CommuniQuest Incentive Travel Digest - March 2017 (Semimonthly)

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Year 10 Vol. 1, Issue 140 Jose-Manuel GARCIA, CDS jmgarcia@ividmc.travel Visionary, Founder, & Master Coach Jose-Manuel (Manolo) GARCIA, CIS, CMS manolo@ividmc.travel Second Generation, Innovator & President

Cover Subject:

Argentina , A Vast Natural Wonderland Pages 4-25 Air Connectivity Page 6 Golf Page 7 Convention Centers Page 8 Hotels Pages 9-13 Cities Pages 14-27

• • •

Karla JIMENEZ, CMS kjimenez@ividmc.travel Executive Vice-President

• •

Trinidad SANCHEZ tsanchez@ividmc.travel General Comptroller

Quick Hits: Pages 28,29

Francisco BAEZA, DMCP fbaeza@ividmc.travel Corporate Marketing & Product Development Director

• • •

Julia ORTIZ jortiz@ividmc.travel Quality Director Alejandro PECH apech@ividmc.travel Electronic Publishing

Puerto de Frutos - Tigre The Customer’s Always Right Advertise with CommuniQuest

Pages 30, 31

Let’s Cook:

Omar GALLEGOS ivicorp@ividmc.travel Content & Editing

How to Prepare Mate

Fernando ROSAS corp.image@ividmc.travel Design

Dr. Travel’s

Page 32

Travel Tip: Drink to Your Health Page 33

Jorge OROZCO, DMCP jorozco@myday.travel Managing Director - MyDay Travel

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Argentina, A Vast Natural Wonderland

Argentina, part of the Southern Cone, is one of the main destinations in Latin America and the most visited in South America. Its vast geography makes it the 8th largest country in the world. This vastness includes plains, plateaus and mountains and thus explains its great biodiversity. Here you will find tourist attractions, natural wonders, culture, traditions, and a superb cuisine. Argentina is located in the austral hemisphere, and its seasons are opposite to those of the northern hemisphere. This fact makes it ideal to escape the North American winter and enjoy spring or summer in South America. When it comes to safety, Argentina is one of the safest in America. It enjoys a climate of peace and security since there is no armed conflict, terrorism or health crisis.

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Important information: Capital: Buenos Aires

Language: Spanish Currency: Argentine Peso Extension: 2,780,400 km² Population: 43,131,966 inhabitants

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Main airlines

• • • • •

Delta Airlines American Airlines United Airlines Argentinian Airlines Aeromexico

CONNECTIVITY Ministro

Pistarini

International

Airport

(EZE)

has

excellent

connectivity

worldwide. It is considered one of the main and most modern airports throughout Latin America. It currently serves annually more than 10 million visitors. Miami and New York being in the top 10 most frequented flights. Main Destinations: Atlanta, Dallas, Houston, Miami, New York City, Mexico City, Cancun

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GOLF Argentina is the country with more golf courses in South America, 294 fields of different categories, and designed by Jack Nicklaus, Greg Norman, Randall Thompson, Mark Adams, among others. Argentina has been awarded twice as the Best Golf Destination of the Year(2008 and 2011) by the International Association of Golf Tour Operators . Among the major golf courses can be found: •

Palermo Lakes Golf Club has 18 holes, designed by Robert Hagge in 1994, with 9 lakes connected, excellent greens and it is the most difficult in Buenos Aires’ area.

Olivos Golf Glub has 27 holes, and has an underpass area, beautiful trees and excellent quality design. Designed in 1926 by Luther Koontz.

Nordelta Golf Club has 18 holes, designed by Jack Nicklaus, each hole has 5 different exit points, and occupies an area of 65 hectares.

Llao Llao Golf Club - located in Bariloche, maintains a perfect balance with the stunning natural surroundings. It is considered one of the best courses worldwide.

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CONVENTION CENTERS

Buenos Aires is the most recognized locati

Latin America to carry out any type of congre

convention due to its wide range of hotels infrastructure for fairs and events.

