Health Transformed: The Power of Engagement
July 23–25, 2014 Keystone, Colo.
presented by @HealthSymposium #14CHS
Schedule at a Glance Wednesday, July 23 Morning Session:
Engaging Behavior Alan Weil Mark McClellan, MD, PhD Lori Dorfman, DrPH Brenda Zimmerman, PhD Lunch Keynote: Charlie Kim Afternoon Discovery Sessions Hike, Yoga or Zumba Happy Hour
Thursday, July 24 Policymakers Breakfast Morning Session:
Engaging Relationships Lygeia Ricciardi, EdM Robin Schepper Stacie Pallotta, MPH Billy Wynne Lunch Keynote: Vivek Wadhwa Afternoon Discovery Sessions Hike, Yoga or Zumba Dinner Reception and John K. Iglehart Award
Friday, July 25 Morning Session:
Engaging Communities Anthony Iton, MD, JD, MPH Rachel MacCleery Liz Baxter, MPH Prabhjot Singh, MD, PhD Manmeet Kaur
Dear Symposium Participant: Welcome to Keystone, Colo., and three days of transforming presentations and discussions to improve the health and health care of our communities through the power of engagement. This year’s Symposium includes a musical experience. With live music, a DJ and a musical play station, the Symposium will provide you the chance to find health through the happiness of sound. Even as the implementation of the Affordable Care Act sparks new theories, markets and improved access to health care, our difficulty understanding how individuals and communities will take an active part in the management of their health remains one of our greatest challenges to ensuring coverage for all people. That challenge is also one of our greatest opportunities. It is because of this opportunity that we have focused the Symposium on engagement. Together we will discover the ways in which individuals are responding to the changing landscape and horizon of health care, and how those responses affect their decision-making, their behaviors and, ultimately, the promise of engaging individuals through the communities – both real and virtual – in which they live, play and communicate. In turn, these discoveries will allow us to develop new strategies, structures and methodologies as we endeavor to ensure the health of those we serve. From the effects of media on healthy public policy to complexity theory’s intersections with behavioral health, individual behavior change set in an environment of dynamic political, economic and social factors will be explored on the first day by some of the greatest minds in the field. During lunch, the day’s keynote speaker, Charlie Kim, founder and CEO of Next Jump, will discuss his success in using gamification to influence workplace wellness and methods to implement culture shift. On Day Two, we will look at how the roles of consumers, patients, providers and payers are changing and how the reshaping of the health care system is augmenting that relationship. More importantly, we will discuss the strategies that they need to engage in the new system. As part of that discussion, we will delve into how developments of new technologies can be used to engage health care users. Keynote speaker Vivek Wadhwa, a fellow at Arthur & Toni Rembe Rock Center for Corporate Governance, will continue this theme by speaking to the ability of entrepreneurship in technological advancement to help in solving many of the world’s problems.
Finally, on Day Three, our plenary speakers will share their experiences with community engagement through crosssector partnerships that support health in populations. Peer networks, mobile technologies and primary care integration will provide just a few starting points for our conversation as we learn and share models empowering the community to lead their own health care solutions. Each day after lunch, please take a moment to choose a breakout session that fits your specific interests and enjoy a number of activities developed to keep your mind and body active. We also hope the conference will serve as a catalyst for ideas, collaborations and long-term projects that will extend far beyond the conference walls. So, remember to network and talk with others between sessions and at social events. To further facilitate these conversations, we will provide live streaming, blogging, emails and frequent social media posts for our friends and colleagues who could not be here in person. As the marketplace and the Affordable Care Act have come online, the need for greater understanding, methods and technologies to help the community engage in health care literacy, management and advocacy have grown into some of the most important issues of the day. By the end of this Symposium, we hope that you will feel inspired and better equipped with the tools to build what must be a revolution in health care engagement tactics. Sincerely,
Sally Schaefer Chair of the Board The Colorado Health Foundation
Anne Warhover President and CEO The Colorado Health Foundation 1
Mission and Vision Our vision: Together, we will make Colorado the healthiest state in the nation. To guide us in achieving our vision, we have organized our work into three community outcomes: Healthy Living, Health Coverage and Health Care. In Healthy Living, our focus is to ensure every kid in Colorado has the opportunity to eat healthy and engage in physical activity. In Health Coverage, our focus is to ensure all Coloradans achieve stable, affordable and adequate health coverage. In Health Care, our focus is to ensure all Coloradans achieve health with support from a network of primary health care and community services.
We invest in work that aligns with our community outcomes and helps us achieve our vision. Our partners include nonprofits, health care leaders, policymakers, educators and the private sector. The Foundation engages the community through grantmaking, public policy, investing in evaluation, private sector partnerships and strategic communications. For more information, please visit www.ColoradoHealth.org.
