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Year 7 Volume 1, Issue 86
Visionary, Founder and Jose-Manuel GARCIA jmgarcia@ividmc.travel Managing Commander-in-Chief President Jose-Manuel (Manolo) GARCIA manolo@ividmc.com
Contents: How to Prepare: A Smurfy Blue
Brazil Colombia Costa Rica Panama Cancun Los Cabos Puerta Vallarta & Riviera Nayarit
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Chichen Itza Light & Sound Show
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SITE Chicago
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DQuest.travel
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Dolphin Discovery
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General Comptroller Trinidad SANCHEZ tsanchez@ividmc.com Corporate Business Director Francisco BAEZA fbaeza@ividmc.com
Electronic Publishing Alejandro PECH apech@ividmc.com Content and Editing Omar GALLEGOS ivicorp@ividmc.com
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Cover Subject: What’s Hot for 2015
Marketing Vice President Alicia ASTUDILLO, DMCP aastudillo@ividmc.com
Corporate Quality Director Julia ORTIZ jortiz@ividmc.com
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Quick Hits:
Managing Director Jorge OROZCO jorozco@myday.travel —MyDay Travel Corporate Headquarters: Av. Acanceh 1-01, SM 15 Cancun, Quintana Roo, Mexico 77500 Ph. +52 (998) 287-1700 www.ividmc.com
Cirque du Soleil - Riviera Nayarit United Airlines Denver - Panama Amsterdam-Colombia Non-stop Caribbean’s Largest Event Center
Dr. Travel’s: Ten Travel Commandments
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Destination Offices: Mexico
The Caribbean & Central America
South America
IVI DMC² - Puerto Vallarta, Nayarit Riviera & Central Mexico Jaime NELO Regional Managing Director jnelo@ividmc.com
IVI DMC² - Dominican Republic Genaro ALMONTE Regional Managing Director galmonte@ividmc.com
IVI DMC² - Colombia Carolina CALDERON Regional Managing Director ccalderon@ividmc.com
IVI DMC² - Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.com
IVI DMC² - Brazil Andrea MAJELA Regional Managing Director amajela@ividmc.com
IVI DMC² - Panama Ligia VARGAS Regional Managing Director lvargas@ividmc.com
IVI DMC² - Argentina & Chile Leila GOROSITO Regional Managing Director lgorosito@ividmc.com
IVI DMC² - Los Cabos Mario FOSTER Destination Manager mfoster@ividmc.travel
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© Copyright 2014. All Rights Reserved. 2
December 2014
How to Prepare: A Smurfy Blue Delight your guests this holiday season with a Smurfy Blue signature drink. Here’s how to prepare one. Ingredients:
2 tps. sugar
1 shot of blue Curacao
5 to 6 oz white wine
Splash of lemon-lime club soda
1 orange slice to garnish
Preparation: In a cocktail shaker add the sugar and the shot of blue curacao. Shake until sugar dissolves. Add the white wine, shake again. Pour into a martini glass. Top it off with the splash of lemon-lime club soda and garnish the cup with the orange slice. Serve immediately.
Message From Headquarters As President of IVI DMC2, I deem it an honor to run this prestigious company and continue its positioning as one of the best in the market. The canons assertively say that the customer is first, and I concur. I also agree that our associates are the strong backbone of our company, and I consider
them as my extended family. Without them we would not be where we are today. Our company is recognized in the M&I industry as being down to earth and having an outstanding service-minded attitude. Our unchangeable commitment is to exceed our customers’ expectations by going the extra mile so to speak in regard to superlative service. A satisfied client is our ultimate goal. With these lofty standards in mind, we strive to choose and only work with suppliers that meet our criteria in order to render an out-of-the-ordinary service.
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After 28 eventful years in the business, IVI DMC2 is proud of the relationships we have forged with thousands of satisfied customers. We invite you to enjoy the pleasure of doing business with us and see for yourself that an unforgettable and successful event is feasible. You have my unfailing commitment to make you and your group look great!
Sincerely, Jose-Manuel (Manolo) GARCIA President
Cover Subject: What’s Hot for 2015
The Windsor Hotel In the first half of 2015, the Windsor Hotels chain will expand its concept of comfort and refinement to the state of Brasilia by means of The Windsor Brasilia Hotel. It will be located in the capital of Brazil, near the Federal Congress, one of the most important places in Brasilia. It will have 150 rooms featured in a modern structure with a sophisticated look. In addition, The Windsor Brasilia will also have 4 meeting rooms with capacity to accommodate up to 250 people.