La Rural is the country’s largest cente

conducting trade shows and exhibitions. W

halls, an auditorium and open spaces, this c

offers endless possibilities for large events. E

accessible by public transport and with underg parking, La Rural is the host center of the

important exhibitions and conventions.

Costa Salguero Center was created in 1993

the aim of hosting exhibitions, conventions, con

sporting events, social gatherings, and corp

meetings. Currently, it is one of the pr

convention and exhibition centers in the capital.

Golden Center is one of the most important ce

in the country with 6 flexible rooms surrounde lakes and gardens ideal for all kinds of events.

meters from Jorge Newbery Airport, Golden C

meets the highest comfort with modern fac nature, and covered space for your event.

Buenos Aires Convention & Expo Center ( will be located in the Recoleta district and will

three underground floors, so as not to invad

landscape of the land between the Faculty of L

the UBA and Thays Park. Solar panels w

integrated into the exterior of the building in ord

achieve the standard levels of sustainability o city.

Hilton Buenos Aires Hotel is located in the he

Puerto Madero and 10 minutes away from

business district. The hotel offers a varie

meeting rooms, business center and event fac Its meeting rooms for 2,500 people makes largest auditorium within a hotel. 8


ion in

ess or

s and

er for

With 7

center

Easily

ground most

3 with

ncerts,

porate

remier

.

enters

ed by A few

Center

cilities,

(CEC) boast

de the

Law of

HOTELS

will be

der to

of the

PARK HYATT PALACIO DUHAU HOTEL BUENOS AIRES This luxury hotel, housed in a neoclassical palace and adjacent building, is located 2 kilometers from the Colรณn Theater and 3 kilometers from the Casa

eart of

Rosada. The elegant rooms have marble bathrooms, flat-screen TVs, safes, and

m the

free Wi-Fi; and some rooms offer seating areas, balconies, and views to the

ety of

gardens. The suites have living rooms, while superior suites include fireplaces,

cilities.

crystal chandeliers, kitchens, or private terraces. Butler and room services are

it the

available. The facilities include 3 refined restaurants, some with garden terraces, a luxurious bar, a gym, a spa, an indoor pool, an art gallery, and a ballroom. 9


FOUR SEASO

Having a privileged location

neighborhood and close to th cultural center of the capital

you unsurpassed service and

facilities. Enjoy the comforts o

the beauty and sophisticati

mansion from the early 20th ce

HOTEL

As soon as you walk along th

rug and a black horsehair be

Faena’s fantastical world. Fro tufted

leather

sofas and

white-and-red Bistro Sur, wit

walls, the hotel’s restaurants a to new heights.

HOTEL EM BUENOS

The Hotel Emperador stands location and the best view to

12 versatile rooms offer natur

from 30 to 543 m2. These

capacity of 650 people, makin

exhibitions, and all kinds of so

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ONS HOTEL

n in the prestigious Recoleta

he business, commercial, and city, the Four Seasons offers

d completely renovated modern

of the contemporary tower and

ion of the legendary French

entury.

FAENA

he long hallway featuring a red

ench, you know you’ve entered

om the library lounge, with its crystal

candelabra

to the

h unicorn heads adorning the

and bars take theatrical design

MPERADOR S AIRES

s out for offering a privileged the river in the city. Most of its

ral light and spaces that range

e rooms feature a maximum

ng them ideal for conferences,

ocial events.

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SOFITEL HOTEL Sofitel is found within a 5-minute walk from the General San MartĂ­n subway and 2 kilometers from the ColĂłn Theater. The rooms are sophisticated and decorated with Argentine leather details. They are equipped with free Wi-Fi, a flat-screen TV, a mini fridge, and a Bose speaker system. The suites have a living room and a Nespresso machine. The 2-bedroom apartments are stylish and have a kitchen. Room service is also available. The hotel has a refined French restaurant, an elegant cafe bar, a cozy pub, an indoor swimming pool, a gym, Hamman (Turkish bath), massage service, a business center, 4 meeting rooms, and parking (at an additional fee).

