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Year 7 Volume 1, Issue 85
Visionary, Founder and Jose-Manuel GARCIA jmgarcia@ividmc.travel Managing Commander-in-Chief President Jose-Manuel (Manolo) GARCIA manolo@ividmc.com Marketing Vice President Alicia ASTUDILLO, DMCP aastudillo@ividmc.com
Contents: How to Prepare: A Margarita
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Message From Headquarters
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Cover Subject: Spectacular Productions
General Comptroller Trinidad SANCHEZ tsanchez@ividmc.com Corporate Business Director Francisco BAEZA fbaeza@ividmc.com
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Brazil Costa Rica Dominican Republic Panama
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DQuest.travel
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Quick Hits:
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Corporate Quality Director Julia ORTIZ
jortiz@ividmc.com
Electronic Publishing Alejandro PECH apech@ividmc.com Content and Editing Omar GALLEGOS ivicorp@ividmc.com Managing Director Jorge OROZCO jorozco@myday.travel —MyDay Travel
Delta Airlines MEX-SLC Paradisus Papagayo Bay
Dr. Travel’s Tip: Take a Deep Breath
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The Customer is Always Right
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Corporate Headquarters: Av. Acanceh 1-01, SM 15 Cancun, Quintana Roo, Mexico 77500 Ph. +52 (998) 287-1700 www.ividmc.com
Destination Offices: Mexico
The Caribbean & Central America
South America
IVI DMC² - Puerto Vallarta, Nayarit Riviera & Central Mexico Jaime NELO Regional Managing Director jnelo@ividmc.com
IVI DMC² - Dominican Republic Genaro ALMONTE Regional Managing Director galmonte@ividmc.com
IVI DMC² - Colombia Carolina CALDERON Regional Managing Director ccalderon@ividmc.com
IVI DMC² - Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.com
IVI DMC² - Brazil Andrea MAJELA Regional Managing Director amajela@ividmc.com
IVI DMC² - Panama Ligia VARGAS Regional Managing Director lvargas@ividmc.com
IVI DMC² - Argentina & Chile Leila GOROSITO Regional Managing Director lgorosito@ividmc.com
IVI DMC² - Los Cabos Mario FOSTER Destination Manager mfoster@ividmc.travel
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© Copyright 2014. All Rights Reserved. 2
December 2014
How to Prepare: A Chilling Margarita Ingredients:
Preparation:
1 1/2 oz Tequila Blanco
1 oz lime juice
1/2 oz Cointreau (or orange Liqueur)
Ice
1 lime slice to garnish
Lime and salt to rim the glass
Message From Headquarters As President of IVI DMC2, I deem it an honor to run this prestigious company and continue its positioning as one of the best in the market. The canons assertively say that the customer is first, and I concur. I also agree that our associates are the strong backbone of our company, and I consider
Moisten the rim of the glass with a lime wedge. Place the salt in a shallow dish, then dip the cup to rim it with salt. Fill the glass with ice. Add the Tequila, lime juice, and Cointreau. Stir until chilled and garnish the cup with the lime slice. Serve immediately.
them as my extended family. Without them we would not be where we are today. Our company is recognized in the M&I industry as being down to earth and having an outstanding service-minded attitude. Our unchangeable commitment is to exceed our customers’ expectations by going the extra mile so to speak in regard to superlative service. A satisfied client is our ultimate goal. With these lofty standards in mind, we strive to choose and only work with suppliers that meet our criteria in order to render an out-of-the-ordinary service.
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After 28 eventful years in the business, IVI DMC2 is proud of the relationships we have forged with thousands of satisfied customers. We invite you to enjoy the pleasure of doing business with us and see for yourself that an unforgettable and successful event is feasible. You have my unfailing commitment to make you and your group look great!
