TechKnow - Winter 2013 by ITRetail

BT Business Direct

TechKnow Winter 2013

Introducing the amazing new business suite from Microsoft and how it will streamline your business

Plus,

you could win...

Inkjet vs Laserjet

Next gen servers

We pitch the printing heavyweights against each other in a business battle

Find out how Dell 12G servers can reduce costs and improve manageability

21:9 Ultrawide IPS Monitor THE FINAL ANSWER IN MULTITASKING Multitasking is simple with the LG IPS Monitor 21: 9 UltraWide. Using the 4-Screen Split function several applications can be simultaneously accessed simply and conveniently.

Easy 4-Screen Split Setup

Versatile Screen for Multi-Graphic Works

Multitasking Experience with Dual Link-up

The 21:9 UltraWide feature of the EA93, allows up to 4 windows to be shown in 8 different aspect ratios without congestion.

The 21:9 UltraWide EA93 offers Hardware Calibration support which is the perfect tool for multi-graphic works with deep colour

For quick business meetings, the Dual Linkup feature allows two portable devices, such as a computer, camera, phone or Blu-ray

Multitask more efficiently and comfortably with just one click.

expression (sRGB100%).

player to be connected to the monitor and used on a single screen simultaneously.

www.bt.com/businessdirect/ultrawide

Articles

BT Business Direct

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Office 2013

All you need to know about the most ambitious version of Office yet

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Boost productivity with wireless headsets

How we increased productivity with the help of Plantronics

Printers for business

We look at the business benefits of Inkjet versus Laser

Self-sufficient servers

Converge your server and storage together to eliminate bottlenecks

Unify your wireless architecture

Increase productivity and potentially lower IT management costs

10G copper connectivity

Why the time may have come for widespread 10G connectivity uptake

The business X factor

Advancements in scalability, reliability and performance with IBM

Virtualisation acceleration

Maximise your IT budgets by moving to a virtualised environment

Manage energy proactively

Keep your business up and running at all times with UPS

Scan

Step 3: Open the Layar app, hold the phone above the page and tap to scan it.

Step 4: Hold your phone above the page to view the extra digital content.

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Step 2: Look for pages featuring this icon throughout the magazine.

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Step 1: Download the free Layar app available for iOS or Android.

Reduce total cost of ownership with new Dell servers

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Big benefits for business

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How it works...

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LATEST PRODUCTS

Viewsonic TD2340 Touch Monitor Intuitive Multi-Touch Design with 3-year limited warranty Exceptional interactivity comes standard in the ViewSonic TD2340, the Windows 8 certified 23” 10-point multi-touch monitor with 1920x1080 Full HD resolution, and projected capacitive touch technology delivering seamless and accurate touch response.

Coming soon, see website for details

Windows 8 Compatible

Toshiba 12.5” Satellite U920t

Convertible Ultrabook / Tablet The Satellite U920t combines the full Windows 8 experience, functionality and performance of an Ultrabook™ with all the benefits and portability of a tablet. The 31.8cm (12.5’’) touch screen model transforms easily from laptop to tablet mode with a sliding motion that hides the full size keyboard and touchpad. • Premium design with 12.5” touchscreen • SSD • USB 3.0

£809.99 Ex VAT

Full Windows 8 experience and functionality

Quicklinx: 8G58TK00

For latest prices call our sales team on 0870 429 3941 alternatively visit www.bt.com/businessdirect/latest 8

Dell Latitude 10 64GB Tablet Latitude 10 is the tablet that’s built for business with easy management and security and a swappable 2 cell, battery for go-anywhere productivity. • Powerful Dual core, Intel Atom Z2760 processor power to run many of your favourite business applications • Windows® 8 provides an optimized touch experience • Easy integration with your current PC environment • Dockable with USB ports - hook up a monitor, keyboard or printer • Advanced security features help protect critical data

Ex VAT £499.99 Quicklinx: 8H8NTK00

Come and see us at UC Expo 2013 – We’re at stand C308 Want to learn about game-changing communications technologies that enable you and your business to work smarter? Then sign up to attend the Unified Communications Expo at Olympia in London on 5th and 6th March.

FREE registration for businesses With top-notch keynote speakers from the likes of Microsoft and Gartner Research, live demonstrations and much more, UC Expo 2013 is free for delegates from business and Public Sector organisations. Sign up to get your entrance pass today at www. ucexpo.co.uk.

Come and see the latest Jabra and Plantronics kit

Kyocera FS-2100DN Mono Laser

Can’t make UC Expo but want to learn more?

Advanced network printer for workgroups This printer is aimed at smaller teams and workgroups and is capable of printing 40 ppm in B/W. Its Gigabit interface is easily integrated into any network. The flexible paper handling allows to add four additional paper feeders to the device. Long life components mean running costs and environmental impact are both exceptionally low.

£296 Ex VAT .00

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If you can’t make it to London but have an upcoming project on which you need advice, then call our UC team today. We can help you choose the most appropriate headset solution for your user’s needs, as well as provide the first class project management and logistics skills needed to manage your headset roll outs, refreshes and on-going swap-outs.

Talk to your usual BT Business Direct account manager, or call our UC specialists on 0870 429 3888

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600 sheet capacity

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Quicklinx: 8BQHTK00

Unified Communications specialists from the BT Business Direct team will be showing the latest UC headsets from Jabra and Plantronics, along with promoting some fantastic show-only offers. Pop onto stand C308 to learn more.

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RANGE FOCUS - BUSINESS MONITORS

Iiyama monitors Create your own workspace Iiyama ProLite 24” LED B2481HS Comes with a 13cm height adjustable stand which supports screen rotation, ensuring perfect posture and optimal viewing which makes it ideal for Video Conferencing, DTP and CAD as well as the usual text based applications.

£148.84 Ex VAT

Search for quicklinx: 8DTMTK00 Resolution

1920 x 1080 Full HD

Response time

5ms

Inputs

HDMI, DVI-D, VGA (D-Sub)

Other sizes available in the Iiyama ProLite range, for more details visit www.bt.com/businessdirect/prolite

Get protected with Warranty

Insurance

Bundle

(Collect & Return and On Site Maintenance)

(Accidental Damage and Theft)

(Smash Crash Splash)

• Up to 5 years Collect & Return and On-Site services. • Repaired and returned within 5 working days. • Next business day for On-Site customers. • No additional costs – all carriage, parts and labour included!

