Holiday Houses & Apartments
PROFESSIONAL RENTALS Homeowner information for a successful rental
Welcome to Interhome!
Who are you actually entrusting your holiday home with, when you choose Interhome as your rental agency? Interhome is one of the leading holiday home rental agencies in Europe. As pioneer in our field with over 45 years experience, we can guarantee the security of a profes sional efficient business. Interhome is part of the Hotelplan Group which in turn belongs to Migros, the largest retail sales company in Switzerland. Our Swiss roots are manifested in our high quality and service demands – with respect to both guests and owners alike.
Holiday houses/apartments 2012 Andorra 40 Austria 1’750 Belgium 320 Croatia 1’600 Czech Republic 300 Denmark 5’000 Egypt 60 Finland 3’000 France 5’500 Germany 1’400 Greece 40 Great Britain 365 Hungary 270 Ireland 160 Italy 4’300 Malta 50 Netherlands 540 Poland 400 Portugal 400 Slovakia 80 Spain 3’800 Switzerland 3’500 Turkey 120 USA 170 Total 33’165
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If you own a holiday house or apartment in a tourist area, Inter home can help you rent your prop erty successfully. The extent of our portfolio of over 33 000 properties in Europe and the USA offers guests and owners a wealth of possibilities.
Whether it be a villa, chalet or apartment, by the sea, in the mountains, in the country or in town, Interhome is the place for you. Our international network ensures smooth organisation. National agents in all the largest markets take care of sales, marketing and owner service. 100 local service centres are represented in the largest tourist regions in Europe. We can therefore maximise rental returns for our owners and take all the stress and hassle out of rent ing out. Interhome accommodates over 500 000 holiday guests annu ally – further proof of the high number of loyal owners we have.
Roger Müller Head of Operations
2010 2011 Mil. EUR Mil. EUR
Sales (Consolidated) 207
186
Marketing Expenditure 10,1
8,5
Investments Guests Internet Sales Percentage
Number of Employees
2,1 1,5 560’000 535’000 66 %
348
68 %
353
What can we do for you?
The advantages of using Interhome: an international network, professional services and high level of marketing International Rental Your holiday property can be booked worldwide through 60 Interhome reservation centres, 35 sales partners and over 15 000 travel agencies. In addition, your property can be booked directly online by clients 24 hours a day, 7 days a week. Our own Interhome reservations network with agencies in 26 coun tries offers you as a holiday home owner the security of full bookings. Our portfolio is also available through many international elec tronic reservation systems in trav el agencies along with national and local tourist information of fices.
Professional presentation Your holiday home will be profes sionally advertised online using photos, detailed property and lo cation descriptions and illustrated on a map. Interhome’s portfolio is actively advertised via all of our markets. Specialised ad cam paigns, direct marketing, online ads, brochures and trade fairs en sure our clients find their dream holiday and our owners benefit from great rental returns. You will find more information on the advantages and benefits of being an owner on the following pages.
Local support Wherever Interhome has a local office, our competent staff can take care of your holiday home for you all year round. This also includes periods when your pro perty is not being rented. We can also provide a complete meet and greet service for your guests if required. Or, you can, of course, greet guests personally or appoint a representative.
«Using Interhome, I can finance the every day running costs of my holiday home.»
M. Turner, Interhome-Owner since 1986
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Our worldwide reservations network
An international reservations network and statistics that speak for themselves – full bookings With sales offices in 22 European countries, the USA and Australia, and with partners in another 4 countries, Interhome’s reser vations network guarantees full occupancy. Only a strong tourism partner with great connections and decades of experience can provide that.
At the same time, our clients have the choice of over 33 000 holiday dreams in 24 countries. Each year more than 500 000 guests spend over 7 million nights in an Interhome property. Our guests come from all over the world; many are loyal regulars. A great mark of confidence along with the high number of long-standing loyal owners.
Others 18%
France 22%
Russia 2% Spain 4% Italy 3% Poland 5%
Germany 22%
Netherlands 9% Switzerland 15%
Country of origin
Germany 3%
Others 6%
Croatia 5%
France 24%
Austria 8%
Spain 16%
Italy 15%
Favourite destinations
«Guests from all over the world can access my property through Interhome.»
