Caroline_Bonesky_Presentation by Jennifer Dany Aube

Doing More with Diﬀerent!! Caroline Bonesky CEO Family Services of Greater Vancouver

IPAC PresentaEon

  Accredited mulE service organizaEon, been in

existence for 39 years   Focuses on providing services to adults mainly in the areas of employment, addicEons, mental health, developmental disabiliEes, housing and poverty reducEon   Provides services in the communiEes of New Westminster, Burnaby, Port Coquitlam, Coquitlam, Surrey and Delta in 12 diﬀerent sites

IPAC PresentaEon

  Current operaEng budget is 8.5 million   Employs 200 individuals in the equivalent of 110

FTE’s   Majority of funding comes from government contracts and fees paid by clients ( ie rental income)   Volunteers are used in a variety of capaciEes and fully staﬀ one program area   Began as a self help group in New Westminster to address social policy issue IPAC PresentaEon

  Social Enterprises – Mobile Work Crew and

Moving On   Social Franchising – Biggest Li]le Garden   Social Impact Bonds – not yet implemented but have completed policy work   How has social policy helped or hindered their development?

IPAC PresentaEon

  Landscaping and yard maintenance business that

employs adults with developmental disabiliEes.   Has been in existence for over 20 years   Has a customer base of over 50 clients   Customer base is a hybrid of seniors, small business and large businesses   Has diversiﬁed into recycling pick up as well

IPAC PresentaEon

  Impact:   Provides employment and training for individuals

who are barriered to entering general labour pool   Provides reasonable cost services for low income seniors   Provides brand recogniEon for larger organizaEon, which supports other iniEaEves

IPAC PresentaEon

  PossibiliEes for Growth   Business plan developed for “ Green Crew”, which

would provide the services in an environmentally friendly manner ( push mowers, organic ferElizer etc)   ImplemenEng a second crew to both meet a small increase in demand and obtain more customers, as currently working at capacity.

IPAC PresentaEon

  Mobile Work Crew has been around for over 20

years and employment is now seen as a vital tool to meet an inclusion agenda   This program is potenEally at risk as it does not provide integrated work experience, within the crew environment   No funds available for development or expansion as funds are needed for capital items

IPAC PresentaEon

  Provides small moves for low income and seniors   Customers include BC Housing, MEIA oﬃces,

Seniors faciliEes and general public   Focuses on niche market that larger moving companies are not interested in   Employs individuals with barriers to employment

IPAC PresentaEon

  No government funding available for start up   Strong partner support from Vancity   Health authority is supporEve of the iniEaEve by

referring customers to the service   Use of agency “surplus” funds for business plan development and to carry losses for first 3 years   Tricky to market a for profit business within a not for profit organizaEon

IPAC PresentaEon

  Provides garden, seeds, soil, one to one gardener

support for set up to low income families living in apartments in New Westminster   Grew from a pilot idea for 10 gardens four years ago to 275 gardens in 5 communiEes   Product is available for sale on internet for customers not eligible for free program

IPAC PresentaEon

  Vast interest in the program from around the

world aier an arEcle was wri]en in the Los Angeles Times   Supported by annual grants ( United Way provides 3 year funding cycle, all others annual) for garden delivery, minimal support for administraEve infrastructure   Vancity a big supporter, provided $25,000 to design a social franchising model to replicate program across BC and potenEally Canada

IPAC PresentaEon

  Program is the right program at the right Eme but

no ability to fund or support it as it crosses jurisdicEon   As financial monitoring and clawbacks increase across all provincial ministries and crown agencies and authoriEes, the ability to find research and development fund is decreasing   Difficult to find support for ideas that cross municipal, provincial and federal jurisdicEons

IPAC PresentaEon

  Recently parEcipated in the inaugural United Way

Public Policy InsEtute   Completed a project focused on the implementaEon of social impact bonds in BriEsh Columbia   Social Impact Bonds provide an opportunity for investors to support innovaEon in the sector based on a share of projected savings to government as a result of an innovaEve approach to service delivery   Example is cost savings derived from reducing jail Eme for young oﬀenders by implemenEng diversion programs. IPAC PresentaEon

  Project used data available from exisEng

supported housing project in Surrey to demonstrate projected savings to government, which could be shared with not for proﬁt providing the innovaEve approach   Economic data is strong   Applicable in other areas, likely young oﬀenders, addicEons, seniors and potenEally educaEon

IPAC PresentaEon

  VAST   These bonds represent an innovaEve approach

that has been implemented in United Kingdom and USA   Requires an integrated approach across ministries and authoriEes, a belief in return for risk in social services delivery, a partnership with ﬁnancial insEtuEons and risk taking boards in the not for proﬁt sector

IPAC PresentaEon

  Treated to a relaEonship based on micro

management of contracted services   Diﬀerent set of standards contracEng in social service sector versus other sectors   Focus on clawing back all surplus revenues ( even when deliverable targets have been reached or exceeded) is creaEng an infrastructure deﬁcit in the area of research and development   Lack of funds for training and educaEon in sector is creaEng a brain drain IPAC PresentaEon

  Contributes to communiEes, individuals and

Canadian Society as an economic driver and as a reﬂecEon of our social values and beliefs   Public policy has created an environment where contractors and funders want the beneﬁt of the sector without sharing in the burden of the cost.   This model is likely not sustainable over Eme and public policy needs to support research and innovaEon in this sector as it supports industry growth and sustainability in agriculture, forestry, mining and health. IPAC PresentaEon