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Cloud Quest Adoption of Cloud-based System in Freight Management
Tech-Talk How is Technology Changing the Face of Freight and Transportation Management?
Editor’s Note T
THE TRENDSETTERS OF THE FREIGHT MANAGEMENT INDUSTRY
oday’s modern world is interconnected. Countries, companies, institutions, and so on are regularly communicating with each other and carrying out numerous business transactions. It has become essential to employ various transportation intermediaries, which help in uninterrupted transportation of shipments from one part of the world to other. As such, customers are in need of an efficient service provider, which would ensure that essential products and services are safely delivered to the end users at a given period of time without any delays and inconveniences. This is where the leading freight management companies have emerged as the saviours. They oversee and manage the delivery of goods. One of the prime objectives of these companies is to ensure that they deliver freight on time to the right destination, and at the lowest cost possible. They make sure that their clients receive the best services and consistent quality is maintained. These prominent freight management companies use the appropriate mode of carrier, while delivering competitive rates. They stand up to the expectations
Ananda Kamal Das
ananda@insightssuccess.com
of the clients and set up proper terms and conditions. The renowned names in the freight management industry optimize the transportation routes. They assign vehicles, drivers, and other such facilities to ensure safe and smooth delivery of the shipment. Another major factor that they pay attention to is to keep themselves updated with various rules and regulations regarding documentation, paperwork, insurance management, and compliance with government policies. While carrying the responsibility of smooth transportation and delivery on their shoulders, these renowned freight management companies strategically plan and manage logistics, warehouse, transportation, and customer services. They coordinate with third parties, and direct and optimize the entire order cycle. Another responsibility of these companies is to liaise and negotiate with suppliers, manufacturers, retailers, and customers. They also look after various other aspects of supply chain management such as quality and quantity, stock levels, delivery times, transport costs, efficiency, and a lot more.
The foremost names in the freight industry arrange warehouse, catalog goods, plan routes, and process shipments. They tackle with different arising problems or complaints. These major freight management companies supervise and train warehouse workforce. Additionally, they meet different targets related to cost, productivity, accuracy, and timeliness. Hence, in this issue of Insights Success, we are showcasing some of the most celebrated freight management companies, which give prime importance to the customers, and innovatively meet their expectations. For more insights on these noteworthy companies, go through pages of our latest edition – India’s Best Freight Management Companies. Happy reading!
Globe Forwarding Agencies A Dynamic and Performance Driven Shipping Expert
08 Cover Story
CON
22
Liladhar Pasoo
Leading Logistics Space with Integrity
18
Cloud Quest
Article’s
Adoption of Cloud-based System in Freight Management
26
Tech-Talk
How is Technology Changing the Face of Freight and Transportation Management?
NTENTS
Editor-in-Chief Sumita Sarkar Deputy Editor Abhishaj Sajeev Managing Editor Darshan Parmar
sales@insightssuccess.com
Assisting Editor Ananda Kamal Das
AUGUST, 2021
Contributing Writer Sayali, Trishika
Chief Designer Priyanka Rajage Designing Head Vishal Pawar Co-designer Rashmi Singh
Operations Head Megha Mishra Business Development Manager Ashwini Pahurkar
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INDIA'S BEST
FREIGHT
MANAGEMENT
COMPANIES
Company Name
Management
Brief
Allcargo Logistics Ltd
Shashi Kiran Shetty Chairman
Allcargo Logistics is a top logistics company in India and a one-stop supply chain management solution that provides logistics solutions across 160+ countries.
Cargo Planners Ltd
Shivi Jain Director
Cargo Planners Limited was founded in 2000. The company's line of business includes the arranging of transportation of freight and cargo.
Globe Forwarding Agencies Pvt Ltd
Dr. Sharmila H. Amin Chairperson and Member Board
Globe Forwarding is a dynamic performance-driven company providing skilled services in the fields of shipping, logistics, project freight management, transportation and custom clearance.
Liladhar Pasoo
Mr. Rajesh Mehta Executive Director Mr. Gautam Shah Director Mr. Ravi Shah Director Mr. Devendra Shah Managing Director Mr. Zubin Shah Director Mr. Shivan Shah Director
Liladhar Pasoo has always maintained a standardized approach in Cosmetic Industry Logistics and is one among the best solutions providers in this space.
Wizvane Shipping
Rajesh Singh CEO
Wizvane Shipping is a global logistics service provider to importers and exporters around the world, providing competitive air and sea freight, available 24x7.