W. Schmidt, rents out his villa 1 km from Javea through Interhome
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Switzerland 23%
Now for the small print …
A successful partnership with clear conditions of contract with Interhome. 1. Owner Management You or your representative wel come guests and do the care taking. In this instance, the annual administration fee and any costs are kept to a minimum. Of course, you will only be charged admin costs when Interhome takes book ings for you. 2. Interhome’s Full Service Interhome can provide a full care taker service for a fee. This fee varies depending on the country, resort and type of property. The annual admin fee and any charges will be deducted from the agreed rent. Your Interhome office is happy to draw up a rental proposal – you can find your contact person on pages 14-15.
Further important information about our contracts n Regular rental payments, either
monthly or quarterly. Interhome will keep you informed of your bookings. n 50% cancellation fee
if a book ing is cancelled 28 days or less before the intended arrival date as long as the reservation was confirmed with a deposit and if the property could not be re-let during the same period and is not being occupied by the owner.
n Free owner occupation
taking existing bookings into consid eration.
n Last minute option:
Participa tion in Last Minute Bookings (bookings made within a week of arrival, 33% rent discount for the 1st week) and short breaks (bookings of at least 3 nights).
You can find more information on caretaking and greeting guests on the following pages.
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Interhome will look after your guests …
Professional preparation and organisation ensure your guests have a trouble-free arrival. Wherever Interhome has a local office, experienced staff will look after your property all year round. This way your property will be carefully looked after and regularly inspected when you are away. Our resort office will greet guests on your behalf and take any break age deposit or extra charges from guests before they take up occu pation. They will also ensure the property is thoroughly cleaned between each let and fully pre pared. Any problems arising during a stay will be dealt with without delay.
At the end of the season we will do a detailed inspection of your prop erty and provide you with a report listing any possible improvements or repairs necessary. All these services are included in the admin charge. Before the season begins, your property will be made ready with your input. Interhome will take care of such works including spring or season end cleaning of the property and outbuildings along with laundering linen – these costs will be charged to you separately. You can, of course, take care of all the cleaning yourself or via some one you appoint.
«The great thing about Interhome is: I don’t have to worry about a thing.» K. Meyer, rents out his property through the Interhome office in Zermatt
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These tasks are taken care of by the so-called keyholder. This role is either played by Interhome, yourself or your representative – you choose. You can find out more on the following pages if you are doing things yourself.
… or you greet guests yourself
Everything you need to know to ensure the smooth running of your holiday home if you are doing things yourself If you are doing this yourself or you have a keyholder, the greeting of guests and maintenance of the accommodation comes with cer tain responsibilities. Here is some advice to assist you in these im portant tasks. n Each
Interhome client will re ceive directions to the keyholder along with a «voucher» stating all the important information they need like address, keyhold er phone numbers, arrival and departure times, breakage de posit and any extra charges.
n The
holiday property must be cleaned and made ready before guests arrive to ensure it is in perfect condition. The property, outside areas and facilities must all be cleaned between bookings even if time is very limited.
n According
to our booking condi tions, guests should arrive be tween 16.00hrs and 19.00 hrs. However, we do ask for your un derstanding, should the client be delayed. The keyholder should show the guest the accommoda tion and explain how everything works. Bed linen and towels should be provided or available for hire.
n When
guests arrive, the keyhold er should check the «voucher» and collect the breakage deposit stated from the client. We re commend the property is checked together with the client
on arrival and again on departure before the deposit is returned. Any monies retained from the deposit for damage etc must be justified and detailed in writing. Guests should vacate the holiday property before 10.00hrs on the day of departure. n Extra
charges for telephone, linen hire etc that are not includ ed in the rent and any local taxes must be paid by the clients on site. Final cleaning charges, energy and heating costs are normally included in the rental price.
n If
a problem should arise during or outside a rental period, the keyholder must act immediately to rectify the problem and, if necessary, inform the owner of any repairs required and/or any thing that requires replacing.
n Interhome
sends the owner a monthly up-to-date reservations list and a weekly one to the key holder by post, email or fax. We will advise the keyholder of any last minute bookings by phone.
n The
keyholder must make alter native arrangements if he is not able to welcome guests for any reason.
