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IT Performance Multiplied End-to-End Visibility into Key IT Metrics Business Intelligence for IT Track-record of Success Metrikus has a proven track-record of success with Fortune 500 companies and is recognized by major market analysts such as Gartner* as one of the leaders in the IT Management Software. Using our simple and elegant software and solutions, we are ready to help you gain real-time control and enable you to fully drive the performance of your IT organization

Operations

Metrikus Offerings Gain the end-to-end visibility and the insight that you need to drive performance and run your IT organization more effectively by partnering with Metrikus - an expert who knows how to apply business intelligence solutions to your unique business needs. The Metrikus BI offerings include: Value Assessment Up-front business consulting services that provide insights into how to align IT priorities with key business objectives and identify key relevant metrics. Also, we help you build the business case for deployment.

PMO/Project Management Finance/Business BPO Security BI Platform Provides a common set of services to deploy and manage the BI Solutions. The Platform is comprised of the following:

Performance Management Solutions

Executive Dashboard: an easy to use personalized web portal that enables you to access real-time actionable key metrics through simple-to-use graphic images.

Help users gain insights and drive performance by tracking and monitoring prepackaged metrics via customized dashboard views, scorecards or reports for distinct domains. Metrikus offers several pre-packaged Solutions to meet you needs including:

Data Adapters: extract data from disparate sources, transform, and load it into data warehouses.

Analysis Engine: uses our exclusive knowledge-based IP and rules to make sense of the data to produce insightful deductions and predictions.

*Gartner has evaluated and recognized a Start-up company software, which forms the core of the Metrikus Platform.

Metrikus, Inc. Corporate Office 3211 Scott Blvd., Suite 202 Santa Clara CA 95054. Main: 408.213.4700. Fax: 408.213.4701

Business Intelligence for IT

Improved IT Performanceusing Open-Source Business Intelligence Solutions

India Office Ashoka Janardhan Chambers, 2nd Floor, 1-10-72, Sardar Patel Road, Begumpet, Hyderabad 500 016 Main: 91.40.2776 6980 (6 Lines). Fax: 91.40.2776 6981 www.metrikus.com

In today's increasingly competitive global business environment, CIOs are under increased pressure to align IT with business priorities and improve the return on investment. At the same time, IT organizations are being held accountable to higher levels of service quality. In other words, you need to understand how to minimize costs while better supporting your business objectives and increasing customer satisfaction.

The answer is better performance management of IT. Identifying key IT metrics that are relevant to the business objectives and providing a single unified view of these metrics on a real-time basis are the most important elements in driving the performance of your IT organization.

Well, this is exactly where Metrikus, which provides a suite of business intelligence solutions built using open-source components, can help you drive the performance of the IT organization. Our CIO Dashboard leverages the power of business intelligence to provide you with easy access to key operational and strategic metrics. These metrics provide insights on how to better manage the IT organization while communicating the IT organization's strategic value to senior management.

Gain the insight that you need to improve the performance of your IT organization by partnering with Metrikus, an expert who knows how to apply business intelligence solutions to provide you with key IT metrics on a real-time basis.

The Metrikus Approach - Business-driven Strategic Insights Understand Business Drivers We help you understand the strategic value drivers for the business. The performance of these value drivers determines the success of the enterprise in achieving its goals and objectives. Selection of the right business drivers will ensure the proper alignment of the down-stream IT priorities with the business goal and objectives.

Key Benefits include Understand your business drivers and align IT priorities with business direction.

We will help identify the key business drivers and establish linkage between these drivers and the relevant IT metrics. This will enable you to align your IT projects with business objectives to ensure maximum effectiveness by focusing IT resources on business-critical tasks - thus using your investment dollars on those projects with the greatest business benefit and cutting back on those projects with less benefits.

Gain an end-to-end holistic real-time view into key metrics to drive performance.

We will automate and replace numerous spreadsheets and other applications to give you single unified view of all key metrics. You will be able to track and monitor your development projects and operations on a real-time basis and optimize their performance. You can gain insights based on predictive/deductive analysis of the metrics and generate “what if� scenarios. Additionally, you will be able to compare your performance with the best practices in the industry using competitive benchmarks.

Manage vendors more effectively with greater visibility into outsourced projects.

We will help you capture the service level expectations with vendors and assist you in monitoring the key metrics related to service levels - thus effectively managing the performance of the vendors. You will also be able to track the actual costs versus the planned costs for projects and services and avoid cost overruns. With increased visibility into outsourced projects, the risks associated with outsourcing are significantly reduced.

Provide Scorecards that communicate IT performance to senior management.

We support the Balanced Scorecard approach to ensure organizational alignment and for demonstrating the value added by the IT organization. Our CIO Dashboard solution can be used to implement a cascading balanced scorecard to measure and communicate the performance of IT as it relates to the business objectives. The scorecards can also be used to gain visibility into status of key compliance issues from both organizational and regulatory perspectives.

Comprehensive Real-time View Most IT organizations today lack an integrated information environment that would enable the CIOs to gain visibility into their organization. They continue to rely upon a multitude of disparate information solutions such as spreadsheets, internal applications, independent vendor supplied measurement systems and e-mail to manage the business. We offer an integrated information environment using our IT Dashboard that leverages a key set of metrics across multiple domains to provide you the visibility and control required to manage IT in the most effective way.

Track and Monitor IT Performance With end-to-end visibility into business-relevant key metrics, you can track performance in realtime and compare the same to target performance measures and external industry benchmarks to assess and improve the performance of the IT organization. Our business intelligence solutions will help your organization automate its often-overwhelming performance reporting requirements, saving time and money while giving you better access to relevant information, improved data integrity, and reliable regulatory compliance.

Metrikus - Trusted Platform and Proven Capabilities The information needs of operational managers are different from those of senior IT executives. Based on their level within the organization, and breadth of their span of control - they will need to make sense of data in their own distinctive way in order to manage their organization effectively. Metrikus offers a complete set of end-user capabilities for IT leveraging a trusted BI platform, in-depth domain expertise, and flexible implementation services.

Trusted Platform We deliver our solutions through a trusted BI platform built using open-source components that offers unmatched performance, scalability, security, and reliability. The platform is built using an open, standards-based technology that offers high flexibility and connects easily to all key data sources.

The platform is enterprise class and is built upon highly scalable and reliable n-tier architecture. The platform has been deployed and proven in several large-scale engagements.

In-depth Domain Expertise Metrikus leverages its in-depth domain expertise in several focused areas to offer packaged solutions that are comprised of a universal set of domain-specific metrics. We facilitate business alignment through selection of relevant metrics and enable the deductive/predictive analysis of the real-time data by applying customizable correlation rules. The domain expertise is combined with the robust and scalable pre-built flexible BI platform to efficiently implement the platform in weeks and not months - short implementation to realized value.

Proven Implementation Services IT Organizations that are seeking to implement a BI solution need a strategic partner that possesses deep technical skill-sets with a real-world successful implementation track-record. We offer on-site implementation, using best practices and proven methodologies that allow us to minimize execution risk and accelerate deployment.

Also, with extensive domain expertise, we pre-build a significant portion of a given solution, thus minimizing the extent of on-site customization required. Above all, we offer a low-risk engagement model that enables you to validate the value created by our services and our implementation capability by making a very small up-front investment before scaling the solution (s).

Gain Strategic Insight Our Business Intelligence solutions use deductive and predictive logic and rules to provide users with strategic insight into how to serve your customers better while lowering your overall costs.

Additionally, these insights help you to communicate the IT organization's strategic value to senior management more effectively