Cover Story
Dr. Sharmila H. Amin Chairperson & Member Board
Globe Forwarding Agencies A Dynamic and Performance Driven Shipping Expert
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I would like to leave behind a legacy of hard work and perseverance, who believes in the power of destiny
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and taking it in one's own hands to mould it
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Our software division is using new AI and Machine Learning to augment our efforts.
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The process is ongoing, and the benefits will accrue to our clients and customers
INDIA'S BEST
FREIGHT
MANAGEMENT
COMPANIES
E
ven before the onset of this pandemic, the global economy was confronting turbulence on account of disruptions in trade flows and attenuated growth. The situation has now been aggravated by the demand, supply, and liquidity shocks that COVID-19 has inflicted. Once the pandemic is controlled, the shape and speed of the recovery in the U.S. and China will be among the key factors that determine the nature and traction of global economic recovery. “It is our expectation at this time that the course of economic recovery in India will be smoother and faster than that of many other advanced countries,” comments Dr. Sharmila H. Amin – Chairperson and Member Board of Globe Forwarding Agencies Pvt. Ltd. Indeed, UNCTAD while releasing its latest report 'The COVID19 shock to Developing Countries' has predicted that major economies that are least exposed to recession could be China and India. Among the most striking consequences of this pandemic have been the gamechanging impacts brought on our social behaviours, as well as on legacy networks and patterns of economic activity. Speed, agility, and innovation are required in crafting responses to cope with this evolving new normal. “We are very alive to the fact that many of the analyses and recommendations made in this report may soon be overtaken by events, and we will endeavour to modify these in line with the evolving environment,” she further adds. Her opinion on the current industrial scenario of the Freight Management Industry clears up the fog around the capital expenditure of India. Dr. Sharmila believes that the scenario for capital expenditure in this country looks robust, particularly in the next 5 years. With a stable government that is bullish on growth, especially infrastructure, we may witness a move ahead in terms of the stalled projects. Once these take off, the flow of capital goods for these projects will follow with a lag of 6 to 9 months due to the ongoing pandemic. “Thus, overall, I'm pretty hopeful about the potential of growth in the next 5 years”, said Sharmila. The government's push for the 'Make in India' initiative will further boost the manufacturing sector in India and consequently the Project Cargo business, as more and more companies will look to start or boost their manufacturing bases in India.
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The power sector
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will be the leading industry. Mining, petroleum, and public infrastructure will also be the key drivers
LOGISTICS & PROJECT FREIGHT FORWARDING SERVICES • Freight Forwarding Services for all Modes of Transportation (air/sea/road/rail) • Door to Door Service inclusive Customs Clearance • Sea Freight including Breakbulk, RoRo, Charter, FCL and LCL Traffic • Warehouse Services Packing/Unpacking/Material Control/Consolidation & Deconsolidation • Project Logistics Services • Transportation of Extra-large/Over dimensional/Heavy Lift Cargoes • Heavy Lift Engineering • HSSE and QM trained Operators • Feasibility Studies, Route & PortSurveys • Risk Management •
Transport Insurance
• IT Services - Tracking and Tracing/Reporting
An Agency Expert Dr. Sharmila H. Amin was born and raised in a meritocratic family of professionals. She completed her college education in the field of Commerce and Economics at Bombay University and embarked on the professional journey that has brought her here today. Her initial professional break came after getting professional certifications in Shipping Management from the Indian Institute of Management, Ahmedabad, after which, she eventually went to get a PhD. in Operations Management later in her career. She started handling large accounts at Airfreight Limited, one of the leading providers of logistics in the country and globally. Sharmila handled air freight, sea freight, packaged courier services as a partner of DHL, customs clearance, travel and tourism, oversized cargo handling, along with complex supply chain management and logistics for various companies and gained experience in all the departments at work. These experiences taught her to overcome challenges promptly and continue to thrive in this cut-throat environment. In an industry that is predominantly male dominated, she had her commitment, passion, constant upgradation of industry trends, and dedication that rose her to this level. She is not only one of the most successful top executive businesswomen in the Indian logistics industry but also the only woman in the Projects Logistics business in India at this level. She also serves on the Boards of Listed Companies and one of them being India's 1st Private Oil & Gas Co – HOEC (Hindustan Oil Exploration). Leveraging Disruptive Technologies It is Globe Forwarding's aim to be the long-term partner of choice for project freight forwarding and shipping in the oil and gas, energy, and mining industries, by providing quality solutions tailored to specific client needs and delivering success. It is Globe Forwarding's goal over the next 5 years to continue its global expansion strategy by focusing on the key growth regions of Africa, Asia, and the United States of America. Each Globe Forwarding solution is tailored to specific client needs based around a core set of Globe Forwarding deliverables, namely safety, compliance, and environmental and social responsibility, all of which are delivered in accordance with the Globe Forwarding quality system. Cost effective services delivering clear business value whenever