Your local Interhome office will be happy to assist you with any other questions you may have regarding the keyholder’s role.
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Our tips for top quality standards
We want to achieve the best rentals for your holiday home! The minimum standard is de fined by the following require ments. All these conditions must be fulfilled before Inter home can enter into a contract with the owner and consider a property suitable for renting. Minimum Requirements A holiday property must be a self-contained, fully furnished unit (not accessible to any third parties) with a living room, bath room, WC, bedroom and fitted kitchen with cooking facilities. To be suitable for renting, the property must be well main tained, the furnishings func tional and sufficient for normal requirements. Our seal of quality: The Interhome quality check.
This apartment was checked by ... Diese Wohnung wurde kontrolliert durch ... Cet appartement a été contrôlé par ... Este alojamiento ha sido controlado por ... Questo appartamento è stato controllato da ...
date signature
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Guests have great expectations about the holiday home they have booked – if you can fulfil these, you will gain new regulars. Surroundings (garden and/or lawn) must be regularly maintained
Bedroom n Clean
mattresses with protectors n Intact bed slats/divan base n Bed linen in good clean order that fit the beds
n Outside
Property n Exterior
of the building well maintained, doors and windows are intact, good condition and secure n Staircases, lift, lobby etc are well maintained Interior Décor n All
rooms have windows and doors with the exception of kitchen, bathroom or WC n Flooring, walls, ceilings etc are clean and in good order n Sufficient hot water n Sufficient lighting in all rooms n Minimum of 1 WC per 6 guests n Electrical sockets in all rooms n Cleaning materials (broom, bucket etc)
Kitchen n All
kitchen appliances must be in good working order n At least 2 hot plates (gas or electric) n Sufficient cookware and utensils n Fridge large enough for number of guests n Oven or microwave n Full set of crockery and cutlery per guest Pool (if available) n High
standard equipment weekly maintenance and clean
n Minimum
How your guests can feel at home
What is important for the safety of your guests? n All
fences and gates are secure and maintained
n Steep
stairs, galleries and in clines have suitable banisters/ railings
It will only be possible to agree a rental contract with an owner when all the above conditions are met. We do of course realise that every holiday home is different. Please contact us if you have any queries.
n All
interior and exterior flooring must be safe and secured
n All
electrical equipment, sock ets, wiring and lamps must be in good working order and comply with local standards
n Gas
and oil equipment must be in safe working order and regu larly checked
n Bunk
beds must be securely assembled and have safety rails areas and equipment must be safe and securely installed
What guests wish for .. A representative customer survey revealed that guests consider the following points particularly important for a pleasant stay: n Clean
accommodation n Bed and bath linen provided n Oven n Microwave n Coffee machine n Washing machine n Dishwasher n Barbeque/grill n Satellite TV and stereo n Pets allowed n Internet connection
n Play
n Fire
extinguishers or blankets must be provided
n Maintained
If you can fulfil these wishes, you can secure more guests!
smoke alarm
«The better you prepare your property, the more your guests will feel at home, come back again and recommend you»
P. Buck, Purchasing-Manager Interhome Switzerland
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International presence
Global Interhome Marketing We invest annually more than 8 million Euros in the professional European marketing of our pro ducts – online as well as offline. This ensures our owners maximum occupancy and great returns.
CRM, 1to1 and Direct Marketing
Brochures
Interhome is always in contact with its clients. Approximately 5 Mil. direct mailings, newsletters and personalised offers are sent each year directly to our European clients – and make them loyal regular guests.
Interhome produces around 800 000 copies in 12 languages for the 15 largest European markets. The brochures are distributed through travel agents or sent directly to our clients.
