ITM Building Business August 2013

BUILDING BUSINESS THE LATEST NEWS FROM YOUR BUILDING SUPPLIES SPECIALIST

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ISSUE 50 : AUGUST 2013

2013 ITM CUP DRAW INSIDE

HOUSE INSURANCE

ACC

BEWARE OF ESTIMATING REPLACEMENT COSTS PG 9

SELF-EMPLOYED BUILDERS ARE OFTEN UNDER-COVERED PG 14-15

READING BUILDING BUSINESS WILL CONTRIBUTE TOWARDS YOUR LBP SKILLS MAINTENANCE REQUIREMENT. ENSURE YOU LOG THIS IN YOUR ITM DIARY TODAY. AUGUST 2013

WEATHERTIGHT REMEDIATION

LEAKY BUILDINGS

SERIES OF ARTICLES ON WEATHERTIGHT REMEDIATION ARTICLE SEVEN OF NINE

HOW IT COMES TOGETHER ON SITE. Written by Harry Dillon Re-cladding projects are like renovations on steroids, there are very few aspects of the house that won’t be affected. It is a very stressful time for the homeowner. All they typically get at the end of it is the house they thought they bought in the first place and all they have to show for it is usually a bigger mortgage. It is not just the homeowner who is effectively the client. Their funder has a vested interest in restoring value in their collateral. The TA along with government may also be contributing if the client is participating in the Financial Assistance Package scheme. On multi unit sites, a body corporate will be involved and usually an elected building committee will represent all of the owners.

OCCUPANTS Whether the building occupants are going or staying can make a significant difference to the operation and efficiency of a project. Some owners may not have the desire or the means

to vacate their home. If they are vacating, will they be taking their chattels, too, as there may be insurance implications for them remaining?

It is also much more efficient if household items don’t have to be moved or protected during the repair process.

MINIMISE YOUR RISKS As has already been seen in Canada, where they have been dealing with a similar problem for 20 years, we are already carrying out 2nd generation repairs in NZ. As we all know, builders carry significant latent liability for our work.

Therefore it is critical to minimise any risks and consequences of future failures. Getting the repair done right is simply the best way to achieve this. Working with suitably experienced professionals is critical. A builder should expect a designer to provide details that are timely, that work and are appropriate. The law is getting much clearer on this. If the builder comes up

IN THIS ISSUE Leaky Buildings The New LBP Website Scyon Cladding Cutting and Grinding Safety Products Concrete Safety House Insurance

2-3 4 5 6-7 8 8 9

Builder Liability 10-11 ITM Cup Coaches Interview 12 ACC Injury Coverage 14-15 GIB Innovation 16 GIB 50 Years in Christchurch 17 Preventing Falls from Heights 18 Roof Edge Protection 19

The E Bracket The ITM Fishing Show Squeak-free Floors Polycarbonate Roofing ITM is Getting a Facelift ITM Store Details ITM Cup Promotion

PLUS YOUR FULL 2013 ITM CUP DRAW! 2

For feedback contact: ITM Support Office, PO Box 101556, Rosedale, Auckland. buildingbusiness@itm.co.nz, Ph: 09 415 2787

19 20 21 22 23 23 24

DOCUMENT, DOCUMENT, DOCUMENT Builders, myself included, are not exactly well known for their paperwork, but good record keeping helps variation management and really helps resolve current or future potential disputes. In addition, documenting all the damage discovered with location specific photographs builds a historical record of what was found.

Quality control systems and good site supervision can assist in catching even minor errors or omissions in the rebuild process that could otherwise accumulate and contribute to future building failures.

Discovering as much damage as early as possible allows budgetary implications and design clarifications to be dealt with right at the start. This is especially important if the damage is worse than initially assessed.

On every project I have been involved with there is at least some degree of non-compliant work discovered in the original structure. How is this dealt with?

Other things to consider include the temporary bracing that may be required as the removal of bracing (either external or internal) or removal of cladding to allow for concrete nib installation may affect the integrity of the structure.

TIMBER – LEAVE, TREAT OR REPLACE? A fundamental question for most remediation projects is what timber to leave in, treat insitu or replace. There are many types of timber rot and ways of testing for them. Visual and strand tests, for example, have their uses but also their limitations. The only way to be absolutely certain of its type and history is a lab test. Some rots are visually hard to detect and timber sampling of what appears to be sound wood (even if only

The author: Harry Dillon has been involved with the repair of more than 300 homes as a builder over the last ten years. This article represents Harry’s views which may not necessarily be same as the Ministries.

COMING UP IN OCTOBER The next article in the series will go back to basic first principles of weathertight design to get a better remediation solution.

as a datum) can help prevent the consequences of leaving structurally unsound timber behind.

Having suitably qualified and experienced experts to interpret and instruct not only helps with compliance but could also potentially help narrow a builder’s related latent risks. If builders have doubts about what has been instructed they can simply get testing carried out themselves as an inexpensive form of insurance.

WEATHERTIGHT REMEDIATION

with his own detail or builds something that is on the plans that they know will possibly fail, who is liable if it does?

As with risks on any type of project, understanding the risk is key to managing it.

w up areas for Suggested follo n more informatio using website: Ho d an g in o Build z/ws-info-forwww.dbh.govt.n nals building-professio using Ho and o The Building publications: ediation Design • Guide to Rem Diagnosis of • Guide to the Leaky Buildings Timber in Leaky • Dealing with Buildings Issue 1: • Code Watch October 2011

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50 ISSUES!

It’s our 50th issue of Building Business, so to celebrate we’re giving away 50 x ITM Cup beanies.

The first 50 entries will get the prize. Just tell us by Saturday 17th August which team is the current holder of the Ranfurly Shield.

Text your answer to 5775 or email: buildingbusiness@itm.co.nz.

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LBP NEWS

NEW WEBSITE FOR LICENSED BUILDING PRACTITIONERS THE MINISTRY OF BUSINESS, INNOVATION AND EMPLOYMENT AND THE BUILDING PRACTITIONER BOARD ARE PLEASED TO ANNOUNCE THE LAUNCH OF THE NEWLY DESIGNED LICENSED BUILDING PRACTITIONER (LBP) WEBSITE.

LBPs and the public can access the new LBP website at www.lbp.govt.nz LBPs will find the information on the new site familiar, as the first phase involved the migration of scheme information from the former Department of Building and Housing site to its new home.