The Colorado Health Symposium During the past three decades, the Symposium has attracted top national thinkers in health and health care along with business, community and government leaders. In recent years, the Colorado Health Foundation expanded the event to include more Colorado nonprofit leaders, advocates, policymakers and health care providers. Today, the Symposium is one of the few opportunities for a broad spectrum of Colorado health and health care leaders to come together on this critical issue.
Board of Directors
Chair of the Board Sally Schaefer CEO (retired) Health Care Consultant
Russ Dispense President King Soopers/City Market The Kroger Company
Bruce K. Alexander President and CEO Vectra Bank
Jim Garcia Executive Director/Founder Clinica Tepeyac
Cedric Buchanon City President, Metropolitan Denver BBVA Compass
Janet L. Houser, PhD Academic Dean, Rueckert-Hartman College for Health Professions Regis University
Jerome Buckley, MD (retired) Eileen Byrne Consultant Managing Director (retired) BlackRock Toti Cadavid Partner Xcelente Global Jerome Davis Regional Vice President Xcel Energy
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John Hughes, Jr., CPA, ABV, CVA Retired Partner CliftonLarsonAllen LLP Grant Jones Executive Director Center for African American Health Virgilio Licona, MD Associate Medical Director Salud Family Health Centers Virginia Maloney, PhD Program Director Chambers Family Fund
Donald Murphy, MD Medical Director, Medicare Services Colorado Access Ruth Nauts, MD Regional Department Chief, Orthopedics Kaiser Permanente Colorado Diane H. Padalino Senior Vice President Merrill Lynch | Private Bank and Investment Group Sara C. Stratton Manager (retired) Qwest Pension Fund Mark E. Wallace, MD, MPH CEO/CMO North Colorado Health Alliance John M. Westfall, MD, MPH Director of Health Colorado Health Cooperative Jessica E. Yates Attorney Snell & Wilmer LLP
General Information Get Social with the Symposium Wireless Internet Log-On Instructions 1. View your wireless network connections and connect to “Keystone Conference Center.” 2. Launch your Internet browser. 3. Your browser will be redirected to the Keystone page. Enter the password “14CHS” and click “submit.” Join the Discussion Online: Now that you’re online, take a look at the social media tools we’ve developed to extend the conversation beyond the Symposium walls. View a list of all our social media channels and schedules at www.ColoradoHealth.org/14CHS. View and share Symposium photos on Instagram: Instagram is a free app for sharing photos via mobile phone. Throughout the Symposium, we invite you to take pictures and tag them with the Symposium hashtag, #14CHS. You can view and comment on pictures through the Instagram app or on our Facebook page. We’ll also be posting photos. Follow us by searching for COHealthFDN or view our stream online at instagram.com/cohealthfdn. Join the conversation on Twitter: Follow us on Twitter @HealthSymposium for live tweets and pictures. You can tag your own Symposium-related tweets with #14CHS to share your key takeaways. Search Twitter for #14CHS to keep up with all Symposium-related tweets. Visit twitter.com/HealthSymposium. Share the live stream with Ustream: We’ll be live video streaming the plenary and keynote session speakers July 23-25. Follow along with any sessions you’re not able to attend in person and share the Ustream link with your friends and colleagues who aren’t in Keystone. You can add your input using chat and view the conversation to link up with Twitter. Visit www.ColoradoHealth.org/14CHSlive. Share the Symposium live with your friends on Facebook: Look for the Ustream tab on our Facebook page for an easy way to access and share the live streaming plenary sessions. Let your friends see what you are up to this week and invite them to join in by submitting comments and questions to posts on our page. You can also view and comment on photos from our #14CHS Instagram feed. Visit www.facebook.com/coloradohealth.
No individual or entity other than the Colorado Health Foundation or approved media may record any portion of this program without prior written consent. All rights, including copyrights, in embodiments of the program shall be owned by the Colorado Health Foundation. Attendees can download copies of selected speaker presentations at www.ColoradoHealth.org/healthsymposium. Views presented during the Colorado Health Symposium do not necessarily reflect those of the Colorado Health Foundation, its Board of Directors or staff.
Staying Fit at the Colorado Health Symposium Altitude: The Keystone Resort and Conference Center is at 9,000 feet. Guests may experience some discomfort as their bodies acclimate. Symptoms may include fatigue, decreased appetite, shortness of breath, nausea, headache and sleep disturbances. Stay hydrated by drinking plenty of fluids. Activities for your body: Guided hikes, yoga and Zumba classes are scheduled for Wednesday and Thursday afternoons. Guests staying at the Inn and the Lodge also may use the Keystone Lodge & Spa fitness facilities. Please remember the effects of high altitude while exercising. Activities for your brain: Mind is just as important as body. Take time each day to exercise your creativity and strengthen your resilience to stress by visiting play stations located throughout the conference center. Just look for the green signs. Food: Everything served at the Symposium is with your health in mind. Nutritious, lower-calorie choices are available at all meals and breaks, along with gluten-free and vegetarian options. Sunburn: The sun is 40 percent stronger at higher altitudes. Apply sunscreen and lip balm frequently, and protect your eyes with sunglasses.