Sincerely, Jose-Manuel (Manolo) GARCIA President
Cover Subject: Spectacular Productions
Brazil The National Historical Museum of Brazil is indeed a historic venue in Rio due to its invaluable collection of antiques! This ensemble of colonial buildings date from the early 1700's and they have recently undergone a general restoration. Touring the museum is like being taking on a journey 4 centuries ago, into Brazil's history. This museum is certainly a suitable setting for a gala dinner or a cocktail. Upon arrival, guests are greeted by hosts clothed in colonial attire, who escort them through the courtyard and into the cannon terrace. At the terrace, an extraordinary display of antique guns and cannons is set amidst elaborated fountains and torches. A violin trio will provide you with exquisite background music. On their way to dinner, guests will visit the museum's permanent exhibit. This impressive exhibit includes gold, silver, and porcelain objects brought by the Portuguese, as well as original maps and imperial carriages.
Costa Rica Theme parties are always a way to be transported to a magical world. For us at IVI DMC2 Costa Rica it’s our kind of party! That’s why we have worked in conceiving a variety of amazing themes that will delight our clients. The fact that Costa Rica is rich in fauna and flora has inspired us to design one of our most popular theme parties, the Rain Forest. We recreate the sounds of the endemic animals and the luxuriant rainforest which we decorate with lush plants. The animals are represented by skilled artists and dancers who are masterfully body painted by the best body paint artist in the country. This show will amaze you! Our theme parties are developed having in mind our client’s preferences and the wonderful features of our unique country. Do you have a unique party theme in mind? We assure you that our destination will make it come true and exceed your expectations!
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December 2014
Dominican Republic New Terminal AIPC With and investment of over USD $100 million, the Puntacana Group will start the construction of a new terminal at Punta Cana International Airport (AIPC). With this expansion, a 10% increment of airport operations is expected. This will be representing an additional 1.5 million passengers and the boosting of more than 1,500 direct jobs. The construction area will comprise 24,000 sq m (258,334 ft2). This will be a fully air conditioned terminal. One of its greatest innovations will be the gateways, also known as jet bridges, where passengers will no longer use a ramp for boarding or deplaning, thus increasing their safety. It will feature the following services: 50 airline counters, a food court area, duty free shops, Wi-Fi, 9 gates, 7 jet bridges, 2 lounges for passengers in transit, VIP lounges, lounges for tour operators, car rental areas, and a parking lot.
Panama In IVI DMC2 Panama, we scrupulously select the best of the best suppliers. This makes for a creative gamut of products and services that our clientele deserves. We have put together interactive, thematic, and comedy shows that delight the senses. These shows are masterfully performed by gracious dancers accompanied by exquisite dĂŠcor and light to guarantee the success of your corporate event. Our well chosen locations range from hotels, gardens, plazas, ball room terraces and off property venues at emblematic sites such as the Panama Canal Visitor Centers on the Pacific and the Caribbean coasts. World Heritage monuments in the Old Panama and the Casco Antiguo, are also incomparable settings. What an array of offers Panama has for you!
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December 2014
DQuest.travel Getting to Know DQuest.travel - Your one-stop-shop for travel planning in Latin America. DQuest.travel is an innovative and efficient marketing portal that positions Latin America as a premier allseason tourism destination for Meetings & Incentives. It was created to assist Meeting Planners in easily locating ideal destinations, hotels, services, and activities within the group market in Latin America and the Caribbean. Herein, you will find a striking array of options in order to best meet the needs of the group market. DQuest contains information on more than:
500 hotels and resorts, 400 restaurants 800 golf courses and recreational attractions. Also on DQuest you will find a large collection of:
Photographs Videos As well as a RFP engine that will directly connect you with the hotel of your interest.
DQuest.travel is a very dynamic and useful portal designed to allow you to deal directly with hotels, thus there are no hidden costs or fees. And you can rest assured that you will be getting exceptional deals for your events!
