R E F L E C T I N G
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At ITC our story began with luxury travel to Barbados, an island just 21 miles long by 14 miles wide. Forty years later and our portfolio spans the entire globe, covering every continent and a wealth of incredible countries; many of them far from the well-trodden tourist trail. As the world has become ‘smaller’, our clients are better travelled – and so are we. Our Travel Specialists now jet off to numerous far-flung locations to ensure we have the experience to honestly recommend the destinations we offer. This drive to enhance our expertise in luxury global travel recently culminated in the launch of our South Africa office; a momentous way for our business to mark its four decades and look to the future. While the stalwarts of the travel market, such as the Caribbean, will always ensure superb holidays, it’s fair to say that since our founding in 1974 there has been an ever-increasing demand for something different. Seeing the ‘Big Five’, climbing Machu Picchu and capturing Uluru at sunset are now on many a travel wish list. As experts in luxury holidays, we’re delighted to enhance these experiences with so much more; our Concierge team creating bespoke added extras that will stay with you forever. Champagne picnics in the Serengeti, afternoon tea overlooking the Lost City or a guided tour through the Kantju Gorge at dusk are just some of the ways we give your wish list of travel wonders the wow factor. At ITC, we get you as close to the experience as we possibly can with absolutely no compromise on style and luxury. Because no two of these made-to-measure holidays will ever be the same, we’ve looked to inspire you in this brochure with a taste of what we can do; but of course you’ll find plenty more on our website and by speaking to our in-house travel experts. For those who have travelled with us before, you’ll discover many new hotels and destinations within this brochure too; they’re certain to inspire your next luxury holiday. So wherever your travels take you, rest assured in ITC Luxury Travel you’ll find a tour operator who sees the world through your eyes; as a profusion of incredible destinations just waiting to be experienced. We look forward to creating your next bespoke luxury adventure with you. Jennifer Atkinson CEO ITC Luxury Travel
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I T ’ S
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CONTENTS WORLDWIDE
ASIA Thailand Malaysia Indonesia Hong Kong Singapore Burma Laos Cambodia Vietnam India Bhutan Sri Lanka
8 - 11 12 - 15 16 - 19 20 21 24 25 26 27 30 - 31 32 33
AFRICA South Africa - Cape Town South Africa - Winelands South Africa - Hermanus South Africa - Garden Route South Africa - Eastern Cape South Africa - KwaZulu-Natal South Africa Safari Namibia Botswana Zambia Zimbabwe Tanzania Rwanda Mozambique Zanzibar Rail and Cruises
38 39 40 41 42 43 44 - 45 46 47 48 49 50 51 52 53 54 - 55
AMERICAS Canada East Coast USA West Coast USA South America
58 - 59 60 - 61 62 - 63 64 - 65
AUSTRALASIA Australia – Reef and Rainforest Australia – Sydney and Surrounds Australia – The Beautiful South Australia – Northern Territory and Western Australia New Zealand – North Island New Zealand – South Island South Pacific
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ASIA The Asian continent has to be seen to be believed. Whether that’s through a bespoke, luxury tour that takes you on a journey through countries, cultures and cuisine and leaves you with a far better understanding of her diversity, or through an indulgent beach break, enjoying pristine sands and picturepostcard waters, giving you the tranquillity you yearn for. Asia’s offerings are as varied as her nations. From the mountains of the Himalayas to the beaches of Koh Samui, the Buddhist temples of Bhutan to the sleek cocktail bars of Singapore, you’ll require more than one journey to truly take in the wealth of Asian highlights. That’s where the experience of our ITC Luxury Travel Specialists will help you enormously; offering the insight and inspiration to ensure your bespoke itinerary includes all those special experiences and significant details which matter most to you and which shouldn’t be missed when visiting a particular region. But of course this brochure is just a taste of what we can offer to set you off on your Asian journey - you’ll discover much more in the way of example itineraries, hotel selections and general information about your chosen destination on our website: www.itcluxurytravel.co.uk
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THAILAND Whether it’s the captivating and vibrant metropolis of Bangkok, lush rainforests, the mountainous Chiang Mai and Chiang Rai provinces or the idyllic coastline and beaches such as Koh Samui, Thailand has something for everyone. For a true taste of Thailand the floating markets are a ‘must see’ - with Bangkok and Ratchaburi being the most popular. Take a tuk tuk ride around its capital and enjoy the colourful culture - tranquil Buddhist temples, splendid palaces and the network of canals that run through the ‘Venice of the Far East’. The beaches of Thailand are legendary; platinum white sands that stretch for miles around its stunning coastline and islands which offer an idyllic spot to enjoy a honeymoon. In Thailand you’ll find that there is a destination for every discerning luxury traveller, and whether you love nothing more than experiencing culture shock and being wowed by a place’s incredible heritage, or you simply yearn for a tranquil place to rest, certain in the knowledge that the hardest decision you’ll make is what to eat for dinner; this country will have the spot to suit. But, as with many luxury holiday destinations, you’ll find that there are certain ‘musts’; things which everyone should enjoy regardless of their age, their likes and dislikes or how well travelled or not they are. With that in mind, every traveller to Thai shores should experience its wonderful cuisine; bursting with flavour and with ingredients that will tingle your taste buds. You should also take in the hustle and bustle of Bangkok; a city with vibrancy at every corner that will indulge your ever sense, and on your wish list should certainly be the incredible beaches, which will rival those you’ve seen anywhere in the world; white sand, blue waters and enchanting reefs await.
Chiang Rai Chiang Mai
THAILAND
Bangkok Hua Hin ANDAMAN SEA
Koh Kood GULF OF THAILAND
Koh Samui
Khaolak Phuket Yao Noi
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Getting there Time difference: GMT +7 hours Flight duration: 11 hours 15 minutes to Bangkok (direct). Phuket and Koh Samui 14 hours 40 minutes (via Bangkok) British Airways and Thai Airways fly direct from London Heathrow to Bangkok with onward connections throughout Thailand. Singapore Airlines, Emirates, Qatar Airways and Etihad also operate indirect flights to Thailand from regional UK Airports.
Climate Thailand is a destination that can be visited at any time with a tropical climate of high temperatures and humidity and diversity within the various regions of the country. The north may have the odd shower from August to October which is what keeps the landscape looking so lush, while the east coast is great to visit from December to February. On the west coast conditions are at their very best from November to March.
Why Thailand? Experiencing Thailand first-hand should be on every traveller’s wish list. Why? Because it offers so much in such a relatively small space that you can pack in plenty of new and exciting encounters in just a few weeks. At ITC Luxury Travel we pride ourselves on our knowledge of the destinations we offer and in Thailand we can arrange for a bespoke luxury holiday that is certain to inspire. Arriving in Bangkok you’ll be amazed by the night markets, fabulous restaurants, river boats and cultural highlights. Spending a few days in the capital is a must at the beginning or end of any Thai holiday. You could then head north for a few days, to the Four Seasons Tented Camp Golden Triangle which is reached by river boat amid Thailand’s exotic bamboo jungles. Located at the heart of the Golden Triangle, on elevated ground along a hillside trail, the camp commands magnificent views over the Ruak River, Burma, the mountains of Laos, the jungle and the Golden Triangle itself. Activities not to be missed in the north include elephant trekking and cooking classes; which will both give you a true flavour of Thailand. Your bespoke tour could then take you south to the beautiful island and coastal regions of the country. You’ll be left feeling relaxed and spoilt by the pristine beaches, tranquil spas and picturesque surrounds.
Travellers For families heading to the country Banyan Tree Samui and Four Seasons Resort Koh Samui offer action-packed kids’ clubs and plenty of watersports. Couples will revel at Rayavadee in Krabi with its elegant dining options, or for a wellbeing break Chiva Som is ideal. Recent retirees will love watching the world go by on the Eastern & Oriental Express train while those travelling in numbers with enjoy the space and privacy of the villas at Trisara. Twin with: We can create a dual escape including Thailand to anywhere you fancy, but destinations which make for a great duo include Dubai, the Maldives and Australia. These pages are just a taste of what we can offer you on your bespoke Thailand luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you: call 01244 355 535.
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THAILAND AT A GLANCE
For the discerning traveller Thailand offers the magical combination of three very different experiences; natural wonders and jungle expeditions in the north, sleek city style and superb shopping in the capital and picture-perfect beaches and pristine coastline throughout the islands and along the south. At ITC Luxury Travel we can tailor your experience of this diverse land to your exacting requirements; creating a holiday that will stay with you for years to come.
Bangkok
Vertigo Grill Restaurant at Banyan Tree Bangkok
When to go: the driest period to visit spans most of the year including the months of November to May - while you should expect rain in August and September. Where to stay: at The Peninsula, Bangkok with its renowned afternoon tea and helipad, the Mandarin Oriental away from the hubbub of the city or the Banyan Tree Bangkok. Must do experiences: the Patpong night market is the best way to get an authentically Thai shopping experience, and what’s more, you’re unlikely to get pestered by the sellers. A journey on a tuk tuk is a must, as is a visit to both the Temple of Dawn and the Grand Palace - which we can arrange guided tours for. A trip on a ‘James Bond’ boat along the Chao Praya will give you a real sense of local life, while for some essential luxury and wow factor a meal at the Banyan Tree’s Vertigo Restaurant will be something you won’t forget in a hurry.
Phuket When to go: the best time to go is traditionally November to April, with the opposite season of May to October experiencing some showers. Where to stay: be treated like royalty at the Amanpuri, the tranquil space and infinity pools of the Trisara and the pure indulgence of the Banyan Tree Phuket. Must do experiences: Phuket is an island just an hour from Bangkok. A guided tour around the island is a great way to see it in full, with look-out points along the way for some fantastic photo opportunities. The main tourist city is Patong, where you can shop at the markets and experience some great night life. A trip to see The Big Buddha is a definite must and for those who want an authentic Thai experience an elephant trek is a once in a lifetime experience everyone should tick from their The Spa Villas bucket list. Twin your stay with Krabi - which can be at Banyan Tree easily reached by boat. Those who enjoy more active Spa Sanctuary are an activities should ask their Travel Specialist to organise exclusive, adult-only Sea Cave Canoeing when booking.
DoublePool Villa by Banyan Tree
hideaway perfect for a romantic holiday Koh Samui When to go: a great place to visit all year round perhaps bar November. Where to stay: at the Four Seasons Resort Koh Samui you’ll spend most of your time enjoying the wonderful, and very secluded, beach. A stay at the Six Senses Samui will see you enjoy uninterrupted views from the boutiquestyle villas. Must do experiences: Koh Samui is the third largest island in Thailand yet it is easy to drive around - a great way to explore its diversity. Chaweng is the main resort and is very much a party place to be, with cabaret shows and shopping high on visitor attractions, as well as superb night markets. The new Central Shopping Centre is great for finding souvenirs too, but if something more authentically Thai takes your fancy then elephant trekking and monkey feeding should be experiences you make time for during your stay.
Beach Villa at Four Seasons Resort Koh Samui
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Krabi When to go: Krabi has a similar season to Phuket - making it ideal for a dual-destination luxury holiday, with a week spent at each. Where to stay: the award-winning Rayavadee is a luxury escape set in an unspoilt setting on Phra Nang headland. The barbecue-themed evenings at the unique Grotto restaurant are a must during your stay, or be utterly wowed by Phulay Bay, a Ritz-Carlton Reserve, on a private peninsular filled with forests, caves, waterfalls and its secluded pool. Must do experiences: diving and snorkelling are excellent in Krabi, as is rock climbing, with specialist competitions held in the region. The area is probably best known for its limestone rock formations which make for worthy muses for budding photographers while cultural Thai attractions include temples, trekking in national parks and village tours. A spa treatment during your holiday will enhance the relaxing experience.
View from the Grotto at Rayavadee
The Eastern & Oriental Express train is a wonderful way to wind your way through Thailand and wider Asia
Main pool at the Hilltop Reserve at Six Senses Yao Noi
Yao Noi When to go: like much of Thailand, travelling to Yao Noi in the months of November to April is generally preferred to experience the very best climate. Where to stay: remember the famous dual scene from James Bond epic Man with a Golden Gun? The limestone formation set in the background - now named James Bond Island - was the backdrop; a favourite place to visit for guests at the nearby Six Senses Yao Noi. Barefoot luxury is at one with the natural environment in this tranquil resort, nestled within lush rainforest. The cooking classes are certain to inspire, with evenings spent watching movies on the beach and lazy afternoons relaxing with free ice cream. Must do experiences: this really is the place to ‘get away from it all’, kick back and enjoy the view. Ensure you work some time on the water into your stay for exploring the scenery by boat. Main pool at Soneva Kiri
Koh Kood When to go: a wonderful destination to visit even in the traditional green season months, for minimal chance of showers the best time is between November and February. Where to stay: Soneva Kiri by Six Senses is the ultimate, exclusive Thai resort. On arrival at Bangkok airport you’ll be greeted and escorted personally to the resort’s private plane for the one-hour flight to the resort. The tree-top dining experience is not to be missed, and then relax by starlight at the over-water, outdoor Cinema Paradiso. The spa is exceptional and likely to become a favourite part of your stay. Must do experiences: Koh Kood is known for its spectacular, tropical landscapes, crystal clear waters and white sandy beaches. This location is one of the most pristine and untouched islands of Thailand, therefore making it very exclusive.
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MALAYSIA Malaysia’s idyllic beaches, exotic wildlife, ancient rainforests, delicious cuisine and mythical traditions make it a destination that’s both fascinating and diverse. For fine dining and brilliant shopping visit the eclectic and stylish city of Kuala Lumpur, while a true sense of escapism can be found on the pristine white sands and traditional spas of Langkawi. Whilst in the country, it’s also well worth the utterly memorable experience of heading to the verdant jungles of Malaysian Borneo to see captivating orang-utans in their natural environment; a sight which will permanently mark itself on your memory.
Kota Kinabalu THAILAND
Langkawi
MALAYSIAN BORNEO
M A L AY S I A
Penang Pangkor Island Kuala lumpur
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Getting there Time difference: GMT +8 hours Flight duration: 12 hours 25 minutes to Kuala Lumpur (direct) Malaysia Airlines flies direct from London Heathrow to Kuala Lumpur and onwards throughout Malaysia. Singapore Airlines, Emirates, Qatar Airways and Etihad also operate indirect flights to Malaysia from regional UK Airports.
Climate Days are very warm and often humid, while nights are fairly cool. The dry season in both Malaysia and Borneo is generally considered the finest time to visit; affording the best experiences and lush, green scenery. The rainy season in the east runs between November and February, while August is the wettest period on the west coast. Your chances of seeing orang-utans are much greater from April to November.
Why Malaysia? To truly experience Malaysia you first have to taste it. Food is very much at the heart of the culture here and you’ll be left captivated by the spectrum of flavours, unusual produce and distinctly Malay style. Gourmet delights include ingredients such as peanuts, coconut, chilli, seafood and lemongrass, with dishes based around the staples of rice and noodles. The dense rainforests in Malaysian Borneo with their incredible wildlife and unspoilt environment are a definite ‘must do’ during any visit. Culturally fascinating, this most natural of countries lays waiting for you to witness in all its glory. But of course Malaysia isn’t just about the natural wonders; in Kuala Lumpur you can explore a city of intense colours, bustling with life and vibrancy. As with most places in the country, exquisite dining is a major part of the attraction. The east coast is a predominantly rural region of Malaysia, easy-going in nature and offering an interesting fusion of Malay, Chinese, Indian and indigenous cultures and customs. Most visitors to Malaysia stay close to the peninsula, where the exhilaration of Kuala Lumpur is offset by the soothing Cameron Highlands hill station or the tranquillity of Langkawi. Ensure you make the journey to Sarawak or Sabah, on the island of East Malaysia, to sample their spectacular wildlife, long houses and the awe-inspiring Mount Kinabalu.
Travellers Those travelling with younger guests should look at the Four Seasons Resort Langkawi; with its complimentary Kids For All Seasons programme and mangrove and monkeys Safari. Accommodation options at the Pangkor Laut Resort are also great for families, in particular the Family Plan Villas - two ground floor villas adjoining from the inside. Gastronomy-loving couples will be in seventh heaven at the Gaya Island Resort with its Feast Village offering a diverse range of flavours, or the adult-only Fisherman’s Cove, with its menu celebrating seafood and stunning views of the sea. Twin with: Most flights to Malaysia will stop in Singapore or go direct to the capital Kuala Lumpur, making for a superb and seamless stop-over either at the beginning or end of your travels in these hip cities. These pages are just a taste of what we can offer you on your bespoke Malaysian luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535. 01244 355 535
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MALAYSIA AT A GLANCE
A very special travel experience lies waiting in Malaysia, where the wonders of the natural world will captivate your senses, the melting pot of cultures intoxicate your soul and the scenic environment indulge your curiosity. Here at ITC Luxury Travel we can build your Malaysian adventure around your own ‘must see’ highlights, which could, for example, include: orang-utan spotting, tree-top walks through the rainforest, cooking Malay cuisine with a professional chef, walking the Skybridge at the iconic Petronas Twin Towers or sailing on the Andaman Sea. Mandarin Oriental Kuala Lumpur
Kuala Lumpur When to go: weather variance isn’t significant in the Malaysian capital, making it suitable all year round. However, May through July is generally the least rainy time to visit. Where to stay: Kuala Lumpur’s Mandarin Oriental is surely the best-placed hotel in the city; adjacent to the Petronas Twin Towers. As you can well imagine this means that views from the rooms and suites are excellent, as is the vista from the luxurious infinity edge swimming pool. As well as the towers you’ll also find the Suria KLCC - the capital’s premier shopping spot - next-door to the hotel.
Must do experiences: the Malaysian capital has plenty to offer. Those wanting a cultural taste of the city will be welcomed into many of the country’s national museums and galleries. A visit up the Petronas Twin Towers is a must for all visitors - advance tickets will save queuing time - and in the evening head to the trendy Bintang While in Kuala Lumpur take a day trip Walk with its cafes, restaurants and street entertainment.
Langkawi When to go: November to March is the best time to visit, with warm water and air temperatures during these months.
to Malacca or visit the Royal Selangor Pewter Factory
Four Seasons Resort Langkawi
Where to stay: a visit to Langkawi is where beach and jungle life meet. At the Four Seasons Resort Langkawi you’ll be rewarded for your journey with white sands and crystal blue waters. Spa treatments here are the ultimate in relaxation. At The Andaman, A Luxury Collection Resort, when you’re not enjoying the pristine coast, you can journey into the 50 million year old rainforest with the hotel’s resident nature expert; you’re likely to see Dusky Leaf Monkeys or Slow Loris on your walk. The Datai Langkawi is as close to paradise as you’re likely to get and bathing beneath a cascading waterfall in one of the seven natural pools is an essential part of any trip. Must do experiences: you’ll be spoilt for choice on this archipelago of 99 islands in the Andaman Sea. The islands remain relatively unspoilt boasting spectacular natural landscapes, white sandy beaches, clear emerald waters, limestone outcrops, mist covered hills and lush forests rich in exotic flora and fauna and magical waterfalls. A jungle trek should be high on your list of things to do, as should a spa treatment or two and snorkelling in the dazzling sea. The Datai, Langkawi
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Pangkor Laut Island When to go: like much of Malaysia - due to its equatorial position - there is the possibility of rain throughout the year, however showers don’t last more than a couple of hours and visiting out of the wettest months of September to November can reduce the chances of rain. Temperatures are balmy to hot all year through. Where to stay: only a fraction of Pangkor Laut’s 300 acres has been developed to house Pangkor Laut Resort including the Spa Village and the secluded Estates. Enjoy the sandy beach at Emerald Bay or accompany the resort’s resident naturalist on his daily trek through the lush jungle. The Spa Village offers traditional spa therapies of the region, while the chefs transform the finest local ingredients into delightful delicacies. Must do experiences: when staying at Pangkor Laut Resort, The Chef’s Kitchen Experience is a must. This gastronomic journey includes a visit to Pangkor Island’s fishery, dried seafood markets, noodle maker and floating fish farm.
Pangkor Laut Resort
Baby orang-utan at Shangri-La’s Rasa Ria Resort
Hill Villas at Pangkor Laut Resort
Gaya Island Resort
At the ShangriLa’s Rasa Ria Resort on Pantai Dalit Beach children can help the rangers look after the baby orang-utans in the resort’s care
Malaysian Borneo When to go: travelling outside of the months of November to February is generally recommended. You’re more likely to see orang-utans from April and you can well expect humidity and some rain throughout the year; hence why the rainforests are so lush. Where to stay: combining your visit to the region with a stay at the Gaya Island Resort will enhance the luxe-factor no end. Accessible only by boat, the resort lies within the Tunku Abdul Rahman Marine Park off the coast of Kota Kinabalu on the beautiful island of Pulau Gaya. Blending seamlessly with the environment, this is an idyllic place to retreat to after seeing the wonders of the Borneo wildlife, with the Spa Village creating an unforgettable experience. For a somewhat authentic stay within the rainforest itself, we can arrange accommodation for you at the Borneo Rainforest Lodge, Sepilok Nature Reserve or Borneo Nature Lodge. Must do experiences: a haven for wildlife, surely Borneo’s most coveted attraction is its unspoilt rainforests. The island’s orangutans are its most famous inhabitant, but you’ll also discover pristine beaches and coral reefs, as well as plenty more unusual wildlife, like the cheeky Proboscis monkeys. 01244 355 535
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INDONESIA A visit to the Balinese region of Indonesia will wow you in every sense of the word. The people will welcome you with open arms, keen to share their love of the island with all who visit her shores. A haven of natural beauty and the addition of truly luxurious properties has ensured Bali remains a ‘must see’ destination for the discerning traveller, as well as a favourite for newly-weds looking for a very special honeymoon escape. Famed for its rice paddy fields, the countryside is well worth exploring during your stay, however relaxation can be found too on the warm tropical beaches lapped by the Indian Ocean. This mythical land is sure to create a holiday of a lifetime with its colourful heritage, dramatic landscapes and vibrant culture.
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Getting there Time difference: GMT +8 hours Flying time: 17 hours 10 minutes to Bali (via Singapore) Singapore Airlines flies direct from London Heathrow to Singapore with onward connections to Bali. Emirates, Qatar Airways, Malaysia Airlines and Etihad also operate indirect flights from regional UK airports with onward connections to Bali.
Climate Bali has a tropical climate with year round temperatures averaging 31°C and two distinct seasons, the dry season being April to October. Humidity levels are higher during the opposite season, while the dry season has hotter temperatures but cool breezes. However, due to its position on the equator the climate in Indonesia doesn’t dramatically change throughout the year.
Why Indonesia? The island of Bali, and her neighbours, possesses a unique character along with many religions and traditions, which are typically expressed through her inhabitants’ love of song and dance. If you get the chance, watch the celebrated Ketak, traditionally an all-male Balinese dance which is upbeat and full of rhythmic chanting and captivating movements; it is a very special experience, showcasing the very best of Bali’s customs.
Travellers Couples who enjoy letting their hair down with a cocktail or two and dancing into the night will love the W Retreat & Spa Bali, Seminyak, with its al fresco club and chic bars. Newly-weds looking for post-big day relaxation will find perfection at the tranquil beachfront setting and privacy of The St. Regis Bali Resort, while you’ll experience utter serenity on a health and wellbeing holiday to the COMO Shambhala Estate with its bespoke programmes tailor-made to your exacting requirements. Adventurers need look no further than the Aman Resorts: Amandari, Amankila and Amanusa. Twin with: combine your Indonesian journey with a visit to Australia for a very special multi-stop experience. Alternatively, the contrast between the natural beauty of Bali and the contemporary style of Singapore also makes for a superb twin holiday. These pages are just a taste of what we can offer you on your bespoke Indonesian luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
JAVA SEA
INDONESIA
Jakarta JAVA ISLAND
Moyo Island
BALI
Ubud Manggis Denpasar Airport Seminyak Jimbaran Bay
Nusa Dua
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INDONESIA AT A GLANCE
The diversity of the landscape is likely to be the first thing you note on your Indonesian adventure. From the lush green paddy fields to the sandy beaches, the dense jungle to the historic temples, it combines the very best of many different ways of life. But you’ll also be well taken care of during your travels to the region which is renowned for its fantastic hospitality and warm-natured, friendly people.
Ubud, Bali Location: the quaint mountain town of Ubud is centrally located approximately one hour’s drive north of the Balinese capital, Denpasar, and is a favourite haunt of famed celebrities. Where to stay: set beside the Ayung River, the Four Seasons Resort Bali at Sayan affords spectacular views of the region. As once in a lifetime experiences go, a stay at this luxurious resort is certainly up there. On arrival you’ll be greeted by a steel and wooden bridge which takes you to the lotus pond suspended on the roof of the resort’s main building and the luxury experience will continue to wow from then on. Must do experiences: laying within rice paddies and lush jungle, Ubud offers a serene escape in the cool of the Balinese mountains. The Casa Luna Cookery School is a wonderful place to learn some new tricks, Bali-style, or for a true taste of Balinese architecture take a trip to the Ubud Palace with its captivating, ornate exterior. A visit to the The Ubud Jatiluwih rice terraces - a UNESCO World Heritage Site - is a Writers & Readers definite ‘must do’ during your stay. Festival, held in
October, hosts some of the world’s top literary names and is certainly worth a visit
Four Seasons Resort Bali at Sayan
Jimbaran Bay, Bali Location: find Jimbaran Bay on the very south-western tip of Bali a few minutes from Ngurah Rai International Airport, just across the southern peninsula from Nusa Dua.
Where to stay: Four Seasons Resort Bali at Jimbaran Bay is ideal for beach lovers with access to a 3-kilometre curve of golden sand. The Balinese Cooking School experience is not to be missed - where professional chefs divulge insider tips on how to create Indonesian, Balinese and Asian cuisine, including classes for children too.
Four Seasons Resort Bali at Jimbaran Bay
Nusa Dua, Bali Location: Nusa Dua is located on the southern-most tip of Bali and is the island’s premier holiday resort.
Must do experiences: beach life abounds at Jimbaran Bay, which is an excellent choice whether you’re a couple wanting a romantic honeymoon, or a family looking for plenty to keep the kids happy. This very traditional region of Bali still holds true to its roots, with many of the locals still relying on the nightly catch for their income. The frangipani lined soft white sands of the bay itself is the perfect place to sit and watch the sun set while dreaming about the next day.