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HOTEL MADERO BUENOS AIRES This imposing Art Deco hotel is located 3.4 kilometers from downtown in the modern port district of Puerto Madero and at a 14-minute walk from the Buenos Aires Museum of Modern Art. The elegant rooms, many with balconies, are equipped with flat-screen TVs, Wi-Fi, and a minibar. The

superior rooms and suites, some with Jacuzzis and private terraces, have a seating area and access to the Club room. The breakfast buffet is free. The facilities include a refined restaurant serving high-end cuisine and 24-hour room service, a modern bar, and a rooftop juice bar. There is also a spa with an indoor pool, whirlpool, and sauna, and a gym.

HILTON BUENOS AIRES This modern hotel is located in the exclusive Puerto Madero district, a 12-minute walk from Plaza de Mayo and 3.1 kilometers from the Buenos Aires Museum of Modern Art. The rooms (some with views to the city or the river) are modest and are equipped with flat screen TVs and Wi-Fi (at an additional fee), mini-fridge, and coffee maker. Executive rooms feature access to a living room where breakfast and free cocktails are offered at night. The suites have a separate living room. There is a modern Argentinean restaurant, an elegant wine bar, and a delicatessen-style cafĂŠ. Other facilities include a rooftop swimming pool, a gym, and a sauna. The resort offers more than 6,700 m2 of meeting space.

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CULTURE

GAUCHOS are

South

American

cattlemen, much like the cowboys

of

North

America. They are skilled riders. Many years ago, gauchos

lived

on

horseback and traveled widely. They survived on meat and yerba mate which is a tea-like herbal drink full of caffeine.

TANGO A musical genre and a dance characteristic of the Rio de la Plata and its area of influence, mainly

in Buenos Aires. Six main musical styles have left their mark on the tango: The Cuban habanera, candombe (Argentina and Uruguay), the Andalusian tango (Spain), milonga (Argentina and Uruguay), the mazurka (Poland) and the European polka. Tango can be defined as a sensual dance in which a couple transmit a deep emotional relationship by means of their bodies’ movements. Many of the lyrics of their songs are written in local slang and often express emotions and sadness felt by both men and women. When in Buenos Aires, attending a tango show it is a must, and if you are more adventurous, attend a milonga, the place where tango is danced.

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GASTRONOMY The main elements of Argentine cuisine are beef and wines. The typical food of Argentina

is

empanadas

the

(stuffed

parrillada pies),

(bbq),

chimichurri

(sauce), choripรกn (sausage baguette), and pizza. Dulce de leche is used in most desserts;

it

is

a

traditional

sweet

corresponding to a caramelized milk variant. Wine consumption is also very important; there are cities such as Mendoza with a long standing viticulture. Argentina is the 5th largest producer of wine in the world, specially Malbec.

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BUENOS AIRES Buenos Aires is the capital of Argentina, and the main urban center of the country, it is a cosmopolitan city and a major world tourist destination. The city is divided into 48 districts, where we find influences of Spanish colonial styles, art deco, art nouveau, neo-Gothic, Italianate, and French Bourbon. It is a city with many benefits, as it has had no seismic activity in the last 128 years); there are no hurricanes or other natural phenomena that affect the population or tourists. The climate is mild and throughout the year the temperature goes from -5.4°C to 43.3°C. The

hotels are located in the most

picturesque and ancient areas of the city such as Recoleta, Puerto Madero, Palermo, and Microcentro.

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Museums Buenos Aires has a rich historical heritage and it is reflected in its buildings and monuments. Amongst the most notable building there are the Museum of Latin American Art of Buenos Aires, Museo Nacional de Bellas Artes, Evita Museum, May Square, and Old Quarter.

Art Festival Buenos Aires artistic ambiance has seen an increase in art galleries which multiply in the city with renowned artists and also new talent. This proliferation of these spaces captivates not only the experts but also appeals to Bonaerenses (Buenos Aires natives). These artistic spaces are found in districts such as San Telmo, La Boca, Retiro, Recoleta, Puerto Madero, and Palermo and have indeed become an attraction.