Ferienhäuser und Wohnungen Ferienhäuser und Wohnungen
12 WINTER 12 & SOMMER 12 BERGE & BERGE Selection 12 STADT &12 LAND & SEEN NATUR Ferienhäuser und Wohnungen
Ferienhäuser und Wohnungen
Ferienhäuser und Wohnungen
Die exklusivsten Villen und Landhäuser der Interhome
KULTUR
Frankreich | Spanien | Italien | Kroatien | Schweiz Österreich | Städtereisen | ... Schweiz | Österreich | Deutschland | Frankreich Italien | Polen | Tschechien | Slowakei
| Österreich | Deutschland | Frankreich | Italien | Ungarn Italien | Frankreich | Belgien | NiederlandeSchweiz | Luxemburg Großbritannien | Irland | Polen | Tschechien | Slowakei
Paris | London | Barcelona | Berlin | Venedig | Rom | Wien | Prag | …
Italien Frankreich Spanien Kroatien
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Our network: www.interhome.com
Online-Marketing
Your Property Online
Your Owner Section
Online bookings are becoming increasingly popular. 53% of clients are already booking via the Net and the trend is set for that figure to rise. Over 16 million visi tors a year show an interest in an Interhome holiday property online. Our online appearance is accord ingly important: we guarantee a professional website, online ad campaigns and search engine marketing.
Each property is illustrated with several photos and a detailed de scription. Your holiday home can be easily accessed by clients and booked directly online – worldwide in 15 languages, 24 hours a day.
Owners can manage their property and check its current reservation status in this password-secure area. You can also find lots of use ful information and regular up dates on renting out.
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Your personal Homepage
Your own online section
Your Service section:
As an Interhome owner, you will receive your own personal owner access code. In this owner section you can find important information including up to date reservation and arrival lists or you can alter your property description.
n News: Interhome
n Owner bookings:
information on improvements and benefits to you
n Reservations list:
Detailed year ly list of all reservations
n Feedback form:
Send us your requests, ideas or corrections
n Property description:
Edit your
property’s description n Arrival lists:
Clear summary of upcoming arrivals
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Automatic registration of your personal booking
n Customer feedback: You
can see how happy your guests were
n Geographical reference:
Check and correct the position of your property on the map
Discover the possibilities ‌
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Our addresses Austria
Interhome GesmbH +43 Tel Menardi Center – DEZ Fax Amraser See Strasse 56 | AT-6029 Innsbruck einkauf@interhome.at | www.interhome.at
Belgium
Interhome NV +32 Tel Lambroekstraat 5C Fax BE-1831 Diegem info@interhome.be | www.interhome.be
512 34 40 91 512 34 40 93
02 648 99 55 02 648 95 82
Switzerland
Interhome AG +41 Tel 043 810 91 11 Sägereistrasse 27 | CH-8152 Glattbrugg Fax 043 810 91 92 einkauf.schweiz@interhome.ch | www.interhome.ch Local Service Offices Crans-Montana crans-montana@interhome.ch Davos davos@interhome.ch Grindelwald grindelwald@interhome.ch Nendaz nendaz@interhome.ch Siviez nendaz@interhome.ch St. Moritz stmoritz@interhome.ch Verbier verbier@interhome.ch Villars villars@interhome.ch Zermatt zermatt@interhome.ch Interhome Franchise-Partner Engelberg welcome@engelberg.ch Ernen aragon-service-center@bluewin.ch La Tzoumaz info@alese.ch Locarno mknecht@swissonline.ch Lugano umenzinger@bluewin.ch Le Bouveret bouveret@domicim.ch Ovronnaz info@eurolocation.ch Region Interlaken he_bolt@bluewin.ch Region Spiez/Kandertal/Simmental wittwer@immobilienladen.ch Saas Fee info@center-reisen.ch