Where to stay: the exquisite, private beaches of Nusa Dua are home to the elegant The St. Regis Bali Resort. Barefoot luxury is at the heart of the resort’s every offering; from the crystal blue saltwater lagoon to the swim-up cocktail bar. At the Children’s Learning Centre young minds will be stretched with programmes on topics such as dance, cuisine, music and food of traditional Bali origin. Must do experiences: five-star luxury is bountiful in Nusa Dua, making it a great place to simply enjoy the relaxation of the beaches and the amenities of your resort. However, if something more active takes your fancy, head to the Taman Ayun Temple, while golfers will love playing 18 holes at one of the best courses on the island, or take a trip to Serangan Island with its turtle conservation areas. The St. Regis Bali Resort
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Seminyak, Bali Location: Seminyak is a village situated on the south coast of Bali in the suburbs of Kuta, benefiting from many luxury resorts and high-end shopping, as well as fine dining restaurants. Where to stay: the W Retreat & Spa Bali - Seminyak, is one of the coolest places to stay on Bali; a modern setting of trendy music, hip cocktails and dancing well into the night. It’s wonderful for post-nuptial relaxation and you can take advantage of the Whatever/Whenever® service from W Hotel’s featuring a 24-hour concierge. Must do experiences: you’ll find beautifully-crafted souvenirs in Seminyak, which is known as a hub for authentic Balinese merchandise. It also boasts a number of fantastic restaurants; offering everything from traditional local dishes to Mediterranean-inspired fare. Seminyak is a great all-rounder; with the vibrant village contrasting with the tranquil beaches. Honeymooners will enjoy the exuberant experience of a tipple or two in the many cocktail and Champagne bars. E Wow Suite at W Retreat & Spa
AN INDONESIAN EXPLORATION
Surely one of the best ways to truly experience authentic Indonesia, if you have the time, is to let us arrange a bespoke tour for you, taking in the finest highlights and staying in luxurious accommodations. Aman Resorts make for an ideal base for your multi-stop journey, each unique and offering something different to the others:
Amankila, Manggis
Amandari, Ubud, Bali Meaning ‘peaceful spirits’, this Balinese village-style resort offers guests a tranquil experience overlooking paddy fields. Your luxurious, private, thatched-roof suite, reached through your own walled garden, will be your haven during your stay, perfect for relaxing after a day’s trekking beside the Ayung River. We recommend the spectacular dawn walk through the jungle to watch the sunrise completed with a sumptuous breakfast in a wooden hut in the trees.
Amanusa, Nusa Dua, Bali This very special, exclusive resort is set prominently atop a hill on Bali’s southern peninsula. Thatched cottages interspersed with flowering walkways exude the romance and tranquillity embraced in each of the 35 luxury suites. The sands of the private beach at Amanusa are fringed by a coral reef, perfect for snorkelling, and a luxury catamaran trip to the island of Nusa Lembongan - with lunchtime barbecue can be arranged.
Amankila, Manggis, Bali Built along the contours of two beautiful headlands, this elegant resort mirrors its flowing natural setting with tropical groves sloping down to an idyllic beach. Amankila is in an area often referred to as ‘old Bali’ - home to the royal palaces of Klungkung and Karangasem. The local communities here are still very much rooted in the past, and two of the country‘s most famous temples are also found here.
Amanjiwo, Java Island The Aman Resort’s Java Island offering is the stunning Amanjiwo which is set in the centre of the country. Incredibly, the resort is within a ‘natural amphitheatre’, with the Menoreh Hills behind, the Kedu Plain in front and four volcanoes on the horizon. A guided walk to the 9th-century Buddhist sanctuary of Borobudur - a UNESCO World Heritage Site which Amanjiwo looks out over - is a must during your stay. Amanwana, Moyo Island The Amanwana is the only resort on the wildlife reserve of Moyo Island, east of Bali and looking out over a marine reserve. Nature lovers will be in seventh heaven here, with surely one of the best excursions being to a series of magnificent waterfalls which cascade into terraced, limestone pools wonderful for swimming. Accommodation is within the camp’s 20 luxury, air-conditioned tents in lush forest or overlooking the beach.
Don’t miss a trip to see Bali’s lush green paddy fields during your stay on the island
Amandari, Ubud
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HONG KONG Hong Kong is a dynamic and unforgettable city experience; a whirlwind of different sights, sounds and tastes. Begin your journey of this vibrant city at Victoria Peak; the perfect way to get your bearings while enjoying a great view of the city and its harbour below. With an overwhelming amount of things to see and do, make sure you prioritise the Temple Street night market and The Tian Tan Buddha on Lantau Island; which shouldn’t be missed. Hong Kong’s islands are one of its greatest kept secrets and you can take trips to some of those closest to the mainland by ferry. Stanley Market is the place to pick up a bargain and a short ride on the Star Ferry to Kowloon and the Golden Mile is a shopper’s paradise. Whatever you enjoy doing, Hong Kong has it all.
Getting there Time difference: GMT +8 hours Flight duration: 12 hours (direct) Currency: Hong Kong dollar
Climate Hong Kong makes for a super year-round destination. However, October-December is considered the best time when it’s sunny and clear with warm, but not humid, temperatures.
Where to stay With a heritage of over 75 years, The Peninsula Hong Kong is something of a landmark; renowned for its enviable reputation as one of the leading grand hotels in the world. Accommodation is in 300 rooms, including elegant suites with panoramic views of the harbour and city. Experience the city sights in luxury in one of the hotel’s private fleet of Rolls Royces, or relax in the stunning Roman-styled swimming pool and sun terrace overlooking Victoria Harbour. Situated in the very heart of the thriving centre of the city, the Mandarin Oriental, Hong Kong is mere steps away from the hustle and bustle of the entertainment district. Dining here is a very special experience, with some ten restaurants and bars offering options from Michelin-starred French and Cantonese cuisines to cocktails accompanied by live jazz.
Take the Peak Tram, a funicular railway, to the upper levels of Hong Kong Island for incredible viewing of the city
Wining and dining You’ll be truly spoilt for choice with options for dining out in Hong Kong - the city is a foodie hub which, once experienced, will leave you yearning to come back to try more! At the InterContinental Hong Kong Hotel your dining experience will be complemented by stunning harbour views, with restaurants including NOBU InterContinental Hong Kong, the 2 Michelin-star SPOON by Alain Ducasse and the 1 Michelin-star STEAK HOUSE. The Peninsula’s offering is a gourmand’s delight, with seven restaurants and two bars housed in über-elegant surrounds. Dinner at Felix on the 18th floor boasts spectacular views of the skyline, Victoria Harbour, Hong Kong Island and Kowloon.
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The Peninsula Hong Kong
Mandarin Oriental Hong Kong
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SINGAPORE A thriving and modern city, Singapore successfully blends traditional culture, exemplary cuisine and inspirational architecture. For a true taste of Singapore head to Orchard Road; a superb place for shopping. Or visit the Quays; the leisure and entertainment capital of the city. If you prefer to escape the hustle and bustle, unwind on the shores of Sentosa Island or take a stroll through the 52 hectares of the Botanic Gardens - which should be on every visitor’s ‘must see’ list. In the evenings the city is bursting with classical orchestras, opera performances, jazz clubs and a variety of trendy restaurants and bars. The Formula One night race is a fantastic spectacle to witness and capturing the lit skyline will give you photos to treasure forever.
Getting there Time difference: GMT +8 hours Flight duration: 13 hours (direct) Currency: Singapore dollar BLU Bar at Shangri-la Hotel, Singapore
Climate Raffles Singapore
Warm and humid all year, there is no ideal time to visit Singapore. The wettest months are November to January, but with plenty of sunshine and good temperatures year-round, you’ll enjoy your trip to Singapore whenever you choose to visit.
Where to stay Discover many tributes to the founder of modern Singapore, Sir Stamford Raffles, such as colonial buildings like the Raffles Singapore; famed for being the place where the ‘Singapore Sling’ was invented. This grand and historic building is an international landmark, continually ranked a top hotel in the world with its 103 suites set in lush gardens and offering award-wining cuisine. The Shangri-La Hotel is surrounded by 15 acres of botanical gardens where guests can relax whilst spending time in the outdoor pool or unwinding in the spa. In the evening, guests will be provided with a fantastic range of dining opportunities followed by relaxing in the lobby with live music. Located along the Singapore River and Marina Bay in the city’s financial and arts district, The Fullerton Hotel represents the height of Palladian grandeur. Built in 1928 it has been lovingly restored into a haven of luxury, with tastefully furnished guestrooms and exquisite modern amenities.
Wining and dining The Singapore Flyer, the world’s largest Giant Observation Wheel, is fun for the whole family with its 360 panoramic views
Head to the Marina Bay Sands restaurants for plenty of choice; from the very luxurious to the comfortingly laid back. Afternoon tea at the Raffles Hotel is an absolute must, while a Singapore Sling in the Long Bar before dinner is a Singapore essential. In the Shangri-La Hotel’s Garden Wing there’s plenty on offer for the discerning foodie, from The Waterfall with Mediterranean influences to the classic Cantonese cuisine of the Shang Palace. At The Fullerton Hotel you’ll be wowed by the views from The Lighthouse Restaurant & Rooftop Bar - set in the exact location where a beacon used to guide boats to safety into Singapore port in the eighteenth century.
Twin with… Singapore makes for a great stopover destination for other luxurious places in the region, like Bali, Indonesia and Malaysia, or for those heading further east to Australasia.
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INDO-CHINA The Indo-China region of Asia is a wonderfully heady mix of cultures and nations. At ITC Luxury Travel we pride ourselves on the wealth of touring options at our fingertips, and when it comes to Cambodia, Vietnam, Laos and Burma (Myanmar), we can arrange anything from a journey of the region’s most spectacular temples to a relaxing honeymoon lazing on beautiful beaches. In Cambodia you’ll find the mighty Angkor Wat simply breathtaking; a visit to which should be on every discerning traveller’s wish list. In the Buddhist nation of Burma (Myanmar) a guided tour of historical cities such as Bagan or Sagaing are fantastic ways to learn about the country’s past. Meanwhile, in Vietnam you’ll find refuge on your own private, pristine sands along the country’s unspoilt, golden coast. This surely is a region worthy of discovery. Wherever your journey into Indo-China takes you, with ITC Luxury Travel you can guarantee the experience will be an exceptional one.
BURMA VIETNAM
Mandalay
Hanoi
LAOS Vietniane Yangon (Rangoon)
THAILAND
CAMBODIA
ANDAMAN SEA
Siem Reap Phnom Penh
Ho Chi Minh City
GULF OF THAILAND
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Cambodia Time difference: GMT +7 hours Flight duration: 14 hours 35 minutes to Phnom Penh (via Bangkok) Currency: Cambodian Riel but US Dollar is widely accepted Capital: Phnom Penh Climate: The climate in Cambodia is best described as tropical, so depending on which area you’re in, there are large differences in temperature and the amount of precipitation. The average daily temperature is 27°C and the best time of year to travel is October through March, the dry season, when temperatures are more moderate. In April, Cambodia’s climate can easily reach temperatures of 40°C. The opposite season runs from the second half of June through to the first half of October.
Vietnam Time difference: GMT +7 hours Flight duration: 14 hours 45 minutes to Ho Chi Minh City (via Bangkok) Currency: Vietnamese Dong Capital: Hanoi Climate: From November to March the north experiences a winter which is cool and normally dry, while May to October is warmer. North of Nha Trang, the central coast has a similar climate and wet weather between October and December. The south is warmer year round, particularly from February to May, while the rainy season usually lasts from May to October. The Central Highlands have a similar climate to the south but somewhat cooler. The temperature in Hanoi can range from less than 15°C in January to more than 30°C in June.
Laos Time difference: GMT +7 hours Flight duration:15 hours 10 minutes to Vietniane (via Bangkok) Currency: Lao Kip Capital: Vientiane Climate: Generally speaking the best time to visit Laos is between the months of November and February. Temperatures are cooler during this time and then rise from March to June - from when the wet season arrives until early November.
Burma (Myanmar) Time difference: GMT + 6 ½ hours Flight duration: 14 hours 15 minutes to Yangon (via Bangkok) Currency: Kyat Capital: Naypyidaw Climate: Similar to Laos, Burma has very high temperatures from March to May, with Yangon regularly seeing plus 40°C. However, also like its neighbour, the best time to visit is generally November to February - which is drier and cooler. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
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BURMA AND LAOS AT A GLANCE
Burma, also known as Myanmar, is bordered by China, India, Laos and Thailand, with the Andaman Sea on the south coast completing her borders. The country has many natural attractions, as well as picturesque landscapes, fascinating history and five-star resorts, making it an ideal location for the intrepid luxury traveller. Neighbouring Laos is a wonderful place to ‘get away from it all’ and experience life in a country where simplicity is the key; barefoot opulence on a path trodden only by the well-travelled.
Yangon, Burma
Belmond Governor’s Residence
Location: Yangon is the former capital of Burma (also known as Rangoon) and is the country’s largest city, located in the south and home to the international airport. The current capital is Naypyidaw. Where to stay: an example of grand colonial splendour, The Strand is one of Yangon’s most iconic buildings. The interiors are timeless, a sophisticated nod to the hotel’s 1901 origins. Another hotel which is steeped in colonial history is the Belmond Governor’s Residence - which harks back to a time when it was home to the ruler of Myanmar’s southern states. Here you’ll enjoy cocktails in the garden next to lotus pools by lantern-light. Must do experiences: famed for its golden pagodas, no trip to Yangon, or indeed the country, would complete without a visit to the Shwedagon Pagoda; a sacred Buddhist site which is some 2,500-years-old. Pick up authentic souvenirs and haggle for beautifully crafted antiques at the Bogyoke Market.
Mandalay Hill
Mandalay, Burma Location: the second largest city in Burma and located in the region of the same name, Mandalay is on the east bank of the Irrawaddy River in the upper region of the country.
Combine your cultural tour of Burma with relaxation on the unspoilt, pristine sands of Ngapali Beach on the west coast
Where to stay: a stay at the Mandalay Hill Resort Hotel is a superb spot from which to explore the city and surrounding region. The views from the resort are exceptional, overlooking the Royal Palace, and accommodation in a Mandalar Spa Villa will add an über-luxurious element to your stay. If you want an exquisite adventure that will give you a true taste of Mandalay as well as a whole host of other fascinating destinations in Burma, then speak to our Travel Specialists regarding Belmond Road to Mandalay. This luxury river cruise wends its way down the Ayeyarwady River in the ultimate style and comfort. Must do experiences: wander the Royal Palace or walk up Mandalay Hill, experience the vibrancy of a night market or witness the beauty of Myanmar traditional dance.
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Luang Prabang, Laos Location: set in the northern, central part of Laos, Luang Prabang is surrounded by two rivers; the Nam Khan and Mekong. It is a UNESCO World Heritage Site. Where to stay: the Aman Resorts are world-renowned for their luxury in exotic destinations off the beaten track and this is certainly true of the group’s Laos offering in Luang Prabang; Amantaka. Reflecting the regions French colonial history, the resort is set on a large garden estate just a short stroll from the main street of the city. Dining is a joy, offering authentic Lao and French-influenced cuisine.
Night markets at Luang Prabang
Must do experiences: a visit to one of the night markets is a great way to truly experience the city during your stay and the perfect place to pick up some keepsakes. Buddhism has an important part to play in the life of Luang Prabang residents and you’ll A wonderful way see many monks in training as you wander to see the southern region of Laos is aboard the streets. A visit to the Buddhist Archives to discover the history of the saffron-robed the Vat Phou river monks should also be on your to-do list. cruise, which starts and
finishes in Pakse
Vientiane, Laos Green Park Boutique Hotel
Location: the capital city of Laos, Vientiane, is the largest city in the country and located close to the border with Thailand and on the Mekong. Where to stay: the Green Park Boutique Hotel is an ideal base for your stay in Vientiane. An elegant and authentically Laos place in which to rest your head, you’ll find that the hotel is easily located within walking distance to the major sites including the night market at Mekong Riverfront. Executive suites feature two bedrooms, a separate living area and a counter bar. When you’re not exploring the city, you can relax in the hotel’s Champo Lao Spa, or chill by the pool with a refreshing glass or two. Must do experiences: you’ll be spoilt for choice on your Laos tour, but some of the must-sees of the capital and its vicinity include the Xieng Khuan Buddha Park on the banks of the Mekong River with its large collection of Buddhist sculptures, as well as the Thai-Laos Friendship Bridge & National Culture Park, also on the river. The Wat Si Saket is the oldest original temple in Vientiane and well worth a visit, while the Haw Pha Kaew - once the royal temple of the Laotian monarchy - and the Pautousay, the Victory Gate, are the place to take photos. 01244 355 535
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CAMBODIA AND VIETNAM AT A GLANCE
Cambodia has plenty to offer the intrepid traveller. Roaming the busy streets of Phnom Penh by tuk tuk is an encounter every tourist should experience. Contrast your exploration of the temples and pagodas with the truly thought-provoking contemporary history of the 1970’s reign of Pol Pot’s brutal Khmer Rouge. Vietnam is just as intriguing and historically fascinating, with its past having left an awe-inspiring legacy of reminders throughout its beautiful landscape. The country is a must for those in search of a unique and diverse touring destination. Raffles Hotel Le Royal Phnom Penh
Phnom Penh, Cambodia Location: as the capital of Cambodia, Phnom Penh is the country’s largest city and home to the main international airport. Where to stay: the Raffles Hotel Le Royal Phnom Penh is the place to see and be seen in the city. This luxurious offering from the exclusive Raffles group has been one of the premier destinations in the city since 1929. As well as boasting plush accommodation and dining options, it’s also a superb base for sightseeing tours of Wat Phnom, the Royal Palace and the Silver Pagoda.
Siem Reap, Cambodia Location: set in the north-western part of Cambodia, Siem Reap owes much of its popularity to its close proximity to the most popular tourist attraction in Cambodia; the Angkor temples.
Must do experiences: three sites every visitor to the Cambodian capital should experience are the Royal Palace, National Museum and the Killing Fields of Choeung Ek. The Silver Pagoda is located within the compound of the Royal Palace; its floor made up of 5,329 silver tiles. At the National The former Museum, where the artefacts date back to the 7th century, you’ll guesthouse of glean an extensive history of the country, while the Killing Fields King Sihanouk, the of Choeung Ek will provide a much more recent insight into Amansara Resort in Siem Cambodia’s troubled past.
Reap is just ten minutes from the entrance of Angkor Wat
Where to stay: Raffles Grand Hotel d’Angkor is a luxurious base from which to explore the region. Located across from the Royal Palace in central Siem Reap, the hotel is surrounded by 15 acres of French gardens and is the perfect destination for guests to experience both culture and 5-star service. The Raffles Spa will rejuvenate you after a long day’s exploring and you’ll be spoilt for choice for food and drink at Restaurant Le Grand. Alternatively, dine at the pan-Asian barbecue with performances by Cambodian dancers and Khmer martial art at the Aspara Terrace. Must do experiences: Angkor Wat should be on every intrepid traveller’s bucket list; and those who have been before say it is best enjoyed at sunrise. It is one of the most important architectural sites in south-east Asia and UNESCO protection ensures it will remain just as magnificent for years to come. Ta Prohm - the famed set location of Tomb Raider - is also nearby.
Angkor Wat at sunrise
Song Saa Private Island, Cambodia For the ultimate luxury experience in Cambodia, we can arrange for you to stay on the exclusive Song Saa Private Island. This barefoot paradise is Cambodia’s first luxury private island resort, yet it maintains a sympathetic commitment to its stunning natural surrounds. The resort spans the islands of Koh Ouen and Koh Bong, connected only by a footbridge which passes over a marine reserve; home to turtles, seahorses and tropical fish. Accommodation is in the form of just 27 intimate Over-Water, Jungle and Ocean-View villas with private pools. Dining is a mixture of Cambodian traditions and Western techniques, with locally produced and sustainable ingredients, while at the spa you’ll find a haven in which to feel utterly rejuvenated. The island resort also has an ‘Always Included’ policy for guests; who are free to enjoy snorkelling, sea kayaking, in-villa movie experiences, sunrise yoga and an island safari with a member of the conservation team among other activities.
Villa Deck Song Saa Private Island
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A genuine ‘Robinson Crusoe experience’ - with the addition of extensive luxury - waits for you on Song Saa Private Island.
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Hanoi, Vietnam Location: the capital of Vietnam is Hanoi, set on the right bank of the Red River some 1,090 miles north of Ho Chi Minh City. Where to stay: the Sofitel Legend Metropole Hanoi is something of a landmark in the Vietnamese capital, an iconic building steeped in local history since 1901. Close to the Opera House of the French Quarter, it’s a true taste of past eras; with timeless refinement at every turn. Dining is an experience in itself, from the French cuisine at Le Beaulieu to the courtyard dining of the Spices Garden Restaurant. Must do experiences: Vietnam’s diverse history can be better understood at the capital’s museums, while simply sitting with a drink at a road-side café, watching the world go by, is a wonderful way to while away an afternoon and gain a true taste of Vietnamese life. The beauty of Halong Bay offers the perfect photo opportunity as a day trip and the Old Quarter is best experienced by bicycle or tuk tuk. Notre Dame Cathedral
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Sofitel Legend Metropole
Ho Chi Minh City, Vietnam Location: formerly named Saigon, Ho Chi Minh City is the largest city in Vietnam, named after the Vietnamese communist revolutionary leader Ho Chi Minh. Where to stay: the Park Hyatt Saigon, on Lam Son Square, is right in the heart of the city close to all there is to offer in terms of attractions. Escape the hustle and bustle of Ho Chi Minh City at the Xuan Spa with its seven treatment rooms, three private terraces, 20-metre outdoor swimming pool - all within beautifully landscaped tropical gardens. An evening meal can be enjoyed at the Italian Restaurant Opera or Vietnamese Square One. Must do experiences: explore the Cu Chi Tunnels - used by Vietnamese soldiers as hiding spots during combat - and embark on a tour of the city where French influences abound. Head to the Ben Thanh market for local souvenirs and handmade crafts or visit tourist favourite, the Jade Emperor Pagoda. A tour of the French colonialist Notre Dame Cathedral should also be on your ‘must see’ list. Au Co Cruise
For a luxurious Vietnamese beach holiday head to the Six Senses Con Dao, flanked Au Co Cruise, Vietnam perfectly between a mile Wending its way through the Gulf of Tonkin from of golden sand and UNESCO World Heritage Site Halong Bay, Au Co lush mountains Cruises takes in some truly spectacular sights. From Halong Bay to Bai Tu Long Bay, from Cat Ba Island to Lan Ha Bay, the 3 day/2 night luxury voyage offers a real insight into Vietnamese life. Each of the 32 spaciously-designed private cabins has luxurious bathrooms and panoramic balconies; from which you’ll be able to make the most of the stunning views and photo opportunities. Facilities on board include a spa, a Jacuzzi and an on board babysitter, with excellent dining using Asian flavours and fresh seafood. A Vietnamese cooking class is a great way to gain a true understanding of the tastes that make up this country’s fine cuisine. Excursions during your cruise include a trip to see a floating village and guided kayaking past karst rocks and lagoons, swimming in the bay’s emerald waters. A trip on the Au Co Cruise is sure to be a highlight of your adventures in Vietnam.
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INDIAN SUBCONTINENT The colourful Indian Subcontinent will intoxicate you with its enthralling history, friendly people, kaleidoscope of landscapes and luxurious resorts. India is a well travelled route for the intrepid British traveller and it’s easy to see why. Its diverse offerings from lush jungles to bustling cities will create a holiday with plenty to inspire and a trip to see the Taj Mahal should certainly be on your list of ‘must see’ attractions. In the tiny Kingdom of Bhutan you’ll experience natural beauty nestled high in the Himalayas, with a unique culture steeped in religion and tradition to boot. It remains relatively unexplored as a tourist destination, yet luxury properties abound to honour even the most discerning of traveller’s tastes. Further south, Sri Lanka is the teardrop of the Indian Ocean; providing a superb touring destination of sweeping beaches, fascinating ancient cities, tropical safari parks and lush tea plantations. The cuisine is a cultural highlight and the locals are friendly with an easy smile, meaning that, wherever you are, you’re made to feel very welcome.
• Bumthang Thimpu • Gangtey • • Punakha Paro
B H U TA N
Shimla •
Delhi • • Agra • Jaipur
• Jaisalmer Jodhpur • Udaipur •
• Jabalpur
INDIA Mumbai
ARABIAN SEA
BAY OF BENGAL
• Goa • Chennai
• Kochi
I NDI AN OCEAN
Kandy • Colombo • Nuwara Eliya SRI LANKA
Galle •
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India Time difference: GMT +5 hours 30 minutes Flight duration: 8 hours 20 minutes to Delhi (direct) Currency: Indian Rupee Capital: New Delhi Climate: With India being such a large subcontinent, the weather varies greatly throughout the country. As a general rule, in northern areas, October to March brings warm days with dry, cool nights and is widely viewed as the best time to travel. Southern India is most pleasant from November to March with rains from late May through July. Himalayan summers range from April to June, with a maximum temperature of 28째C and a minimum of 15째C with the winters bringing cold temperatures throughout. From mid-November until mid-February, the early mornings and nights can be cold so ensure you pack appropriately.
Bhutan Time difference: GMT +6 hours Flight duration: 14 hours 10 minutes to Paro (via Delhi) Currency: Bhutan Ngultrum (Indian Rupee also widely accepted) Capital: Thimphu Climate: The highest temperatures and rainfall occur in the south between June and September. Temperatures drop with increases in altitude, though days are usually very pleasant with clear skies and sunshine. Nights are cold and require warm clothing, particularly in winter. Generally, October, November and April to mid-June are the best times to visit.
Sri Lanka Time difference: GMT +5 hours 30 minutes Flight duration: 10 hours 45 minutes to Colombo (direct) Currency: Sri Lanka Rupee Capital: Colombo Climate: A typically tropical climate with no marked seasons. The weather on the plains and the coastal areas is generally hot with average temperatures of 27째C but in the hills the air is slightly cooler at around 20째C. The opposite season is from May to July in western, southern and central regions, whilst in the east it falls during the months of December and January. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
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INDIA AT A GLANCE
Luxury holidays to India offer something very special for those who seek to open their eyes to her myriad of unique offerings. As a destination, India is said to get under your skin and for those who have experienced the many wonders here, returning time and time again is often the only option. Visit the Pushkar Festival for a true insight into Indian culture, journey to the major cities for sumptuous cuisine, relax on the beautiful beaches of Goa and practice yoga in the foothills of the Himalayas; there’s a lifetime of experiences to be had.