Colon Theatre Considered one of the most important opera theatres in the world, to the same level as La Scala in Milan, the Garnier Opera in Paris, and the Royal Opera

House in London. A visit here is considered a must. After over a century of existence, in 2008 the city began an in-depth remodeling in order to restore all its splendor and at the same time provide it with the most important technological advances. This work allowed the theatre to be reopened for the Nation’s bicentennial, in 2010.

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Caminito One of the most emblematic walks of the city and

a must-see. It is quite possibly the biggest mainstream tourist hotspot in Buenos Aires; the quaint and colorful Caminito street will delight you with its typical houses in the neighborhood of La Boca, showing their different colored painted walls. This neighborhood is also an open-air museum where plastic artists exhibit and sell their works inspired by the color of their environment and the feel of the tango.

Soccer For soccer lovers, visiting the River Plate and Boca Juniors Stadiums (or El Monumental and Bombonera, as they are popularly known) is something that cannot be missed.

Tortoni Café This is a prominent bar located in the district of Monserrat, it is the oldest of the city (founded in 1858) and it is a real attraction for those who visit. In its marble tables and walls is reflected an important part of the history of Buenos Aires, as among its most prominent customers were writers as Jorge Luis Borges, Luigi Pirandello, Federico Garcia Lorca, and Julio Cortazar, as well as musicians such as Arthur Rubinstein and

the legendary Carlos Gardel. The imposing facade constructed in 1898 on the Avenida de Mayo was designed by architect Alejandro Christophersen. Shows of jazz and tango are presented in the bar’s basement. Next to the coffee are the National Academy of Tango and the World Tango Museum.

Recoleta’s Cemetery The Recoleta Cemetery is located in the exclusive neighborhood of Recoleta, which owes its name to the convent of Recoletos monks, who also owned the Basilica Nuestra Señora del Pilar. It is the most visited thanks to its numerous and impressive mausoleums and vaults of Argentina’s many heroes. Many of the vaults and mausoleums are the work of important architects and are adorned with marbles and sculptures; more than 90 vaults have been declared National Historic Landmarks.

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BARILOCHE It is located in the province of Rio Negro, it is the most visited destination in Patagonia. Its

natural reserves include lakes, forests, and mountains; it also

has ski resorts, and it is the 2nd largest ski destination worldwide. Bariloche was named as the national capital of adventure tourism. Its main economic activity is tourism, and it has activities during summer and winter.

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IGUA

Iguazu Falls are located in th

province of Misiones, and s

Brazil. They are considered o

ders of the world. The Devil’

highest flow of falls and it is lo

is 80 meters high. Iguazu Fal

spectacular in its category. Th

na; here we can find 450 spe

pirs, anteaters, eagles, turtles

people who visit it for the firs when they try to describe this

MEND

It is the International Capital o

21 most beautiful cities in the the highest mountains of the

traction. It has dynamic artist

tres, museums, art galleries, a

ideal starting point for excurs

tions of the province, such as

rivers, hot springs, and nature

za invites visitors to reconn

friends and why not? With you

CORD It is also known as La Docta.

city after Buenos Aires, and t

an important cultural, econom

hub. It has been declared a pr twice, in 1806 and 1955. In

tourism, golf, bird watching, sp

sun, active tourism, mining t 20

routes, and M&E tourism.


AZU

he north of the country, in the

sharing territory with southern

one of the seven natural won-

’s Throat is the jump with the

ocated on the Argentine side; it

lls are recognized as the most

his area is rich in flora and fau-

ecies of birds, also jaguars, ta-

s, herons, and fish. No wonder

st time are at a loss of words marvel.

DOZA

of Wine, chosen as one of the

e world. Located at the foot of Andes, the city itself is an at-

tic and cultural activities: thea-

and craft shows. The city is the

sions to the main tourist attrac-

s the Wine Routes, mountains,

e reserves. The city of Mendo-

nect with nature, history, new

ur inner self!

