AECollab
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Chief Executive Officer Jonathan Corriveau Chief Marketing Officer Alyssa Kurien Chief Financial Officer Nina Shabalina Client Relations Manager Lina Alaoui Head of Research and Development Sergio Jimenez Board of Directors Jonathan Corriveau | Co-Founder, CEO AECollab Nina Shabalina | Co-Founder, CFO AECollab Jeremy Munn | Professor, College of Arts, Media, & Design Northeastern University Mike Singer | Co-Founder, CSO Cartesian Amal Ahmed | Professor, Khoury College of Computer Science Northeastern University Board of Advisors Mimi Love | Co-Founder, Principal Utile Kara McLellan | Marketing Director Utile Joseph Brancato | Regional Hiring Director Gensler
AECollab AECollab is an integrated online database that seamlessly links design professionals with the clients and colleagues who need their help. On AECollab, designers and clients are immersed in an environment that fosters interdisciplinary collaboration and helps develop and maintain long-term professional relationships. Through our two-sided, customizable platform with integrated billing and client management, AECollab guarantees the resources and exposure necessary to those who seek to change the built environment. Let’s build a better, smarter world. Together.
Meet Our Team
Jonathan Corriveau | CEO
Nina Shabalina | CFO
Lina Alaoui | Client Relations
M. Architecture, Northeastern University
M. Architecture, Northeastern University
M. Architecture, Northeastern University
Sergio Jimenez | Head of R&D
Alyssa Kurien | CMO
Mimi Love | Advisor
M. Architecture, Northeastern University
M. Architecture, Northeastern University
Founder & Principal, Utile
Jeremy Munn | Board Member
Mike Singer | Board Member
Amal Ahmed | Board Member
Professor, Northeastern University College of Arts, Media + Design
Co-Founder and CSO, Cartesian
Associate Professor, Northeastern University Khoury College of Computer Science
Kristian Kloeckl | Advisor
Kara McLellan | Advisor
Joseph Brancato | Advisor
Associate Professor, Northeastern University Department of Art + Design
Marketing Director, Utile
Regional Hiring Director, Gensler
Our Opportunity Architecture and technology have always existed at a symbiotic intersection. As a building’s design and construction improves over time, so too does the technology that inhabits it. In a very real sense, architecture and design are applied sciences that utilize research and development in technology to propel their work to new heights, presenting buildings and products that are not only more interesting, but more responsible and useful as well. Everything from digital drawing and rendering, to construction documents and building are becoming easier to do with better, more efficient results. The introduction of programs like Revit and Autocad means that fewer employees are needed, for previously mundane and monotonous tasks can be completed in one single click. As a result, the completion of project documentation relies on fewer and fewer employees. Perhaps most recently, design processes have been augmented by computation and artificial intelligence (AI) systems that “offer the immediate benefit of making routine activities more efficient,”1 again reducing the number of employees necessary to complete one project. On one hand, this gives architects and designers more time to improve the design or work on additional projects. On the other, it has resulted in a wave of practitioners that have increased their reliance on these technologies and started individual practices. Duo Dickinson, author of “The Challenge and Terror of Making Payroll as an Architect,” further examines the role that these technologies will play within the profession, writing, “This evolving landscape may end up fundamentally changing small firms...I think more architects may simply opt to practice solo by upping their reliance on technology. Many will use BIM...and no longer require in-house CAD jockeys. The new and expanding cottage industry of freelance BIM consultants — and every other consultant imaginable — will make more sense, as specs and details can now be seamlessly outsourced to vendors. All this means is that their will be even more appeal to going completely solo, while cultivating consultant relationships.”2 While most of Dickinson’s claims are mere speculation, the 2018 AIA Firm Survey Report only further confirms this shift. Of the 21,600+ architecture firms in the United States, 75.8% have