The site and its developing features will give flexibility for information sharing to help keep LBPs informed, without the need for LBPs to become experts on ‘surfing the web’. It will also help members of the public who engage building practitioners to understand the requirements and merits of using LBPs. The LBP online system and the LBP register are now housed on the new LBP website.

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The LBP website launch has coincided with the recently rebranded ‘LBP update newsletter’ which is intended to alert practitioners to any relevant scheme information or industry updates. LBPs who have not received this newsletter are urged to log-in to the LBP online system and check they have provided a current email address.

FURTHER INTENDED LBP WEBSITE CONTENT IMPROVEMENTS INCLUDE: • Incorporating links to relevant information such as MBIE online training clips, building regulations and health and safety • Easy identification of relevant industry associations • Help to find relevant skills maintenance activities

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Cement burn can be prevented by covering your skin and by making sure it doesn’t soak through clothing.

HAVE RUNNING WATER HANDY Always have clean running water on-site for washing.

PROTECTING YOUR EYES A concrete splash in the eye is painful and can cause severe damage. When working around wet concrete, always wear appropriate eye protection.

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8

continues to irritate, seek medical attention.

CEMENT DUST – KEEPING YOUR LUNGS CLEAN Cement dust from the cutting process can cause all sorts of problems with respiratory systems.

Where possible use wet cutting, but if this is not practicable then make sure that the appropriate PPE is worn - talk to your safety equipment supplier to make sure that you are using the correct type of mask.

Following the simple safety controls outlined above is a good start - for more information contact (0800) SITE SAFE, email: comments@sitesafe.org.nz or checkout www.sitesafe.org.nz.

BUSINESS SUPPORT

HOUSE INSURANCE IS CHANGING BE VERY CAREFUL IF YOU’RE ASKED TO ESTIMATE REPLACEMENT COSTS. For many years now your house has probably been insured for its replacement cost, based upon its area in square metres. Insurers agreed to replace your home to the same area, regardless of how much it cost.

As a result of the Canterbury earthquakes insurance companies are changing the way they insure homes. They found that the rate per square metre varies enormously and their models were incorrect. They are now going back to how it was done here twenty years ago, the way it is done everywhere else in the world, a replacement sum insured.

This means you’ll need to work out the replacement cost of your own home or rental this year when your insurance falls due.

Insurers will be providing an online ‘calculator’, which will theoretically calculate the cost to replace your home, and will be asking a lot of questions.

FOR EXAMPLE: - construction standard (average, quality, prestige) - construction material (timber, steel frame, block, brick…)

- cladding (brick veneer, weatherboard, stonework, plaster…)

- ceiling height - roof (metal, concrete tiles, slate…)

- slope of land

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area of home garaging carports verandas heating/air conditioning (gas, electric radiators, heat pump, ducted, warm water…) decks sheds pools fencing paving retaining driveways etc

The sum insured you select will be the most that the insurance company will pay.

You will also need to consider the cost of demolition, professional fees and the particular terms of your policy (such as whether it includes or excludes GST).

A WORD OF CAUTION This is the tricky bit. As a builder you may be asked by customers, friends, family or neighbours to tell them or help them work out a replacement cost. Be very careful! If the sum insured you suggest is not enough in the event of a claim, then you could be held liable for the difference.

We have already started fielding enquiries from builders asking whether they can get insurance for giving insurance replacement cost valuations. The short answer is no, if you start doing this you do so at your own risk! We highly recommend that you check the terms of your liability insurance to see what’s covered and what’s not in regard to professional advice.

Builtin New Zealand is a specialist in construction liability insurance, with policies tailored to meet the needs of builders and tradespeople.

For more information visit www.builtin.co.nz/Insurance or email Ben Rickard at ben@builtin.co.nz or call him on (07) 579 6259 or 0275 212 014.

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LEGAL

WHEN IS A BUILDER FINALLY FREE OF LIABILITY FOR DEFECTS? A REGULAR COLUMN BY GEOFF HARDY A COMMERCIAL LAWYER

I AM QUITE OFTEN ASKED HOW MUCH TIME HAS TO ELAPSE BEFORE AN OWNER CAN NO LONGER INSIST ON THE BUILDER RECTIFYING CONSTRUCTION DEFECTS. THE SHORT ANSWER IS - UP TO 10 YEARS - BUT IT DEPENDS ON THE CIRCUMSTANCES. The first point to note is that it has nothing to do with the defects liability period in your building contract. Every standard form building contract, from the “small works” contracts right through to the contracts used for major infrastructure projects in New Zealand such as NZS 3910, provide for a defects liability period.

These periods typically range from 30 days to 3 months.

They are a bit of a misnomer, actually.

They should more properly be called “defects notification periods” because they are the period during which the owner or Principal can notify the builder that there are defects in the works that require fixing. Typically the builder is then required to fix the defects within a reasonable time after

“The homeowner merely has to say that there is a defect, and he is presumed to be correct, unless and until the builder proves otherwise.”

notification, which may be some time after the expiry of the defects liability period itself.

Many people mistakenly assume that once the defects liability period expires, the owner has no further right to insist on defects being fixed. That is not correct. Four different laws already give the owner similar rights to what the defects liability

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provisions do, but for a much longer period.

So you would have to wonder what the point is in having defects liability periods at all.

The main attraction of these defects liability provisions, however, is that the builder will normally fix the defect automatically, without an argument. After the warranty expires, the owner might have to argue the point, or refer the dispute to a judge, arbitrator, adjudicator or Disputes Tribunal referee.

The defects liability provisions are an express promise by the builder to rectify notified defects, so they are easy to enforce.

The only argument is likely to be over what exactly constitutes a defect and what exactly constitutes rectification.

DEFECTS LIABILITY PERIODS ARE GETTING LONGER The Building Act is about to be amended to introduce a one year warranty for residential building work. A homeowner will have 12 months from completion to notify the builder of a defect, in which case the builder must rectify it within a reasonable time. But this is a warranty with a little more bite to it. First, the homeowner merely has to say that there is a defect, and he is presumed to be correct, unless and until the builder proves otherwise. And secondly, any subsequent owner can enforce the warranty against the original builder, provided they are still within the 12 month period.

What this means is that in residential projects, the existing defects liability periods will automatically

Builders will want to dispute the claim when the alleged defect is actually due to fair wear and tear, or natural causes, or lack of maintenance or repair on the owner’s part, or some other tradesman for whom they are not responsible, or it is a trivial, cosmetic blemish rather than an actual defect, or the standard of finish the owner is demanding is beyond what was agreed and paid for. Some of those exceptions are recognised exceptions to the one year warranty, but not all of them. And if the builder says that an exception applies, once again the onus will be on him to prove it.