Czech Republic
Tel 027 481 25 60 Tel 081 413 70 73 Tel 033 853 05 84 Tel 027 289 53 30 Tel 027 288 16 86 Tel 081 833 15 20 Tel 027 771 32 94 Tel 024 495 14 86 Tel 027 967 36 54
Tel 041 639 77 77 Tel 027 971 37 10 Tel 027 306 33 19 Tel 079 207 20 73
Tel 024 481 62 86 Tel 027 306 46 36 Tel 079 301 93 63 Tel 079 318 35 18 Tel 027 958 11 33
222 323 323 234 322 709
Interhome GmbH +49 Tel 02421 12 213 Hoeschplatz 5 | DE-52349 Düren Fax 02421 12 22 99 einkauf@interhome.de | www.interhome.de
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Tel
Tel 07654 92 21 22
Spain | Portugal
Interhome Srl +34 Tel Guitard 45, 1° | ES-08014 Barcelona Fax propietari@interhome.es | www.interhome.es Local Service Office Cala de Mijas mijascosta@interhome.es Calonge calonge@interhome.es Calp/Calpe calpe@interhome.es Dénia denia@interhome.es Empuriabrava empuriabrava@interhome.es Miami Platja costadaurada@interhome.es Moraira moraira@interhome.es Pego pego@interhome.es Xàbia/Jávea javea@interhome.es Interhome Franchise-Partner (Spain) Alcanar evelyn_munoz@hotmail.com Begur interhome@girona.net Benidorm interhome@terra-mitica.net L’Escala info@interhomelescala.com Llançà info@interhomellansa.com Rincón de la Victoria info@imoswiss.com Torrevieja alquilares@hotmail.com
04931 80 13
93 409 05 23 93 409 04 93
Tel
95 258 76 72
Tel
972 65 18 10
Tel
96 583 07 41
Tel
96 643 53 14
Tel
972 45 04 37
Tel
97 781 13 71
Tel
96 649 14 90
Tel
96 643 53 14
Tel
96 646 19 01
Tel
687 717 768
Tel
972 62 23 54
Tel
96 586 84 21
Tel
972 77 15 14
Tel
972 38 12 07
Tel
952 40 78 24
Tel
96 571 18 65
Tel 079 307 31 31
Interhome s.r.o. +420 Tel Cestovní agentura | Zirkon Office Center Fax Sokolovská 84-86 | CZ-186 00 Praha 8 info@interhome.cz | www.interhome.cz
Germany
Local Service Offices Norddeich norddeich@interhome.de Dittishausen dittishausen@interhome.de
France
Interhome Sarl +33 Tel 01 53 36 60 20 15 av Jean Aicard | FR-75541 Paris Cedex 11 Fax 01 53 36 59 94 proprietaires@interhome.fr | www.interhome.fr Local Service Offices Biarritz biarritz@interhome.fr Cabourg cabourg@interhome.fr Canet Plage canet@interhome.fr Cannes cannes@interhome.fr Cavalaire cavalaire@interhome.fr Chamonix chamonix@interhome.fr Deauville deauville@interhome.fr Hossegor hossegor@interhome.fr La Grande Motte gdemotte@interhome.fr
Tel 05 59 43 77 43 Tel 02 31 91 55 17 Tel 04 68 73 53 50 Tel 04 93 43 75 85 Tel 04 94 01 92 08 Tel 04 50 53 22 15 Tel 02 31 89 07 00 Tel 05 58 43 50 95 Tel 04 67 56 80 96
Lacanau lacanau@interhome.fr Le Cap d’Agde capdagde@interhome.fr Le Corbier corbier@interhome.fr Le Lavandou lavandou@interhome.fr Les Menuires menuires@interhome.fr Narbonne-Plage narbonne@interhome.fr Nice nice@interhome.fr Paris Accueil paris.accueil@interhome.fr Port Camargue ptcamargue@interhome.fr St Cyprien stcyprien@interhome.fr St Cyr stcyr@interhome.fr St Jean de Luz stjeandeluz@interhome.fr St Tropez sttropez@interhome.fr Ste Maxime stemaxime@interhome.fr Tignes tignes@interhome.fr Val Thorens valthorens@interhome.fr Villefranche nice@interhome.fr Interhome Franchise-Partner Arcachon immo.abatilles@wanadoo.fr Argelès interhome.argeles@free.fr Bandol sater.mer@gmail.com Barcarès barcares.interhome@orange.fr Châtel chatel.interhome@orange.fr Corrèze-Périgord caphn@wanadoo.fr Ile de Ré iledere@guyhoquet.com Ile d’Oleron interhome.dolus@orange.fr Hendaye gestion@carmen-immobilier.com Les Deux Alpes alpski2@wanadoo.fr L’Etale-La Clusaz letale@lbi-montagne.com Pornic agence.des.flots@wanadoo.fr Provence prunier.n@wanadoo.fr Royan interhomeroyan@wanadoo.fr St Gervais-Les Contamines agence@imontblanc.com
