Chairman's Club Brochure

THE CHAIRMAN’S CLUB YOUR BESPOKE TRAVEL SERVICE

“I HAVE THE SIMPLEST TASTES. I AM ALWAYS SATISFIED WITH THE BEST.” Oscar Wilde

A WORLD OF EXCELLENCE

I am delighted to welcome you to The Chairman’s Club from ITC Luxury Travel. With over 40 years’ experience as a luxury tour operator we are proud to offer you the very best in bespoke service and a truly inspirational and diverse collection of travel experiences, across the ITC Luxury Travel Group’s seven specialist brands.

As a highly-esteemed member of this invitation-only travel club, you will have access to a host of benefits, from invitations to exciting events to exclusive offers at many of our featured hotels. These thoughtful touches augment the core of what we do; deliver truly personalised, round-the-clock service that takes care of all your travel needs, whatever they are, whenever you need us. Indeed, many of our clients tell me that they value our flexibility, whether that means securing you a private jet to fly tomorrow, or making last-minute adjustments to a planned travel schedule. We’ll never hide behind terms and conditions and will always do our utmost to deliver exactly what you want.

You may imagine service like ours comes at a premium, in fact the opposite is true. Our longevity in the industry and long-established relationships with world-leading hotels, resorts and airlines mean that we can make you a promise: you will never pay more with the Chairman’s Club than if you booked your holiday yourself.

We know the value of a stress-free trip, so let us look after everything while you switch-off and relax.

Jennifer Atkinson CEO, ITC Luxury Travel Group

Telephone: 01244 355 355

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MEMBER SERVICES

At the Chairman’s Club, our outstanding team will do everything in their power to make each and every travel experience surpasses your expectations. But what does this look like in practice?

Here is just a taster of the services members can expect.

• Personalised service, tailored to your preferences, from a dedicated Account Manager • No credit card fees • Fast track airport services • Lounge access at UK airports and overseas* • VIP meet and greet in resort* • 24-hour emergency contact whilst travelling • Access to members-only offers • Stylish Aspinal of London leather travel wallet and luggage tags • Welcome home service *We offer lounge access and VIP meet and greet wherever available, this may not be possible at a handful of small airports.

Value you can trust Because we have over 40 years in the travel industry, we have long-established relationships with our hotels, resorts, brands and airline partners the world over. This means that we enjoy the very best rates from other industry leaders, a benefit we can pass directly to you. We will always give you our best price first, and guarantee a better rate than if you’d booked it yourself. What’s more, our strong relationships with individual hotels mean we can often secure extras that other travel companies can’t.

From time to time, the Chairman’s Club will secure exclusive luxury travel offers. Knowing your needs, your Account Manager will be sure to inform you of anything that might be of interest.

Telephone: 01244 355 355

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WHEREVER, WHENEVER...

At The Chairman’s Club, we’re all about detail, so here’s some insight into the finer points of this elite travel service.

Service you can count on As a Chairman’s Club member, you’ll enjoy the service of a dedicated Account Manager, who will get to know you and your preferences in order to offer a truly tailored service. Each Chairman’s Club Account Manager has a passion for travel and up to date knowledge that comes only from firsthand experience.

Taking multiple trips throughout the year, they will always offer an insider’s insight, from recent additions at your favourite hotel, to new and exciting travel recommendations.

Exceptional attention to detail Each Chairman’s Club Account Manager is supported by a Personal Assistant who will always be meticulous about the finer details of your trip and make sure everything is in place before you depart. Also passionate about travel, and extremely well-connected in their own right, Chairman’s Club PAs will get to know each client’s travel needs inside out, from your favoured airline to your choice from a hotel’s pillow menu! In fact, they will even create your travel ‘wish list’, which can apply to all aspects of your travel requirements.

