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Message From Headquarters Dear reader, Are you considering a getaway along with your group to the Vallarta-Nayarit region? Then chances are you’re aiming for something out of the ordinary but with a welcoming, easy-to-explore vibe. And you’ll certainly find all that and much more in this long stretch of Mexico’s Pacific Coast. The region encompasses charming beaches, hilly jungles, and cultural towns, Vallarta-Nayarit is like a well-stocked spice cover: it abounds with different flavors for different types of travelers. From the iconic promenade in downtown Puerto Vallarta to whale-watching in Banderas Bay and the secluded, dramatic landscapes of Punta Mita, Vallarta-Nayarit has a profusion of choices that can be tailored to your group. The region is actually several destinations rolled into one, each with its own character and charm. The area lies on the same latitude as Hawaii, therefore having a perfect climate with an average temperature of 71ºF and very little rain. This combined destination is a sports lover’s paradise offering an endless array of outdoor adventures. The abundant marine life in the warm Pacific waters of Banderas Bay offer some of the best deep-sea sports fishing around. Those in search of even more adventure can go mountain biking, opt for a jeep safari, or try horseback riding. Let us amaze you! Sincerely, Jose-Manuel (Manolo) GARCIA, CIS President
About Us Our Vision: Associates: Preserve our company as the best place to work, so that our multicultural staff can thrive professionally and thus always perform their best. Customers: To offer an innovative high-quality service that exceeds all expectations. Partners: To continually consolidate our network of honest and successful partners. Revenue: To maximize the investment of our shareholders & help them gain good dividends. Planet: By means of our hard work instill in others the responsible management of resources.
Our Mission: To serve our customers supported on international certifications ISO 9001 and ADMC, thus ensuring 100% satisfaction to groups, conventions, incentives and special events customers. We create memorable experiences that leave a lasting impression on attendees visiting each and every one of the destinations in which we operate.
Our Objective: Always aim for 100 % overall customer satisfaction.
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Year 9 Vol. 1, Issue 128 Visionary, Founder, Jose-Manuel GARCIA, CDS & Master Coach jmgarcia@ividmc.travel Contents: Second Generation, Jose-Manuel (Manolo) Innovator & President GARCIA, CIS manolo@ividmc.travel
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Cover Subject
Vallarta - Nayarit
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A Picturesque Background For the Perfect Meeting
Executive Vice-President Karla JIMENEZ kjimenez@ividmc.travel General Comptroller Trinidad SANCHEZ tsanchez@ividmc.travel
DQuest
Corporate Marketing & Francisco BAEZA, DMCP Product Development Director fbaeza@ividmc.travel
Quick Hits:
Quality Director Julia ORTIZ jortiz@ividmc.travel
Electronic Publishing Alejandro PECH apech@ividmc.travel Content and Editing Omar GALLEGOS ivicorp@ividmc.travel Managing Director Jorge OROZCO, DMCP —MyDay Travel jorozco@myday.travel
8,9 Puerto Vallarta Airport Air Canada Rouge IMEX America
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Advertise with CommuniQuest
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The Customer’s Always Right
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Let’s Cook: Tejuino a Typical Drink From Jalisco
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Dr. Travel: How to Be Comfortable While Confined
Corporate Headquarters Av. Acanceh 1-01, SM 15 Cancun, Q. Roo, 77500 Mex. Ph. +52 (998) 287-1700 www.ividmc.travel
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Destination Offices: Mexico IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing Director
rmijares@ividmc.travel IVI DMC² Mexico City, Central Mexico, Puerto Vallarta, & Riviera Nayarit
Jaime NELO, DMCP Destination Manager jnelo@ividmc.travel
Caribbean
Central America
South America
IVI DMC² Cuba Alejandro DEBASA Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² Brazil Andrea MAJELA Regional Managing Director amajela@ividmc.travel
IVI DMC² Dominican Republic
IVI DMC² Panama Ligia VARGAS Regional Managing Director lvargas@ividmc.travel
IVI DMC² Argentina Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel
Ramon RIJO
Regional Managing Director
rrijo@ividmc.travel
IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Manager yelosegui@ividmc.travel
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© Copyright 2016. All Rights Reserved.
Business center
Vallarta - Nayarit
6,317 square fee
A Picturesque Background For the Perfect Meeting Feel what is like to be a rock n' roll star, stay with style, and with all the very best at your fingertips. Escape to the legendary beaches and azure waters of Banderas Bay in the heart of Riviera Nayarit, Mexico. Hard Rock Hotel Vallarta is a deluxe, all-inclusive resort just 20 minutes from the excitement of Puerto Vallarta ambiance. This iconic city will indulge your senses.