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fewer than ten employees, accounting for more than 20% of the country’s employees and 15% of the profession’s total billing.3 Furthermore, freelance work in the design and construction industry is becoming increasingly more appealing. In 2016, 20% of architects4 and landscape architects5 were self employed, while 33% of graphic designers6 and 38% of construction managers identified as freelancers.7 In addition, the recession economy post-2008 saw many young engineers entering the workforce being unable to find full time employment in their career of choice. Being their early introduction to the professional working world, this resulted in the understanding that having full-time employment with a single company is not necessarily the guarantee of career stability and success of generations before. More than a decade later, “We now have a generation of workers who never had full-time jobs,” said Can Erbil, a labor market expert and professor of economics at Boston College. “That’s not the exception, but more the norm for them.”8 In 2016, millennials became the largest generation in the labor force, accounting for 35% of all employees.9 That number is expected to rise to 75% by 2030.10 However, freelancing is not just for millenials. In fact, 54% of older adults say they aren’t interested in working full time any more and are open to embracing freelance work. Today, across all market sectors, there are an estimated 57.3 million freelancers in the United States who contribute $1.4 trillion in earnings to our economy. By 2027, that number is expected to rise to an estimated 86.5 million freelancers, ultimately surpassing non-freelancers as the dominant workforce in America.11 This, in combination with the fact that 70% of small business outsource to freelance designers,12 emphasizes the importance of communication and collaboration tools to develop and maintain professional relationships outside of a traditional workplace. At the same time, however, small business are increasingly reporting that they feel understaffed and overworked. According to a 2012 survey of small business, more than 1/3 of them — 35% — report being understaffed, but only 21% plan to hire new employees in the coming months.13 Kara McLellan, member of the AECollab advisory board and
1. Bernstein, Phil. “How can architects adapt to the coming age of AI?” The Architect’s Newspaper, 22 Nov. 2017, https://archpaper. com/2017/11/architects-adaptcoming-ai/ Dickinson, 2. Duo. “The Challenge and Terror of Making Payroll as an Architect.” Common Edge, 18 Oct. 2017, commonedge. org/the-challenge-and-terrorof-making-payroll-as-anarchitect/. 3. “Firm Survey Report 2018: Overview.” American Institute of Architects, 2018, content.aia. org/sites/default/files/201808/2018-AIA-Firm-SurveyOverview.pdf. 4. “Summary.” U.S. Bureau of Labor Statistics, 22 Feb. 2019, www.bls.gov/ooh/architectureand-engineering/architects. htm#tab-3. 5. “Summary.” U.S. Bureau of Labor Statistics, 22 Mar. 2019, www.bls.gov/ooh/architectureand-engineering/landscapearchitects.htm#tab-3. 6. “LinkedIn Reveals: 70% of Small Businesses in the U.S. Have Hired a Freelancer in the Past.” LinkedIn, 8 Aug. 2018, www.linkedin.com/profinder/ blog/how-small-businesses-areleveraging-freelancers. 7. “Summary.” U.S. Bureau of Labor Statistics, 13 July 2018, www.bls.gov/ooh/ management/constructionmanagers.htm. 8. “Freedom, That’s What I Want: Why the Gig Economy Is Good for Engineers.” Hollister Staffing, 30 Nov. 2017, hollisterstaff.com/freedomwhy-the-gig-economy-is-goodfor-engineers/.
9. Emmons, Mark. “Key Statistics about Millennials in the Workplace.” Dynamic Signal, 9 Oct. 2018, dynamicsignal. com/2018/10/09/key-statisticsmillennials-in-the-workplace/. 10. “How Manufacturers Can Attract and Retain Millennial Talent.” Purdue University,, mep.purdue.edu/news-folder/ how-manufacturers-can-attractand-retain-millennial-talent/. 11. “New 5th Annual ‘Freelancing in America’ Study Finds That the U.S. Freelance Workforce, Now 56.7 Million People, Grew 3.7 Million Since 2014.” Upwork, 31 Oct. 2018, www.upwork.com/ press/2018/10/31/freelancingin-america-2018/. 12. “LinkedIn Reveals: 70% of Small Businesses in the U.S. Have Hired a Freelancer in the Past.” LinkedIn, 8 Aug. 2018.
Marketing Director at Utile notes, “We frequently have projects for which we’re looking for someone who specializes in something outside of our standard practice, but finding people who are willing to work with us for just one skillset is nearly impossible.” She continues, “When we win a new project or start work in the busy season, we often find ourselves under staffed, but we don’t have the space or resources to
33%
Self Employed Graphic Designers by 2020
20%
13. Insureon. “Top 5 Risks for Understaffed Small Businesses.” Insureon, 21 Jan. 2019, www.insureon.com/blog/ post/2013/01/21/5-risks-forunderstaffed-businesses.aspx. 14. Corriveau, Jonathan, and Kara McLellan. “Interview with Kara McLellan.” 9 Apr. 2019.