Whether it’s your first or your twenty-first booking, your Account Manager will seek to be learning constantly what you like and updating their service accordingly. Perhaps you’ve had a new arrival in the family, or you’ve picked up a new hobby; anything that affects your travel wishes will be incorporated into our comprehensive service.

Aware that tastes and requirements aren’t fixed forever, your Chairman’s PA will continue updating your wish-list to ensure a seamless trip time and time again. Whatever you require your Chairman’s PA can arrange for you, using their own ‘little black book’ of contacts in order to secure your preferred tee-off times, make the best recommendation for a child-friendly restaurant or book tickets for an opera in Italy. Put simply, your wish is our command.

This relationship will, of course, be built on your terms. Our Account Managers are all incredibly personable and often meet clients for coffee, or even visit them at home to discuss their travel needs, but if you would prefer to communicate only via email that’s no problem either; whatever works for you works for us!

Telephone: 01244 355 355

All your travel needs cared for There is no trip too big or small for your Chairman’s Club Account Manager. We regularly book simple, short-haul European breaks for our clients as well as extravagant private island celebrations and everything in-between. Think of us as your ‘Travel PA’ - covering all needs, from business trips to family holidays.

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TRAVEL IN STYLE

At the Chairman’s Club, it’s our job to make sure the journey is as pleasurable as the rest of your time away.

Whether that means securing a First Class seat or chartering a private jet, we can make it happen.

Door to door With ITC, your holiday begins as soon as you leave the house. We can arrange executive transfers to the airport should you wish, and you will be met by curbside meet-and-greet services at selected UK airports for a seamless travel experience. Where available your check-in will be fast-tracked and you’ll have access to an exclusive lounge.

Of course, wherever you land you’ll also be met at the other end and transferred in style to your destination. Upgraded transfers can be arranged, such as luxury Rolls Royce Phantom transfers in Dubai or a private helicopter in Mauritius.

Traveling on business? The same service applies; we know how important a smooth journey is when you need to be switched on at the other end!

A Preferred Partner At ITC Luxury Travel, our strong relationships with many of world’s leading airlines mean we have access to the best rates available; we enjoy Preferred Partner status with British Airways, Virgin Atlantic, Emirates and Etihad, which is another reason we can secure outstanding value along with exceptional service. And as our staff also fly with these airlines regularly, they are truly ‘in the know’ and so perfectly placed to advise you on cabin updates, new planes and even the menus on offer.

Do you fly regularly during peak periods? If your Account Manager knows your festive seasons are always spent in Barbados, for example, they will pro-actively reserve your seats for the required dates as soon as they become available, thus securing the best price in your preferred cabin class.

Telephone: 01244 355 355

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Private jet and helicopter charter Private charter is an experience like no other. Forget bustling airports and strict timetables; this mode of flight is all about you. We frequently arrange private flights to destinations worldwide, including those too remote to be served by scheduled airlines.

Established relationships with several private jet companies mean we can even secure last minute charters, as well as lower rates than you’d find booking for yourself. You may even be pleasantly surprised by the value on offer in private charter, especially if you’re a group travelling en masse.

For those of you looking for a business solution that will give you back some precious time, helicopter charter is a great way to take in several destinations in a day. This is a quick and convenient travel option that many of our high-flying clients are already enjoying.

www.itcluxurytravel.com/chairmans

EXCEPTIONAL EXPERIENCES

Exceptional Experiences Your well-travelled Account Manager would like nothing more than to learn all about your travel ‘must sees’ and then plan something new and inspiring for you. Below are just a few examples of the adventurous and extravagant travel experiences we can make happen.

All aboard for an iconic voyage For that special occasion why not let us create the ultimate itinerary for you and your guests? You could take a journey on the Venice Simplon-Orient-Express from London to Venice, stay a night at one of the finest hotels in Venice and travel back to the UK in style on a private jet.

Barefoot luxury at its best North Island in the Seychelles is quite simply one of the most luxurious and environmentally responsible private islands in the world. The understated, luxury accommodation here serves perfectly as an escape from the everyday and the island is also available as an exclusive hire for 22 guests.