• Up to 4 years Accidental Damage and Theft cover. • Comprehensive – Fire, Flood, Spills, Dropping and Theft. • Worldwide cover and No Excess.

• 3 years complete protection. • Hassle Free Collect & Return warranty with Peace of Mind Accidental Damage insurance.

More cover options available. Call your account manager today or ring our sales team on

0870 429 3941

AOC M2460PHU 24” Provides both business and home office users alike with the very best in features including a height adjust and pivot stand to give the user the adjustability desired for the best viewing experience.

£154.91 Ex VAT

Search for quicklinx: 8H0STK00 Resolution

1920 x 1080 Full HD

Response time

5ms

Inputs

HDMI, DVI-D, VGA (D-Sub)

Contrast ratio

20.000.000:1 (DCR)

BenQ GL2450E 24” Featuring a dynamic ratio of 12M:1, Senseye Human Vision Technology, 5ms response time and DVI connector, this 24”W 16:9 LED monitor delivers every image detail with the best viewing quality.

£93.17 Ex VAT

Search for quicklinx: 8H6JTK00

1,000:1 (Native)

- Server Backup - File-sharing Tools - Hosted Server / Desktop - File-sharing Tools

0870 429 3941 www.bt.com/businessdirect/backupdirect

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Cloud Services you can Trust

Find out more at www.bt.com/ businessdirect/monitors

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Contrast ratio

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DVI-D, VGA (D-Sub)

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Inputs

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Resolution

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RANGE FOCUS - BUSINESS LAPTOPS

Sony VAIO SVE1511R9E 15.5” Slim, light and efficient for all your daily business tasks Ready to handle your daily work needs for years on end. An easy to use notebook with a good size screen and an efficient Intel® Core™ i3 processor. Type reports in comfort on a large backlit keyboard, day or night. Runs for hours and easy to carry to meetings with a slim wrap-over design in black.

£387.81

Ex VAT Quicklinx: 83X4TK00

Processor

Intel® Core™ i3-2370M Processor

Operating system

Windows® 7 Professional

Memory / Storage:

4GB RAM / 640GB HDD

Connectivity:

3 x USB 2.0 – 1 x USB 3.0 – HDMI – VGA – Card Reader

Lenovo® ThinkPad® X1 carbon The world’s lightest 14” ultrabook The ThinkPad X1 Carbon is power-packed with innovation and inspiration to do business. This ultrabook weighs only 3lbs and is just 18mm thin. This elegant notebook delivers no-compromise performance with the power of the latest 3rd generation Intel® Core™ processor. Great performance is further enhanced with Intel® Turbo Boost 2.0 and Lenovo’s RapidResume and RapidConnect technology.

£1,234.99

Ex VAT

Quicklinx: 8DPPTK00

Processor

Intel® Core™ i5-3427U Processor

Memory / Storage:

8GB RAM / 180GB SSD

Operating system

Windows 7 Professional 64-bit and Windows 8 Pro

Connectivity:

3 x USB 2.0 – 1 x USB 3.0 – HDMI – VGA – Card Reader

RANGE FOCUS - BUSINESS DESKTOPS

Zoostorm Advanced SFF PC Zoostorm pride themselves on quality, robust PC products and UK based support, encapsulating their philosophy of ‘value without compromising quality’. All Zoostorm systems are manufactured in the UK; including customer support. Zoostorm also offers a custom built to order service – ask your BT Business account manager for more details.

£375.99 Ex VAT Quicklinx: 8BWYTK00

Processor

Intel® Core™ i5 3330 processor

Operating system

Windows 8 Pro 64-bit

Memory / Storage:

8GB RAM / 500GB SSD

Connectivity:

3 x USB 2.0 – 1 x USB 3.0 – HDMI – VGA – Card Reader

Acer M290 Desktop Business essentials with expansion Thanks to first-class components and technologies, the new Veriton M290 ensures top performance, optimal flexibility and excellent reliability. Equipped with Windows® 7 Professional, helps you get more done. • Executive performance • Exclusive manageability and security • Certified green for the environment • 3 year warranty included

£359.99 Ex VAT Quicklinx: 8J1PTK00 Processor

Intel® Core™ i5-3330 Processor

Operating system

Windows® 7 Professional

Memory / Storage:

4GB RAM / 500GB HDD

Connectivity:

DVD Writer 13

Big Benefits for Business How Dell’s award winning 12th Generation Servers powered by Intel® help reduce total cost of ownership, improve manageability and maximise operational efficiency. Design based on real customer feedback

ervers are arguably the heartbeat of any organisation, as they process masses of data generated by employees and serve up core applications which allow the business to operate and meet objectives. At the same time, servers represent a significant portion of any IT budget, which means that IT administrators need to be looking for technology that will enable business success through easy management capabilities as well as infrastructure and energy efficiency.

Challenges businesses face in today’s economy Dell is well-aware of the challenges that businesses face today, and designed its 12th generation of PowerEdge servers based on feedback from over 7,700

61% performance improvement on previous generation

business customers worldwide. Dell’s 12th generation platform is helping businesses to process more data, support more applications, reduce infrastructure complexity and facilitate growth.

Cost savings Dell’s 12th generation server portfolio powered by Intel® has been engineered to reduce financial outlay while maximising performance. A good example of this is the Dell PowerEdge T420 and T320 servers, which offer an affordable cost profile while integrating enterprise-class technology. By incorporating Intel® Xeon® processor E5-2400, these tower servers boast an increased computation performance of up to 61% over the previous generation of servers, meaning

Significantly cuts expensive cooling bills

that the entire organisation can get more done in less time as well as reduce IT expenses thanks to a lower total cost of ownership (TCO). This high level of power delivers both value and performance, turning data into business insights more rapidly. Dell’s 12G servers have also been designed to provide maximum processing power for a minimised cost, offering an increased performance per watt of up to 101 times over Dell solutions ten years ago. This is a result of Dell’s Fresh Air Initiative, enabling servers to naturally operate at a higher ambient temperature than previous iterations, cutting down on a hefty cooling bill. This also allows companies to house their servers outside of a typical “datacenter” room or facility if they choose, saving space.

