7 minute read
From Your CEO
From Your Interim Executive Director What Did We Ever Do to 2020?
"Who am I? Why am I here?" - Admiral James Stockdale, in his opening remarks at the 1992 Vice Presidential debate.
By now we should probably all just get used to the may twists and turns of the year 2020, but that is easier said than done. In spite of all that had been happening, our Association was off to a strong start in the first half of this year – and then change struck again. On June 30, Ashley Gold resigned and I was asked to fill this role in the interim.
Who Am I?
For over 13 years, I have filled various roles for the Association, and I am no stranger to taking on new challenges for this organization. One of my first tasks as a staff-member was driving the Insurors van filled with golfers to a local board outing in Memphis. We got pulled over leaving the office on the on-ramp to 440, and there was no insurance card in the van. A strong start!
My first Insurors Convention happened 90 days into my new role. I attempted to learn the names of hundreds of new (to me) people, help implement the events and even coordinate a volleyball match between Titans players, cheerleaders and our attendees. I still remember getting yelled at about not giving someone an extra beach towel!
Those seem like distant memories now, but as the years went by, I began to know the real people of this Association – the members. These are good people who work hard for their communities and help a lot of their fellow citizens when trouble strikes. I was very humbled by the many calls and texts I received after the announcement that I had been appointed to this role.
It just shows you that the relationships you build in this industry really matter. I think that one area where Insurors really excels is providing those relationship building opportunities, and I am hopeful we can continue that in-person again soon. I have become friends with many of you over these years, and I will work hard to keep us moving in the right direction. What Direction is That?
We've implemented some changes in the last year and a half at Insurors that I am very proud of. We have a focus on new members and have added over 30 since last year's Convention. We have developed a new onboarding process, continued to grow our E&O program, added events and participation numbers on our Young Agents program and had amazing numbers for our Women in Insurance events. We transitioned our Agency Growth Conference to a virtual event and had our largest registration ever. We have amazing improvements to our website and social media, the highest InsurPACTN giving on record and our Partners Program continues to grow year-over-year.
All those things have been possible because your Insurors staff works together to fulfill the strategy given to us by the Board. None of that will change. The Board and staff are committed to helping as many independent agents succeed in this state as possible.
What Now?
We have a lot of work to do, I am not going to kid myself there. There is a skillset that I did not fully have that is required to succeed in this role, and I will commit to developing that. We still have a virtual Convention planned this year on October 13, and I am glad we have at least that opporunity for our members.
Generally in these situations, I imagine people ask for patience and support. While I would appreciate both of those, I want to take a little different tact. Let me know the things that I and we can do to improve. If it is something I can work on – I'll work on it. The only way to improve on what we do is to learn from our members and set new goals.
Other than that, my role will be to fulfill a promise: Insurors of Tennessee Educates, Protects and Supports independent agents – and we'll continue to do that. Please let me know any other ways that we can. u
EDUCATION NASHVILLE
SCHEDULE FEB. 5-7 - CIC: Commercial Casualty FEB. 11 - CISR: Personal Residential MAY 6-7 - CIC: Ruble MAY 12 - CISR: Commercial Property 2020 SEP. 16-18 - CIC: Agency Management NOV. 11-13 - CIC: Company Operations DEC. 1 - CISR: Personal Lines MEMPHIS FEB. 12 - CISR: Personal Residential MARCH 4-6 - CIC: Commercial Property MAY 13 - CISR: Commercial Property DEC. 2 - CISR: Personal Lines KNOXVILLE APRIL. 1- CISR: Personal Auto AUG. 5-7 - CIC: Commercial Casualty SEP. 30 - CISR: Commercial Casualty II CHATTANOOGA APRIL 2 - CISR: Personal Auto OCT. 1 - CISR: Commercial Casualty II JOHNSON CITY MARCH 31 - CISR: Personal Auto SEP. 29 - CISR: Commercial Casualty II REGISTER AT INSURORS.ORG ABEN: Webcasts focusing on different lines of business O N L I N E insurors.aben.tv OR CONTACT ELLIE VIETH
COMING SOON: Insurors & New Level Partners 615.515.2607 announce learning solutions for New Employee Education, including bundles on: Insurance Basics,
Personal Lines & Commercial Lines
Education Calendar
The Insurors of Tennessee offers education opportunities to member agents across a wide range of insurance specialties that satisfy individuals at many different experience levels. If you are looking to further your career, seeking a professional designation, or need to satisfy continuing education requirements, check out the variety of courses available.
