TechKnow - Autumn 2012 by ITRetail

www.bt.com/businessdirect

TechKnow Autumn 2012

Your indispensable guide to the latest technology for your business

Our guide to the biggest launch of 2012 and how it can upgrade your business

IP CCTV Solutions Protect your businesses assets with affordable surveillance products

ThinkPad Twist 速

Four awesome modes, one incredible device

TechKnow

14 New products 4

Ultrabooks 8

All-in-Ones 10

Is your business ready for IPv6? 13 COVER STORY

Windows 8 14

Get interactive with TechKnowâ&#x20AC;Ś To make your experience even better, weâ&#x20AC;&#x2122;ve including a variety of online content to give you more info about the products featured. You can access this content using the URLs, alternatively use the mobile friendly elements detailed below:

QR Codes

Layar

Look out for the codes dotted thoughout the magazine, scan them with your smartphone to access more content online. Requires QR code reader app.

Some pages have been enriched with extra digital content using Layar. Look out for the Layar logo, then download and open the app to scan the page for extra content. Requires Layar smartphone app, available for iOS and Android.

20 COVER STORY

IP CCTV Solutions 20

Is your hardware protected? 22

Terms and Conditions All prices are valid between 05.11.12 and 30.11.12, after this date prices may fluctuate without notice, please see www.bt.com/businessdirect for the latest prices. If you do not use the advertised URL or search for codes, you may find prices are more expensive than those advertised. All offers are while stocks last unless otherwise indicated. All prices exclude carriage. All prices exclusive of VAT are for businesses only. A full copy of our conditions of sale are available on request or can be downloaded from www.bt.com/ businessdirect/conditions. Calls may be monitored to ensure levels of service and for training purposes. Calls cost 8p per minute from a BT landline. Charges from other networks and mobiles may vary. Errors and ommisions excepted. Nothing in this publication forms part of any contract. BT Business Direct Ltd, National Logistics Centre, Wingates Industrial Estate, Westhoughton, Bolton BL5 3XU.

Need advice? Call our sales team on 0870 429 3941

LATEST PRODUCTS

d Twist ™ book ®

WINDOWS 8 FOR BETTER PERFORMANCE

MASSIVE 500GB STORAGE WITH HDD PERFORMANCE BOOSTER FOR A MORE RESPONSIVE SYSTEM

at www.bt.com/businessdirect/twist cing on 0870 429 3941 7

A New Era in Computing Ultra responsive. Ultra sleek. Ultrabook.™

The sleek, responsive Ultrabook™ is powered by visibly smart Intel® Core™ processors so you won’t have to compromise performance for style. Always less than an inch thick

Wakes up in a flash

Always less than an inch thick Wakes up in a flash Runs for hours, standby for days Faster access to your favourite apps Built in visuals for a seamless, stunning experience Extra performance on demand

Runs for hours, standby for days

Stunning performance & visuals

Supports the applications you know and love

Toshiba Portege Z830-10N 13.3” The Portégé Z830 series is so thin and light you might forget you have it - until you see what it can do and hear all the compliments on its sophisticated styling.

£524.99 Ex VAT

Search for quicklinx: 7S41TK00 Processor

Intel® Core™ i3-2367M Processor

Memory

4GB

Operating system

Windows 7 Home Premium 64-Bit

Storage

128GB SSD

Lenovo ThinkPad X1 Carbon 14” Brings a new level of quality to the legacy of high standards and innovation, starting with the durable, carbon fiber-reinforced roll cage, making for the best Ultrabook™ construction available.

£1,249.99 Ex VAT Search for quicklinx: 88CVTK00 Processor

Intel® Core™ i5-3427U Processor

Memory

8GB

Operating system

Windows 7 Professional 64-Bit

Storage

256GB SSD

Samsung Series 9 900X3C 13.3”

Ultrabook

Laptop

So easy to carry - and so unique you won’t want to be without it. It’s uniformly flat and only 12.9 mm deep thanks to Samsung’s engineering craftsmanship.

£974.99 Ex VAT

Search for quicklinx: 8C37TK00

On Intel® Core™ i5 and i7 processors

Processor

Intel® Core™ i7-3517UM Processor

Memory

4GB

Operating system

Windows 8

Storage

128GB SSD

On Intel® Core™ i5 and i7 processors

what’s possible with an Ultrabook™

Find out more at www.bt.com/ businessdirect/ultrabooks or call our sales team on 0870 429 3941

RANGE FOCUS

All-in-Ones All-in-Ones combine both computer and monitor into a single enclosure. The most obvious benefit from an All-in-One is that all the hardware is consolidated into one device, helping conserve precious office space. An All-in-One could also be the perfect solution for any business which can’t decide between a thin client and a desktop computer.