Find out more at www.bt.com/businessdirect/dellserver or call 0870 429 3941 14

Designed to provide maximum processing power for minimised cost

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Demands placed upon the IT infrastructure require administrators to make the most of every available resource, and companies continue to place a heavy emphasis on solutions that give them greater operational efficiency through advanced management features. These tools, such as Dell’s OpenManage systems management portfolio, provide one centralised point of administration over the whole IT network. The advantage of this unified approach is that it removes the unnecessary complexity associated with the reliance on multiple agents to monitor disparate IT solutions, saving valuable time and resources, and streamlining the whole process. Furthermore, integrated remote access controllers, such as Dell’s iDRAC 7, enable businesses to reduce administration time. By implementing innovative agent-free management tools, businesses can streamline, automate management processes and in turn make the most of their IT assets.

Ensuring efficient use of IT resources

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focus in the development of the 12th generation server platform, and allows for operational savings in the data centre while providing an energy efficient and environmentally friendly infrastructure.

While investing in high performing and scalable solutions is essential, keeping one eye on existing IT investments is equally as important. Platforms that enable businesses to integrate with existing IT infrastructures are invaluable, providing the crucial link with legacy hardware across mixed physical and virtual environments, avoiding unnecessary replacement costs. Ultimately, Dell’s 12th generation server portfolio powered by Intel® enables businesses to improve the delivery of business applications and IT services while keeping running costs to a minimum. Combined with Dell’s professional consulting services and portfolio of client, storage and networking components, this platform allows for increased efficiency, productivity and reliability to meet today’s business needs while supporting the growth demands of the future.

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In addition, the servers are equipped with the industry’s first power supply unit to be ‘platinum rated’ which is the highest level of energy efficiency. This Energy Smart design was a key

Maximising existing IT investment with Dell 12th Generation servers:

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Benefits 1: Improved performance 2: Reduce power consumption

3: Flexibility to grow

Key features Faster Intel Xeon processors and more ram More efficient components, improved power management features and servers that don’t need cooling Wide selection of Add in cards available, more DIMM slots and storage bays, long life server chassis

4: Improved Management

Automate typical administration tasks and remotely manage physical and virtual servers remotely

5: Better virtualization

More ram, storage, the latest Intel Xeon processors. Unique redundant failsafe hypervisors allows Dell’s 12G servers to run more virtual machines than ever before, therefore saving on hardware/software costs, and valuable administration time

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

New from Microsoft The touch-sensitive, Cloud-connected and smarter Office 2013 February sees the launch of the new Office 2013, a revamp described by Microsoft and reviewers alike as the most ambitious release of Office yet.

So whatâ&#x20AC;&#x2122;s all the fuss about?

The apps – What’s new? For starters this version is Cloud-connected, so wherever and whenever your users sign in to Office, their personal documents and settings are always available.

Save documents to the Cloud with SkyDrive, then access them from virtually anywhere¹ Clever functionality called SkyDrive allows users to save documents when working offline to a SkyDrive folder on their local PC. Whenever they’re connected to the Internet, your users’ files will automatically be synced to their SkyDrive.com folder. Once signed into Office, their personal settings and documents - including most recently used files, favourite templates and even custom dictionary entries - are all available, exactly as they last left them.

Access, edit and share work online from any device with an Internet connection¹ ² ³ The new Office works with multiple devices, giving users more freedom to create, share and connect in the way that they choose, be that via their PC, Mac or mobile device¹ ² ³. But that’s not all… the UK’s growing number of tablet and touch-screen devices are catered for too.

Most office-based workers spend a huge part of each and every business day using Microsoft Office applications - and that adds up to a whole lot of time! So when it comes to improving the user experience, Microsoft have really tried to pull out all the stops with Office 2013. It’s packed with a wealth of thoughtful features designed to make life easier for users and help them to get through more work, faster. And where better to start than the Start screen itself? With the new Office 2013, when your users start an application they’ll firstly see the new-look Start “splash screen”, where all their recently accessed files, templates and more are laid out in a really accessible way using document thumbnails that are very friendly on the eye. Speaking of which, it’s never been easier to read onscreen text regardless of device screen size.

On-screen text has never been easier to read Squinting and annoyingly interrupted sentences are a thing of the past thanks to Office 2013’s enhanced on-screen reading experience. Office 2013 makes it really simple to zoom in and out of content, whilst a simple touch can now be used to turn pages.

Collaborate in real time by sharing Office documents via the web What’s more, users can add a whole new dimension to their business calls by sharing Office documents and presentations in real time with anyone who has a web browser. They don’t even need to have Office installed! Each individual Microsoft Office application benefits from its own set of Office 2013 enhancements. We’ve outlined just a few of our favourites in this article.

Microsoft Word 2013

Office 2013 is optimised for touch-screen devices Office 2013 responds to touch and stylus as naturally as to keyboard and mouse, allowing your users to zoom through tasks on touch-enabled devices powered by Windows 8 and Windows RT4. There’s also some really cool new features like “inking”, which allows users to handwrite email responses and then automatically convert them to text. With smarter applications designed to help users create, read, share and connect to Office documents more easily and quickly than ever before, Office 2013 is not only the newest kid on the block, it’s the cleverest one too. Read on to learn more…

 Easily create engaging documents and work collaboratively.  Set yourself a ‘theme’ so whenever and wherever you log into My Office account, your personal settings appear.  Use Read Mode to optimise the reading experience, regardless of screen size. Moving forward or back in a document is simple, plus you can tap or doubleclick an image to zoom in and out, and use touch to turn pages.  With PDF Reflow you can easily incorporate PDF content in Word. By preserving formatting, you can quickly and easily re-use content, rather than having to re-create it.

Microsoft Excel 2013

 Discover intuitive ways to explore and visualize data and new depths in less time.  Flash Fill makes it easy to format and rearrange data no formulas or macros required.  The intuitive auto-fill will save you precious time by pre-empting what you need it to do. Clever.  Quick Analysis finds new and different ways to visually represent your data, so you spend less time formatting and more time gaining insights. Simply highlight cells, click Quick Analysis, hover over Data Bars (no need to click) and you’ll get a rapid understanding of your data in a way you can easily examine.

Got more than 5 users? Ask us to quote for Office 2013 as a Software Licence If you thought Software Licensing was suitable only for large organisations, think again. In fact, any organisation with as few as five PC users could enjoy access to the operating system and application software they need through a licensing agreement – including the new Office 2013. Software licensing significantly reduces the headache of administrating and controlling software usage, so you stay legal. With licensing, you can manage and control software usage across your whole organisation from one central point which eradicates the problems caused by illegal copying and installation.

 Recommended Charts will recommend the most suitable chart for your data.