Delhi
View over Delhi
Location: you’ll find the world’s second most populous city in the north of India. There’s great contrast here between Old Delhi and New Delhi; a mixture of architecture and landmarks reminiscent of the city’s many, and varied, rulers. Where to stay: a unique blend of old and new, The Imperial, New Delhi is a landmark hotel offering a mélange of Victorian, colonial and art deco styles. Centrally located, the property provides an oasis of serenity within the city. Head to the award-winning Imperial Spa, Salon, Health and Racquet Club for a relaxing massage; perfect for preparing you for your exploration of the city. Must do experiences: a tour of the city is the best way to see its two distinct sides. From the splendid array of architecture in the Raisina Hill area, to the rickshaws riding past the Red Fort and Chandini Chowk, cultural attractions are found at every turn. The Moonlit Square is one of Delhi’s most lively areas, sporting the city’s largest marketplace which features jewellers, spice merchants and food vendors as well as palatial residences. Rambagh Palace
Jaipur Location: Jaipur, also known as the City of Victory, is the capital and largest city of the Indian state of Rajasthan in northern India; gateway to the desert. Where to stay: the Rambagh Palace remained the home of the Jaipur royal family until 1957, when it was first converted into a luxury hotel. Now a Taj Hotel Resort, it is the jewel in this iconic hotel group’s crown. Here you’ll experience the luxuries enjoyed by kings before you; stunning ornamental gardens, the elegance of the Peacock Suite, dine in style in the palace ballroom or play polo, royal-style, on the back of an elephant.
Cochin Location: also known as Kochi, Cochin is on the west coast of India. It is a major port on the Arabian Sea and lies within the state of Kerala.
Must do experiences: if you’re visiting the region during February/March, then watching the vibrant Elephant Festival in Jaipur is a wonderful way to see this iconic Indian Experience the creature celebrated in all its glory. You could also ascend Great Thar Desert in the hill on elephant back to visit the Amber Fort - the style at the The Serai, area’s principal tourist attraction - followed by an Jaisalmer; a luxurious afternoon exploring this city’s famously colourful markets camp and spa and bazaars.
Where to stay: the Brunton Boatyard is a property situated on a historic stretch of Cochin harbour, resurrected from the remains of a Victorian Shipyard. It is a unique city hotel with all 22 rooms overlooking the sea. Inside there are nods to the blending of the cultures which made the city the hub of activity it was; including English, Portuguese and Dutch. Food here is a melting pot of different, glorious, traditions. Must do experiences: for a true taste of the state, enjoy a city tour and witness the fabulous spectacle of a Kathakali Dance Show. The ‘spice island’ of Cochin is widely believed to be the oldest European settlement in India, often deemed the ‘Gateway to India’, meaning colonial architecture and influences abound. Set sail at sunset from the Brunton Boatyard’s private jetty for a cruise around Cochin Harbour.
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Cruise around Cochin Harbour
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The Oberoi Udaivilas
Udaipur Location: you’ll discover Udaipur in the state of Rajasthan in western India, some 250 miles from Jaipur. Where to stay: take the enchanting boat ride across Lake Pichola to The Oberoi Udaivilas - where rooms have their own terraces that open onto semi-private swimming pools, exquisite views and outdoor dining pavilions. The luxurious spa overlooks the lake and is a haven of serenity, where trained therapists pamper body and soul with rejuvenating treatments. Dining is a very special experience here too, with international cuisine and authentic tastes of Rajasthan served with views of the City Palace and Lake Pichola. Must do experiences: Udaipur is a city of majestic palaces and beautiful lakes, often described as the ‘Venice of the East’. Discover the Crystal Gallery, a collection of exquisite crystal furniture, or visit the Eklingi and Nagda Temples and enjoy a voyage on Lake Pichola for stunning views of the palaces. A definitive ‘must do’ of the Ananda in the region is a tour of the City Palace, built in 1567. Himalayas, built
around a Maharajah’s palace estate, is a sublime luxury retreat in Agra which to practice yoga and meditation Location: in the northern state of Uttar Pradesh and on
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the banks of the River Yamuna, Agra is well-known for its famous resident; the Taj Mahal. Along with Delhi and Jaipur is makes up the ‘Golden Triangle’ - a fantastic three-stop tour of India for the intrepid traveller. Where to stay: The Oberoi Amarvilas is the perfect spot from which to experience the Taj Mahal; boasting panoramic views of this iconic building. The hotel itself is built in a style inspired by Moorish and Mughal architecture, a splendid display of terraced lawns, fountains, reflection pools and pavilions with rich interiors to ensure you are transported back to the era of Emperors and Princes.
Taj Mahal
Goa
Must do experiences: often described as the most extravagant monument ever built for love, the UNESCO World Heritage Site Taj Mahal’s construction took 22 years and required a 20,000 strong workforce. Amazingly graceful from almost any angle with semi-precious stones inlaid into the marble in beautiful designs, the beauty of the Taj Mahal has to be viewed in all its grandeur to be believed.
Location: India’s smallest, and richest state, Goa is a region on the western coast bordered by the Arabian Sea. Beach at Leela Goa
Where to stay: The Leela Goa is an elegant retreat nestled amongst lush greenery and winding lagoons, bordered by a beautiful, secluded beach. Set within 75 acres, it’s home to a 12-hole golf course, world-class restaurants and a spa. Interiors throughout are a blend of two distinct styles; South India’s temples and Goa’s Portuguese heritage, with luxurious amenities and a five-star setting from which to enjoy this coastal part of India. Must do experiences: washed by the warm waters of the Arabian Sea and blessed by the influence and traditions of nearly five centuries of Portuguese rule, Goa is a tropical paradise with low rolling hills that encircle basins of green rice paddy fields laced by wide slow-flowing waterways, amidst which gleam white churches, colourful houses and occasionally the striking remains of a long abandoned fortress. Take a luxury tour and discover the region’s many wonders for yourself.
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BHUTAN AND SRI LANKA AT A GLANCE
As a nation, Bhutan remains relatively unspoilt, home to Buddhist monasteries, snow-capped Himalayan Mountains and an abundance of natural beauty. The charm of the gentle Bhutanese people and the delicate mix of the modern world with their ancient culture make it a mystical, exclusive experience for those who visit. On the island nation of Sri Lanka you’ll also find a wonderful touring option for Asia; with a wealth to offer in such a small space. The sheer variety makes Sri Lanka unique for an island of its size, with few other nations able to boast such attractive offerings as this per square mile.
Amankora Paro
Amankora’s lodges - by Aman Resorts - are set across the central and western valleys of Bhutan and make for the perfect trio to explore this nation. These unique properties are sympathetically balanced in their natural surrounds and are located to provide a circular pilgrimage in Bhutan’s valleys, taking in some of its most spectacular sights…
Amankora Paro, Bhutan You’ll find the luxurious destination of Amankora Paro in the Paro Valley; nestled amongst glistening conifers. This 24-suite, pine forest retreat, has a superb spa and at an elevation of some 2,250 metres it affords stunning views. Some 30 minutes from the airport, the Paro Valley tends to be the perfect spot to begin your adventure into Bhutan. From here guests can visit the National Museum and take a trek to view one of Bhutan’s most revered monuments, the Taktshang Goemba, more commonly referred to as the ‘Tiger’s Nest’. Your suite at Paro is certain to get your Amankora discovery off to a very stylish start, with a combined lounge and bedroom furnished with a king-size bed, window seat, reading chair and traditional bukhari (wood-burning stove). The spacious bathroom - with a large terrazzo-clad bath - is just the ticket after a long day spent trekking in the valley.
Amankora Thimpu, Bhutan Amankora Thimpu, a property raised up within a blue pine forest in the Motithang area in the Thimphu Valley, is close to the capital’s intriguing sights and traditional shops. With this as your base, you can take in the National Memorial Chorten, National Textile Museum, Folk Heritage Museum and Trashi Chhoe Dzong.
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The lodge’s tall white-washed stone buildings house the soaring ceilings of the living and dining room, leading onto an outdoor dining deck with views of the nearby stream and surrounding forest. After a busy day’s exploring you can relax and unwind at the spa; the signature treatment of which is a hot oil head massage, based on the ancient healing system of Ayurveda. Prayer flags at Tigers Nest
Amankora Punakha, Bhutan
Amankora Punakha
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Head to the Punakha Valley where you can visit the rustic Wangdiphodrang and take a trip to the village of Talo, home of the Queens. Amankora Punakha, situated east of the Dochu La Pass and just north of the resplendent Punakha Dzong, is accessed via a suspension bridge over the Mo Chhu (Mother River). This traditional farmhouse has eight suites set in an orange orchard with views across rice terraces. You’ll be spoilt by the facilities at this picturesque lodge, which include spa treatment rooms and a steam room, a meditation room, reading room, lounge and tea pavilion...all combining to create the ultimate escape from the stresses and strains of modern-day life, certain to revive you and allow you time and space to think.
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Kandy, Sri Lanka Location: a major city in Sri Lanka’s Central Province, Kandy is second only in size to Colombo. Set among tea plantations in the hills, it has rightly earned its spot on the well-trodden touring trail. Where to stay: in the centre of Sri Lanka, set in the Kandyan Hills, you’ll find the luxury and privacy of the Clingendael; a haven for golfers - who’ll enjoy the neighbouring Victoria Golf Course, rated one of the world’s most scenic courses - but also boasting spectacular views and fine dining. The infinity pool is the perfect spot to relax after a long morning on the greens. Must do experiences: a peaceful haven to enjoy the cool of the climate sitting at 500m, Kandy is culturally fascinating. It is dominated by its lake and the nearby Temple of the Tooth; one of the most sacred places for worship in Buddhism and situated beside the King’s Palace in the hills - a UNESCO World Heritage Site. En route to the city visit the Spice Gardens of Matale on the Kandy Matale road.
Clingendael
Galle, Sri Lanka
Head to Sri Lanka’s Elephant Orphanage at Pinnawala; unique in that it breeds wild elephants in captivity and cares for those that have been orphaned
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Location: an ancient trading port, Galle is on the south-western tip of Sri Lanka and is considered one of the country’s major hubs. A fortified city, built by the Portuguese, the Galle Fort is listed as a world heritage site.
Where to stay: Amangalla lies within Galle Fort’s historic ramparts, an ideal base for the exploration of the Fort and town of Galle and to discover the delights of southern Sri Lanka. All rooms are luxurious in a collection of stunning buildings that date back over 400 years and you can truly indulge at The Baths with hydrotherapy and water massage pools. Alternatively, stay at The Fortress; with its contemporary features including a glass cave housing an array of new and old world wines, a panoramic bar, an art gallery and a fibre optic lit pool. Must do experiences: built by the Dutch in 1663, the Fort is Galle’s most prominent attraction. Ideal for those who love their history, simply ambling along the streets with your camera in hand is the best way to enjoy it. Picturesque beaches are also nearby.
Amangalla
Nuwara Eliya, Sri Lanka Ceylon Tea Trails
Location: Nuwara Eliya is in the central province of Sri Lanka and is considered the premier location for tea production in the country. Where to stay: at an elevation of 4,000 feet above sea level, the Ceylon Tea Trails is a collection of four classic colonial bungalows built for British tea estate managers in the days of the Raj, located in the Bogawantalawa Valley, close to Nuwara Eliya. Sympathetically restored they offer guests the unique experience of life on a working tea estate at Sri Lanka’s first and only Relais & Chateaux resort. As you would well expect, afternoon tea here is exceptional. Must do experiences: learning how tea is produced is an essential part of any stay in the region, but you should also head to Adam’s Peak; sacred to three religions, the view is said to be best enjoyed at dawn. In Nuwara Eliya, also known as ‘Little England’, you’ll find British-influenced architecture from the colonial period.
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AFRICA The African continent abounds with once in a lifetime experiences. Adventure-seekers will be spoilt for choice, nature-lovers will be wowed by the Big Five, wine connoisseurs will enjoy the vast vineyards and even city-slickers looking for shopping and fine dining will find their haven here. This diverse offering is what makes the continent so very special in terms of luxury travel. On your first discovery you should certainly venture to Cape Town; a city made for exploring and where ITC has its Africa office, run by our longstanding South African Destination Manager, Richard Nurse. However, just a short distance from the city and you can witness the fabulous spectacle of the Marine Big Five or play golf on the pristine courses of The Garden Route. Once the country has gotten under your skin - and it will - make your next journey to Zambia or Zimbabwe, where you’ll feel humbled by nature at your first sight of Victoria Falls. Twin this with a tour of the wilderness of Botswana and you have the recipe for an unforgettable trip. The deserts of Namibia, Tanzania’s Mount Kilimanjaro and Zimbabwe’s native elephants should also be ticked from your bucket list on your journey through Africa. But if you’re not sure where to start - and with so much to see, who could blame you - speak to one of our Travel Specialists who will share personal experiences and create a bespoke tour of Africa, uniquely designed with you in mind.
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SOUTH AFRICA ‘A World in One Country’ is how you’ll hear South Africa described; a fitting tribute for a place brimming with exceptional wonders. Gourmet cuisine and excellent wines are prevalent throughout the country but undoubtedly one of the most specialist spots is the Winelands region, with its world-renowned vineyards and fine dining, country house hotels. Head less than two hours drive from Cape Town and you can be in the picturesque region of Hermanus for some of the best land-based whale-watching in the world, while a trip east to the Garden Route should certainly be on your ‘must see’ list too; an abundance of forests, lakes, rivers and mountains that plunge to meet the coast. Port Elizabeth, at the eastern end of the Garden Route, is the gateway to several malaria-free game reserves, perfect if you have young children in tow. Then there is Cape Town itself; a cosmopolitan city of slick restaurants and trendy bars with the imposing Table Mountain as its back drop. Here you can pay tribute to the life of Nelson Mandela and others at Robben Island or peruse the jetties of the Victoria & Albert Waterfront. It’s here that you’ll find our new Cape Town office, run by our long-standing South African Destination Manager Richard Nurse. By having someone so knowledgeable ‘on the ground’, we can ensure your Africa experience is enhanced by the kind of personal insight and genuine passion that only comes from having lived and breathed in a region. Alongside our very well-travelled specialists in the UK, we’ll be able to honestly recommend all the elements that will make your luxury South African holiday exceptional.
KRU G ER NATIONAL P A RK
Pretoria Johannesburg
SOUTH AFRICA
Durban
Tsitsikamma National Park Port Elizabeth Cape Town
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George Hermanus
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Plettenbrg Bay
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Getting there Time difference: GMT +2 hours Flight duration: 11 hours 30 minutes to Cape Town (direct). 11 hours to Johannesburg (direct). Currency: South African Rand Capital: Pretoria British Airways, Virgin Atlantic and South African Airways fly direct from London Heathrow to Cape Town and Johannesburg. Emirates and Etihad also operate indirect flights to South Africa from regional UK Airports.
Climate Cape Town and the Garden Route are at their glorious summer best from November to March but if you prefer a more temperate climate or want to see the flora in fine bloom, the spring months of August and September are perfect. The dry season from May to August is particularly good for safaris because vegetation is sparse and animals frequent the watering-holes, while for whale-watching off the Cape Coast, visit from July to the beginning of November.
Why South Africa? Put simply, why not? There is so much to see and do here and at ITC Luxury Travel we pride ourselves on our knowledge of the region, meaning that we can create a luxury holiday for you which is completely made-to-measure and with you, solely, in mind. Whether you’re a couple wanting to while away a few weeks relaxing, a family in need of some quality, active, time together or a retiree yearning for pristine golf courses and sumptuous dining; we’ll create the South African journey you’re looking for. Most journeys to the country begin and end in Cape Town; the ideal bookends for any trip here. Relax in comfort in the ‘Mother City’ before venturing further into the realms of adventure; from some of the finest wineries in the world, to experiencing both land and ocean’s ‘Big Fives’ up close.
Travellers Animal-lovers will adore South Africa, but especially those who enjoy wildlife of a unique nature. Food and wine connoisseurs, families, couples or single travellers will all find perfectly suited resorts and hotels, and sporting fans will appreciate the range of golf, cricket and rugby watching, and playing, opportunities.
Twin with… Combine your trip to South Africa with the likes of Namibia, Botswana, Zambia and Zimbabwe for safaris. Or for laid-back beaches and relaxation head on to Mauritius or east African beaches such as Zanzibar. These pages are just a taste of what we can offer you on your bespoke South African luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
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CAPE TOWN AND WINELANDS AT A GLANCE
Visitors to Cape Town have the magnificent Table Mountain on their doorstep, in addition to the many attractions of the Cape of Good Hope (romantically thought to be where two oceans meet) and Robben Island (the location of Mandela’s imprisonment). Your choice of self-drive or a private transfer to the heart of the Winelands region will offer plenty more to inspire. The wine here is certainly a highlight, making it a superb place to simply sit back and drink in the scenery will a full-bodied Shiraz or native Pinotage/Chenin Blanc.
Where to stay: Cape Town
Cape Grace
You’ll be spoilt for choice when deciding which luxurious hotel to stay in, so make the most of the diversity and stay in a different property for the beginning and end of your stay. You’ll find Cape Grace hotel situated on a private quay, nestled between Cape Town’s bustling V&A Waterfront and the serenity of an international yacht marina. The African-inspired spa is the perfect place to unwind. The nearby One&Only Cape Town elegantly sits at the foot of Table Mountain. Boasting the largest room sizes in all of Cape Town’s accommodation, most offer a private balcony with views across the water or to the mountain. At the Belmond Mount Nelson Hotel you’ll discover a tranquil escape from the hustle and bustle of the city, set in tranquil gardens on the lower slopes of Table Mountain with extensive grounds. Timeless elegance exudes at the The Table Bay Hotel - which is also in the popular Waterfront area - where you can laze away in the pool following a morning at the V&A Shopping Centre. The Twelve Apostles Hotel & Spa has the Apostle Mountain range as its backdrop and Camps Bay to the front. Relaxing in a hammock in the hotel’s beautiful gardens is the ideal way to relax before your flight home. Nearby The Bay Hotel offers a great spot from which to enjoy the sights of the city as well as the natural beauty of the beach. The Vineyard Hotel - in landscaped parkland on the Liesbeek River in Newlands has an award-winning Angsana Spa ideal for relaxing at the end of a long day’s exploring. One&Only Cape Town
What to do Cape Town is a ‘must see’ destination in any tour of South Africa. Highlights include a trip to the summit of Table Mountain, discovering the site where Nelson Mandela was imprisoned for years at Robben Island, as well as perusing the highlights of the V&A Waterfront, which includes the Two Oceans Aquarium. A short hop from the city centre and you can be enjoying golden beaches made for surfing or discover the lush scenery of the Kirstenbosch National Botanical Gardens. Boulders Beach in The Table Mountain National Park is one of the few places in the world where you can get close to a colony of penguins, while over in Clifton - Cape Town’s answer to St Tropez - you’ll find four beaches perfect for swimming.
ITC Luxury Travel has its own dedicated team in Cape Town, managed by our longstanding South African Destination Manager, Richard Nurse
Wining and dining
As one of the world’s most beautiful cities, there are plenty of superb experiences to be had. Azure Restaurant at The Twelve Apostles Hotel & Spa
Restaurants in and around the city of Cape Town are plentiful. The pick of the crop are Aubergine (French style), Baia (seafood specialities) and The Brasserie (Indian food). Harbour House (seafood on the water’s edge), La Colombe (French cuisine in the Constantia wine belt) and Kitmas (outstanding Asian cuisine) should all be on every discerning foodie’s wish list too. Of course Cape Town’s luxurious hotels also offer an abundance of distinctive dining choices, from One&Only Cape Town’s ‘Nobu’ restaurant by world-class master chef Nobuyuki Matsuhisa to The Twelve Apostles Hotel & Spa’s intimate Azure Restaurant with its endless views of the Atlantic Ocean.
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Mont Rochelles
Where to stay: Winelands Mont Rochelle’s enchanting setting in a picture book valley deep in the heart of Cape wine country and providing stunning vistas in every direction is more than matched by its fine cuisine and superb wines. La Residence is an opulent haven of luxurious accommodation and fine dining close to Franschhoek, with just 11 luxuriously appointed suites, exquisitely decorated with ornate antiques and an eclectic mix of artworks. If you prefer to stay within the historic French Huguenot village rather than on a wine estate, look no further than chic, Relais & Châteaux listed Le Quartier Francais. Renowned for its fabulous cuisine, this hotel is home to The Tasting Room by Margot Janse - a world famous dining experience exploring South African cuisine through a diverse Tasting Menu. The Constantia Valley is home to The Cellars-Hohenort, another Relais & Châteaux property standing in one of the world’s finest hotel gardens. Its 55 rooms and suites are situated in the elegantly decorated Main House and the splendid Hohenort Manor House, with a distinctly Edwardian ambience and views over the valley and False Bay. At the super-private Majeka House in Stellenbosch you’ll find the perfect base from which to explore the town, as well as dining in the area’s many award-winning restaurants. This stylish hotel boasts a spa and its own elegant dining option at the Makaron Restaurant.
Whether activity or relaxation is your luxury travel choice, you’ll relish your time spent in South Africa’s Cape Town and What to do Winelands Just an hour’s drive from Cape Town, The Winelands is the ideal area to unwind and recharge your batteries before or after hitting the hustle and bustle of Cape Town. The region comprises three areas: Franschhoek, a quaint old village with a French flavour; picturesque Paarl; and the old university town of Stellenbosch. The tranquil vineyards and breathtaking landscapes are a pleasure to explore - stopping (of course) at the many restaurants for wine tasting and superb cuisine. But the region is not solely a place to experience new world wines and gourmet fare. Golf is high on the agenda for many visitors to Winelands too, with the greens at the Winelands Golf Estate being particularly good. The Boland Park stadium is worth a look for cricket fans and hiking in the Kogelberg Nature Reserve should be on the tour itinerary for keen ramblers.
La Residence
Wining and dining The number of wine farms that have become lodges or hotels of the highest quality over the past decade is astonishing - until you realise the gifts nature has blessed the region with. Picture postcard scenery, quaint villages, an abundance of superb local produce with which chefs of international standing create their masterpieces on a daily basis and all, of course, can be enjoyed with a glass of wine in hand. Allée Bleue, Raphael’s at Asara and Wijnhuis are great places for a meal out and if wine tasting is your thing you’ll be spoilt for choice by dozens of different vineyards to sample. The land is one of the most fertile in the country, making for excellent conditions for the grapes, and if you’re not keen on a tipple or two, there are some beautiful walks across the estates.
View from the bar at Mont Rochelle
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HERMANUS AND THE GARDEN ROUTE AT A GLANCE
A little over an hour from the Winelands and just a little further still from Cape Town, is the peaceful town of Hermanus. Once a sleepy fishing village, it is now one of the world’s foremost areas for land and sea based locations to view the Southern Right whales. Self-drive is the preferred option for many and a great choice is to head to the Garden Route and Hermanus from Cape Town. The Garden Route is a scenic stretch of the coast and is named after the lush vegetation which makes up its landscape.
Where to stay: Hermanus
Grootbos Private Nature Reserve
Spectacularly sited overlooking the world-renowned whale watching haven of Walker Bay and less than two hours from Cape Town, Grootbos Private Nature Reserve is South Africa’s premier marine and flora destination. The 23 luxury suites set amongst indigenous gardens and ancient Milkwood trees are characterised by spaciousness, warmth and supreme comfort. The lodge also offers an array of guided activities included in your stay.
What to do Hermanus is a nature lover’s paradise where you can relax and enjoy the scenery, take nature walks along Walkers Bay, horse ride, play a round of golf, whale-watch or perhaps push yourself to undertake the once in a lifetime experience of a cage dive with great whites.
The Garden Route is one of the best spots in South Africa to play golf with pristine greens and challenging courses
The Marine Hotel boasts a vista of one of the southern hemisphere’s most spectacular seascapes. It possesses some of the best land-based whale watching in the world and you don’t even have to get out of bed to see these amazing creatures! Unwind with a massage at the hotel’s spa or venture down to the tidal pool, where you can swim to within 100m of the whales. Dining at The Marine is magnificent and at The Pavilion you can select a bottle of fine wine from the ‘floating cellar’. At Birkenhead House - perched high on the cliffs just outside Hermanus, most suites have ocean views from which you can watch the Southern Right Whales calving in season.
If you’re into the region during October head to The Hermanus Whale Festival which is the perfect opportunity to spot these stunning creatures from land while also enjoying great food and music too. The town itself has its own Whale Crier, who announces the sighting of whales with a blow of his kelp horn! While you’re in Hermanus the Old Harbour Museum will offer an insightful history into the region’s links with the sea. Keen botanists should look into the Grootbos Private Nature Reserve’s 4x4 Flower Safari - discovering some 765 flower species over 2500 hectares of wilderness, while families wanting to explore the landscape can also enjoy excursions on horseback; a great way to feel at one with nature.
Birkenhead House
Whale Watching at Grootbos Private Nature Reserve
Wining and dining Hermanus has a wine region of its own in the Hemel & Aarde Valley (Heaven & Earth Valley) known as the Hermanus Wine Route. Here you can head to the Tasting Room at Creation for excellent food and wine, while at the Hermanuspietersfontein Food and Wine Market (every Saturday) you’ll find a superb place to taste locallymade delights. Wine tasting is also available at the Hermanuspietersfontein Winery, and nearby La Vierge is a picturesque spot to enjoy vineyard views, fine tipples and scrumptious fare.
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Kurland Hotel
Where to stay: Garden Route For accommodation with oodles of wow-factor Tsala Treetop Lodge is the place for you on your tour of South Africa. You’ll find it within the treetops of an age-old indigenous forest with your suite or villa in the forest canopy having floor-to-ceiling windows; perfect for spotting the incredible creatures that also call the Tsala trees their home. The Kurland Hotel is a mix of old charm and modern style, surrounded by both picturesque countryside and the beaches of Plettenberg Bay. The spacious suites are beautifully furnished, with extra care and attention to detail ensuring younger guests have everything they need too. A boutique hotel on a 700-hectare estate, it makes for a very special South African escape indeed. The Plettenberg is an exclusive boutique-style property with 37 individually decorated rooms and suites. This hotel is all about the location, right on the coast and mountains, which proffers the perfect position from which to enjoy dolphin and whale watching, treetop canopy tours and surfing. The Plettenberg Bay - which the hotel overlooks - is said to have the world’s second most temperate climate after Hawaii.