Transportation Most accommodations, restaurants, activities and shops are within walking distance of the Keystone Conference Center; however, complimentary shuttles run to all areas of the resort.
Evaluations Broadcasting The morning programs will be recorded and live streamed by the Colorado Health Foundation. By attending, participants agree to allow the Colorado Health Foundation to copy, record and/or distribute participants’ involvement in the program discussions.
Your input is important in ensuring that the Symposium continues to cover issues and invite speakers who are relevant to our attendees. Please take a few moments to complete the online evaluation. Thank you for your feedback.
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Colorado Health Symposium Agenda (Sessions held in the Longs and Quandary ballrooms on the ground level of the Keystone Conference Center unless otherwise noted)
Wednesday, July 23 7:00 – 8:00 a.m.
Registration – Longs Peak Foyer
Buffet Breakfast – Longs Peak Foyer and Terrace
8:00 – 8:30 a.m.
Welcome and Overview Sally Schaefer Chair of the Board, The Colorado Health Foundation Follow @COHealthFDN
Live music provided by the Denver Health Band
Morning Session Engaging Behavior Our complex health care system is evolving. As it does so, consumers and patients are gaining unprecedented access to information and opportunities in health coverage, care and lifestyle choices. This transitioning environment and corresponding consumer interactions set the stage for emerging behavioral change. Day One’s presenters will explore the meaning of engagement through a variety of lenses and present theories and strategies for behavior change. The discussion will include the role of policy, economics, communications and social factors in creating and influencing individual behavior change.
8:30 – 9:00 a.m.
Alan Weil: Morning Session Moderator Editor-in-Chief, Health Affairs Follow @Health_Affairs
9:00 – 9:30 a.m.
Mark McClellan, MD, PhD Senior Fellow and Director of the Health Care Innovation and Value Initiative, Brookings Institution Follow @BrookingsInst
9:30 – 10:00 a.m.
Lori Dorfman, DrPH Director, Berkeley Media Studies Group Follow @bmsg
10:00 – 10:15 a.m.
Break
10:15 – 10:45 a.m.
Brenda Zimmerman, PhD Associate Professor of Strategic Management, Schulich School of Business at York University, Toronto Follow @SchulichSchool
10:45 – 11:30 a.m.
Discussion
Twitter handles are denoted by @ symbol for speakers or associated organizations. 4
11:30 a.m. – 12:15 p.m. Buffet Lunch – Longs Peak Foyer 12:15 – 1:15 p.m.
Lunch and Keynote Presentation Charlie Kim Founder and CEO, Next Jump Follow @charlieykim and @nextjump
1:15 – 1:30 p.m.
Break
1:30 – 3:00 p.m.
Discovery Sessions – Grays, Torreys and Crestone Peaks Rooms Engagement is the key to learning, growing and meeting new challenges. This year, the Symposium’s discovery sessions will allow you to go deeper into the topics most pertinent to your work while building your skills and knowledge through engaged discussion and workshop sessions. Often Symposium attendees are experts in their health care topics, and we hope that you enjoy this chance to build your understanding through the speakers’ and each other’s experience. Come to these sessions with your laptops and PDAs. Several will feature online engagement tools to harness the group’s best ideas. Seating is limited. Sessions are offered on a first-come, first-served basis. Engaging Complexity: Addressing Wicked Problems in Health Care Wicked problems have uncertainty, incomplete information and contradictory or changing requirements. Using the foundation of complexity science, Brenda Zimmerman’s interactive session will present models and approaches for addressing wicked problems. As part of this workshop, you will apply the theories, concepts and frameworks of the session to your own challenges and opportunities. Short “theory bursts” will be followed by small-group work on group members’ issues. Leave this session with concrete ideas to apply to your or your organization’s “stuck” challenges. World Café: Engaging Specific Consumer Groups Join leaders from across the state to share experiences from the field, highlight strategies for engaging consumer groups and listen to lessons learned. Then dive into the practical challenges of engagement through a World Café model discussion led by Civic Canopy. Learn from each other as you share stories of success and common challenges while compiling useful tools, tips and tricks for your online-engagement portfolio. Will We Ever Get a Handle on Health Care Costs? The ranks of the uninsured are falling as the Affordable Care Act’s enrollment provisions take effect across the country. However, the cost of health care continues to rise, and effective strategies to contain the increase are elusive. What will it take to tame the increase? Is it a matter of choosing from among the hundreds of ideas for curbing costs and then implementing them in a disciplined way? Or does the solution lie in fundamentally changing the way that we pay for health care? Where is the leadership that will take on this challenge, and what role will consumers play? Engaged Public will lead this important conversation.