Anyone for tennis?

With ITC Sports Travel you can enjoy Wimbledon’s world class tennis along with Platinum Hospitality at The Lakeview Restaurant & Golf Club, with glorious views across to Centre Court, an exquisite four-course luncheon and a complimentary bar throughout the day.

Telephone: 01244 355 355

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Celebration island A legend in its own right, Richard Branson’s Necker Island, in the picturesque British Virgin Islands, does laid-back luxury like nowhere else.

With a staff to guest ratio of 3:1 (yes, we’ve got that the right way round!) and accommodation sleeping up to 30, this exclusive-hire piece of paradise is the perfect venue for a gathering of the ones you love.

www.itcluxurytravel.com/chairmans

CHAIRMAN’S CHOICE...

The ITC Luxury Travel portfolio is vast, so it’s hard to choose just a few hotels to showcase here. The properties on these next pages are favourites with our established Chairman’s clients, and we hope they’ll give just a taste of the levels of luxury we can offer.

Sandy Lane, Barbados This iconic hotel on Barbados’s platinum west coast has an enviable beach location and a reputation to match. Renowned for its superb service, the property boasts three world-class golf courses, a palatial luxury spa and the complimentary Treehouse Club for kids.

Our insight Polo is a big sporting pursuit in Barbados, if you happen to be on island during Polo season January - May, your Account Manager would be delighted to book you tickets to experience a match in the Caribbean sun.

Jumby Bay, A Rosewood Resort, Antigua A perfect, private island, luxury holiday destination, Antigua’s Jumby Bay, A Rosewood Resort is an ideal Caribbean escape for those travelling with children. Only reachable by boat, there isn’t a car in sight here, meaning youngsters can roam free. Yet with 300 acres to explore, couples are sure to find a quiet spot too!

The Ritz-Carlton Abama, Tenerife A real Chairman’s Club favourite, the chic rooms, suites and villas here all boast private balconies, terraces or gardens and, more often than not, a perfect Atlantic view out towards La Gomera. Facilities abound, from the impressive Ritz-Carlton Spa to the golf course and a wide range of restaurants, two of which have Michelin stars!

Our insight Jumby Bay boasts exquisite suites and villas, but for the ultimate privacy, space and luxury, choose an Estate Home, each set in its own grounds and sleeping up to 16 people.

Our insight European holidays are ideal if you’re travelling with children or grandchildren, both for their short flight times and minimal time zone changes. Numerous luxury resorts boast sports academies, kids’ clubs and more.

Telephone: 01244 355 355

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...THE BEST OF ITC LUXURY TRAVEL

The Burj Al Arab, Dubai This iconic hotel from the illustrious Jumeirah group hardly needs introduction. Burj Al Arab is a favourite with discerning guests who seek the very highest levels of luxury.

Here, you’ll enjoy butler service, suite-only accommodation, an indulgent spa and nine signature restaurants.

Our insight Let your Chairman’s team book you an afternoon tea here; choose to enjoy your delicacies in the commanding surrounds of the atrium, with its gold-plated pillars rising heavenwards, or in the dizzying heights of the Skyview Bar, on the hotel’s top floor.

One&Only Reethi Rah, Maldives Only the best will do on this luxurious private island in the glistening Maldives. With 12 pristine, white sand beaches, it’s easy to see how Reethi Rah, meaning ‘beautiful island’, got its name. As part of the flawless service here, a personal Villa host is on hand to attend to your every need, leaving you free to relax and unwind completely.

Our Insight If you’re in search of wellness-centered holiday in paradise, looking to further. We can book you anything from private Pilates lessons to luxurious spa treatments.

Telephone: 01244 355 355

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The Residence, Mauritius Inspired by the colonial mansions of a bygone time, this Mauritian resort oozes understated luxury. All rooms and suites come complete with personal butler service, and open out onto a private balcony or terrace with stunning views of the Indian Ocean, or the tropical gardens that surround the resort.