Samsung Series 5 All-in-One Combining a sleek design with the ultimate user experience, including an advanced 21.5”, 10-finger multi-touch display, surpassing traditional two-finger multi-touch, and making it the perfect machine for Windows 8.

£799.99

Ex VAT

Search for quicklinx: 8CR0TK00

Wireless keyboard and mouse not included

Processor

Intel® Core™ i5-3470T Processor

Memory

4GB

Operating system

Windows 8 Pro

Storage

500GB HDD

Lenovo ThinkCentre Edge 92z 21.5” Stylish AiO, representing the power of a pro grade PC, combined with the elegance in design of Lenovo’s Edge series - this amazing All-in-One does everything you want from a PC.

£549.99 Ex VAT

Search for quicklinx: 8C44TK00 Processor

Intel® Core™ i3-3220 Processor

Memory

4GB

Operating system

Windows 8 Pro

Storage

500GB HDD

HP Compaq Pro 6300 AiO 21.5” Everything your business needs is wrapped up into one space-saving, all-in-one form factor. Perform to the max with the latest in Intel® technology and graphics, and create an ideal environment that fits your needs, your budget and your unique space.

£580.99 Ex VAT

Search for quicklinx: 898STK00 Processor

Intel® Core™ i3-3220 Processor

Memory

4GB

Operating system

Windows 7 Professional 64-Bit

Storage

500GB HDD

The new iMac Performance and design. Taken right to the edge. The stunning new iMac features a beautiful widescreen display with 75% less reflection, the latest Intel quadcore processors, fast NVIDIA graphics, 8GB memory, and 1TB hard drive standard - all in an impossibly thin enclosure that’s only 5 mm at the edge. 21.5” model launches November, 27” model launches December, for latest prices visit www.bt.com/businessdirect/apple

Find out more at www.bt.com/ businessdirect/allinones or call our sales team on 0870 429 3941 11

Great offers for the Contact Centre

up to

Do you find your staff having to repeat their conversations? Upgrade them today and you will receive up

to a £10 trade-in*

claim

£3hb0ack

cas

With quick-call features, lightweight designs and enhanced call clarity Plantronics EncorePro™ or SupraPlus® corded headsets are ahead of their time – no more delays, no more discomfort on long calls and no more missed information.

£10-in

trade

Make a good call with the new standard in

wireless desk phone headset systems The simpler way to enjoy outstanding audio quality. £30 CASHBACK on every purchase of the CS540™ wireless headset** The lightest DECT headset on the market means all-day comfort and with a 120 metre range, it’s easier for your staff to multi-task and wander from their desk, whilst still on a call.

For more information:

Call your account manager or ring our sales team on 0870 429 3941

*Value available against trade-in of an old headset. Minimum order quantity of 3 units for offer to apply. £10 trade-in value against EncorePro, £5 trade-in value against SupraPlus, terms and conditions apply, ends 31st Dec 2012, see website for details. **Cashback available per headset with a minimum order quantity of 3 units for offer to apply, terms and conditions apply, ends 31st Dec 2012, see website for details.

IPV6 IS HERE

IPv6: Is your business network prepared?

he Internet is made up of IP addresses. Every PC, laptop, smartphone, tablet, router and games console connected to the Internet or your LAN has an IP address. The current system for numbering IP devices is called IPv4 and it’s full up - it allowed for just over 4 billion unique addresses and we’ve already well exceeded that. Address sharing (NAT) has saved us thus far but a new system is needed - that system is called IPv6, a new numbering scheme for the Internet. It’s here now and already running on the Internet but it’s getting close to crunch time for businesses. Very soon every ISP and web host will need to support this new standard, followed by

Every ISP and web host needs to support IPv6, followed by all end user networks all end user networks that will also need to support it, so that the Internet can continue to grow and the legacy problems

of IPv4 can be eliminated. The Vigor 2850 range from Draytek fully supports the IPv6 protocol so you can be confident your business will support the next generation of IP addressing.

Download your FREE IPv6 ebook Our colleagues at DrayTek have been kind enough to offer an exclusive FREE ebook to TechKnow readers. Real World IPv6 gives a thorough overview of IPv6 from the point of view of anyone running their own network, in a small to medium enterprise (SME) or a SoHo (Small or Home office). The book explains what IPv6 is and the issues and challenges which you’ll need to consider in implementing it, taking you through the concepts and issues step-by-step, in clear language.

