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Message From Headquarters Dear reader,
It is an honor and satisfaction for me to address you again and share with you what our company has achieved in 2016. The saying "a picture is worth a thousand words", truly convey our accomplishments we have embarked upon this year. As you see from the pictures, we had fun making our customers LOOK GREAT! Our business approach focused on building partnerships with long-term and new customers and that strategy will remain unchanged. Our ambition to achieve customer satisfaction and growth will continue in the next year.
I want to acknowledge our team of professionals for the extraordinary efforts and performance they have put in day after day to transform and improve our company and make it more competitive. And I should like to thank all of you for your continued confidence in us. Many thanks, Jose-Manuel (Manolo) GARCIA, CIS, CMS Second Generation, Innovator, & President
About Us Our Vision: Associates: Preserve our company as the best place to work, so that our multicultural staff can thrive professionally and thus always perform their best. Customers: To offer an innovative high-quality service that exceeds all expectations. Partners: To continually consolidate our network of honest and successful partners. Revenue: To maximize the investment of our shareholders & help them gain good dividends. Planet: By means of our hard work instill in others the responsible management of resources.
Our Mission: To serve our customers supported on international certifications ISO 9001 and ADMC, thus ensuring 100% satisfaction to groups, conventions, incentives and special events customers. We create memorable experiences that leave a lasting impression on attendees visiting each and every one of the destinations in which we operate.
Our Objective: Always aim for 100 % overall customer satisfaction.
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Year 9 Vol. 1, Issue 134 Visionary, Founder, Jose-Manuel GARCIA, CDS & Master Coach jmgarcia@ividmc.travel Second Generation, Jose-Manuel (Manolo) Innovator & President GARCIA, CIS, CMS manolo@ividmc.travel
Contents:
Page
Cover Subject:
Executive Vice-President Karla JIMENEZ, CMS kjimenez@ividmc.travel General Comptroller Trinidad SANCHEZ tsanchez@ividmc.travel
Corporate Marketing & Francisco BAEZA, DMCP Product Development Director fbaeza@ividmc.travel Quality Director
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Julia ORTIZ jortiz@ividmc.travel
Electronic Publishing Alejandro PECH apech@ividmc.travel Content and Editing Omar GALLEGOS ivicorp@ividmc.travel Managing Director Jorge OROZCO, DMCP —MyDay Travel jorozco@myday.travel IVI DMC2 Enterprises Av. Acanceh 1-01, SM 15 Cancun, Q. Roo, 77500 Mex. Ph. +52 (998) 287-1700 www.ividmc.travel
CommuniQuest 2016 Recap
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Thank You!
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Destination Offices: Mexico
Caribbean
Central America
South America
IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director yelosegui@ividmc.travel
IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² Brazil Andrea MAJELA Regional Managing Director amajela@ividmc.travel
IVI DMC² Mexico City, Central Mexico, Puerto Vallarta, & Riviera Nayarit
IVI DMC² Dominican Republic
IVI DMC² Panama Ligia VARGAS, CIS Regional Managing Director lvargas@ividmc.travel
IVI DMC² Argentina Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel
Jaime NELO, CMS, DMCP Destination Managing Director jnelo@ividmc.travel
Ramon RIJO, CIS
Regional Managing Director
rrijo@ividmc.travel
IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing Director
rmijares@ividmc.travel
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© Copyright 2016. All Rights Reserved.
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