The Tennessee Insuror Nov/Dec '20

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Company Spotlight Encova Insurance

Custom Insurance Solutions Offered through Innovative Technology

Motorists Insurance Group and BrickStreet Insurance affiliated in 2017 and united under the Encova Insurance name in 2019. Encova remains committed to the independent agency model that Motorists and BrickStreet employed in the past. Encova’s superior financial strength, cutting-edge technology, local expertise, one-stop-shop model and 360° workers’ compensation coverage set them apart from their competitors.

commercial lines reinvention, Encova has now launched new personal lines products in three states, with plans to roll out to eight more in 2021. All lines of business utilize Encova’s state-of-the-art agent portal, Encova Edge, where agents can easily quote and issue business online and gain access to marketing materials for innovative new products.

With all the resources of a large national carrier delivered through a local team of experts agents know and trust, Encova offers the best of both worlds: Local carriers cannot compete with their network, and national carriers cannot match their ability to provide personalized, custom solutions.

Encova has a national reach, but they make decisions locally. Their business model is grounded in trusted relationships and responsive service, with associates who take the time to get to know agents and their policyholders, as well as learn their businesses.

Financial Strength

360° Workers' Comp Service

Encova’s superior financial strength enables them to make the necessary investments in technology, products and services that make day-to-day operations better than the rest. Encova provides agents with a stable, trusted market for all their clients to help them write and retain business.

Encova’s unique workers’ compensation solution is unparalleled industrywide. Their team of experts is the agency’s team of experts, providing resources for underwriting, claims management, safety and loss prevention, return to work, medical and legal support, premium auditing and one of the best anti-fraud units in the nation.

Smart Technology More does not always mean better, and when it comes to technology, Encova focuses on creating practical digital solutions that are easy to understand, access and implement. In 2017, Encova employed a greenfield approach to launch a brand-new commercial lines solution. Since then, more than 42,000 policies have been converted. Not only has the policy conversion been a success, Encova’s policy retention rate during the conversion process was over 86% – significantly higher than industry standards. Following

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Local Expertise

One-Stop Shop Encova’s wide range of product offerings means they can design a customized solution for nearly any risk management challenge their agents face. Encova’s product portfolio of life, personal lines, commercial lines, workers’ compensation and brokerage operations – delivered through one integrated service team – cannot be duplicated in many markets.

Tennessee Contacts Will Johnson Vice President and Business Director 513.846.0304 will.johnson@encova.com Len Hampton Vice President and Business Director 704.409.1099 len.hampton@encova.com

About Encova Insurance A super-regional carrier ranked in the top 20 mutual insurance companies in the United States, Encova includes more than 1,200 associates writing in 28 states and the District of Columbia, premiums in excess of $1 billion, a surplus in excess of $1.65 billion and assets in excess of $4.3 billion. The group markets insurance solutions through more than 2,000 independent agencies in the Midwest, Northeast and South.

To learn more about how Encova can partner with you on custom insurance solutions, visit encova.com. u 37


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