Registration is fast and easy at www.insurors.org. More information about each class can also be found online.
CISR
Fee: $186
9/29-30 Commercial Casualty II 12/1 Personal Lines Miscellaneous 12/2 Personal Lines Miscellaneous
CE: 7
Online Nashville Memphis
CIC
Fee: $430 CE: 16
9/16-18 Agency Management Institute 11/11-13Insurance Company Ops Institute Online Nashville
The National Alliance for Insurance Education & Research is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Website: www.nasba.org. Advanced Curriculum Rating = 20 CPE Credits. For more information regarding administrative policies such as complaint and refund, please contact our offices at 800-633-2165.
CRM
Fee: $440
10/7-8 EVIETH@INSURORS.ORG Financing of Risk
CE: 16
Nashville
ABEN Webcasts (insurors.aben.tv) 7/8 Cyber Security and Insurance Risk CE: 2 $48 7/8 Double Trouble - COI and Biz Auto CE: 2 $48 7/8 Are You More Ethical Than Politician? CE: 1 $24 7/9 E&O: Roadmap to PAP and PUP CE: 3 $72 7/9 E&O: Roadmap to HO Endorse. Pt. 1 CE: 3 $72 7/9 E&O: Roadmap to HO Endorse. Pt. 2 CE: 3 $72 7/9 Flood Program Overview: NFIP CE: 3 $72 7/10 Premium Auditing: Agents Must Know CE: 2 $52 7/10 The Basics of COPE CE: 3 $79 7/10 The Law of Insurance Contracts CE: 3 $79 7/10 Torts, Negligence & Liability CE: 3 $79 7/10 NFIP Then and Now CE: 3 $72 7/10 E&O: Comm. Prop. Coverage Gaps CE: 3 $72 7/11 7/11 7/18 7/18 7/18 7/18 7/18 7/19 7/19 E&O: Roadmap to Policy Analysis I CE: 3 $72 Commercial Prop. Endorsements CE: 2 $48 E&O: Meet the Challenge of Change CE: 2 $48 Business Auto Claims Problems CE: 2 $48 Ethical Issues: Personal & Org. CE: 3 $72 Business Income and Extra Expense CE: 2 $48 Are You More Ethical Than Politician? CE: 1 $24 E&O: Roadmap to PAP and PUP CE: 3 $72 E&O: Roadmap to HO Endorse. Pt. 1 CE: 3 $72
Online Courses (www.iiaba.net/vu) Available from IIABA Virtual University. Member pricing shown. Ethics for Insurance Professionals CE: 3 $75 How to Calc. Business Income in 5 Min. CE: 3 $50 National Flood Insurance Program CE: 6 $80 New Employee Training Course CE: 9 $100 *check VU site for current information on CE and pricing
Available from The National Alliance (www.scic.com) Legal & Ethical Requirments of Insurance CE: 4 $75 Insuring Flood Exposures - NFIP Review CE: 4 $75
Available from The Institutes (insurors.ceu.com) Insurance Principles and Policies CE: 7 $49 Long Term Care CE: 24 $99 Workers’ Compensation CE: 10 $59 Employee Benefits for Small Companies CE: 4 $39 Healthcare Reform and Affordable Care CE: 5 $49 eCoverage CE: 15 $79 Fundamentals of Personal Auto Insurance CE: 3 $29 Management Process for Ins. Professionals CE: 21 $89 Intro to Flexible Spending Accounts CE: 4 $39 Terrorism and Its Impact on Insurance CE: 4 $39 Toxic Mold and Homeowners Insurance CE: 15 $79 Understanding the Industry of Insurance CE: 5 $39
Register Online at www.insurors.org Indicates course is presented by The National Alliance. Register for these courses at www.thenationalalliance.com