and wherever the client requires is Globe Forwarding's goal and is consistent through all the services it provides. Technological advances have made the logistics business easier to access and provided an opportunity for companies like Globe Forwarding to be more efficient and productive. By taking advantage of the new and existing technologies and trying to integrate them into its operations for increased efficiency and productivity, the company's software division is using AI and Machine Learning to augment the efforts. The process is ongoing, and the benefits will accrue to the clients and customers. “Our best advertisement is the quality and responsiveness of our services, along with my thirty years of executing some of the most complex logistics operation in the country serves the company well,” informs Dr. Sharmila. As the team continues to grow and tap into more opportunities, Globe Forwarding is at the table competing for every major job in the country. This and all the awards and accolade it received have spread its name to almost all the major clients in need of project logistics and supply chain management. Every new job handled is an addition to the capabilities of the organization. “We are able to integrate the lessons learnt and best practices into future projects. This model of incremental capability and efficiency enhancement has worked for us. We continue to fine tune it annually to stay ahead and ensure a successful name for Globe Forwarding Agency,” she concludes.
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With thrust on renewables, we can expect an increase
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in project cargo of wind and solar power
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Cloud Quest
AUGUST 2021 | 18 | www.insightssuccess.in
Adoption of
Cloud-based System in Freight Management T
he arrival of advanced technologies in freight management system is driving growth of the entire industry. Majority of the companies in the industry have started adopting the smart technologies to create incredible opportunities in the transportation system and to deliver the best solutions to the clients. Adoption of advanced technologies in transportation system is leading the world towards a digital future. In recent times, advanced technologies like artificial intelligence, Internet of Things, and big data were driving the growth in freight management, but the recent adoption of cloud-based technology has changed the entire system significantly. The cloud-based technology is replacing the old conventional transport management systems’ solution. A cloud-based system offers a hassle-free way and unlimited scalability to companies in order to use the innovative technologies. The companies have experienced a higher profitability after deploying the cloud-based systems. The cloud technology holds the maximum share in the industry based on its deployment.
AUGUST 2021 | 19 | www.insightssuccess.in
The cloud infrastructure in freight management creates new opportunities and enhances the capabilities of organisations to grow. This innovative technology helps the organisations to deliver smart and efficient services to clients. The cloudbased system offers features like carrier management, carrier tracking, billing, and accounts settlement, etc. Previously, the information about the orders was stored in hard drives or on physical servers. Accessing information from these physical locations was difficult and the risk of data failure was high. It was hard for the organisations to track and manage carriers as the information was stored only at a specific place.
pattern in a number of ways to accelerate making the patterns in shipping and procurement. From utilising the equipment to most common freight movement, cloud-based system can help to learn the patterns. Office Resource Flexibility The cloud-based system offers a flexibility to the user to access data from anywhere at any time. The universal accessibility of the data makes it easier for the team to handle processes. The higher authorities in the organisation can monitor the process remotely and deploy the resources if the response is needed on priority.
To overcome this challenge of accessing data in the industry, cloud-based system was introduced. The system provides a shared software that stores the information required by organisation, which can be accessed by users through the web. In this stored software, the information is accessible from any device like laptop, smartphone, desktop, or tablet. The system gives a flexibility to access the information online in 24/7 format.
Real-time Pricing Getting the price associated with all your logistic elements quickly can make it easier for the organisation to control the prices of every element. Cloud-based system gives you the real-time price of every element based on market condition, weather, and demand. The prices can fluctuate depending on the transportation and warehousing. In such an unstable condition, understanding the real-time price using cloudbased system is an incredible benefit to the organisation.
More and more organisations are switching from hard drives and physical servers to the cloud-based shared online software. According to a survey by Logistics Management Technology Usage Study, 18% logistics professionals say that they have already switched to cloud-based systems, 26% say that they are not sure if their company is interested in cloud-based system, 37% of them are still evaluating the system, and 13% logistics professionals do not see cloudbased system as an option in the industry.
Accurate Merge in Transit Model When an organisation connects with numerous suppliers across the world, sometimes it faces difficulty in synchronizing the processes efficiently. In this situation, synchronising processes using cloud-based system is required highly. The system offers a real-time monitoring of logistics solution that makes it easier for the organisation to co-ordinate efficiently and make an accurate model to merge in transit model.