Microsoft PowerPoint 2013  Quickly design and deliver dynamic presentations with ease and confidence.  You can combine individual common shapes into a single object to create personalised graphics or icons with the new Merge Shapes tool.  With Eyedropper you can apply exact colour matches without any guess work to create professional-looking slides.  With new Presenter View, keep your hands free by privately viewing speaker notes, upcoming slides and presentation time.

Microsoft OneNote 2013  Capture notes, pictures, web pages and media from virtually anywhere and access them on-the-go.  Easily add a presentation, document or spreadsheet into a OneNote notebook, making all the information just a click away. Even embed an Excel spreadsheet into a notebook, and edit it within OneNote.

Microsoft Outlook 2013  Communicate with important contacts and organize and manage email, calendars and tasks easily and efficiently.  Get an at-a-glance view of schedules, tasks or contact information without having to change screens with the new Peeks feature.  Respond quickly to messages, directly from the reading pane without having to open a message with Inline Reply.  Consolidate and automatically update contact information including phone, email, address and social media updates from platforms like Facebook and Linkedin with the People Card. 18

BT Business Direct’s team of specially trained software licensing specialists are on hand to offer advice on the most appropriate licensing solution for your business. This service is completely FREE of charge and of course, you’re under no obligation to switch to a licensing solution should you ask for their advice. All Microsoft software, along with solutions from other major software vendors such as Citrix, Adobe and Symantec, is available to purchase under a licensed agreement from BT Business Direct.

Call us today on 0870 429 3941 for a noobligation Software Licensing quotation, or to learn more about the benefits of licensing for your software needs. 1. Internet connection required. Internet and mobile telephone usage charges may apply. 2. Windows 7 or Windows 8 OS, Mac OS X version 10.5.8, Windows Phone 7.5 or later required. 3. Available on Windows Phone (version 7.5 and later). Additional mobile devices will be supported. Check www.office.com/information for details. 4 . Windows RT devices come preinstalled with Office Home & Student 2013 RT.

Win Office 365! One lucky TechKnow reader will be taking home a 12 month subscription to Office 365 Home Premium. To be in with a chance of winning, simply visit www.bt.com/businessdirect/ winoffice and enter your details*. Closing date for entries is Sunday 31st March 2013. *No purchase necessary. We have one copy of Microsoft Office 365 Home Premium edition to give away to the first entry drawn at random from all qualifying entries received. Full prize draw terms and conditions can be found at www.bt.com/businessdirect/winoffice

Introducing Ricoh

SP 100SU

SP C320DN

SP 100SU Affordable entry level personal mono laser printer • 13 page per minute A4 mono laser printer • Compact & Stylish design • Fast first print out at less than 13 seconds • 16Mb for swift digital printing • Up to 1200 x 600 dpi equivalent resolution • 50 sheet standard paper capacity • GDI print driver compatibility • High speed USB 2 connectivity • Windows compatible

SP C320DN High productivity duplex network colour laser printer

SG 3110SFNW

SG3110SFNW Wireless, networkable small workgroup gel technology colour MFP with fax • Copy, print, scan in colour at virtually the cost of mono output with Economy colour • 29ppm A4 colour & mono print & copy speed • 128Mb Memory and 258MHz processor for fast output • Duplex as standard • Automatic document feeder allowing effortless copying • Up to 3,600 x 1,200 dpi output resolution and PCL drivers • G3 fax functionality for convenience • 250 sheets standard,expandable to 850 sheets • Up to 256gsm weight paper through the bypass • Network and wireless connectivity as standard

• 25 ppm A4 colour & mono laser output • Duplex as standard • Small footprint, one of the smallest in it’s class • Up to 2400 x 600 dpi resolution • 533Mhz processor & 384MB standard memory for fast job throughput • 500 sheets standard,expandable to 1,100 • Windows® 2000/XP/Server 2003/Vista Macintosh X v10.2.8-10.4 • USB 2.0 & Network connection • Up to 220gsm from the bypass • High reliability with 75K max monthly duty cycle

Call your BT Business Direct account manager for more info or call 0870 429 3941

Check the latest prices at www.bt.com/businessdirect/ricoh

PRODUCT CASE STUDY

Read about the benefits delivered by our own roll out of Plantronics headsets

How BT Business Direct boosted productivity with the freedom of wireless headsets

n moving in to a brand new building in Bolton, BT Business Direct’s IT Manager, Alex Davis, needed to deliver a secure, comfortable and fully functional wireless headset solution for use by both contact centre agents and back-office staff alike. The company already had experience of using Plantronics solutions after a small-scale trial of both the SupraPlus corded headset and the CS60 wireless solution. But a stringent set of After rigorous testing, the Plantronics CS540 wireless business requirements against which the new solution would headset was chosen because of its fit-for-purpose design and have to deliver, meant Alex needed to functionality. BT Business Direct evaluate a wider set of options. “CS540 headsets have loved its ability to switch between helped us to leverage the narrowband audio (which maximises BT Business Direct’s essential business business advantages of our battery life), and wideband professionalrequirements included: grade audio to enable clearer • All-day-wear comfort for our people wireless environment” conversations. Compatibility with other • Absolute clarity to ensure a quality calling equipment was also an advantage as Alex explains: “We had to experience for our customers ensure full compatibility with our existing and future IT and • DECT™ encryption for increased call security telephony environments and the CS540 fitted perfectly. • Freedom from wires so people can move around the Different styles are available to suit user’s individual office to collaborate with others while still on a call preferences, DECT technology is built-in, whilst hands-free • Ability to conduct conference calls easily productivity can be enjoyed up to 120 metres away from the • Health & Safety directives (e.g. avoiding RSI base unit. The CS540’s options for collaboration are also ideal and eliminating neck/back strain) the headset can be paired with any base by simply docking • Ability to easily “shadow” for training and it and adding up to three additional headset wearers coaching purposes into a call.”

Results and return on investment With improved call clarity and increased comfort for the wearer, BT Business Direct found agents were spending longer on the phone and able to handle more customer enquiries once the new solution was deployed. Based on a comparison between two calendar quarters, abandoned calls fell by 4.5% whilst average pick up time improved by a whopping 27%.

Helen Slinger, Sales Director said: “The Plantronics CS540 headsets we’re using have helped us to really leverage the business advantages of our wireless environment. With improved call quality, unrestricted movement to collaborate on calls and functionality that improves our ability to listen, learn and coach, the CS540 has helped us to become truly productive and ultimately, more successful”.