DOBA It is the second most populous

the largest in the country. It is

mic, educational, and financial

rovisional capital of the country Cordoba you can enjoy: Eco-

port fishing, sierras, water, and

tourism, cultural tourism, wine 21


MOON VALLEY The Ischigualasto Provincial Park (or "Moon Valley", due to its otherworld appearance) is undoubtedly one of the most spectacular wonders that Argentina possesses. Its name comes from a Quechua word meaning “place where the moon rests�. It is located

northwest of the province of San Juan, in the department of San Agustin de Valle Fertil; it is believed that this used to be a region where millions of years ago there was a lake with plenty of unique flora and fauna. Today, the desert climate is one that characterizes this place, with little rain that usually occurs in summer, strong winds, and extreme temperatures. It was declared as a World Heritage Site by UNESCO, along with the Talampaya National Park in La Rioja.

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EL CALAFATE It is a city located along Argentino Lake in the province of Santa Cruz. It is the natural gate to enter the Glaciers National Park, where you will find a contrast of colors: the turquoise lake and the desert-like vegetation. In the Glaciers National Park, we find the most famous

glaciers such as: Upsala, Fitz Roy, and Perito Moreno; the latter being most famous for its length and the famous detachment called rupture.

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PUERTO MADRYN

It is located in the province of Chu Ocean or Argentine Sea. It is one centres of tourism in the country, an tal of diving. During winter, whale a perfect. You can also spot penguin different birds. During the summer, popular both for sunbathing and kayaking, canoeing, windsurfing, am a must-see place for nature lovers.

S

Salta is located northwest of the countr large convention sites. Throughout the Train to the Clouds is a rail service tha of approximately 16 hours. The Cachi postcard sights as you visit El Carril, Pu Obispo, Piedra del Molino. Then, continu road that extends for about 11 miles. It lo science fiction story. Admire too the ca seems to extend endlessly. Salinas Gra sector of the Puna to enjoy the sunset in this region with deep blue skies and a vi one of the strangest and most secluded c reach there you must cross the provin mahuaca. The landscape goats and their shepherds of the church, children pla mountains framed by a de cultivation of the vine wa century, mainly in Cafaya the characteristic white wi and fruity flavor. This vari gion, thus becoming the w National Park, a true im wet earth. A place almost flora. The BaritĂş National hectares. BaritĂş is the only the Tropic of Capricorn, a tected reserves in the wor 24


ubut, facing the Atlantic of the most important nd it is the national capiand dolphin watching is ns, sea elephants, and , the beaches are very for activities such as mong others. Definitely

SALTA

ry, and it has renown hotel chains and year there are so many activities. The at crosses the Andes and it has a duration Tour is where you can admire natural lares, Quebrada de Escoipe, Cuesta del ue by Tin Tin, a super-straight stretch of ooks out of this world, as if taken from a acti desert as you drive through - which andes where it is advised to stop in this n one of the most amazing landscapes of ibrant sun. A vision beyond the ordinary, corners of the country. North Andino, to nce of Jujuy, by the Quebrada de Huwill allure you with a show of colors and s. The silence is broken only by the bells aying, or the sight of the immensity of the eep blue sky. Wine Route in Salta. The as introduced by the Jesuits in the 18th ate. Here, the Torrontes grape produces ine of Argentina. It has an intense aroma iety has become a trademark of this rewhite wine flagship of the country. BaritĂş mmensity with deep scent of leaves and inaccessible to the sun due to the dense Park, is an unspoiled paradise of 72,000 y tropical park of Argentina influenced by and it is considered one of the best prorld. 25


USHUAIA It is located in the province of Tierra del Fuego. It is the only city in Argentina on the waters of the Pacific Ocean. It is the southernmost city in the world. Here you can practice winter sports like downhill skiing, snowboarding, and tobogganing. You can hop

on the Tren del Fin del Mundo (End of the World Train), to get into the Tierra del Fuego National Park, where we find examples of exotic wildlife such as European rabbits, beavers, and the grey fox.