Our insight Mauritius’s stunning natural landscapes are a sight to behold. Excursions to the Le Morne Cultural Landscape, a UNESCO World Heritage Site, or Black River Gorges Park can be arranged before you travel.

www.itcluxurytravel.com/chairmans

SPORTS TRAVEL

ITC Sports Travel Our sister company, ITC Sports Travel, has a long held reputation for delivering exclusive holidays to the world’s most prestigious sporting events. Hosted tours are the flagship of ITC Sports Travel; carefully designed itineraries featuring sporting celebrities, exclusive functions, stylish accommodation, flights, transfers, and the best available event tickets with hospitality options.

Sports Concierge If you have a burning desire to see a specific sporting event, are following family or friends competing in an event, or are looking for a unique incentive or corporate function, our dedicated team of Sports Travel Specialists will be delighted to work with your Account Manager to create a bespoke sports travel package.

Exciting Horse Racing Since 2008, Horse Racing Abroad has been part of the ITC group. This long-established, independent tour operator is renowned for its knowledge, industry connections and insight into the racing world and for its ability to take you closer to the action. Tours include the Prix de l’Arc de Triomphe, Breeders’ Cup, the Dubai World Cup and many more.

Fantastic Cricket Cricket is our first love and we provide celebrity-escorted tours and tailor-made holidays to all England’s overseas tours including Test Matches, One-Day Internationals and T20 Matches. Join us on our Platinum Tours for the best of everything including hospitality viewing and dedicated tour management.

Adrenaline-Fuelled F1 We provide tailor-made holidays to all F1 races throughout the season around the world, including ultra-luxe Monaco options.

Upgrade to Paddock Club or Team suites for the ultimate viewing experience.

Telephone: 01244 355 355

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Exhilarating Rugby The rugby connoisseur can enjoy premium tickets at World Cup, Six Nations and HSBC Sevens World Series events, together with world class accommodation and celebrity hosts for full tours.

World-class Golf Golfing enthusiasts can enjoy privileged access to some of the most prestigious golf tournaments in the world with ITC Sports Travel, including the US Masters and the Ryder Cup. We will also be delighted to arrange for you to play golf at a local course during your trip.

Smashing Tennis Experience tailor-made holidays to the Grand Slams and ATP tour events including the US, Australian and French Opens and the Wimbledon Championships.

www.itcluxurytravel.com/chairmans

THE WHOLE WORLD AWAITS...

Along with ITC Luxury Travel, ITC Sports Travel and Horse Racing Abroad, the ITC Luxury Travel Group’s recent expansion means that your Account Manager can now arrange holidays for you across a further four travel specialist brands. With the depth and breadth of our combined portfolio we’re confident that we can truly provide whatever your heart desires. So, let us introduce our wonderful sister companies to you...

Western & Oriental has scoured the world for interesting angles on some of the most dramatic, beautiful and exotic places you’re ever likely to visit. From the wild horses of the Midwest to a tall ship sailing voyage around the Far East, from the graceful tigers of India to a beautiful sunset in the Caribbean, these travel experiences have it all. Whether you are seeking adventure or simply want to relax, Western & Oriental’s portfolio can only enrich your travel experience.

Rainbow Tours has long been a pioneer of responsible travel, specialising in tailor-made holidays and a selection of small group tours to mainland Africa, Madagascar and Latin America.

Its well-travelled team can arrange safaris, custom-made trips for couples, family holidays, honeymoons and expert-led group tours.

Telephone: 01244 355 355

Regent Holidays has been offering travel to a wide range of unique and off-the-beatentrack destinations since 1970.

Whether you want to journey past deep fjords on an Arctic cruise in Greenland or to watch the sun rise over 2,000 temples on a tailor-made tour of Burma, Regent’s Travel Specialists can liaise with your Account Manager to plan the alternative holiday of a lifetime!

