Summer The CAVE is open every weekday during Summer School, 9:00am to 4:00pm. In the month of July, the CAVE is open only Monday and Wednesday 9:00am to 4:00pm. In August, the CAVE goes back to regular hours. Vacations During school holiday closures (Thanksgiving/Christmas/Spring Break), students can contact Microsoft Support for warranty help. If my laptop is missing or misplaced, what should I do? • Go immediately to the Director of Security’s office and report the loss in as much detail as possible. Then go to the Technology Suite and alert the CAVE. • If your laptop is found, immediately notify the Director of Security and the CAVE. • If the laptop does not reappear, the Director of Security will advise you on how to make a police report. • Stolen laptops must be reported to the police. The Director of Security will assist you. • A report must be made within 7 days of the theft. • There is a $250 deductible for replacement of a stolen student laptop. How do I know if my laptop or brick is ready to pick up? Students are contacted via their Ursuline email. Where can I purchase replacement styluses, bricks, batteries and plastic parts? • Most laptop parts and bricks have a 4-year warranty and can be repaired or replaced at the CAVE without cost to the student. • All out of warranty expenses are the responsibility of the student. This includes lost bricks, styluses, stylus tips, stylus batteries and repairs beyond the scope of the warranty. Replacements for non-warrantable, lost or stolen bricks and styluses can be purchased at Bear Necessities. Stylus batteries and tips are also available at Bear Necessities.
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