Majority of the organisations in freight management system believe that cloud-based solutions are beneficial for them as the technology offers a high bandwidth, access from anywhere, and has a capacity to complete numerous tasks.
Real-time Inventory A real-time inventory is must for an organisation to control the risk and optimise the cost of products. It prevents the organisation to deal with the fluctuation in the costs and keep a backup amount for emergency. The inventory level can be controlled using a cloud-based solution to meet the volatile situations when prices are fluctuating.
The fact that the current logistics and supply management software providers are moving towards cloud-based solutions is driving the decision of many organisations to switch to the cloud systems. Cloud technology has become a revolution in our lives and the real advantage it provides to freight management system are listed below:
The cloud-based solution is disrupting the freight management system and is an emerging technology that can change the future of entire Transport Management System (TMS). It is taking the future of logistics one step closer to digitalisation.
Equipment and Utilization Patterns Pattern recognition is important in any repetitive system. The cloud infrastructure allows to analyse the shipping
AUGUST 2021 | 20 | www.insightssuccess.in
- Devyani Sharma
Liladhar Pasoo Leading Logistics Space with Integrity
The management of Liladhar Pasoo Group ( L to R )
Mr. Rajesh Mehta, Mr. Gautam Shah, Mr. Ravi Shah, Mr. Devendra Shah, Mr. Zubin Shah and Mr. Shivan Shah
A
t the beginning of the 20th century, the coastal lands of the country saw major commercial cargo movements. Soon the aspiring businessmen and investors saw the rise of the logistics and supply chain industry in India. Seeing this opportunity many risked a dive to set foot in the industry but Liladhar Pasoo is among the names that have made a mark in the logistics niche. Since its inception in 1919, the family-owned company has followed an organic growth strategy keeping integrity and business ethics at the center. This strategy along with the customer-centric approach has helped the company cross the milestone of celebrating a century in the industry. Today, the 4th generation of the family is slowly taking the lead in business with its energetic, innovative, agile, and more robust solutions. The way of working is modern, but the core values remain the same. Over the years Liladhar Pasoo has diversified into becoming India's most experienced integrated logistics and supply chain solutions provider. Keep reading the following interview to know how the
family-owned company has made a mark in the logistics and supply-chain industry and continues to do so with its ambitious plans to set foot in the global market. Kindly brief us about the company, its values, vision, and mission. Liladhar Pasoo has always been a value-driven company due to its high level of integrity and ethical way of operations. Over the century Liladhar Pasoo has structured itself as a professionally driven company offering an opportunity for professionals to innovate and work towards generating customer experience. Today we proudly boast of a family of 700+ professionals offering their services through our offices over 22 major ports/ICDs across India. Our offices are capable to offer integrated logistics and supply chain solutions to customers across 18 different industries. Our International reach of chosen global network partners bases its operational capability and commitment value
AUGUST 2021 | 22 | www.insightssuccess.in
India's Best Freight Management Companies
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Over The Century Liladhar Pasoo Has Structured Itself As A Professionally Driven Company Offering An Opportunity For The Professionals To Innovate And Work Towards Generating Customer Experience.