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Villa Select prides itself on professional, specialist service from the team in the UK, and overseas resort managers.

Providing family villa holidays for over 30 years, and having visited every property they offer, the Villa Select team is ideally placed to advise your Account Manager on the perfect villa for you.

LUXURY VILLA LIVING

LUXURY VILLA LIVING A luxury private villa provides a fabulous ‘away-from-it-all’ escape and benefits from flexibility, privacy and space, whilst still delivering the levels of service and amenities you would expect from a world-class resort. Most villas in our portfolio are serviced by a housekeeper as standard and we can arrange for additional staff such as a private cook, butler and gardener, depending on your requirements.

With the combined portfolios of ITC Luxury Travel and Villa Select, you’ll have a wealth of locations and styles to choose between, from the platinum white sands of the Caribbean to the cultural delights of the Mediterranean.

The Dream, Barbados To give you a taste of what a luxury private villa can offer, we’ve chosen one of our favourites; The Dream, Barbados. Located in the exclusive ‘Garden’ neighbourhood of St James on the island’s coveted West Coast, this contemporary beachfront villa blends home comforts with cutting-edge design and modern amenities along with five luxurious bedrooms, including the vast Master Suite.

With a private pool, beachfront access and attentive staff, The Dream has all the ingredients for a truly fabulous holiday!

Telephone: 01244 355 355

Our insight Why not test the waters by visiting some private villas while on your next holiday? If you’re a regular on Barbados and not sure whether villas are your thing, our overseas office on the island can easily arrange for you to visit a selection of luxury villas during your stay, in order for you to experience this holiday option first-hand, before you take the plunge yourself.

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SEE THE WORLD DIFFERENTLY

Whether you want to see the world, or go on an in-depth adventure through just one country, the breadth and depth of our ITC Luxury Travel Group portfolio can take you anywhere...

Cruise into the blue...

Set sail on a journey of discovery, where you will be treated to the unique sense of adventure and exploration that only comes with a holiday at sea. Cruising offers the discerning traveller opulent surroundings, attentive service and an ever-changing vista of destinations. And if you have a special occasion on the horizon, why not consider a private ship charter? Your Account Manager has access to an array of options guaranteed to impress, and we at ITC have decades of experience in chartered ship holidays, highlights of which have included sailing to the Monaco Formula 1 Grand Prix and Caribbean cricket cruises.

See South Africa: Cape Town, Garden Route and Safari Take in the vibrant city of Cape Town, before travelling along the Garden Route - one of the world’s most spectacular scenic drives - and end by catching a glimpse of the ‘Big Five’ on a safari of a lifetime at Singita Sabi Abi Sands.

Telephone: 01244 355 355

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Chile Express This Rainbow Tours small group tour takes in bustling Santiago, the Domekyo & Salt Mountain ranges, Chiloe Island and much more besides. Guided by the experts, this 13 day experience will leave you with memories forever.

The Northern Lights Regent Holidays has a vast array of Northern Lights holidays, from small group tours to weekend breaks. If seeing the Aurora Borealis is a ‘must-do’ for you, just let your Account Manager know and they can arrange everything!

And now for something completely different...

Always wanted to take the Trans-Siberian Express? Or maybe you’d like a personal peek into life in closed-off North Korea? When we say we can arrange anything through our sister companies, we really mean it!

www.itcluxurytravel.com/chairmans

Sales Telephone: 01244 355 355 ITC Luxury Travel Group Limited, Concorde House, Canal Street, Chester CH1 4EJ Email: chairmansclub@itc-uk.com Web: www.itcluxurytravel.co.uk Your call may be recorded for training purposes.

ITC Luxury Travel Group Limited. Registered in England 8687765. VAT No. GB 203 9167 24 All information correct at time of going to print Š All Rights Reserved 2016