Tel 05 56 03 25 07 Tel 04 67 26 20 89 Tel 04 79 56 70 99 Tel 04 94 05 32 08 Tel 04 79 00 64 86 Tel 04 68 49 87 67 Tel 04 92 12 02 29
Local Service Offices Lido di Camaiore/Versilia interhome.versilia@interhome.it Sorrento/Amalfi interhome.santagata@interhome.it
Tel
0584 6502 17
Tel 081 808 52 36
Great Britain
Interhome Ltd. | 5 Morie Street (unit 6) +44 Tel 020 8780 6633 Wandsworth Town | GB-London SW18 1SL Fax 020 8780 6631 info@interhome.co.uk | www.interhome.co.uk
Netherlands
Tel 01 53 89 06 06
Interhome Vakantie B.V. +31 Tel 070 414 10 00 J.C. van Markenlaan 3 | NL-2285 VL Rijswijk Fax 070 414 10 41 info@interhome.nl | www.interhome.nl
Tel 04 66 53 03 84
Poland
Tel 04 94 26 70 28
Interhome Polska Sp. z o.o. +48 Tel 022 642 23 84 St. Kostki Potockiego 24B Fax 022 651 72 81 PL-02 958 Warszawa production@interhome.pl | www.interhome.pl
Tel 05 59 26 98 99
USA
Tel 04 68 21 33 48
Tel 04 94 56 45 99 Tel 04 94 49 08 60 Tel 04 79 06 59 03 Tel 04 79 00 01 05 Tel 04 92 12 02 29
Tel 05 56 22 56 67 Tel 04 68 95 33 04 Tel 04 94 29 18 30 Tel 04 68 86 08 95 Tel 04 50 73 30 68 Tel 09 63 44 69.98 Tel 05 46 67 04 04 Tel 05 46 36 91 95 Tel 05 59 20 12 01 Tel 04 76 80 53 00
ResortQuest Int. +1 Tel 954 791 82 82 Fax 954 791 85 22 c/o Interhome AG 2860 State Road 84 Suite 116 PMB 241 US-Fort Lauderdale FL 33312 info@interhome.us | www.interhome.us
Croatia
ABC H-Turizam d.o.o. +385 Tel P. P. 11 Fax Jurdani 99 HR-51410 Opatija interhome@abc.hr | www.interhome.com
Hungary
APP SOL Kft. +36 Tel Tibor Szántó Petőfi S. u. 68 HU-8230 Balatonfüred interhome@upcmail.hu | www.interhome.com
51 276 715 51 274 205
30 97 46 411
Turkey
Meavilla Emlak Turizm +90 Tel 212 251 90 90 Ticaret Limited Sirketi Fax 212 251 90 11 Bankalar Cad. 2/7 Göldağı Iş Merkezi TR-34420 Karaköy – Istanbul info@meavilla.com | www.interhome.com
United Arab Emirates
Emirates Link Technology +971 Tel Unit 181, Mina Zayed AE-32134 Abu Dhabi khalid1@emirateslink.com | www.interhome.com
2 673 33 36
Tel 04 50 02 63 56 Tel 02 40 82 20 69 Tel 04 90 75 86 71 Tel 05 46 05 36 65 Tel 04 50 93 41 60
Italy
Interhome S.r.l. +39 Tel 02 48 39 14 40 Corso Italia 1 | IT-20122 Milano MI Fax 02 48 39 14 37 produzione.italia@interhome.it | www.interhome.it Interhome S.r.l. Tel 055 55 21 31 Viale Belfiore 58 – 6° piano | IT-50144 Firenze FI firenze@interhome.it
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A few personal words …
Interhome’s Service Guarantee
Dear Owner, We understand how difficult the decision to rent out your holiday home can be. You own a pretty little house which you adore. You have furnished it lovingly, invested time and money in it and would ideally like to use it every available moment – if only you had the time. At the same time, you have to cover the daily running costs. It’s natural to ask certain questions: Who will be staying in my house? Will they really look after it? What if something gets broken? That’s why you should only entrust the rental of your property to an experienced and reliable partner. A partner who solely deals with the rental of holiday properties. One which has operated successfully for many years but at the same time is forward-think ing. Where the needs of each individual owner and client are paramount. A partner who operates internationally but is there on a local level as well. We would be happy to send you a tailor-made contract proposal. Just return the filled-in questionnaires. That’s the first step to a successful partnership. We would be delighted if you placed your confidence in us. Your property is in safe hands with Interhome. We guarantee it!