Trending Target for Main Hotel Chains! The famous Hyatt hotel chain makes its incursion in the country with its brand Hyatt Regency. It will open in the hotel zone of Bocagrande in Cartagena de Indias in late January 2015. It will feature 250 rooms, and rooms for events and conventions. The chain has also planned to open a deluxe hotel, the Grand Hyatt Bogota in early 2017. The Preferred Hotel Group which comprises more than 650 of the finest hotels and resorts in over 85 countries plans to launch 9 new hotels in Colombia during 2014-2015, which will double its presence in the country. In this strategy of expansion, they are aiming to bring fine brands such as Sterling Design, Preferred Hotels & Resorts, and Summit Serviced Residences to Bogota and other cities.
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December 2014
New Flight Routes 2015 German carrier Condor started a third weekly flight between Frankfurt and San JosÊ. Thus, Condor responds to a greater demand from European travelers wishing to travel to trendy Costa Rica. Five airlines have announced new flights to the country. Delta and United will increase flights to the country’s two international airports: Juan Santamaria and Daniel Oduber, in the northwestern province of Guanacaste. Also Cubana de Aviacion will resume a nonstop flight to the island by the end of this year. Thomson Airways and Southwest Airlines have confirmed new flights in 2015. Turkish Airlines and Viva Colombia currently are in negotiations for opening new routes to Costa Rica.
2015 Top 5 Tourist Destinations According to news.com.au, Panama is in the Top 5 list of tourist destinations for 2015. Improvements in infrastructure and an increased frequency of flights from Europe and North America are making Panama a more attractive destination. Hotels including the Hilton and Ritz Carlton have recently opened with the aim of attracting the luxury traveler. Celebration of the Centennial of the Panama Canal continues and an expansion project is under way. Journey to the future and visit the construction site. With the Jazz Festival in January, Carnival in February, and the Expocomer Fair in March there are always good reasons to visit Panama.
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Cover Subject: What’s Hot for 2015
Cancun
Sea Passion Sailing & Snorkeling Welcome aboard! Enjoy a relaxing day, silently sailing aboard the Sea Passion catamaran. Available daily for groups and companies, Sea Passion’s 75 foot catamarans are especially equipped for day charter. Sea Passion catamaran, offers services from Cancun. Join Sea Passion and together we’ll sail the crystal clear waters on our way to Isla Mujeres!
Los Cabos Renowned for delivering a warm, authentic, relaxed, and elegant environment, JW Marriott Hotels & Resorts, have announced their plans to open a new 300-room JW Marriott Hotel in Los Cabos, in 2015. Set on approximately 14 acres, with 820 feet of beach front, the hotel will feature a three-meal-a-day restaurant, a signature specialty restaurant, bar and grill, and a pool bar. The resort will also have 13,131 sq ft (1,220 sq m) of meeting space, including a divisible main ballroom, breakout rooms, and a boardroom. Recreational facilities at the JW Marriott Hotel in Puerto Los Cabos will include a swimming pool, spa, a Temazcal sweat lodge, Jacuzzi, tennis courts, and a fitness center. Other amenities will include a kids/teen club and a business center. JW Marriott Hotels are unique to the luxury segment and this new hotel in Puerto Los Cabos is sure to become a landmark resort in Los Cabos.
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December 2014
Puerto Vallarta & Riviera Nayarit Hyatt Ziva Puerto Vallarta Nestled into a secluded tropical paradise, Hyatt Ziva Hotel will open its doors to welcome year 2015. The architecturally inspired resort complements its breathtaking setting and amazing views, as well as the nearby colonial town of Puerto Vallarta. It is located about twenty minutes away from the airport.
Guess Who’s Back Home! The largest Mexican citizens have been away from home for months, and are coming back home for mating and giving birth at the Bay of Banderas. This extraordinary natural wonder takes place from December through March and offers the opportunity to witness one of the most spectacular whale watching events in the world. Please contact IVI DMC2 Puerto Vallarta & Riviera Nayarit to arrange an unforgettable whale watching experience on board a private luxury yacht, classic or deluxe sailboats, catamarans, trimarans, and more!