Discovery sessions continued on the next page
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Consumers as Partners: Engaging Examples from Behavioral Health Engaging consumers requires a fundamental shift – delivery systems must see consumers as partners. The behavioral health system has embraced this and can be a model for others. This interactive session, facilitated by Lisa Carlson and Lorez Meinhold, will apply ideas from the morning plenary session by focusing on the role of consumer engagement specifically related to behavioral health in Colorado. Join them and leaders in the field to share your insights and identify as yet unrealized opportunities within the state. ZIP Codes Trump DNA Codes: Mark McClellan, Anne Warhover and Alan Weil Discuss Recommendations to Build a Healthier America Today, those living in the United States experience dramatic differences in health depending on the ZIP code where they live. In January 2014, the Robert Wood Johnson Foundation’s (RWJF) Commission to Build a Healthier America unveiled new recommendations that call for a fundamental change in how we approach improving health. The Commission recommended channeling investments that create healthier communities and broaden the concept of health care beyond the medical system. Alan Weil, Health Affairs editor-in-chief, will moderate an intimate discussion between RWJF Commissioners Mark McClellan and Anne Warhover as they consider the whys and hows of shifting from an illness-centered health care system toward a culture that empowers people through opportunities to control their own health outcomes. All three speakers will discuss best practices that align with the Commission’s recommendations. They will have a questions and answers portion of the discovery session and take questions in real-time via Twitter from online and in-person audiences throughout the discussion. Questions can be submitted to @HealthSymposium. (This session will be live streamed.) Changing the Conversation about Childhood Obesity: A Framing Workshop with Lori Dorfman How an issue is described – or framed – can affect how it’s perceived by advocates, voters and decision makers. People tend to believe, and therefore convey, that health can be addressed by individuals making the right choice for themselves and their families. But, that frames the story too narrowly, since the environments in which people live and work shape those very choices. We can’t effectively frame and communicate messages if our language obscures the role of the environment. While no exact formula exists, we can widen the message so it goes beyond the individual to the policies that will support structural and environmental changes to improve community health. Join media advocacy expert Lori Dorfman, as she leads a training exercise that demonstrates how to develop specific values-based messages that can reframe critical public health issues.
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4:00 – 5:30 p.m.
Guided Hike – Adventure Center, Lakeside Village Yoga – Poolside, Keystone Lodge Zumba – Gazebo, Lakeside Village
6:00 – 7:00 p.m.
Happy Hour – Longs Peak Foyer and Terrace Live music provided by the Denver Health Band
Thursday, July 24 6:45 – 8:00 a.m.
Buffet Breakfast – Longs Peak Foyer and Terrace
7:00 – 8:00 a.m.
Policymakers Breakfast – Torreys Peak Room
8:00 – 8:30 a.m.
Welcome Anne Warhover President and CEO, The Colorado Health Foundation Follow @AnneWarhover and @COHealthFDN
Morning Session Engaging Relationships A successful health care marketplace and system will engender shared power and decision-making among users that ensure patient and consumer engagement with service providers and the marketplace. This person-centered and peer-to-peer empowerment structure can be fueled by innovations in transparency and communication, and offers insight into valuable engagement models. Day Two’s presenters will explore how technology, data and human dynamics play a role in reshaping the relationships between individuals and the health care system. They will share strategies and skills needed to engage individuals and the community in new ways.
8:30 – 9:00 a.m.
Lygeia Ricciardi, EdM: Morning Session Moderator Director, Office of Consumer eHealth Office of the National Coordinator for Health IT (ONC), U.S. Department of Health and Human Services Follow @lygeia and @ONC_HealthIT
9:00 – 9:30 a.m.
Robin Schepper Vice President of Partnerships, Nonprofits and Content, Welltok Follow @Welltok
9:30 – 10:00 a.m.
Stacie Pallotta, MPH Senior Director, Office of Patient Experience, Cleveland Clinic Follow @ClevelandClinic
10:00 – 10:15 a.m.
Break
10:15 – 10:45 a.m.
Billy Wynne Partner, Thorn Run Partners Follow @hcarelighthouse
10:45 – 11:30 a.m.
Discussion
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11:30 a.m. – 12:15 p.m.
Buffet Lunch – Longs Peak Foyer
12:15 – 1:15 p.m.
Lunch and Keynote Presentation Vivek Wadhwa Fellow at Arthur & Toni Rembe Rock Center for Corporate Governance, Stanford University Distinguished Fellow, Singularity University Follow @wadhwa
1:15 – 1:30 p.m.
Break
1:30 – 3:00 p.m.