What to do
Hermanus is a great place to witness the Marine Big Five - whales, sharks, dolphins, seals and penguins
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The Garden Route is one of the best places in South Africa to play golf and fans of the sport should certainly take the time to play the fairways at Pezula, as well as local hero Ernie Els’s home course at Fancourt. If beach living in a stylish fashion is your thing then look no further than Plettenberg Bay, this is the place locals would recommend. South Africa’s Garden Route is ideally suited to hiring a car. The roads and directions are straightforward and of course the absolute beauty of hiring your own car is the flexibility to stop as often as you like if something catches your eye - and plenty will do in this region, we assure you.
There are many family-friendly activities in the Garden Route and a visit to the Featherbed Nature Reserve, which is renowned as one of the most beautiful in the country, should certainly be on your list of places to see, as well as a boat trip to the picturesque Knysna Heads. Tsala Treetop Lodge
The Plettenberg
Wining and dining The Zinzi Restaurant at Tsala is a vibrant dining experience in a unique forest setting that also boasts a diverse wine cellar. If you’re lucky enough to be staying at the Conrad Pezula Resort & Spa then a cocktail or two at Noah’s Cocktail Bar is a must. The Serendipity Restaurant situated on the bank of the Touw River Lagoon and adjacent to the Wilderness National Park is the ultimate luxury dining experience; local and organic wherever possible. If you get to Knysna Heads then the East Head Café is a relaxed, seafood affair with brilliant views.
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EASTERN CAPE AND KWAZULU-NATAL AT A GLANCE
The birthplace of Nelson Mandela, the Eastern Cape province is a coastal region with immense natural beauty and a diverse landscape. Lapped by the Indian Ocean, its largest city is Port Elizabeth, one of South Africa’s major seaports and home to Nelson Mandela Bay. Known as the Garden Province, KwaZulu-Natal stretches along the eastern coast of South Africa, from Port Edward in the south, all the way up to the Mozambique border in the north; making luxury holidays here an experience of diversity and variety.
Where to stay: Eastern Cape
Shamwari Private Game Reserve
Underpinned by a world-renowned conservation ethos and sited in a malaria-free area, with the diversity of flora and fauna brought by five different biomes, the selection of seven lodges at Shamwari Private Game Reserve in the Eastern Cape makes for a natural extension to your journey around South Africa. From the ultra contemporary glass and stone approach of Eagles’ Crag to the Edwardian elegance of Long Lee Manor, your perfect safari retreat can be found here. Visits to the two Born Free Foundation Centres lend a unique and educational perspective. Set on the banks of the Great Fish River, the Kwandwe Private Game Reserve is as easily accessible as any Big Five reserve in the country, malaria-free and with a fabulous range of accommodation in styles to suit everyone. There are twice-daily game drives and optional extra activities include a nocturnal wildlife adventure, guided bush walks and specialist safari. The Melton Manor accommodation option is a private house with pool, library/sitting room, central garden courtyard, dining room and open kitchen. Guests here have a full complement of staff, private game viewer, guide and tracker. Kwandwe Private Game Reserve
What to do Home to a number of malaria-free safaris, the Eastern Cape is an excellent spot for families to see the Big Five. Walking in the Drakensberg mountains will afford the opportunity to see spectacular scenery while the Wild Coast offers views of an entirely different, but equally as beautiful, nature. The Addo Elephant National Park is the place to see these The Big Five magical creatures up close and at Jeffreys Bay surfers of lion, leopard, will be spoilt by the right-hand point break.
elephant, rhino and buffalo is just a small selection of the immense variety of wildlife to be found in South Africa
Suggested tour
Shamwari Private Game Reserve
Our Rainbow Nation tour discovers some of South Africa’s finest attractions, including the Eastern Cape, while staying in luxurious accommodations: Days 1-3 Cape Town Explore this beautiful city at your leisure as well as enjoying the spectacular scenery and fabulous flora of the Cape Peninsula. Days 4-5 Franschhoek Activities abound in the region but be sure to venture into the historic village of Franschhoek to enjoy its renowned culinary fare. Days 6-7 Plettenberg Bay Fly from Cape Town to George and self-drive part of the picturesque Garden Route to as far as the seaside beauty of Plettenberg Bay. Days 8-10 Eastern Cape Continue your drive, or private transfer, hugging the glorious coastline until you head inland to this journey’s end and to your safari, where you can go in search of the ‘Big Five’.
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The Oyster Box
Where to stay: KwaZulu-Natal At The Oyster Box, Umhlanga you’ll find colonial-style elegance and classical charm at the edge of the Indian Ocean, offering contemporary luxuries whilst still evoking the nostalgia of days gone by. Situated close to Durban, it’s the ideal spot in which to slow the pace of your holiday with a little spa and beach living for a few days between safaris, battlefield tours and other more demanding touring activities. The Fugitives’ Drift Lodge, KwaZulu-Natal promotes heritage tourism at its finest in this remote corner of the province, where your hosts will offer a fascinating and moving insight into one of the most famed conflicts of the English-speaking world, the Anglo Zulu War of 1879 and its iconic battles of Isandlwana and Rorke’s Drift. Over and above the ‘must do’ battlefield tours the Lodge offers Your luxury cottage accommodation in a tranquil garden setting with views journey to across the plains. KwaZulu-Natal
will take you through fascinating rural settlements that hint at a very different, traditional way of life What to do Fascinating, moving, thought-provoking and wholly memorable - the battlefield tours given by the hugely knowledgeable lecturers at Fugitives’ Drift Lodge are more than mere talks. Given in the open air on the very battlefields that they describe, it would be more accurate to say that they are an experience for all of your senses. Whether you have a deep passion for history or merely a passing interest, they will live long in your memory.
Fugitives Drift Lodge
The subtropical, Indian Ocean coastline, with its splendid beaches is a wonderful place to relax and unwind while the province’s biggest city of Durban is a cosmopolitan spot and a great place to shop and dine - the cuisine being varied, with the Ocean Terrace at The Oyster Box being a particular favourite in the region.
Suggested tour Explore the jewels of the country on our Spirit of South Africa tour: Days 1-5 KwaZulu-Natal Arrive in Durban and transfer by private car or choose to self-drive into the heart of KwaZulu-Natal to this malaria-free reserve. Experience the battlefields of the Anglo Zulu War. Days 6-7 Umhlanga Head to the coast for a complete change of pace to simply soak up the sun, sea and sand. Fugitives Drift Lodge
Days 8-10 Western Cape Fly onwards to Cape Town to enjoy another of South Africa’s distinctly different natural landscapes. Days 11-14 Cape Town One of the beauties of Cape Town is that it works perfectly whether at the start or finish of an itinerary - and such is the draw of the city and her environs that you’ll always find time for at least a day or two here.
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SOUTH AFRICA SAFARI AT A GLANCE
Top of the list for many discerning travellers is a luxurious safari experience; the perfect marriage of two extremes of lifestyle - nature in the raw including the ‘Big Five’ and some of the most luxurious lodge-style accommodation, finest cuisine and most attentive personal services in the world.
What to do and when to go Days on safari are long, varied and full. The un-holiday-like pre-dawn early starts are well worth getting out of bed for, because you’ll see animals about their daily routines before the heat of the day calls them to the shade. During that same heat you can rejuvenate with a spa treatment, laze by the pool, relax in the privacy of your fabulous suite or, if you’re feeling energetic, perhaps take to the bush on a walking safari. Having eaten your fill of a fabulous breakfast, lunch and afternoon tea it’s time to head out on a late afternoon game drive for more awe-inspiring sights and sounds. Stopping for sundowners is a traditional highlight of game drives but one that never ceases to delight, the sounds of the bush seemingly amplified as the last vestiges of the sun’s Madikwe Hills Private Game Lodge warmth and light are finally lost below the horizon. As you drive on in darkness lit by moon and starlight there are On an ITC safari still animals to be seen, spotted by the sharp eyes holiday, we marry of your ranger or tracker. Finally the glow of your viewing the wildlife lodge’s lights welcomes you to a fine bush dinner, with luxurious lodgeover which the day’s sightings are discussed, before style accommodation, you retire for the night, in eager anticipation of that fine cuisine and next wake-up call. attentive personal Safaris can be enjoyed year round and favoured times vary slightly from country to country but the dry season, in South Africa, May to August, is often best because the bush is less dense and animals are more likely to utilise watering-holes, making memorable sightings much easier and more frequent. You could choose to incorporate a safari into a longer itinerary - or you could combine a few days in the bush with the white sand beaches of Mozambique or Mauritius.
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Leopard Hills Private Game Reserve
Londolozi Private Game Reserve
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Singita Game Reserves, Sabi Sand and Kruger National Park Four superb lodges from one of the names in luxury safaris: Ebony Lodge is sumptuous yet warmly welcoming - a rare combination - while the natural stone of Boulders Lodge blends effortlessly into the bush. Both overlook the Sand River, giving rise to wonderful wildlife sightings. In the secluded eastern reaches of the Kruger National Park lie Lebombo Lodge and Sweni Lodge. The former offers 15 suites with contemporary finishes, the latter a tranquil sanctuary elevated on stilts with just six secluded suites. Whichever you choose, Relais & Châteaux cuisine will be complemented by selections from Singita’s extensive wine list.
Leopard Hills Private Game Reserve, Sabi Sand If location is everything, this lodge has everything. An enviable hilltop position on the border of the famed Kruger National Park, overlooking a natural watering hole, means that game viewing from your wonderfully romantic glass-fronted suite (one of eight), with private deck and plunge pool, will provide many fabulous sights before you even set foot in a safari vehicle or out into the bush on foot with your ranger. Many of the rangers are skilled photographers, so whether wildlife photography is your passion or you’re simply a ‘happy snapper’, they will be delighted to pass on their tips.
Madikwe Hills Private Game Lodge, Madikwe
Leopard Hills Private Game Reserve
A traditional safari lodge in the heart of the malaria free Madikwe Game Reserve, with fabulous views across the plains. Ten glass-fronted suites with private deck and plunge pool are built ingeniously into and around the boulders of its hillside location. You’ll enjoy the essence of safari in a warm and friendly atmosphere whilst appreciating fine cuisine, attentive service and the comforts brought by modern facilities. Families with children will love Little Madikwe, a two- bedroom suite set away from the main lodge and including the exclusive use of a safari vehicle.
Ulusaba Private Game Reserve, Sabi Sand Game Reserve It doesn’t matter whether you’re celebrating a milestone birthday with family and friends or escaping city life with your partner; Ulusaba, Sir Richard Branson’s Private Game Reserve, is the perfect place for the safari experience of a lifetime. Ulusaba Private Game Reserve provides you with one of the best panoramic views of any game reserve, with Rock Lodge being located high atop a hill some 800 feet above the sweeping plains. Here, each suite has its own private viewing deck and with just four rooms and four superb suites, including the two individually decorated Makwela Suites. Singita Boulders Lodge Ulusaba private Game Reserve KRU G ER NATIONAL P A RK
Madikwe Pretoria
SABI SANDS
Johannesburg
SOUTH AFRICA
Durban
Londolozi Private Game Reserve This outstanding reserve is at once luxurious, yet sympathetically, and ethically, in tune with its surrounds. Londolozi is the Zulu word for protect and means “protector of all living things”; and that is certainly what the reserve tries to achieve in every element of its makeup with wildlife rehabilitation and community involvement being high on the agenda of priorities. As well as this commitment to the environment is a commitment to guests, with Londolozi being one of the first game reserves in the world to be accorded Relais & Châteaux status; reinforcing its status as a provider of luxurious accommodation, fine cuisine and exceptional service.
Tsitsikamma National Park Port Elizabeth Cape Town
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NAMIBIA AND BOTSWANA AT A GLANCE
A country of expansive landscapes and astonishing contrasts, Namibia takes its name from the Namib Desert, the oldest desert on the planet and a simply stunning ribbon of towering red sand dunes running along the Atlantic coastline. Landlocked and covered mostly by arid Kalahari desert, Botswana is one of Mother Nature’s most brilliant paradoxes; where you’ll witness the remarkable phenomenon of the Okavango Delta, a wondrous wetland that receives its waters from rainfall over 1,000 kilometres away and sustains a huge diversity of flora and fauna.
Namibia
Beyond Sossusvlei Desert Lodge
Time difference: GMT +1 hour Flight duration: 15 hours 25 minutes to Windhoek (via Johannesburg) Currency: Namibian Dollar (South African Rand and US Dollar also accepted) Capital: Windhoek
Botswana Time difference: GMT +2 hours Flight duration: 14 hours 25 minutes to Gabarone (via Johannesburg) Currency: Botswana Pula (South Africa Rand and US Dollar are also accepted) Capital: Gabarone
Climate Namibia: Typically semi-desert with hot days and cool nights. Traditionally the dry months are from May to September. Midsummer temperatures can climb to over 40°C.
Little Kuala
Namibia is excellent for cheetah-watching, as well as witnessing the incredible sight of the elusive desert elephant
Botswana: The timing of the floods and the rainy season vary from year to year but plan to travel in the dry months of May to October for best game viewing and to experience wetlands in the Okavango.
Why Namibia and Botswana? With a fantastic range of activities, as well as luxurious accommodation, both countries make for an excellent safari experience, and are particularly suited to a twin tour combining the desert of Namibia with the delta of Botswana. A hot air balloon ride over the desert is not an experience you’ll forget in a hurry, with rhino tracking on a 4x4 a great way to experience these impressive creatures from a safe distance. Get up close to meerkats in Botswana or watch the delta life from above in a helicopter ride over the waterways, with game viewing from a mokoro (dug out canoe) in the Okavango Delta a unique and memorable activity. On a luxury tour of Namibia and Botswana you’re certain not to be disappointed by the wealth of things to see and do. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535. Serra Cafema
Belmond Eagle Island Lodge
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Where to stay Namibia: rustic luxury in the heart of the Kulala Wilderness Reserve is what makes Little Kulala so very special. The beautifully appointed thatched villas merge seamlessly into the desert landscape and provide easy access to Sossusvlei’s iconic red dunes, with all suites boasting their own plunge pool and viewing deck. Nearby, the &Beyond Sossusvlei Desert Lodge is a contemporary retreat in the wilds of nature, surrounded by dunes and mountains. Stargazing here is exceptional and you’ll find the skylight over your bed ideally placed for viewing the Milky Way as you drift off in comfort. Serra Cafema’s isolated luxury is an astonishing creation. Set on the banks of the Kunene River this truly remote camp is an oasis in one of the harshest environments known to man. A private dinner on one of the elevated decking areas overlooking the river is a romantic way to spend an evening. For a touch of exclusivity, stay at Little Ongava - an intimate lodge with just three spacious suites and easy access to the iconic saltpans and game-filled plains of Etosha. For a relaxing night either end of your tour of Namibia and Botswana stay in Windhoek at the Olive Exclusive Boutique Hotel; an elegant, contemporary spot in which to kick back. Abu Camp
Botswana: in the north of the country you’ll find its most luxurious new offering in the shape of the Zarafa Dhow Suites; located in the Selinda Reserve with their own private swimming pool, private chef, guide and game vehicle. An award-winning camp on the border of the Makgadikgadi Pans in the Kalahari, Jack’s Camp has been wowing visitors for decades with its wealth of fantastic activities and experienced guides. If one-off experiences are what you’re looking for on your African safari then Abu Camp is for you. Riding and walking with an elephant herd and sleeping out under the night sky on a ‘Star Bed’ are just some of the incredible activities you can take part in here. If witnessing the mightiest of Africa’s wildlife - the lion - is what you’re hoping to see on your tour of Africa, then Duba Plains is the luxurious setting for you to base yourself. Located in a remote region with a strong conservation ethos, it’s renowned for its excellent sightings of the creatures. Belmond Eagle Island Lodge offers guests a helicopter permanently on site for wilderness exploring by air and the unique location of being set deep within the lush waterways of the Okavango Delta.
Jack’s Camp
What to do
Zarafa Dhow Suites
From desert to delta, Namibia and Botswana make for an excellent touring duo of Africa, a combination of once in a lifetime experiences
The iconic, shimmering, towering red sand dunes of the world’s oldest desert, the Namib, are a sight to behold. They’re best appreciated from the ground and then again from the air as the two experiences complement each other perfectly. Natural highlights of Namibia include the great white saltpans of Etosha, the vast wilderness of the Kunene Region and the lonely beaches of the aptly named Skeleton Coast. At once inhospitable but of rare beauty, the Skeleton Coast is an uninhabited wilderness where gravel plains covered with lichen are interspersed with sand dunes before giving way to harsh Atlantic coastline. Freshwater springs and fog off the Atlantic Ocean sustain a surprising amount of life though and there are subtleties aplenty, from salt pans to seal colonies and whale bones to shipwrecks. On a human level the distinctive Namibian character blends African styles with German, British and South African influences. In the north-east of Botswana, the Chobe and Linyanti Reserves are renowned for their predators and large concentrations of game. Tourism has been designed very deliberately as high quality, low volume, in order to create a sustainable luxury holiday industry while preserving the environment. The result; an exceptional safari experience.
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ZAMBIA AND ZIMBABWE AT A GLANCE
The sheer variety of experiences makes Zambia an unforgettable part of Africa. The awe-inspiring Victoria Falls, one of nature’s real wonders, are worth a visit in themselves but the immense Zambezi River shapes lives and landscapes throughout many other areas of the country, creating opportunities for fishing and other water-based sports and activities. Undoubtedly one of the world’s premier safari destinations, Zimbabwe’s national parks such as Hwange, Matusadona and Lake Kariba provide incredible game viewing opportunities complemented by superb guides.
Zambia Time difference: GMT +2 hours Flight duration: Flying time 12 hours 55 minutes to Lusaka (via Nairobi) Currency: Zambian Kwacha (South African Rand and US dollar are also accepted) Capital: Lusaka
Singita Pamushana Lodge
Zimbabwe Time difference: GMT +2 hours Flight duration: 14 hours to Harare (via Nairobi or Johannesburg) Currency: Currencies such as South African Rand, Botswana Pula, Pound Sterling, Euro and US Dollar are now used for all transactions in Zimbabwe Capital: Harare British Airways flies direct from London Heathrow to Nairobi.
Zimbabwe makes for a great option for seasoned safari-goers as it offers a diverse range of wildlife in its reserves
Climate Zambia: Victoria Falls are at their most spectacular from March to May, although they’re worth a visit at any time of year. For safaris the dry season of May to November provides the best opportunity for game viewing. Zimbabwe: The climate in Zimbabwe is sub-tropical with a summer season of about eight months (October to April), with hot, sunny days the norm. Summer daytime temperatures range around 86ºF (30ºC) in the main centres, though the low-lying areas such as the Zambezi Valley, Kariba and Victoria Falls tend to be hotter, and there is always a possibility of an afternoon thunderstorm. The winter climate is pleasant, with warm, dry days from June to August.
Singita Pamushana Lodge
Why Zambia and Zimbabwe? The Victoria Falls inextricably links the countries of Zambia and Zimbabwe, a region of Africa which is steeped in history and a favourite amongst visitors to the continent for good reason. Zambia’s walking safaris are a real highlight; those in the South Luangwa region being recognised widely as some of the best in the world. Victoria Falls is the great icon of Zimbabwe and there are few better sights than the cascading waters in full flow. However, the country’s second World Heritage Site, Mana Pools, is a wildlife conservationist’s dream too and well worth a visit.
Sanctuary Sussi & Chuma
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Where to stay Zambia: Just minutes walk away from Victoria Falls, the Royal Livingstone is a 5-star hotel worthy of its world-class location. It’s an exceptional destination for the discerning traveller, with interiors that capture all the opulence of a bygone era with spectacular views of the great river and beyond. Accommodation at the Sanctuary Sussi & Chuma is a choice of treehouse or family cottage, with guides on hand to ensure you make the most of the local attractions when exploring. In the lower Zambezi National Park you’ll find the epitome of ‘bush chic’ in the form of the Sausage Tree Camp, with access to some of the best game viewing in the area. Shumba Camp’s luxury safari tents in the centre of the Busanga Plains in the Kafue National Park offer traditional game drives and, depending on the season, water-based activities. Zimbabwe: the Victoria Falls Hotel - set in tropical gardens just a 10 minute walk from the Victoria Falls themselves - is justly famous for its colonial atmosphere and excellent service. It’s an ideal base to enjoy the views and activities of the region and be sure to take afternoon tea on Stanley’s Terrace and follow in the footsteps of travellers and explorers of yesteryear. Surely one of Africa’s most exclusive and remote lodges is the Singita Pamushana Lodge. Set high on a ridge, the emphasis here is on protecting the reserve in which it lies, as well as luxury ecotourism. For those travelling in a family or group, the five-bedroom villa with its own private infinity pool is ideal. Victoria Falls Shumaba Camp
What to do ‘The Smoke that Thunders’ - never was a name so apt as the translation of the local Mosi-Oa-Tunya, for what the western world knows as Victoria Falls. Zambia and Zimbabwe make for the perfect twin-centre destination due to their position to the falls. This awesome natural sight connects the two countries geographically and allows the opportunity for visitors to witness this fantastic spectacle from two different angles, as well as other incredible offerings from both sides. Columns of spray ascending from the near two kilometre wide cliff-edge can be seen from several miles away when the falls are at their heaviest, the sheer drop transforming the wide, placid Zambezi River into a ferocious torrent, cutting its way through jagged gorges. This World Heritage site also plays host to a fantastic array of activities, from the serene to the adrenalin-fuelled, so take your pick from white water rafting or bungee jumping to fishing or canoeing. Follow in the footsteps of the first explorers of Africa like David Livingstone with a walking safari in Zambia. The South Luangwa region is renowned as the best destination in Africa for walking safaris and even seasoned safari-goers will find a new perspective by exploring the bush on foot.
Drinking sundowners by the Zambezi River, listening to the sounds of the bush, is the perfect ending to a day in Africa
Zimbabwe has a long-standing history of offering a superb safari region. Hwange National Park - the largest game reserve in Zimbabwe - is renowned for its variety and sheer abundance of wildlife. Elephant viewing is particularly good and if you’ve seen the Big Five and are now seeking wild dog, a much rarer sighting, your chances are excellent here, as it’s thought that Hwange is home to Sausage Tree Camp
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TANZANIA AND RWANDA AT A GLANCE
Great spectacles of nature abound in both Tanzania and Rwanda, from the Great Migration to gorilla sightings. Within the mists of the jungles of Rwanda you’ll never forget the first time you witness the mighty silverback gorilla staring back at you, or seeing the nurturing human-like way in which the females care for their tiny, fluffy young. Team your experience with the once in a lifetime opportunity of viewing one of the natural world’s most incredible feats in Tanzania - the Great Migration - and you have the recipe for a luxury tour of Africa that will ensure treasured memories for the rest of your days. Nyungwe Forest
Tanzania Time difference: GMT +3 hours Flight duration: 11 hours to Dar Es Salaam (via Nairobi) Currency: Tanzanian Shilling (South African Rand and US Dollar also accepted) Capital: Dodoma
Rwanda Time difference: GMT +2 hours Flight duration: 12 hours 25 minutes (via Nairobi) Currency: Rwandan Franc Capital: Kigali British Airways flies direct from London Heathrow to Nairobi.
Climate Tanzania: has a tropical climate with hot days and cool nights. Traditionally the dry months are June to September, however May to October offer prime game viewing. Midsummer temperatures can climb to over 40°C. Rwanda: during the months of July and August days are generally hot and sunny with temperatures up to 25°C. Although the country has an equatorial climate, mountain altitudes keep temperatures moderate.
If seeing the mighty Mountain Gorilla is on your list of things to do in your lifetime, then extend your stay in Africa to include Rwanda
Gorillas at Sabyinyo Silverback Lodge
Singita Sasakwa Lodge
Sabyinyo Silverback Lodge
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Why Tanzania and Rwanda? Tanzania really does have it all - offering the discerning traveller so very much in the way of unique experiences. The Serengeti Plains are where you’ll be able to witness the Great Migration, while the view from the top of Mount Kilimanjaro is hard to beat. Natural wonders include the Great Rift Valley, soda lakes, pink flamingos on Lake Manyara as far as the eye can see and the unique Ngorongoro Crater - once a volcano and now home to over 30,000 animals.
For fantastic photos, views and romance, take a balloon ride over the Serengeti at dawn and watch the sun rise
The ‘Land of a Thousand Hills’ - Rwanda - is an awe-inspiring mix of lush jungle and undulating altitudes. Famed for being the country where Dian Fossey set about protecting the endangered mountain gorilla, these majestic animals are what most visitors travel to Rwanda for. But don’t be close-minded to exploring the country’s other significant sights on your visit there, including Lake Kivu and Nyungwe.
Where to stay
Singita Sasakwa Lodge
Tanzania: set in the Grumeti Game Reserve, the Singita Sasakwa Lodge overlooks the Serengeti and provides a luxurious spot from which to safari. The spacious manor house, pristine lawns and verandahs overlooking the plains provide an elegant backdrop for your exploration of the natural wonders on its doorstep. Perched on the edge of the ancient crater rim above the cool, swirling mists, the architectural masterpiece of &Beyond Ngorongoro Crater Lodge is a magnificent offering. Each sumptuous suite is discreetly tended by a personal butler, who will bring you tea in bed, stoke your fireplace and draw your bath, ready for your return from your safari. Inside the style is of a baroque chateau - not what one would expect in Tanzania yet this elegant lodge is a haven of refinement, ‘where Versailles meets Maasai’! Rwanda: a modern base from which to explore the Nyungwe National Park is the Nyungwe Forest Lodge set within a tea plantation. Comforts include a heated swimming pool and Wifi, with plenty of activities to tempt you into the jungle, including bird watching and trekking to view the 13 species of primate which call the park home - including chimpanzees. If gorilla trek is on your wish list then the Sabyinyo Silverback Lodge makes for an ideal home from home during your stay. With stunning views of the Virunga volcanoes and accommodation in spacious stone cottages, it also creates a relaxing space to unwind after a long day’s trekking.