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Chichen Itza Light & Sound Show Chichen Itza is located 200 km (125 miles) west of Cancun. This is by far the most famous archeological site in the Yucatan Peninsula. Chichen Itza was founded in 445 CE. In 1204 CE it was mysteriously abandoned. The city is divided into two areas: Old Chichen Itza, built between 600 CE - 900 CE; and New Chichen Itza, constructed in the 10th century.
The pyramid of Kukulcan is undoubtedly the most impressive structure at Chichen Itza: rising over 90 feet including the Jaguar Shrine. Every equinox a unique vision takes place, as the sunlight and shadows on the north staircase of the pyramid gives the illusion of a descending serpent called Kukulcan.
At night, enjoy the spectacular sound and light show where the magic of technology brings the main structures of the site to colorful life accompanied by a charming historical narration. During this fascinating trip, our expert English speaking guide will explain the in-depth details surrounding this ancient civilization, which was a big contributor in the agricultural, mathematical, and scientific fields
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December 2014
SITE Chicago successfully hosted their signature event SITE Chicago Destination Showcase & Silent Auction, this past December 3rd, at Moonlight Studios. This event was designed to showcase incentive Travel Destinations in a collaborative effort between tourism boards, hotels and destination management companies. This year guests had the opportunity to experience the sensational beats of Latin America, featuring an Education Session presented by Carol McGury, EVP, Smithbucklin "How to Plan International Meetings with a Focus on Latin America", covering top considerations for planning an event outside the U.S. The session was followed by a virtual trip through the various regions in Latin America, from the Caribbean, to Mexico and South America, for an evening of unique experiences, showcasing the culture, the gastronomy and the arts, along with musical and dance performances. The proceedings from the Silent Auction will benefit the Israel Idonije Foundation and the SITE Foundation. Taken from: http://www.sitechicago.org
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DQuest.travel Getting to Know DQuest.travel - Your one-stop-shop for travel planning in Latin America. DQuest.travel is an innovative and efficient marketing portal that positions Latin America as a premier allseason tourism destination for Meetings & Incentives. It was created to assist Meeting Planners in easily locating ideal destinations, hotels, services, and activities within the group market in Latin America and the Caribbean. Herein, you will find a striking array of options in order to best meet the needs of the group market. DQuest contains information on more than:
500 hotels and resorts, 400 restaurants 800 golf courses and recreational attractions. Also on DQuest you will find a large collection of:
Photographs Videos As well as a RFP engine that will directly connect you with the hotel of your interest.
DQuest.travel is a very dynamic and useful portal designed to allow you to deal directly with hotels, thus there are no hidden costs or fees. And you can rest assured that you will be getting exceptional deals for your events!
About Us... Our Vision: To run a world-class company that sets fresh trends and establishes new standards for best practices in the M&I industry by exceeding customer expectations. Mission Statement: To earn and maintain our clients’ trust at each one of our destinations by convincing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We also will meet client needs by providing exceptional product knowledge, creative solutions, cost-value and effectiveness in every measurable way. We pride ourselves on our efficient business organization that relies on strong management systems, ISO quality standards, and belief in the remarkable abilities of our people. Our mission also features an infinite commitment: "To make you look great!" Our People: IVI DMC2 has more than 150 year-round full-time associates within the entire Latin American network with great personalities, knowledge, a caring attitude, and vast M&I business experience! “Yes, since 1986, we are those neatly attired people in the turquoise blue and white uniforms. Many people call us "the Smurfs". We are knowledgeable, witty, fun to have around, and beautiful or handsome (not necessarily in that order).”
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December 2014
Dolphin Discovery
Before 2015 ends, Dolphin Discovery will open 2 new dolphinariums Dolphin St. Kitts and Dolphin Punta Cana will open soon in these 2 gorgeous Caribbean islands to marvel and delight their visitors. Both dolphinariums will feature the well known Dolphin Discovery interactive programs: Encounter, Swim Adventure, and Royal Swim. Dolphin Discovery will now have an array of 16 dolphinariums. What a large family!
Newest VIP Area at Dolphin Discovery Isla Mujeres & Garrafon – Cancun At Isla Mujeres in Cancun Mexico, the newest Royal Garrafon VIP area offers family vacation with limitless fun, adventure, and privacy. It features 12 huts with lounge area, minibar, 40� cable TV, lockers, and dress rooms. Garrafon has also opened a Temazcal - a type of sweat lodge. This therapeutic service will have different options for their guests. Enjoy this pre-Hispanic experience having the spectacular Garrafon as a backdrop.