View the full Plantronics range at www.bt.com/businessdirect/plantronics 20

• • • Yes! ONS provide unlimited telephone, remote and online support from as little as £900 Ex VAT* a year! Not sure? Try our Pay As You Go Support Vouchers On-site Technical Services available from only £225 Ex VAT* per day

Devices Covered Total (per Annum) Quicklinx Code

0-25 £900 Ex VAT 8GXYTK00

26-50 £1,700 Ex VAT 8GXZTK00

Please call your Account Manager quoting the relevant Quicklinx code on 0870 429 3941

Protecting and supporting the performance, security and business value of your IT infrastructure, seamlessly

Telephone, remote and online support cover is limited to hardware products with the following operating systems: Windows Vista or later; Windows Server 2003 or later; SBS 2003 or later, WMWare, HyperV Server. Telephone, remote and online support is available between the working hours of 8.30am and 5.30pm, Monday to Friday, excluding Bank and Public holidays. All calls must be logged in line with the procedure specified in the official documentation provided when you purchase the service. Once a call is logged with 1st line support, then if referral to 2nd or 3rd line support is required, call back will be within 1 working hour. If the problem cannot be fixed remotely and an on-site visit is required, then this will happen the next business day, or earlier. On-site visits are chargeable. The maximum charge would be £525 ex Vat for a full day. On-site technical services can be provided for UK mainland customers only. Other terms, conditions and exclusions may apply. The exact details of any service will be clearly outlined in writing when you request a quotation. Call your BT Business Direct account manager for more details. Nothing on this page forms part of any contract.

A complete IT support team waiting for your call from only £900* a year?

AT A GLANCE...

Find out how modern inkjet printers have become a viable alternative to laser for your business

BT Business Direct presents

T HE V A L UE

CH A L L

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ommon thinking has always been that inkjets are for homes, laser printers are for business. This however is no longer the case â&#x20AC;&#x201C; in fact it couldnâ&#x20AC;&#x2122;t be further from the truth. Traditionally, laser and inkjet printers had distinct strengths and weaknesses. Inkjet devices were for the home, as they were generally compact, affordable and sometimes even stylish â&#x20AC;&#x201C; everything the bulky office laser was not. An inkjet was for running off the holiday snaps or other jobs that made full use of their ability to print colours at high quality on glossy photo paper. By contrast, for a workplace looking to print large volumes at speed, and keen to avoid the worries of tiny paper trays 22

UT D Y V HE A

N O I P M CH A

and regular ink changes, a laser would always top the shortlist. They were considered reliable, fast and professional, and robust enough to withstand the rigours of a busy working environment. But that no longer tells the whole story. Despite their strengths, lasers can be expensive to buy and run, especially when you consider the extras of power consumption and the additional consumables that, in most cases, must be replaced along with the toner. The world of inkjets has been steadily evolving, with several manufacturers developing business-focused devices boasting huge improvements in running costs, speeds and print quality. Today an inkjet is a viable business alternative to the more traditional laser.

Today’s inkjets consume less power than their laser rivals when printing, with figures in the low tens of watts rather than the high hundreds. That also extends to standby time, as an inkjet requires no power-hungry heating to get ready to print.

longer so clear-cut, and in some cases they’ve been turned into disadvantages by the unstoppable advance of inkjet technology.

Today an inkjet is a viable business alternative to the more traditional laser While text has always been a laser strength, the inkjets are catching up, with their high maximum print resolutions rising above most lasers. This means more detail in images, and greater sharpness and clarity to text. Plus, inkjets still have that major advantage of being able to handle the kinds of non-standard paper that would get mangled by a laser. When it comes to printing at speed, inkjets are making great strides. With no fuser to heat up when printing, an inkjet can be ready to go almost immediately, which is a big advantage when multiple users are printing throughout the day. For the common small print jobs, being ready to go quickly is half the battle. The reputation of the inkjet has changed beyond recognition over the years. Many of the advantages that used to be routinely reeled out when justifying the purchase of a laser printer are no

TH G N I C DU

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With a print resolution of 4,800 x 1,200dpi it’s also above most lasers, giving consistently sharp, detailed output on a wide range of paper types. And the WorkForce Pro can deliver the first page in less than seven seconds, which has a knock-on effect: testing with a four-page document against lasers capable of printing at 20ppm, that first-page advantage meant the inkjets finished first.

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With affordable high-yield ink tanks, they can deliver pages at 50% of the cost of a laser, with double-sided printing reducing paper costs. Epson cartridges come in capacities high enough for 3,400 pages from one tank – not quite at the highest laser levels but far beyond the line where employees find themselves regularly calling IT for replacements.

Ge t

One range of inkjet printers that’s leading the revolution is the Epson WorkForce Pro range. Consuming up to 80% less power than their main laser rivals when printing – their peak power draw is just 26W, whereas a big office laser can draw anything up to 1,000W when the fuser is working.

a g e w it h La

View the WorkForce Pro range at www.bt.com/businessdirect/workforcepro 23

ADS-2100 High speed duplex automatic document scanner

Brother is enabling organisations to streamline document management and sharing, with a range of single function scanners. Brother’s scanners are suitable for use across a range of sectors requiring efficient, secure document management including healthcare, legal and logistics. The ADS-2100 is ideal for fast scanning of high quality documents up to A3 and is compatible with Windows, Mac and Linux. The scanner is designed to overcome the difficulties of digitalising a wide range of materials, as it is able to scan various different types of documents at once with multipage detection, as well as offering double sided scanning. Its bundled software enables users to create searchable PDFs, making it easy to find archived files using key words. This helps businesses quickly organise paper documents into a digital database. Brother’s new mobile scanners (the DS-600 and the DS-700D), are powered by USB for complete portability, enabling workers to digitalise documents on the move. The machines remove the chance of paper documents becoming misplaced or damaged, as mobile workers can digitalise them instantly with easy to use “one touch” scanning.

DS-600 M obile document scanner

Phil Jones, sales and marketing director at Brother UK, said, “An effective business needs to be able to quickly process, interpret and act on incoming data. Digitalising processes such as order management, or contact databases boosts productivity and gives employees access to data wherever they are.”

For latest prices on Brother scanners visit www.bt.com/businessdirect/brotherscanners

DS-700D M obile document scanner

AT A GLANCE...