Feel your spirit soar as you experience a Nuevo Vallarta resort destination where you are free to relax, play, eat, love, and explore. With mesmerizing views, a gorgeous beachfront setting, and a fusion of traditional and modern design, the Hard Rock Hotel Vallarta is the essence of coastal luxury and tranquility, and a true sense of retreat. Here, we work behind the scenes so that you focus on your event, and nothing else. Leave the rest to us. In fact, we dial it up with experiential dining and unlimited banquets, top-shelf cocktails, and themed events. And yeah, it’s always all included.
Puerto Vallarta
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Unlimited dining,
Outdoor conferen
Complimentary c
World class audio
Free lightning fas
et of event space
, cocktails, & banquets
nces & breakout rooms
calls to U.S. & Canada
ovisual capabilities
st Wi-Fi
Meetings that rock... Welcome to the first all-inclusive Hard Rock Hotel. All the coolness you expect from a Hard Rock venue, now with the enchanting Pacific warmth and all-inclusive meeting and incentive pricing. When we say all-inclusive... we mean all-inclusive. With no cost overruns for food, snacks, beverages including alcohol, meetings, parties, banquets, receptions, room service, phone calls, or even lightning fast Wi-Fi. Planning a meeting, an incentive trip, a conference, or an event at a new Hard Rock all-inclusive is a breeze. Planning that rolls with it... Just tell us what you need and we will impeccably do the rest. With all-inclusive Hard Rock Hotel events services, meeting planning has never been easier! You can add food and beverages or throw a reception, and the master bill doesn't change. Even better, guests need never reach into their wallets at your corporate event. We will make you look like a rock star planner. Your attendees will never want to leave our hotel! Up the WOW-factor at your next meeting or incentive event by holding your event at a Hard Rock all-inclusive. It will be for less than you expect!
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Puerto Valarta
Grand Fiesta Americana Grand Fiesta Americana Puerto Vallarta is an all inclusive adults only hotel that has 443 spacious, modern, and luxurious suites. Admire the natural beauty of the beach from inside
your elegant and stylish room. Enjoy the incredible ocean views and relaxing coastal breeze from the comfort of your private balcony. These exclusive romance-themed rooms are perfect for honeymooners and couples getaways. They are located on three floors of Towers I & II and have their own lobby with private check-in and rooms with Jacuzzi tubs and other special amenities for couples. Located on a spectacular beachfront with a view to the crystal waters of the Pacific Ocean and the tropical forests of the Sierra Madre Mountains, emerges the Grand Fiesta Americana Puerto Vallarta – an all inclusive resort. This adults only concept is perfectly located, just five minutes from the historical downtown and only 20 minutes from the airport. This strategic location gives guests a taste of Puerto Vallarta's traditional lifestyle. It is also close to the famous “malecon” or boardwalk, which is replete with a wide range of shops, galleries, unique restaurants, and vibrant nightlife. It's also a great place to catch one of the breathtaking and unique sunsets that characterize Puerto Vallarta.
Puerto Vallarta
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Restaurants The hotel offers a variety of dining options sure to please the most refined palates. Enjoy the flavors, aromas, colors, and textures of sophisticated regional and international cuisine. SPA The intimate and relaxing ambiance of the hotel's beautiful day SPA is designed to restore your spirit and rejuvenate your body to a healthy balance. The colors, delicate flavors, and soothing aromas provide a sensory journey into your own soul, helping you to transcend the hurried pace of a busy life. At the Grand Fiesta Americana Puerto Vallarta there is always
something more to experience. After a day of rejuvenation and relaxation, try the spa's steam room and sauna, or enjoy a moment of peace in the hydrotherapy pools, Jacuzzis, or the series of temperature-controlled showers that give your body just what it needs. FITNESS CENTER You can stay fit and keep your body tuned up at the hotel Fitness Center, featuring modern workout stations and a professional instructor. With a natural paradise surrounding you and an access to our world-class facilities, your business meeting, conference, or social event will be a great success. Our 10 meeting rooms can hold up to 1,300 people in an auditorium, 800 in conference seating, and 800 in a banquet. They are designed to offer you the perfect set-up for success, with audio-visual systems, individual air-conditioning, noise-control, and sound systems for music, smoke detectors, and a special registration area for guests.