Download today at www.bt.com/businessdirect/ipv6 13

Windows 8 means business... With a focus on your business and people, Microsoftâ&#x20AC;&#x2122;s latest operating system gives us a glimpse into the future of technology in the workplace

he way people work has changed dramatically during the last several years. People use technology in the home and at work interchangeably. They’re mobile and expect access from anywhere. Technology at home is rapidly becoming central and people don’t want to give up the convenience of their personal devices and services when they enter the workplace. Windows 8 is reimagined to

for businesses to create their own

support different working styles.

line-of-business apps to help

It’s more intuitive so you can find

improve productivity.

what you need faster and easier.

Windows 8 improves on

The new look of Windows and

Windows 7 fundamentals like

the new app model make it easier

speed, reliability, security and

WINDOWS 8

Enhanced end-to-end security Windows 8 provides enterprise-class security capabilities that keep clients more secure against malware intrusion, better protected with easy-to-deploy data encryption and strong access control to resources. other essentials that are important to IT administrators. And it works seamlessly within an existing Windows management infrastructure. With Windows 8, it’s easier for people in your business to get connected and stay connected. IT pros can help ensure that corporate data is safer and more secure. Great new features and enhancements mean that road warriors can take their Windows 8 computers with them, confident that the built-in Wi-Fi and mobile broadband solutions can help them stay connected whether they’re on-site with a customer, waiting for a flight, or working from a branch office. Built-in mobile broadband features in Windows 8 add support for 3G and 4G telecommunication, enabling business users on the go to connect to the Internet immediately.

Trusted Boot Helps protect the end-to-end boot process and virtually eliminates the possibility for malware to hijack the boot process or hide from antimalware software. On Windows devices equipped with UEFI 2.3.1, the UEFI Secure Boot feature ensures that the OS loader is the first piece of software that starts. The Windows 8 Trusted Boot feature protects the integrity of the remainder of the boot process, including the kernel, system files, boot critical drivers, and even the antimalware software itself. The system’s antimalware software is the first 3rd party application or driver to start. Moving antimalware into the Trusted Boot process prevents it from being tampered with. In the event that malware is able to successfully tamper with the boot process Windows can automatically detect and repair the system.

Windows 8 mobile broadband support can help businesses keep data usage costs low with built-in mobile broadband metering. As mobile users move between locations, Windows 8 automatically uses Wi-Fi hotspots, if they’re available. Windows To Go is a cost-effective solution for

Measured Boot Validates, signs, and stores boot information in the Trusted Platform Module (TPM) chip. This enables a remote service to validate a computer’s integrity (called remote attestation).

alternative workplace scenarios. In Windows 8 Enterprise, IT administrators can provide employees with a corporate Windows image on a compatible USB storage device that includes line-of-business apps, settings, and corporate data. Offsite users can have a consistent Windows 8 experience on any Windows 7 or Windows 8 logo-certified corporate or personal PC. With Windows To Go, employees get a rich, consistent, and personalized Windows 8 experience that’s as secure as a fully managed PC. When they shut down, they can remove the

IT admin can provide employees with a corporate Windows image on a USB storage device, so off-site users can have a consistent Windows 8 experience on any corporate or personal PC

USB device and no data is left on the host PC. DirectAccess allows remote users to more securely and seamlessly access resources inside of a corporate network 16

without having to launch a separate virtual private network (VPN) connection to the corporate network.

The new language of touch BranchCache downloads files and

On new, touch-enabled PCs, you can move things on your screen comfortably. Here are a few common Windows 8 gestures.

apps from a corporate headquarters, storing this data in the branch office.

Swipe from the right edge for system commands

Client PCs in the branch office can

Swiping from the right side of the screen reveals the charms with system commands. Swiping from the left brings up previously used apps.

access the content locally, rather than repeatedly downloading it from headquarters. By using BranchCache, you can reduce the time required for branch workers to access data on the

Swipe in from the left to switch apps Swiping in from the left reveals thumbnails of your open apps so you can switch to them quickly.

network. In Windows 8, BranchCache can store more data and serve more clients. Multiple hosted cache servers

Great new features and enhancements mean that road warriors can take their Windows 8 computers with them can be used in a single office, making

Swipe in and out on the left brings up previously used apps Swiping in and back out on the left brings up the most recently used apps and you can select an app from that list.

