VERVE – the specialist in customer advisory panels and online communities London Vacancy – Senior Research Manager Introduction Verve is an innovative marketing services company that combines research, marketing, technology and panel management to help brands engage with their customers in an entirely new way.
We specialise in creating,
managing and maintaining online environments – customer advisory panels and communities - where brands can talk to their customers about whatever they want, whenever they want. We help our clients build a more informed picture of their customers.
We help our clients make better decisions about products, services, positioning,
advertising… and pretty much anything else. We put the voice of the customer on their desktops. We help understand and amplify positive customer experiences. We’re called Verve for a reason, so if you’re the sort of person who loves a challenge, won’t stop until they’ve succeeded and loves working out how to make things better we’d love to hear from you. Quantitative research managers: ref 0025 This is a fantastic opportunity to work with some of the best senior level researchers, consultants and analysts in the industry – providing strategic insight and research to long-term clients across a variety of sectors. You will be involved in strategic research initiatives from start to finish including proposals, design, analysis and recommendations. As our business grows we will offer a whole host of opportunities for growing your career. We expect you to… Take ownership for the end-to-end delivery of quantitative projects: from discussion of research objectives, to methodology selection, research design, delivery management, presentation and discussion of final results. Liaise with the client and other team members: client services directors, research consultants, the data processing team and our scripters. Input more broadly to the development of our products and services You are the type of person who… Has a wide range of experience delivering quantitative research in either an agency or client environment Is passionate about quantitative research and the value it can bring to clients Sees a story in the numbers and gets under the skin of the detail Is incredibly organised – you have fantastic time management skills and juggle and prioritise many tasks Has fantastic communication and client management skills
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Wants to make a real difference to the clients we work with (not just do another piece of research that sits on the shelf gathering dust) Practicalities Location: Central London office (see www.haveverve.com/get-in-touch.htm) with some travel to client offices Contract type: Full-time Remuneration: Up to £40k depending on experience Next steps Interested in joining the Verve team? Please send the following to: Joinverve@addverve.com Your CV A short outline of why you’d like to join the team and what you’d bring to the party Details of your current notice period and your current basic salary and any additional benefits, bonuses or commissions (please note that if we were to appoint you, we will check on your previous salary, so no porkies, please) The Verve Philosophy As mentioned earlier, we are not called “Verve” accidentally. The name itself captures our approach and attitude to the way we live life and the way in which we do business. Verve is different to other agencies in that we are raising the game in terms of service, people and innovation. We believe in structuring our business around our clients’ needs, whilst ensuring that projects are delivered consistently end-to-end. We believe strongly in accountability, a client’s experience with Verve will always be with a person rather than a process. We believe strongly in partnership – not just with our clients, but right across our whole team. Our partnership beliefs are supported by a very strong, positive and inspiring culture. Working at Verve is all about doing amazing things for clients and challenging ourselves to continually improve how we do things. And, importantly, having fun while doing it! In terms of innovation, we want to make sure that we’re always bringing added “verve” to clients in the future, as well as today. Continuous improvement, innovation and invention are at the heart of our organisation. We’re constantly challenging ourselves to become better. We take inspiration from our work with clients to innovate and develop new products and services to save our clients money. This combination of partnership and inspiring culture means that our team really is revved up and raring to deliver more for our clients.
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