What to do
&Beyond Ngorongoro Crater Lodge
&Beyond Ngorongoro Crater Lodge
Thundering hooves and dust clouds fill the senses as almost unimaginable numbers of animals, mostly wildebeest, brave fast-flowing rivers laced with crocodiles and plains filled with predators, driven on by the imperative of finding fresh grazing. The Great Migration provides the iconic sight of an East African safari and perhaps Africa’s greatest wildlife spectacle. The huge herds of wildebeest and zebra can be seen in the Serengeti National Park throughout most of the year and further afield Tanzania has a number of other reserves filled with all manner of wildlife to explore. Your journey gorilla tracking in Rwanda with take you up to the beautifully terraced hillsides and light forests that characterise vast parts of the country’s landscape. Once you reach the gorillas, you can spend a glorious hour with them, a truly unique experience. A trek to Dian Fossey’s grave ensures a poignant reminder of how close the African Mountain Gorilla came to extinction at the hands of poachers, while the Nyungwe National Park is a superb place to spot other primates including chimpanzees. Away from the Rwandan wildlife and a visit to the genocide memorials is an emotional reminder of the country’s (recent) history, which saw the murder of hundreds of thousands of its people. A boat trip on Lake Kivu is a pleasant way to spend an afternoon, or in summer you can relax on the lake-side beach. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
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MOZAMBIQUE AND ZANZIBAR AT A GLANCE
Lapped by the Indian Ocean, Mozambique is an ideal beach hideaway with superb snorkelling and island hopping; the perfect way to relax after your safari experience further inland. The capital city is Maputo in the south of the country, an attractive city set in a bay with unique architecture. Having been a province of Portugal for 400 years, the national language here is Portuguese. From vibrant Stone Town to the fascinating history of the Spice Route, the white sand beaches to the luxurious hideaways, Zanzibar makes for an excellent coastal addition to your tour of Africa, or as a holiday destination in its own right. Coral reefs, islets in turquoise waters and swaying coconut palms combine to make Zanzibar a very special place to visit.
Mozambique Time difference: GMT +2 hours Flight duration: 13 hours 30 Minutes to Maputo (via Johannesburg) Currency: Mozambican Metical Capital: Maputo
Zanzibar Time difference: GMT +3 hours Flight duration: 10 hours 45 minutes to Unguja Island (via Nairobi) Currency: Tanzania Shillings Capital: Zanzibar Town
A few days of complete relaxation on the pristine white sand beaches of Zanzibar will complement your safari holiday perfectly
British Airways flies direct from London Heathrow to Nairobi.
Climate Mozambique: the months of May to November are generally the best time to visit, which is out of the rainy season. Temperatures along the coast vary due to the sea breeze, and the north coast can experience cyclones in the months of January and February.
Vamizi Island
Zanzibar: August to October is the best time to visit the beaches of Zanzibar with clear skies and plenty of sunshine. The main rainy season is from March to May, and there is another in November and December. Azura Benguerra
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Why Mozambique and Zanzibar? Mozambique borders Tanzania, Malawi, Zimbabwe and South Africa and has 3,000km of coastline. A long thin country, it takes three hours to fly from one end to the other. Largely an unexplored tourist destination a luxury Mozambique holiday is the perfect way to really get back to basics and enjoy the African way of life. Intriguing and suitably exotic a luxury Zanzibar holiday is guaranteed to enthral any visitor. Characterised by beautiful sandy beaches fringing coral reefs, Zanzibar is a breathtakingly beautiful archipelago made up of Zanzibar and Pemba Islands, and several islets located in the Indian Ocean, about 25 miles from the Tanzanian coast.
Where to stay Mozambique: an all-villa, luxury retreat, the Azura Benguerra has direct access to the beach and the waters of the Marine National Park on which it lies. For the ultimate experience stay in the Presidential Villa; set in a secluded location with its own butler and private chef. A hidden gem in the Indian Ocean and a wholly uninhabited island paradise awaits you at Azura Quilalea (Quirimbas Archipelago). Just nine beach-front villas ensure the exclusive feel of the hideaway, all with private decks and butler service…a real Robinson Crusoe experience on African shores. Vamizi Island (Quirimbas Archipelago) is the definition of barefoot luxury. To the front of the luxury cottages are a veranda and faultless beach, while behind is a lush, tropical forest. A sunset cruise is a blissful way to spend an evening here, while simply walking along the miles of white sands is a tranquil way to while away an afternoon on the shores of Vamizi Island. Zanzibar: a member of the Leading Hotels of the World, The Residence Zanzibar is an all-villa resort lying in splendid isolation on the south west coast of the island of Zanzibar. The property lies in a glorious setting, boarded on one side by a mile-long powdery white sand beach with coconut palms, flanked by the warm waters of the Indian Ocean and within an easy drive of the village of Kizimkazi, which is famous for its dolphin safaris. Great for families and couples alike, the award-winning Baraza Resort & Spa offers 30 villas, each with their own private plunge pool. The resort’s water club will ensure you spend much of your time in or on the water while the Frangipani Spa creates a relaxing environment in which to get away from it all. Off the coast of Zanzibar, privacy is the key to your stay at the &Beyond Mnemba Island Lodge, where a maximum of just 20 guests will enjoy this exclusive retreat. Diving and snorkelling conditions here are superb and the magic of watching the turtles hatching on the shores of the island will stay with you forever. the
&Beyond Mnemba Island Lodge
Zanzibar and islands are bathed in the rich heady aromas of coconuts, cloves and cinnamon
What to do The Mozambique coast offers beautiful unspoilt white sand beaches where you can relax before or following a safari adventure. If you’re looking to go somewhere ‘off the beaten track’, head up to the north of Mozambique, where it’s just you and nature.
Both Mozambique and Zanzibar are perfect for beach escapes; their picture-postcard, Indian Ocean shorelines enticing you into the waters for snorkelling, swimming and sunset yachting. Historically spices have been a huge part of Zanzibar’s economy; indeed it was once the world’s largest producer of cloves and is still renowned for its production, therefore sampling, buying and viewing the colourful arrays of these local treasures while on the island is a must. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
Azura Quilalea
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AFRICA AND ASIA BY RAIL AND RIVER AT A GLANCE
Think ‘Africa travel’ and you probably envisage heading through the Serengeti in a 4x4 or watching the sun rise from the basket of a hot air balloon; both of which we can arrange for you here at ITC Luxury Travel. But if you want to combine seeing the best of Africa whilst travelling through her vast expanses, at the same time enjoying luxurious accommodation and elegant dining, then our train and cruise options in the continent could be just the ticket. Similarly, a tour of south-east Asia can be a difficult place to navigate if you’re lacking time but keen to explore as much as possible; so a trip on board a luxury train or river cruiser can ensure plenty of sightseeing as well as all the luxury you’d expect from your ITC holiday. The emphasis on board both forms of transport is on relaxation, allowing you stop-offs in fascinating destinations with time to explore. However you’d like to travel in style through Africa and Asia, you can rest assured we’ll create the bespoke itinerary to suit.
Blue Train
Belmond Orcaella
The luxury of personal service is considered a mere standard on South Africa’s Blue Train, and it is this attitude, combined with the romantic atmosphere, firstclass service and exceptional cuisine, that creates a world-renowned tour. Enjoy the spectacular views from your own lavish suite as the train winds south from the jacaranda-lined streets of Pretoria to the monolith of Table Mountain. Over its many years the Blue Train has hosted nobility and royalty and it’s not hard to see why with its elegant on board ambiance. Accommodation options include the Deluxe Suites; with air conditioning for the warmer months, underfloor heating for the cooler months. Dining is also an exceptional experience, with the chefs’ signature dishes including local delicacies such as Karoo lamb, ostrich and venison, Knysna oysters and other award-winning Cape dishes. You can choose a route which will take you to Cape Town or Durban; both of which stop off in some truly special locations along the way, such as the Durban Botanical Gardens and the sights of Kimberley. These pages are just a taste of what we can offer you on your bespoke luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you with their insight and suggestions. Call 01244 355 535.
Visit local villages and pick up handmade souvenirs on your journey through Namibia on the Zambezi Queen Blue Train
Rovos Rail
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Zambezi Queen
Rovos Rail Experience true Africa with the Rovos Rail tour, snaking through awe-inspiring landscapes; from the imposing prestige of Table Mountain in Cape Town, through to the intimidating Victoria Falls on the Zambia-Zimbabwe border. Thanks to the beautiful wood-panelled coaches, exquisitely finished suites and remarkable cuisine, guests are treated to a world-class experience on board the famous Rovos Rail steam train, as they revel in their elegant surroundings whilst trying to digest the plethora of magnificent sights. Suites and accommodation rival the best hotels, with The Royal Suites boasting space, including a private lounge and bathroom with bath and shower and air conditioning. In the evenings dining is an atmospheric affair, served in the dining cars by a team of chefs who use fresh, local ingredients, including game, served up with a selection of fine South African wines.
ITC Luxury Travel’s sister company ITC Sports Travel regularly charters luxurious transport for sporting events
There are itineraries to suit every guest; from those specialising in golf, to others taking in deserts and diamond mine museums. A highlight of any journey is Rovos Rail’s private, colonial-style station at Pretoria with its railway museum.
Zambezi Queen Botswana’s Chobe National Park is renowned for its rich wildlife and fantastic game viewing and the Zambezi Queen’s route along the Chobe River takes you to the heart of the action, in relaxed luxury. This sophisticated vessel, combining elegance with a homely houseboat feel, is your passport to a very different safari experience. On your two or three night itinerary you’ll combine water safaris with more traditional land-based 4x4 game drives to ensure that your cruise contains the very best of both worlds. Smaller boats for the water safaris allow game viewing in amazingly close proximity, bird lovers in particular will revel in the opportunities this type of safari allows, and keen fishermen are sure to fancy a little tiger and bream fishing in season.
Eastern & Oriental Express Rovas Rail Deluxe Double Suite
Your private suite, all crisp linens and cool white decor, complete with balcony, offers a personal window on the world of the Chobe River and the cruise becomes an ever-changing game-viewing experience in its own right. The life-giving river waters draw all types of wildlife and what could be more special than to dine at dusk on the top deck of the Zambezi Queen with unobstructed 270 degree views of animals clustering on the shores? Away from the mighty river there is choice aplenty, so as well as 4x4 game viewing there’s the opportunity to discover a little about the local culture with a village tour and you can gain a unique perspective on the area by choosing a helicopter flight for a little aerial insight.
Eastern & Oriental Express For a memorable view of Asia, the Eastern & Oriental Express travels through Singapore, Thailand, Malaysia and Laos. This is a unique way to explore these intriguing countries, giving a different and sometimes closer insight into village and rural life, history, spiritualism, culture and nature, while staying in a luxurious cabin and dining on fine fare. Selected itineraries from the train’s many journeys include ‘Fables of the Peninsular’ – starting in Singapore and ending in Bangkok, taking in a wealth of wonders along the way. The boundless beauty of southeast Asia will be enhanced by the luxurious experience of staying on board this elite form of travel. Cabins include air conditioning, en suite shower and lavatory, and large picture windows, as well as a cabin steward available 24-hours a day. Enjoy a cocktail in the Bar Car at the end of a busy day’s exploring to complete the Eastern & Oriental Express experience. The luxury Belmond brand has also recently launched its new river cruiser, Belmond Orcaella, guiding guests through the wonders of Myanmar (Burma) in the ultimate style.
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AMERICAS Touring options through South and North America abound; from the rich, cultural experience of venturing to Machu Picchu in Peru to the grizzly bears and ancient forests of Canada. But if a holiday with less adventure and more modern amenities is more your style, then the cities of this diverse continent are sure to inspire your American luxury break. In Canada, the world’s second largest country, a trip to the vibrant city of Vancouver should be on every traveller’s list of places to see. In the diverse United States of America you can combine a tour of beaches and theme parks with the bright lights of the city and awe-inspiring landscapes. Much further south and into Brazil you’ll discover a cultural melting pot of established traditions throughout a kaleidoscope of contrasting landscapes. Neighbouring Argentina is an extraordinary country, surrounded by the Andes to the west and the Atlantic Ocean to the east, while in Chile you’ll be wowed by its unique and intriguing heritage sites. From the lost city of the Incas, Machu Picchu, to the colonial treasure of Cuzco and breathtaking landscapes of the Colca Canyon, spectacular site after spectacular site abounds in Peru. Then finally, to complete your luxurious journeys through the Americas, take a cruise to the Galapagos Islands which will certainly tick a number of sights from your bucket list. Wherever your journey into North and South America takes you, we’ll create a bespoke tour or luxury holiday with you, solely, in mind.
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CANADA AT A GLANCE
Your Canadian adventure will be overwhelmed by outstanding natural beauty; awesome mountains, great lakes, breathtaking plains, ancient forests and the frozen landscape of its northern provinces. From the vibrant and cosmopolitan city of Vancouver to the awe-inspiring scenery and fabulous experiences that can be enjoyed across Western Canada, there is something to entice every traveller when visiting this stunning country. The diversity along with the friendly, relaxed nature of the Canadian people and wonderful properties to be found within Canada make it a superb touring destination too, ideal for those with time to explore.
Getting there Time difference: Canada has four time zones, however the majority of areas visited fall into one which is GMT -8 hours Flight duration: 9 hours 30 minutes to Vancouver (direct) Currency: Canadian Dollar
Great Bear Lodge was used as a base for filming by the BBC wildlife team behind the Secrets of our Living Planet series
Fairmont Chateau Whistler
Capital: Ottawa British Airways and Air Canada fly from London Heathrow to Vancouver.
Climate Temperatures vary dramatically across this vast landscape, however a predominantly temperate climate exists with four distinct seasons. Spring is from February on the west coast and throughout the rest of Canada from April. Summer is from late May to late September. Autumn is from September with winter, when snow begins to fall, coming from late October. The best time to go is therefore May to September with bear watching available throughout these months.
Why Canada? Eagle Rock Lodge at Sonora Resort
Travelling by train is a great way to get a feel for this country, as well as use your time travelling between destinations to see the changing landscape. In the deserted, silent, yet simply beautiful northern regions you can track polar bears, or head further south to the dramatic forests and rivers that are home to their cousins; the great grizzlies. A summer visit can best be spent touring The Rocky Mountains, the picture-perfect location for photography and offering plenty in the way of outdoor pursuits and fishing in the great lakes. Witnessing the killer whales in June and July will take your breath away. Come the winter months and a ski holiday will offer pristine slopes and guaranteed snow; a true winter wonderland. Away from the pistes, dog-sledding excursions and guided tours to see the aurora borealis should certainly be on your list of ‘must sees’.
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Great Bear Rainforest If the incredible sight of grizzly bears A LA SK A is on your wish list of once in a lifetime experiences, then look no further. You’re likely to see not just bears, but also otters, wolves, black bears and mink in the Great Bear Rainforest; where the Great Bear Lodge will be your base. This distinctive property offers guests a cosy experience on a self-contained floating lodge, with only eight guest rooms. Each day includes two grizzly bear viewing sessions with a wildlife biologist leading and interpreting the surroundings on walks or boat excursions.
Y UK O N
CANADA
Sonora Island and Vancouver Island B RI TI S H CO LUM B I A
A luxurious all-inclusive marine-based resort located on the beautiful wilderness island of Sonora, the Sonora Resort offers a wide variety of excursions from • Great Bear Rainforest glacier tours to ocean kayaking. More relaxing alternatives are Sonora Resort of course available too, including • Whistler • Sonara Island spa treatments or golf on the Story VANCO UVE R Vancouver Creek course; one of the Top 100 in I S LAND • Victoria Canada. Sonora is famed for its luxurious accommodation and sumptuous dining experiences and is guaranteed to provide an unforgettable experience for every traveller. Clayoquot Wilderness Resort is located on the west coast of Vancouver Island, close to Tofino. A unique luxury tent camp, there is nothing quite like it. Activities include whale watching, salmon fishing, bear watching, sea kayaking, horseback riding, clay pigeon and zip lines archery.
Whistler
Clayoquot Wilderness Resort
Located at the base of Blackcomb Mountain the Four Seasons Resort Whistler is just a short shuttle ride from the village and Whistler Mountain. Accommodation is within 273 luxury lodge guest rooms, hotel suites and townhouses, with picturesque Golfers will enjoy views and a warm, cosy atmosphere. Activities abound, the Glacier Tee-Off from hiking to golf, skiing to shopping. Dining here is at Four Seasons Resort the perfect way to round off a busy day’s exploring Whistler; an elevated and Sidecut - a modern steakhouse - affords ‘19th hole’ reached by fantastic views and a setting lit by open fires. helicopter The Fairmont Chateau Whistler is an easy stroll from Whistler Village and steps from the ski lifts. This large, modern hotel has a certain charm and style, and features an indoor/outdoor pool, state of the art fitness centre, whirlpool baths, saunas and steam rooms. During the ski season enjoy an evening fondue at The Chalet while in the warm summer months sit on the The Wildflower’s garden patio with a cocktail and light lunch. These pages are just a taste of what we can offer you on your bespoke Canadian luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you: call 01244 355 535.
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EAST COAST USA AT A GLANCE
Our neighbours across ‘the pond’ will make you feel like a million dollars on your luxury ITC holiday to the vibrant city of New York or to the sunshine state of Florida. These east coast US destinations make for a great twin-centre holiday, combining the bright lights, sights and shopping of the city that never sleeps with the hip beaches of Miami and adrenalin-fuelled rides of Orlando; superb locations to begin your discovery of northern America.
Getting there New York: just an eight hour flight from the UK, New York (GMT -5 hours) is more than manageable as a short city break if you don’t have the time to stay longer. A visit in the spring is generally perfect (climate-wise) and although summers here can get quite hot and humid, air conditioning is standard in most places, with Central Park ideal for some relief from the skyscrapers. Autumn has a mild climate and the advantage of staying then is that you can experience the all-out American holidays of Halloween and Thanksgiving. A pre-Christmas break in winter is ideal for picking up gifts, as well as enjoying the magic of ice skating at the Rockefeller Centre, or stay longer over the seasonal period and bring in the New Year in Times Square. Florida: under ten hours from Britain and you can be on the warm shores of Florida (GMT -5 hours). It’s a great year-round destination and makes for a balmy escape if you’re in need of some sunshine during the winter months. The climate is generally very hot and humid in the summer, with thunderstorms relatively frequent, but they usually pass on quickly. Easter is a great blend of warm temperatures and sunny days.
New York City
The Four Seasons Resort Orlando at Walt Disney World will be open for summer 2014 right in the heart of the family-friendly resort
U N I T E D S TAT E S OF AMERICA
FLORIDA
• Orlando
Miami
Mandarin Oriental, New York
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Marvelous Suite Living Room at W South Beach
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New York What to do: one of the world’s most dynamic cities, from the performances on Broadway to the leafy streets of Greenwich Village, each bite of the Big Apple will leave you hungry for more. There is so much to see and do, from its world-famous landmarks such as the Empire State Building and Statue of Liberty to the essential experiences of shopping on Fifth and Madison Avenues or taking a romantic horse-drawn cab ride through Central Park. Dining is a joy and ranges from Michelin-star celeb-favourites to laid-back delicatessens. Easy to navigate and with so many attractions within a convenient radius, New York is a fantastic destination.
The Carlyle, A Rosewood Hotel
Where to stay: superbly positioned on Madison Avenue in Manhattan’s Upper East Side, The Carlyle, A Rosewood Hotel is a New York landmark. Since 1930 this timeless classic has been called ‘home’ by leaders in world affairs, business, society and the arts. In the heart of midtown Manhattan, The Peninsula New York’s location on the corner of Fifth Avenue and 55th is hard to beat and the Pen-Top Bar and Terrace provides dramatic views of the Manhattan skyline. The St. Regis New York hotel - a 1904 Beaux Arts building in the heart of midtown Manhattan and on Fifth Avenue - boasts guest rooms and suites with silk draped canopy beds, crystal chandeliers and marble bathrooms, while butlers provide 24-hour service. Alternatively, stay at the Mandarin Oriental, New York overlooking Central Park, the Hudson River and Manhattan; rooms offer fantastic floor-toceiling windows. The Setai, Miami Beach
Miami What to do: Miami is a melting pot of divergent nationalities, customs, cuisines and architectural styles and the party atmosphere and the miles of uncrowded beaches of Art Deco South Beach provide an immense draw. The state itself offers a plethora of twin-centre options, with the Bahamas and Turks & Caicos in the Caribbean within easy flying distance.
The Beach Club at Acqualina Resort & Spa on the Beach
Where to stay: situated on Miami Beach and Collins Avenue, The Setai, Miami Beach has Oceanfront Suites with up to three bedrooms; the ultimate in luxury, offering fabulous ocean views. Amidst tropical gardens are an exquisite restaurant, a cocktail bar, fitness centre and spa. Fronting the ocean, The Ritz-Carlton South Beach is one of Miami’s hippest hotels. Its restoration combines regional creative art deco and expansive rooms are designed in early Miami-style, all offering South Beach, ocean or pool views and decorated with a spectacular art collection. A wonderfully contemporary oceanfront hotel, the W South Beach also features modern accommodation with ocean views. Beach ambassadors ensure you have everything you need and when you’re not soaking up the sun, head for the Living Room and enjoy a cocktail whilst listening to the latest live DJ mixes. Soaring over the Atlantic Ocean on south Florida’s fabled coastline, Acqualina Resort & Spa on the Beach has panoramic vistas of the shimmering ocean and the glittering skyline of Miami. Set on four and a half acres of stunning white sand Acqualina is in a prime position to enjoy the leisure activities and nightlife of Miami, South Beach and Fort Lauderdale.
Orlando What to do: few places is Florida can match Orlando’s vast playground for its ability to make dreams come true, but the fun doesn’t stop as you exit the gates of Walt Disney World, Universal Studios, Sea World or any number of other famous attractions. Shopping at the wealth of malls makes for a great day away from the parks, as does simply enjoying the relaxation of your resort with a cocktail by the pool. Downtown Orlando is another spot to enjoy shopping and take a break from Disney, or if wildlife is more your family’s thing, head to Busch Gardens in Tampa Bay - a great day out. Where to stay: a trip to Disney’s Grand Floridian Resort will have your entire family captivated by the magic of Disney, offering all the imagination of the famous brand, but with the added luxury of one of its flagship hotels. Amenities on tap include indulgent ways in which to relax after a long day spent enjoying the parks, including a full-service spa. The iconic Magic Kingdom is just across the lake from the resort, just one stop on the complimentary Monorail, and the shuttle service will take you to any of the Walt Disney World Resort’s other parks. When it comes to dining there is plenty to tempt, from character-themed meals for little ones to the elegant surrounds of Victoria & Albert’s. Outside and children will love playing in the pools and on the waterslide in the warm Florida sunshine with the Pirate Adventure Cruise a must for those aged 4-12. 01244 355 535
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WEST COAST USA AT A GLANCE
Luxury holidays to the western coast of the US offer a variety of experiences; from the glitz and glamour of Los Angeles and the bright lights of Las Vegas, to the wineries and vineyards of Santa Barbara and the epic scenery of the Grand Canyon. You’ll be wowed by the first-class luxury escapes in the desert-landscape of Nevada, while the golden shores lapped by the rolling waves of the Pacific Ocean will leave you utterly rejuvenated in Orange County.
Getting there Nevada: much like its neighbour California, temperatures through the state of Nevada vary, however in Las Vegas, even in winter, you can expect no less than 13ºC, with May to September consistently hitting 30ºC and well above. Vegas lies at GMT -8 hours and a flight to Sin City will usually take you around 12 hours. From March-May is a great time to visit the Grand Canyon while you’re in Nevada, as the temperatures are cooler and the key sights less busy. California: the state of California is so vast in length that its climate varies hugely from its northernmost regions of mountains and lakes, to its southern borders with Mexico. The best advice is to pack appropriately for the region you’re visiting; temperatures in the summer in some parts of the state regularly hit over 40ºC, while others remain close to freezing. Because of this California is renowned for being one of the few places where you can sunbathe in the morning and ski in the afternoon! From the UK, flight times to LA are around 11 ½ hours, with the state at GMT -8 hours. .
Away from the bright lights, shows and casinos there are also numerous golf courses in Las Vegas
U N I T E D S TAT E S OF AMERICA
San Franciso
C A L IFOR NIA Las Vegas • Santa Barbara • Santa Monica
Luxury Suite at The Venetian, Las Vegas
Los Angeles
San Diego
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Las Vegas What to do: in less than a century Las Vegas has turned from a sleepy desert backwater into America’s foremost entertainment paradise, where casinos and the legendary Strip await. With a reputation as a showbiz Mecca, cemented by the likes of the Rat Pack and Elvis, today travellers can enjoy shows such as Cirque du Soleil - all bookable through ITC Luxury Travel. Located within some of the most spectacular scenery, helicopter flights over the Grand Canyon, Nevada Desert, Colorado River and Hoover Dam are an awe-inspiring delight. Where to stay: the Wynn and Encore Hotels are sister resorts which exude quality and style with a tremendous range of facilities including over 20 restaurants, 11 designer boutiques, a European-inspired salon and spa, 18-hole golf course and expansive pool areas. As you approach the exquisite Bellagio your first sight will be of the iconic fountains dancing high in the sky to the sounds of opera and classical music. Place your bets on the most opulent casino floor in Las Vegas, where you can play in a game of blackjack, roulette or head to the slots, or enjoy the privacy of Bellagio’s luxurious Poker Room. Alternatively The Venetian - a recreated version of Venice, Italy - and The Palazzo hotels offer everything from gondola rides to theatre shows, all within plush surrounds.
Los Angeles Wynn, Las Vegas
What to do: one of North America’s most prominent cities, the home of Disneyland and Sunset Boulevard, there is so much to see and do in and around the city of Los Angeles that it’s hard to know where to begin. Los Angeles is split into 10 distinct districts, each with its own unique identity, including many you’ll recognise like Hollywood and The Valley. Pay a visit to the famous sign or to the Hollywood Walk of Fame where stars are immortalised with bronze star-plaques. Visit Universal Studios and Disneyland or head down to bustling Venice Beach, the ultimate Los Angeles hangout. Where to stay: where Wilshire Boulevard meets the famous Rodeo Drive, an address as exclusive as Beverly Hills itself, you will find the Beverly Wilshire (A Four Seasons Hotel). Michelinstar restaurants, an exceptional spa, private pool cabanas and luxurious suites make the exclusive property one of the finest in Los Angeles. Family-friendly amenities, including children’s menus, make the iconic resort suited for those with younger guests too.