Roger Müller Head of Operations
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Always well informed
Interhome provides owners with all the necessary info, forms and checklists to make a professional rental even easier. You can find out more from your local Interhome contact. n Classification questionnaire:
to give the property a quality cate足 gory and star rating
n Elvia Insurance:
in the event your guests should damage anything (manages any costs in足 curred in a liability case speedily and without fuss)
n Job of an Interhome keyholder:
a guide for our keyholders n Quality control form:
a guide for
cleaning staff n Checklists:
for guest arrival and annual checks
n Owner booking form:
to register
owner bookings n Pet regulations:
Rules for our
4-legged guests n End bill form:
for guests, inclusive of extras, deposit and tourist taxes
n Quality & Safety Brochure:
everything you need to know about quality and safety regulations
Your property is in safe hands with Interhome. Your Interhome contact:
production@interhome.com | www.interhome.com
Questionnaire 1 Owner
Accommodation address
1st Name/Surname
Name Number
Address Address Town
Post code
Town
Post code
Country Country Telephone 1
Telephone
Telephone 2 Telefax eMail Directions Keyholder (to the keyholder, from the closest motorway exit) 1st Name/Surname Address Town
Post code
Country Telephone 1 Telephone 2 Telefax eMail Price to the owner (per week)
Bank address
Low Season
Bank
SWIFT
IBAN
Mid Season
Sort Code
Account No.
Bank details
High Season
Post code
Town
Country Additional Charges Included in the price Power Final Cleaning
Included in the price
Additional to rental price / amount:
Linen and towels
Available and included in the price
Can be hired Price/person/change:
Tourist tax
None
Payable locally Price/person/day :
Contract commencement from Administration Costs
Rental payments
Personal booking dates:
Yearly registration fee Periods not available for booking:
Questionnaire 2 Special offers Last minute bookings accepted
yes
no
(rental cost will be reduced by 33 % for bookings made one week or less before arrival – for all bookings of 1 week stay).
Short breaks accepted
yes
no
(Bookings of at least 3 nights in low and mid season)
Accepted Early Bird
yes
no
10% reduction on rental for bookings made 9 months or more in advance (whole year)
Arrival any day allowed
yes
no
Description of the Property Property with
room(s), (not counting kitchen) for
people, total
m2 without external areas (terraces, balconies, etc)
Apartment* with
room(s), (not counting kitchen) for
people, total
m2
*(self contained, no access to third parties )
Floor:
or
Ground floor
Type of house
1st floor
Attic
Location of the property
Property with:
Terraced house
In the town
Detached house
On the outskirts of the town
Semi-detached house
Outside the town
House for more than 1 family
Central
Small apartment block
Lively
Residence
Standing alone
Chalet
Quiet
Semi detached house
Sunny
Country style house
Raised
Farm
On a hillside
Castle/manor house
By the sea/lake/river
Manor house
On a cul de sac
...
