on online and offline grounds to provide a platform and national and international level of recognition to the new and upcoming artisans. A fanatic’s journey to a leader The knowledge and expertise of Mohammad Fazal as a former employee at MORD in rural development sector played a key role. Fazal was interested in working with Traditional Industries and Indian Artisan Communities from the start of his career. This encouraged Fazal to gain knowledge and expertise which further got him opportunities to work with Khadi Village Industries Commission (KVIC), Tribal Cooperative Marketing Development Federation (TRIFED), National Handloom Development Corporation (NHDC) etc. Fazal also serves as the Technical Adviser of Council of Handicrafts Development Corporations (COHANDS).
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SF Consultant has always believed in success of a consult coming from the success of its clients
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accountability, and result-oriented approach in the execution of government schemes.
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The secret of sustenance Working with the Government Agencies and Unorganized Communities simultaneously brings certain challenges to the table. Government Agencies demand a partner organization to possess expertise in domain, schemes, rules and regulations, and relevant government interventions in the industry. Immense coordination and cooperation with the entire Ministry hierarchy while working with Ministries on a national level is another challenge. As for Unorganized Sectors, the most important practice also comes as the most challenging step - Institutional Building. People in Unorganized Sector often have less knowledge and awareness about government and nongovernment schemes and benefits. Thus, agencies in this sector must spend time in spreading awareness and building trust. SF Consultant has gracefully tackled these challenges by utilizing the zeal and skills of young talents to get the tasks done accompanying the experienced and experts in the team working on building trust. Overcoming the pandemic The important asset of every company is its employees. During the lockdown, SF Consultant has been considerate towards its team by offering flexibility of working from home. The company went a step ahead by providing necessary training as well as hardware and software tools to ensure high work efficiency and employee convenience. As the whole country went into lockdown, the lowerincome communities suffered the most. SF Consultant, being socially responsible did its part by providing lowincome communities with groceries, medical assistance, and education. Post-lockdown since the offices reopened and employees started working from desks, SF Consultant has been particular in following social distancing and regular sanitization at office premises. Rejuvenating traditional craft industry “Indian traditional craft heritage has immense untapped potential. The industry is largely un-organized, un-trained and untouched by modern manufacturing and marketing practices,” says Mohammad Fazal. There is a huge scope for improvement in market growth and livelihood of artisans across India. And Fazal through his venture SF Consultant is actively working towards utilizing this potential.
Setting up milestones Since its wake, SF Consultant has partnered with private as well as government bodies. Among the company’s notable work is with Council of Handicrafts Development Corporations (COHANDS), Foundation for MSME Clusters (FMC), Ministry of MSME and Government of Madhya Pradesh. The role of SF Consultant working with these bodies have been on diverse grounds including technical support for Handcrafts and Handloom Clusters, consulting in policy related matters, and marketing events. SF Consultant has left its mark by successfully completing the project with Ministry of Textile, NABARD, and Madhya Pradesh Madhyam. SF Consultant has also nailed the Social and Digital techniques with the tremendous success of large-scale campaigns for Investor Summit 2019 and Swachh Sarvekshan 2020. Along with knowledge, expertise, and technology scale, SF Consultant crossed next milestone in its path by being punctual with its work with Government of Madhya Pradesh and the Department of UADD, MP. The company’s efforts for being on-par and on-time were greatly appreciated. Guiding the new talent Fresh talent and young entrepreneurs today are passionate about success. They constantly seek ways to achieve their goals, they are diligent and ambitious to learn. And these traits of entrepreneurs take them farther on the path. Mohammad Fazal, a successful entrepreneur himself, shares wise words with the aspiring entrepreneurs. “When it comes to success in this domain, focus and expertise is the defining factor.” Fazal says. “Rather than dipping toes in all industries and areas of work, it is beneficial to be expert in a specific field and pursue clients in that sector,” he explains further. While expertise comes from experience, where else entrepreneurs need to focus to be expert in the subject? Mohammad Fazal has answer to that. “While expertise does come from the consultancy’s experience in the domain,” he says, “a more important contributor for expertise is knowledge and skill of team members in the domain itself.” Leveraging modern practices and new technology could be an important USP for the industries to stand out from the crowd.
“With our Technical Support, Technological Innovations, and Design Interventions, our goal is to help our clients rejuvenating this industry,” he explains. 40 | March 2021
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Shiash Info Solutions Private Limited Your Go-to Tech Whisperers
I Mr Shivin S
Head of Operations
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Shiash as per our logo quotient states ‘Focus on Deliverables’. We are focused on delivering our services and products on time, which is our prime mantra towards success
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n the fast-paced world of today, technology has become an imperative to businesses and making it work takes certain expertise. Over the years, technology has had an irreversible effect on the way we interact, exchange information, trade, do business, and even think. Irrespective to the size of business, information technology drives modernization that plays an important role in business success.
In the business sphere, security always remains a fairly important consideration. The right kind of software not only takes care of the protection aspect (safeguarding financial, confidential, executive, customer data), by also accommodates the unique requirements of your company applicable for that particular business’s needs. A frontrunner in this technology solutions sector, which has made itself a reputation by catering to the needs of its clientele for 10+ years now is the Chennai, Tamil Nadubased Shiash Info Solutions Private Limited. Founded in the year 2010, Shiash Info Solutions is one of the leading IT and infrastructure management providers specializing in software development and technological corporate services. The company offers services for a wide range of fields such as software development, web development, cross-platform development, etc.
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India’s 10 Emerging Consultants Startups-2021
To gain insights on the technology solutions industry and acquire knowledge about Shiash Info Solutions, we conducted an interview with Mr Shivin S, the Head of Operations of this renowned organization. An experienced talent acquisition professional, Shivin has prominently demonstrated history of working in the information technology services industry. So, without further ado, let us dive right into the interview: Please brief our audience about your organization, its values, vision, and mission. We are a leading technology solutions company specializing in all the latest trending technologies, catering the customers to access user friendly products. Apart from this we are entering into the eLearning segment where we are planning to give products to graduates making them industry-ready in IT verticals. Brief us on how you have made an impact in the consultancy niche through your expertise in the market? Shiash as per our logo quotient states - ‘Focus on Deliverables’, we are focused on delivering our service and products on time which is our prime mantra towards success.
manpower. Without prominent employees we can take the business forward to the next level, where our core team is now focused in getting quality employees to the organization and providing the utmost benefits making them adapted to the Shiash Family. Taking into consideration, the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring safety of your employees at the same time? The current pandemic has created a path and opportunity towards the online businesses and this pandemic has also shown a new way to get into E-Learning. Our R&D team is working on how to make it more accessible in online and when considering safety, we work on all proper guidelines and social distance protocols in workspace. What would be your advice to budding entrepreneurs who aspire to venture into the consultancy sector? According to me, work and consistency is a prime mantra of investment towards any business. Where do you envision your organization to be in the long run and what are your future goals? Our future vision is to spread our products and services pan India.
Brief us about the featured person(s) and their journey in the consulting industry. Shivin S: As the Head of Operations of the company, my experience plays a key role in implementing and designing various policies and strategies directed towards growth. I have worked with various multinational companies like Sitel for more than 10+ years in IT, which helps at foreseeing the company vision to become a Fortune 500 company in the near future. What are/were the challenges you and your team come across in your day-to-day operations? The major challenges we face day-to-day have to do with
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