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Quick Hits
United Airlines Denver to Panama On Wednesday, December 3, the first direct flight from Denver, Colorado to Panama aboard United Airlines landed. Tickets for the route have been on sale since mid-2014 with such demand that all flights in February 2015 have already sold out. The excitement over the route appears to be equally shared by Panama residents eager to vacation in a ski resort destination and Coloradans who are happy for a new tropical destination. Much is being made of the new flights and the increased number of travelers funneling back and forth. As Denver Mayor Michael B. Hancock has stated, “Panama City will open the Rocky Mountain West to all of South
Cirque du Soleil at Riviera Nayarit
For further information on the fine hotels, deals, activities, and group packages mentioned in this magazine please contact Alicia Astudillo: aastudillo@ividmc.com
Cirque du Soleil, a leading entertainment company, hand in hand with one of the leading developers and operators of world-class resorts in Mexico and Latin America, will construct and operate a first-of-its-kind immersive theme park experience in Nuevo Vallarta, Riviera Nayarit. The entertainment experience, may include a water park and nature park elements. It will feature an outdoor evening show, accommodating as many as 3,000 to 5,000 spectators, performed by Cirque du Soleil artists. This fantastic project will open its doors in 2018.
America. Nearly 350 people a day travel between Colorado and South America. We anticipate this service will stimulate additional travel, and we already look forward to the increased tourism, cultural and business connections this new service will provide.�
Taken from The Visitor - Panama Newspaper
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December 2014
Amsterdam-Colombia Non-stop KLM (Roya Dutch Airlines) will start flying non-stop from Amsterdam to Cali, Colombia. The inaugural flight is scheduled for March 31, 2015. This route will be available on Tuesdays, Thursdays, and Saturdays. The ambassador in Colombia mentioned that when the direct flight becomes a reality, it will serve to promote the tourism not only in Cali, but in all the country.
IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mexico Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.com
Serving the Meetings, Incentives, Conferences, and Exhibitions Industry since 1986. Find us in over 40 destinations throughout:
The Largest Event Center in the Caribbean Will Open Soon! What promises to be the largest and most modern fairgrounds and event center in the Caribbean, the Centro de Eventos y Exposiciones del Caribe Puerta de Oro (CEEC), will open its doors by mid 2015, in Barranquilla, Colombia.
Mexico Dominican Republic Guatemala Costa Rica Panama Colombia Brazil Argentina Chile
Quick Facts: Construction surface of over 371,000 sq ft (34,500m²) Column-free indoor space pavilion of over 86,000 sq ft (8.000m²) Headroom clearance of 46 ft (14m) Capacity for 16,000 attendees
Read CommuniQuest Magazine every month!
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The Epitome of Our Spirit: We can run faster than Speedy Gonzalez, we can be in two or three different places at once, and we are willing to do anything legal for our clients. You can find us popping up at airports, historical and archaeological sites, deluxe resorts, charming hotels, golf courses, scenic beaches, and even at the best restaurants in town. We can do the impossible right away. Miracles may take a little bit longer!
December 2014
Doctor Travel’s: 10 Travel Commandments Would you like to enjoy a trouble-free journey? Then Dr. Travel's 10 travel commandments would be helpful to keep in mind: 1. 2. 3. 4. 5. 6. 7.
Make your reservation early. Get a seat assignment. Request a special meal, even a kid's meal. Ask for a reasonable amount of time between airplane connections. Carry information letters or numbers for hotel and car rentals. Take only credit cards that have not reached their credit limit. Familiarize yourself with your travel plans. Either leave a schedule at home or at your business so you can be contacted, if necessary. 8. Take any medications with you. Do not check-in anything you may need on the trip. 9. Stretch, relax, chat, read, watch a movie, and drink only nonalcoholic liquids. 10. Ask for help! (Taken from the preface) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. Communiquest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&I Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest magazine is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, and interesting. I wish you the best of success in your quest, whatever it may be.
Jose Manuel GARCIA Visionary, Founder, and Managing Commander-in-Chief
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The Customer is Always Right
“Paolina and Ximena were both great to work with throughout the planning process. They were both flexible and accommodating. Victor and Fausto both did a great job for our group. Victor in particular went out of his way to assist our staff when one became ill which was very much appreciated.” Mollie Ross MyCEM