Shutters on the Beach
Orange County What to do: more commonly known as ‘The OC’, Orange County is located in the centre of southern California on the west Coast of America and has the well known spectacular surfing waves of the Pacific Ocean kicking its golden shores! Boasting year round sunshine, this has to be one of the most impressive and exclusive destinations in the world. Play golf at some of the world-class courses or while away your days on the sun-kissed beaches that stretch along the coast, and when the sun goes down the place comes alive with shopping, exquisite dining and thriving nightlife - The OC has it all. Where to stay: perched on the famous Newport Coast in southern California, The Resort at Pelican Hill offers exquisite style and sophistication, with expansive views across land and the Pacific Ocean. Tucked in the terraced hillsides are 204 spacious single-story bungalows, boasting some spectacular views of the fairway and the ocean. The resort is uniquely positioned near a first-class shopping complex and the world renowned Fashion Island.
California coast What to do: drive up the Pacific Coast Highway for stunning views of the ocean and an abundance of sightseeing opportunities from the LA skyline to Santa Monica and Carmel to San Francisco Bay. Highlights include wine tasting in Santa Barbara, the American Riviera, the perfect spot for surfing and a beach holiday too, or in Santa Monica you can also enjoy riding the waves, as well as plenty of shopping, arts and culture. Where to stay: a stay at the luxurious Four Seasons Resort The Biltmore Santa Barbara, will be enhanced by the incredible ‘must sees’ on the hotel’s doorstep; from whale watching in the spring to the Celebration of the Harvest in autumn - a weekend event celebrating the harvest of the grapes. One of Santa Monica’s finest offerings is Shutters on the Beach which is one of the best places on the Californian coast to truly kick back and relax with a glass of wine in one hand, a good book in the other, and nothing but the view of the Pacific Ocean in front.
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SOUTH AMERICA AT A GLANCE
The southern countries of the Americas will captivate your senses and quench your curiosity. An abundance of cultural and historically fascinating sites will ensure that every day you spend here is eye-opening, with luxurious retreats waiting at the end of a long day’s exploring. From Brazil’s Copacabana Beach to Peru’s lost city of the Incas, Machu Picchu, you’re certain to remember every element of your South American tour for many years to come. Here at ITC Luxury Travel we can create your bespoke itinerary purely with you in mind, so whether you’re heading to Brazil, Argentina, Peru, Chile or the Galapagos Islands for relaxation or adventure, or perhaps both, our Travel Specialists are on hand to ensure your holiday is one of a lifetime.
Brazil
Chile
Time difference: Brazil has four time zones, however the majority of areas visited fall into one which is GMT -3 hours Flight duration: 11 hours 40 minutes to Rio de Janeiro (direct) Currency: Brazilian Real Capital: Brasília
Time difference: GMT -4 hours Flight duration: 15 hours 35 minutes to Santiago (via Madrid) Currency: Chilean Peso Capital: Santiago
Argentina Time difference: GMT -3 hours Flight duration: 13 hours 45 minutes to Buenos Aires (British Airways fly direct to Buenos Aires from London Heathrow) Currency: Argentinean Peso Capital: Buenos Aires
Rio de Janeiro
Peru Time difference: GMT -5 hours Flight duration: 14 hours 45 minutes to Lima (via Amsterdam) Currency: Peruvian Nuevo Sol Capital: Lima
Galapagos
Moai Statues on Easter Islands
Time difference: GMT -6 hours Flight duration: 14 hours 45 minutes to Ecuador (via Amsterdam) followed by a 3 hour 30 minute connecting flight to Baltra Island. Currency: US Dollar Capital: Puerto Baquerizo Moreno
Climate Brazil’s seasons are opposite to those in the UK, but it is a country which can be visited year round as the majority of places to visit fall between the Equator and the Tropic of Capricorn, giving it a tropical climate. Peak season is between December and March. The climate of Argentina, biodiversity and wildlife contrasts dramatically throughout the country, but in general, the summer months of January and February are hot and humid with winter months bringing wet and cool weather. Late spring and early autumn offer ideal conditions for travelling. Similarly in Chile, the great length of the country means it covers a range of latitudes; making weather inconsistent throughout, and the seasons are the reverse of ours. Coastal Peru has two marked seasons but rarely experiences rain. The warmest season is between mid-November and mid to late-March. The Galapagos Islands can be visited at any time of the year, with the warmest being December to May.
Belomond Hotel des Cataratas
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Silversea Expeditions offer two itineraries on board Silver Galapagos to explore these remote Ecuadorian islands
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Why South America? The largest country in South America, Brazil is famed for the Amazon Rainforest, vibrant colonial towns and the alluring city of Rio de Janeiro, with its swathes of fabulous beaches. Argentina’s natural wonders include the Iguazu Falls, South America’s greatest natural spectacle, and Reserva Provincial Esteros del Ibera, a wildlife reserve. With its unusual landscape and strong heritage, Chile offers plenty for the intrepid traveller, with a trip to Easter Island high on most travellers’ wish lists. The fusion of both native Inca and Spanish influences makes Lima a truly unique city, and throughout Peru you’ll discover magnificent scenery, abundant wildlife, a rich culture with ancient roots and unforgettable encounters. Whilst on the continent, a visit to the Galapagos Islands - part of Ecuador - should certainly be on your itinerary too.
Where to stay Brazil: opened in 1923 and extensively refurbished, the Belmond Copacabana Palace Hotel is a glamorous landmark in Rio de Janeiro and has considerable prestige within the country. Set overlooking Copacabana Beach, the hotel is ideally positioned for exploring the city. Located inside the Brazilian Iguaçu National Park, the colonial-style Belmond Hotel das Cataratas offers lush flora Belmond Hotel Monasterio and fauna and a spectacular location close to the legendary Iguaçu Falls. Argentina: the Park Hyatt in the heart of Buenos Aires is conveniently placed for the highlights of the capital. Surrounded by luxury boutiques, it is a haven of relaxation in this vibrant city, with the Ahín Wellness & Spa the ideal place for a tranquil treatment. Twin your stay in the capital with a visit to the Perito Moreno Glacier, where a stay at the Hostería Los Notros will offer comfort and rustic refinement. The view from here is hard to beat. Chile: we’d recommend twinning your Chilean tour at two luxurious spots which both make the very most of the stunning landscape around them. First head to the Atacama Desert, to Tierra Atacama Hotel & Spa; a boutique hotel which combines outdoor adventure with excellent service. This friendly hotel is a wonderful place to see the stunning night sky across the Atacama Desert with a glass of Champagne in hand and a cosy camp fire. Then head to the sublime Tierra Patagonia Hotel & Spa, immersed in the landscape and with magnificent views of the Torres del Paine National Park, a UNESCO Biosphere Reserve. C OLU MB IA
Galapagos Islands
• Quito EC U A DOR
PERU Lima Machu Picchu •• Cusco
CHILE
Santiago
Peru: the Belmond Hotel Monasterio in Cusco is a former monastery. This luxury hotel offers boutiquestyle rooms, tranquil spaces and charming service, ideal for exploring the delights of the region with its stunning architecture, markets and galleries. On your visit BRAZIL to see Peru’s magical ruins, stay at the Belmond Sanctuary Lodge - the only hotel in close proximity to Machu Picchu • Brasilla B OLIVA and set amongst magnificent gardens which boast stunning mountain views. Offering luxury Rio de Janeiro PA R A GU AY accommodation and Peruvian cuisine with • Iguazu delightful touches, the lodge is the perfect place Falls to relax and unwind in the shadow of the Lost City. ARGENTINA
Torres del Paine • • Perito Moreno Glacier National Park
What to do You’ll find there is simply too much to see and do in South America for one journey to the continent, but there are a few ‘musts’ that every visitor should enjoy here. The magical Machu Pichu, the incredible wildlife of the Galapagos Islands, the flora and fauna of the Torres del Paine National Park, soaking up some rays on Copacabana Beach, photos at the awesome Iguazu Falls, watching tango live in Argentina and of course, if you have the 01244 355 535
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AUSTRALASIA The Australasian continent holds many treasures within its realm. Memorable, magical and super-luxurious, you’ll spend the plane journey home planning your next adventure to its pristine shores. Every day is a g’day in Australia! This vast island can offer the discerning traveller so much due to its sprawling landscapes and thousands of miles of coastline; from skiing to snorkelling, surfing to skydiving. But of course there are a wealth of relaxing ways to enjoy Oz too, including dining in the chic restaurants of Sydney and lazing on the paradise beaches of the Whitsunday Islands. With so much to see and do, and given the air miles, a tour of your own selected must-sees over a period of at least two weeks is what we’d recommend. Say New Zealand to those who have never visited her islands and they’ll immediately envisage verdant green countryside carved out by dramatic waterways and without even a hint of civilisation as far as the eye can see… and they’d be spot on. It’s not all about scenery though; traditional Maori heritage has blended with modern European and Polynesian influences to create a rich and fascinating culture, and with the fertile land responsible for some of the world’s most sought after wines, a tipple or two is a necessary part of any visit. The peppering of Pacific Islands east of Australia dotted around the vast Pacific Ocean offer visitors warmth from every angle; from the sun’s rays to the hospitality of the locals, your welcome will be bright. The islands of Fiji, Tahiti and Bora Bora are luxury holiday experiences far beyond the norm. Wherever your Australasian adventure takes you, we’ll create the bespoke itinerary and book the most luxurious accommodation to ensure your journey is an exceptional one.
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REEF AND RAINFOREST AT A GLANCE
Tropical North Queensland is home to two of Australia’s magnificent, iconic natural wonders; a place where stunning coral reefs and marine wildlife vie for attention with lush, tropical rainforests. Those captivated by life under the surface are drawn to the Great Barrier Reef’s seemingly infinite species of brilliantly coloured fish, intricate coral formations and varied marine life including whales, dolphins and turtles. The rainforest of most renown is The Daintree, the earth’s oldest living rainforest and immensely rich in plant, bird and animal life; but for a place so alive, it’s also incredibly tranquil. qualia, Hamilton Island
For those seeking seclusion and exclusivity the pristine islands of the Whitsundays are the place to stay for a few days of rest and relaxation, or activity, the choice is yours. That’s the beauty of these island resorts, each has its own speciality; so whether you want to swim, snorkel, dive, sail, play tennis or simply lie on pristine beaches, you’ll find your paradise here. Combine your trip with a stop in Dubai en route to Australia for a luxurious twin-destination holiday of a lifetime. The tropical northern half of Australia is best visited in its dry season of May to October. Temperatures don’t fall throughout the year, so whenever you visit it will be hot, however rainfall is at its most during the months of December to March. These pages are just a taste of what we can offer you on your bespoke Australian luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are The new also available to enthuse you: call 01244 355 535. accommodation
at One&Only Hayman Island is located in three distinct areas of the resort, each different in style and ambiance
One&Only Hayman Island
Silky Oaks Lodge & Healing Waters Spa
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Where to stay In the Daintree Rainforest, Silky Oaks Lodge & Healing Waters Spa blends the soothing qualities of the rainforest with the stylish indulgence of a contemporary retreat. Named after one of the many beautiful trees in the area, this elegant lodge has a friendly atmosphere and is stunningly located on the Mossman River, encompassed by the Daintree. Your accommodation is in either a treehouse, riverhouse or suite; far removed from the strains of everyday life and the ultimate luxury in the trees. The Whitsunday resort of qualia, in a secluded location on Hamilton Island, offers guests a superb range of activities including Great Barrier Reef tours, snorkelling, diving and a top notch spa. Accommodation is in a choice of 60 individual pavilions with views over the turquoise waters or the tropical bushland. New for summer 2014 is One&Only Hayman Island; a private island resort on the Great Barrier Reef which offers the perfect escape for exploring one of the seven wonders of the natural world. Sumptuous dining, private beaches, and an exceptional spa make this a very special resort, with the One&Only Spa’s Ocean Massage - on the water - the definition of utter bliss. Lizard Island Resort exudes sophisticated luxury, blending tasty cuisine with elegant accommodation and sensational diving opportunities to create an idyllic hideaway retreat of the highest quality. Dining is one of Lizard Island’s many pleasures with Osprey’s Restaurant embodying the resort’s understated elegance. The menu, which changes daily, is fresh and creative, showcasing the finest local produce and freshest seafood.
qualia, Hamilton Island
What to do The Whitsundays are world-renowned for their crystal white beaches and turquoise waters; with Whitehaven Beach recognised in the Guinness Book of World Records as having the softest, whitest sand in the world. Due to this there’s plenty to keep you busy on or in the water, with watersports, fishing and sailing all high on the agenda for visitors to the region. May to September is a great time to see Humpback Whales around the islands too. Given the islands’ close affinity with the beautiful waters which surround them, you’ll find that dining can be an intriguing lesson in seafood; with sashimi being a particularly good way to get a taste for the Whitsundays. Ask your ITC Luxury Travel specialist to arrange for a private beach picnic during your stay - an über-luxurious experience on your very own piece of paradise - or if you’re staying at the One&Only Hayman Island, we can arrange the ‘degustation by helicopter’ where you’ll island hop for each sumptuous course!
While you’re in northern Australia, head to Cairns with its abundance of attractions, including the chic restaurants along the esplanade
Silky Oaks Lodge & Healing Waters Spa
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Exploring the Daintree with a guide is what we’d recommend to gain a true sense of the abundance of nature in this incredible rainforest. At Silky Oaks Lodge a truly special way to experience the Daintree is with a Kuku Yalanji guide; these ‘rainforest people’ live in harmony with their environment and were the inspiration for the blockbuster Avatar. Whatever you see on your first visit to North Queensland, you’ll be yearning to head back for more as soon as your plane leaves the airport!
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A trip to Fraser Island will not disappoint with its resident dingoes and incredible wildlife. Stopping for a swim in the picturesque blue waters of the islands freshwater Lake McKenzie is a must.
• Barossa Valley
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SYDNEY AND SURROUNDS AT A GLANCE
A cosmopolitan harbour city which offers so much, Sydney is undoubtedly one of the world’s finest destinations. The attractive waterfront is the focal point, with its twin icons of Opera House and Harbour Bridge commanding the skyline from all angles and providing a constant reminder that there’s simply nowhere else in the world that you could be.
The outdoor lifestyle is seductive in and around Sydney, with beaches galore, parks and gardens, and numerous opportunities to get out on the water and enjoy the harbour up close and personal. The Rocks area is steeped in the history of the first settlers but is now also home to boutique shops, art galleries, cafes and restaurants perfect for a gentle meander. Yet there’s more to New South Wales than her shining capital and the World Heritage Listed Blue Mountains National Park is a breathtaking panorama of eucalyptus clad canyons, sandstone cliffs, waterfalls and forests; perfect for bush walking, bird watching or simply taking in the views. For wine and food connoisseurs there’s the Hunter Valley, home to over 100 wineries and with dozens of restaurants showcasing the finest regional produce.
Byron at Byron Resort & Spa
When to go Byron at Byron Resort & Spa
There’s no bad time to visit Sydney, although you should be aware that the British summer months will be cooler and the British winter months hotter with slightly more rainfall. Whenever you choose to visit you’re unlikely to feel temperatures under 15°C, although you should be aware that if you’re venturing into the Blue Mountains then temperatures can be much cooler than on the coast. These pages are just a taste of what we can offer you on your bespoke Australian luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you; call 01244 355 535.
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Head out on a Dolphin Tour from Nelson Bay to see these friendly creatures enjoying the surf in the Pacific waters which surround Sydney
• Barossa Valley
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• Greater Blue Mountains Sydney
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Where to stay Park Hyatt Sydney is located on the edge of Sydney Harbour, overlooking the Opera House and the historic The Rocks - a superb area where vintage old Sydney meets the excitement of the new. All 158 guest rooms have every conceivable luxury with numerous private balconies offering spectacular views, elegant living areas and beautifully designed bedrooms. The unique liquid glass windows, which flick from clear to opaque, mean when you want to relax in total privacy you can press the button and block the world out! Spend your days sightseeing and winding down at the spa. A luxurious, environmentally sensitive resort and spa, Emirates Wolgan Valley Resort & Spa is built around a fully restored homestead in a private conservation and nature reserve in the picturesque Greater Blue Mountains area. The resort has 40 free-standing luxury suites, each boasting its own private terrace and swimming pool, which blend seamlessly with the vastness and dramatic beauty of the Australian bush.
Capella Lodge
For pure escapism stay in one of Capella Lodge’s nine suites on World Heritage listed Lord Howe Island, enjoying mountain walks, white sand beaches and the riot of marine colour Park Hyatt Sydney in the world’s southernmost coral reef. The boutique accommodation has stunning views across the blue lagoon and rugged volcanic peaks, with the horizon pool one of the many other perfect spots from which to survey the scenery. Spend the afternoon in the Lodge’s spa following a morning’s exploration of the island’s flora and fauna. The award-winning Byron at Byron Resort & Spa is set within a subtropical rainforest - 45 acres of it in fact - offering a unique sense of luxury with views of the canopy. A short stroll along the boardwalks and you can be at nearby Tallow Beach, or take the free shuttle bus to Byron Bay - perfect for beach, shopping, markets and more. The resort comprises 92 one-bedroom suites, as well as a 25m infinity pool, poolside sauna and luxurious spa.
What to do
Capella Lodge
Sydney is a superb beginning and/or end to your Australian tour. Twin your stay with the Whitsunday Islands for a very special luxury holiday
When heading to Sydney for the first time it’s always best to leave yourself more time than you think to explore the many wondrous sights you’ll want to visit when you get there. The Sydney Harbour Bridge and Opera House are definite ‘musts’, while the botanic gardens and zoos should also be high on your list of things to see. Taking a boat trip around the harbour is a relaxing way to spend the afternoon, as well as creating a true sense of the vast scale of Sydney. Head to iconic Bondi Beach for an ice cream or a surf lesson, or into the main city for shopping and exceptional dining. A short journey from Sydney and you can be in the picturesque rolling green Blue Mountains, wine tasting in Hunter Valley or exploring the facilities at Sydney’s Olympic Stadium. The Blue Mountains are a wilderness made for discovery, with the Three Sisters rock formation at Katoomba a brilliant look out for photos. Nature walks and horse riding are great ways to truly see the landscape, with rock climbing and abseiling for the brave.
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DISCOVERING AUSTRALIA AT A GLANCE
Victoria’s capital, Melbourne, is renowned for culture and the arts, for fine cuisine accompanied by equally fine wines, with touring showing off the very best of the region, including wine tasting in the Yarra Valley, the Fairy Penguin Parade at Phillip Island and stunning coastal scenery on the Great Ocean Road.
The Beautiful South
Southern Ocean Lodge
Adelaide, capital of South Australia, is a charming ‘English’ city set within beautiful parklands. It’s also the gateway to the internationally acclaimed wine regions of the Barossa and Clare Valleys, where Shiraz is a speciality. A short flight away is the idyllic and relatively undeveloped Kangaroo Island; with beautiful and often dramatic sea vistas, and home to wallabies, kangaroos, koalas, sea lions, penguins and countless species of birdlife. Furthest south of all is the island state of Tasmania, a perfect destination for self-drive touring. A fifth of the island is World Heritage listed and you’ll find soaring mountains, ancient forests, wild moorland, white sandy beaches, gleaming lakes and cascading waterfalls providing an ever-changing backdrop for your explorations. Southern Ocean Lodge
Where to stay A luxurious vineyard retreat in the Barossa Valley, The Louise encompasses one of Australia’s finest ‘destination’ restaurants, the national award-winning Appellation; a gourmet’s delight using local ingredients with flair. The Barossa Valley itself is the undisputed wine capital of Australia, home to more than 600 grape-growers and 100 or more wineries.
Australia has a great sense of space; with large tracts of unspolit outback that are home to some of the country’s most awe-inspiring natural landscapes Bamurru Plains
Overlooking a dramatic and untouched section of Kangaroo Island’s craggy coastline, Southern Ocean Lodge commands spectacular ocean, beach and wilderness views; a unique fusion of nature and luxury. Known as Australia’s Galapagos, Kangaroo Island is a nature-lover’s paradise, yet with luxurious amenities on hand to create a sophisticated space in which to relax too. Saffire Freycinet’s truly breathtaking location in Tasmania’s ruggedly beautiful Freycinet National Park is matched by its distinctive design and uncompromising personal service; simply spellbinding. Fine dining, elegant suites with picture postcard views and a spa where tranquillity is the key.
When to go Like the rest of Australia, Melbourne and its surrounding area has the opposite seasons to the UK - so the British winter is the warmest time to visit. However, unlike the more northern regions of the country, temperatures rarely reach very high levels, generally peaking under 30°C with rainfall consistently average throughout the year. Longitude 131°
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Northern Territory and Western Australia Combining the magical wonders of Australian landscape and heritage is Uluru (Ayers Rock); this dramatically sculpted monolith shows off its fabulous colours best of all at sunrise or sunset. An Aboriginal guided walk here and at nearby Kata Tjuta (The Olgas) explains the cultural significance of these sacred sites. The other ‘must do’ is to absorb the desert solitude and glittering night sky with dinner under the stars. In the far north, the wetlands of Kakadu National Park showcase an abundance of birdlife and are home to one of nature’s more fearsome species, the crocodile. It’s also an area rich in indigenous culture. Then to the west lies the spectacular outback gorges and endless horizons of the Kimberley and, for an incredible contrast, the miles of wonderful white sand beaches of Broome. Perth boasts gorgeous beaches too, most notably Cottesloe, and down in the south-west corner of Western Australia you’ll find the acclaimed wineries and delectable cuisine of the Margaret River.
Where to stay Still the ultimate Uluru experience, each luxurious tent at Longitude 131° actually faces Uluru, offering a uniquely personal experience of its majestic glory and ever changing colours. This extraordinary resort comprises 15 luxury tents on an isolated sand dune near the border of the magnificent Uluru-Kata Tjuta National Park. Telescopes let you marvel nightly at the sweeping constellation of southern stars, so brilliantly visible in the unpolluted desert skies. The central Dune House provides relaxed surroundings in which to mingle with your few fellow guests over a quiet drink and excellent food using fresh Australian produce. Alongside the dining area are a lounge, library and self-service open bar.
Bamurru Plains
Bamurru Plains is an exquisitely crafted wilderness lodge sited at the edge of Kakadu National Park, with activities including airboat trips on the wetlands, bush drives and guided walks. Privacy is the key, with just nine safari suites encompassed by the sights and sounds of the bush, including wallabies, kookaburras and buffalo.
Saffire Freycinet
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In the heart of the Margaret River wine region, Cape Lodge evokes feelings of a private country estate; ideal for anyone with a yearning for outstanding food and wine in a stylish retreat. Within its own vineyard, this boutique hotel is renowned as a gourmet establishment, yet it lies just minutes away from the pristine beaches of the west coast with all the activities to be enjoyed there.
The Australian summer months - during the British winter - are exceptionally hot in this region, reaching higher than 37°C regularly. The winter months of June to September are much cooler, with easy exploring temperatures around the mid-20’s.
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• Greater Blue Mountains Sydney
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NEW ZEALAND NORTH ISLAND The bigger of the two islands, the North Island is also home to the country’s largest city; Auckland. Known as the ‘City of the Sails’ due to its location between the waters of the Waitemata and Manukau Harbours, you’ll find that Aucklanders are passionate about getting out on the water and there are many ways to join them; from a short ferry ride over to the quaint artists’ haunt of Devonport to a day’s cruise on a fully crewed, luxurious motor launch.
• Bay of Islands
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You can enjoy calm seas and white sandy beaches on the islands of the Hauraki Gulf including idyllic Waiheke Island, famed for its stunning natural beauty. The Bay of Islands boasts gorgeous coastal scenery too but is also home to some of the country’s most important history. Rotorua lays claim Orinoco Valley • Wellington to being at both the thermal and Maori heart of the country, a fascinating NEW ZEALAND combination of geysers, boiling mud pools and cultural experiences, while nearby Lake Taupo is ideal for those wishing to indulge in a spot of Arthur’s Pass • trout fishing. The Hawke’s Bay region’s boutique vineyards and Christchurch National Park abundant local produce combine to create a gastronome’s delight. • Glenorchy At the foot of the North Island lies Wellington, where you’ll find an array of fascinating galleries and museums, with superb dining to boot.
H AW KE’ S B AY
Solitaire Lodge
SOUTH ISLAND
Where to stay For a hip hotel in the centre of Auckland take a closer look at the SKYCITY Grand Hotel, where everything you’ll want during your stay including trendy eateries and local attractions - is right on your doorstep. Take a break from your sight-seeing schedule to enjoy a relaxing massage at the hotel’s East Day Spa.
The Lodge at Kauri Cliffs Huka Lodge, Taupo
If the adventure activities of the central North Island tempt, then a stay at the Huka Lodge, Taupo will add a luxurious element to your visit to the region. This iconic luxury lodge New Zealand gave provides a tranquil haven within 17 acres of perfectly birth to the concept manicured grounds in an unrivalled location alongside of luxury lodges; they’re the Waikato River. Superb cuisine is a hallmark of the not simply a place to lodge and dining is enhanced by the extensive variety stay when you get to your of venues, from wine cellar to library and from river destination, in many terrace to orchard. instances they are the
destination Explore the beautiful Bay of Islands during your stay at The Lodge at Kauri Cliffs; one of New Zealand’s leading lodges, with panoramic views of glistening Pacific waters, showcasing abundant marine wildlife. This stylish lodge perches in 6,500 acres of elevated grounds above three secluded beaches, making it the perfect spot from which to enjoy the abundance of coastal attractions in this part of North Island. An intimate property set on the edge of Lake Tarawera, Solitaire Lodge is ideally located for exploring nearby Rotorua and this geo thermal wonderland of steaming lakes and bubbling hot pools, which is also the heartland of Maori culture. In Hawke’s Bay you’ll discover Greenhill Lodge; a charming historic homestead in a delightful hill top country setting and the ideal base from which to enjoy the region’s superb gourmet delights.
The Lodge at Kauri Cliffs
Greenhill Lodge
When to go to New Zealand In the summer months of December to February temperatures occasionally reach up to 30°C but are more usually a pleasant 20-25°C. Late spring and early autumn are also a good time for a touring itinerary, while in the winter months of June to August there’s great skiing in the popular South Island. The capital of New Zealand is Wellington and the islands are GMT +12 hours. L
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NEW ZEALAND SOUTH ISLAND The less populated of the two islands, it’s easy to run out of superlatives when describing a place with such a wealth of breathtaking natural wonders. The spectacular Southern Alps run down the spine of the South Island; to their east the patchworked agricultural landscape of the Canterbury plains, the ‘English’ city of Christchurch and the renowned whale watching base of Kaikoura; at their heart, the alpine glories of Aoraki Mount Cook National Park. The rugged West Coast is hemmed between the Tasman Sea and the imposing mountain chain with fabulous opportunities for once in a lifetime experiences, such as a helicopter flight onto the Franz Josef Glacier.