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Puerto Valarta
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Puerto Vallarta Airport Will Be Remodelled Earmark US $8MM to remodel International Airport Gustavo Diaz Ordaz in Puerto Vallarta, Jalisco. The purpose of this is to make for an easier and more comfortable travel experience for visitors, said the CEO of the Tourism Board of Puerto Vallarta, Agustin Alvarez. He also said that more and more visitors are coming to this destination, as shown by a 20% increase of domestic travellers and 10% of international travellers. The first works were made at the counters, ceilings, light system, security screening, sanitary modules, etc. which are already in operation. During the low season they will start other jobs such as installing a new air conditioning system, face lifting security, customs and other important areas to thus provide a greater passenger experience. The hotel occupancy in the first quarter of 2016 recorded 82.6% of the booking rooms, is another indicator of the good times Puerto Vallarta tourism is living, said the manager. Puerto Vallarta’s estimated occupancy for this summer is above 80%, with some weekends up to 100%.
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Air Canada Rouge gears up for winter 2016-2017 with new non-stop flights: Montreal to Puerto Vallarta, Mexico and San Jose, Costa Rica
The non-stop flights will give Canadian travellers more competitively-priced options when flying to sun destinations. Flights are timed to optimize connectivity for travellers from all across Quebec and Eastern Canada looking to escape the Canadian winter. Route Details: Montreal-Puerto Vallarta, Mexico: Service begins November 18, 2016 with flight AC1842 and will operate three times weekly (Monday, Wednesday and Friday). Service ends for the season on April 21, 2017. Montreal-San JosĂŠ, Costa Rica: Service begins December 22, 2016, subject to government approval, with flight AC1844 and will operate twice weekly (Thursday and Sunday). Service ends for the season on April 16, 2017. Flights will be operated by Air Canada Rouge, Air Canada's leisure carrier using a 282-seat Boeing 767-300ER aircraft offering a choice of premium and economy cabins.
Flights are timed to offer convenient connections to/from Newfoundland and Labrador, Nova Scotia, New Brunswick as well as Quebec-City, Ottawa, and Toronto.
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Advertise with CommuniQuest Incentive Travel Digest Advertising and promotional opportunities are now available in CommuniQuest Incentive Travel Digest. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed Incentive Travel Digest which is already available to over 10,000 avid readers. These readers are dedicated members, stakeholders, and fine suppliers. The Incentive Travel Digest is an inviting 'cover to cover' read, ensuring eye-catching and successful advertising. Click here to receive more information
IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.travel Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout:
The Customer is Always Right I would like to acknowledge Fernando Flores for his flawless execution and teamwork this week. He is a proactive thinker and does not wait to jump into action to assist in every way. He made every person that walked up to the desk feel like they were his first priority. He has a management type of style because he sees every detail and knows what to do in every situation. Instead of just sitting at the desk he would engage with the guest’s and direct them. I knew that by giving him any task that it would be completed above and beyond my expectations. He is friendly and I look forward to the next time we can work together. Ms. Jennifer M. Wolle | Senior Travel Director 13
Mexico Cuba Dominican Republic Costa Rica Panama Brazil Argentina
For further information on the fine hotels, deals, activities, and group packages mentioned in this magazine, please contact Francisco BAEZA: fbaeza@ividmc.travel
Tejuino aTypical Drink From Jalisco The Mexican state of Jalisco is by far one of the most famous states in Mexico due to its culture and traditions. Destinations such as Puerto Vallarta and Guadalajara represent the grandeur of this place. To know more about Jalisco, let us tell you about a traditional and delicious drink, the pride of Jalisco people - the tejuino. What is its origin and how it is served? It is a handcrafted beverage made from corn which origin dates back a long time ago. Archeologists have found evidence of the tejuino processing in archeological sites in Jalisco. This delicious drink can be found throughout the state. On almost every corner, there are small wooden carts dedicated to the sale of this drink. Experts say that the word tejuino is of Nahuatl origin, as it derives from the word tecuin, which can be translated as beating. From the foregoing description, the tejuino is considered the "drink of the gods�. It is made with masa dough, brown sugar, that is then fermented in a clay pot for 2 to 3 days. It is later served in a clay pot with ice to be served chilled. Some add cinnamon powder to enhance its flavor.
When visiting Mexico's Pacific coast do not miss the opportunity to enjoy this refreshing and delicious ancient beverage. An absolute delight to the senses!
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How to Be Comfortable While Confined
Travel Tip: Take Slumber Gear
In addition to an inflatable neck pillow, you may want to consider taking eye shades if you want to sleep (these can also be used to discourage talkative seatmates). And take along earplugs either for sleeping or drowning out the engine sounds when you travel on the noisier, smaller, “puddle jumper” planes.
Travel Tip: Change Your Position
Move about the plane at least once every hour. This is good reason to ask for an aisle seat or na excellent excuse to climb over seatmates. Stand up and go to the restroom or find a place to stretch. If you are headed to the bathroom near the end of your flight, remember seat belt signs go on approximately thirty minutes before landing. Avoid the rush and long lines by using the facilities forty-five minutes or so before touchdown.
(Taken from pages 148,149)
James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach
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