LIABILITY CONTINUES FOR UP TO 10 YEARS The reason why this new 12 month warranty is overkill, is that the homeowner already has four different 10 year warranties available to him. Those warranties can be found in the law of contract (when the builder broke some promise he made to the owner), the Building Act (when the builder breached an implied warranty), the Consumer Guarantees Act (when the builder breached an implied guarantee), or the tort of negligence (when the builder was careless in the way he went about his work).

“Many people mistakenly assume that once the defects liability period expires, the owner has no further right to insist on defects being fixed.”

Let’s start with the contract warranty. It is a fundamental premise of every building contract (whether express or implied) that the builder will do a competent job in return for the money he gets paid. Doing a competent job includes fixing defects that emerge in the workmanship or materials, or paying compensation to the owner for the cost he incurs in getting someone else to fix them. The law of contract will force the builder to do that. Admittedly, only the owner who hired the builder can enforce the contract against him, and sometimes contracts contain exclusion clauses or limitations of liability which reduce the builder’s exposure. But that is where the Building Act warranties come in.

Every residential building contract since 30 November 2004 automatically contains the warranties in section 397 of the Building Act. The same applies to any sale agreement by a spec

builder or residential developer to his purchaser.

Those warranties basically say there won’t be any (major) defects in the building, and those warranties can’t be whittled down by exclusion clauses or limitations of liability. Furthermore, the benefit of those warranties passes to subsequent owners.

LEGAL

become 12 month periods by default, regardless of what the building contract says. That will keep builders on tenterhooks for longer. If they are notified of a defect within 12 months, they will need to rectify it at their own cost (as they do now) except where they dispute the claim.

There is a similar (but not identical) set of warranties under the Consumer Guarantees Act, except that they are referred to as guarantees, and only the original homeowner can enforce them. However, the homeowner can enforce them not only against the builder (or spec builder or developer), but also any subcontractor or supplier who was actually responsible for the defect.

“The normal limitation period is 6 years from when the defective work was done, but if you don’t discover the defect until later on, you get an extension.”

Then there is the builder’s liability in negligence for workmanship or materials that didn’t meet minimum standards. Like the Building Act implied warranties, the builder can be liable in negligence to subsequent owners, and like the Consumer Guarantees Act guarantees, a subcontractor or supplier can be liable in negligence as well. But a few criteria need to be satisfied before anyone is liable in negligence. It depends on the degree of carelessness, and whether the resulting damage was foreseeable, and whether the owner at the time is within the range of people who are covered.

How long can a builder be liable for under each of these warranties? The answer is: until the relevant limitation periods (as defined in the Limitation Act) run out. The normal limitation period is 6 years from when the defective work was done, but if you don’t discover the defect until later on, you get an extension. That could potentially take forever, so there is one more relevant limitation period. Under the Building Act no claim for defective building work can be brought more than 10 years after construction. So a builder potentially remains liable for rectifying latent defects for between 6 and 10 years after the original building work was done.

Geoff Hardy has 37 years’ experience as a commercial lawyer and is the senior lawyer in the Auckland firm “Madison Hardy”. He guarantees personal attention to new clients at competitive rates. His phone number is (09) 379 0700, fax (09) 379 0504, and e-mail geoff@madisonhardy.com. This article is not intended to be relied upon as legal advice.

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SPORTS & EVENTS

LAST YEAR'S WINNERS GEARING UP FOR 2013 ITM CUP CAMPAIGN WILL CANTERBURY MAKE HISTORY AGAIN IN THIS YEAR’S ITM CUP AND HOW WILL COUNTIES MANUKAU FARE IN THEIR FIRST YEAR IN THE TOP LEAGUE? Nanai-Williams has had some issues with injury and that’s a big concern because he’s a major contributor for us both on and off the field.

NEW TALENT COMING THROUGH? Scott: There is a lot of new up and coming players in the squad. We are excited about all of them and it will just depend on game time and whether those players can make the most of the opportunities they are given.

We asked coaches Scott Robertson (Canterbury) and Tana Umaga (Counties Manukau) about their plans for 2013.

KEY STRENGTHS? Scott: Our group dynamics. The passion within the team and the Canterbury jersey are our key strengths. Also, our mix of experienced players like Andy Ellis, George Whitelock, Corey Flynn, and young talent.

Tana: Our willingness to play can be our biggest strength but it can also be our biggest weakness.

We have a lot of flair in our players, but sometimes we play too much and it gets us into trouble.

YOUR TOUGHEST MATCH? Scott: Every team is capable of beating another on its day. You need to be respectful and prepare as best you can and that’s how you gain consistency.

At on point in the draw, we will be playing three games in one week and I think that will be tough.

HOW CAN YOU IMPROVE ON LAST YEAR? Scott: We are constantly looking to improve. We are looking to raise the bar and to do this we need to look at our whole game.

Tana: Every game will be tough for us as we will playing in the top division. Teams will be ready for us so we will have to be on top of our game to stay in the division.

Tana: We are looking to stay in the Premier Division and to do that we need to build from last year and not rest on our laurels.

YOUR TEAM’S PROSPECTS? Scott: We’re optimistic, we have a great group of players and some great new talent coming through the ranks. Having said that, we will take each game at a time and will focus on making constant improvements.

ANY FITNESS OR INJURY ISSUES? Scott: Robbie Fruean has undergone heart surgery, Dominic Bird and Codie Taylor are both recovering from shoulder injuries and Johnny McNichol is recovering from an ankle injury. These players may miss some of the season, but we’re hoping to have them involved in some way.

Tana: Our major concern is that we have had so many players involved in Super rugby and a lot depends on how they come back and what kind of condition they’re in physically and mentally. Tim

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Tana: In our catchment area, there’s plenty of talent. But we have to compete with two big unions on either side of us (Waikato and Auckland) plus some of the other bigger unions who have the funding to take the cream of the crop, so we have to work a bit harder with those that are left here.

Which is very rewarding!

Tana:: It’s a big step up for us, and we’re under no illusions how hard a task it will be. Our goal is to earn a little bit of respect, and also, we want to cement our position in the top league and show that we can foot it with some of the bigger unions.