Eliminate bottlenecks in your data-intensive workloads by converging server and storage together

HP ProLiant Gen8 The world’s most self-sufficient servers

he new HP ProLiant family has been developed to respond to customers’ ever increasing IT demands. ProLiant Gen8 servers feature over 150 design innovations to help you eliminate common problems that can cause failures, downtime and data loss. They also allow administrators to increase application performance, and free up resources. HP ProActive Insight architecture ProLiant Gen8 servers continuously analyse thousands of system parameters using HP ProActive Insight architecture. This feature optimises application performance, proactively improves uptime, and provides an actionable insight into every aspect of your IT infrastructure. This architecture, embedded inside each next-generation ProLiant server, provides a deep insight into your IT environment and a rich set of capabilities that automate and simplify system provisioning, troubleshooting, software updates and proactively avoids costly downtime. Enjoy 3 x increased administrator productivity with HP Smart Update and 66% faster problem resolution with the industry’s first comprehensive, cloud-based management and support portal. ProLiant Gen8 servers also deliver 70% more compute per watt.

virtualized and data-intensive workloads by converging server and storage together and optimizing for solid state performance. This results in 100 x faster storage performance. Confidently protect your data and help ensure uptime through smart data protection, as well as enable real-time application tuning and acceleration with the smart data services feature. Automated Energy Optimization Power and cooling costs are a consideration for any IT budget. Enabled by HP 3D Sea of Sensor technologies the new ProLiant features automated energy optimization capabilities. With embedded intelligence, you can easily control your data centre energy efficiency. HP’s Location Discovery Services enable energy-aware workload placement and automates asset management, whilst you can reduce energy usage and increase compute capacity with HP Thermal Discovery Services. The HP Power Discovery Services eliminate power configuration errors and precisely track power usage by rack and server.

Dynamic Workload Acceleration ProLiant Gen8 servers eliminate bottlenecks in your

HP ProLiant Gen8 Built-in

Intelligence

Self-aware systems with proactive problem resolution

1000X

Resilience for critical data

Purposeful

Automation

Streamlining foundational touch points to reduce human error

Admin productivity improvement

Tight

Integration

with HP support to maximise server admin time

66%

Faster problem resolution

For more information on Gen8 please visit www.bt.com/businessdirect/proliant 25

AT A GLANCE...

Unifying your wireless infrastructure could lower IT management costs and increase productivity

Unify your wireless architecture for ultimate performance and flexibility

o much is happening today to give you a chance to rethink your wireless architecture. Indeed, you’re almost forced to rethink and unify wireless into your overall network architecture. The good news is the payback from such changes, because lower IT management costs and increased productivity for your organisation’s increasingly mobile workforce can more than pay for the effort. Today you need a wireless architecture that not only provides the mobility and performance that today’s applications need, but also lowers your cost of operation while increasing wireless security. Unifying Management A D-Link solution provides management of multiple Access Points across multiple subnets with these capabilities: • Intuitive web UI for managing all APs on a WLAN • Group management capabilities - Mass firmware upgrading by group - Mass configuration by group including QoS settings required for VoIP, video and other high bandwidth, low latency applications

• Fault management • Real-time monitoring • Real-time reporting

security settings, AP utilisation, AP channel usage, and rogue AP detection and mitigation.

Stepping Up To A Wireless Switch The wireless switch simplifies configuration and leverages the security that’s in place for your wired network.

D-Link’s Unified Wireless Approach D-Link’s wireless management capabilities allow you to control, configure and monitor all switches and Wireless APs from the same single pane of glass, significantly reducing operation overhead and total cost of ownership. D-Link’s unified management pulls wireless into the automated end-to-end security, configuration, monitoring, reporting and group firmware upgrades that distinguish D-Link’s overall network solutions.

Simplifies configuration and leverages your existing security network The wireless switch becomes your fulcrum point for reporting and troubleshooting including client association,

Call your account manager today who can arrange for an on-site wireless survey or visit www.bt.com/businessdirect/dlink for the latest offers. 26

www.bt.com/businessdirect/canoncashback or call 0870 429 3941 for more details

*Cashback available on promotional products only, terms and conditions apply, see website for full details.

Breaking down 10G Copper connectivity adoption barriers

s new technology adoption rates go, 10GBase-T, aka 10Gig Copper, has experienced a slow, but progressive uptake. 2012 was identified as the turning point when wide scale deployment would start to take off – almost 6 years after the standard was ratified. To date, 10G connectivity has often involved costly fiber based technology as the predominant way to support high-speed access to the backbone of the network, as well as virtualized server, storage and Data Centre environments. So what’s changed and brought about a change in expectations? Depending on your perspective, a multitude of factors have been cited as stalling wide-spread deployment, amongst them that latency and high power consumption make 10GBase-T a cumbersome technology. This is now set to change. Below are some highlights that will enable and support wider adoption as a result of progress made in these two areas.

Isn’t 10GbE Copper power hungry? Today’s PHY chipset technology provides anything from around 5 to 8 watts per 10GBase-T port, lower than the ~10+ Watts cited in recent years when compared to transceivers such as 10GBase-SR that can draw less than 1W. Drawing an increase in power by a factor of 5 can seem like an expensive upgrade cost. When factored against servers that can draw anything up to 1000W or more, the overall proportion is low.

M7100 24-port Managed Switch Additional power consumption initially points to a costly operation, but when considering alternative related costs such as fiber transceivers, it’s plausible that the overall cost will be less to deploy 10GBase-T. For SMB and even mid-sized organisation switch-server installations, ‘short reach’ cable runs of less than 45 metre will apply and use even less power. 28

Isn’t 10GbE Copper using Cat6A cabling a heavier, bulkier and less flexible solution than fiber? The better comparison is to pair more established Cat5e deployments with Cat6A, both of which can leverage 10GbE Copper. Consider that moving to 10GbE connectivity will also help reduce the number of GbE connections into a server rack, which in turn are also increasingly available with 10GbE connectivity. Even if you need to install bulkier Cat6A cables to replace thinner Cat5e, the overall number of port connections footprint will be reduced and you will save on space and alleviate power consumption concerns.

Drawing an increase in power by a factor of 5 can seem like an expensive upgrade cost A final and invaluable consideration is the role of autonegotiation. A 10GBase-T switch will be able to work and communicate effectively with legacy Gbit/s and 100Mbit/s server connections. For any fiber based systems that cannot support lower speeds, wholesale rip and replace server upgrades may be required in addition to 10GbE switch upgrades. Instead, 10GBase-T provides a viable and affordable investment path that supports incremental server and switch upgrades to suit evolving network needs.