Swipe from the bottom or top edge for app commands App commands are revealed by swiping from the bottom or top edge. You can swipe from the top to the bottom of the screen to dock or close the current app.

Drag an app to close it You don’t have to close apps. They won’t slow down your PC and they’ll close on their own if you don’t use them for a while. If you want to close an app, drag the app to the bottom of the screen.

deployment possible in offices of any

Press and hold to learn

size. The feature also includes cache

You can see details when you press and hold. In some cases, pressing and holding opens a menu with more options.

encryption and removes the requirement for additional disk encryption technologies. This helps simplify deployment and helps to improve data security. Windows 8 uses Windows

Tap to perform an action Tapping something causes an action, such as launching an app or following a link.

file server’s state-of-the-art technology to divide files into small pieces and

The better business tablet Windows 8 tablets bring together the convenience and mobility of a tablet with the productivity of a PC. With full support for touch, mouse, and keyboard, Windows 8 tablets run the majority of apps that run on Windows 7 PCs today. Windows 8 provides new opportunities for line-of-business apps, especially on tablets. Line-of-business Windows 8 apps can help enhance productivity, with full-screen apps that allow workers to more easily interact with the apps.

WINDOWS 8

eliminate duplicates. This results in

Cloud-connected Your Microsoft account is like a portable, personal PC that appears on any Windows 8 device you’re using. Sign in to your Windows 8 device with your Microsoft account and you’re immediately connected to the people, files, and settings you care about. Your PC comes to life with all the things that make Windows yours, including your Start page, themes, language preferences, browsing history, and browser favourites. You can connect your favourite services to your Microsoft account, too - services like Microsoft Hotmail, Microsoft Messenger, Facebook, LinkedIn, Twitter, and more. And you can immediately get to your photos, docs, and other files, whether they’re on Microsoft SkyDrive, Facebook, Flickr, or other services.

Connected to your files Your Microsoft account goes where you go. You can switch from one Windows 8 device to another and be ready to pick up where you left off just by signing in. When your files are in the cloud and you have an Internet connection, you can access photos and other files on Microsoft SkyDrive just like you access other things on your PC, and you can get to them from any web-connected device.

Windows on a wide range of hardware With Windows 8, you don’t have to choose between a fun touch device and a hard-working PC because you can have it both ways. Prefer a mouse and keyboard? Great. Prefer touch? Enjoy the convenience. Windows 8 will run on amazing hardware, from tablets to laptops to all-in-ones with large, high-definition screens. Whether you like to stay put or work on the go, you can enjoy the power, convenience, and versatility of Windows.

View our range of Windows 8 hardware at

www.bt.com/businessdirect/windows8

greater bandwidth savings and better network performance.

If you’re looking to implement Windows 8 throughout your business call our expert Software Licensing team today on 0870 429 3941, they’ll be able to answer any of your questions and guide you to the right solution.

For more, go to www.bt.com/businessdirect/officejet

See the difference colour printing makes with

See page 3 for instructions

D-LINK IP CCTV SOLUTIONS

Keeping a watchful eye on what matters most... Are you ready for the unexpected? If the unexpected happens to your network, you need the very best support and fast. Downtime costs your business money. D-Link Assist maximises your uptime by solving technical problems quickly and effectively. Their highly trained technicians are on standby around the clock, ensuring that award-winning support is only a phone call away. Choose from three service levels to suit your needs:

urveillance cameras come in a variety of guises - for use in homes, offices, shops, warehouses and other more challenging environments; indoors and out; with and without remote control capabilities, weather and vandal protection and to suit a wide range of budgets. D-Link has them allâ&#x20AC;Ś As a world leader in both IP Surveillance and general networking products, D-Link can supply everything required to build an affordable and easy to deploy system to ensure the security and safety of people, possessions and places. As well as an extensive range of network cameras, D-Link has digital video encoders to enable existing analogue cameras to be incorporated

alongside newer IP cameras. D-Link also provides a comprehensive range of accessories to help with camera installation and setup, plus Network Video Recorders, storage appliances and all the software needed for monitoring and recording.

D-Link Assist Gold - for comprehensive 24-hour support D-Link Assist Silver - for prompt same-day assistance D-Link Assist Bronze - for guaranteed next business day response

We can deploy and support your CCTV solution - call today to discuss a security solution for your business on 0870 429 3941 or visit www. bt.com/businessdirect/cctv

Enable existing analogue cameras to be incorporated alongside newer IP cameras

Installing CCTV systems needs specialist consideration of privacy regulations, whilst cumbersome installs can be dangerous. Let us take care of it by installing your solution and acting as your IT helpdesk.