For the latest ITM Cup news visit www.itm.co.nz/itmcup or www.itmcup.co.nz

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BUSINESS SUPPORT

SELF-EMPLOYED BUILDERS OFTEN "UNDER-COVERED"

BY ACC HUGE CROWDS, RACING BUILDING WORKTHRILLING IS RIGHT UP THERE NEAR THE TOP OF THE LIST FOR JOB AND A HISTORY-MAKING WIN FORAAVERY HIGH LIKELIHOOD THAT IF YOU RELATED INJURIES, AND THERE’S KIWI TEENAGE ROOKIE THIS WORK DAY TO DAY ON AMADE CONSTRUCTION SITE, YOU WILL AT SOME TIME IN YEAR’S ITM400 A HUGE SUCCESS YOUR CAREER BE OFF WORK ON ACC. Will the ACC protection be adequate? If you are self employed (as many builders are), you may find that after being injured your weekly compensation is a lot smaller than what you expected and much less than what you need to live on.

CONSIDER THIS: • If you’re self-employed, you are generally entitled to receive 80% of your “weekly wage” while you’re off work recovering from an injury.

The amount is based on the wages you received over the previous financial year.

• If that previous year was a bad year and your wages were unusually low, then your compensation will be based on that amount regardless of what you were earning just prior to your accident.

• Many self employed people, partnerships and small businesses claim everyday costs (such as vehicle, phone etc) as expenses and so their personal income (wages) is comparatively modest compared to their true weekly living costs.

“You should check now that you will be adequately covered if you are injured and off work for an extended period.”

• ACCs CoverPlus Extra is a policy for selfemployed people where you can stipulated the amount of cover you will receive if you’re off work with an injury.

The bottom line is that you should check now that you will be adequately covered if you are injured

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and off work for an extended period. What was your personal taxable income in the last financial year?

Is 80% of that amount sufficient for you to survive week to week if you can’t work?

WHAT WOULD YOU GET IF YOU MADE AN ACC CLAIM? John is a self-employed builder and his wife Mary does most of the day-to-day accounts relating to his various jobs. Their office is at home and with the help of their accountant, they are able to claim many expenses as tax deductible (vehicles, phones, office space, etc).

For tax reasons, they split the income so their individual wages are modest and the amount of tax they pay is therefore minimalised (legally). John’s wages are $34,000 a year. His wife’s wages are $24,000.

John falls off a ladder and is off work for 3 months and finds he’s only entitled to 80% of his weekly wage (which was already modest).

The problem is his wife is also not receiving any income while John is unable to work, yet all their costs remain the same.

BUSINESS SUPPORT

No compo for the first week: Lost earnings compensation is not paid to you for your first week off work after an injury.

HOW TO MAKE A CLAIM • It’s pretty much automatic whenever you visit your doctor, accident and emergency clinic, hospital or other treatment provider following an accidental injury. There’s a standard ACC form which you and your treatment provider complete. After that, your provider sends the form off to ACC.

ACCIDENT AND INJURY CHECKLIST So who’s covered and what for?

Everyone in New Zealand is eligible for comprehensive injury cover, no matter what you’re doing or where you are when you’re injured. Most physical injuries are covered if they’re caused by:

• For standard claims, ACC will make a decision and let you know about it within three weeks.

• An accident.

• For more complicated claims, ACC has two months to make a decision, however this can be extended by another two months in complicated cases.

• A condition that comes on gradually because of your work (eg such as tendonitis or hearing impairment).

“You may find that after being injured your weekly compensation is a lot smaller than what you expected.”

• Mental injury suffered due to physical injury

WHAT HELP WILL I GET? ACC helps pay for treatment, and may also be able to fund and arrange other types of assistance to help you recover.

• Doctors visits, treatment from other health professionals, surgery, X-rays, prescription costs etc.

• Managing at home – ACC may be able to arrange help for things like housework, your personal care and childcare.

• Your work situation – if you have to stop work because of your injury, ACC can generally provide lost earnings cover in the form of ‘weekly compensation’.

• A rehabilitation plan to help you get back to work.

• Help getting to and from the places you need to be. Sometimes, an injury can mean you have to pay extra travel costs to get to work or treatment. ACC may contribute towards the cost of transport and, in some cases, overnight accommodation.

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READING THIS WILL CONTRIBUTE TO YOUR LBP SKILLS MAINTENANCE REQUIREMENTS ITS QUICK AND EASY TO SUBSCRIBE ONLINE www.itm.co.nz/subscribe

• Infections or diseases caused at work by performing a particular task or being exposed to a particular environment.

SPECIAL CONDITIONS FOR SELF-EMPLOYED If you are unable to work because of an injury, lost earnings payments can help to replace your income while you recover. The amount of lost earnings compensation ACC pays depends on your chosen cover option: • ACC CoverPlus offers up to 80% of your taxable income for the most recent financial year (subject to minimums and maximums).

• ACC CoverPlus Extra offers 100% of the amount you have agreed in advance with ACC. This means you will know exactly what you will receive in the event of a claim, with no need to prove lost earnings and no reduction in the compensation you receive.

• ACC TimeOut cover offers up to 80% of an agreed figure based on your income prior to taking a break from work.

ACC CONTACT DETAILS: Claims helpline 0800 101 996 Business helpline 0800 222 776 Or visit www.acc.co.nz for more information

6

ISSYUEEASR PER

ITM SUPPORTING BUILDERS THROUGH THE ITM LPB PROGRAMME

15 15

PRODUCT NEWS

INNOVATION AND SIMPLIFICATION EVERY GIB® INNOVATION HAS ONE PURPOSE, AND ONE PURPOSE ONLY – TO MAKE YOUR JOB EASIER. OVER THE YEARS GIB® WINSTONE WALLBOARDS HAVE INVESTED HEAVILY IN DEVELOPING AND TESTING NEW PRODUCTS, SYSTEMS AND SERVICES THAT IMPROVE BUILD-ABILITY AND MAKE IT EASIER, QUICKER AND/OR SIMPLER.

SOME POPULAR DEVELOPMENTS OVER RECENT YEARS:

GIB® STANDARD PLASTERBOARD: Re-engineered in 2010, making it lighter and more flexible, yet stronger with less sag; and strengthened paper for better bedding of screw heads and cleaner cut edges.

GIB EZYBRACE® SYSTEMS 2011: The simplest bracing system in the market with outstanding performance that can be relied upon for years to come.

RECENTLY LAUNCHED:

GIB® READYLOCK® SYSTEMS: The Prefinished Wall Lining system that goes up faster, with less mess giving a great finish.