Discovery Sessions – Grays, Torreys and Crestone Peaks Rooms Engagement is the key to learning, growing and meeting new challenges. This year, the Symposium’s discovery sessions will allow you to go deeper into the topics most pertinent to your work while building your skills and knowledge through engaged discussion and workshop sessions. Often Symposium attendees are experts in their health care topics, and we hope that you enjoy this chance to build your understanding through the speakers’ and each other’s experience. Come to these sessions with your laptops and PDAs. Several will feature online engagement tools to harness the group’s best ideas. Seating is limited. Sessions are offered on a first-come, first-served basis. Access, Action and Attitudes: Engaging Coloradans in E-Health Lygeia Ricciardi continues her morning plenary conversation with an eye on how the consumer e-health movement is taking hold in Colorado. What national behavior change strategies could be effective on the state level? How do policies and environmental factors unique to Colorado make it easier or harder for consumers to get engaged? Ricciardi will be joined by several public and private sector representatives leading local consumer outreach and engagement efforts. Receive meaningful lessons about engaging consumers in health that can be applied to your own work and organization. Learn How to Build a Better Block and Unlock Your Community’s Potential Remember when Main Street was the heart of a community – connecting residents to local merchants and providing daily opportunities for walking and socializing? The “Better Block” project reveals how residents and community leaders can engage neighborhood members to improve and build healthy communities by creating social cohesion through infusing public space with pedestrian-friendly infrastructure mixed with art, culture, pop-up businesses and street life. Join this interactive session, led by local experts from WalkDenver, and experience creating a Better Block. Leave with tools and knowledge to invigorate your community and create lasting impact. Young Invincibles: We Got ’Em. Now What? Representatives from Civic Canopy will lead a discussion updating participants about young invincibles’ increasing enrollment in health insurance and will challenge attendees to tackle the next question: How can we work with young invincibles to fully engage in their health care and maximize its benefits? During small-group work, discuss strategies to engage this hard-to-reach population and take a deeper dive into the conversation by elucidating common challenges and new approaches applicable to your work.
Discovery sessions continued on the next page 8
The New Star Trek Generation: Possibilities and Perils Technology advances are making it possible to solve humanity’s grand challenges and live the future we saw in Star Trek. However, with every good comes a bad. There are many unanswered questions such as where will the jobs be when artificial intelligencebased physicians monitor us on a minute-to-minute basis while robotic surgeons operate on us? And what is socially acceptable and ethical? Is it OK for Google Glass-like devices to record everything we say and do? What happens when a self-driving car has a software failure and hits a pedestrian? Join Vivek Wadhwa and discuss these questions about the notso-distant future. Wired for Integration: Connecting Tech and Behavioral Health in Colorado One strategy to address the lack of access to treatment for behavioral health has been the development of technology-based treatment programs. The widespread use of handheld devices in everyday life activities presents an opportunity to examine how these technologies can best facilitate treatment for individuals and greater system integration. This interactive discussion, facilitated by Lisa Carlson and Lorez Meinhold, will highlight local examples and focus on what impacts you can expect in the future. 4:00 – 5:30 p.m.
Guided Hike – Adventure Center, Lakeside Village Yoga – Poolside, Keystone Lodge Zumba – Gazebo, Lakeside Village
6:00 – 8:00 p.m.
Dinner Reception – Shavano and Longs Peak Terraces, Conference Center Live music provided by Drew Morell and Jerry Weiss Deejayed music provided by Katherine Rosechild John K. Iglehart Award Presentation The John K. Iglehart Award for Leadership in Health Policy is awarded annually to a Coloradan whose wisdom, commitment and leadership in health policy have made a significant contribution to the Foundation’s vision that Colorado will be the healthiest state in the nation. Previous awardees include: 2013 2012 2011 2010 2009 2008 2007
Marguerite Salazar – Former Regional Director, U.S. Department of Health and Human Services Barbara Yondorf – President, Yondorf & Associates Joan Henneberry – Former Executive Director, Colorado Department of Health Care Policy and Financing Jay Want, MD – Owner and Principal, Want Healthcare, LLC Bernie Buescher – Former Colorado Secretary of State William Lindsay, III – President, Lockton Companies, LLC John Iglehart – Founding Editor, Health Affairs
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Friday, July 25 7:00 – 8:15 a.m.
Buffet Breakfast – Longs Peak Foyer and Terrace
8:15 – 8:30 a.m.
Remarks Shepard Nevel Vice President, Policy, Evaluation and Communication, The Colorado Health Foundation Follow @COHealthFDN
Morning Session Engaging Communities Transforming health care is about empowering people through their communities and voices to take an active role in the future health of themselves and those they care for. Community-centered engagement generates leaders through meaningful conversation that authentically addresses the obstacles to health for their friends, neighbors and families. Day Three’s presenters will share stories about community engagement that led to organic health care solutions. In doing so, they will reveal how new partnerships were forged and groups were mobilized to generate innovative ways to support and deliver health in every community.