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GUALEGUAYCHÚ It is located in the province of Entre Rios, and it is known for the carnivals that are held every year on every Saturday of January, February and the first Saturday of March. It is considered the largest festival in Argentina, and it is

considered one of the best carnivals in the world, after Rio de Janeiro. In addition to the carnival, Gualeguaychú has beaches on the coast

and

private

and

public

spas,

the

Cathedral of San Jose, the Calvarino Palace and the Thermal Baths of Guaychú.

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PUERTO DE FRUTOS - TIGRE Puerto de Frutos is a pier along the Lujan River in the province of Buenos Aires, in the town of Tigre, it is a must-see visit, especially for those who like to buy typical souveneirs from the area, specially leather products and wood such as carpets, mate, antiques, jewellery, aboriginal crafts, wine, traditional clothing, handmade sweets, paintings, among many other things, or just to relax and enjoy the beautiful views presented to us.

QUEBRADA DE HUMAHUACA The word “quebrada” means deep valley, ravine or gulch. According to lonelyplanet.com, this impressive valley is “a dry yet river-scoured canyon overlooked by mountainsides whose sedimentary strata have been eroded into spectacular scalloped formations revealing a spectrum of colors in undulating waves.” Combining stunning natural landscapes and dotting existing towns along the Quebrada de Humahuaca make it very appealing to enjoy one of the natural and most important cultural attractions of Argentina, which together with the Calchaquíe Valleys mark the physiognomy of the region. Declared a UNESCO World Heritage Site, this area is known for its local festivals. The various possibilities for adventure tourism and

charm of the mountain villages are almost endless. One such festival, the Quebrada de Humahuaca Carnival, deserves special attention since it is a blend of ancient traditions, history, and rituals.

The Customer’s Always Right Maria was always helpful; and your team is great. Fausto was organized, friendly, and wonderful to work with! Ms. Amy Stahl Senior Event Manager 28


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LET’S COOK!

Argentina’s favorite beverage. It is a tea made with yerba mate leaves. These plants are previously dried, cut and ground. They have a bitter taste due to tannins in their leaves, so it is valid to sweeten with sugar, honey or your favorite sweetener. Mate is a drink that goes with loneliness moments, but it is best enjoyed in the company of friends or relatives; it is common to share a mate with several people. Enjoy it along with biscuits or facturas (Argentinian pastries) while chitchatting. It is usual to find people with the mate in parks, festivals and concerts. Curious terminology... •

Yerba mate: is the name of the herb used to make mate.

Mate: is the name of the vessel used to serve the infusion. It is also the name given to the tea already prepared. •

Bombilla: (special straw). Small tube used to carry the infusion from the container (mate) to the mouth. This process is performed through suction. •

Cebar: is the action of preparing and serving mate. •

Cebador: person who prepares and serves mate.

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TravelTip: Drink toYour Health The atmosphere on a plane is drier than the air in the Sahara Desert. I don’t know how accurate this is, but I have experienced how dry the air is on an airplane. Once a flight attendant spilled some red wine on me and cleaned it up with sparkling soda water. I thought I’d have to sit there with a wet suit for hours, but it was completely dry within ten minutes.. Drinking lots of water to prevent dehydration has previously been discussed in this book, but since this is such an important point, it’s worth mentioning again. •

Alcoholic beverages: Alcohol dehydrates you at high altitudes and you feel the effects of alcohol more quickly. “A glass of wine in the air,” notes one health consultant, “is comparable to three glasses on the ground.” Drinks and foods with caffeine: Coffee, tea, cola, and chocolate disrupt your sleep both at home and on the plane. Avoid consuming any caffeine, beginning the day before your flight. Anything with bubbles: Pressure in plane causes things to swell (including your feet and intestines). (Taken from page 168)

James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com

THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach

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