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thereby strengthening Liladhar Pasoo’s strong presence across 170 countries wherein we offer innovative logistics and supply chain solutions while controlling the cargo at both ends of the supply chain. Our domestic presence is equally strong in India and is backed by state-of-art infrastructure warehouses to cater to industries like agro commodities, chemicals, pharma, retail, and e-commerce. Today we manage over 1.5 million sq feet and offer services with customized value-added benefits while delivering to over 10,000 pin codes across India. Our automated solutions across industry sectors make sure that we fulfill our client commitments and ensure the unparalleled customer experience. Our IT infrastructure is also well-aligned with the value system of our system while serving our customers. Liladhar Pasoo’s agile and adaptable technology platforms have enabled the group to deliver our commitments to many SME, MSME, National and international reputed brands across the globe giving everyone efficient and robust solutions. Please share with us the contributions of Mr. Rajesh Mehta towards the organization and the industry. Mr. Rajesh Mehta was responsible to develop an overseas network along with global sales and branding. His hands-on experience in the supply chain industry has allowed him to develop into an effective troubleshooter, be it operations, pricing, sales, or development of global and local partnership network, strategizing, and its implementation. Responsible for a multitude of activities like global sales and marketing, branding, strategizing, and development of a new revenue stream for the company, and much more. Having achieved a vibrant Freight Forwarder Agency Network in 170 countries that offer disruptive ideas of end-to-end logistics Mr. Rajesh is responsible for making Liladhar
Pasoo into a global logistics brand. He excels in designing corporate roadmaps and implementing them in India by taking into consideration economics and legal compliance aspects. He also offers consultations on ‘How to bring values to supply chain and increase sales through Logistics’. Mr. Rajesh is also responsible to lead the international logistics committee under Engineering Export Promotion Council (EEPC INDIA). He is also a member of the Advisory Board on Economic Times Supply Chain. In 2019, he was inducted as one of the experts to spearhead the TCM Panel Service sector division established by the Confederation of Indian Industries (CII) to develop a universal model for the service sector and eventually form sector-specific content. Mr. Rajesh Mehta is also a prominent member of the CII Task Force on Oxygen Supply Chain, responsible for advising the government on ways to ensure swift and hassle-free delivery of oxygen cylinders to fight the pandemic. What are the prominent services, products, or solutions that Liladhar Pasoo offers? Our operational insights and capabilities to understand the laws and regulations along with the skills to handle cargo and deliver it safely are one of our strong domains. It is because of this we can customize solutions across different industries and commodities. We are India’s most experienced integrated logistics and supply chain solutions provider. Our international freight forwarding offers innovative control systems for seamless cargo movements to and from India and overseas. We have PO management, buyer consolidation, supplier consolidation, trade lane operation for FCL, LCL, Breakbulk to be transported by air, ocean, road, or in another multi-modal ways of cargo movement. Our warehousing and distribution offer custom bonded and general warehousing facilities bringing enormous innovative value-added services like blistering, shrink wrapping, inject printing, MRP stickering, etc in the most compliant hygienic and aesthetic way. Our transportation arm has expertise in handling hazardous cargo movement of solid or liquid commodities being transported as FTL, LTL, or through ISO tanks. We also provide coastal and rail transportation for bulk movement. In the case of express deliveries, we provide solutions by air for emergency deliveries.
AUGUST 2021 | 23 | www.insightssuccess.in
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Through Collaborative And Integrated Supply Chain Approach We Can Strike Balance Between Human Health And Economy Whilst Being More Prepared To Face Any ‘VUCA’ Situation.
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How is the company utilizing technology to ensure that the supply chain is optimized and efficient? At Liladhar Pasoo Group, digital dexterity has been a key in operational excellence. Information Technology is at the heart of everything we do. Our state-of-art IT network has helped us cater to 18 industries across the globe. The 4 pillars of our robust technology system are mobility, visibility, transparency, and efficiency. This has enabled us to make our workforce mobile and given us the capability to monitor and control every bit of the process remotely during the pandemic. Our interactive and user-friendly dashboards and shipmenttracking capabilities clubbed with services like API and EDI help us interact with multiple systems to give end-to-end visibility to customer cargo and reduce manual intervention. Housing our systems in a secure cloud environment help achieve visibility 24/7. It shows the confidence we have in our core values demonstrated in practice by our certifications of ISO 9001, 14001, 45001 along with the coveted Authorized Economic Operator (AEO) certification.
planned supply chains and business strategies. As a policy, corporates always plan for a contingency situation, but the pandemic has caught us all in a banana skin kind of a situation. The industries that have been working on JIT Inventory Management have been the most affected since they do not plan for huge inventory as a backup to save on cost. In the current shipping scenario, the frequency of ships/aircraft calling at most of the Asian ports has been slashed due to demand-supply imbalances of container inventories and cargo. The shipping lines are overbooked and having a space crunch and are offering delayed bookings by almost three to four weeks. A dedicated supply chain crisis management task force is required at the national level to handle and take on any supply chain challenges, alongside being empowered to take decision in order to ensure delivery of essentials to human life or raw materials for production and cycle back the goods into the market. Through a collaborative and integrated supply chain approach we can strike balance between human health and the economy whilst being more prepared to face any ‘VUCA’ situation. Where do you envision your organization to be in the long run and what are your future goals? We look forward to being reckoned among the bestintegrated logistics and supply chain solution providers with global footprints thereby controlling the cargo at both ends of the supply chain.
Our agile and adaptable technology platforms have enabled the group to deliver our commitments to many SME, MSME, National, and international reputed brands across the globe giving everyone efficient and robust solutions. Going digital is the need of the hour and with LP digital, Liladhar Pasoo has succeeded in delivering the best customer experience and service.