MOBILE RESOURCE: The new GIB® App means you’ll always have the most up-to-date GIB® technical literature at your fingertips.

GIB® SUPERLINE™: The new GIB® Plasterboard that offers water, fire, noise and impact resistance, as well as bracing performance in a single sheet.

For more information on correct installation of these products, refer to the relevant technical literature.

Alternatively, contact the GIB® Helpline on 0800 100 442 or visit gib.co.nz. Our experienced technical team can provide you with all the support you need to complete your project.

16

16

For over half a century, Christchurch has been home to a GIB® products distribution centre, plasterboard plant and plaster mill, currently employing more than 50 Cantabrians, and supporting many thousands of contractors and suppliers.

Winstone Wallboards continually strives to deliver on their customer service promise to all South Island customers, including: • Next day delivery service – through the South Island merchants, the company can supply products to the customers’ nominated merchant within 24 hours.

• Direct to site delivery service in Christchurch with a range of delivery alternatives – to improve efficiencies, with all orders tracked from the depot to the site, delivered in the stages required by the customer.

PRODUCT NEWS

CELEBRATING 50 YEARS OF MANUFACTURING IN CHRISTCHURCH • Special cut-to-length service and house-lot order make-up – as customers need it, making installation quicker and reducing waste on site • Technical support – the help you need is always close at hand, via the GIB® Helpline, online at gib.co.nz or face-to-face. The company has committed a member of the technical team to spend at least 1 week each month in Christchurch conducting free on-site training as required by customers.

The company is strongly committed to the Christchurch rebuild. GIB® plasterboard systems, engineered for New Zealand conditions, will play an important part in the rebuilding process. To this end, the company has been working closely with the engineering faculty at the University of Canterbury to develop improved systems for interior linings within commercial buildings.

The GIB® website features a page dedicated to Christchurch and includes technical information, tools and resources provided

by Winstone Wallboards to assist customers involved in the rebuild.

A T S T I M B E R L I M I T E D I freephone: 0508 22 77 22 I freefax: 0508 22 77 11 I email: support@atstimber.co.nz I web: www.atstimber.co.nz co.nz

GOT A TIMBER REQUIREMENT YOU ARE UNSURE OF? ATS Timber works with your local ITM as your timber technical support partners WE ARE SPECIALISTS IN: > VERIFIED STRUCTURAL TIMBER AND BEAMS > APPEARANCE GRADES > CUSTOMISED TIMBER SOLUTIONS > PINE, MACROCARPA AND DOUGLAS FIR

We’ll offer FREE Technical Support so you can place your order with ITM having the peace of mind you have the right information for the job.

FOR TECHNICAL TEECHNICAL SUPPORT CARDS CALL 0508 0 22 77 22 OR EMAILL SUPPORT@ATSTIMBER.CO.NZ

GOING TO GREAT LENGTHS S FO FOR OR OUR CUSTOMERS

17

ONE YEAR ON, BUILDERS, ROOFERS, AND OTHER TRADESMEN ARE TAKING POSITIVE STEPS TO MANAGE THE HAZARD OF WORKING AT HEIGHT. A number of companies are now using scaffolding as their preferred option to ensure workers are safe while working at height.

All roofers need to adhere to the guidelines issued by the Ministry of Business, Innovation and Employment for working on roofs and working at height in New Zealand.

While there has been some resistance from parts of the construction sector about the cost of scaffolding, many companies are now seeing the initial cost being offset by productivity gains.

Builders can move around a site with greater ease and confidence, and that ease of access continues to benefit other trades like painters and spouting installers as work progresses on the site.

SOME OF THE REASONS FOR THE CHANGES INCLUDE THE FOLLOWING FACTS: • 50% of falls are from less than 3 metres.

• 70% of falls are from ladders and roofs.

• Cost to the public is $24 million / year.

• More injuries happen on a residential building site than any other workplace.

The Health and Safety Group project team has been collecting success stories from companies around the country which have reported increased productivity and other benefits stemming from the use of height safety systems. These stories are published on the Ministry’s website www.dol.govt.nz/prevent-falls/case-studies.asp.

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18

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In some rails at rail is no tures. to isolat olding, mobil adjacent aint or rd? safety that does least 2m situations • top of scaff a fall and struc nets or en rails the right controls could stand rms are ■■ What does “trained the use a comb buildings airbags. worker ■■ Selectingdistance betwe Are peop and competent” mean? work platfo ination height icable then le below of contr a clear Toolkit that supports duration work ator not pract rms or temporary Safely at Height dangers the work ols will are planning short rails have A trained If this is part of the Working Zealand. board person When you in newknows: of fallin be requ protected at height this factsheet is • mid . the toe work platfo d 450 mm g mate ired guidelines for working A recommended means rail and from the elevating table alternatives the Best Practice rials? not exceeconsider: at height of obtaining competence en a mid • to working how to correctly at a safe approach for workers Do roof and attach the safety who are involved in planning, ce betwe thedwork n?

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■■ How – Use, install and disestablish in stand complex Factsheet 3: Short the desig harnesses and lanyards ear to • how ng be found proprietary fall arrest from different systems) ing and protection ation about systems Are the weat ces may Factsheet 4: Edge roof? for housi ction. Sourc d g surfa or an equivalent or higher the pitch of the ction More inform• slopin her cond • how to inspect, maintain, work platforms on a roof?

Plan ahea edge prote for what is roof edge prote level of Factsheet 5: Temporary itions suita and store the equipment NZQA Unit Standard 23229 will need guardrails restraint system ble for take time.

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Plan for anchor, install, and use AS/NZS on safe working at ble on a . edge prote the total For additional guidance ntial buildin the roof made of? as possi restraint system. and erecting and reside • what type of material is on Roofs as early ontractors Be Safe Working › Is a total restraint protection s, sub-c example system the same as Ladders and Stepladders Safe Working with a fall weather conditions?

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• what are the group In Contracting Situations is ghout Health and Safety › rs. multiple edge protection it throu while roofe use workers to and can The NZQA Unit Standard No. A total restraint system • is there a risk workers, workers 23229 Use a safety harness isolates the worker from The Department of Labour takes no responsibility electrical for personal fall prevention the fall being erected? builders, results of any actions taken on the basis of public? www.dol.govt.nz when working 0800 20 90 20 at height thethe andfor recommended to other workers competency. Alternatively, this information, or for any errors or omissions.