Self Employed Architects & Landscape Architects in 2016
hire new full-time employees, especially if we only need them for small portions of individual projects.”14 Responding to these challenges, our team has created AECollab, an online workplace and collaboration platform that brings together highly skilled independent designers and smaller design firms with the clients, colleagues, and consultants that need their help.
21%
Small Businesses who outsource to freelance designers
38% Self Employed Construction Managers in 2016
Our Opportunity 7
Our Competition Freelancers have been contributing to our economy for centuries, so it’s only natural that there exist countless platforms for individual designers to market their work. From newspaper advertisements for one time opportunities to companies like Craigslist or Upwork, freelancers have no shortage of opportunities to sell their services. Through our analysis of Upwork, Angie’s List, Craigslist, and 99Designs, it became clear that, although these companies provide the resources necessary for freelancers to connect with local clients, the platforms do nothing to foster long-term relationships or encourage collaboration and team building. Rather, they simply connect freelancers with clients for one-time transactions. Furthermore, there are no platforms that are specifically targeting the building and construction industry. 1. Upwork. Upwork, for instance, broadly targets all markets and any type of freelance work. From copywriting to accounting, translation services to legal advice, Upwork remains largely unfocused and again encourages single transactions only. Users pay a monthly subscription fee (between $0-500/ mo) for Upwork services as well as a 3% fee on all Upwork transactions. The clients simply pay the user for their services, and the user pays Upwork a small percentage. Integrated billing and payment systems make these transactions smooth and painless. 2. Angie’s List. Similarly, Angie’s List attracts a wide service market of “handymen” but barely targets the professional building industry. Aside from smaller construction projects — like home renovations, plumbing, kitchen installations, bathroom tiling, etc, — Angie’s List almost entirely ignores the design and construction industry as a whole. On Angie’s List, candidates pay for on-site advertising to get their names in more visible positions. Similarly to Upwork, clients on who use Angie’s List simply pay the users for their services, but here the user keeps 100% of the payment. 3. Craigslist. Craigslist, perhaps our most well-known competitor, is also the most confusing. Hundreds of categories advertising thousands of services and millions of products often leaves visitors overwhelmed and under satisfied. While posting on Craigslist is free and there are no transaction fees, the lack of proper post structure and an unfriendly user
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interface combined with its exclusion of the AEC industry guarantees that Craigslist proves no threat to the success and grown of AECollab. 4. 99designs. Lastly, 99designs offers perhaps the most similar experience to that of AECollab, but exclusively focuses on graphic and visual design. On 99designs, designers are invited to collaborate with fellow users and create collaborative submissions for client design competitions. Through their free and professional subscription services ($0-500), 99designs offers freelancers the tools necessary to connect with clients who need their help, including exclusive access to dedicated “Success Managers” and integrated training and onboarding. 99designs, more than any of the other above mentioned companies, focuses on collaboration between designers, providing a platform that encourages teamwork and relationship building. See Figure 1B for a complete analysis of the aforementioned businesses.
$257M Revenue 500+ Employees $347M Funding
$302M Revenue 1,500+ Employees $298M Funding
Broad Market No AEC
Strong Project Knowledge Small Construction Only
$75M Revenue 600+ Employees $13.5M Funding
$27M Revenue 69 Employees $45M Funding
No Proper Post Structure Unfriendly User Interface
Limited to Design No AEC
Our Competition 9
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Our Solution Unlike our competitors, AECollab focuses exclusively on the building design and construction industry. AECollab is an integrated online database that seamlessly links design professionals with the clients and colleagues who need their help. On AECollab, designers and clients are immersed in an environment that fosters interdisciplinary collaboration and helps develop and maintain longterm professional relationships. Through our twosided, customizable platform with integrated billing and client management, AECollab guarantees the resources and exposure necessary to those who seek to change the built environment. The platform has been uniquely built to seamlessly link the experiences of both designers and clients. In this case, designers are those who are advertising their services on the platform. From architects to engineers, furniture consultants to fire code experts, landscape designers to construction managers, the collective experience of our designers is limitless. The clients, on the other hand, are those looking to hire. From online business owners looking to build their first brick and mortar store, to architecture and design firms looking for a little help, the presence of our clients is vital to the success of AECollab. For clients, the process is simple. Create an account, set up your company profile, and post the available project or competition. Just follow these steps to get connected with the most talented designers, fast. 1. Brief. Tell us what you need designed. Start by creating a simple brief to help designers understand your design needs. Our team of experienced customer service representatives have answered your most frequently asked questions and will be available to help you determine what you can get designed, how long the design process might take, how much the design services might cost, and more. 2. Discover. Work with the best designers around. On AECollab, we offer two ways to work with our community of professional designers. First, you can hire a designer or established team directly. As our client, you immediately gain access to our database of designers and can choose whoever best fits your project. Click “FIND A DESIGNER” and you can sort by service, budget, schedule, and more.