Liladhar Pasoo wishes to use technology, operational capability, knowledge, and the personal touch of a family company to create values for our customers globally thereby being benchmarked as the best logistics and supply chain company for its commitment and best practice-based services. We strive to control market share in 18 different industries by developing world-class infrastructure processes and people.
The COVID-19 pandemic has enforced a new normal. How, according to you, will the industry change and modify its workings to meet the new requirements?
Rajesh Mehta CCSO & Executive Director, Liladhar Pasoo Group
COVID-19 has come out as a big shocker for the corporate world as none of the industries were prepared for such kind of unfathomable emergency which has flawed many best-
AUGUST 2021 | 24 | www.insightssuccess.in
How is
Technology
Changing the Face of
Freight & Transportation Management?
AUGUST 2021 | 26 | www.insightssuccess.in
Tech-Talk
T
echnology is gradually evolving, while pushing boundaries and upgrading the way how businesses are carried out. Today, almost every business is also conducted online; we can get products and services delivered at our doorsteps right at the press of a button. Improved technology has ensured faster delivery of products and services, while increasing productivity in the supply chain, and minimizing costs and errors.
Emerged as Key Players With the advent of IoT, the supply chain industry has come across many opportunities such as reducing costs and avoiding delays and risks. Nowadays, cars, cargo ships, trains, and so on have in-built sensors, which are connected to an alarm system or dispatcher that is tracking and monitoring. With these hidden sensors, the crew receives timely information about the hidden risks and knowledge about the shipment.
With these advances, the freight transport and logistics industries have earned various benefits ranging from trucking transportation, international transportation, supply chain management, and so on. Below mentioned are a few technological advancements, which are transforming the freight transport industry:
RFID is also a popular technology, which has been helping the freight transport industry to track inventory and save costs on labour. A sensor is placed on the product, which sends out radio waves. This data, when received by the company, is gradually processed. RFID tags are similar to barcodes. Owing to their superior information delivery and data processing speed, RFIDs are more appealing to businesses.
Shipment Tracking Systems Not very long ago, customers booked shipments, received an estimated delivery date, and then were left clueless about the delivery of their order, unless they decided to make a call and enquire about the shipment. However, today, things have changed; with advanced internet connection and software, they can keep track of their shipment 24/7. This enhances user experience, while saving time and money for the company as well.
Autonomous Trucks and Drones In today’s world, computers help in transporting humans and products from one place to another in a jiffy. Unmanned drones and autonomous cars are no longer fictitious entities. In fact, remote-controlled drones and autonomous trucks are delivering products with efficiency nowadays. Although, the autonomous trucks are not completely driverless, a driver in the passenger seat to monitor is a huge breakthrough in technology and has massive potential in the delivery process.
Nowadays, companies offer advanced shipment tracking systems, which allow the customers to monitor and manage their systems. These software applications offer shipment notifications and messages, customizable reporting, customer accounts information, and so on. They are assisting us to do everything right from the comfort of our couches. Internet of Things (IoT) and Radio Frequency Identification (RFID) have
Furthermore, merchandise and retail delivery giants have announced that soon the packages will be delivered right to the customers’ doorstep. However, we may get to witness drone deliveries a few years from now due to regulatory measures and associated
costs, but it is very appealing to imagine not to sit around for hours waiting for a package to be delivered. Enhancement in GPS Accuracy We no longer print out directions of any destination from the computer before we leave the house. GPS has become a common navigation tool, whether people have it built into their vehicles or if it is available on their cell phones. These devices have drastically increased their accuracy over the years and are not only helping drivers to navigate the route properly, but also improving the supply chain. With advanced GPS accuracy, trucks and other vehicles can be tracked, while improving hauls through access to updated traffic data. This way, productivity can be increased, and customers can be satisfied. Social Media is a Game Changer Everyone checks social media on a regular basis to satisfy their thirst to remain socially relevant. Social media is a powerful tool and can play an important role in optimizing the logistics industry and the entire operations. This platform provides the easiest and most efficient ways for companies to communicate and maintain strong relationships with customers. It also helps in conveying urgent information, industry news, and customer responses quickly. In this age of cut-throat competition, companies in the freight transport industry must keep up with the latest technology to stay relevant. Technological advancements are helping the freight transport industry to remain competitive and enhance efficiency. With technological breakthroughs taking place in the years to come, it will be really exciting to see where the industry is progressing.
AUGUST 2021 | 27 | www.insightssuccess.in
- Ananda Kamal Das