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Year 10 Vol. 1, Issue 142
It’s Down Time in Dominican Republic
Jose-Manuel GARCIA, CDS jmgarcia@ividmc.travel Visionary, Founder, & Master Coach Jose-Manuel (Manolo) GARCIA, CIS, CMS manolo@ividmc.travel Second Generation, Innovator & President Trinidad SANCHEZ tsanchez@ividmc.travel General Comptroller Francisco BAEZA, DMCP fbaeza@ividmc.travel Corporate Marketing & Product Development Director
Quick Hits: Pages 4, 5
Julia ORTIZ jortiz@ividmc.travel Quality Director
Historic Airline Alliance The Customer’s Always Right Advertise with CommuniQuest
• • •
Alejandro PECH apech@ividmc.travel Electronic Publishing Omar GALLEGOS ivicorp@ividmc.travel Content & Editing
Pages 6, 7
Let’s Cook:
Fernando ROSAS corp.image@ividmc.travel Design
Mangú, A Dominican Staple Par Excellence Page 8
Jorge OROZCO, DMCP jorozco@myday.travel Managing Director - MyDay Travel
Dr. Travel’s Travel Tip: Be Fit While You Sit Page 9 © Copyright 2017. All Rights Reserved.
Destination Offices Mexico
Caribbean
Central America
South America
IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director yelosegui@ividmc.travel
IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² South America Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel
IVI DMC² Mexico City, Central Mexico, IVI DMC² Dominican Republic Puerto Vallarta, & Riviera Nayarit Ramon RIJO, CIS Jaime NELO, CMS, DMCP Regional Managing Director Destination Managing Director rrijo@ividmc.travel jnelo@ividmc.travel IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing Director rmijares@ividmc.travel
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IVI DMC² Panama Ligia VARGAS, CIS Regional Managing Director lvargas@ividmc.travel
Our Objective
Our Vision
Always aim for 100% overall customer satisfaction.
Associates: Keep the ideal place to work, where our multicultural staff give their best, every day Customers: Offer an innovative high-quality service that exceeds expectations Partners: Consolidate our network of honest and successful partners Utilities: Maximize the return of investment to shareholders
Our Mission
Planet: Inspire responsible resource management by means of our work
Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing return of investment to shareholders.
Follow us on...
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DELTA & AEROMEXICO LAUNCHED HISTORIC PARTNERSHIP Airlines to establish transborder alliance between Mexico & U.S.; agreement will provide customers substantial benefits in both nations.
On December 21, 2016 Delta Air Lines and Aeroméxico accepted the final order issued by the U.S. Department of Transportation granting them antitrust immunity and allowing the airlines to establish a joint cooperation agreement. This historic agreement will establish the largest transborder alliance between Mexico and the United States, expand competition, and benefit customers of both airlines. "Together, Delta and Aeroméxico are stronger in the U.S.-Mexico market than either airline can be on its own," said Delta CEO Ed Bastian. "The partnership will make it possible for us to offer customers more flights to more destinations, with more choices every time someone travels across the border. We will offer industry-leading reliability, great service, and an unmatched array of options." "This agreement will mark the beginning of a new era in the aviation of North America, as the first and the largest cross-border alliance between Mexico and the United States," said Aeroméxico CEO Andrés Conesa. "It is the next step in our relationship, and our networks will provide more benefits to our customers
while increasing the options for connectivity, products, and services."
The Customer’s Always Right “IVI DMC2 exceeded our expectations in being able to fulfill all of our special requests. Any time we would ask if we could change or add something outrageous, there was never a "no" given or even a pause. RNE had a
memorable experience and is looking forward to working with the IVI team again in the near future.” Evan Croner
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IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.travel Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout: • • • • • •
Mexico Cuba Dominican Republic Costa Rica Panama South America
For further information on the fine hotels, deals, activities, and group packages mentioned in this travel digest, please contact: Francisco BAEZA fbaeza@ividmc.travel
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Mangú: A Dominican Staple Par Excellence MANGU! The very word makes countless Dominicans salivate. For those not acquainted with it, mangú is the Dominican breakfast par excellence. Mangú is basically boiled, mashed green plantains with olive oil and a few others
ingredients but that description doesn’t properly convey the magic of this staple of Dominican gastronomy. Serve the mangú with fried cheese, eggs, and Dominican Salami (AKA Los Tres Golpes) and you have a meal that is simple yet transcendent. Another key element in the mix is the vinegar soaked cooked onions that elevate the mangú to a work of culinary art. What is its possible origin? According to Wikipedia, “boiled mashed plantains can be traced back to Africans in the Congo region who were brought to the island during the slave trade. The original word was something akin to mangusi and referred to almost any root vegetable that was boiled and mashed.” So, there you have it, the next time you visit Dominican Republic, be adventurous and try this delicious, finger lickin’ good staple!
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TravelTip: Be Fit WhileYou Sit On a long plane trip, your body goes on a sit-down strike. Muscle tone deteriorates, your circulation slows down, your oxygen supply is cut back, and the lack of muscle movement prevents blood in your lower legs from returning to your heart. The results are swollen ankles and clotting in the veins, which can lead to more serious problems. Dr. Stephen Yarnall, a heart specialist in Edmonds, Washington, calls this the Sitting Syndrome. To prevent it, Dr. Yarnall recommends you wiggle your toes and fidget in your seat. “Sitting syndrome is virtually never seen in fidgety kids”, Yarnall says. I do three special exercises on a plane: Skip meals, lift spirits, and jump to conclusions. - Doc Blakely (Taken from page 171) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel
Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach
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