If someone sparks your interest, you can click their profile to gain access to their ratings and reviews, estimated cost, job success score, portfolio, and other AECollaborators with whom they have worked in the past. If you need some help sorting through our community, our team of dedicated account managers will help you find a designer or team that you’ll love so you can collaborate closely on your project. Second, you can start a competition. Post your brief to our entire design community and designers will submit their ideas. Once the deadline is over, you can pick your favorite proposal and get to work. 3. Collaborate. Through our integrated AEChat, clients and designers can quickly communicate and share files with each other in an efficient, professional manner from your desktop or on the go. Finalize your project and continue working together. Once you’re happy with your project, you can start discussing your next opportunity together. 4. Pay. Our integrated billing and account management guarantees that designers are paid fairly for their work according to the initial agreement. Detailed monthly invoices and project phase system payment integrations makes getting paid easier than ever. 5. Repeat. Our community of talented creatives is constantly growing. Every day, new designers are joining the AECollab community and are eager to help you complete your next project. We guarantee that our account managers can help find you a qualified designer within one week. That’s our AECollab Promise.
Our Solution 11
How it Works, AECollab
Designer Profile, AECollab
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Find a Designer, AECollab
Find a Job, AECollab
Our Solution 13
Home Page, AECollab
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We want to make it as easy as possible for designers to find a project and start getting paid. That’s why we started AECollab in the first place. Simply create an account, set up your profile, and start browsing from the thousands of projects posted on our database. Just follow these steps to get keep your career moving forward. 1. Showcase. Create a page that is sure to stand out. We give you all the tools you need to create a profile that showcases your work. Tell us your skills, what type of services you provide, what work you’ve done in the past, and who you’ve worked with, and you’ll be ready to start collaborating. 2. Discover. Find a project that suits you best. Once your profile is complete, you’ll have access to our thousands of postings. Simply click “FIND A JOB” and you can quickly sort by service. Here, you’ll find the projects and competitions posted by our clients. We’ve also compiled a list of local public competitions and RFPs so you can apply outside of our platform. Sign up for weekly email updates and we’ll send you our recent project opportunities that fit your skills and services. 3. Apply. Work with fellow AECollaborators or go solo. After you find a project or competition that you’re interested in, you can apply directly on our platform — individually or in teams. 4. Collaborate. Through our integrated AEChat, clients and designers can quickly communicate and share files with each other in an efficient, professional manner from your desktop or on the go. Finalize your project and continue working together. Once you’re happy with your project, you can start discussing your next opportunity together. 5. Pay. Our integrated billing and account management guarantees that designers are paid fairly for their work according to the initial agreement. Detailed monthly invoices and project phase system payment integrations makes getting paid easier than ever. 6.Repeat. Everyday, new clients are posting project opportunities. We guarantee that our account managers will connect you with a client who could use your help within one week. That’s our AECollab Promise.
Our Solution 15
Our Business Model AECollab has multiple revenue sources from our clients, designers, and advertisers. We operate primarily on monthly tiered subscriptions with small transaction fees per project. We offer Economy, Pro, and Business subscriptions to both designers and clients. (See right for a full breakdown of features and services.) 1. Economy. For designers, Economy offers everything you need to start building. You can create a free account, receive verified work history and reviews on AECollab, apply to projects and competitions, use our integrated billing and payment tools, and utilize our AEChat internal communication network. All Economy project transactions are subject to a 5% transaction fee. 2. Pro. For $49.99/mo, Pro is perfect for individuals looking to build a team and get hired fast. In addition to the services we offer Economy, Pro members have access to dedicated account managers to help you find work and AECollaborators, project tracking and collaboration tools for team building,
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unlimited applications, tailored search results, access to our public RFP and competition database, and a dedicated 24/7 customer support channel. All Pro project transactions are subject to a 3% transaction fee. 3. Business. For $499.99/mo, Business is perfect for teams looking for a flexible talent network that grows with them. With the features of Economy and Pro, Business members have access to consolidated billing and monthly invoiced, detailed reporting with company insights and client trends, access to Premium AECollaborators, and dedicated talent sourcing. All Business project transactions are subject to a 1% transaction fee. In addition to our subscription services, AECollab will rely on the presence of advertisements on our desktop and mobile platforms. Software companies like Autodesk, Adobe, Rhino, Sketchup, as well as product manufacturers will be able to advertise on an expansive network of the most talented design professionals.