Fall arrest systems do • is there a risk you must be able to not prevent the fall,www demonstrate equivalent .dol.govt they minimise knowledge and skills, or impact of the fall by slowing height: the equivalent or .nz/prev a higher international safely at and arresting 080 a worker’s qualification.

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12

responsibilityof takes no the basis Labour taken on ment of ns.

The Depart or omissio of any actions errors results for any for the ation, or this inform

DOL 12042.6 MAR 12

DOL 11925.1b

DEC 11

■■

no responsibility of Labour takes The Department on the basis of any actions taken for the results of or omissions. or for any errors this information,

Now is a good time to refresh your memory of the Ministry’s approach to falls from height by visiting the project page on the website www.dol.govt.nz/ prevent-falls. The page is regularly updated with factsheets and product safety alerts.

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DOL 12042.3 MAR

THE FACTSHEETS ADDRESS: • Frequently asked questions • Roof inspections • The installation of trusses • Installing tile support • Chainsaw use on roofs.

prevent preventing falls from height

ls tInG fal Preven ht from heig

MAR 12

As well as these case studies, a number of factsheets have been developed to provide further clarity about safe working at heights www.dol.govt.nz/prevent-falls/information.asp.

Reporting of poor practice is now a key focus, ‘doing nothing is now not an option’. This is an integral part of the process to protect businesses doing the right thing and to remove the ones that are willing to cut corners and risk injury to their employees.

DOL 12042.4

INDUSTRY NEWS

PREVENTING FALLS FROM HEIGHT - NEW RESOURCES

20 90 20

The Department of Labour takes no responsibility for the results of any actions taken on the basis of this information, or for any errors or omissions.

safely at height: about how to work for more information 0800 20 90 20 -falls www.dol.govt.nz/prevent

for more information

about how to work safely at height: www.dol.govt.nz/prevent-falls 0800 20 90 20

ent-falls /

ROOF EDGE PROTECTION

SAFETY

Roof Edge Protection and Working Platform Scaffold System

THE BOWMAC SCAFFOLD SYSTEM HAS BEEN DESIGNED TO COMPLY WITH THE DEPARTMENT OF LABOUR ‘BEST PRACTICE GUIDELINE FOR SCAFFOLDING IN NEW ZEALAND’. IT IS FULLY COMPLIANT WITH STATIC LOAD AND DYNAMIC Complies with standards AS/NZS 1576.1:2010 & LOAD TESTING. AS/NZS 4994.1:2009

It is the ideal scaffold for builders and tradesmen working at height. It not only creates a safer construction site it gives you a certified, purposedesigned and built system which delivers excellent access and real site efficiency.

This is a tough, no nonsense, electro galvanised steel system consisting of just six bracket, post and safety rail components. It’s compact, easy to store and transport but best of all, it’s easy to install.

There are no posts to the ground and because the brackets screw on to the building frame, they are off the ground out of the dirt. Better still, access underneath is unhindered so other trades or machinery can continue at ground level.

Avoid hiring expensive alternatives. You put it up when you want it. No waiting, no hassle.

ROOF EDGE PROTECTION Work on and around the roof with security. This flexible system provides variable settings to allow for a range of roof pitch angles and overhang specifications while maintaining the 900mm minimum height for the top safety rail to prevent the risk of falls.

Scaffold planks must remain in position for the scaffold to comply.

WORKING PLATFORM Position the entire scaffold at any level on the timber stud frame to provide a stable, light duty working platform for building activities other than roofing.

To find out more information visit www.bowmac.co.nz

THE E BRACKET

®

MAKE YOUR CONSTRUCTION SITE SAFER WITH THE E BRACKET® EDGE PROTECTION SYSTEM. This E Bracket® Edge Protection is the new safety oriented, innovative roof edge protection system that increases construction site safety without the use of commercial scaffolding. Other features and benefits include: • Fits standard soffits and gable ends.

• Stackable design feature for easy storage and transportation.

• All brackets are capable of receiving timber or tube rails.

• No more waiting for scaffolding meaning less down time.

• Quick and easy to use.

• Proudly NZ made.

• The E Bracket® is installed at 3.6 centres with tube rails.

• The E Bracket® Edge Protection System is fully compliant to AS/ NZS 4994.1:2009 Standard.

• Truss mounted option available To find out more, visit www.edge-protection.co.nz

19

SPORTS & EVENTS

WHAT'S YOUR FAVOURITE KIND OF FISHING? I GET ASKED WHAT MY FAVOURITE KIND OF FISHING IS ALL THE TIME AND I’VE GIVEN MANY DIFFERENT ANSWERS OVER THE YEARS. THE TYPE OF FISHING I’VE BEEN DOING, THE SUCCESS I’VE BEEN ENJOYING (OR NOT) AND THE SEASON ALL INFLUENCE THE WAY I FEEL ABOUT THE MANY AND VARIED FORMS OF FISHING. I’ll often say marlin fishing is my favourite. I love the challenge and the excitement, and there is no denying they are a magnificent quarry, but the same could be said for many kinds of fish.

Some fishers will outright say “I don’t like marlin fishing - it’s boring”. Sure, any fishing could be boring when you are catching nothing, but I’ve never described any fishing I’ve done as boring, even when I’ve caught nothing. If you are bored you aren’t learning anything, your senses are detuned, thus you are unlikely to be any better the next time you go out. A big haul of fish isn’t the yardstick I use when evaluating how much I’ve enjoyed my day - although it certainly helps!

I reckon if someone is a real fisher or outdoorsman, they will find some enjoyment and satisfaction in any form of fishing. The haters that don’t enjoy another form of fishing, well they either aren’t real fishers, or they’ve had no success at it, so ‘hate it’ to save their ego.

Yes I like some forms of fishing more than others, but I just don’t have a constant favourite. The last three times I’ve been out fishing were all different – trailer boat sword fishing, snapper off the rocks, and a spearfish and free-dive for crays. Each was successful and rewarding, but for different reasons.

Helping a couple of people catch their first swordfish, and sharing their first time buzz was great. It was satisfying to find a new spot, and as always I was in awe of the swordfish.

The views and the clean air while walking in for a snapper fish off the rocks is good for the soul, and seeing big snapper on the surface eating our baits was akin to watching a marlin bite, in terms of an exciting spectacle.

20

Matt and Chiefs Captain, Craig Clarke, enjoying a bit of time off with some land based snapper fishing.