About Us... Our Vision: To run a world-class company that sets fresh trends and establishes new standards for best practices in the M&I industry by exceeding customer expectations. Mission Statement: To earn and maintain our clients’ trust at each one of our destinations by convincing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We also will meet client needs by providing exceptional product knowledge, creative solutions, cost-value and effectiveness in every measurable way. We pride ourselves on our efficient business organization that relies on strong management systems, ISO quality standards, and belief in the remarkable abilities of our people. Our mission also features an infinite commitment: "To make you look great!" Our People: IVI DMC2 has more than 150 year-round full-time associates within the entire Latin American network with great personalities, knowledge, a caring attitude, and vast M&I business experience! “Yes, since 1986, we are those neatly attired people in the turquoise blue and white uniforms. Many people call us "the Smurfs". We are knowledgeable, witty, fun to have around, and beautiful or handsome (not necessarily in that order).”
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December 2014
Quick Hits
For further information on the fine hotels, deals, activities, and group packages mentioned in this magazine please contact Alicia Astudillo: aastudillo@ividmc.com
IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mexico Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.com
Serving the Meetings, Incentives, Conferences, and Exhibitions Industry since 1986.
Delta Airlines nonstop service Mexico City - Salt Lake City Starting Dec. 20, the carrier will fly one daily round-trip flight on the route using Airbus A319 aircrafts. Delta says the new route from its Utah hub is part of a strategy to grow in Mexico by connecting key Mexican business markets to its international hubs in the United States. "Our new service between Salt Lake City and Mexico City is part of Delta's commitment to supporting this growing demand for business customers, both in the capital city and in other cities within Mexico, through our combined network with Aeromexico," Carlos E. Hernandez, Delta's director for Mexico, said in a statement.
Find us in over 40 destinations throughout:
Paradisus Papagayo Bay Hotel Located in the northern province of Guanacaste, Paradisus Papagayo Bay is being built under the flagship of Paradisus Resorts. It will be located on 21 acres of breathtaking scenery which meets all the specifications of all five star resorts owned and operated by Sol Melia Hotels & Resorts. The design of this luxury eco resort of 381 rooms will feature cascades trickling down to the beach of one of the most stunning bays in the world. Boasting breathtaking views from almost anywhere in the hotel, five restaurants, and five bars, guests will enjoy a multitude of environments. Toppled with this, the resort will offer more than 18,000 ft2 (1,700 m2) of functional space for the M&I industry.
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Mexico Dominican Republic Guatemala Costa Rica Panama Colombia Brazil Argentina Chile
The Epitome of Our Spirit: We can run faster than Speedy Gonzalez, we can be in two or three different places at once, and we are willing to do anything legal for our clients. You can find us popping up at airports, historical and archaeological sites, deluxe resorts, charming hotels, golf courses, scenic beaches, and even at the best restaurants in town. We can do the impossible right away. Miracles may take a little bit longer!
December 2014
Doctor Travel’s Tip: Take a Deep Breath When we get upset, we get tense. When we’re tense, we tend to take short, shallow breaths, which only adds to our stress. Quiet our mental chatter, take control, and reduce your stress with some deep, slow breathing. Try inhaling and exhaling to a set count. For example, slowly count to eight while inhaling and then do the same when exhaling: L-o-n-g, s-l-o-w, d-e-ep breaths. Again, l-o-n-g, s-l-o-w, d-e-ep breaths. L-o-n-g, s-l-o-w, d-e-ep breaths. Repeat until you’re calm. An article in the National Business Employment Weekly about relieving stress noted: “Deep breathing clears your mind, refocuses your energy, cleanses your lungs, and increases your body’s oxygen supply.” “The technique,” says the author of the article , Myra Ellen Edelstein, “is so simple that people often forget to use it.” (Taken from page 138) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. Communiquest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&I Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest magazine is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, and interesting. I wish you the best of success in your quest, whatever it may be.
Jose Manuel GARCIA Visionary, Founder, and Managing Commander-in-Chief
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The Customer is Always Right
“During planning process, everything was smooth and responses were very quick, everything in Destination went very well!!! I was very happy with Mario and his team, they were excellent!” Dana Merret CWT Canada