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8:30 – 9:00 a.m.
Anthony Iton, MD, JD, MPH: Morning Session Moderator Senior Vice President for Healthy Communities, The California Endowment Follow @CalEndow
9:00 – 9:30 a.m.
Rachel MacCleery Senior Vice President, Urban Land Institute Follow @ULI_Infra
9:30 – 9:45 a.m.
Break
9:45 – 10:15 a.m.
Liz Baxter, MPH Executive Director, Oregon Public Health Institute Follow @HealthOR
10:15 – 11:00 a.m.
Prabhjot Singh, MD, PhD Assistant Professor, International and Public Affairs, Columbia University Co-Chair, One Million Community Health Workers Campaign Follow @prabhjotsinghNY
Manmeet Kaur Founder and Executive Director, City Health Works Follow @CityHealthWorks
11:00 – 11:45 a.m.
Discussion
11:45 a.m.
Closing Remarks Evaluations
12:00 p.m.
Snacks to Go – Longs Peak Foyer
The Colorado Health Symposium
North Keystone
Mountain House
Lakeside Village
Conference Center
Speaker Biographies
Keynote Keynote
Charlie Kim Founder and CEO Next Jump Charlie Kim is the founder and CEO of Next Jump, described by The New York Times as “a bellwether for the next generation of e-commerce.” Next Jump’s ecosystem of bluechip brands and high-value shoppers has made it the go-to source for loyalty and rewards programs for corporations like Dell and Hilton Hotels as well as membership organizations like AARP. While Next Jump’s immediate goal is to be a top tech company, its audacious goal is to change the world by changing workplace culture. Kim’s passion for caring for employees has evolved into a company culture focused on personal growth and helping others. In short, Better Me + Better You = Better Us. Kim is one of the highest-rated mentors in the NYC Venture Fellows program, a mentorship program built by former Mayor Michael Bloomberg for New York City’s top technology companies, and the Founder Institute, the largest incubation program for entrepreneurs. In addition to mentoring, he has also served on Bloomberg’s Applied Sciences NYC Advisory Committee and hopes to share his company’s best practices through the Next Jump Academy, a pro bono workplace culture university.
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Vivek Wadhwa Fellow at Arthur & Toni Rembe Rock Center for Corporate Governance, Stanford University Distinguished Fellow, Singularity University Vivek Wadhwa is involved in all things technology and entrepreneurship, specifically when it comes to global research. He is a fellow at Arthur & Toni Rembe Rock Center for Corporate Governance, director of research at the Center for Entrepreneurship and Research Commercialization, and distinguished fellow at Singularity University. After studying entrepreneurship, skilled immigration and commercialization of university research as they relate to U.S. competitiveness, Wadhwa and his teams uncovered key insights into the age, education, background and motivation of tech entrepreneurs. Their work also revealed that more than one in four U.S. technology startups from 1995 to 2005 was founded by an immigrant, and they found that women entrepreneurs with the same backgrounds and motivations as men rarely become technology CEOs or chief technology officers. Wadhwa has received numerous awards, including the U.S. government’s 2012 Outstanding American by Choice award, Foreign Policy magazine’s 2012 Top 100 Global Thinkers and TIME Magazine’s 40 Most Influential Minds in Tech in 2013. He is an advisor to several governments; mentors entrepreneurs; and is a regular columnist for numerous publications and blogs, including The Washington Post and The Wall Street Journal Accelerators.
Liz Baxter, MPH Executive Director Oregon Public Health Institute Liz Baxter has spent her career in health and health policy, building bridges between the public and policy- and decision-makers. Currently she is executive director of the Oregon Public Health Institute. Previously Baxter was executive director of We Can Do Better, an organization that believes in the power of leverage – that small groups of people can have great impact. She also worked for the State of Oregon, overseeing a Health Resources and Services Administration (HRSA) state planning grant that identified strategies to expand coverage to uninsured Oregonians, and for Legacy Health System, where she administered grant-funded research in managing highrisk patients through chronic care initiatives and care management strategies, connecting traditional medical care with community-based, supportive services. Baxter currently chairs the board for Cover Oregon, Oregon’s health insurance exchange, and serves on the boards of Oregon Health Decisions and the McKenzie River Gathering Foundation.
Lori Dorfman, DrPH Director Berkeley Media Studies Group
health, health inequities and violence. As part of an interdisciplinary team, Dorfman helps news organizations incorporate a public health perspective in their crime and violence coverage. At the Center for Science in the Public Interest, she and colleagues co-convene the Food Marketing Workgroup, a national network dedicated to eliminating harmful food marketing by actively identifying, investigating and advocating changes to marketing practices that undermine health.