Call 0870 429 3941 or visit www.bt.com/businessdirect/cctv for more information. 20

Power Over Ethernet Power2 Your Organisation through PoE Switches

Key Applications • Power2 Roam - increase the mobility and productivity of your workforce through wireless • Power2 Protect - secure your organisation’s assets and reduce risk through surveillance • Power2 Communicate - keep your telephony effective and efficient

Power Over Ethernet Power Over Ethernet

Power 2 You and Your Business 2 Key Power SKUs 2 Power You and Your Business

GS110TP ProSafe Gigabit Smart Switch with PoE 8 ports + 2 x SFP - Search for quicklinx: 78ZVTK00

GS724TP ProSafe Gigabit Smart Switch

GS7212P ProSafe Gigabit Switch

with PoE 24 ports + 2 x shared SFP - Search for quicklinx: 540ZTK00

with PoE 12 ports + 4 x shared SFP - Search for quicklinx: 7YSGTK00

GS748TP ProSafe Gigabit Smart Switch

GS7228PS ProSafe Layer 2+ Gigabit Stackable Switch

with PoE 48 ports + 4 x shared SFP - Search for quicklinx: 5FD5TK00

with 24 ports + 4 x shared SFP + 2 x SFP - Search for quicklinx: 7VQRTK00

GS7224P ProSafe Layer 2+ Gigabit Stackable switch

GS7252PS ProSafe Layer 2+ Gigabit Stackable Switch

with PoE 24 ports + 4 x shared SFP - Search for quicklinx: 7YSHTK00

with 48 ports + 4 x shared SFP + 2 x SFP - Search for quicklinx: 7VQXTK00

Speak to your account manager, call our sales team on 0870 429 3941

or visit www.bt.com/businessdirect/netgear 2 22 2 Power Roam | Power Protect || Power Power 22 Communicate Power Roam | Power Protect Communicate

MEND-IT WARRANTIES

Protect your IT investment...

endIT warranty packs are designed to offer you peace of mind when looking to protect your IT investment. Whether you require a fast, hassle free collect & return process, or, an on-site service, MendIT can offer both. MendIT understand your IT is vital to your day to day business needs and want to do everything they can to ensure your downtime is minimised. MendIT’s Collect & Return service offers a 5 day turnaround guarantee, whilst their OnSite service is designed to have you up and running on the next business day. MendIT’s great working relationships with all the major manufacturers means they can access parts more easily, whilst their many vendor accreditations means tip-top technical 22

knowledge to get your fix right first time.* MendIT also offer a range of complementary insurance packs for those of you on the move. Mobility is a large part of today’s business world and MendIT want you to feel confident that you’re covered wherever you roam. Offering protection against accidental spills and drops as well as fire and flood damage, MendIT’s accidental damage insurance can be a cost effective solution. In the event of a theft, MendIT’s All Risk insurance will ensure you’re covered anywhere in the world.** For complete peace of mind, MendIT have devised a warranty and insurance bundle that covers you against any eventuality. “Smash Crash Splash” combines the Collect & Return warranty service with all risk accidental damage insurance to give you total protection for your IT.

Warranty (Collect & Return and On Site Maintenance) • Up to 5 years Collect & Return and On-Site services • No additional costs - all carriage, parts and labour included

Insurance (Accidental Damage and All Risk) • Up to 4 years accidental damage and theft cover • Comprehensive - Fire, flood, spills, dropping and theft • No additional costs - all carriage parts and labour included • Worldwide cover and no excess

Bundle (Smash Crash Splash)

More cover options available. Call your account manager today or ring our sales team on 0870 429 3941

• 3 years complete protection • Hassle free Collect & Return warranty with peace of mind • Accidental damage insurance • No additional costs - all carriage, parts and labour included

On-Site Upgrade (Collect & Return and On Site Maintenance) • Upgrade a Toshiba, Samsung or HP 3 year Collect & Return or Return To Base warranty to a full MendIT On-Site warranty

*All warranty and Insurance packs guarantees are subject to parts availability. **MendIT is an Appointed Representative of Summit Insurance Services Limited, and regulated by the Financial Services Authority (FSA). Summit Insurance Services Ltd.’s FSA Register No is 300172’

BT Business Direct recommends Windows 8

Works well with others. Windows 8 Pro is designed to work alongside existing Windows 7 systems, apps and peripherals.

www.bt.com/businessdirect/windows8

Apps from the Windows Store; vary by market.