Our tiered subscription package allows for users to pick which services they need most, providing maximum business flexibility.
Our Business Model 17
Our Marketing Because our users vary in age, profession, experience, and background, our marketing strategy is quite unique. To capture the most talented design professionals and clients, we have developed a five step localized digital marketing strategy. 1. Mobile first design. Capitalizing on mobile traffic is a key priority. In 2018, The average US adult spent 3 hours, 35 minutes per day on mobile devices. By 2019, mobile will surpass TV as the medium attracting the most minutes in the US. Our platform is designed keeping mobile users in mind so that their mobile experience is as seamless as on a desktop. 2. Social media advertising. Ads on Instagram, Twitter, Facebook, and other social media sites is critical to the success of AECollab. Social ads can help drive brand awareness and allow our platform to be easily shared across networks. 3. Partner with local universities and organizations. Soon or recent college graduates make up a large portion of our designer database, so we want to get right to the source. By advertising with architecture, design, and engineering schools at local universities, we will be exposed to the newest talent entering the workforce. Advertising within other organizations, like the American Institute of Architects, the National Society of Professional Engineers, the American Institute of Graphic Arts, and others guarantee exposure to the most talented industry professionals looking for help or looking to work. 4. Local professional engagement. Design and construction firms offer countless opportunities to get our name out there. From individual Lunch and Learns to collaborative trade shows, we plan on utilizing every opportunity to make sure small and large firms are aware of our database of talented designers. 5. Local search ads. Access to user data allows us to target AECollab to users who have recently searched for key terms relating to the construction industry. Users with a history of key searches like “hire an architect,” or “engineering jobs,” would be critical targets for AECollab advertisements.
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Our Marketing 19
Our Future As AECollab continues to grow, so too can the services we provide. As we have explored earlier, employees worldwide are increasingly interested in non-traditional work environments. From the dramatic rise of freelancers to millennials who jump from job to job, traditional 9-5 office environments are proving less and less desirable. As a result, we’ve seen a drastic increase in the introduction of coworking spaces. Since the first coworking space was opened in 1995, by C-base, the trend towards coworking has not slowed down. Currently, there are around 14,000 coworking spaces worldwide with an estimated 1,000,000 users. By 2022, that number is expected to increase to 5,100,000.15 While coworking spaces have traditionally been used as a hub of creativity and collaboration for start-ups and small business owners, companies across different industries are also beginning to see the benefits of investing in this type of shared workspace. Businesses like WeWork and Workbar offer the appealing amenities and flexible work schedules that many employees are seeking. What these coworking spaces lack, however, is access to a platform like AECollab.
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Currently, there is no way for a WeWork user in Seattle to instantly connect with a WeWork User in Chicago. There exist no comprehensive database that allows users to collaborate with other coworking members or communicate on an internal channel. While these spaces promote social interaction within a physical office, they fall short in connecting users to the larger international market of freelancers and small businesses. We see this as a critical potential for the development of AECollab. By offering AECollab as an additional service to existing and future coworking spaces, we will be able to grow our community of freelancers by millions. Companies like WeWork and Workbar can offer their customers subscription packages that include discounted access to AECollab so they can continue to expand their professional network beyond an their individual office. Millions of freelancers across the globe will have instant access to some of the most talented employees and will be able to enjoy our detailed services to grow their businesses and develop and maintain professional relationships.
15. “The Rise of the CoWorking Space.� Reonomy, 12 June 2018, www.reonomy.com/blog/post/ the-rise-of-the-coworkingspace.
