Managing IT Project Quality
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TABLE OF CONTENTS INTRODUCTION .......................................................................................................................... 2 TASK 1 ........................................................................................................................................... 3 1.1 Determine project quality requirements with reference to project scope and stakeholder needs and expectations ................................................................................................................ 3 1.2 Adopting an organizational quality policy and quality standards with stakeholders ............ 4 1.3 Determine project quality management approach, including proposed quality assurance processes and quality control measurement methods and benchmarks ...................................... 5 1.4 Negotiate project quality, cost, time trade-offs and changes to stakeholder expectations if necessary ..................................................................................................................................... 5 1.5 Develop a quality management plan for the project and obtain sign-off .............................. 5 2.1 Execute quality assurance activities as the project progresses according to the quality management plan......................................................................................................................... 6 2.2 Identification project processes not meeting quality standards agreed in the quality management plan......................................................................................................................... 7 2.3 Raise project change request to action process changes or corrective actions, update project-management plan and quality baselines as necessary ..................................................... 7 3.1 Validate project processes and deliverables against quality requirements as the project progresses .................................................................................................................................... 7 3.2 Quality Control metrics and take action as necessary to investigate and understand the reasons for failure ........................................................................................................................ 7 3.3 Quality management tools to determine failures and root causes and implement continuous improvement processes ............................................................................................................... 8 References ............................................................................ Ошибка! Закладка не определена.
INTRODUCTION Get IT Assignment Help by exemplary writers of Instant Assignment Help Australia and score top-notch grades.
Quality IT management is a process that ensures the project activities necessary to plan, design, and implement IT project is efficient and effective with respect to performance objectives and meeting stakeholder requirements. To effectively manage IT project Quality, the following components should put into consideration when making software products and services: quality planning, quality assurance, quality control, and continuous assessment. It’s also important to highlight the procedures, tools and techniques necessary for ensuring that the output and the benefits satisfy the requirements of the customer. The objective of IT project should be designed in a manner that it meets the requirements of the stakeholder as well as meeting their expectations.
TASK 1 1.1 Determine project quality requirements with reference to project scope and stakeholder needs and expectations The below outlined project quality requirements are significant aspects in achieving the desired objective:
Functionality- Managing quality IT project should have a certain degree of performing the intended function. This is important especially in complex IT projects and making sure that the operation behaves as per expectation.
Performance- IT products and services should be designed in such a way that it performs the beneficiaries intended use. IT system applications should be designed with the ability to reduce costs and increasing sustainability even in extreme and complex projects.
Reliability- IT projects need to possess the ability to perform under normal conditions without unnecessary failures. The information should be dependable and consistent.
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Relevance- The project needs to meet the actual needs of the beneficiaries; it should be applicable, pertinent, and appropriate to the intended application or use.
Timeliness- Time is a very important project characteristic especially in solving problems so that stakeholders are not disappointed.
1.2 Adopting an organizational quality policy and quality standards with stakeholders Quality planning is basically the first component involving a detailed preparation of a quality plan. Quality management plan describes the metrics and processes to be used. Software development requires preparations of quality planning so to achieve unique software systems and engineering projects customized to meet customers’ expectations. As per ISO 9001 requirements, the top management should be actively in quality planning the software management system.
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At the company level, IT quality planning focuses on development, improving and maintaining the overall system quality management. 1.3 Determine project quality management approach, including proposed quality assurance processes and quality control measurement methods and benchmarks IT Quality Assurance IT quality assurance involves the process of designing an effective quality management aimed at building stakeholders confidence with the assurance that the organization or the project will be able to deliver quality IT products and services to the end users. IT Quality Control Quality control aims at testing the software development and intensive systems to determine whether they have defects, and measuring the actual quality. In the context of software development, the test assesses the specifications, descriptions, designs, executable software modules, code listings, units, complete and subsystems. 1.4 Negotiate project quality, cost, time trade-offs and changes to stakeholder expectations if necessary The cost of entire project will be ÂŁ5500 and time frame completing the work will be 5 months.
1.5 Develop a quality management plan for the project and obtain sign-off 
Quality goals and objectives- the overall goal of quality management programs it to achieve measurable objectives.
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Quality management system scope- The software development should have incredible impacts on the end users and therefore, the product scope, process scope, organization scope needs greater attention.
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Responsibilities and organization- it is important to report relationships, observe organizational structure, maintaining roles and responsibilities with the sole objective of achieving the desired quality.
Resource requirements- identifying appropriate resources and the right people required in developing, maintaining, using, and improving software quality management system.
Cost benefit analysis- an analysis of quality program cost benefit need to address certain issues including the costs associated with poor quality, improvement costs, and measures of achieving the cost benefits.
Deliverables and activities- the elements necessary to develop quality management system should be produced and improved as well as the required activities.
Schedule- it is important to observe the time frames within which work need to be done and the major milestones in quality management system that enables quick delivery, deployment, and review.
Risk analysis- Risk reduction should be of high priority analyzing possible unexpected eventualities.
2.1 Execute quality assurance activities as the project progresses according to the quality management plan In the context of software system and development, the project should build confidence by developing customized IT systems that meets the needs of the beneficiaries. In contracted software development, stakeholders need an assurance that IT projects will produce products and services capable of solving problems at an affordable price, and within a specific time frame.
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2.2 Identification project processes not meeting quality standards agreed in the quality management plan Quality metrics will be used as a project process when the quality standards of IT project not meet. It will help the project manager to guide and take decisions how to control and maintain the quality of work. By this, it will become easy to track defects and other errors in the software. 2.3 Raise project change request to action process changes or corrective actions, update projectmanagement plan and quality baselines as necessary To make the changes in the project, the project manager will adopt change request process which contains some steps that are as follows:
Determine the required changes
Indentify the impact of changes in project scope
Create change request form
Take approval or rejection confirmation
Make changes in the plan
3.1 Validate project processes and deliverables against quality requirements as the project progresses The entire project plan completed within the given constrains. All expected deliverables been achieved by the project manager from the following plan. 3.2 Quality Control metrics and take action as necessary to investigate and understand the reasons for failure Quality control activities should be performed throughout the life cycle of software development. Defects discovered at early stages are less expensive to fix.
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Quality control metrics indicators provide important data efficient for software development process and a vital trigger for software improvement. 3.3 Quality management tools to determine failures and root causes and implement continuous improvement processes Quality Improvement Cycle
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IT Quality Policy IT Quality policy simply describes the core beliefs that drives IT project to deliver quality, intensive software system. It’s the project constitution informing the end users actions especially where there are no specific guiding procedures. Also, a policy summarizes a measure of success as well as indicating customer’s satisfactions. Additionally, an IT policy furthermore describes the general quality principles including planning, monitoring and controlling, documenting requirement, architectural design, coding, testing, and managing quality.
References
Lessard, Charles S, and Joseph Lessard. Project Management for Engineering Design. Morgan & Claypool Publishers, 2007.
Pratt, David. The It Project Management Answer Book. Management Concepts P, 2012.
Schwalbe, Kathy. Information Technology Project Management. A Sample Report on Information Assignment Help To Buy Complete Assignment From Us: Phone: +61 879 057 034 Mail: help@instantassignmenthelp.com.au
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