2021-2022 Board Handbook

Page 133

Director of Office Operations

HEIDI LONG

(515) 294-6515 telston@iastate.edu

Executive Assistant (515) 294-4762 heidil@iastate.edu

Marketing, B.S. 2009

Physical Education, B.S. 1992

Spouse: Amy (’12 liberal studies)

Life Member

Annual Members Tom joined the ISU Alumni Association staff in April 2018. In his role as director of office operations, his primary responsibility is to oversee office management functions for the organization. He previously spent several years as a health care administrator and is the owner of Thrive at Home, LLC.

Heidi joined the ISUAA staff in July 2013. As executive assistant, Heidi provides administrative support to the Lora and Russ Talbot Endowed ISUAA President and CEO. She also coordinates the work of the ISUAA Board of Directors, key board committees, The Circle, The Leadership Guild, Stanton Memorial Carillon Foundation, and does special internal projects.

IMPORTANT INFORMATION

TOM ELSTON

ISUAA STAFF EMILY BECK

Director of Member Services (515) 294-5092 ekieffer@iastate.edu

HEATHER BRISTOW

Program Assistant for OLLI and ISU Retirees

Event Management, B.S. 2016

(515) 294-5790 hbristow@iastate.edu

Spouse: Trey

Spouse: Luke

Life Member

Annual Member

Emily joined the ISU Alumni Association staff in January 2018 from Prairie Meadows Racetrack and Casino, where she worked as marketing and promotions coordinator. In her current role, she coordinates the ISU LegaCy Club, ISU Alumni Association member discounts, and works with special membership outreach and recruitment efforts aimed at young alumni and at ISU faculty and staff, as well as all membership outreach through the Iowa State Alumni App.

Heather joined the ISU Alumni Association staff in July 2021. She has previously held positions in general office staff and accounting capacities. In her current position, she will assist the director of OLLI to process membership and registration materials, compiling information for various communication efforts, and administering learning opportunities for persons ages 50 and older.

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Staff

9min
pages 133-139

2021-2022 ISU Tuition and Fees

0
pages 142-144

Weddings/Wedding Receptions Policy

3min
page 124

ISUAA Staff Leadership Team

1min
page 132

Whistleblower Policy

5min
pages 111-113

Operating Reserve Policy

2min
page 117

Rental Policies & Procedures

13min
pages 120-123

Executive Sessions

2min
page 106

Conflict of Interest Policy

6min
pages 103-104

Financial Health

0
page 99

Programmatic Committee Awards Review & Selection

4min
pages 96-97

Finance

2min
page 94

Operational Committees Audit

10min
pages 89-92

ISUAA Board Committee Chair Checklist

1min
page 88

FY22 Officers

5min
pages 64-66

Former Board Associates

7min
pages 47-49

FY22 Elected Directors

16min
pages 67-75

FY22 Appointed & Designated Directors

4min
pages 76-77

The Leadership Guild

8min
pages 44-46

Affiliated Organizations The Circle

6min
pages 42-43

Memorandum of Agreement: ISUAA & ISU Foundation

24min
pages 32-41

Bylaws

18min
pages 12-17

Articles of Incorporation

7min
pages 9-11

2017-2022 Strategic Plan

2min
page 7

History of the ISU Alumni Association

8min
pages 20-22

Parliamentary Procedure Tips

4min
pages 18-19

FY22 ISUAA Board Goals

3min
page 8

Memorandum of Agreement: ISUAA & ISU

26min
pages 23-31

ISUAA Vision, Mission, Culture & Diversity Statements, Strategic Value Proposition, & Guiding Principles

2min
page 6
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