What are the benefits to using 10G Copper? There are multiple benefits, but one that any growing that of Cat 5. Such networks can support higher bandwidth organisation would relate to is the need to help realise high-speed requirements that 10GbE Copper allows up to 100m using RJ45 network performance growth. 10GbE is no longer a platform connectors. Cat 5e and 6a networks can also leverage and benefit that only large enterprises can afford. The increasing adoption from 10G Copper, but over shorter distances of up to 45 and of 10GbE Copper NIC 55m respectively. Backwards adapters by server and storage compatibility with 100M/bit There are multiple benefits, but one vendors is opening up the and Gigabit networks allows that any growing organisation would relate for a cost effective and simpler opportunity for 10GbE to is the need to help realise high-speed connectivity deployment for upgrade path to 10 Gigabit customers of all sizes. 10GbE Ethernet. network performance growth. copper price points are also A third area is the more attractive than ever before - reaching similar price points as ability to extend support for converged environments. Network Gigabit solutions from a price per Gbit/s perspective. Now is the performance bottleneck risks are growing. Bandwidth demand time to deliver reliable, affordable and simple 10GbE networking is rising to support intensive new applications, along with the connectivity beyond the core of the network. proliferation of data replication and the widespread adoption of A second area is the ability to leverage existing infrastructure mobility, server and storage virtualization. All these combine to copper cabling investments. If you have an existing network drive the need for 10 Gigabit solutions. The increase in video and infrastructure running Cat 6A or 7 cabling, then you will clearly mobile data alone is placing limitations on Gigabit networks as benefit from the copper wiring being of a higher grade than more devices, users and content fight for traffic prioritisation.

New 10GbE Copper Switches The NETGEAR ProSafe 24-Port 10 Gigabit Copper M7100 series Managed Switch is the world’s first cost-effective 10GBASE-T departmental solution. The M7100 series is ideal for installations requiring reliable, affordable and simple 10 Gigabit Ethernet top-of-rack server access layer in enterprise and campus-style networks and for high-density, high-performance 10GbE aggregation. The M7100 series consists of a fully managed, low-latency, line-rate 10GbE copper BASE-T switch solution; 24 ports of 10GBASE-T (RJ45) interfaces that support Fast Ethernet, Gigabit Ethernet and 10 Gigabit speeds for server, storage and network progressive upgrade; and four ports of SFP+ interfaces that broaden 10 Gigabit connectivity for 1GbE/10GbE fiber uplinks and other DAC connections. “Until now, 10 Gigabit switching has been only an unattainable pipe dream for small and medium-sized networks due to the high cost of entry. But 10GBASE-T provides growing networks a migration path to newer technologies while preserving current hardware investments, a perfect match to meet the cost and performance requirements of growing businesses and other organizations,” explained Peter Newton, senior director of NETGEAR product management for Commercial Business.

He added, “NETGEAR 10 Gigabit switch solutions combine the latest advances in hardware and software engineering for higher availability, lower latency and power consumption and stronger security, at industry-leading, breakthrough price points. The switches enable us to offer a complete portfolio of 10 Gigabit solutions, spanning small server clusters to network aggregation, and from workgroup labs to network backbones. NETGEAR is already a leading provider for Unmanaged and Smart Switches; our first-to-market advantage in 10GBASE-T switches positions us as leaders in 10GbE switches as well.” For network connectivity, 10GBase-T, like other base-t technologies, uses the standard RJ45 Ethernet jack. This connection form factor is not only common on switches, but is also normally integrated onto servers, workstations and other PCs. Base-T usually runs up to a 100 meters, on the widely deployed, twisted pair copper cabling, such as Cat 6A type, and now more recently Cat 7 type. It is also backward compatible, autonegotiating between higher and lower speeds – thereby not forcing an all at once network equipment upgrade. The NETGEAR M7100 series is the world-first realistic, cost-effective 10GBase-T departmental solution!

NETGEAR is the first networking provider to deliver 10 Gigabit copper (10GBase-T) switching solutions spanning the lightly managed, smart and fully managed categories.

Explore the future with us at www.bt.com/businessdirect/netgear10g 29

CALLS ON THE MOVE MADE EASY WITH JABRA Clearer talk for convenient calling on the go Jabra WAVE - Clearer talk for calling on the go • Crystal clear sound and voice • Wind noise reduction • Behind-the-ear style for all day comfort • Spoken battery and connection status • Connects to 2 devices simultaneously • Up to 6 hrs talk-time and up to 8 days standby time* Search for: 8GW2TK00 Price: £39.99 Ex Vat Jabra FREEWAY - Enjoy hands-free calls and music • Transmit music and calls from your mobile phone to your car radio • Stream and remote control music with A2DP and AVRCP • Connects to 2 devices simultaneously • Voice Guidance: Includes calling status • HD Voice**: supports wideband sound • Up to 14 hrs talk-time and up to 40 days standby time* Search for: 8GW4TK00 Price: £64.99 Ex Vat Jabra SUPREME - Your Space. Your Sound • Noise Blackout 3.0. • Wind-noise reduction technology • Patented Flip-boom: Easy to Activate – Easy to carry • HD Voice**: supports wideband sound • Voice Guidance and control: Take and make calls using your voice • Connects to 2 devices simultaneously • A2DP: Stream multimedia content from your mobile phone • Up to 6 hrs talk-time and up to 15 days standby time* Search for: 8GW6TK00 Price: £69.99 Ex Vat

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Find out more about System x, high value x86 servers that are easy to deploy and manage

Give your business the X factor IBM System x offers advancements in scalability, reliability and performance

n investment in IBM System x速 x86 servers gives you support for Microsoft速 Windows速, Linux速 and virtualization. System x servers are intelligent systems designed to reduce costs and complexity. Keep your applications running and your budget in check with an x86 server from System x. Your business is poised to take advantage of the next big opportunity. But is your IT environment ready to help you meet your goals? Or will it hold you back? Smarter systems for a smarter planet mean that when you need to grow your business, you can drive forward. IBM System x advancements in scalability, reliability and performance can help you take

Smarter systems for a smarter planet to grow your business your business where you want it to go. IBM are focused on providing the technology that will help your business innovate and thrive. They make that possible today and have a vision and dedication to continued innovation for tomorrow.

