Offshoring services - 2012

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Complexity Level Segments Call Center

Examples Sales Collections Costumer service

Corporate / Shared services

Finance and accounting Human resources Procurement Document management

Industry-specific back office

Insurance claims

Design services

Engineering design Architectural design

KPO

Data analysis R&D

IT Infrastructure

RIMS Technical helpdesk

ADM

Systems integration Development Maintenance

Low

Medium

High


Source: National Ministry of Education.




• Investment promotion agency for Bogota and Cundinamarca. • A public-private partnership between the Bogota Chamber of Commerce and the Bogota Mayor’s Office. • Ranked by the World Bank in 2009 as the top non-OECD investment promotion agency in the World. • Offers, free of charge, and in absolute confidentiality, services for investors during each stage of their investment process: exploratory phase, startup phase, operational phase and reinvestment. • It has supported 51 investment decisions exceeding US$250 million and generating approximately 6,000 jobs. • The agency runs Talk to the World, the English program whose objective is to offer a bilingual labor force to companies with English operations in the city, and improve job opportunities for people living in Bogota. • It heads up Bogota’s marketing strategy through diverse projects which aim at promoting the main values of Bogota, creativity and innovation.

For more information, contact us: • Email: info@investinbogota.org • PBX: +57 (1) 742-3030 • Fax: +57 (1) 742-3050 • Address: Carrera 7 No. 71-21, Torre B, Suite 901 Bogota, Colombia www.investinbogota.org


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