Our Funding In addition to our detailed revenue streams, AECollab relies on four primary funding streams. As outlined below, our annual operational costs for our first year should not exceed $300,000. As a result, we are asking for $150,000 for a 10% stake in AECollab. We have each invested $15,000 (for a total of ($75,000), and have received $75,000 from a crowdsourcing campaign to cover the cost of initial website design and coding. Once our first year operational costs are covered, we can allocate more resources to expanding our full time customer support, account management, and marketing teams. In exchange for funding, we
plan to offer local universities promotional deals for graduating students to expand our users. For example, an annual investment from a local university would provide discounted subscription rates to all students, faulty, and alumni. Through this projected period of growth, we hope to increase our platform to 50,000 monthly active users by 2024, reaching an evaluation of $3,000,000. At that point, we would start addressing potential growth and expansion opportunities.
Web Platform Housing, Licensing, and Hosting............................................................................................... $2,000 Website Design........................................................................................................................................................................... $20,000 Website Maintenance............................................................................................................................................................... $3,000 Full Time Customer Support (x2).............................................................................................................................. $100,000 Full Time Coders (x2)........................................................................................................................................................... $100,000 Marketing & Sales......................................................................................................................................................................$50,000 Insurance.............................................................................................................................................................................................. $5,000 Incidentals........................................................................................................................................................................................ $20,000 Personal Investments............................................................................................................................................................. $75,000 Crowdsourcing............................................................................................................................................................................. $75,000
$150,000 for 10% of AECollab
Our Funding 21
Our References Bernstein, Phil. “How Can Architects Adapt to the Coming Age of AI?” The Architects Newspaper, 30 Nov. 2017, archpaper.com/2017/11/architects-adapt-coming-ai/. Corriveau, Jonathan, and Kara McLellan. “Interview with Kara McLellan.” 9 Apr. 2019. Dickinson, Duo. “The Challenge and Terror of Making Payroll as an Architect.” Common Edge, 18 Oct. 2017, commonedge.org/the-challenge-and-terror-of-making-payroll-as-an-architect/. Emmons, Mark. “Key Statistics about Millennials in the Workplace.” Dynamic Signal, 9 Oct. 2018, dynamicsignal.com/2018/10/09/key-statistics-millennials-in-the-workplace/. “Firm Survey Report 2018: Overview.” American Institute of Architects, 2018, content.aia.org/sites/default/ files/2018-08/2018-AIA-Firm-Survey-Overview.pdf. “Freedom, That’s What I Want: Why the Gig Economy Is Good for Engineers.” Hollister Staffing, 30 Nov. 2017, hollisterstaff.com/freedom-why-the-gig-economy-is-good-for-engineers/. “How Manufacturers Can Attract and Retain Millennial Talent.” How Manufacturers Can Attract and Retain Millennial Talent | Manufacturing Extension Partnership, mep.purdue.edu/news-folder/how-manufacturerscan-attract-and-retain-millennial-talent/. Insureon. “Top 5 Risks for Understaffed Small Businesses.” Insureon, 21 Jan. 2019, www.insureon.com/blog/ post/2013/01/21/5-risks-for-understaffed-businesses.aspx. “LinkedIn Reveals: 70% of Small Businesses in the U.S. Have Hired a Freelancer in the Past.” LinkedIn, 8 Aug. 2018, www.linkedin.com/profinder/blog/how-small-businesses-are-leveraging-freelancers. “New 5th Annual ‘Freelancing in America’ Study Finds That the U.S. Freelance Workforce, Now 56.7 Million People, Grew 3.7 Million Since 2014.” Press, News & Media Coverage, Upwork, 31 Oct. 2018, www. upwork.com/press/2018/10/31/freelancing-in-america-2018/. “Summary.” U.S. Bureau of Labor Statistics, 13 July 2018, www.bls.gov/ooh/management/constructionmanagers.htm. “Summary.” U.S. Bureau of Labor Statistics, 22 Mar. 2019, www.bls.gov/ooh/architecture-and-engineering/ landscape-architects.htm#tab-3. “Summary.” U.S. Bureau of Labor Statistics, U.S. Bureau of Labor Statistics, 22 Feb. 2019, www.bls.gov/ooh/ architecture-and-engineering/architects.htm#tab-3. “The Rise of the CoWorking Space.” Reonomy.com, 12 June 2018, www.reonomy.com/blog/post/the-rise-ofthe-coworking-space.
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Appendix 27
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Appendix 39
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Appendix 47
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Appendix 49
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Appendix 51