Whale watching in Christchurch
Given the flight time to New Zealand (approx 26 hours), combine your stay with a stopover in Singapore or Australia to see another beautiful part of the world
Queenstown’s reputation as the adventure capital of New Zealand is wellfounded, but it’s also a fantastic ski resort too. Off the beaten track there’s nearby Wanaka, a picture postcard lakeside setting with a reputation for tranquillity. Neighbouring Fiordland’s enchanting glacier cut valleys, cascading waterfalls and ancient forests should be on your ‘to do’ list and the scenic flight back from Milford Sound to Queenstown, over lakes, mountains, waterfalls and forests will take your breath away. Finally, the sunshine rich town of Blenheim is the ideal base from which to explore the vineyards of Marlborough and sample a sauvignon blanc or two.
Grasmere Lodge
Where to stay Edenhouse is not a hotel or a lodge but a gracious, boutique country home accomodating up to eight guests, situated in 48 acres of private grounds with extensive gardens. It is located in the stunning Orinoco Valley, between Nelson and Motueka, within easy reach of the world renowned Abel Tasman National Park. The owners, Peter and Bobbie Martin, personally care for a maximum of six guests with an emphasis on understated luxury, comfort and relaxation; a very ‘Kiwi’ experience.
Blanket Bay, Glenorchy
An unspoilt, serene location in the foothills of the mighty Southern Alps, Grasmere Lodge in Arthur’s Pass guarantees a variety of beautiful, rural and alpine views at this converted 150-year-old homestead of great character. Natural splendour outside is complemented by manmade splendour within the 13 rooms and suites that are cleverly designed in flexible configurations, creating opportunities for exclusive use for families or groups of friends. Blanket Bay, Glenorchy is at once elegant but rustic, a perennial award winner designed in the grand style of the finest alpine lodges. At the quiet, northern end of Lake Wakatipu, guests in search of peace will find this their perfect retreat, spending contemplative hours drinking in endless • Bay of Islands mountain views. Superb cuisine is a given but what sets this lodge apart is easy access to so many high quality activities. A luxury lodge set within 600 acres of stunning wine country, Lake Timara Lodge is a tranquil, romantic location; a place to truly get away from it all.
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• Lake Tarawera • Taupo
These pages are just a taste of what we can offer you on your bespoke New Zealand luxury holiday. Please see H AW KE’ S our website www.itcluxurytravel.co.uk for inspirational B AY itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you: call 01244 355 535.
N O RT H I S L A N D
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Lake Timara Lodge
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SOUTH PACIFIC AT A GLANCE
The peppering of Pacific Islands east of Australia dotted around the vast Pacific Ocean offers visitors warmth from every angle; from the sun’s rays to the hospitality of the locals, your welcome will be bright. The islands of Fiji, Tahiti and Bora Bora present luxury holiday experiences far beyond the norm. Bora Bora is surely the closest you’ll get to paradise with its turquoise lagoons, powder white soft sands, palm trees, over-water accommodation and the imposing, lush green backdrop of Mount Otemanu and Mount Pahia. The island of Fiji is as perfect for a family-friendly escape as a honeymoon or relaxing beach break. The luxurious accommodation will further enhance what is on its own an exceptional experience in one of the world’s most desirable locations. As the largest of the French Polynesian islands, Tahiti is home to the international airport (Papeete) offering an enchanting landscape of picture postcard beaches and impressive landscapes.
Climate The summer months in the region are generally from November until April - meaning this is the hottest, most humid and wettest time to visit. The winter - May to October - is the peak time for visitors as the temperatures remain warm yet there is much less chance of rain and conditions are less humid. The region generally falls into GMT +12 hours with flights taking around 24 hours from the UK with stopovers. Dolphin Island
Why South Pacific? Steeped in history, Tahiti is the largest of the Society Islands and the largest island in the Windward group of French Polynesia. The interior of the island offers unforgettable opportunities for exploration; discover impressive waterfalls, archaeological sites and grottoes aplenty and then there are the most impressive features of Tahiti: its beaches. With a sea full of life, spend your days admiring the underwater wonders, or head to Moorea for a shopping experience at their small boutiques and markets.
Twin your stay in the South Pacific with a stop off in LA – a mix of slick city sights and Michelinstar restaurants with lagoon snorkelling and private beach picnics
Tucked away in the Leeward Islands of the Pacific Ocean and surrounded by turquoise lagoons and a barrier reef is the island of Bora Bora - a popular choice for those who wish to while away their days in none other than paradise. To say that this island will enchant you is an understatement; picture white sand beaches, an ocean so clear you will have the perfect view of the coral reef and tropical marine life below, world class luxury accommodation and island restaurants that are as famous as the island itself. Fiji is an intriguing place as it comprises a radiant flotilla of some 332 islands that are all cast amongst miles of crystal clear waters interlaced with intricate coral reefs and spot lit by spectacular sunsets, only 1.5% of this water lover’s paradise is dry land. The marine life here is some of the best in the world and from corals to sponges, whales to manta rays - this water world is a submarine wonderland.
Dolphin Island
These pages are just a taste of what we can offer you on your bespoke South Pacific luxury holiday. Please see our website www.itcluxurytravel.co.uk for inspirational itineraries, resplendent resorts and, of course, first-hand tips and knowledge of the region. Our Travel Specialists are also available to enthuse you: call 01244 355 535.
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Four Seasons Resort Bora Bora
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Where to stay With white sand under foot, a crystal-clear lagoon and sensational accommodation the Four Seasons Resort Bora Bora is paradise with a capital ‘P’! Surrounded by sand-fringed islets on an unspoilt lagoon and offering stunning views of Mount Otemanu and Mount Pahia, this is one special resort. The service and facilities are superb and the accommodation dotted around the lagoon and beaches is sumptuous and inviting. For a romantic meal Arii Mouna is ideal and at all of its four restaurants you’ll enjoy innovative menus using locally sourced produce to create exceptional South Pacific delicacies with stunning vistas. Also within the Leeward Islands of French Polynesia is Le Taha’a Island Resort & Spa - the sole property on Motu Tautau Island. This exceptional resort enjoys sweeping lagoon and ocean views, with unsurpassed vistas of Bora Bora. Walkways lead to spacious Beach Suites in Polynesian style, with wooden floors and thatched roofs. Over-Water Suites are even better, with Jacuzzi-style baths and king-size beds looking out to sea, glass tables that open to let you feed the fish, and sundecks with steps into the lagoon.
Four Seasons Resort Bora Bora
The private Dolphin Island in Fiji, is a 14-acre retreat which accommodates a maximum of just eight guests; the ultimate private Pacific island experience, on an exclusive-use basis. Fijian cuisine here is all about fresh produce and fish straight from the ocean, with tropical fruits also playing a big part in the daily offerings. Unsurprisingly for an island resort, you’ll find that most of your time will be spent on or in the crystal waters, exploring colourful corals and vibrant marine life.
Dolphin Island
Le Taha’a Island Resort & Spa
Also lying within Fiji’s paradise bounds, is the Vomo Island Resort - a private island with just 28 villas and two private residences with a distinctively Fijian feel. Vomo Lailai (Little Vomo) is a deserted island just a short distance from Vomo - a tiny honeymoon island offering the ultimate Robinson Crusoe experience in luxury.
What to do Whether you’re looking for a secluded beach to while away an afternoon sunbathing with a refreshing cocktail, or yearning to explore the landscape of an unspoilt paradise on foot, the South Pacific has it all. Home to some of the friendliest people in the world, you will notice the local Fijian people call out with the words ‘Bula’ both in passing and in greeting, traditionally meaning hello, welcome, thank you, goodbye - to name a few. On these secluded shores, make sure to take the time to snorkel and explore the coral reefs, trek through the forests and see the tropical wildlife, dine in style on fresh fish while watching local performers showcasing traditional dance or even spend an afternoon on pristine greens surveying some of the most spectacular golf course views in the world. Whether you’re travelling as a couple, as a family or on your own, the world-class beaches, unspoilt islands and breathtaking views of French Polynesia and Fiji will utterly enchant you.
Bora Bora Airport
Nadi International Airport
FIJI
BORA BORA
TA H A’ A
Say ‘South Pacific’ to anyone who’s not been and the words conjure up images of crystal white sands, swaying palms, azure waters, thatch-roofed over-water bungalows and paradise islands which are home to residents with an easy smile. At ITC Luxury Travel, we know you won’t be disappointed if this is your own image, and we’ll help to create the perfect journey that will resonate in your memory forever more.
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TAKE YOUR SEATS...
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The International Travel Connections family have been creating luxury holidays since 1974 and in 1989 our passion for luxury travel and sports came together with the establishment of ITC Sports Travel; creating sporting packages to top fixtures worldwide, including cricket, rugby, Formula One, golf and tennis. In 2009 ITC acquired the well-established company Horse Racing Abroad (HRA) offering horse racing enthusiasts’ holidays to some of the best races across the globe.
Why an ITC Sports Travel tour? Our tour itineraries are packed with value. Of course there are the ‘nuts and bolts’ of flights and accommodation but our itineraries also feature many added extras; you’ll be surprised at how much is included in your holiday as standard. • All of our sporting tours are designed by our resident Tour Director, who has travelled the world extensively with ITC Sports Travel during his 18 years with the company. • On an ITC Sports Travel tour we ensure that you get to the heart of every country you visit, with many non-sport excursions included in our itineraries. • You’ll enjoy signature ITC Sports Travel events, including our ‘State of Play’ forums where you can out your questions to legends of the cricket and rugby world. Along with welcome drinks, hosted lunches and farewell dinners with your fellow travellers. • As well as special guests at tour functions, on most ITC Sports Travel tours you’ll be welcomed by a former professional player, who will escort you on tour as your Celebrity Host. • All ITC Sports Travel tours also have a dedicated Tour Manager to take care of all the details so you don’t have to. Below you will find details of all of our upcoming events for the coming months and years.
2014
2015
July
January
Hungarian Grand Prix
Australian Open Tennis Championship
August
February
Grosser Preis Von Berlin (HRA)
Las Vegas Rugby Sevens
US Open Tennis Championship
RBS 6 Nations Rugby Union Championship, Ireland v England
Festival Weekend in Deauville (HRA)
March
September
Hong Kong Rugby Sevens
Italian Grand Prix
The Dubai World Cup (HRA)
Weekend in Jersey (HRA)
April
Singapore Grand Prix
West Indies v England, Cricket (Test Match Series)
October
US Masters Golf Tournament (Augusta)
Qatar Prix de L’Arc de Triomphe (HRA)
May
Velka Pardubicka (HRA)
Spanish and Monaco Grand Prix
November
French Open Tennis Championship
Abu Dhabi Grand Prix
Coolmore Stud & The Irish Guineas (HRA) French Derby Prix du Jockey Club (HRA)
Dubai Rugby Sevens The Breeders’ Cup (HRA) The Melbourne Cup (HRA) Sri Lanka v England, Cricket (ODIs & T20s)
June British Grand Prix Wimbledon Championships
November - January 2016 South Africa v England, Cricket (Test Match Series) Not forgetting we can also tailor-make packages to almost any sporting event worldwide! Our Travel Specialists can arrange everything to make your trip more than just a sports holiday; including exclusive hosts, prestigious hospitality and premium event viewing with the opportunity to experience the destination in the ultimate style and luxury.
Call our Sports Specialists on 01244 355 502 for more information.
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BOOKING CONDITIONS These Booking Conditions together with the general information set out above form the basis of your contract with International Travel Connections Limited of Concorde House, Canal Street, Chester, UK. CH1 4EJ company registration number 01030986 trading as ITC Luxury Travel (“the Company”, “we”, “us” and “our”). They only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to “holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements unless otherwise stated. In these Booking Conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them as the context requires. Please note that the booking of villas, cruises and yachts are governed by separate Booking Conditions and will be supplied at the time of booking or on request. The Booking Conditions describe your obligations to the Company and the obligations of the Company to you. Please read them carefully. 1. YOUR RESERVATION To make your reservation, please call us and one of our expert Travel Specialists will provide you with first hand information on your chosen destination. You must then confirm your booking, either: • By telephone - your Travel Specialist will re-iterate all aspects of your itinerary, ask you to provide details* from the passports of each person travelling and confirm that you have read and agreed to our Booking Conditions. You will then be asked for payment of the required deposit or full payment if booking after balance due date. You can pay by cheque, debit/credit/charge**card or by bank transfer (details on request). You will be required to complete our Booking Form and email, fax or post it to us, so that we can check that all of your details and requirements are accurate. Incorrect information supplied will be subject to amendment charges as stated in Clause 6 (1). A contract between us will come into existence when we despatch our confirmation invoice to you to confirm your booking. • By post, fax or e-mail - complete and sign a Booking Form and send it to us with the appropriate payment. We will send you a confirmation invoice and a contract will exist between us once this has been despatched to you. When you seek to make a booking after balance due date, full payment of your holiday will be required by the quickest method of clearance. The lead passenger name should be the person who has confirmed the booking/ signed the Booking Form. We treat the lead passenger as having the authority to book the holiday on behalf of all passengers. • By using our online agreement system, please follow the instructions on the screen and complete the required fields. We would refer you to our Privacy Policy and Terms of use of the site. You will be asked to accept that you have read and agree to these Booking Conditions before submitting your itinerary to us. We will then confirm receipt by email. You will then be asked for payment of the required deposit or full payment if the booking is made after balance due date. Receipt of the applicable payment within the stipulated timescale will bring a contract between us into existence. We will then issue and send you a confirmation invoice. For all bookings where only a deposit is paid at the time of booking, the remaining balance must be received by us eight weeks prior to departure (10 weeks for December departures), unless otherwise stated. Non-payment or late payment of your outstanding balance may result in your booking being treated as cancelled by you, in which case, the cancellation charges set out in Clause 6 will be incurred. Contact us immediately if any information which appears on the confirmation invoice or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within ten days of our sending it out (five days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so. If you book through one of our authorised travel agents, please note that all monies paid to your travel agent for a holiday which does not include any flights are at all times held by the travel agent on behalf of the Company. For flight inclusive bookings, all monies paid to any authorised travel agent of ours for your holiday with us will be held on behalf of and for the benefit of the Trustees of the Air Travel Trust subject to the travel agent’s obligation to pay such monies to us in accordance with our trading terms unless we fail. In the unlikely event of our financial failure, all monies then held by the travel agent or subsequently paid by you to the travel agent will be held by the agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us. *Information required prior to flight check-in for some destinations. **Full payment, deposits and balances made with a credit or charge card (Switch and debit cards excluded) will automatically incur an additional 2% charge of the payment. 2. PRICE POLICY A) Price Guarantee - The price of your holiday will be guaranteed if you pay in full at the time of booking. When full payment is received by ITC Luxury Travel within seven days of the date shown on your confirmation invoice, we will guarantee that the price of your holiday will not change. All prices are applicable from 01 February 2014 until further notice. We reserve the right to vary the price of unsold arrangements and to correct any errors of which we become aware at any time. Please check the up to date price when booking. You will be advised of the applicable price before your booking is confirmed. B) Payment of deposit only - Changes in transportation costs including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes, embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. 1. Even in the above cases, only if the amount of any increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges) will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday (excluding insurance premiums and any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies you have paid to us (except for any amendment charges) or alternatively purchase another holiday from us as referred to in clause 7 “Alterations and Cancellations by the Company”. Although insurance (where purchased through us) does not form part of your contract with us or of any “package”, we will consider an appropriate refund of any insurance premiums you have paid us if you can show you are unable to use/reuse or transfer your policy in the event of cancellation or purchase of an alternative holiday. 2. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option b) or c) as set out in clause 7 below. If you do not tell us that you wish to choose either of these options within this period of time, we are
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entitled to assume that you do not wish to do so and will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later.
cancellation charges and, therefore, the fees shown above will not apply. The charges will be calculated and advised to you at the time of cancellation.
3. Please note that arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place.
Occasionally, we have to make changes to and correct any errors in brochures and other material published by us, both before and after bookings have been confirmed and cancel confirmed bookings. We must reserve the right to do so. However, we will not cancel your holiday unless you fail to make full payment on time, we are forced to do so as a result of circumstances outside our control we are forced to do so as a result of circumstances outside our control or minimum numbers apply. Certain holidays are subject to minimum numbers - price boxes on the relevant pages will indicate where this is the case. We will advise you at least 61 days before departure where we are unable to operate the holiday because the required minimum number has not been reached. In this case, you will be offered the options shown below. Most changes we have to make are minor. Sometimes, we have to make a ‘significant change’.
4. A refund will only be payable if the decrease in our costs exceeds 2% of the total cost of your holiday as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. 5. We promise not to levy a surcharge within 30 days of departure. No refund will be payable during this period either. 3. INSURANCE We believe that it is essential to take out comprehensive travel insurance when you go on holiday and we strongly recommend that to do so is in your interests and those of your family. We also ask that you provide us with the details of your insurer, the policy number and the emergency contact details to assist you in the event of an accident or emergency abroad. It will be necessary for you to comply with the requirements of the policy in the event of a potential claim; e.g. reporting a theft to the local police. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. We do not check alternative insurance policies. 4. BROCHURE & WEBSITE ACCURACY The descriptions in our brochures and on our websites may be prepared many months in advance and are based on inspections made by representatives of the Company or on the Company’s behalf and on information passed to the Company. The Company does check regularly to see if information needs updating and as we are made aware of significant changes the Company website will be updated. The availability of services and amenities may be affected by local conditions, such as inclement weather or the season. Suppliers of accommodation, transport and recreational facilities can make changes with no advance notice to us. When we become aware of any significant changes, we will advise you or your travel agent at the time of booking or, if after booking, as soon as possible before departure. The provisions of clause 7 will apply when a significant change is notified after the booking. 5. PROVISION OF TRANSPORT & ACCOMMODATION The various carriers who provide transport as described in this brochure have their own terms and conditions. International and sometimes national travel is subject to international conventions and regulations (such as EU regulations). The carriers’ terms and conditions may limit and/or exclude the supplier’s liability to you, usually in accordance with applicable international conventions or regulations. For more information on these, see Clause 10(ii)f). Air travel is also subject to the operational decisions of air carriers and of airports, which may result in delays, aircraft being diverted or schedule changes over which the Company has no control. The Company can provide you with copies of all relevant conventions, regulations and conditions upon request. In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) (including any connecting flight or transfer) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. Due to the flexible itineraries that we offer, we are not in a position to state these facts in this brochure. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Due to the nature of the airline business, on rare occasions flight delays regrettably do happen. In such an event, while we will work with the airline to ensure any delay is a short and comfortable as possible, it remains the airlines responsibility to look after you. Depending on the length and cause of the delay, meals and accommodation and/ or compensation may be available. See Airline Delays and Passenger Rights in the general information above. This brochure details our sole responsibility. It is not issued on behalf of and does not commit any independent organisations/carriers whose services are featured in it. 6. ALTERATIONS AND CANCELLATIONS BY YOU (i) You may make changes to your booking, provided that notification of the change is received in writing at our offices from the lead person who made the booking and/or signed the Booking Form, or from your travel agent, at least 46 days before departure. An amendment charge of £50 to cover administration costs for each change will be added to the price of your holiday in this case. If the amendment is made less than 46 days before departure an amendment charge of £100 to cover administration costs for each change will be added to the price of your holiday. Any substantial changes to your holiday requirements may be treated as a cancellation of your original booking in which case, the cancellation charges shown below will apply. You must also pay any costs and charges incurred or imposed by any of our suppliers in making the change requested. Please note that airlines will normally refuse to make any amendment to your flight booking except upon payment of a fee, which varies from airline to airline up to, and including, the full fare. Any additional cost resulting from an earlier or later return flight other than the one scheduled, will be your own responsibility. If you make any alteration to your accommodation during your holiday, a cancellation charge will be applied. (ii) Should you or any member of your party need to cancel your holiday, the lead person who made the booking and/or signed the Booking Form must immediately advise us in writing. Your notice of cancellation will only be effective when it is received by us in writing. As we incur costs from the time we accept your booking the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total invoice cost payable excluding amendment charges, which are not refundable. Please note that when part cancellations occur, the amount payable by the rest of the party may increase. PERIOD BEFORE DEPARTURE CANCELLATION FEE PER PERSON OVER 45 DAYS LOSS OF DEPOSIT*** 33 - 45 DAYS 40% OF HOLIDAY PRICE 15 - 32 DAYS 60% OF HOLIDAY PRICE 1 - 14 DAYS 100% OF HOLIDAY PRICE DEPARTURE DATE 100% OF HOLIDAY PRICE AND THEREAFTER *** Bookings on some airlines and hotels during the peak season will have varying
7. ALTERATIONS & CANCELLATIONS BY THE COMPANY
Significant changes include the following when made before departure: • A change of accommodation to that of a lower price or standard for the whole or a major part of the time you are away • A change of accommodation area for the whole or a major part of the time you are away • A change of departure time of any transport which forms part of your holiday arrangements by more than 12 hours • A change of the overall length of the holiday by more than 12 hours • A change of the UK departure airport to one that is inconvenient for you. If we become aware of a significant change or we have to cancel the booking before departure, you or your travel agent will be notified as soon as is practically possible. You will then be offered the following options of: a) Accepting the changed arrangements as notified to you, or b) Purchasing another holiday from us. If the chosen alternative is less expensive than your original holiday, we will refund the difference but if it is more expensive, we will ask you to pay the difference or, c) Cancelling your holiday and receiving a full refund of all monies you have paid to us. In addition, if we have to cancel or make a significant change after the date you are obliged to pay the balance of your holiday cost, we will pay you reasonable compensation subject to evidence of provable loss/losses if appropriate, subject to the following exceptions: Compensation will not be payable and no liability, beyond offering the above mentioned choices where applicable, can be accepted where (1) we are forced to cancel or make a change as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate the holiday has not been reached (see above). No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one. A minor change is any change which is not significant. For touring holidays, it may be necessary to make changes to the accommodation, routing or order of the itinerary. Unless the holiday is significantly altered as a result, any such change will not be treated as a significant change. Very rarely, we may be forced by “force majeure” (see Clause 8) to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. EVENT CANCELLATION: Occasionally, advertised events are cancelled by the organisers and often at short notice. Such cancellation will not constitute a significant change to, or the cancellation of, your holiday arrangements even though we have pre-booked tickets for you. 8. FORCE MAJEURE Except where otherwise expressly stated in these Booking Conditions, we regret we cannot accept any liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event that we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include but are not limited to (and whether actual or threatened) war, riot, civil disobedience or strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, adverse flooding, fire, unavoidable technical problems with transport and all similar events outside our control. Advice from the Foreign Office against all travel or all but essential travel to a particular country or area will generally be regarded as ‘force majeure’. FCO travel advice appears on their website.www.fco.gov.uk/knowbeforeyougo which you are recommended to consult before booking and in good time before departure. The Company will act on such advice. 9. OVERBOOKING The Company cannot guarantee that the providers of accommodation and flights will not overbook. Should this happen, the Company will take all reasonable steps to prevent your holiday arrangements from being altered but, if such steps are unsuccessful, we will: (i) Advise you before your departure if such overbooking is known beforehand. Where the overbooking amounts to a significant change to your holiday, Clause 7 will apply; or, (ii) If such an overbooking is not known about before your departure, we will endeavour to offer alternative accommodation together with compensation, being the difference between the price of the accommodation originally booked and the price of the alternative accommodation. Where you do not wish to accept such alternative accommodation with good reason, the Company will take reasonable steps to repatriate you to the U.K. (by equivalent transport to that contracted) as soon as reasonably possible. In this event, the Company will, where appropriate, provide reasonable compensation to you. Other than as set out above, the Company has no liability or obligation to you where overbooking occurs for reasons beyond the control of the Company.