Why should I choose System x to run my business? System x solutions are the result of a design for building proven IBM innovation around industry-standard components. Their solutions span feature-rich scalable enterprise x86 servers, to rack-optimized servers designed for business productivity, to entry-level tower servers. IBM differentiates itself in the crowded x86 marketplace by offering high value offerings that are easy to deploy and manage, leadership quality and service, and leading technology.

Refuse to Lose with IBM IBM will not be beaten on price! Test the IBM price promise today for all your Server, Storage or Networking requirements.

Talk to your account manager today, call our sales team on 0870 429 3941 or visit www.bt.com/businessdirect/systemx 31

AT A GLANCE...

Find out how you could maximise tight IT budgets by moving to a virtualised environment

Accelerate your business with Virtualisation More efficient IT throughout the lifecycle with Fujitsu PRIMERGY

here are a number of demands that businesses are increasingly putting on IT which need to be fulfilled under a tight budget. These include: • Greater efficiency • Faster Time To Market • High availability • Data growth • Fluctuating business requirements Moving from a traditional, silo-based architecture towards a shared, virtualised environment is a key strategy in dealing with these demands. Moreover a virtualised IT architecture lowers Total Cost of Ownership, improves responsiveness and simplifies management.

This is because it allows for a better utilisation of all the processor cores available than conventional software architectures allow, providing the greater efficiencies demanded by the business as well as responding to the challenges posed by data growth. By abstracting the infrastructure presented to the operating system from the physical hardware itself the restrictions of any given physical server are superseded.

This allows for high availability by migrating workloads from a failed host to an available one, together with the flexibility, agility and speed of rollout. Having decided that virtualisation is the way to go, at least for the majority of workloads, a number of challenges present themselves: • Managing multiple vendors • Lack of internal skills and trained resources • Time, cost and risk It is therefore essential for any business considering moving to this model to work with the right partner to benefit from best practice, mitigate risk and maximise the effectiveness of the solution.

With the current proliferation of multi-core x86 servers, a virtualised infrastructure is all the more critical.

Fujitsu PRIMERGY servers are optimised for virtualisation, regularly hitting the number 1 spot on the VMmark benchmark, including various dual socket as well as quad socket servers. Fujitsu have a range of appliances and reference architectures covering both VMware and Hyper-V that allow customers to quickly deploy best practice virtualisations solutions that work out of the box and deliver optimal value for money. 32

Fujitsu vShape 25 for example is the ideal solution for businesses wanting to consolidate 25 servers onto a centralised virtual platform based on VMware. This, combined with Fujitsu’s world-record breaking energy efficiency and stringent quality control, results in significant Total Cost of Ownership savings on an infrastructure providing maximum performance and reliability.

Fujitsu recommends Windows 8.

Outstanding results from Windows 8 Combine the flexibility of Windows 8 with the performance of Fujitsu professional devices

Esprimo X913-T All the advantages of a PC plus a multi-position 23â&#x20AC;? touch display and innovative easy log-in features.

Lifebook U772 The perfect choice for demanding business professionals on business trips and in the office, this stylish and fully-featured Ultrabookâ&#x201E;˘ offers a unique combination of an outstanding small form factor with a 14-inch frameless display and weighing only 1.4 kg.

Stylistic Q702 The perfect choice for mobile professionals looking for highperformance without compromising on versatility. With its attachable keyboard option, this lightweight hybrid tablet PC enables easy content creation and consumption.

Find out more at www.bt.com/businessdirect/fujitsu or call 0870 429 3941

AT A GLANCE...

Keep your business up and running at all times with an Uninterruptible Power Supply

Manage both your UPS and your energy proactively Only APC Smart-UPS saves money and energy without sacrificing availability

oday’s more sophisticated server and networking technologies require higher availability. That means you need more sophisticated power protection to keep your business up and running at all times. But that’s not all. In today’s economy, your UPS must safeguard both your uptime and your bottom line. Only APC by Schneider Electric™ helps you meet both of these pressing needs. Specifically, the APC Smart-UPS™ family now boasts models with advanced management capabilities, including the ability to manage your energy in server rooms, retail stores, branch offices, network closets, and other distributed environments.

Intelligent UPS management software PowerChute™ Business Edition, which comes as standard with Smart-UPS 5 kVA and below, provides some really useful usage and energy cost reporting so you can save energy and money by tracking consumption and costs over time. CO2 emissions monitoring helps you to reduce environmental impact through increased understanding, whilst risk assessment reporting lets you identify and proactively manage threats to availability (e.g. ageing batteries). Best-in-class UPS APC’s intelligent, interactive, energy-

Intuitive alphanumeric display Get detailed UPS and power quality information at a glance – including status, about, and diagnostic log menus in up to five languages.

Configurable interface Set up and control key UPS parameters and functions using the intuitive navigation keys. On rack/tower convertible models, the display rotates 90 degrees for easy viewing.

Energy savings A patent-pending ‘green’ mode achieves online efficiencies greater than 97 per cent, reducing heat loss and utility costs.

saving APC Smart-UPS represents the combination of more than 25 years of Legendary Reliability™ with the latest in UPS technology including an easy-to-read, interactive, alphanumeric LCD display to keep you informed of important status, configuration, and diagnostic information. There’s also unique battery life expectancy predictor, and energy-saving design features, like a patent-pending ‘green’ mode. Now, more than ever, every cost matters and performance is critical. That’s why you should insist on the more intelligent, more intuitive APC Smart-UPS.

Why Smart-UPS is a smarter solution

Call our sales team on 0870 429 3941 or visit www.bt.com/businessdirect/cleverprinters *Terms and conditions apply, for full details visit our website, offer ends 31st March 2013.

Discover your business potential with Sage

‘New’ Sage Instant Accounts 2013 Designed to help small businesses manage money, customers and suppliers as quick and easy as possible. • Easily create professional quotes and invoices • Quickly Submit VAT returns online • Simple cash flow management • Plus much more

Sage Instant Payroll With less than 3 months to go until HMRC introduce Real Time Information (RTI), now’s the time to get the software you need to prepare for and submit RTI accurately. • Step by step RTI submissions • Run your payroll in under 15 minutes • Pay up to 10 employees • Choose from three levels of support

FREE

45 days’ phone and online support for new customers

RTI Edition

For prices visit www.bt.com/businessdirect/sage or call 0870 429 3941