The peace and quiet of a free-dive is fulfilling in itself, and I get a real kick out of the hunting aspect of snooping for snapper with a spear gun. I’m enjoying the learning process too, as it’s relatively new to me. To come in from my free-dive and cook up a few crays with friends and family on the beach was very satisfying. And I’ve got to say, it’s nice to hear all the ‘Oohh’s and ‘Ahhh’s as everyone tucks into some crays you’ve just swum out and grabbed.

So still, I can’t pick any of those as being clearly better than the others, and as such we’ll continue to try all sorts of fishing when filming The ITM Fishing Show, and we’ll continue to give some advice along the way so you can have a crack too.

All fishing is fun.

CATCH IT!

Keep ‘em Tight

5.30pm Saturday TV3

Matt

WHAT’S COMING UP IN AUGUST? 3rd August 10th August 17th August 24th August 31st August

-

Simply Kingfish in the Far North Aitutaki Part 1 No show this week No show this week Aitutaki Part 2

PRODUCT KNOWLEDGE

SQUEAK-FREE FLOORS SQUEAKY FLOOR CALLBACKS USE TO BE THE BANE OF BUILDERS LIVES. BUT NEW TECHNOLOGY AND BUILDING PRACTICES HAVE PRETTY MUCH PUT AN END TO THE PROBLEM, IF YOU STICK TO THE INSTALLATION RECOMMENDATIONS. New generation reconstituted wood flooring panels such as Laminex Strandfloor® are different to traditional flooring grade particleboard panels.

Made up of strands of wood as opposed to particles, the bond between strands is greatly improved due to larger overlapping surface areas.

Advancement in resin technology has also lead to superior bond performance resulting in a stiffer more durable flooring panel.

The Laminex Group Technical Manager Stephen Harding explains: “When traditional particle board was exposed on site to weather for up to 8 weeks, the fibre would often soften allowing greater deflection of the panel when a load was applied.

“The effectiveness of the fastener hold-down capacity could also be compromised. With its advanced adhesive technology, Strandfloor® is not affected by moisture to the same degree.”

FLOOR LOCK Stephen says newer technology adhesives can also play a big part in making sure flooring panels remain attached to the joists.

“Because these adhesives have a foaming action, they can act as a gap filler to compensate for variations between the top of the joist and the board – which can happen as a result of the shrinkage of the joists as they dry.

FREE

When you spend $350 or more on any product featured on this page.

“We’ve found over the years that solid blocking is a major cause of noisy floors. The intersection of the blocking with a solid timber joist becomes compromised as things dry out allowing joists to rotate as load is applied on the floor. If solid timber joists are required, consideration should be given to using herringbone strutting which can be tightened from the underside after timber is dry.

MOISTURE WATCH Solid timber joists will expand or shrink as the moisture content in the joist changes. The installation of Strandfloor® onto joists with a moisture content of more than 20% can lead to a number of problems: •

• JOIST INSTALLATION AND LAYOUT In the 80’s and 90’s, it was common to have 150mm x 50mm joists spaced at 600mm centres, spanning 2.4m from bearer to bearer, which “made the whole floor platform feel a bit like a trampoline,” says Stephen.

ITM 6-PIECE FLEECE PACK

“We are seeing a significant trend towards using engineered timber I-beam joists. They’re far more stable and there’s less deflection. Also, with I-beams, solid blocking generally isn’t necessary.

“It has now become common practice to place joists at 450mm centres.

This effectively stiffens the floor platform for little extra cost.

• •

Gaps may form between the underside of the flooring sheet and the top of the joists as the joists dry Joists may distort placing tension in the flooring panel as the platform plane changes Gaps may form between joist and solid blocking allowing joist rotation Timber may shrink around the fixings reducing effective hold down

Please visit www.thelaminexgroup.co.nz for more information.

ONE FLOOR THROUGHOUT Strandfloor® (square edge and t & g) provides a standard 8 week exposure period for weathering. Strandfloor H3.1® allows 12 weeks exposure, plus it can also be used in wet areas where previously only plywood was approved for use.

21

PRODUCT NEWS

POLYCARBONATE ROOFING TOP TIPS FOR EASY INSTALLATION Custom Glaze is a high quality polycarbonate roofing sheet that is engineered to withstand long term outdoor UV exposure with 99.9% UV protection.

TOP TIPS 1.

The recommended minimum roof pitch for Custom Glaze is five degrees.

2. Install on purlins at a maximum of 1000mm centres. For snow prone areas, purlin spans should be reduced to 600mm centres.

3. Alsynite Noise Stop Tape should be installed on purlins prior to fixing the sheet to the purlins.

4. Alsynite Multipurpose Fasteners are recommended. Predrill a 10mm hole into sheet then position fastener in centre of the hole.

Custom Glaze must be fixed on every crest of every purlin – 6 fasteners (12g x 65mm) per lineal metre. Alsynite fixings and accessories are also available at your local ITM.

ALSYNITE PRODUCT SPECS • Available in all standard and custom lengths* up to 7.2 metres • 870mm effective cover • 1.5mm thickness • Available in bronze tint and transparent clear • 25 year lifetime warranty (Weather breakage) and a 10 year Loss of Light warranty CUSTOM GLAZE PROFILE CROSS-SECTION

For more information please visit www.alsynite.co.nz

* If you require a sheet length that is not standard, you will need to purchase the next standard length of sheet e.g. if you require a length of 2.3m, you will need to purchase a 2.4m length sheet

22

INDUSTRY NEWS

ITM IS GETTING A FACELIFT THERE’S A FRESH NEW LOOK COMING TO ITM WITH A CHANGE IN COLOURS. The green and yellow colour scheme is being replaced with a striking black and yellow palette.

“This is an exciting time for ITM” says General Manager: Marketing and Operations – Paul Taylor.

“The change has been driven by the ITM members who desired a refresh in the branding as it has been more than 10 years since the last review. We have designed a fresh, modern, contemporary look without losing our core identity.”

The new colour combination gives ITM a unique look in the market. “We received such overwhelming positive feedback from the colour scheme of the ITM 400 branding from both store owners and customers alike, the colour palette formed the basis of our brand direction for the future” says Taylor.

Like all good things, this will take time and over the next few months you will begin to see the rollout across stores.