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10. LIABILITY (i) You to the Company: (a) It is your responsibility to arrive at places stated at the correct times and to reconfirm your return flight and departure times. The Company has no liability whatsoever to you for your failure to do so. (b) You must act and behave in a reasonable and responsible manner toward any other person you meet in the course of your travel arrangements. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you behave in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation or other service. We will have no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. (c) You accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises. (ii) The Company to You: a) We promise to make sure that the holiday arrangements we have agreed to make,perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). b) We will not be responsible for any injury, illness, death, loss (including loss of enjoyment or possessions), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or ‘force majeure’ as defined in clause 8 above c) Please note we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase in resort. Please also see Clause 11. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. d) The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question. Please note, however, our obligation is to exercise reasonable skill and care as referred to in clause 10(ii)a). We do not make any representation or commitment that all services will comply with applicable local laws and regulations and failure to comply does not automatically mean we have not exercised reasonable skill and care. e) Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £250 per person affected unless a lower limitation applies to your claim under Clause 10(ii)f) below. You must ensure you have appropriate travel insurance to protect your personal belongings. For all other claims which do not involve death or personal injury, if we are found liable to you on any basis the maximum amount we will have to pay you is twice the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under Clause 10(ii)f) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. f) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea or rail carrier to which any international convention or EU regulation applies, the maximum amount of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, the Athens Convention for international travel by sea (as amended by the 2002 Protocol with effect from 31st December 2012) and COTIF, the Convention on International Travel by Rail). Please note: where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we similarly are not obliged to
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make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the carrier for the complaint or claim in question. Copies of the applicable international conventions and regulations are available from us on request. g) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any business losses. 11. EXCURSIONS AND ACTIVITIES We may provide you with information (before departure and/or when you are on holiday) about activities and excursions which are available in the area you are visiting. We have no involvement in any such activities or excursions which are neither run, supervised, controlled nor endorsed in any way by us. They are provided by local operators or other third parties who are entirely independent of us. They do not form any part of your contract with us even where we suggest particular operators/other third parties and/or assist you in booking such activities or excursions in any way. We cannot accept any liability on any basis in relation to such activities or excursions and the acceptance of liability contained in Clause 10(ii)a) will not apply to them. We do not however exclude liability for the negligence of ourselves or our employees resulting in your death or personal injury. We cannot guarantee accuracy at all times of information given in relation to such activities or excursions or about the area you are visiting generally or that any particular excursion or activity which does not form part of our contract will take place as these services are not under our control. 12. DATA PROTECTION In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we *(and your travel agent) need to use the information you provide such as name, address, personal information including any special needs/dietary requirements, etc. We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. We are required to pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels and transport companies. The information may be required by and provided to security or credit checking companies, public authorities such as customs, border control and immigration if required by them, or as required by law. Your personal data may be stored, used and otherwise processed within the UK and/or any other country(ies) of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein. We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA. .Personal data will not be transferred to a country outside the EEA unless (1) the country to which it is transferred is one which the European Commission considers to provide an adequate level of data protection or (2) the personal data is transferred to a United States company which has signed up to the Safe Harbour scheme or (3) the personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have or (4) we are obliged to provide the personal data to a government / public authority in order to provide your holiday. We will not, however, pass any information onto any person who is not responsible for part of your travel arrangements or as we are legally obliged to do. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, (whether in the EEA or not), we cannot confirm your booking. In making this booking, you consent to this information being passed on to the relevant persons. If you have booked using our online system, please ensure that you have read our Privacy Policy. *Please note that where information is also held by your travel agent, this is subject to their own data protection policy. Your data controller is International Travel Connections Limited. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal data which we are processing is inaccurate or incorrect please contact us immediately by email communications@itc-uk.com. 13. COMPLAINTS Whilst we aim to ensure that your holiday runs smoothly, there may be times when it does not. Please follow the complaints procedure below to minimise inconvenience to all parties: 1. Any complaint should be reported immediately and directly to the supplier and, as soon as possible, to our local representative (where applicable). If you fail to follow this simple procedure, your right to claim compensation may be affected, as we will have been deprived of the opportunity to investigate and rectify the problem. 2. In the unlikely event that neither our representative nor our supplier is able to resolve the matter to your complete satisfaction, please telephone, fax or e-mail the details of your complaint during your holiday to International Travel Connections in Chester on Tel +44(0)1244 355 400, Fax +44(0)1244 355 419, E-mail Concierge@itc-uk.com. Any costs incurred in doing so will be fully refunded. 3. Once in receipt of a complaint, we will react swiftly to resolve the matter. Our aim is to rectify any shortcomings immediately, so that you can fully enjoy the remainder of your holiday. If you still have cause for complaint on your return to the UK, you are required to seek satisfaction by writing to the Company within 28 days of the end of your holiday and providing full details of the holiday and the reason for dissatisfaction. We regret that we cannot accept liability in relation to any complaint or claim which is not notified entirely in accordance with this clause.
also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found on ABTA’s website www.abta.com. The arbitration scheme is arranged by ABTA and administered independently. It provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on you in respect of costs. Full details will be provided on request or can be obtained from the ABTA website. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. Your application for arbitration and any other required documents must be received by ABTA within 18 months of the date of return from the holiday. Outside this time limit arbitration under the Scheme may still be available if the company agrees, but the ABTA Code does not require such agreement. For injury and illness claims, you may like to use the ABTA mediation procedure. This is a voluntary scheme and requires us to agree for mediation to go ahead. The aim is to help you resolve your dispute in a quick and cost effective way. Details on request or from www.abta.com. 14. FINANCIAL PROTECTION When you buy an ATOL protected flight or flight inclusive holiday from us, you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/ or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. We are also a member of ABTA (ABTA number V2359). If your holiday does not include flights, ABTA will financially protect your holiday by ensuring you receive a refund or, if your arrangements include return travel to the UK (other than flights) you are returned to the UK in the event that your holiday cannot be provided as a result of our insolvency. Please go to www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. 15. LAW AND JURISDICTION We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) except as set out below. We both also agree that any claim must be dealt with by the ABTA arbitration scheme referred to above or Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).
VILLAS/CRUISES/SPORTS TOURS 1. DAMAGE/SECURITY DEPOSITS Villa and apartment complexes require you to prepay a security deposit for the sole purpose of insuring the owner against any breakages, accidental damage or such caused by your negligence, losses, extra cleaning or outstanding accounts which you may have incurred during your stay. If damage exceeds the maximum applicable amount, you will be responsible for the full cost. The amount will be confirmed to you at time of booking and refunded post your holiday once the villa management agency has inspected the villa on the day of your departure. The inspection where possible will be conducted before you vacate the property so that reimbursement can be approved immediately or any remedial action mutually agreed. However, if this is not practical due to early/late departures the inspection will be conducted on the day of departure and reimbursement made no later than 3 weeks after departure. If you discover any problems or breakages on arrival please report them immediately to avoid any misunderstanding once your rental period has ended. 2. SUPPLIERS’ CONDITIONS Many of our third party suppliers have their own terms and booking conditions and you will be bound by these as they apply to your contract with us as far as the supplier is concerned. Our supplier’s conditions will also apply to your contract with us, and in the event of any conflict between the supplier’s conditions and our conditions, the supplier’s conditions will prevail, unless any term in the supplier’s conditions is deemed to be invalid or unenforceable, in which case our conditions will prevail. Some of our suppliers’ conditions may limit or exclude liability on the part of the relevant supplier and, by virtue of their application to your contract with us, may also limit or exclude our liability to you, and they are often subject to international conventions. Where relevant, copies of such conditions may be available for inspection at the office of the relevant supplier. Copyright - International Travel Connections Ltd and mb LAW July 2012
As we are a Member of ABTA, membership number V2359. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can
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ESSENTIAL INFORMATION We fully recognise that the choices you can make concerning your chosen accommodation, the destinations you wish to visit and your airline carrier are vast. Our specialist team is able to provide helpful information including flight details, car hire and basic costs for all accommodation. Once you have decided on a preferred itinerary, simply contact one of our Travel Specialists for advice and a full holiday recommendation by telephoning the number shown in the brochure or on our website. As we have first hand intimate knowledge of the destinations we feature, we will of course be pleased to discuss and advise you on the most appropriate holiday that meets your requirements. As there are many holiday choices available to you please call for a personalised quote. Our Travel Specialists will confirm the price of your specific holiday requirements at the time of booking. As our brochure is prepared many months before the start of the holiday season, any prices and added value offers are subject to availability at the time of booking. Any prices shown are for guidance only and we therefore recommend strongly that you contact us to obtain the most up-to-date holiday price. WHAT YOUR HOLIDAY PRICE INCLUDES 1. Air travel as booked and detailed in our confirmation of your booking 2. Accommodation as booked and detailed in our confirmation of your booking. 3. Meals, as shown in the hotel description and on your confirmation. “Breakfast” usually means continental breakfast, unless stated otherwise. “Half board” is breakfast and evening meal, which is generally with a restricted choice of menu or restaurant. “Full board” is breakfast, lunch and dinner. “All-inclusive” is breakfast, lunch, and dinner with house wine, snacks, unlimited bar drinks (excluding champagne and some premium brands) served by the glass. 4. Return transfers from airport to hotel/resort unless stated at the time of booking. At destinations where transfers are provided by the hotel, you may be transferred along with other hotel guests arriving on the same flight. 5. Services of an ITC Luxury Travel representative in most of our featured destinations. 6. Mandatory hotel taxes and service charges. 7. United Kingdom departure tax and passenger service charge (for all international departures). Children under 2 years of age, who have not been allocated seats, are exempt from this tax. 8. Luggage allowance as determined by the carrier, the amount will be detailed in the travel documents. 9. British citizens’ visas for entry into Egypt. 10. Special offers that are available at the time of booking. WHAT YOUR HOLIDAY PRICE EXCLUDES 1. Some overseas airport departure taxes (generally £15 - £30 per person, per island/country, payable locally In the local currency or US$). Also cruising tax (as applicable) between US$2 and US$4 per person, per day is payable locally.
tickets with the travel documents but you will be issued with a letter of confirmation of the flight booking which should be handed in at the check-in desk. 5. Certain airlines operate an on-line check-in prior to departure. If you wish to utilise this method we cannot be responsible for any errors or changes in seating arrangements. Please check your invoice, tickets and all other documentation carefully as soon as you receive them. Contact us immediately if any information appears to be incorrect or missing as it may not be possible to make changes later. ADVANCE PASSENGER INFORMATION AND APIS UK and overseas governments require all passengers travelling by air to provide certain personal information known as Advance Passenger Information or API this means your passport/ identity card details and in some instances, your contact and other information, are provided to the authorities before you travel. Some governments also require airlines to provide them with direct access to airline passenger bookings, which may contain other passenger data. It is important that the information provided is accurate so you pass through Immigration on arrival without delay. You must provide this information when requested to do so which may be in advance of travel. PASSPORT & VISAS Each passenger including children are required to hold their own full and valid passport for visits to all the destinations that we feature. Most non-eu countries require that passports are valid for at least six months after the departure from their country. Please visit www.fco.gov.uk/travel for the individual country‘s passport and visa requirements for British citizens with a British passport or contact us for further details. A full British passport presently takes approximately 2 to 6 weeks to obtain or renew. If you are 16 or over and haven‘t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. All information we provide in respect of visa or passport requirements is given in good faith and as known at the time it is provided. However, requirements may change and you must check the up to date position in good time before departure. For countries requiring visas, there should be at least one blank page in the passport to facilitate the visa stamp. Please note that some countries may require two blank pages for entry and departure visas. If you, or any member of your party, do not hold a British citizen’s passport and/or do not reside in the UK, you must check the entry requirements with the embassy of the country/ies you will be visiting. Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country.
2. Travel Insurance, which you must have in force prior to your departure
Subject to compliance with the applicable conditions, we can issue an electronic travel authority for entry to Australia (ETA). Please advise us at the time of booking if you require assistance.
3. Charges made by the hotel in respect of infant’s requirements and baby sitting.
Travel to and via the USA
4. The services of ITC Luxury Travel’ representatives at the destinations where there are no local representatives.
Visa Waiver Programme (VWP) and Electronic System for Travel Authorisation (ESTA)
5. Items of a personal nature - drinks, laundry, room service, telephone calls, etc. and any tax payable on these.
In order to enter the USA, every person travelling (including children) must have a visa unless they qualify for the Visa Waiver Program (VWP). Most British citizens residing in the UK will qualify for the VWP (which covers visits of up to 90 days) but please see the important note below. All visitors to the US (including children) who are eligible for the VWP must apply for authorisation to travel to the US in advance in accordance with the Electronic System for Travel Authorisation (ESTA). You must complete an online application for authorization to travel on the ESTA website (details below) at least 72 hours before your flight to the US departs but you are recommended to apply earlier. Providing the application is accepted, you will be provided with approval via the website. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. You should make a note of the ESTA approval number when you receive it. There is currently a US$14 per person fee payable when you apply for your authorisation to travel. The ESTA is valid for two years and can be applied for at any time. It is very important that you complete your ESTA application using the exact address as displayed on the documentation you receive. If you have booked a flight only or the address of your accommodation is confirmed on arrival, please use the address as stated on your holiday invoice/ tickets. It’s recommended that the ESTA is applied for as soon as you have booked your holiday.
6. Visa and passport charges. 7. Cost of inoculations or other medical requirements of the country of your destination or compulsory or non compulsory medication. 8. Gratuities where service charges are not mandatory. 9. Any applicable surcharges - see Price Policy (Clause 2 of our Booking Conditions). 10. 2% charge for payments made by credit or charge card. 11. Tourist Tax in some destinations. 12. Excess baggage charges on aircraft and ground transport. 13. Local charges. 14. Charges for equipment for leisure activities or for excursions. 15. Excess fuel surcharges. 16. Any items not expressly included in the cost of your holiday. TICKETS AND OTHER DOCUMENTATION Approximately 14 days prior to departure, providing we have received full payment, you will be sent your travel documentation. Remember that you must check-in at least 2 to 3 hours before take-off for most flights (depending on the airline). Please also ensure to check the correct airport terminal for departure. As the airline allocates seats on a first-come first served basis, we advise you to check-in as early as possible so that, if you are travelling in a party, you are less likely to be separated. Please check your flight times carefully on your ticket as these are subject to change and may well vary from those on your confirmation invoice. Should you fail to check-in on time and you miss your flight, we do not have any liability to you. Please note: 1. All tickets issued in conjunction with our holiday packages are non-changeable and non-refundable. For restrictions on pre-seating requests, please see ‘preseating on aircraft’. 2. Special meal requirements must be made at the time of booking 3. Full details of any disability or medical condition which may affect your holiday arrangements and any related special requirements must be disclosed to the Travel Specialist at the time of booking. These details must be confirmed in writing. We will endeavour to accommodate any special requirements, with the airline and service providers. 4. Tickets (a) if paper tickets are issued these will need to be taken to the airport of departure and handed in at the check-in desk. (b) if the airline operates an e ticket system you will not be issued with paper
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Important note; Not all British visitors to the USA will qualify for the Visa Waiver Program. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. Other exemptions also apply. If you are in any doubt as to whether you may require a visa, please contact the US Embassy, Consular Information Unit, 24 Grosvenor Square, London W1A 1AE or visit the website www.usembassy.org.uk or contact them on 020 7499 9000 before making your booking with us. Visa requirements may change. Further information on entry requirements for the USA are available at http://travel.state.gov. You must also check entry requirements at the time of booking and in good time before departure as requirements may change. HEALTH REQUIREMENTS You must ensure you are aware of and comply with any health requirements, recommendations and precautions such as vaccinations for every country you are visiting. For the latest information please visit www.gov.uk/foreign-travel-advice or www.nathnac.org and search for the country which you are travelling to, for the latest health requirements. For travel to Europe, we strongly recommend that you obtain a European Health Insurance Card (EHIC) for which you can apply for free of charge online at www.nhs.uk/ehic and read details of the cover provided by an EHIC. Please note that the EHIC is not a substitute for travel insurance and may not cover the total cost of health cover. It does not cover the cost of repatriation to the UK if required for medical reasons. You must have adequate insurance cover for all medical costs which will not be covered by the EHIC or you will be personally responsible for payment of these to the hospital/ medical practitioner. Payment may be required at the time of departure from the hospital or at the time of receiving treatment. If you have a pre-existing or current medical condition of any kind or if you are pregnant, then you must get clearance to travel from your own doctor. Please also check the terms of your travel insurance policy. Pregnant
ladies are not accepted by most airlines after 28 weeks of pregnancy. IMPORTANT: It is your responsibility to ensure that you hold the correct, valid documents for the country/ies you are visiting and have obtained and have proof of any compulsory vaccinations. You should also carry written confirmation of any medication Requirements you may have. Further, we cannot accept responsibility if you are refused passage on any airline or other transport or entry into any country due to the failure on your part to carry the correct documentation. If failure to do so results in fines, surcharges, claims, financial demands or other financial penalties, costs or expenses being imposed on or incurred by us, you will be responsible for indemnifying and reimbursing us accordingly. LUGGAGE ALLOWANCE Allowances vary according to the carrier, destination, route and the class of travel booked. You will be advised of the specific allowances and restrictions with your travel documentation. Should you require these at the time of booking, please ask your Travel Specialist. Please note: 1. Many airlines restrict the weight, size, dimensions and contents of hand luggage. For further details please check with the airline you are flying with. 2. The airline may impose a charge payable by you at the check-in or refuse to allow the luggage to be checked-in until the weight and dimensions are within the prescribed limits if your luggage is over the prescribed allowance. We will not be responsible for any such charges or be liable for the cost of any items which you are unable to check-in and are left at the airport. 3. There are restrictions on the contents of hand luggage to be taken on board an aircraft. You are advised to visit www.gov.uk/hand-luggage-restrictions to check the applicable requirements or restrictions before departure. AIRLINE DELAYS & PASSENGER RIGHTS If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. Full details of these rights are posted at EU airports and are also available from airlines/ airline websites or visit www.caa.co.uk. Please note that any compensation or other payment due to you is the responsibility of the airline and will not automatically entitle you to a refund from us. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to passengercomplaints@caa.co.uk or see www.caa.co.uk - Referring Your Complaint to the CAA . Please check your travel insurance policy for compensation following airline delays. Where long flight delays result in lost holiday time, refunds are not given by suppliers for unused accommodation as rooms are held for delayed arrivals and are not re-let. Please also note that an airline carrier may, if circumstances so require, divert, postpone or delay any flight, or alter the airport of departure or arrival and may, without notice, substitute alternative carriers or aircraft. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. The flight timings shown in our brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. The latest known flight times will be those shown on your tickets or confirmation of the flight booking, which will be despatched to you approximately two weeks before departure. You must, accordingly, check your tickets very carefully immediately upon receipt to ensure that you have the correct flight times. It is possible that the flight times may be changed even after tickets have been despatched; we will contact you as soon as possible if this happens. BANNED AIR CARRIERS In accordance with EU Regulation No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU. The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm We are also required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause 7 of our Booking Conditions “Alterations and cancellations by the Company” will apply. NON PACKAGES Some of the holiday arrangements we sell are not “packages” in accordance with the Package Travel, Package Holidays and Package Tours Regulations 1992. For these arrangements, the acceptance of liability set out in Clause 10(ii)a) of our Booking Conditions will not apply. Instead, we will use reasonable skill and care in the performance of any services which we or any of employees provide subject to and in accordance with the other terms of the Booking Conditions. For services which are provided by third parties such as hoteliers and transport companies, we will use our reasonable skill and care in selecting reputable suppliers.
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SPECIAL REQUESTS
ACCOMMODATION CHECK-IN/CHECK-OUT
Any special request must be advised in writing well in advance of departure if it was not already stated on your original booking form or at the time of booking. We will make every reasonable effort to make the arrangements.
The standard international practice is to let rooms from midday to midday but this can vary between 10:00am and 3:00pm. Therefore, if you check-in immediately after a night flight, this would normally count as one night’s accommodation. Similarly, if your return flight is at night, you will normally be required to vacate your room at 12:00 noon prior to leaving for the airport. Day rooms are subject to availability and cost and can be arranged locally with the accommodation management. In order to guarantee an early check-in or a late check-out, the pre-payment of an extra night’s accommodation will be necessary. Please check at the time of booking.
We do not however, have any legal liability to you in the event that we or a third party is unable to comply with your special requests. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. You will not be entitled to cancel (without paying our normal cancellation charges) if we are unable to comply with your special request. We regret that we cannot accept any conditional booking (i.e. any booking that is specified to be conditional upon the fulfilment of a particular request).
Guests may be asked to present a credit card or a substantial cash deposit upon check-in to guarantee payment of extras/incidentals. The use of room safes is recommended and items of value should be deposited with the hotel. HOTEL ACCOMMODATION CATEGORIES
PRE-SEATING ON AIRCRAFT
Throughout our featured destinations, there are no official hotel ratings. Room and suite category descriptions which are referred to throughout the brochure are set by each individual hotel - the terminology is not our own.
Pre-seating can be arranged on most international carriers. However, the seating available will be limited and once this limit is reached, airlines will only allocate seats at check-in and this cannot be overridden. Pre-assigned seats cannot be guaranteed as airlines do not undertake to provide any particular seat in the aircraft. Therefore, you agree to accept any seat that may be allocated on the flight in the class for which the ticket has been issued.
Therefore, you will find that some accommodation categories and their respective prices will be determined purely by location (the proximity to the beach for example) and some by the décor of the accommodation itself. Others will be a combination of the two. When we use the term ‘Ocean View’, it means just that - that the sea can be seen from the room, patio or balcony, but please note that sometimes, the view may be partial or at an oblique angle.
Certain airlines now operate a voluntary online system to book your seats in advance, please see your travel documentation to see if this is available. Depending on your airline, you may be able to check-in online in advance.
BEACHES
Please note: 1. Bassinettes for babies must be booked at the time of booking and are on a first come first served basis. Due to airline availability bassinettes cannot be guaranteed. 2. If you have any special seating, dietary or other requirements as a result of any disability, reduced mobility or medical condition, please advise us at the time of booking or as soon as you are able if you are not in a position to do so when booking. We will pass such information to the airline concerned but cannot guarantee that they will be met.
SAFETY OVERSEAS
TAXES
Safety standards and rules are set by each country. These may not be equivalent to those of the UK and, in some cases, could be lower. This includes activities, public transport, taxis, theme parks and other recreational facilities.
We will advise at the time of booking and with the travel documentation when, and if, any local taxes are payable in respect of the arrangements you have booked with us.
Many hotels do not have lifeguards on duty at the swimming pool and some may have signs indicating that swimming is at your own risk. Please act responsibly, particularly with children, as the depth and design of hotel pools vary. We suggest that, in all cases, you familiarize yourself with each pool, particularly prior to diving or allowing any children travelling with you to swim.
FACILITIES IN HIGH/LOW SEASONS
WEATHER & PUBLIC UTILITIES Public utilities and continuity of services, such as water and electricity should not be taken for granted at your destination. On tropical islands and in less developed countries, there may be interruptions to the supply. Occasionally in the tropics, severe storms and cyclones do occur. Generally, the “hurricane season” in the Caribbean, North and Central America is from June to November and in the southern hemisphere, cyclones can occur between December and April although this varies between regions and areas. It is advisable to check, prior to departure, for any unusual weather that may affect the enjoyment of your holiday. Further information is available at www.metoffice.gov.uk. CUSTOMERS WITH ANY DISABILITY, MEDICAL CONDITION OR REDUCED MOBILITY If any member of your party has any medical condition, disability or reduced mobility which may affect your holiday or any special requirements as a result (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any change in your condition, disability or mobility occurs. You must also promptly advise us if any such condition, disability or reduced mobility which may affect your holiday develops after your booking has been confirmed. We are not a specialist disabled holiday company, but we will do our best to cater for any special requirements you may have. We will make every effort to recommend the most suitable holiday for you as we do have a specialist department who will be able to provide information to you. For further information, call us to discuss your holiday requirements. Within the EU, airlines will facilitate access to air transport for disabled persons and persons of reduced mobility and ensure they receive assistance when travelling by air in accordance with EC Regulation 1107/2006. This also applies to passengers departing from an airport situated outside the EU to an airport situated within the EU if the air carrier is an EU Community Air Carrier. Due to the nature of some of our hotels/destinations, many may lack the simplest facilities, such as ramps for wheelchairs and door access. This may apply to shops, restaurants public transport and recreational facilities.
All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ ATOLcertificate. All monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for so long as we do not fail. If we fail, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.
BUILDING WORKS
Please note that on aircrafts used for flights between islands extra luggage restrictions will apply. We will try and ensure that special requirements relating to disability or mobility needs can be accommodated but this cannot be guaranteed.
When properties provide cots for infants, you must check you are happy with the standard and safety prior to use. Caution should be exercised with regard to some room facilities (such as tea and coffee making machines, Jacuzzi baths, etc). Parents should ensure that the standards for childcare and the facilities of the children’s clubs meet their requirements. Further information is available on request.
FINANCIAL SECURITY PROVISION
Please note that all beaches at the accommodation/ resorts featured are open to the public unless specifically stated otherwise. Minimum clothing restrictions may operate on beaches in certain countries. We cannot guarantee beaches in every country will be manned with lifeguards or provide flags for information on currents and conditions unfavourable or favourable for safe swimming or Watersports. You must satisfy yourself that conditions are safe for swimming before doing so. We strive to ensure that your accommodation will not be in an area of construction and that your accommodation will not be undergoing substantial refurbishment which may cause you inconvenience. We have no control over building works our hoteliers are carrying out or building works which are being carried out in the immediate locality of your accommodation. If it comes to our attention that building works are being carried out which will or may have a material effect on your holiday we will notify you as soon as we become or are made aware of the nature of the works and whether the works will or will not cause you undue inconvenience.
INTER-ISLAND & OVERSEAS INTERNAL FLIGHTS
are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitrations scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Tel: 020 3117 0500 or visit www.abta.com.
In low seasons and periods of low occupancy, a few facilities at some hotels/ resorts may close. For example, a pool may be closed for maintenance or a restaurant for refurbishment. We will advise you of any changes to the availability of the facilities and of any work taking place known to us at the time of booking or as soon as we have been informed. NATIONAL AND SPECIAL RELIGIOUS PERIODS There may be restricted facilities e.g. restaurant / shop opening times, availability of public transport, recreational facilities etc, during national holidays and/or religious periods or festivals. Ramadan is observed in Dubai, Oman, Bahrain, Qatar, Malaysia, The Maldives, Indonesia, India, Egypt and Morocco. It is observed in the ninth month of the Muslim Calendar, the exact dates are determined by the lunar cycle. During this period, there are restrictions with regard to eating, drinking and smoking in public during daylight hours. CAR HIRE ITC Luxury Travel only deal with reputable car hire companies and, in the high season in particular, we strongly recommend that you pre-book your hire car to guarantee availability. Hirers must normally be 23 years of age or over (minimum of 25 years for prestige cars) and hold a FULL and VALID British driving licence, which must be carried at all times. Local licences (if applicable) are obtainable from the hirer or main police stations upon presentation of a British driving licence and must be paid for locally, together with petrol and optional extra insurance. When collecting your hired car, you will be asked to sign the hire car company’s standard hire agreement. This agreement is likely to contain provisions that limit or exclude the hire car company’s liability to you in certain situations. Please read the agreement carefully and ensure that you have adequate insurance cover. In some countries compulsory collision damage waiver is required. A credit card will be required as a deposit against fuel, insurance waiver, additional child/baby seats or other costs. For infants, front airbags may not be disconnected in certain vehicles, please check with the hirer. You are advised to take out additional insurance if voluntary such as collision damage waiver or equivalent for the country of your destination. AIRPORT TRANSFERS We will provide private vehicle transfers where possible. However, when a hotel provides transfers these may, on some occasions, be by coach or shared minibus, or by motor launch as appropriate. Please note that excess luggage will necessitate the need to supply an extra vehicle, which will incur an added charge. If you are travelling with luggage in excess of your airline allowance, please advise us so that we can make the necessary arrangements. Where helicopter transfers are available, your luggage may need to be transported by road and for return flights, your luggage may have to be collected from your accommodation early in the morning. Helicopter transfers are not generally available after dark. TRAVEL ADVICE The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad. For further information please visit www.gov.uk/knowbeforeyougo. ABTA - The Travel Association International Travel Connections Limited is a member of ABTA membership number V2359. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We
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Sales Telephone: 01244 355 535 Travel Agent Telephone: 01244 355 505
International Travel Connections Limited, Concorde House, Canal Street, Chester CH1 4EJ Email: info@itc-uk.com Web: www.itcluxurytravel.co.uk Your call may be recorded for training purposes.
International Travel Connections Limited Registered in England 1030986 VAT No. GB 421 9230 80 All information correct at time of going to print Š All Rights Reserved 2014
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