On a main road
Lounge room
On a secondary road
Gym
Amongst greenery
Jacuzzi (Whirlpool)
In the forest
Games Room
…
Lift
Name of the house: Standard Old New
no m)
yes yes to
Reception
Ski lockers
Shared use
Privately use
Child-friendly
Grounds
m2
Modern
Parkland
m2
Pretty
Garden
m2
Nice
Meadow
m2
Basic
Swimming pool
Comfortable
Paddling pool
Luxurious
Outside shower
Outside Tennis
Barbecue
renovated:
Hallenbad Extra yes (Length m Width Available from to
Within the property
Large
Year built:
no no m)
Floodlit tennis court Extra Available from
Surrounding the property
Small
Swimming pool Heated yes Extra yes (Length m Width Available from to
Children’s play area Others:
…
…
Fenced
Central heating Air conditioning Alarm system Shared use
Private use
Extra
Sauna
Washing machine
Dryer
Others:
…
no no
Questionnaire 3 Parking
Living Room opens on to: If the house/apartment is arranged over several fl oors, please state floor for each room or enclose sketch!
Parking spaces near the house Space number(s) Carport
Garden Balcony Terrace
Private garage
Covered balcony
Shared garage
Patio
Public undercover parking
Swimming pool
Type of property
Public exterior parking
Apartment
On the street
Loft apartment
No Parking
House
Bedrooms (number) of which
with
Terraced House
Access to the house Possible all year or
up to
m
In winter
up to
m
Narrow path
approx.
m
Path with steps Access by train/cable car
Villa
Double bed
Chalet
Bunk beds
Bungalow
Double bed (140 cm)
Semi-detached house
Double bed (min 180 cm) Wall trunk bed Pull out bed
Interior furnishings
Unmade road
Basic
Steep road
Comfortable
Narrow road
Modern
In winter snow chains necessary
Antique
Folding bed Bedroom overlooks: Garden Balcony
Luxury
Distances
normal beds
Single bed
…
Number of steps:
floor
Terrace
Pleasant
Shops
m
Grocers
m
Covered balcony
Supermarket
m
Restaurant
m
Bus stop
m
Living/Dining Room
Railway station
m
Living Room/Bedroom
Swimming pool
m
Living Room
Indoor Swimming pool
m
Dining room
Shingle beach
m
Gallery
Pebble beach
m
Sandy beach
m
Double sofa bed
Rocky beach
m
Double bed
Bay for swimming
m
Wall trunk bed
People
2 hot plates
Tennis
m
Pull out bed
People
Ceramic hob
Golf course
m
Folding bed
People
Oven
Horseriding
m
Sofa bed
People
Dishwasher
Cable car
m
TV (regional)
Microwave oven
Mountain train
m
Flat screen TV
Freezer
Drag lift
m
TV (satellite)
DVD
Grill
Ice skating
m
TV (cable)
Video
Dining table
Ski school
m
Radio/Stereo
Toboggan run
m
Open fireplace
Cross country ski trail
m
Swedish stove
Children’s playground
m
…
m
Rustic
Patio Swimming pool
Living Room Floor
Kitchen floor
Kitchen Kitchen/living room Open plan kitchen Kitchenette
with:
Internet ISDN Wireless LAN
In the entrance hall Kitchen with:
Dining area
DSL/LAN
4 hot plates
Questionnaire 4 Bathrooms
House/apartment with view of the: Sea
fl oor
Bath
Lake
Bath/WC
Mountains
Shower
Valley
Shower/WC
Countryside
Shower/bath/WC
Town
Hip bath
River
Bidet
Harbour
Separate WC Hot water
Litres
Heating Electric heating Gas heating Wood fuel heating Solar energy Oil heating
Enclose property photos (interior and exterior) in landscape and digital format (CD-Rom, USB stick). Photos should be at least 300 dpi. Local photos and brochures an advantage.
Other features of the property Cot for baby up to 3 years (free) Possible extra bed Extra per day/week:
free
Pets Free Extra per day/week:
Yes
Several pets allowed.
Number:
No
Suitable for wheelchair use, according
Relaxation area/equipment Balcony
m2
Terrace
m2
Patio
m2
Terrace furniture Sun loungers Number: Storage room
Photos
to official standards Please note, nearby there is a: Motorway m Main road
m
Railway line
m
Nightclub/disco m
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Other features and advantages of the holiday property (furnishings, dĂŠcor, position etc)
07.12