MAKE A TIME TO SEE A SPECIALIST NORTHLAND

Bay of Islands ITM Haruru 09 402 7703 NEW STORE Dargaville ITM Building Centre 09 439 8730 Far North ITM 09 406 0048 Whangarei ITM 09 437 9420 Waipu ITM 09 432 0203

AUCKLAND

Albany Timber ITM 09 415 6889 Dayle ITM Avondale 09 828 9791 Dysart Timbers ITM Building Centre Drury 09 294 9410 Dysart Timbers ITM Building Centre Glen Innes 09 521 3609 Hillside ITM Building Centre Glenfield 09 443 8101 MacClures ITM Building Centre Henderson 09 836 0088 Mahia ITM Building Centre Takanini 09 267 0234 Matakana ITM Building Centre 09 422 7525 Western ITM Kumeu 09 412 8148 Western ITM Swanson 09 832 0209 Western ITM Whenuapai 09 416 8164 Smith Timber ITM East Tamaki 09 274 4942 Tuakau ITM 09 236 8226 Waiuku ITM 09 235 7289 Weck's ITM Patumahoe 09 236 3684

WAIKATO/BAY OF PLENTY

Acorn ITM Building Centre Riverlea 07 856 6789 Cambridge ITM Building Centre 07 827 0953 Katikati ITM Building Centre 07 549 0689 Matamata Post and Rails ITM 07 888 8189 Opotiki ITM 07 315 5984 Oregon ITM Mount Maunganui 07 575 3126 Oregon ITM Te Puna 07 552 5770 OTC Timber ITM Otorohanga 07 873 8079 Rotoma ITM Building Centre Rotorua 07 347 7023 Taupo ITM Building Centre 07 378 9899 Tauranga ITM 07 541 1232

Thomsons ITM Building Centre Te Rapa 07 849 3674 Thomsons ITM Building Centre Whatawhata 07 829 8518 Timmo’s ITM Building Centre Te Awamutu 07 871 7545 Triangle Timber ITM Building Centre Tokoroa 07 886 6611 Whakatane ITM Building Centre 07 307 0031

Crighton ITM Building Centre Seaview 04 568 3896 Northpac ITM Building Centre Newlands 04 478 5489 Parapine ITM Building Centre Upper Hutt 04 527 6800 Tawa ITM 04 232 5999 Tumu ITM Building Centre Masterton 06 370 6060

COROMANDEL

NELSON/MARLBOROUGH

Bargain Boards ITM Kopu 07 868 9829 Barrier ITM Building Centre 09 429 0466 Coromandel Timber ITM 07 866 8848 Pauanui ITM 07 864 8579

CENTRAL NORTH ISLAND

Hometown ITM Building Centre Foxton 06 363 8049 Manawatu ITM Building Centre Palmerston North 06 356 9490 New Plymouth ITM Building Centre 06 758 8939 Central ITM Feilding 06 323 3400 Central ITM Marton 06 327 5458 Standard Timber ITM Stratford 06 765 7800 T. Braithwaite ITM Taumarunui 07 895 6881 Tumu ITM Building Centre Dannevirke 06 374 4260 Turangi ITM Building Centre 07 386 5736 Waitara ITM Building Centre 06 754 8822

HAWKES BAY

Total ITM Building Centre Hastings 06 879 7850 Tumu ITM Building Centre Gisborne 06 868 9599 Tumu ITM Building Centre Hastings 06 873 0999 Tumu ITM Building Centre Havelock North 06 872 7100 Tumu ITM Building Centre Napier 06 872 6222 Wairoa ITM 06 838 7332

WELLINGTON/WAIRARAPA

Building World ITM Wainuiomata 04 939 4486 Crighton ITM Building Centre Greytown 06 304 7193 Crighton ITM Building Centre Levin 06 368 4057 Crighton ITM Building Centre Paraparaumu 04 298 9726

FOR YOUR NEAREST ITM STORE PHONE 0800 FOR ITM

Blenheim ITM 03 578 3049 Havelock ITM Building Centre 03 574 1018 Kaikoura ITM Building Centre 03 319 5447 Motueka ITM Building Centre 03 528 7254 Nelson ITM Building Centre 03 548 5487 Picton ITM Building Centre 03 573 6888 Takaka ITM Building Centre 03 525 8222

CANTERBURY/WEST COAST

Basher's ITM Building Centre Amberley 03 314 8311 Darfield ITM 03 318 7474 Dyers Road ITM Building Centre Bromley 03 373 6049 Geraldine ITM Building Centre 03 693 9397 Greymouth ITM Building Centre 03 7680441 Hamptons ITM Waltham 03 374 3333 Helmack ITM Building Centre Ashburton 03 307 0412 Hillside ITM Building Centre Hornby 03 349 9739 Kaiapoi ITM 03 327 8829 Leeston ITM Building Centre 03 324 3300 McMullan Timber ITM Hokitika 03 755 8519 Rangiora Timber ITM Building Centre Rangiora 03 313 4862 Timaru ITM Building Centre 03 688 8074

DUNEDIN/OTAGO/SOUTHLAND

E H Ball ITM Building Centre Invercargill 03 218 3787 Fraser Hardware ITM Balclutha 03 418 0170 Garden Place ITM Mosgiel 03 489 8885 Southbuild ITM Building Centre Winton 03 236 6055 Southern Lakes ITM Building Centre Cromwell 03 445 0081

ITM.CO.NZ

PRODUCTS ON PROMOTION: All prices exclude GST. Prices are valid from 1st August - 15th September 2013, unless specified otherwise. Some products may not be available in all ITM stores, but can be ordered in for customers. FREE ITM 6 PIECE FLEECE PACK CONDITIONS: Applies to purchases made between 1st August - 15th September 2013 or while stocks last. Please note that the $350 (excl GST) qualifier for the ITM 6 PIECE FLEECE PACK applies to each supplier’s product featured and cannot be made up of smaller amounts spent on individual supplier’s products e.g. Customers will qualify for a giveaway if they purchase $350 of Hitachi products, NOT if they purchase $300 of Hitachi and $50 on Makita products. Purchases must be made on one invoice/account. Offer is limited to two per customer. All prices exclude GST.

23

COOLER BAG SHOWER PROOF JACKET

RUGBY BALL

RUGBY SOCKS

OILSKIN CAP

Terms and conditions apply. Promotion valid from 1-31 August 2013, or while stocks last. 1000 packs available nationwide. Limit of one supporters pack per customer. See entry form for more details.

The qualifying spend of $3000 can be a combination of GIB速, James Hardie速 or Pink速 Batts速 products and does not have to be on one invoice.