Anthony Iton, MD, JD, MPH Senior Vice President for Healthy Communities The California Endowment Anthony Iton has been senior vice president of Healthy Communities at The California Endowment since October 2009. Previously he served as both the director and county health officer of the Alameda County Public Health Department, where he oversaw the creation of an innovative public health practice designed to eliminate health disparities by tackling the root causes of poor health, which limit quality of life and life span in many of California’s low-income communities. Iton was also Health and Human Services director and school medical advisor for the City of Stamford, Conn., while concurrently serving as a physician in internal medicine at Stamford Hospital’s HIV clinic; a primary care physician for the San Francisco Department of Public Health; and staff attorney and health policy analyst for the West Coast regional office of Consumers Union, the publisher of Consumer Reports magazine. A regular public health lecturer and keynote speaker at national conferences, Iton has been published in numerous public health and medical publications.
Lori Dorfman directs the Berkeley Media Studies Group (BMSG), a Public Health Institute project that helps advocates build their capacity to use media support in confrontational policy environments so they can transform systems and structures to foster health. At BMSG, Dorfman oversees the research, media advocacy training and strategic consultation for public health advocates as well as professional education for journalists. Her research examines how the media portray health issues, including alcohol and tobacco use, food and nutrition, children’s
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Manmeet Kaur Founder and Executive Director City Health Works Manmeet Kaur has been a national and international champion for healthier communities and equitable livelihoods for the past 10 years. She is the founder and executive director of City Health Works, a nonprofit social enterprise based in Harlem, N.Y., that supports reverse innovation in health care by applying lower cost health systems implemented in developing countries to domestic health. Kaur has also worked in New York City to improve the working conditions of unregulated workers; with LabourNet, a social enterprise in India that stabilizes the chaotic lives of construction day laborers; and with Mamelani Projects, a South African program that helps HIV-positive individuals build their own health food business. Before launching City Health Works, Kaur was an advisor to the Earth Institute’s strategy on the retention and financing of community health workers in the Millennium Villages Project, which has contributed to the One Million Community Health Workers Campaign across sub-Saharan Africa.
Rachel MacCleery Senior Vice President Urban Land Institute Rachel MacCleery is senior vice president at the Urban Land Institute (ULI), where she leads the organization’s Building Healthy Places and Infrastructure initiatives. In this role, she spearheads ULI’s efforts to leverage the power of its global networks to improve the health of people and communities. MacCleery also engages in federal, state and local discussions about infrastructure policy, funding and financing; conducts outreach to ULI’s council networks; positions the organization as an infrastructure thought
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leader; and produces reports that examine cutting-edge infrastructure trends and issues. She began her career as a transportation planner for the city of Washington, D.C., and later consulted on infrastructure and planning projects in China while working for global infrastructure provider AECOM. In addition to her role at ULI, MacCleery currently serves on the World Economic Forum’s Global Agenda Council on Infrastructure.
Mark McClellan, MD, PhD Senior Fellow and Director, Initiative on Value and Innovation in Health Care Brookings Institution As a senior fellow and director of the Initiative on Value and Innovation in Health Care at the Brookings Institution, Mark McClellan focuses on promoting quality and value in patient-centered health care. McClellan is a former administrator of the Centers for Medicare & Medicaid Services and former commissioner of the U.S. Food and Drug Administration (FDA), where he developed and implemented major health policy reforms, including the Medicare prescription drug benefit, the FDA’s Critical Path Initiative and public-private initiatives to develop better information about the quality and cost of care. Currently McClellan chairs the FDA’s Reagan-Udall Foundation, cochairs the Quality Alliance Steering Committee and serves on the National Quality Forum’s board of directors. He is also a member of the Institute of Medicine and a research associate at the National Bureau of Economic Research. Previously McClellan was a member of the President’s Council of Economic Advisers, senior director for health care policy at the White House and an associate professor of economics and medicine at Stanford University.
Stacie Pallotta, MPH Senior Director, Office of Patient Experience Cleveland Clinic Stacie Pallotta has more than 10 years of health care experience in clinical and translational research, project management and health care administration at research and academic medical centers. She joined Cleveland Clinic in 2005 and currently is a senior director in the Office of Patient Experience. Pallotta’s areas of focus include culture and service, best practices, external partnerships and volunteer services. She also oversees the Association for Patient Experience. Pallotta’s role in the Office of Patient Experience has allowed her to partner with key members of human resources to drive organizational culture development, employee engagement initiatives and service training and sustainability. She has also worked extensively with Cleveland Clinic’s international partners in developing patient experience strategy, customizing it for local environments and implementing best practices.
Robin Schepper Vice President, Partnerships, Nonprofits and Content Welltok Robin Schepper uses her background in communications, events and campaigns to develop strategies that help Americans increase their health and performance. As a senior advisor to the Bipartisan Policy Center, Schepper advises the U.S. Department of Defense on its Healthy Base Initiative. She also collaborates with Welltok, a social health management company that uses social media and technology to help people get and stay healthy. Previously Schepper was a staff director for the U.S. Senate’s Democratic Technology and Communications Committee under Sens. Daschle and Rockefeller; a communications consultant to the Athens 2004 Olympic Games; the first executive director of Let’s Move!, Michelle Obama’s children’s health initiative; and contributor to “Lots to Lose: How America’s Health and Obesity Crisis Threatens Our Economic Future,” a comprehensive report that recommends strategies for improving nutrition and physical activity.
Prabhjot Singh MD, PhD Lygeia Ricciardi, EdM Director, Office of Consumer eHealth U.S. Department of Health and Human Services Lygeia Ricciardi is the director of the Office of Consumer eHealth at the Office of the National Coordinator for Health IT (ONC). She is responsible for leading the development and implementation of ONC’s national strategy to engage consumers in their health and health care via information technology. Before joining ONC in 2011, Ricciardi ran Clear Voice Consulting, which specialized in consumer e-health. She was also a director in the health program at the Markle Foundation, a policy advisor at the Federal Communications Commission, a content manager at a dotcom and a research associate at Harvard Business School.
Assistant Professor, International and Public Affairs Columbia University Co-Chair One Million Community Health Workers Campaign Prabhjot Singh’s work has been heavily influenced by his clinical role as a physician and community activist in Harlem, N.Y. An assistant professor of international and public affairs at Columbia University and director of Systems Design at the Earth Institute, Singh is also the chair of the One Million Community Health Workers Campaign, which is hosted by the African Union and the United Nations Sustainable Development Solutions Network. Domestically, Singh is the lead advisor for City Health Works, where he applies lessons learned from his work abroad on financing, scalable systems and workforce management to community health challenges. He is a member of Mayor Bill de Blasio’s Advisory Council on Child Well-Being, a member of Huffington Post’s medical review board, one of 10 Robert Wood Johnson Foundation Young Leaders, a Paul and Daisy Soros New American fellow and a 2013 PopTech Science fellow.
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Alan Weil Editor-in-Chief Health Affairs Alan Weil is the editor-in-chief of Health Affairs, which explores the intersection of health, health care and policy. Previously he was the executive director of the National Academy for State Health Policy and director of the Urban Institute’s Assessing the New Federalism project, one of the largest privately funded social policy research projects ever undertaken in the United States. Weil was also executive director of the Colorado Department of Health Care Policy and Financing and assistant general counsel in the Massachusetts Department of Medical Security. He is a member of the Institute of Medicine’s Board on Health Care Services, the Kaiser Commission on Medicaid and the Uninsured, the Consumer Health Foundation’s board of trustees and the Essential Hospitals Institute’s board of directors. Weil has testified frequently before Congress, is a subject matter expert to major media outlets, has co-edited two books and publishes regularly in peer-reviewed journals.
Billy Wynne Partner Thorn Run Partners Billy Wynne is a nationally respected health policy consultant, entrepreneur and commentator. A partner with the Washington firm Thorn Run Partners, he advises Fortune 500 companies, providers, state governments, hedge funds and other health care organizations regarding federal policy matters. His writing has been featured in Health Affairs, and he has been quoted by The Washington Post, Politico, Inside Health Policy and other sources. Wynne is also founder and CEO of Healthcare Lighthouse, a subscription-based,
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one-stop shop for federal health care policy developments, including Affordable Care Act implementation, new regulations, grant opportunities, think tank analysis and press reports. Before moving to Denver, Wynne served as health policy counsel to the U.S. Senate Finance Committee. There he advised committee members and drafted federal law relating to health care reform, Medicaid and Medicare.
Brenda Zimmerman, PhD Associate Professor of Strategic Management Schulich School of Business, Toronto Brenda Zimmerman is an associate professor of strategic management at the Schulich School of Business at York University. Her primary research applies complexity science to management and leadership issues in organizations experiencing uncertainty and turbulence, especially health care or not-for-profit organizations. She is the founder and director of the Health Industry Management Program for MBA students, an associate faculty member for the Social Innovation Generation at the University of Waterloo and director of the Ontario Medical Association/Canadian Medical Association Physician Leadership Development Program. A former member of the Canadian Academy of Health Sciences’ chronic disease expert panel on health system transformation and the Royal College of Physicians and Surgeons’ Health and Public Policy Committee, Zimmerman currently is an advisor to the Public Health Agency of Canada’s chief public health officer, chair of the Patient Safety and Quality Committee at Mount Sinai Hospital as well as a board member for the Centre for the Evaluation of Health Professionals Educated Abroad and for a startup wellness company.
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